All hotels in Paris, France
1 room, 2 adults
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4.4 / 5Excellent

Score breakdown (from 137 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.2
  • Condition
    4.5
  • Neighborhood
    4.6
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5.0 / 5Outstanding
"Friendly, helpful staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly, sincere, helpful staff! Decent location. Good size room with balcony where we could even see the Eiffel Tower in the distance. Comfortable bed. Small bathroom but the toilet is separated which is a plus. Most guests seem to be there on business.
Genuine Hotels.com guest review
2 night business trip Feb 18, 2015
Michael
US
4.0 / 5Excellent
"Great service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The service is top notch (on par with the Four Seasons and Mandarin) and location is perfect -- short walk to everything. The rooms could use a little updating but we're comfortable and clean.
Genuine Hotels.com guest review
1 night trip with friends Dec 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Couldn't have asked for a better stay. The staff was wonderful as was the dining and bar food/drinks. The hotel is in a great location with the added plus of good shopping and restaurants located near by. Would definitely stay again. Note: they will also help with transfers and hostess service at the airport - great amenity!
Genuine Hotels.com guest review
2 night romance trip Oct 27, 2014
A Traveler
US
4.0 / 5Excellent
"Inconsiderate Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We where dead tired after some many hours of night flight, We travel a lot around the world for business and pleasure and this is the first time that I have this bad experience that the can not sign in because is to early 10:45 am , my Husband end up sleeping in the Gym area with a lot of noise and people In and Out , I insist 3 hours later and went to plead for a room for second time and they finally give us a room , I don't think that a 5 Star Hotel treat the customer like that
Genuine Expedia guest review
Other trip Oct 29, 2014
Gloria
US
5.0 / 5Outstanding
"C'est magnifique! :-)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I purposely booked a Hyatt Hotel in Paris because I knew I they would provide nothing but the best service and accommodations (nice size room), especially since it was my first time in Paris and I was celebrating a milestone birthday. I was not disappointed! When I return to Paris, I plan to stay there again!
Genuine Expedia guest review
Other trip Sep 5, 2014
Hyatt Hotel Fan
US
5.0 / 5Outstanding
"4 lovely days in Paris"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was very well done. Quiet yet well located. Modern and good size room. Staff-particularly concierge staff- was very helpful. Good restaurant and breakfast recommendations. Would have no hesitancy staying there again on my next trip to Paris.
Genuine Hotels.com guest review
4 night trip Aug 25, 2014
Michael
US
5.0 / 5Outstanding
"This is the spot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I loved this hotel! No need to look anywhere else. From someone that travels 75 days a year, the beds were the best I've ever slept in. Very good English speakers, tremendous food (a bit pricey but very very tasty), and great location. Love this spot-will return and recommend.
Genuine Hotels.com guest review
3 night trip Aug 23, 2014
Scott
US
4.0 / 5Excellent
"Long walks to Paris sights"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The staff at the concierge desk were exceptional! The hotel was nice but a little stark. Our room was large by Paris standards but had only one night stand and there was plenty of room for another one. I had to pull a chair over by my bedside. A little odd.
Genuine Hotels.com guest review
2 night family trip Jun 13, 2014
A Traveler
US
4.0 / 5Excellent
"Paris hotel"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel is in a good location and within walking distance to many good stores and restaurants. Rooms were pretty big but smelled musty and outdated. Our shower had mildew and not draining properly and was not addressed during our stay; however, room service had excellent food. Limited amount of English television channels (3).
Genuine Expedia guest review
Other trip Aug 1, 2014
Juan
US
5.0 / 5Outstanding
"Great location, quiet rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very close to major landmarks and two metro stations, so it's very easy to navigate. Rooms were very quiet and had thermostats for climate control. Excellent service, with rooms attended at least twice daily. Bar was expensive, and charges to the room were incorrect, so be sure to review the final bill before paying.
Genuine Hotels.com guest review
7 night trip Jul 19, 2014
Cindy Shoemaker
US
5.0 / 5Outstanding
"Excellent Paris Hotel and Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel has an excellent location on a quiet street close to the metro and just a few stops from almost everything in Paris. The staff all spoke English and were very friendly and welcoming and the service was fast. The Hotel was decorated very nicely and the room was small as expected but very clean and had everything we needed. This is the only Paris hotel we"ll stay in from now on!
Genuine Hotels.com guest review
3 night family trip Jun 15, 2014
Lauren11
US
5.0 / 5Outstanding
"A real hotel in a city of little spaces"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This Hyatt is in a good location to walk and Metro around Paris. The hotel meets the standards of what Americans expect from a hotel. Be aware that most of the hotels in Paris that seem to reasonably priced are a shoebox. The Hyatt is pricey, but your feet and back will be very happy when you return to a room of this quality.
Genuine Hotels.com guest review
9 night family trip Jun 8, 2014
A Traveler
US
4.0 / 5Excellent
"Great service but rooms were devoid of character."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The service was exceptional and in general we liked the hotel. The rooms were without any color or character. I was missing a nightstand on my side of the bed (though there was plenty of room to have one) and had to pull up a chair to serve as a nightstand.
Genuine Hotels.com guest review
2 night trip Jun 13, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice !
Genuine Hotels.com guest review
2 night family trip Jun 8, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good, central location to many sights. Easy access to Metro. Staff is friendly and tries to be helpful but not necessarily knowledgeable when asking for recommendations and directions. I would stay here again.
Genuine Hotels.com guest review
7 night trip May 24, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Friendly staff. Everyone spoke English. The only negative is the ability to charge an I phone 5. They provided an electrical adapter but you had to crawl under the desk to use it.
Genuine Expedia guest review
Other trip May 30, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to Opera, and shopping."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoy our stay very much. Nice room. Food and wines are expensive, even for Paris... Great location. Friendly and helpful staff.
Genuine Expedia guest review
Other trip May 17, 2014
Josh
US
5.0 / 5Outstanding
"Great hotel with excellent location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I brought my 3 children to a Paris for school vacation and needed a nice hotel Ina great location...the Hyatt Madeleine was perfect!!! We were able to walk to almost every well known attraction and there were plenty of restaurants also within walking distance. All,of the staff was pleasant & very knowledgeable, and made terrific recommendations. The rooms were extremely clean and I was pleasantly surprised at how large the bedrooms and bathrooms were! Also, the gym looked brand new and had cardio machines & weights. Having stayed in many hotels in Europe, this Hyatt was perfect for my family.
Genuine Hotels.com guest review
6 night family trip Apr 20, 2014
Anne H
US
5.0 / 5Outstanding
"Lovely hotel and staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I liked this hotel and loved the staff. Five-star service. I will probably stay here again.
Genuine Hotels.com guest review
5 night trip Apr 1, 2014
Dana
US
4.0 / 5Excellent
"Nice hotel, but not 5 star"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very clean, and the staff very pleasant and helpful. The rooms are not 5 star according to U.S. standards and other 5 star locations in Paris. The location is central and nicely situated.
Genuine Hotels.com guest review
2 night romance trip Feb 8, 2014
A Traveler
US
4.0 / 5Excellent
"Good Place to Stay in Paris"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very Comfortable
Genuine Hotels.com guest review
4 night trip Jan 9, 2014
Traveller
US
5.0 / 5Outstanding
"European trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was only 10 mins away from Gare du Nord train station. Area was close to Printemps shopping mall and a few mins away from Champ elysee. Neighborhood was great and close to a lot of things. Greeted with warm welcome and staff didn't even hesitated when we asked to check in 5 hours early. I would stay here again next time i come back to Paris.
Genuine Hotels.com guest review
1 night trip Dec 17, 2013
Anilsson
US
5.0 / 5Outstanding
"Beautiful hotel in an excellent area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff very friendly and helpful
Genuine Expedia guest review
Other trip Oct 31, 2013
juan
US
5.0 / 5Outstanding
"Perfect Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have stayed in numerous hotels in Paris over a period of 20 years (about 15 different properties) and i must say this is one of the very best experiences i ever had in Paris. Usually, the rooms are very small and not as tidy and clean as one can expect from a 4 or 5 stars hotels. The room in the Hyatt Madeleine is large and extremely comfy, very clean and the same applies to the bathroom. I would definitely stay in that hotel at my next visit to Paris and strongly recommend the Deluxe Room for anyone willing to go the extra mile by paying the 25-30% additional fee for a 500% better experience.
Genuine Expedia guest review
Other trip Sep 23, 2013
Jay
US
4.0 / 5Excellent
"Very Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We had a good experience, but did explain that the lighting in the room was not very good and there were not a lot of television stations in English.
Genuine Expedia guest review
Other trip Jul 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Typically nice Hyatt Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was EXCELLENT! Very helpful despite our bad French! They hooked us up with a shuttle to get outside of the city, recommended restaurants, and basically assisted us with all of our needs.
Genuine Hotels.com guest review
6 night trip with friends Jun 11, 2013
A Traveler
US
4.0 / 5Excellent
"Be careful when choosing your room"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is modern and the service is very good but if you choose the standard room there is a risk you'll end up in a very small one. Other problem is that in most of the rooms the bathroom sliding door faces the bed directly and they are all glass doors. So if during the night you turn on the light in the bathroom it lights up the entire bedroom. Besides that the glass doors make whoever uses the bathroom share all noises and movements with who is in the room.
Genuine Hotels.com guest review
2 night trip May 31, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We normally do not say good things about hotels that often maybe we are very spoiled and had travailed to many country's and stayed in very luxuries hotels however this is one of those hotels that made us fill right at home. very clean, staff very attentive and nice,location very nice and close to every thing we were looking for. We recommend this place to every one.we loved this establishment
Genuine Hotels.com guest review
2 night trip May 26, 2013
A Traveler
US
5.0 / 5Outstanding
"beautiful, spacious, convenient"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We were on a 5 day trip to Paris and loved staying at the Hyatt Paris Madeleine. The staff was incredible ! Very friendly, accomodating and really went out of their way to make our visit special! The rooms are spacious, incredible closet space and large bathroom. Very comfortable beds, very high ceilings and large windows the allowed for quite a bit of natural light
Genuine Hotels.com guest review
5 night trip Mar 21, 2013
MJS
US
5.0 / 5Outstanding
"Excellent Hotel and Service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We couldn't have been more please with the hotel and service we received!
Genuine Hotels.com guest review
1 night trip Dec 3, 2012
Paris40th
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Paris Easter Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel with very friendly helpful staff. Ideally placed for walking to all Paris hot spots. Great weather during Easter week long stay was a bonus. Really good food provided you were prepared to pay Paris prices!
Genuine Hotels.com guest review
7 night romance trip Apr 4, 2015
Alan
GB
5.0 / 5Outstanding
"Gorgeous hotel and friendly staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very impressive hotel appearance, staff extremely helpful and went out of their way to ensure a comfortable stay. Waitress on our first night was outstanding, and chauffuer experience was wonderful. Only criticism was that our room was a little tired and needs some TLC but very comfortable and spacious considering it was a standard room.
Genuine Hotels.com guest review
2 night romance trip Feb 27, 2015
Hanifa
GB
4.0 / 5Excellent
"Excellent service and location. Expensive."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent greeting and service from bell boy during all my stay and assisted us with parking in a very friendly way. Lunch was delicious at the chinoiserie. Expensive but delicious and convenient to have a business meeting. Gym and sauna a plus. My only comment was on the room conveniences such as a water boiler (I carry my teas because I cant take coffee nor lactose). At the Intercontinental they had Nespresso machine and in most 5 -even 4- stars they have these boiler. Had to go down at the gym where you could make a tea. The room was freezing at 21 degrees and for some reason I couldnt sleep nor found any extra blankets. At 3am had to get up and put the temperature up. Location couldn't be better. A great hotel overall but next time I might stay at the Intercontinental for value.
Genuine Hotels.com guest review
1 night business trip Jan 30, 2015
Giselle
GB
5.0 / 5Outstanding
"Perfect base for your Paris experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
this hotel is perfectly placed to enjoy the sights and sounds of Paris. Walking distance to all the attractions and shopping at Galleries lafayette (its building an attraction in its own right) Whilst the hotel is not large, its more of a Boutique feel but with the confidence and style befitting the Hyatt brand. Rooms are generous in size. We received a room facing the street with the ability to open double doors to savour the Parisian environment.Wonderful! The lounge downstairs is a highlight in the evening with the fireplace warming the environs. Service was first class as might be expected in such an establishment. Would highly recommend.
Genuine Hotels.com guest review
3 night romance trip Jan 9, 2015
John
AU
3.0 / 5Good
"A convenient hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
convenient and good for value
Genuine Hotels.com guest review
9 night family trip Jan 2, 2015
Kwong
AS
5.0 / 5Outstanding
"Very friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Wonderfully friendly and helpful staff, really enjoyed our stay
Genuine Hotels.com guest review
4 night romance trip Dec 30, 2014
Matthew
GB
4.0 / 5Excellent
"Great all-rounder"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location, spacious & nice room, great service. Would be perfect if teas are provided.
Genuine Hotels.com guest review
1 night romance trip Dec 14, 2014
A Traveler
AS
5.0 / 5Outstanding
"Way exceeded our expectations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Though the hotel lobby was a bit small, we were pleasantly surprised at how huge our room was! The front desk staff was extremely helpful when we checked in. He showed us up to our room and walk us through the room's facilities. We were very impressed with his service, and also all other hotel staff's service thereafter during our 3 days stay there. The front desk, concierge, and even in-room dining service (and the food) was fantastic. The hotel is located along a nice street and there are many nice cafes around that area. The metro station is only 5-10 minutes walk away. Overall, we had a great stay and experience at the hotel and would love to stay there again when we visit Paris next time.
Genuine Hotels.com guest review
2 night family trip Dec 6, 2014
A Traveler
SG
4.0 / 5Excellent
"Fantastic view of Eiffel tower from 7th floor"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel is a ten minute walk from Arc d'Triomph and Eiffel Tower so pretty central. Good metro access too. Staff friendly. Sorted out problem with twin beds within 30 mins of arrival. Rooms spacious, beds very comfortable. Only niggle was the noise made by the air conditioning unit so we had to turn it off. Breakfast slightly pricey but good. Bar drinks also pricey. However, hotel good overall.
Genuine Expedia guest review
Other trip Sep 16, 2014
A Traveler
GB
4.0 / 5Excellent
"Great for short stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very friendly and helpful. The hotel room was too small. Perfect for one person.
Genuine Hotels.com guest review
2 night trip Aug 13, 2014
Amrita
IN
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Amazing hotel - great location and excellent quality. Staff were brilliant and the facilities were perfect. The most comfy bed ever. Highly recommended.
Genuine Expedia guest review
Other trip Sep 6, 2014
A Traveler
AU
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is situated 5 minutes from Madeline Square. i would compare the location to London's Picadilly/Mayfair. In short walking distance from nice shops, The room was ideal for our 3 night stay (standard queen bed). Staff were very friendly and helped us book a restaurant in french (via email) prior to our arrival. I would defiantly stay again as it was spot on!
Genuine Hotels.com guest review
3 night trip Aug 15, 2014
beckchan
GB
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel is centrally located and within walking distance to all tourist attractions centrally located in Paris. Further great selection of restaurants and shops in area. Very close to Galaries Lafayette and Printemps. Hotel staff are extremely friendly and helpful. I arrived earlier than anticipated and staff accomodated request to early checkin to room.
Genuine Hotels.com guest review
5 night trip Jun 13, 2014
Maharaj
ZA
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff was superb and extremely courteous.Only problem we faced was the air conditioner was not working
Genuine Hotels.com guest review
3 night trip Apr 5, 2014
Rockstar
IN
4.0 / 5Excellent
"Good location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good hotel for city break, great shopping and close to the metro
Genuine Expedia guest review
Other trip Apr 14, 2014
TAB
GB
5.0 / 5Outstanding
"Just book it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
One of the best hotels in Paris. Prime locations, short walk to city. Staff as very helpfully, clean hotel.
Genuine Hotels.com guest review
3 night trip Feb 21, 2014
Imran
GB
5.0 / 5Outstanding
"Hyatt madelaine paris"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Mum & daughter weekend away, shopping sightseeing @ delightful afternoon teas.
Genuine Expedia guest review
Other trip Feb 17, 2014
karen
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My only suggestion would be to have more dedicated concierge staff. Someone was not always at the desk. However, when I did receive assistance, it was always accurate and extremely helpful. I was in Paris to help my daughter get settled in her apartment-- she is studying in Paris for the semester. I definitely intend to go back to the Hyatt Madeline hotel when I return to Paris in the spring
Genuine Hotels.com guest review
5 night trip Jan 10, 2014
A Traveler
CA
3.0 / 5Good
"Hyatt Madelein"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotels.com did not honor our booking for a King Bed deluxe room when arriving on 24th December this was a specific request as it was my birthday on 25th which placed a damper on our stay. the hotel gave us our King bed from 25th onwards only and advised they could not help us on 24th even if it was birthday celebration next day The location is great Breakfast is the same every day and needs some variety at least Coffee not good - very weak at breakfast time
Genuine Hotels.com guest review
8 night trip Dec 24, 2013
Gaby
ZA
3.0 / 5Good
"Good location"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Filthy room Friendly staff Not worth the 1700 I paid for 4 nights! Won't be staying there again but still adore Paris as this was our third time there.
Genuine Expedia guest review
Other trip Jan 4, 2014
A Traveler
GB
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