Lethbridge Lodge - Lethbridge

Arrived at hotel & thought I booked room with river view-no room in this hotel has a river view after moving twice I had them put us back on high floor facing inside garden area. The rooms seriously need updating the bathroom is small & the rooms could have been cleaner found money & a partial bottle of water under my bed? The staff was very pleasant […] & the breakfast that was included made it seem not so bad. Read more

Genuine Hotels.com guest review

It's about time they spent some money on the rooms! When i walked into mine, i wanted to walk out! I almost slept with my shoes on so i wouldn't get my feet dirty in bed. Never ever ever again will i stay there. Spend some money!!

Genuine Hotels.com guest review

The room (suite facing the indoor atrium/pool) was spacious and a comfortable bed but the furnishings and fixtures could use an update. The atrium, including pool, hot tub and bar were really nice, and really nice server at the bar. Good on-site restaurant too. Would stay there again if in Lethbridge.

Genuine Hotels.com guest review

Room we first had was nice room and setting. But T.V. did not work. Changed rooms-very disappointing.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The Lodge is showing its age. There's no wifi available. The hotel does provide two computers in the main lobby as a substitue. It would have been nice if both were up and running. The ATM machine was broken down. The A/C couldn't keep up in the lounge or in the ballroom where our event was taking place. My summary: Unless you're staying there to attend […] an event in the hotel, go anywhere else. The Lodge is old and hasn't been kept up. Cleanliness is rated by how few stains your carpet has. I won't go back. The upside is that there were no cockroaches, rats or bedbugs though. That's what kept me from rating everything a "1". Oh, I almost forgot the surly night staff. The day desk staff were exemplary. The night security staff had an overblown sense of importance and hassled us entering late one evening out of boredom. Insulting guests is NOT how you treat people. Read more

Genuine Hotels.com guest review

although the hotel need's to be upgraded it was clean, and the staff was very helpful.

Genuine Hotels.com guest review

We have stayed at this hotel many times over the years. We like its tropical atmosphere and courtyard. The service is always great and the restaurants do a great job. We miss Antones restaurant which now seems to be open only for Sunday brunch. We also miss the music (piano, harp) that used to be played during the noon and evening mealtimes. They don't […] seem to have morning coffee available in the courtyard anymore. The Television sets are badly outdated and we were frustrated to not find phone books in the rooms. Read more

Genuine Hotels.com guest review

I feel the hotel was very outdated. The wind blew threw the windows like they were open. I also had a very hard time getting the room to warm-up. On another note my vehicle that was parked rite in front of the hotel was broken into and all of my personal items were stolen. I feel the hotel could do a much better job of protecting there customers.

Genuine Expedia guest review

this one of the best hotels we have stayed in .It is old but it is well taken care of andjust a nice hotel.Frendlystaff

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is in a great location and the staff were great. Check in was fast. The atrium and pool area are well kept and enjoyable. The rooms have not been updated. The carpet was stained and the furnishing showed their wear.

Genuine Expedia guest review

This hotel was probably great in 1970 but very dated. Lounge expensive, not very clean and upholstery very worn. Bedding good, bathroom very old. Carpets in halls and room stained and very worn. Lobby needs a good cleaning. Botanical garden looks good from afar but far from good. Needs a total makeover to get it into this millennium. All in all grubby […] and dated. In front of main lobby many many smokers. Need a smoking place not at front lobby door that one has to fight their way through the smokers. No ashtrays provided for smokers so out front full of cigarette butts. Doors to hotel open, smoke billowing in...offensive for non smokers. Lethbridge Lodge needs to get into the 21 century with regards to NO SMOKING in front of lobby. Read more

Genuine Expedia guest review

Nice hotel with a good restaurant, lovely pool and courtyard. Rooms were well-designed, but our bed was awful. It was like sleeping on a hill that angled to the bottom corner. A couple of the worst nights of sleep ever, unless you take sleeping pills.

Genuine Expedia guest review

We enjoyed our stay at the Lethbridge Hotel. It was comfortable and quiet.

Genuine Hotels.com guest review

The service of the 5 star alliance was excellent. The hotel was excellent, they upgraded the room, fixed the tv right away. The hotel check in and out was fast and efficient. The rooms were spacious and comfortable. I would definately stay there again

Genuine Hotels.com guest review

We stayed in this hotel on the way and on our return I booked it again. It has a lovely setting for the pool and lounge area, very nice greenery and water settings. I noticed our room was a bit more aged, and maybe could use some touch ups on our return trip, but over all the place is very nice, the staff was friendly and we had a good rest each night. […] The kids really liked the pool and it's a restful place to sit with the trees and plaza like setting. I would certainly book it again! Read more

Genuine Expedia guest review

My wife and I also a couple friend of ours spent 2 nights at your establishment, all was great, we had dinner over the 2 nights first night everything was great service( the lady with the Glasses) most courteous, except 2nd night dinner at the garden surrounding area, the young lady had no idea of the menu and decided to argue that what we ordering […] is wrong, when we requested the menu , she sent an offsider which confirmed our request. End of the night we noticed a gentleman was arguing re the bill they received consequently I checked our bill then confirmed that we were overcharged by $27 about 8%, 10 minutes later another lady was complaining about there bill. I believe attention is needed not to over charge clients Read more

Genuine Hotels.com guest review

Excellent place to stay when visiting Lethbridge, Alberta. Restaurant, staff and the ambiance were superb!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was a very enjoyable stay.We had a couple of meals in the restaurant and they were excellent. The children really enjoyed the pool.

Genuine Expedia guest review

Hotel room was good. Clean, room was big, and beds comfortable.

Genuine Hotels.com guest review

All rooms surround a courtyard with the pool, hot tub, a bar and a beautiful atrium. Walking through the garden area is very nice. However, because the rooms all face the atrium, there was a group at the pool making typical noises of a group at a pool. The sound is amplified and there is no way to shut it out of your room. I was very tired after a long […] drive and was trying to prepare a presentation. The noise was quite distracting. It appeared that the bathroom had been recently renovated. However, the carpeting in the room looked quite worn. There was some problem with the bathroom sink. After running the water in the sink, the carpet outside of the bathroom was wet, yet there was no evidence of water running out of the sink, across the floor of the bathroom, so the water must have been coming from under the new bathroom floor. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Kids enjoyed the pool and atrium garden. Staff was very friendly and helpful and restaurant service and food was good. Rooms need updating and bathroom was rough with tile around tub in poor condition.

Genuine Hotels.com guest review

The room was clean and good although not modern. The bath was rather small. They have beautiful tropical garden and I think the rooms overlooking the garden has better atmosphere than the ones with the valley view. I recommend this hotel for whoever wants to stay in Lethbridge.

Genuine Hotels.com guest review

My family was extremely dissapointed with the quality of service recived at this hotel. We booked the hotel for 7 nights. We had to call twice to have air conditioning blower fixed (it rumbled and didn't blow any air into the room) and ended up giving up. We had to call every day to get more than two towels for the room (we booked for 2 adults and 1 […] child and made them aware). Soap and shampoo were only delivered upon request. The Hot Tub had one working jet and the temperature was so hot guests would not use it. The high spped internet was dreadfully slow and spotty with it's connections. We will not be back. Read more

Genuine Hotels.com guest review

This property was once the biggest hotel name in the city of Lethbridge and when it opened in 1978 was the name property to lodge at when visiting this southern Alberta community. It is now in need of some upgrades, particularly in entertainment systems; secure internet access, new mattresses, room décor as such. Compared to some of the newer properties […] in town, it can still provide the best value. Read more

Genuine Hotels.com guest review

The hotel has a nice pool enclosed with resturant. Has plenty of room for parties or meetings.

Genuine Expedia guest review

The Lethbridge Lodge was a very nice hotel, close to amenities and easy to get to. Staff was very helpful and accommodating. We had a very enjoyable stay. Love the Atrium. Beds were comfortable and the room was nice. Would definitely stay there again and also recommend it to others.

Genuine Hotels.com guest review

I have been to Lethbridge a few times, this my first stay at the lodge I definitely won't be my last! Great location, pool and courtyard breath taking. Bathroom a little small other than that we enjoyed our stay immensely.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel overall is OK but the room we had was very dated. The rooms and access corridors need to be updated.

Genuine Hotels.com guest review

We stayed here for a sporting event weekend. The rooms were very comfortable, nice bedding. Bathrooms could use a make-over. Our room was looking out onto the lounge and pool area. It was pretty, but very loud. Friends of ours were next to an elevator and said the same thing.

Genuine Hotels.com guest review

The atrium area and restaurants are very beautiful. The pool and hot tub are nice. The tv was old. Bed not comfortable.

Genuine Expedia guest review

Comfortable, clean and we loved the huge atrium in the centre.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was ok....Internet was nil

Genuine Hotels.com guest review

Although the rooms need upgrading ie: paint and general maintenance we enjoyed our stay. The location was good and the staff and atmosphere were excellent. We will stay here again but will ask if for a room that has been renovated recently.

Genuine Hotels.com guest review

Excellent service and wonderful atmosphere. Close to shopping and great restaurants.

Genuine Expedia guest review

Needs a Reno, windows don't keep the cold out, dirty sheets, bad wiring, date furniture in disrepair, bathroom not clean, fitness center is horrible should be called "treadmill closet". Restaurant is great, staff were very friendly, facility needs a Reno "bad". Do yourself a favor stay somewhere else!

Genuine Expedia guest review

We needed to stay in a hotel over Christmas. So that we had somewhere to go to sit and relax we specifically booked this hotel as it had a courtyard with a lounge in it. It was not indicated anywhere that the lounge and bar would be closed for the entire three days we were there. The cafe had reduced hours as well. In addition, we were not informed […] that there would be no house keeping during our stay. We had to beg for some coffee at the front desk. In our room with a queen sized bed and a pull-out couch there was one very light blanket in total. There was no blanket on the pull-out bed, only one sheet. The drawers and closet were empty. We asked if it would be possible to get another blanket and were told flat out "No". If this weren't bad enough, the mold in the bathroom and the complete lack of hot or even warmish water was rather unpleasant. The smell of cigarette smoke was also unappetizing. The pop machine was out of order. The T.V. was a very old CRT with extremely fuzzy picture and sound. There was barely any light in the room - had to dress in near darkness. Upon checking out, the surly front desk clerk avoided asking how our stay was! Read more

Genuine Expedia guest review

Hotel is dated but it isn't new so it's to be expected. Service at checkin was good. Room - bed was comfortable, bathroom was clean.

Genuine Expedia guest review

Comfortable pleasant

Genuine Hotels.com guest review

Unfortunately my stay at the Lethbridge Lodge was not up to standard. I booked this room to sleep in during a business trip to Lethbridge where I was working 12+ hour days. I needed to come back to my hotel to sleep. I was unable to sleep because there was a very large group of teens staying at the hotel. They were up all night running the halls of […] the hotel screaming and yelling, most of them drunk, breaking into the closed off pool area and screaming and partying all night long. I will say that the Staff and Security on site were trying their very hardest to keep things under control but there were too many kids to keep track of. My room was also very dated and the carpet was nasty and dirty. The bed was nice and the maid did do a great job of resetting my room each day. The staff were very apologetic about the situation. I requested a refund for my stay and they agreed. Until this hotel is renovated, I will not be back. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Never again! Room was good, very clean and comfortable. All was good until 7pm where the pow wow started, I was ill and everyone was trying to sleep. I let the noise go for an hour and pool guest volume kept going up also. I phoned front desk and was asked to hold, I waited for 5minutes hung up and dialed again. I asked if it would be possible to get […] the guests to lower the volume a bit and was told that the drumming was their heritage and there was nothing they could do about it. Flabbergasted I hung up. I waited to 10:30 pm and went to front desk in person and asked why it was still so loud and that the pool should have been closed at 10 pm. I was told that they were working on it. I went to complain next day and ask for room change and was told that they were unable to change rooms and promised that that night would be quiet. So wrong and I couldn't just leave and go to another hotel as this one was already paid for through Expedia. Read more

Genuine Expedia guest review

Overall a nice place. Although the photos show nicely renovated rooms, my room was not renovated and was quite old looking. The room was quite comfortable and clean, just dated and dark. Pool is great! Nice and clean, well taken care of. My only complaint was that my room service breakfast that included hashbrowns came with sour cream and chives all […] over it, yuck, and not great for someone that's lactose intolerant ;) Read more

Genuine Hotels.com guest review

Quite old and showing its age. Rooms are small and in need of an update. But the worst of it, the sheets were covered in body hair. Did not stay the night.

Genuine Hotels.com guest review

The bathroom could use a good up to date renovation. The room itself is large, space could have been taken away from here to make the bathroom bigger. The carpet was well used and had several stains on it. The bed was amazing, soo comfortable, we had the best sleep we have had in a long time. Of course the hotel is under renovation so it is not fair […] to comment on that, however I think it will be great when all complete. Very handy location too. Read more

Genuine Expedia guest review