Mariah called our room after we brought our luggage in. I mentioned that the room looked great but the road noise was going to be a problem. Mariah immediately checked for another room for us and brought our new key and took us to the new room. This demonstrates caring about the guest experience. Thanks to Mariah and Hampton Inn this was an above average […] experience for us. Read moreGenuine Expedia guest review
The reason why I did not give a better rating than I did was there was ants all over the room. I understand that sometimes you can not control ants ( god knows they are pests) but I did not see any signs that this problem was trying to be resolved. The employees were very pleasant, I really liked the staff, they were great.Genuine Hotels.com guest review
Very clean, comfortable, and quiet. Staff very friendly.Genuine Hotels.com guest review
"was very noise baseball teams was at the hotel"
was not good all the ball teams was outside all night sunday didn't sleep very goodGenuine Expedia guest review
"Birch Run Visit"
I had a king bed and hot tub in the room. The features were very nice and the price was not outlandish.Genuine Expedia guest review
"Short drive to Frankenmuth and birch Run Shopping"
After shopping all day we looked forward to checking into the hotel and hitting the hot tub. The hot tub was boiler had failed and was being repaired. The hotel did give us a $5 off coupon for the Bavarian Inn. Great food and good beer. Near the Birch Run shopping center is Tony's restaurant Huge portions.Genuine Hotels.com guest review
A nice, quite hotel. Very comfortable beds and pillows. Nice that you cannot hear people running through the hallways or banging around. If you are after a good night sleep, this is the place!Genuine Expedia guest review
Great! Checked in and was given a coupon book for our shopping trip in Burch run and Frankenmuth. Will stay again.Genuine Hotels.com guest review
Desk personnel were superb! Happy to have such a great breakfast.Genuine Hotels.com guest review
Very nice Hampton! Extremely close to frankenmuth and better to stay away from the craziness of downtown. The hotel is nice and rooms very clean. Our night sleep was comfortable, however we did hear doors slam from other guests. The breakfast starts early and had many great options and also healthy options. Staff was fantastic, especially Max helping […] with breakfast. They have a coffee bar 24/7 which was a great bonus when we arrived late and cold from our drive in. Read moreGenuine Hotels.com guest review
"Close to Birch Run shopping and Frankenmuth."
The staff was friendly, and checked up in quickly. They followed up a little later to make sure the room met our expectations. The room itself was clean and up to date. We had a King room with the Whirlpool. There was plenty of space in the room. In room refrigerator and microwave were handy. I would stay here again.Genuine Hotels.com guest review
Hotel was nice close to a variety of things to do. the staff was very nice and friendly. the breakfast was very good.Genuine Expedia guest review
The room was comfortable. The breakfast was o.k. the hot tub was wonderful. Close to frankenmuth and outlet shops. Plenty of restaraunts near by.Genuine Hotels.com guest review
Our first visit at a Hampton Hotel and we were very surprised and pleased. We will be coming again.Genuine Hotels.com guest review
It was convenient, clean, comfortable, and the friendly staff went out of our way to make it great! The breakfast and the pool were the best according to the kids. Definitely would stay there again.Genuine Hotels.com guest review
Great Hotel, Great Location. Room was very clean and kids loved the pool.Genuine Hotels.com guest review
Very clean hotel from the lobby to the room as well as the pool. Location was very convenient and able to go to Birch Run and Frankenmuth.Genuine Hotels.com guest review
"Great Location close to all must-see sights"
Very friendly staff, wonderful choices for breakfast was offered and so good.We were so pleased with Breakfast staff. if we couldn't find what we wanted they were quick to point it out to us. The rooms were comfortable and quiet. 7 miles from Bronner's Christmas store. and across the street from Outlet Mall.Genuine Hotels.com guest review
"Nice Hotel close to Birch Run and Frankenmuth"
This was our second time at this Hampton Inn. We found the Hotel to be quite quiet at night, no problem sleeping. Beds were comfortable as well as the pillows. Everything was clean and the staff even called to ask if we liked our room. Enjoyed the breakfast buffet in the morning! We would stay again for sure!Genuine Expedia guest review
the area is nice. it is very close to the outlet mall. The lady that work at the front desk was not friendly at all when I checked in. The room is on the small side. The pillows are bad. The room was clean.Genuine Expedia guest review
Close to food and shopping. Kind of off the beaten path, and not very well lit if trying to find at night. Hotel was very clean, bathroom could have used some repairs but nothing major. Nice place to stay, really nice complimentary breakfast. I would recommend it to any of my friends and family.Genuine Hotels.com guest review
"great experience, friendly staff"
We had a really nice experience. The rooms were nice, the breakfast was great, and the staff was really friendly. The guy working in the dining area and the staff member named Elousia offered great customer service. they both were genuinely nice people. Thanks for the coffee service available 24 hours.Genuine Hotels.com guest review
"Close to Outlets and Frankenmuth area"
Staff was very helpful and friendly.Genuine Hotels.com guest review
"complaint resolved generously"
We had a tv that wouldn't work and which the clerk couldn't fix. We were then given another room that wasn't nearly as big but the tv worked. We were comped a free room next time, so we were satisfied with the compensation.Genuine Hotels.com guest review
Everything was great, very clean, nice staff. Breakfast was good, pool was cool and the hot tub was relaxing. Everything we were looking for.Genuine Hotels.com guest review
Was a very nice hotel I would for sure stay there again..Genuine Hotels.com guest review
Very pleasant large rooms. Very clean. Awesome morning breakfast :)Genuine Hotels.com guest review
We came Friday night because our team was competing in a dance competition on Saturday. So glad we did! Got a great night sleep, in a clean, comfortable and warm room! The breakfast bar was open early for our athletes to get a healthy but light breakfast before competition!Genuine Expedia guest review
"Comfortable stay and good breakfast"
Best place to stay if you would want to visit Frankenmuth and would want to stay a little far away to avoid hustle-bustle of the little town. Rooms are well maintained and comfortable.Genuine Hotels.com guest review
It was good. Staff was friendly. Room clean. Love the channel on the TV.Genuine Expedia guest review
"Great place to stay or outlet malls or Frankenmuth"
Great location, clean comfortable rooms, good price. Excellent complementary breakfast. Will definitely stay here again.Genuine Hotels.com guest review
Kids loved the pool and hot tub #2 The hotel was very clean and front desk staff very friendly and helpfulGenuine Expedia guest review
"Excellent breakfast service."
Excellent breakfast service. The man serving in the kitchen was VERY friendly, hard working, and efficient. Front desk clerk did well too.Genuine Hotels.com guest review
I'd recommend this hotel but tell friends it's a little worn. Breakfast was so busy that food was cold. Heater in room didn't shut off - hot! These are things easily fixed and I'd go back. Night staff was pleasant and helpful. Morning front desk worker a little snarky - could have skipped her attitude.Genuine Hotels.com guest review
Was a very nice hotel. I would stay there againGenuine Expedia guest review
"Thanksgiving Family Tradition"
Very nice, well maintained, close to movies, Birch Run Shopping just over the bridge. With booking on line, was worth the price for the convenience to Frankenmuth which is a three generation family tradition. Breakfast was well organized and saves much for a family! Have stayed in several hotels around this area on this most popular of weekends and […] felt this hotel nicest for the money so far. Read moreGenuine Expedia guest review
"Easy in and out of hotel location"
An extra chair would be nice for a room set up for two occupants. For my wife and I one had to sit on the bed. Another chair would have been more comfortable.Genuine Hotels.com guest review
Nice place, close to anywhere we wanted to go. Bed was comfortable and the room was very clean.Genuine Hotels.com guest review
We had trouble with the drain in our room which did not get fixed...it was a very slow drain; but , it was made right by the hotel so we were very satisfied and would stay there again. A Hampton Inn is opening near my son in Taylor and I plan on staying there once it is open. Would stay again at Birch Run.Genuine Hotels.com guest review
"Too late for food !!"
Not that we stayed at the hotel for the complimentary breakfast but it would have been nice to have had a selection. We arrived at the breakfast area at 9:30 ( food available til 10:00 daily) and the choices we were presented was very small. The staff advised us that they would not replenish the food because it was getting too late. The manager of the […] hotel was advised and they did try to get some items out to us. It's sad that the experience was kind of ruined by their decision to shut it down !! Overall the hotel was clean ( the carpets do need some cleaning in the rooms). Read moreGenuine Expedia guest review
"Great place to stay theweek"
Things were clean, staff was friendly, breakfast was good. Room was clean, relatively quiet for being on the expressway side, and if needed they had earplugs on the bedside. (Didn't need them) Heater got a little loud at times, but that white noise helped me sleep. Bed was great as always with a Hampton Inn, water was always hot, and tv was new and […] all the channels. Wifi was speedy, and solid. A rarity nowadays. I enjoyed my stay and will make this hotel my 'usual' when in the area now. (after havnig sampled most of the other nice hotels) Read moreGenuine Hotels.com guest review
I stayed here a year ago and was very pleased with my stay. The breakfast last year was wonderful. This year I returned with different friends after telling them how great it was and I was not impressed. The heater in the bedroom made such a horrible noise everytime it tried to come on that we had to shut it off in order to sleep. Then in the morning […] the breakfast was not at all as nice as it was the first stay. Read moreGenuine Expedia guest review
"convient access to expressway"
The room was really clean nad the staff was helpful. Good value. Decent breakfast.Genuine Hotels.com guest review
"We needed a comfortable accommodation near the mal"
Outlet mall where we could meet family. Our stay was great. ThanksGenuine Expedia guest review
"Nice amenities close to shopping and restaurants"
Our 2-day getaway was quiet and comfortable- no glitches, apologies or surprises.Genuine Expedia guest review
"Great place. Close to the outlet mall"
We stayed there last year on our girls shopping weekend. The rooms are clean and big.Genuine Expedia guest review
"PICNIC DINNER IN THE ROOM"
The convenience of having a microwave and small fridge made it easy to reheat a wonderful prepared meal. The room was large enough to set up a picnic blanket with electric candles, wine glasses and fruit plate. Great overall experience.Genuine Hotels.com guest review
"Nearby family wedding"
We will definitely consider Hampton again when we are traveling. Cleanliness is the most important thing I look for, and Hampton was very clean and comfortable. The breakfast was good, with a fair variety of choices. The man in charge of the waffle area was so personable and helpful. Every hotel employee we were in contact with was polite and profe […] ssional. Read moreGenuine Hotels.com guest review
"Close to shopping"
We were very pleased with the hotel. The room was clean and comfortable. The staff was friendly. It was nice to have breakfast available.Genuine Hotels.com guest review
Shopping, some good food and some Tiger baseball. We had it all and some additional relaxation. Hampton always gives us some great comfy beds and that added to the great weekend. We ate pizza at midnight and couldn't have been happier. Great staff who was most helpful.Genuine Expedia guest review
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