Grand Hyatt Muscat - Muscat

Sometimes the hotel is fully booked, your arrival is delayed... and the only room available for special guests is a sewage flavoured room, with full dark view to the lobby and the check-in desk, Waw! Who cares... I already paid in full :), Hyatt Muscat is not up to the legacy Hyatt's held for many years... go get a life

Genuine Expedia guest review

The Hotel location is convenient. The food was very good. Prices were reasonable. In general everything was good.

Genuine Expedia guest review

It's a nice hotel. Good food but lacks variety. A bit on the expensive side. Staff very friendly. Pool area most enjoyable part of hotel. Although it faces the beach, there is no beach seating.

Genuine Expedia guest review

We had no help from the concierge to do any excursions or even to get a rental car. This just isn't acceptable for a five star hotel. There is nothing to do at the hotel and you can't walk anywhere so need a car. This was misleading in that we chose this to be centrally located We also felt the hotel gouged us on prices. Food was outrageous. Buffet […] was gorgeous but cost over $59 per person. Tuscany was the worst. The charged for bread baskets even. All was over the top expensive And hotel charged extra for wifi. Very cheap!!!!! That said the property is beautiful. Much prettier than shangrila although the setting isn't as picturesque I give this a lukewarm rating and wouldn't stay again Read more

Genuine Expedia guest review

Really liked this hotel....great service, great ammenties. The club option providing breakfast and early evening cocktails and snacks is well worth it. Just a 15 minute taxi to the Matrah Souq.

Genuine Expedia guest review

This is a majestic, large structure on top of a hill with the beach immediately behind it. It looks regal, with a grand lobby and polished fixtures everywhere. From my perspective as an American, it is designed to look like the best hotels in the west. But as my review title suggests, the actual experience falls far short of the initial impression. […] The staff all seem to be in training, taking too long to answer simple questions. The maintenance crew did not respond to a request to fix the thermostat control (leaving my room unbearably cold in the middle of the desert!), and the restaurant staff tend to be very slow in their responsiveness. It's easy to mistake the "how are you this evening, sir?" politeness and instantaneous helpfulness for service, but the staff seemed to be trained in politeness of interaction more than a service-mindset. If you can spend the money, there are multiple other options along the waterfront that are a better value. If you are from Europe or USA, you will likely find this hotel disappointing. Read more

Genuine Hotels.com guest review

Grand Hyatt is an excellent base for exploring Muscat - it is close to the airport & has taxis who will act as chauffeur for visits to the Souk etc. Food was v good & service prompt. Muscat is a car oriented city so unless you have your own car available taxis is v uswful.

Genuine Hotels.com guest review

Albeit we only stayed one day and night the Grand Hyatt Muscat delivered a 1st class experience. In fact it was difficult to fault - our Club floor room was generous, as was the free breakfast, and the food and drinks served during the afternoon happy hour. Attentive staff, a nice pool area, direct access to the beach. We would use this hotel again […] . Read more

Genuine Hotels.com guest review

I stayed at the Grand Hyatt 3 nights and I have really enjoyed my stay, the hotel is beautiful and the grounds well kept. The service was so so...nothing special and there is no free wifi, not even at the lobby. I paid for it but it was very slow and kept disconnecting. The room was very nice and big, really comfortable. The hotel location is very quiet […] and the beach was very nice. Overall I really enjoyed my stay and may stay back again. Read more

Genuine Hotels.com guest review

Started off badly when the hotel tried to charge me again for the room even though I had prepaid through Hotels.com. They insisted my card hadn't been charged and I had to argue till they realised their mistake. I was offered a room upgrade for a very expensive fee and the club lounge was disappointing in its food offering. Hotel okay. Nice for a […] relaxing break. Club rooms good size and nice balconies. Pool huge. It's just a bit of a letdown from the pics online. Read more

Genuine Hotels.com guest review

This hotel is so incredibly beautiful that I felt like It was a special event just to stay here. The staff were so lovely and helpful to us when our daughter fractured her finger in the swimming pool, from the duty manager right down to our lovely waiter. Our room was gorgeous and very comfortable with great views. The only downside is the cost of food […] and drinks. It is very expensive to eat here but we are still so glad we stayed at grand hyatt. Wil definitely stay here next time we are in Muscat. For those that do not stay here go and check out the lobby. Stunning. Read more

Genuine Expedia guest review

The Grand Hyatt was like being in a palace! Being Ramadan, I felt I had the palace to myself at times. To go anywhere other than the hotel, you have to catch a taxi, and isn't that an experience! Wonderfully entertaining. I cought a taxi to the City Centre shopping mall, and 20 mins into my shopping I bumped into the taxi driver who said, " I am your […] taxi driver, I will wait to take you back to the hotel, I am Hyatt taxi driver." Read more

Genuine Hotels.com guest review

If there is a better hotel on earth, I do not know of it.

Genuine Hotels.com guest review

Hotellet var eksklusivt, eksotisk, ganske "kitch", men bra. Heller ikke fryktelig dyrt i forhold til standard. MEN - det var fryktelig dyrt å spise på hotellet. Siden det ikke er andre alternativer i nærheten, synes jeg det er dårlig at de ikke har billigere alternativer til f.eks. frokost. Vi spiste frokost i restauranten nede til over 500 kr for to […] personer! Det var nesten like dyrt som middagen på den italienske restauranten, dvs frokosten var spesielt dyr. Fant etterhvert ut at vi fint kunne dele en continental breakfast på rommet. Det var mer enn nok og mye billigere. Den italienske restauranten hadde nydelig mat og vin. Veldig imøtekommende og god service fra hotell personalet. Read more

Genuine Expedia guest review

Hög standard, fint och fräscht. God mat! Vi saknade strandaktiviteter och vattensporter och det var brist på solstolar (i solen). Hotellets område går inte ända ner till havet. Det är mer ett exklusivt storstadshotell än en resort. Allt annat mycket bra.

Genuine Hotels.com guest review

Bortsett fra litt oppstartsproblemer og en direkte uhøflig resepsjonist, var det et fantastisk opphold. Hotellet har alt, strand, basseng, mange restauranter, flotte rom, treningsrom, 'spa' og pub/utested. Svært bra service. Spesielt serveringen i hagen/stranda og på den italienske restauranten. Ganske dyrt, men tror det er sånn det er i Muscat. An […] befales! Read more

Genuine Hotels.com guest review

Perfect - but food and drink very expensive. Staff very friendly and efficient. Good choice of restaurant. Wonderful beach location. Clean.

Genuine Expedia guest review

マスカット国際空港には１１．１５ａ．ｍ．着だったので、ホテル着は１２時半頃であっただろう。チェックインするとｃａｒ ｐａｒｋ ｖｉｅｗの部屋だというので、中庭のｐｏｏｌ ｖｉｅｗの部屋が空くのを待つことにした。その間レセプションの壁にあったコンセントでカメラ用のバッテリーを充電したり、ホテル内やプールサイドを歩いたり、２時間位待ってやっと部屋に入れた。部屋は素晴らしいし、プール越しにオマーン湾も見え、待った甲斐があった。ホテルはリゾートホテルで、すぐ海辺にあり景観が美しい。その代わりと言うか、空港や街の中心街には遠い。部屋で暫く落ち着き、その後タクシーで中心街のルイに行って街歩き、帰りはｃｉｔｙ centreに寄って簡単な夕食を摂って来た。翌朝は９時頃発、タクシーでオールド・マスカットに行っ […] た。降りてすぐタクシー内にカメラカバーを忘れたのに気が付いた。ミラニ・フォート（閉鎖中だった）やアラム・パレス（中に入れず）を見、街歩きしたがずっとカバーが気になって楽しめなかった。その後マトラに移動し、スークを歩いて来た。３時頃ホテルに帰ったら、何と嬉しいことにカメラカバーが届いていた（タクシー・ドライバーに感謝）。１時間程海岸を散策、その後タクシーで空港に向かったが、ルンルン気分であった。 Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Tolle Anlage, nicht zu viele Gäste, wunderschönes Zimmer, alles super sauber! Personal sehr aufmerksam und freundlich. Inneneinrichtung extrem schick. Stadtrundfahrt mit Hotel-Fahrer nur zu empfehlen!

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Hotel confotevolissimo. Gli interni richiamano il favoloso e magico Oriente. La hall è un mix tra il palazzzo del Sultano ed i favolosi attendamenti beduini nel deserto. Il personale è premuroso ed estremamente professionale, sempre pronto ad esaudire ogni desiderio e risolvere ogni problema: da segnalare, la efficientissima Imman che, nel ruolo di […] "Duty-Manager", con un sorriso riesce sempre ad rendere il funzionamento dell'Hyatt adeguato alle aspettative degli ospiti! Splendidi i ristorani interni tra i quali raccomando il ricchissimo buffet del "Mocha Caffè": imperdibile la cena all'aperto, nella penombra creata dai bracieri che ardono in giardino. Se si vuole godere la piscina consiglio il ristorante "Marajas" che , a bordo acqua o sotto l'ombrellone, offre una rafffinatissima cucina indonesiana basata su ingredienti sempre di prima qualità. Da non pedere gli eccezionali cocktayls alla frutta preparati dal giovane ma bravissimo barman Mahmood. La piscina grande è dotata di dispositivo per creare la corrente artificiale, mentre quella "piccola" ha l'idromassaggio Jacuzzi. Le piscine per i bambini sono (intelligentemente!!!) abbastanza lontane da quelle per gli adulti. Curatissimi i giardini e pulitissima la spiaggia a dir poco chilometrica e con sabbia impalpabile come cipria. Dopo aver visto anche gli altri grandi alberghi di Muscat, affermo con convinzione che questo Hyatt è senza dubbio il MIGLIORE, oltre ad offrire un rapporto qualità/prezzo decisamente favorevolisimo. Read more

Genuine Expedia guest review

Das Hotel bietet eine sehr angenehme und vielseitige Infrastruktur.Die Lobby ist sehr beeindruckend. Die Zimmer sind sauber und grosszügig. Die Verpflegungsmöglichkeiten sind vielseitig und mehr als genügend. Das Personal ist sehr aufmerksam und freundlich. Der grosse Pool und die Auswahl an Liegeplätzen lässt keine Wünsche offen. Der nahe Sandstrand […] ist ideal für Spaziergänge, Sport und Baden. Etwas vermisst habe ich nahegelegene oder sogar hoteleigene Wassersportmöglichkeiten wie Schnorchelplätze, Kleinbootsverlei (Hobbycat) oder Surfbretter. Die Bedingungen wären ideal. Read more

Genuine Hotels.com guest review

Das Hotel ist wie ein Traum aus 1001 Nacht. Allein die Lobby ist überwältigend. Das Personal ist sehr zuvorkommend. Es bleiben keine Wünsche offen.

Genuine Expedia guest review