Bed and pillows uncomfortable, could not rest the whole night without tossing and turningGenuine Expedia guest review
Enjoyed our stay didn't wanna leave. Great staff very helpful. Would stay again anytime.Genuine Hotels.com guest review
Enjoyed Hilton and daily activities for kids.Genuine Hotels.com guest review
every thing was great, with two exeeption, one my guest were not given keys to the room dispite i requested at front desk and my guest have to wait for two hours until their cell phone got charge to call me i was waiting for them outside the entrance. second my tub water was very slow to drain which i found out in morning when taking shower, otherwise […] excellent stay Read moreGenuine Hotels.com guest review
"Nice hotel right next to the beach"
Right next to the beach. Room was pretty comfortable and the customer service was good.Genuine Expedia guest review
"It's ok not worth the price"
Hotel looks nice from the outside. Went to the second floor, it was dirty like no one vacuumed and had a smell. The houskeeping knocked on my door, twice in the mourning the second time they said they was just checking on me but they should of been cleaning the hallway.Genuine Expedia guest review
"Nice Restaurant great food at a good price"
Great stay overall. Enjoyed the pool bar. My room had mold on the pop corn ceiling in the bathroom. This was not a deal breaker, but should have been found and cleaned before we checked in.Genuine Hotels.com guest review
Wonderful and friendly staff! Very clean and elegant feel. Loved the balcony access and location. Right by da beach! BoiiiiGenuine Expedia guest review
The hotel was very hospitable. All the staff was very kind and helpful. They went out of their way to help you. It was close to eating establishments. We did have to drive to most of them. Loved the swimming pool and swim up bar. I would absolutely stay there again.Genuine Expedia guest review
for what we paid; i was expecting more. spent a little extra for the gulfview, which we did not get. pool is definitely their best feature.Genuine Hotels.com guest review
"Best day ever!!!!!!"
We arrived and got guest of the day, so awesome. This was a special trip for my friend and I. All we could afford was one night but hilton totally showed up. They gave us a cabana by pool, valet service, wifi, water, and it was the best day ever. Honestly:)Genuine Expedia guest review
The Pool is Amazing. We loved it. Staff was very friendly. Money well spent.Genuine Hotels.com guest review
This was the best hotel I've ever stayed in. The people were nice and very friendly. I would definitely love to come again.Genuine Hotels.com guest review
"Great Price, Great Location, Old Interiors"
Liked the lastminute price. Pool area is great. Love the poolside bar, the lounge chairs, and the kids video game section. Paid the extra for the gulf view but the room unfortunately wasn't inviting. Bad odor and old looking decor. The bathroom was spacious and tub was a great size. I do wish the room surprised us more but it is what it is. The breakfast […] was good but their was a bit of a wait because the dining area is a bit small. Overall the pool area saved the day and it's in walking distance to Landry's Seafood and Krogers. Read moreGenuine Hotels.com guest review
The hot tub was very hot about 105-106. Should be 98-102 TV was hard to find channels other than pay per view.Genuine Hotels.com guest review
"I keep going back..."
I love this hotel, I keep going back because the people are sooo nice and so accommodating. I got a great deal on hotels.com, better than calling the hotel. I was the guest of the day and received a cheese & fruit tray which was lovely! I stay here again & again.Genuine Hotels.com guest review
Been here twice...love the pool! Last stay we had an ac issue in our room but were given a credit on our stay...will use this hotel every time we are in galveston.Genuine Expedia guest review
"Dated, but clean and comfortable"
This hotel is a bit dated, but rooms were clean, we'll lit, large, and comfortable. Good location.Genuine Hotels.com guest review
"A bit disappointing"
Furniture in the room was pretty beat up; tv was small. Part of the joy of staying at a nice hotel is the bed ... unfortunately, my bed at home is more comfortable.Front desk was short-staffed & they seemed stressed and overwhelmed. Pool was nice, though.Genuine Hotels.com guest review
The stay did not start off well as we had an issue with the sheets and bedding in our room. There was a substance all over them and we'll leave it at that. However, the manager and the staff who helped re-clean the room were fantastic. Dinner in the bar was great and we literally spent one full day at the pool. We'll definitely be back due to the service […] in the hopes that the cleaning crews take a little more time to make sure ALL things are changed from guest to guest. Read moreGenuine Hotels.com guest review
"Service was very disappointing for Hilton"
We had to wait over 2 hours past check in time for our room to be ready. After asking a third time when our room was going to be ready, was told that it had been ready for a while but we were not checked in correctly and that is why we were not contacted. Was told that because of renovations we did not have a refrigerator in our room. But we could have […] one brought up for a fee. Needed the fridge, so I was willing to pay the fee. Never brought the fridge. No apologies. No explanations. Didn't feel like they cared about our business. Will not book there again. Read moreGenuine Expedia guest review
"Clean, friendly and comfortable hotel, and pool."
The kids especially enjoyed the pool. . . . . . .Genuine Expedia guest review
"Nice but a few hickups"
Rooms was clean, air cond. had to be fixed, door had to be fixed twice because it would not shut properly. They did get things fixed but really should all of that be wrong with your room on a two night stay?Genuine Hotels.com guest review
"A trip to remember.."
We first booked for one single king but were upgraded to a balcony view of the beach they even brough In a fridge at my request for no extra charge.. Overall very nice hotel rooms are nice and clean the staff down to the janitors are very nice and polite the pool was great and location was right on pointGenuine Hotels.com guest review
Lady at the counter named joy was so rude and disrespectful....gave me attitude. ..not happy with the service i recieved.....hilton payment system is very horrible. ...they double charged my card....put it back then charged me again....not only did this happen to me but my friend that was with me too...dont know whats going on but i will not be returning […] there... Read moreGenuine Hotels.com guest review
"Very nice hotel close to the beach."
We enjoyed staying at the Hilton Galveston Island Resort. The staff was very friendly. The rooms were clean. It was nice to be so close to the beach and within walking distance to several restaurants. We will definitely stay here again on our next trip to Galveston.Genuine Expedia guest review
"So much fun!!"
This hotel is entertaining!!!! Great pool! Great location... Wonderful staff!!! Loved our stay!Genuine Hotels.com guest review
Rooms were clean with premium toiletries. Pool was great, especially the poolside bar and cabanas. Close to great dining and entertainment too. Staff were super friendly and helpful. Would stay here again when in town.Genuine Hotels.com guest review
"Didn't feel 4 star"
We paid extra for an ocean view. 1st room rejected because tree obstructed view. Second room didn't feel clean (sticky spots on carpet, bottle cap on floor, coffee pot not cleaned out) and the air conditioner made a loud rumbling (that obviously wasn't normal). Staff was friendly - I should've asked for a third room but didn't.Genuine Expedia guest review
I was disappointed with the room. It was suppose to have view of the water. There was a small view, but not convenient. The noise on the patio was so loud, from the air condition, that it was not pleasant to stay there. The staff was all very nice and helpful. The location was convenient.Genuine Hotels.com guest review
"Convenient to the gulf & our favorite resturants"
The room was clean & comfortable. The staff was friendly and helpful. we were impressed with the view and the location was near our favorite sites. We will definitely plan to stay here again.Genuine Hotels.com guest review
"Great Stay, Nice rooms"
Clean, Nice Pool, Family oriented, Nice Central Location.Genuine Expedia guest review
"Great for families!"
We have stayed here before, and the kids eat free in excellent for breakfast and dinner, otherwise kids poolside is very reasonably priced. The free included kids club is great also and it was open at night, staffed by friendly people. Will stay again and again!Genuine Hotels.com guest review
We stayed in Tower B which was newer and very nice. Tower A seemed a bit dingy, but may have also been nice inside the rooms. The staff was fabulous and wonderful. Our only complaint --- the pool was very crowded with people who were not staying at the hotel. I asked about that at the front desk though, and they were aware that there had been some problems […] and they told me they will address the issue. Read moreGenuine Expedia guest review
"Nice place to stay"
The staff was great. Everyone from the front desk to the maintenance workers were very friendly . Pool is nice with the swim up bar. The beach in Galveston just sucks. Too much seaweed and brown ocean water. Just stayed in the hotel pool. Several great places to eat near by. Used the urbanspoon app on my phone.Genuine Hotels.com guest review
Very convenient next to the beach, the room was small compare to other hotels. I thought that I'm going to get a room with the ocean view, but there's no such thing in this hotel. One more thing is that the hotelier overall was clean. Friendly people. No free breakfast either.Genuine Expedia guest review
I will definitely go back real soon!!!Genuine Hotels.com guest review
"bathrooms and ac"
Shower did not work properly and tub would not drain while taking a shower. Told front desk about it, they said they would send someone. Got to the room at night, and problem was not fixed. Ac was way too loud at night, sounded like a jet engine. Staff was very friendly and helpful, best staff I have encountered in all my stays.Genuine Hotels.com guest review
"Arcadia Gaming Convention"
Right across a tiny side street to the convention center, we could come and go with ease. The large pool had a fun swim-up bar and variety of snacks. Fairly full service if you need valet parking, pool boys, dry cleaning or spa services (next door sister hotel) Their breakfast buffet was amazing, a bit costly singly, but kids ate free making it awesome. […] Next door was a Landry's Seafood, a Rainforest Cafe and possibly another. Be cautious of the free shuttle service toward the end of the night. We waited at supposed pick up spot for the last return but they never showed, by the time we called the hotel that desk was closed. Nearby to lots of colorful little ocean bars and eats, Pleasure Pier Carnival was clean with decent food and rides. Read moreGenuine Hotels.com guest review
"Great location. Great pool."
My wife and I had a great one night away without the kids.Genuine Expedia guest review
The Hilton was a great place to stay! Loved the pool and perfect location. Close to everything you will need while staying in Galveston. Valet was a little unclear of how much it really is. They said overnight was $10 but really it is $10 a day so if it is there overnight it's really $20. Other than that the Hilton was great!Genuine Hotels.com guest review
For the price I paid I thought the rooms would be fancier. I have stayed at Hilton other places & they were super nice.Genuine Hotels.com guest review
"Great Galveston Getaway"
We stayed for 3 nights and loved every minute! The pool was awesome. Swim up bar was a plus! We will definitely come back!Genuine Hotels.com guest review
"Had a great time."
We stayed for just one day. The staff was very nice and accommodating. The pool bar was a plus, the only complaint is check out time was a bit early. The vallet guys were top notch, will definitely be going back.. Also, I was a bit irritated to see the bill and find out my room would have actually been 40.00 cheaper had I gone directly through hotel. […] I thought the reason we go through like hotels. Com is for a cheaper price!?!? Read moreGenuine Hotels.com guest review
"I got okie doed"
Not the room i ordered the hotel was dirty no free wifi which it was suppose to be. This Hilton was more like an expensive motel 6. Nice pool and thats it. HORRIBLE VACATION because of this hotel catastrophe. I also almost got into a fight trying to find parking at the hotel when we arrive. STAY AWAY!Genuine Expedia guest review
This hotel is unbelievable. Beautiful views!!! Great staff!! Karen in Housekeeping is great!!! She stopped cleaning her room to assist us with our luggage. She was on the first floor we were on the 4th! How Awesome!!!! The staff at check in was Awesome!!!Genuine Expedia guest review
"Great Find, for youthful families."
Wonderful amenities for the season; attracted lots of kid ladened parents. Competing for pool side/hot tube time/space not good. But seaside upper floor vista was awesome! Desk staffing :-( !Genuine Expedia guest review
"Gulf View World Class"
Nothing bad about this hotel. Staff was excellent.Genuine Expedia guest review
Very friendly people working for our comfort. Nice pool, hot tub and sauna.Genuine Hotels.com guest review
Pool and staff was fantastic but room was a little run down with ripped carpet dusty lamp shades dirty base boards and wet carpet from ac. Beds were comfortable and clean but a little small. Over all we had a great time at this hotel even with the stinch of rotting seaweed from the seawall but apparently it was the worst they had seen in a while for […] so much seaweed. Read moreGenuine Expedia guest review
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