Hotel was great, staff was wonderful. I liked the pool bar best! The only complaint I have is that the hot tub was kind of dirty.Genuine Expedia guest review
"nice, easy access to the places we needed to go"
very nice and quite. easy access to the college. Texas A M Galveston beautiful, peacefulGenuine Expedia guest review
Our stay at the Hilton was just Amazing. The customer service was a excellent, the staff made sure they took time with us and made sure we had everything we would need. The hotel wasroom was so beautiful and the staff even gave us a gift in our roo. Even the valet department was great and treates us with respect, and kindness. I really would like to […] take this time to say I apprecaite them and I would like to just tell them THNAKYOU!!!!! Read moreGenuine Expedia guest review
"Perfect pre-cruise stay"
Very friendly staff. Beautiful hotel across the street from the beach. Free cruise parking. I will definitely stay again.Genuine Hotels.com guest review
"Love this hotel"
The location was perfect. The rooms were clean and comfortable!!Genuine Hotels.com guest review
"Awesome hotel! Nice people, nice accommodations."
The place was very clean, quiet, bueatiful, and friendly. Situated right across the street from the gulf shores, and within walking distance of many great restaurants and other conveniences.Genuine Expedia guest review
"Not my best experience with this hotel."
Toilet issues with it overflowing. Towel holder kept falling off. The hallway carpet to the room look to have water damage. When we were loading out to car before leaving a cooler for the car was taken out of room while we were downstairs. It took a few minutes for them to find it and return it and they said they thought we forgot it. That seemed a […] little odd that they went into room before checkout time and took something. I will say that the staff was friendly but the hotel itself had a strange feel about it. Read moreGenuine Expedia guest review
"Conventiently located, with beach front view"
I enjoyed the room, it was clean and the staff was great, very helpful and great attitudes.Genuine Hotels.com guest review
"THE BEST PLACE IV'E EVER STAYED !!!!"
I can not say enough good things about the hotel !! The staff went above & beyond to make sure we had all we needed !!! With all that was going on with the oil spill & all that was going on in Galveston....I was treated a million dollars LOVE LOVE LOVE !!!!! The staff OUTSTANDING !!!Genuine Hotels.com guest review
The staff was very helpful and friendly unlike the hotel down the road. Would definitely recommend this location or book it again.Genuine Hotels.com guest review
WE ONLY STAYED FOR ONE NIGHT, HOWEVER THE STAFF WAS GREAT! WE HAD SUCH A GREAT TIME, WE WILL BE RETURNING. WHEN WE GOT THERE WE ASKED FOR A ROOM WITH A BALCONY AND THEY FOUND ONE FOR US AT NO ADDITIONAL CHARGE! THANKS AGAIN!Genuine Expedia guest review
"Excellent view of the beach from the balcony!"
Beatiful view even had a volcano from the Rainforest Cafe next door.Genuine Expedia guest review
"Great Hotel before Cruise!"
My only complaint was the bed mattress. They need to replace them. Seemed to roll in the middle! Pool, jacuzzi and swim up bar a plus! Close to everything.Genuine Hotels.com guest review
My family and I stayed during Spring Break. The location, the staff, the service, all was most excellent. The only drawback is that I wish i requested a room overlooking the pool area. The view we had did give a slight view of the beach, but it was more of a view of the parking lot. All and all, we truly enjoyed our stay. Will stay there again.Genuine Hotels.com guest review
"We love the Hilton Galveston!"
This is our 6th or 7th stay at this hotel. It is close to everything and we love that we can visit the San Luis next door as well. Staff are always helpful and friendly, food is great in the restaurant. Although our WiFi service was free b/c we are an AT&T customer - it would be nice if WiFi was free at his hotel.Genuine Hotels.com guest review
Good time great place. Had funGenuine Hotels.com guest review
Over all nice, but the room was not prepared for 3 adults. Hotel needs some updates...carpet in hallways looked old and dirty. Service was good. Location great for us.Genuine Hotels.com guest review
"Great place to stay"
Great pool, nice location, staff was very friendly.Genuine Hotels.com guest review
"We Will Be Back"
Great each location and great facilityGenuine Hotels.com guest review
"Beautiful but not comfortable"
The hotel is beautiful but it's so old that the rooms have an uncomfortable clammy feel. In addition, the door to our room had gaps to where a great deal of light from the brightly lit hallway flooded our room at night making it difficult to sleep. Be prepared to pay for what should be complimentary coffee in the lobby in the morning.Genuine Expedia guest review
The Hilton at Galveston Island is a very nice and clean hotel. It is located right across the street from the Gulf, so the location is perfect. It is also convenient to many great restaurants...within walking distance to several. The staff is also very polite and helpful. We had a wonderful stay and plan to stay here again!Genuine Hotels.com guest review
"Good variety of activities"
Galveston was a fun getaway. We walked along the seawall, went to Moody Gardens, shopped on the Strand, visited Bishop's Palace, and ate good food. Though not in walking distance, all of these sites are easy to get to. The beds were comfortable, the staff at the hotel's front desk and restaurant was friendly and helpful.Genuine Hotels.com guest review
Great stay..... Hotel staff were very friendly and helpful.Genuine Hotels.com guest review
Although the hotel was very nice, I am utterly shocked that they charge a fee for wifi access. And then you pay the 10.00 for 1 day and you can only use one device! I will not be staying at a hilton hotel again.Genuine Hotels.com guest review
"Nice hotel, has beach view rooms. Nice and quite."
Good size rooms, friendly staff. Stayed for 3 nights, couldn't have been any better. Plenty of places to eat within walking distanceGenuine Expedia guest review
"very helpful in a difficult situation"
My friend and I were at Galveston, TX and spent the night to get on a cruise the next day. The unthinkable happened and the cruise was delayed due to fog. The hotel staff allowed all the stranded guest to stay in their rooms for an extended period of time. All the cruise guests hung out in the lobby and bar areas awaiting word about the cruise. The […] hotel offered a distressed travler's discount which we all were delighted when we were told the cruise would be delayed a day. I booked the Hilton because of the free parking for cruisers. The staff was very helpful and attentative. They were very cool and calm when all the cruise goers found out about the delay and the phones rang off the hook. I will stay at the Hilton again without hesitation. The pool, sauna, and hot tub were great. Read moreGenuine Expedia guest review
"Great spot to stay before your cruise..."
Good rates, free cruise parking & shuttle, nice bar and kids eat free breakfast at the restaurant. Delayed cruise due to fog, very user friendly with even deeper discounted rate for the delay. Thanks guys!Genuine Expedia guest review
"Starting a new life"
This is a short honeymoon for me and my wife. We both had to be back to work the following week. The hotel treated us special and we had a great time thank you!Genuine Hotels.com guest review
Staff was exceptional, which makes all the difference. The hotel was close to beach and surrounding restaurants.Genuine Expedia guest review
"Not enough bang for the buck"
Had to pay for internet per night for each electronic device, and no free breakfast... There were lots of other nice, comparable hotels around that provided free internet and breakfast. I could deal without the breakfast but internet??? Come one! Aren't your rates high enough?Genuine Hotels.com guest review
We enjoyed the locationGenuine Hotels.com guest review
"convenient location for cruise"
Way too expensive for quality of service. Price of food outweighed quality also. Will never book a reservation there again when there are hotels providing same level of service for half the price.Genuine Expedia guest review
"Reasonably priced and excellent service"
Clean, reasonably priced hotel. It was quiet with a good view of the beach. Within this price range it was a good selection.Genuine Hotels.com guest review
"On the Seawall."
Located on the Galveston Seawall, our room overlooked the Gulf of Mexico. Very good service. Only complaint is we were not notified that the pool / spa was closed for renovations.Genuine Hotels.com guest review
All staff very professional and kind. Clean crisp white sheets and fluffy white bathrobes. Felt like I had to jump through hoops to be allowed late checkout.Genuine Hotels.com guest review
"Okay hotel , location is great."
The room was over priced 249 $ for a room without a fridge or a microwave, which i did not know until i entered the room. Stains on the bed no internet no swimming pool.Genuine Expedia guest review
"Great hotel to stay. Stayed here before causing."
The staff was friendly and rooms were clean. There was a terrible smell in the hallways not sure what that was.Genuine Expedia guest review
Enjoyed being 'guest of the day' allowing us free valet parking and a free fruit/cheese tray upon arrival. pool was under construction which was a bummer.Genuine Expedia guest review
"A comfortable stay"
Stay was good. Some maintenance going on. The only thing I expected was complementary wifi. You have to pay per day for wifi. With the status of the hotel and the cost for the room I think this should be included. For the rest the hotel was good as before.Genuine Hotels.com guest review
Pleasant stay, nice getaway for the weekend!Genuine Hotels.com guest review
Wonderful stay...good service...beautiful view.....I'll go again...good price too...Genuine Hotels.com guest review
had a very good stayGenuine Hotels.com guest review
"Close to the beach."
Terrible noise from the room above. Hotel staff and breakfast was great though.Genuine Expedia guest review
Everything went well from check in to check out, the staff was very friendly. ..I will definitely recommend this hotel to anyone going to Galveston. Also, their pool is heated to I think 85 degrees which makes it enjoyable to swim during the winter.Genuine Hotels.com guest review
Beautiful hotel, outstanding viewsGenuine Hotels.com guest review
"Nice Hotel close to the beach."
Hotel was ok. The only think is that they not provide free Wi-Fi in the rooms.Genuine Expedia guest review
Very nice clean hotel, the only bad thing is that breakfast is not included and buffette is 14 dollars plus tax, but i understand is more like a high class hotel, everything is very elegant, and i love the soap in the bathroom, just one thing, Hilton does not provide free wifi in your room, I didnt know that! Only in the lobby. So i had to pay extra […] 9.99 dlls per room per device. Read moreGenuine Hotels.com guest review
From check in to check out, the staff were very friendly and helpful. When leaving, I gave the keys to the room to the housekeeper who was on our floor. As we waited for the elevator, she came running up to us with the pillow I had left. I can't tell you how appreciative I am that she did that! I love that pillow and I would have hated to leave it. […] Many thanks for the excellent service! Read moreGenuine Hotels.com guest review
Response by Hilton Galveston Island Resort Thank you so much for your review of our hotel. It is great to hear that our staff is providing the excellent service that we expect each time. I look forward to seeing you upon your next stay with us.
"Nice view ..."
I wish there were free wi Fi ... But had to pay, so my daughter couldn't use her I- pad at room. Hope, free wi Fi connectionGenuine Expedia guest review
Response by Hilton Galveston Island Resort Thank you for your review of our hote. Unfortunately we do still have a charge in the guest rooms for internet, but that same service is offered complimentary throughout our lobby, and we do ofer a connectivity station with computer terminals and printers at no charge to all guests. We look forward to seeing you again in the very near future!
As soon as we walked in the door the entire staff was extremely polite and helpful. Everyone I came in contact with was interested in making sure my stay was fantastic, which is was.Genuine Expedia guest review
Response by Hilton Galveston Island Resort Thank you for your positive feedback! I will make sure to pass along your message to the entire team. We look forward to seeing you again in the very near future!
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