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  • The San Luis Resort, Spa & Conference Center
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The San Luis Resort, Spa & Conference Center - Galveston

29.271, -94.81917
4 stars
5222 Seawall Blvd, Galveston, TX, 77551 United States ‎1-866-539-0036‎ | Welcome Rewards™

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Lowest price $159
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4.4 590 5

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    The San Luis Resort, Spa & Conference Center
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    1 room,  2 adults 
    Adults Children
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    Landmarks near The San Luis Resort, Spa & Conference Center

    • Fort Crockett Hotels - Galveston 160 yards
    • Galveston Island Convention Center Hotels - Galveston 380 yards
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    • All landmarks in Galveston

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    Overview of The San Luis Resort, Spa & Conference Center - Galveston

    Location.
    The 30-acre beachfront The San Luis Resort, Spa & Conference Center, sits on the famous Seawall Blvd. of Galveston Island. Moody Gardens and the Strand entertainment district are both within three miles of the hotel.

    Hotel Features.
    The 16-floor The San Luis Resort, Spa & Conference Center features a 4,000 square-foot glass promenade that towers over lobby seating clusters featuring a baby grand piano. Hotel indulgences include the Spa San Luis offering body scrubs and mineral wraps. A fitness center offers cardiovascular equipment, a boutique and a beauty salon. The hotel showcases a 50-ton rock waterfall cascading over 12 feet into a heated grotto spa tub, and a 45-foot waterslide that sends swimmers into a separate heated pool. Tennis courts and child care are also available. On-site dining includes a swim-up bar open summer months, and indoor cocktails served in the private lounge, The Bar. The Steakhouse restaurant includes formal dinner selections and The Café provides a casual dining experience offering selections for breakfast, lunch and diner. Coffee is available in the lobby. Flexible meeting and event space are complemented by a business center and Internet access.

    Guestrooms.
    Each of the 242 guestrooms at The San Luis Resort, Spa & Conference Center are equipped with private balconies, many offering unobstructed views of the ocean. Guestroom corridors are glass-enclosed, and rooms are equipped with complimentary gourmet coffee, complimentary wired and wireless Internet access and 42-inch flat-panel television. Elegant guestrooms include premium bedding and accent furnishings including desks, chairs and sofas. Private baths may include complimentary toiletries, cultured marble sinks, makeup vanities and bathrobes.

    Image of The San Luis Resort, Spa & Conference Center, Galveston
    4.4 out of 5 Excellent (590 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    We were looking for a place to stay in Galveston by the beach that had great amenities for our kids (7, 4, 1). The pool at the San Luis is great for... them and they wore out the kids slide. My wife and I enjoyed the heated grotto near the slide as well as the hot tub and large pool while the kids played nearby (note: you can see the ocean from the pool which is nice). The food at poolside was good and I enjoyed the swim up bar to get drinks. Another convenient feature was that the pool was open late so that our kids could swim until they got tired. The hotel is 100 yards from the ocean and we easily walked across to the public beach to take advantage of it. The location was also nice because there is a rainforest cafe right next door which includes a water ride for the kids as well as an IHOP. There are family bikes you can rent right in the parking lot. The hotel staff was beyond nice the entire time we were there. They were very helpful without being annoying. All of them greeted us anytime we walked by. They also do small activities for the kids (treasure hunt, smores by the pool at night). The room itself wasn't bad, the carpet was a little dirty and a little dated but overall it was a great experience when you figure everything in. I would recommend self parking (free) in the back of the hotel rather than valet. We would definitely go back and stay there because the location and amenities along with the service was perfect for our family by Doug  from Austin, TX on 06/05/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $159
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    VIP Level King

    Oceanview King

    VIP Level Double

    Ocean View King

    Ocean View Double

    Room selected at check in

    Suite

    Club Ten

    Lower Level Double

    Lower Level King

    Deluxe Corner Suite

    Premium Double

    Premium King

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Resort fee charged at hotel/condo
    • Check-in time starts at: 4 PM
    • Check-out time is: 11 AM
    • Caters to families
    • Minimum check-in age is: 21
    • Noise-free rooms not guaranteed

    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Beach/pool umbrellas
    • Patio
    • Piano
    • Picnic area
    • Poolside bar
    • Pool table
    • Restaurant
    • Suitable for children
    • Swimming pool - outdoor
    • Swim-up bar
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Ballroom(s)
      • Bar/lounge
      • Billiards or pool table
      • Conference center
      • Cruise terminal shuttle (complimentary)
      • Elevator/lift
      • Free self parking
      • Free Wi-Fi
      • Gift shops or newsstand
      • Number of floors - 16
      • Number of spa tubs - 2
      • Outdoor tennis courts 4
      • Pool cabanas (surcharge)
      • Pool sun loungers
      • Tennis on site
      • Total number of rooms - 242
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Speakerphone
    • Window opens
    • See more room details
      • Air conditioning
      • Balcony
      • Bathrobes
      • Bathroom phone
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary bottled water
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • DVD player
      • ESPN
      • Extra towels/bedding in room
      • Flat-panel TV
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room childcare (surcharge)
      • In-room massage available
      • iPod docking station
      • Microwave (on request)
      • Multi-line phone
      • Ocean view
      • Partial ocean view
      • Pay movies
      • Premium bedding
      • Premium TV channels
      • Refrigerator (on request)
      • Shower/tub combination
      • Tempur-Pedic mattress
      • Turndown service (on request)
      • Voice mail
      • Wake-up calls
    • Services
    • Multilingual staff
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Shoe shine
    • Supervised childcare/activities
    • Tour assistance
    • Valet parking
    • Wedding services
    • View more services
      • Arcade/game room
      • ATM/banking
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Children's club
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge desk
      • Express check-in
      • Express check-out
      • Fitness facilities
      • Full-service health spa
      • Hair salon
      • Massage - spa treatment room(s)
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Technology support staff
    • View more business & events
      • 24-hour front desk
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    The Café - Casual dining. American fare. Breakfast, lunch, and dinner.

    The Steakhouse - Hand-crafted mahogany woodwork and leather furnishings. Menu items may include Traditional Caesar Salad, French Onion Soup, Grilled Kobe Beef, Signature Filets Oscar, Cold Water Australian Lobster Tail, and Maine Lobster Linguine. Reservations required. Nightly dinner, Memorial Day–Labor Day; closed Sundays and Mondays during other months.

    The Bar - Bar menu and cocktails. Live piano music Tuesday–Saturday evenings. Open from late morning to late evening.

    Pool and swim-up bar - Snacks, cocktails, and entertainment. Seasonal hours.

    Room service - Available 24 hours.

    Recreation

    A 50-ton rock waterfall empties 12 feet over a heated grotto spa and the year-round outdoor pool. A 45-foot waterslide, second spa tub, large sundeck, and rental cabanas are also provided. Treasure Island Kids Club (surcharge) for ages 4–12 is open year-round on weekends, seasonally at other times. Kids Club activities include arts and crafts, video games, board games, karaoke, and a big-screen TV featuring family movies.

    In the spa, a fitness center (surcharge) offers two treadmills, two stationary bikes, a stair machine, an elliptical trainer, a weight-training machine, and free weights. Tennis and a playground are on the property.

    Many water sports are available on the resort's beach or nearby, and rental equipment is available on the beach in front of the resort. Galveston Island Municipal Golf Course is 4.5 miles away.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Bicycle rentals nearby
    • Bird watching nearby
    • Boating nearby
    • Fishing nearby
    • Golfing nearby
    • Golf - miniature nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Motor boating nearby
    • Parasailing nearby
    • Personal motorized watercraft on site
    • Pilates classes/instruction nearby
    • Playground on site
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Sailing nearby
    • Scuba diving nearby
    • Segway rental/tour nearby
    • Snorkeling nearby
    • Surfing/boogie boarding nearby
    • Swimming on site
    • Tennis on site
    • Water skiing nearby
    • Windsurfing nearby
    • Yoga classes/instruction nearby

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • Resort fee: USD 5.00 per accommodation, per night (effective 12 March 2013)

    Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
    • Pool access
    • Health club access
    • Shuttle service
    • Internet access (may be limited)
    • Newspaper
    • In-room safe
    • In-room coffee
    • Self parking

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Valet parking fee: USD 15 per day (in/out privileges)
    • Refrigerator fee: USD 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Galveston, Texas, United States
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    Area map

    A short guide to Galveston

    Galveston’s top attractions are on the island’s eastern half. The urban core is here, as is the Strand Historic District, near the cruise ship terminal. Seawall Boulevard fronts the beach, while Broadway Avenue is home to several landmarks, such as the Bishop’s Palace and Moor-styled Sacred Heart Church. Other must-sees include Galveston Island State Park, Schlitterbahn Waterpark, and Moody Gardens.

    see all hotels in Galveston

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Fort Crockett - 200 yards
    • Galveston Island Convention Center - 400 yards

    1.0 - 3.0 mi

    • Moody Gardens - 1.9 miles
    • Galveston Schlitterbahn Waterpark - 2.0 miles
    • Galveston Island Historic Pleasure Pier - 2.1 miles
    • Lone Star Fire Museum - 2.1 miles
    • Lone Star Flight Museum - 2.1 miles
    • Galveston Scholes Intl. Airport (GLS) - 2.2 miles
    • Texas A and M University - Galveston - 2.4 miles
    • Rosenberg Library - 2.6 miles
    • Galveston Island Railroad Museum - 2.8 miles

    3.0+ mi

    • Houston Ellington Field Airport (EFD) - 31 miles
    • Houston William P. Hobby Airport (HOU) - 38 miles
    • Lake Jackson Brazoria County Airport (LJN) - 40 miles
    • Houston Central Business District Heliport (JDX) - 46 miles
    • Houston Greenway Plaza Heliport (JGP) - 49 miles
    All hotels in Galveston, Texas, United States
    Reviews
    • All (590)
    • Business (18)
    • Romance (122)
    • Family (81)
    • Friends (33)
    • Other (336)
    4.4 / 5
    Excellent

    Score breakdown (from 590 reviews)

    • 5.0
      (369)
    • 4.0
      (138)
    • 3.0
      (48)
    • 2.0
      (20)
    • 1.0
      (13)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.4
    • Comfort
      4.4
    • Condition
      4.4

    Reviews: Overall

    • < Previous
    • Page 1 of 12
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    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Jun 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Family trip
    Jun 6, 2013
    Anuar
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    4.0 / 5
    Excellent
    "Great Place for families with young children"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    We were looking for a place to stay in Galveston by the beach that had great amenities for our kids (7, 4, 1). The pool at the San Luis is great for them and they wore out the kids slide. My wife and I enjoyed the heated grotto near the slide as well as the hot tub and large pool while the kids played nearby (note: you can see the ocean from the pool […] which is nice). The food at poolside was good and I enjoyed the swim up bar to get drinks. Another convenient feature was that the pool was open late so that our kids could swim until they got tired. The hotel is 100 yards from the ocean and we easily walked across to the public beach to take advantage of it. The location was also nice because there is a rainforest cafe right next door which includes a water ride for the kids as well as an IHOP. There are family bikes you can rent right in the parking lot. The hotel staff was beyond nice the entire time we were there. They were very helpful without being annoying. All of them greeted us anytime we walked by. They also do small activities for the kids (treasure hunt, smores by the pool at night). The room itself wasn't bad, the carpet was a little dirty and a little dated but overall it was a great experience when you figure everything in. I would recommend self parking (free) in the back of the hotel rather than valet. We would definitely go back and stay there because the location and amenities along with the service was perfect for our family Read more
    Genuine Hotels.com guest review
    2 night family trip in Jun 2013
    Doug
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Had a great time. The only Hotel drawback was the wait for the refridgerator. It took over 5 hours and a second call to the front desk. By that time all of our drinks had gotten warm. I had called the hotel and requested the frig ahead of time.
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    4.0 / 5
    Excellent
    "Great pool area!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel room was nothing spectacular and needed to be updated. However, the hotel staff were excellent, and the pool area was fabulous!
    Genuine Hotels.com guest review
    2 night romance trip in May 2013
    Chuck
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    4.0 / 5
    Excellent
    "2 night stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    the hotel was clena, and the pool was great. Kids loved it. Th ebed was not the best, and was definetly not a tempurpedic.
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    David M
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    4.0 / 5
    Excellent
    "Overall nice resort"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The staff when checking in was a little awkward and testy. Maybe she was having a bad day but the rest of the staff was incredible! Cabinet doors in the bathroom didn't look like they had been wiped in several guests. We went the day after Memorial Day and it was more like a party atmosphere than a family vacation spot. It was fun for us because we […] are a little younger but I'm not sure if I had kids I would take them to that pool. The drinks are all really sweet and overpriced but it is a hotel bar so that's to be expected. I would stay here again though. The location is amazing! Read more
    Genuine Hotels.com guest review
    2 night romance trip in May 2013
    Bz
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Morrison
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding
    "The best"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I'm coming back
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Justin
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Outstanding service staff
    Genuine Hotels.com guest review
    3 night romance trip in May 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding
    "Absolutely amazing trip"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We absolutely LOVED our stay at the San Luis. We upgraded to the VIP rooms, and the views were well worth it. The staff was unbelievably accommodating, and the customer service throughout the entire hotel was outrageously good. I highly recommend the Steakhouse which was fantastic. Room service was also delicious. We will definitely be back!
    Genuine Hotels.com guest review
    3 night family trip in May 2013
    Elisha
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent experience. Service was great. Resort is very nice.
    Genuine Hotels.com guest review
    Other trip
    May 27, 2013
    Bill
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    4.0 / 5
    Excellent
    "Nice for Galveston"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Hotel needs some updating. Guest rooms we're modern while the front entrance looks like it's still from the 80's. Could never get the shower to fully turn off, always just a little drip. Micromanagement of pool towels with a card that charges you $25 if it isn't turned in. Like Mr. Fertitta (the owner) says about his restaurants, "it's not the quality […] but the location" Read more
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    Mike
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in May 2013
    Colton
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding
    "Great plce for a mini vacation"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Hotel was very nice and room was large and well appointed, great view. Staff were very friendly and professional. A/C in room dripped and bathroom sinks drained very slowly. Shower was very roomy with upscale design but no place to put soap or shampoo other than floor.
    Genuine Hotels.com guest review
    2 night romance trip in May 2013
    Lou D
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    1.0 / 5
    Poor
    "Go somewhere else"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      4.0
    We arrived on a Sunday around 12 noon expecting to hang out at the pool until the room is ready. (The check in time is 2 or 3 pm). The hotel told us they would call our phone when the room was ready. They didn't. After 5 hours at the pool we finally got checked in around 5pm. The front desk didn't seem to care that they were so late, we spent over 120 […] dollars at the pool on food and refreshments (no outside drinks or food allowed). Later that night we tried to get a drink from the vending machines but all were broken on the floor above and below us. We asked the front desk about it and their solution was sending up 15 dollars worth of OJ to the room. The next morning we got our bill with another 104 dollar extra charge. The girl at the front desk was totally rude and cut us off when we were just trying to explain the charges. There are other options. Don't stay here! Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding
    "Anniversary Getaway"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Tonya a trainee at the reservation desk upgraded us to the club 10 level. We were incredibly grateful because we were celebrating our anniversary. We had a memorable time.
    Genuine Hotels.com guest review
    1 night romance trip in May 2013
    Wade
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    4.0 / 5
    Excellent
    "Cleanliness at the San Louis resort"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The room look clean from the outside but once you go into the room and start looking around there was a lot of dust but the room with beautiful but the room was very dusty. when housekeeping came to clean our room they did not even look at all the dust that we saw they just clean the bed & empty trash and put new towels in our room. The staff was very […] nice and very professional. Read more
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Youngs
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    1.0 / 5
    Poor

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    May 3, 2013
    Cristina Pardo
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    3.0 / 5
    Good
    "Bad Service even when booking penthouse 2nd time"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      4.0
    Nice hotel, nice location, the quality of the rooms even at the Penthouse level are just subpar for what you pay. I'd recommend a condo, the Hilton, the Tremont.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    James
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    Hotel was nice. Rooms were not. Beds were not temperpedic beds like advertised. I have one. Very uncomfortable, carpet had lumps in it that made u trip and only had one towel for 4 people. Rooms very outdated. Entertainment areas are nice. And got room service orders wrong.
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    1.0 / 5
    Poor
    "Poor check in/out policy"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    I checked in for one night in an upgraded VIP room and I probably will not visit again. The hotel policy of check in at 4pm and check out at 11am is ridiculous, especially if you are staying for one night. Also the "upgraded" bathroom was tiny, we didn't have any bathrobes in the room despite waiting till 4pm to get into our room and upon checkout we […] were erroneously charged for valet parking. Just too many things going wrong for my expectations. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Shelly
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    3.0 / 5
    Good
    "You'd think they could fix a sink for over $200"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      3.0
    The hotel had a great location on Seawall Blvd and was generally in good condition. However, our sink had a terrible leak that was driving us crazy. We ended up stuffing towels in the sink so we could sleep. We called to report the leak both Thursday and Friday, and no one even visited the room to check it. That's just poor service.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Angela
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    1.0 / 5
    Poor
    "Dreadful..."

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    My wife and I stayed at the San Luis this past weekend. Unfortunately, it was a pretty terrible experience, largely due to noise. We were on the ninth floor about as far away from the pool as you can get. However, the volume level of music coming from the pool area was overwhelming, right up until I finally complained at 2am. Is this what we should […] expect from a supposedly deluxe resort hotel charging over $300/night? Second, the (very young) couple next door was having a ferocious argument that literally went on for a couple of hours. Once again, I was forced to call down to ask that a security guard be sent. I have no idea if he/she actually did so. They did finally quiet down towards 3am. Minor problems – shower was poor and the drain in the bath did not work.. I made a point of handing in my room keys to the front desk, at which time I explained the difficulties we had had during the night. The response? “Well sir, it IS the weekend. If you stay with us during the week it’s quieter.” All in all, we might as well have saved our money and stayed at the Motel 6 just down the road. Unbelievable. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    Michael C
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    3.0 / 5
    Good
    "dissappointed"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    After paying 257.00 for a room I thought I would have received more amenities. Beach robes, breakfast. I would not recommend this hotel to someone looking at the pictures on their web sight. The pictures show flowers on the bed, There where no flowers. For breakfast we where given the opportunity to have a continental breakfast. I will never book a […] room again with san luis resort Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding
    "Perfect weekend!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Me and my husband had such an amazing time . The restraunt there had amazing service and the filet was the best I've had ! Great atmosphere at night and overall a great place to go! We will be back !
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    Alicia
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Stay was great. The food and views were fabulous
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding
    "Resort indeed...."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My family enjoyed the ammenities by the pool and the wait staff was absolutely amazing and friendly.....they even let us check out late the next day
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Amanda O'COnnor
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It is a beautiful resort! I have traveled all over the World....It's my favorite weekend get away.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding
    "Great Hotel for the weekend Beach."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    All the staff was very intentive and polite. Plan to book another trip here again!
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding
    "Perfect location to see all of Galveston"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The H2O Bar at the pool was very nice to entertain clients during the evening. The Steakhouse Restaurant has the absolute best Filet I have ever had.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding
    "on the beach...."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent....most enjoyed the heated pool. During our stay we had some cool weather with rain, nonetheless we were able to enjoy ourselves mainly because of the warm water in the pool and the in-room Starbucks coffee service. Beautiful grounds. Helpful and friendly staff. Very professional.
    Genuine Hotels.com guest review
    4 night family trip in Apr 2013
    Virginia
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding
    "Excellent 35th Anniversary Location close to home!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were looking for a great place to celebrate our 35th wedding anniversary. The hotel is beautiful, nice new renovations, comfortable bed, clean room with a great view of the ocean, manicured lawns/grounds and the staff is superb! When they learned of our anniversary celebration, hotel staff, Restaurant/Bar Manager, Steve and his team were very complimentary! […] We had such a good stay we opted to extend our stay a second night! Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    3.0 / 5
    Good
    "Rooms were a dump"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      3.0
    We stayed for 5 nights during Easter break. This was right after the whole spring break crowd was there so it was very peaceful. The lobby and pool area are absolutely stunning. We had so much fun down at the pool and would have stayed there all day since our room was disgusting. For a 4 star we expected a lot more. The shower head was hanging on for […] dear life, the lamp was broken with a lightbulb dangling, and the bedding if you call it that was shoddy. It consisted of a sheet, a cheap blanket with holes covered by another sheet. The whole room was outdated and in need of major TLC. We hung out on the balcony most of the time as the view was spectacular and took peace in the fact we had paid an awesome rate for what I would consider a 2star room NOT a 4 star. The work out facility also looked out of date. Two treadmills with one out of order the whole time.The spa was the best part. All the people working there were wonderful and my pedicure was great. Read more
    Genuine Hotels.com guest review
    5 night trip in Mar 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent service, very courteous and accommodating. Beautiful hotel. Will stay again and again.
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding
    "Beautiful panoramic view of the Gulf"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My wife and I had lived in Galveston and driven by the property hundreds of times and never set foot in it. For a return visit we treated ourselves and what a diamond the San Luis is. We only stayed for a short visit from Austin, but was so impressed that we will make this property our "go to" resort. Exceptional service, Gulf views, not a bit noisy […] given seawall traffic, and the staff were exceptional. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Bill
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    A Traveller
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding
    "Nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The rooms were nice, but old feeling. Two lamps in the room had a short, we had a hard time getting them to stay on, and one of the hot tubs was broken so the other one was over capacity. All in all not bad.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Heather
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Mar 31, 2013
    Erica
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding
    "Pleasantly surprised"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A great experience for a decent price. Plus free parking. Close to eateries. GREAT view of the gulf!
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    Yolanda
    US

    The San Luis Resort, Spa & Conference Center - Galveston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US
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      • The San Luis Resort, Spa & Conference Center - Galveston
      • The San Luis Resort, Spa & Conference Center - กัลเวสตัน
     
     
     
     
     
     

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