"Great rate for this great room!"
Clean and will stay again!Genuine Hotels.com guest review
will stay at again in the future. very nice.Genuine Hotels.com guest review
Casey checked us in and was very rude.having two infants with us was a task and Casey made things very difficult on top of that.first, i had a new visa issued card and stated she could not accept it and left no option to get a room..i had to press for a cash option which she rudely said "the atm is over there",after locating the atm with infants crying […] we made our way back to the check in desk.Casey, still abrasive,took our cash and gave us our room keys..tired,i asked where the room was?...again, "over there",after searching with no help we arrived at our destination. My wife just recently gave birth to our twin daughters and i really wanted to take her to a nice hotel where we could spend quality time and she would be treated like a queen but from the time we checked in she felt out of place instead of a paying guest..at 140 a night we could of went to motel 6 for two nights and been treated better..a lilttle friendlier and helpful staff could of made all the difference. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Anaheim Thank you for taking the time to share you feedback with us. I am sorry for the experience you had and I want to let you know that I am addressing your concerns personally. I want to ensure my staff provides the best service possible and assist our guests to enjoy their stay. I hope that you will give us another chance to restore your faith. Best regards!
"They do not respect Hotels.com price"
The hotel was decent. I've stayed at hostels that had similar quality and paid 1/50th the price. I mentioned the difference in pricing from what I booked online to what they were charging me and receptionist did not even care. I am currently sorting things out to get my money back. Sad thing is she said she would honor my price yet my bank statement […] says otherwise. Read moreGenuine Hotels.com guest review
"Close to Disneyland"
comfortable, clean hotel.Genuine Hotels.com guest review
"close to Disneyland and convenience of stores"
love it!! especially the hotel is so close to Disneyland and freeways and other markets and stores; the front desk was so nice and friendly; we even got free parking for 6 days-really appreciated. We would definitely recommend this hotel to everyone coming to Anaheim, CA.Genuine Hotels.com guest review
was excellent. would consider staying there again next trip to Anaheim. would definitely recommend this hotel to anyone that stays in the area. the pool and fire pits make for a very relaxing evening.Genuine Hotels.com guest review
It was just 1 night but overall staff was friendly and beds were very comfortable.Genuine Hotels.com guest review
"Why they mess up the reservation?"
We came to visit From Las Vegas on Saturday night had pre paid reservation and they gave us a room with no air condition Free.. Seriously?? we had a three year old son and we had to spent the nigh in a cozy smudgy room. next day they change to double queen beds room still we asked for the king bed but no king bed room for us. finally we get out the […] note and went to different hotel.....OMG i will stay in vegas as the service and the quality of the rooms in vegas is far better than this service and rooms. Read moreGenuine Hotels.com guest review
We visited DisneyLand over Labor Day weekend and stayed at Red Lion. It's about 3/4 to a mile walk to the entrances of both parks and downtown Disney. It's an easy walk and very convenient. We enjoyed our stay there. We had a fireworks view room so we got to see them every night that we weren't actually in the park which was great. The room was clean […] and the beds super comfy. The shower and bathroom were also clean. Everything was updated and new. There was a fridge, microwave, safe and keurig in our room. We bought breakfast stuff (granola bars etc) from target up the street and had breakfast and coffee before leaving the room. Parking was ample and safe. The pool was nice and had towels available. Housekeeping came early which is a plus in my book since we were already at the parks anyway. Staff was friendly and helpful. I really enjoyed Red Lion and would stay there again. Read moreGenuine Hotels.com guest review
"Good hotel for the price"
Clean and updated hotel/rooms. Staff is ok. Room a little small but overall good experience. Will come back.Genuine Hotels.com guest review
Definitely will stay here again!Genuine Hotels.com guest review
"Convient Location to Disneyland"
My room was clean and quiet, and the beds were comfortable and the down comforters were certainly nice. The room was acceptable although the decor, and dressers could have used some up-dating. This hotel is a pleasant destination, but certainly not a 5 star.Genuine Hotels.com guest review
"The goods and the bada"
Our stay at the Red Lion was fine. Check in was easy and the rooms were nice, however, we stayed there because we were running the Disneyland Half-Marathon, as were many if the guests, and the checkout time was quite early. We felt rushed getting out, we barely had time to shower. It would have been nice to extend that to help the guestsGenuine Hotels.com guest review
Keurig coffee maker didn't work, when I reported and it was replaced by staff, they not only did not leave coffee, they took the creamer that i brought with me. We got back late in the day and were checking out first thing in he morning, so I just let it go.Genuine Hotels.com guest review
"Our stay in Cali"
We stayed at this hotel for 6 nights from a Wednesday to a Tuesday. The overall experience was great. There were only two minor things that if were different could have made it perfect. I called twice throughout the day we landed, once at 9am and once at 1pm to see if we could check into our room early seeing as my fiancé had been really sick from the […] flights and we had nowhere else to go until check in at 3pm. When I initially called they said they had no rooms available but would put me on a list and call me as soon as a room was ready. I thought that was okay seeing as it was still early and even though we weren't able to we were still assisted to hopefully check in early. After our layover and we landed in Cali it was 1pm and I decided to call again because as I stated we had nowhere to go and my fiancé was sick. They once again told me that there were no rooms ready yet and we would have to wait till 3pm. You betcha when I walked in at 2:55pm they let me check in. I was confused though as to how no room could have been cleaned between 9am and 1pm seeing that someone had called several times to check in. Bad customer service on their end. I am understanding of the fact that check out is at 11. But you're telling me you don't clean any rooms till between 11-3pm? Odd. The other small issue was barely an issue. But the mini fridge(which we didn't know was there until digging and found it hiding behind a door underneath the tv) had no button to turn it on and leave it on. There was simply a two hour on button or a button to put the fridge to sleep. So we had to keep pushing the on button every two hours else our food would not stay cold. Like I said that's a small problem but one thing we had to keep in mind. Read moreGenuine Hotels.com guest review
The room was ok but needs dresser drawers to put your stuff in.Genuine Hotels.com guest review
Great room comfortable bedsGenuine Hotels.com guest review
Great place for Disney trip!Genuine Hotels.com guest review
"Newer hotel, close to Disneyland"
This is our second time staying at this hotel. The first time was shortly after opening 3 or so years ago. This hotel is priced well for the amenities, clean, and offers everything you would expect in a mid-range hotel. WiFi is free, however parking is a bit high at $14.00 a day. Everything was clean and ready for us, and we will definitely stay here […] again. Read moreGenuine Hotels.com guest review
"Nice hotel, close to Disneyland, Angels Stadium"
Nice place, clean, convenient location. It's near Angels Stadium, about 2 miles. Easy freeway access. Safe neighborhood.Genuine Hotels.com guest review
"worst hotel ever"
So they charge you $14 for parking, there is no continental breakfast. You get a few coffees in your room if you want more yiu havw to pay $.75 a piece for them. We had a suite that was supose to have a kitchenette in it and all there was was a sink and microwave. There were no dishes either. There were two small fr I gs but neither one would keep our […] food cold. The beds were like sleeping on rocks. This was the 8th hotel we stayed in on our long trip and it was the only one we were unhappy with. We will never stay in at a Red Lion again! Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Anaheim Thank you for your review. I am very disappointed to see that we did not meet your expectations. I will be sharing your concerns with the management team and work on improving our services. I hope you can give us a second chance to restore your business. Best regards!
Hotel is good and very close to Disney, within walking distance in fact. Which is why I'm bothered when I asked the front desk they recommended the ART shuttle service and had me pay $16 for my family ($20 cause machine did NOT give change back!) and wait 30 minutes for the shuttle, only to find out we could have walked 3 blocks in 15 minutes!!! I felt […] cheated and dupped. Front desk should know better and give guests all the options including walking. Rooms were way too small! Read moreGenuine Hotels.com guest review
Very easy check in. Crib delivered to room shortly after checking in. Walking distance to Disneyland!Genuine Hotels.com guest review
"Quick visit - decent hotel"
We were only staying one night for a quick visit to Disney. The hotel was very clean and bright and the front desk staff was very nice. We only had 2 problems - we arrived after check in time and still had to wait about 20 min for a room and the shower water never got hot (or even room temperature, for that matter).Genuine Hotels.com guest review
Clean Hotel located at a convenient location. The hotel is very clean, but the AC is outdated. It gets loud at night if you need to have it on. Luckily, when we were there, it is not too hot, so we turn it off before we go to sleep. Make sure to get a room with a view of the fireworks from Disneyland, it is worth every penny. Parking is an extra 14 […] per night, so that is something to factor into the hotel price. Overall, a pleasant stay. Read moreGenuine Hotels.com guest review
"Close to Disneyland and convenient to most sights."
Location was convenient, pool was in good condition and very fun to utilize. However, the room was semi clean and there was no privacy as we were near the ice machine and walls were thin whereby my 10 year old daughter and I were awakened by loud noises, mainly talking.Genuine Hotels.com guest review
"Easy Walking Distance to DL & DCA"
Frusturating. The door to our room did not lock, the toilet bubbled and the drain in the sink was clogged. Complained after first night (we arrived late the night before). The sink was fixed, so we continued to reort the other issues daily and never got them resolved.Genuine Hotels.com guest review
I always stay here when i go to Los Angeles very clean friendly staff great choice.Genuine Hotels.com guest review
"Better than Expected"
I think this is an awesome place to stay if you are planning on going to Disneyland. It is walking distance to Disneyland and it is right next to a 24 hour IHOP. Across the street is Subway and the other street corner has a 7-Eleven. We had everything we needed without having to drive anywhere.Genuine Hotels.com guest review
"Great Location to Disney, but room was not secure"
My husband and I stayed here for 2 nights, and we chose this hotel for its proximity to Disneyland. The hotel was fine, good size room, microwave, safe, Keurig coffee maker, and swimming pool. We were assigned a room on the bottom floor across from the entrance to the pool. When we retired for the night, we noticed that we could not lock our door (deadbolt) […] because the striker place was loose and the bolt didn't align with the slot. We notified the desk twice over the two days and each time we were assured the door would be fixed, but it never was. Three minutes with a Phillips screwdriver was all that was needed! I did not feel safe in the room and because our concern was "blown off", I would not stay here again. Also, the noise level of the lobby (poor acoustics) is extremely loud. When there was a large party of people there, you would need to shout to be heard with the front desk people. Pool was a good size, but hey, its Disneyland. Expect nonstop screaming children having a good time. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Anaheim Thank you for taking the time to share your experience with us. I am very disappointed to see that you experienced challenges during your stay. I will be sharing your concerns with the Director of Engineering to ensure that all of our rooms are secured and up to standard. I will also be following up with my front office team and investigate why your request was not met. I ensure you that our main priority is to guarantee that you are accommodated and more than anything feel safe in our hotel. I am disappointed to have let you down. I really hope you can give us a chance to restore your faith in us and stay with us again. If there is anything I can further assist you with, please don’t hesitate to contact me directly. Best regards!
Good location, hotel was nice and clean. Down side was hotel didn't offer a roll out bed. we had a family of 5 so kids had to share 1 bed.Genuine Hotels.com guest review
"parking is not free"
Read the fine print. Parking is NOT free! If they are going to charge for parking, they should just include it in the room rate.Genuine Hotels.com guest review
Overall the hotel is fine... management forgot to send room service one morning to clean our room and our floor ice machine didn't work and floor air conditioning was bad. I will give it one more try.Genuine Hotels.com guest review
"Two night stay for disneyland"
Most of all very clean. I was hesitant to stay, but im sooo glad i did. I almost canceled to book another go to hotel, which would have been 200 more dollars. Im glad i took the chance, since we were at disneyland all day. I would definitely stay here again.Genuine Hotels.com guest review
Make sure you put the DO NOT DISTURB sign on your door so the maid won't wake you with her knock too early in the morning...Genuine Hotels.com guest review
"Noisy AC unit"
Most things about this hotel were great. Great service, excellent location, clean and comfortable rooms. But we stayed at the end of July when it's probably the hottest. Maybe it was because we were on the top 8th floor, but it was so hot in our room! Even turning the thermostat on its coldest setting, I felt like our room just couldn't stay cool. And […] the AC unit was very noisy every time it came on throughout the night; it kept waking us up. Read moreGenuine Hotels.com guest review
"Good for the price"
Good for the price. Location was perfect for Disneyland. Wish the staff was more helpful though and the buffet breakfast was cold.Genuine Expedia guest review
"Right next to Disneyland Shuttles"
Outstanding in every way. Park your car there and walk to the free Disney shuttles. Big savings.Genuine Hotels.com guest review
Not a good choice. Rooms were old with little to offer in comfort and function. No breakfast came with the stay-everything was charged as extra.Genuine Hotels.com guest review
Response by Red Lion Hotel Anaheim We appreciate your feedback. I want to thank you for giving us the opportunity to serve you. I am sorry you did not find our hotel up to your standard. We greatly appreciate you sharing your experience with us since we are always looking for ways to improve our hotel. I want to share with you that we do offer great rates that included breakfast on our website. I hope we can gain your business back and if so, please feel free to call us directly so we can make sure you receive the best available rate. Best regards!
This stay was impressive I found my room and guest service to be excellent Very comfortableGenuine Hotels.com guest review
"handy to disney"
very good all aspects and very pleasant staffGenuine Hotels.com guest review
"One night went well"
Only stayed one night. The staff was very helpful. In particular, the Bellman, made sure we knew about the bus to Disney. He showed us where to buy the bus tickets and how that made sense over walking to Disney. He then showed us where to catch the bus and how often it came by. Check-in was smooth and since we were very early they took care of our luggage […] and explained parking. Breakfast was right next door which made for a nice morning before catching the bus for Disney. The parking was right in back of the hotel which made it easy at departure time. Read moreGenuine Expedia guest review
The hotel is within walking distance from Disneyland it was actually a very nice hotel with the exception of the shower leaking a little bit but otherwise it was comfortable and clean! Great price even with the added daily parking fee. We would recommend it to everyoneGenuine Expedia guest review
"Proximity to Disneyland ok, hotel cleanless poor."
Hotel over rated, my family and I expected a 4.0 hotel and received 3.o max, Not a $200.00 hotelGenuine Expedia guest review
"Very Good Hotel"
Overall it was good stay. Great location. Great Breakfast for a reasonable price (it's not included in a price of a hotel room)Genuine Expedia guest review
The front desk employee's were the best and very helpful. The only problem I found was the shower. The water pressure was very very low. The wfi was greatGenuine Hotels.com guest review
My vacation was excellent at the red lion. I would stay there againGenuine Expedia guest review
Quiet rooms were good. Air conditioner was very noisy. We enjoyed the pool. Breakfast was pricey but lots to choose fromGenuine Expedia guest review
Room price is s good.Genuine Hotels.com guest review
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