All hotels in Rockville, Maryland, United States of America
1 room, 2 adults
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3 Research Ct, Rockville, MD, 20850, United States of America, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 165 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.0
  • Comfort
    4.1
  • Condition
    4.1
  • Neighborhood
    4.1
5.0 / 5Outstanding
"Like home away from home"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff and especially the night desk manager were super helpful. Everything was so clean and fresh
Genuine Expedia guest review
Other trip Jun 26, 2014
jean
US
4.0 / 5Excellent
"Good Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff very kind. We were able to have our dog. We were very well treated .
Genuine Expedia guest review
Other trip Jun 20, 2014
saggio
US
3.0 / 5Good
"Not so good experience"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
We had to follow up with the reception quite a lot. Internet was never working even after multiple attempts. We had to remind the reception several times for the Iron box which should have been given with the room. Finally it was given. Staff was nice and responsive which helped. I liked the shuttle service which was provided. Complimentary breakfast should have been provided not at so high additional cost.
Genuine Hotels.com guest review
6 night business trip Jun 8, 2014
Raj Patra
US
4.0 / 5Excellent
"Good Location Beds are a little hard"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Nice Hotel the beds were to hard and I think the linens could be up graded I liked the soothing lotions left for the guest
Genuine Expedia guest review
Other trip Jun 16, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
It was a lovely hotel and lovely rooms. My big complaint was the breakfast buffet. If I'd had known how much it was I would have booked the next price tier that included it, it would have saved money.
Genuine Hotels.com guest review
1 night trip Jun 6, 2014
Amy
US
3.0 / 5Good
"No to good"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
My experience was not too good because other guess from other room make a lot noise and the room don't have good air condition the thermostat was not working
Genuine Expedia guest review
Other trip Jun 2, 2014
guadalupe
US
4.0 / 5Excellent
"Customer service"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Every year I come to DC on Memorial Day. Seems I always get a deal for a flight and this hotel. A big reason I stay here is the excellent customer service and shuttle access to the Shady Grove Metro station. It's always accessible and the drivers are friendly and reliable. I don't rent a car. However, ask ahead if there is an event such as a wedding reception being held. Memorial Day weekend 2014 a reception was held and the music was very loud and non-stop and sleep was impossible. They finally knocked off at 1am. Not right!
Genuine Hotels.com guest review
4 night trip May 23, 2014
Doug
US
4.0 / 5Excellent
"Great room and hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We weren't able to stay in the hotel room but everything looked very clean and well maintained. The staff who helped us book a room were also very helpful.
Genuine Hotels.com guest review
3 night trip May 21, 2014
A Traveler
US
4.0 / 5Excellent
"good choice for a DC trip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I liked the hotel. Room was comfortable and nice. I would have preferred Queen size beds (rather than double), but it worked fine. Needs an indoor pool and all would be perfect!
Genuine Hotels.com guest review
1 night trip May 19, 2014
A Traveler
US
4.0 / 5Excellent
"For the price it was an excellent value."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good value for the price we paid through Expedia.
Genuine Expedia guest review
Other trip May 21, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was good except for really loud music up until midnight on sat night may 17 could not sleep!
Genuine Hotels.com guest review
2 night trip May 16, 2014
Lesher
US
3.0 / 5Good
"Not bad but not great either"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The room seemed recently renovated but no outlet by the bed, I switched the desk lamp for the nightstand lamp to get an outlet for my phone/alarm clock; other than that the room was nice.
Genuine Hotels.com guest review
2 night business trip May 13, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice accommodations. If you choose the breakfast included option, make sure you ask for the voucher when you check in. I had to ask, they may not volunteer it.
Genuine Hotels.com guest review
1 night business trip May 2, 2014
kurt
US
4.0 / 5Excellent
"Close to family"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was nice and very accommodating.
Genuine Hotels.com guest review
1 night trip May 3, 2014
Abel
US
4.0 / 5Excellent
"Restaurant Service Needs Uplfit"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Overall, the hotel was great! Great rooms, clean; expansive lobby area. The only issue was the restuarant. They posted wrong breakfast times in the elevator and misled people. Kids came in and there was no food yet we came in within the time-frame posted. Otherwise, great place!
Genuine Hotels.com guest review
2 night trip Apr 25, 2014
Gerald
US
5.0 / 5Outstanding
"Well located"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
A colleague and I both stayed at the Crowne Plaza one evening. It was a quick trip to the Washington area but the friendliness of the front counter staff made it very enjoyable. They recommended a GREAT restaurant for dinner and printed out directions to the restaurant and from the restaurant to the Strathmore Music Center.
Genuine Hotels.com guest review
1 night business trip May 1, 2014
Randi
US
2.0 / 5Fair
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was nice but a little isolated from restaurants. I have one complain. Booked 2 rooms for 2 nights and prepaid at hotels.com. One room for me and one room for my son and his wife. My son got billed for an extra 2 nights on his credit card. They told me it was a mistake and would take care of it. Let's see what happens.
Genuine Hotels.com guest review
2 night trip Apr 25, 2014
JCH
US
5.0 / 5Outstanding
"Front desk staff helpful"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
When I accidentally booked the wrong night, I was on hold almost an hour with Expedia to change the date. The girl at the front desk took pity on us, and she called her vendor line to straighten out the mess. I was still on hold, listening to bad recorded music, and messages telling me how important I am. The room ended up costing $14 more per night, despite your recorded message about no cancellation fees, no problems. We were tired of waiting, after a long day of travel.
Genuine Expedia guest review
Other trip Apr 14, 2014
Nancy
US
2.0 / 5Fair
"Crown Plaza review"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
No vent system in room bathroom, rooms too dark, bathroom dark. Wifi system very poor. Complimentary computer had ridiculous blocked access to perfectly legitimate websites. Hard to conduct business when the site you need is blocked. Complimentary breakfast was very good. Wait staff was good. In general staff was good. Building was hard to find at night. Needs a larger sign out front.
Genuine Expedia guest review
Other trip Apr 13, 2014
Dan
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
No refrigerator or microwave like u promised after your enquiries and feed back to me. Was disappointed upon reaching the room to find non of the things I asked about wasn't there
Genuine Hotels.com guest review
2 night business trip Mar 28, 2014
A Traveler
US
4.0 / 5Excellent
"Courteous staff"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Unfortunately, a bus of people arrived for supper and the serving and kitchen staff were totally caught unprepared. I waited one hour for a caesar salad. I did not get an explanation but fellow diners told me about the circumstances. The managing staff finally heard about the situation and came to help and I received an explanation and apology.
Genuine Hotels.com guest review
3 night business trip Mar 24, 2014
A Traveler
US
3.0 / 5Good
"Fince choice if you need to be in the area."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hotel was fine, not great and not bad. Just fine. Staff was very nice. Sort of a tired middle-aged property in the 'burbs.
Genuine Hotels.com guest review
1 night business trip Mar 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very convenient to 270 but still quiet in the room which was nice. Staff was very nice.
Genuine Hotels.com guest review
4 night business trip Mar 17, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This hotel was vey comfortable, and most importantly very clean. Great customer service. Friendly staff. The only thing was that I wasn't able to use wifi in my room. Not sure if it was because I have apple as oppose to PC. and the computer stations in the lobby, had only two computer that was old and not user friendly. Other than that it was a great experience.
Genuine Hotels.com guest review
1 night trip Mar 21, 2014
Sara
US
5.0 / 5Outstanding
"Comfortable and pet-friendly."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Comfortable hotel that welcomed my dogs, though a per pet fee was charged.
Genuine Hotels.com guest review
1 night family trip Mar 16, 2014
Halkid2
US
3.0 / 5Good
"Stay at Crowne Plaza"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The stay was okay. The biggest problem was teh air conditioner. I am a light sleeper every time it used to come on, the noise would wake me up!.
Genuine Hotels.com guest review
3 night business trip Mar 2, 2014
Kasukhela
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very good service indeed.
Genuine Hotels.com guest review
2 night trip Feb 28, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is very nice, the rooms are clean, all is good indeed. The only problem we had was the heater-- it was too noisy, so we had to turn it off for night. But all else was very good.
Genuine Hotels.com guest review
1 night business trip Feb 15, 2014
A Traveler
US
4.0 / 5Excellent
"NICE HOTEL"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was worth the money. I was visiting my son and this hotel was only 10 minutes away right off the hyway. The check in was easy and the room was more than adequate The only problem was the the cover on the bed had ribs. It made sleeping somewhat uncomfortable.
Genuine Hotels.com guest review
1 night family trip Feb 15, 2014
Bruce
US
5.0 / 5Outstanding
"Close to all we needed during our visit!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Convenient and met all our needs.
Genuine Hotels.com guest review
1 night trip Feb 4, 2014
Dennis
US
4.0 / 5Excellent
"Nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nice hotel but as I read in previous comments the heating system needs work. Maybe it was just my room...Other than that it is a nice room.
Genuine Expedia guest review
Other trip Jan 21, 2014
RJ
US
5.0 / 5Outstanding
"Crowne Plaza, Washington, DC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The only drawback was there was only an outdoor pool and whirlpool. The pool was out of service for the winter months. A hot spa is extremely refreshing after a hard business day. The dancing and yoga facilities were fantastic. The speed of the internet is only fair.
Genuine Hotels.com guest review
2 night business trip Nov 25, 2013
David Haven
US
4.0 / 5Excellent
"Nice hotel for the price"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The Crown Plaza DC was not the same caliber as some Crown Plaza's that I've been in, but it was a great price and the staff was very nice. The room was a good size, which was a plus since there were 3 of us staying in it. The bathroom was reasonably new and clean. The only downside was it was a bit dark and dreary, versus a new fresh hotel room. The courtyard area in the hotel was nice and well lit, with nice places for sitting. I wish they'd started serving liquor a bit earlier as we wanted a glass of wine before the wedding we were attending. The food selection was also quite limited, but didn't matter since we did not eat there.
Genuine Expedia guest review
Other trip Oct 28, 2013
A Traveler
US
2.0 / 5Fair
"Off the beaten if you're vacationing"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel itself is located in a Business complex area & hard to find. We requested months ago a room with a king size bed & asked for an early check in. We arrived approximately 11:30am & they said they did not have any King size available until later that day. The hotel was empty! We hardly saw any people anywhere.....the entire 5 days stay. Our room smelled like mold & musty. I informed the front desk & they said they would look at while we were out. We returned to the room late & still smelled awful. Asked again the next morning. They apologized & said they could move us or look at resolving the issue immediately. They gave the bathroom a thorough cleaning & replaced the shower curtain (which I believe was the issue). The smell was gone! The food service at the restaurant was lacking. Every meal we ate at the hotel restaurant (3 breakfast & 1 dinner) the staff always seemed to disappear. Which I found annoying when you wanted a refill of a beverage or your check.....
Genuine Expedia guest review
Other trip Oct 24, 2013
LH
US
5.0 / 5Outstanding
"In DC but not in bad center of city"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel looks just like the pictures. I felt overwhelmed by how it looked. I got comfortAble fast. Very nice looking the amenities were excellent. EXCEPT why ate they charging for coffee. Why Are they charging for apples. No snacks for free :(. I'd recommend this place overwhelmingly EVER before any hotel in the immediate city of DC. staff ok. We relied on shuttle for lots and it was helpful
Genuine Expedia guest review
Other trip Sep 12, 2013
Guy
US
4.0 / 5Excellent
"Good for Business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Great hotel surrounded by office parks, obviously meant for business travelers. Hotel is in perfect condition and staff is very helpful. No other food or other services within walking distance, but staff provided lots of options for food delivery and restaurant looks good. Room is well set up for working or leisure. A great choice for the business traveler.
Genuine Hotels.com guest review
1 night family trip Aug 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Very Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The room was beautiful & very clean. The staff was friendly & helpful, would stay here again. The only thing that I didn't care for was the AC unit in the room was noisy.
Genuine Expedia guest review
Other trip Aug 12, 2013
Kim
US
5.0 / 5Outstanding
"Wedding Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful, comfortable, room!
Genuine Hotels.com guest review
1 night trip Jul 27, 2013
A Traveler
US
5.0 / 5Outstanding
"very nice hotel!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I got this room at a very good rate. The service was great and the room was very nice. Nicer than I expected considering what I paid. I would definitely go again.
Genuine Hotels.com guest review
1 night trip Jul 12, 2013
Tina
US
4.0 / 5Excellent
"Comfortable stay at reasonable rate"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very good.
Genuine Hotels.com guest review
1 night business trip Jul 12, 2013
Cheung
US
5.0 / 5Outstanding
"Crown Plaza stay was perfect."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The decor, cleanliness and large sized room made for a wonderful stay. The bed was firm but comfortable and we enjoyed a great night sleep. We will definitely stay there again.
Genuine Hotels.com guest review
1 night trip Jul 7, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
No am coffee. No local shuttle to king farm ranch. Room was ok. Window in our room opened onto second floor wedding area, not an atrium, just open to the wedding area. . Different for sure. Our room was as far away from the front as you can get. Typical of discount hotel reservations.
Genuine Hotels.com guest review
1 night business trip Jun 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Good price, Clean room, Close to Metro"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We picked this hotel as a reasonably priced hotel for our trip to DC. It is located far enough away from DC that the price is reasonable, yet close enough to Metro. Parking at the hotel was free. The hotel is located in a business park and caters to business travelers and conventions, so it has to be good to get repeat business.
Genuine Expedia guest review
Other trip Jul 3, 2013
Zac
US
4.0 / 5Excellent
"Crown Plaze - Rockville MD."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was very friendly and accommodating. They only had a single king bed suite for the 3 in our party. They did mange to locate a roll-away the next day for no charge. Parking was a bit sparse.
Genuine Expedia guest review
Other trip Apr 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Good hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent experience. So many times I've had bad "free breakfasts" eaten in styrofoam cups and plates, that it is nice to sit down, be waited on, and get served with real silverware and porcelain, especially when a filling elegantly presented bowl of oatmeal is just $3.99. I'll take that any day to standing over one of those flip-around waffle makers or those nasty scrambled egg paddies.
Genuine Expedia guest review
Other trip Mar 18, 2013
A Traveler
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
A good clean hotel. My room was comfortable and quiet, and the staff was pleasant.
Genuine Expedia guest review
Other trip Mar 14, 2013
Laurens
US
4.0 / 5Excellent
"Very nice hotel, easy to find"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Wonderful check in experience. Wonderfully nice and bubbly staff. Very nice and clean hotel room. Two slight negatives, first one is we were given a handicap accessible room, neither of us are handicapped. The room was nice on all accounts except the shower. Neither one of us could keep water in the shower so it went down the drain. Had a river on the floor of the bathroom. Used all the towels to try to dry the floor so we wouldn't slip as we got ready. Next time I will request a different room. Besides the shower, the room was very comfy. Second negative is the computer in the business center was real slow. I wanted to print my boarding pass, the computer took 15 minutes to bring it up. Then after waiting that long, the ink in the only printer was out. Kind of a waste of time.
Genuine Expedia guest review
Other trip Mar 4, 2013
Auntie J
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was excellent at every level - very satisfied.
Genuine Hotels.com guest review
1 night trip Jan 26, 2013
Michael
US
4.0 / 5Excellent
"Very nice hotel for business or family use"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was nicely maintained. Rooms were comfortable. Breakfast was typical of most hotels. Staff was very helpful and extremely professional.
Genuine Expedia guest review
Other trip Dec 28, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stay was very nice. The shuttle was a big plus. The hotel is located very close to nice restaurants and shopping and the shuttle was used by our group quite a bit. Hotel staff was great. All personnel were friendly and knowledgeable.We would definitely stay there again.
Genuine Hotels.com guest review
2 night trip Dec 6, 2012
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews