"Not worth the price"
Not a very pleasant check-in experience. The lobby wasn't clean and when we visited the gift shop, the staff was very rude. The room was just OK...a bit outdated and the A/C didn't work well. Definately not worth the price paid. What you are paying for is the view. It's located in a beautiful setting.Genuine Expedia guest review
We stayed at The Cliffs the night before to visit Cal Poly the following day and would definitely go back to this hotel, however, would book an ocean view next time! Love the location, cleanliness, and modern room decor. I immediately recommended to a friend of mine who was planning a trip to PB. Also my teenage boys took the time to Tweet "niccccc […] eee!" Read moreGenuine Hotels.com guest review
"Will come again!"
Was beautiful, the view, the room, the staff, the pool, the beach access, the food and restaurant and staff there it was all really nice. We will definitely come again! We traveled from Central OR so to say wed come again is kind of big! We really dug the valet and the women who cleaned the room, we didnt even expect either of those things and to come […] back to our room with not only the beds made nice and neat but the kids stuffed animals decorating the pillows neatly stacked was unexpected. Coffee was replaced, towels were replaced. Extremely great quality of service. Read moreGenuine Hotels.com guest review
"Room 225-not so peaceful"
The staff was friendly and I had an AMAZING massage by Anna. Unfortunately, the hotel room was loud, (little kids ages 3 and 5 running in the halls between rooms at 10:30pm, two nights in a row!!!!!! ) there was an annoying fan outside our window that kept going on and off all night, and the bathrooms were the size of a postage stamp. Our bathroom […] fan did not work, so it was fogged up and stinky when my husband did his business. The pool was warm and the hot tub bubbly. The workout room is right next to the spa, so that made for a not so relaxing environment during the massage. Luckily Anna had to ask a few people to please keep their voices down and to put off the nearby construction of the sauna until I was done with the massage. I did appreciate the path to the beach since the Pismo Pier was way too crowded for fun. Read moreGenuine Expedia guest review
Our stay was just ok for a place that was rated at 4 stars. The most disappointing thing was that the hotel says it allows pets and didn't state on the site that there is a $55 dollar charge for a pet fee. Because we had a pet they put us on the first floor in a room that was freezing cold with tile floor. The heater was broken so the room couldnt get […] warm. The location of the hotel was very nice but over all it wasn't worth $300 a night. Read moreGenuine Hotels.com guest review
"I will be back"
The resort was beautiful. This time I was staying for work,but I will be back with my husband and English Bulldog. I finally found a beautiful hotel that will accept my dog.Genuine Hotels.com guest review
"Very nice hotel right at the beach."
I have stayed here several times for conferences related to work but this is the first time my wife and I came here just to relax. We had a very pleasant stay and a very nice dinner at Marisol.Genuine Expedia guest review
"Pismo beach hotel"
The hotel was nice enough, however very noisy. The motor for air conditioner or heater would run for 8 minutes about every 20 minutes or so. Possibly that side of the hotel is where they put guests only staying one night, the person in the room next to us had the same complaint when checking out , room 225 and theres was room 223. The beach was not […] clean, so possibly you get a good rate because of this although $180 a night is expensive but maybe not for being near the ocean Read moreGenuine Hotels.com guest review
Very nice hotel with great view of the water. Nice pool for the kids. I didn't try the restaurant but it looked nice.Genuine Expedia guest review
"Great getaway for my College daughter and I.."
Check in was so friendly. Valet explained all of the transportation options that hotel had to offer. Rooms were big, clean, gorgeous views, comfortable. Hotel is right on the cliffs with amazing access to beaches, tidal pools ~ a true getaway!Genuine Expedia guest review
"Great vacation destination"
What a lovely room .the front desk staff welcomed me like an old friend. They pay attention to detail .Genuine Expedia guest review
Beautiful spot for a hotel. Great restaurant, good happy hour food and drinks. We will definitely be returning.Genuine Expedia guest review
"Late Check in"
Hotel is very nice but be warned that check in is at 3. We arrived at 1:30 and didn't get our room until 3:30, for a 4pm wedding. Not happy about that.Genuine Hotels.com guest review
We chose this hotel mostly based on it's "pet friendly" status and location. With beach access right from our back door and an extremely friendly and accomodating staff, we were extremely pleased. We paid an extra pet cleaning fee, and were SLIGHTLY disappointed in room floor cleanliness. This resort appears to be a bit older than some, however well […] maintained. We would return in a heartbeat and would definitely recommend it to other travelers. Read moreGenuine Hotels.com guest review
I was staying at The Cliffs on business. It was my first time in PIsmo Beach. The staff was amazing and friendly. The room clean well furnished.The restaurant was good. My only issue was that there is no room service during the weekdays and the ac/heater didn't work. I finally turned the fan off. I'm not sure if the hotel kept the temperature at 71 […] degrees for energy efficiency, but was a little cool for me at night. Other than that a great place to stay and I will definitely be back and recommend this hotel to any one. Read moreGenuine Hotels.com guest review
"Our new favorite getaway"
Clean, comfortable, great location, fun bar!!!! Helpful employees, beautiful room, yummy nachos in the bar!!!Genuine Expedia guest review
"Perfect getaway for a couple or family"
The Cliffs was a very enjoyable place to stay! It was right on the beach and had a very nice atmosphere! There was complimentary coffee every morning as well as a coffee maker in the room. The staff was exceptionally friendly and helpful! Would stay again in a heart beat!Genuine Expedia guest review
"Bad Experience at The Cliffs"
Valet lost our car key (later found), toilet smaller than apt size, no liner under the shower curtain (water ended up flooding the floor), coffee maker was defective and melted coffee tray. We wanted to have brunch on Sun at the hotel, but we were never informed that we needed a reservation. When we went to speak to the front desk, the clerk said oh […] you only need reservations for Sunday bunch. Hello, we stayed Saturday night the next day was Sunday. Staff did not seem to care that we were not happy. When you pay upwards of $400 a night for a room you would expect better service. Maybe when you are booked solid you don't care about the people that stay with you. Next time we'll stay at a Best Western and pay maybe half the cost and get better treatment. We will never stay at The Cliffs again and we will never recommend the hotel to anyone. On the contrary I would discourage anyone from staying at the place. Read moreGenuine Expedia guest review
"Great access to the beach"
Overall great stay. Just had to ask twice for a couple extra towels and also had to ask twice about getting an extra mattress/pad for my son to sleep on the floor. Other than that, loved the easy beach access and we had a clean, comfortable room to stay in. We would stay there again.Genuine Hotels.com guest review
"Nice, but a little loud."
The hotel felt a little dated, but nice. The only real problem was noise. We were on the 3rd floor, just above the lobby. People checking in or just congregating in the lobby were very loud in our room. In the evening, the bar and pool area were super loud as well. I would request a room further from the lobby. The staff was super nice though and responded […] to our request to change rooms Read moreGenuine Expedia guest review
We stayed in a "dog friendly" room and there was ghastly tile instead of carpet plus they charge you a $55 pet fee which is a little ridiculous despite the dog bowl and treats. I could do without those! The hotel location is great, but it is definitely dated. Our bed was very uncomfortable and the bathroom was pretty basic. Not impressed and wouldn't […] go back even though the staff were very friendly. Read moreGenuine Expedia guest review
"Convenient to the freeway"
There was a lot of attention to detail in the lobby and room. Nice furniture, comfortable bed, couch, and chair. Good view of the pool and ocean. Bathroom was small and looked less attended to, did not fit the same standards as the rest of the hotel. Hotel personnel were all very helpful.Genuine Expedia guest review
"Great location, great hotel"
The timing, getting away from a hectic work schedule was combined with Valentine's Day, our anniversary and a 3 day weekend that was surrounded by incredible weather and sunsets. We got lucky with someone's late cancellation that enabled us to enjoy another night. We started with a couples massage right after check-in and that truly set the stage for […] a completely relaxing time. The hotel was entirely clean (inside and out), the staff were all friendly and it seemed like they were genuinely happy working there which makes a difference, breakfast at the restaurant outside on the patio was great with spectacular views. We kept saying like we felt we were in Hawaii. We are looking forward to our next stay at The Cliffs. Read moreGenuine Hotels.com guest review
"proximity to ocean"
Very friendly, helpful staff. Very good restaurant. Great ocean location.Genuine Hotels.com guest review
Great place to stay for ocean views and clean, updated rooms.Genuine Expedia guest review
"Great Staff, below average facility"
for the price that was charged for this hotel, the facility lacked many of the amenities that a simple Marriott would offer. Would not return. The staff running the hotel, however, was very pleasant.Genuine Hotels.com guest review
"A romantic couples hotel."
This is a very nice hotel. It is right on the beach. It is a great get away from LA or Orange county. The staff is very nice and will help you find anything is the area. Just a very nice place to stay.Genuine Expedia guest review
unfortunately, the room i got through hotels.com was next to the lobby and the doors are very thin. Dogs are welcome, but they tend to bark with excitement. yipeeGenuine Hotels.com guest review
"Lives up to its name"
Very nice hotel with a great pool area and gorgeous rocky beach. Must take the stairs down to the beach to really appreciate the "Cliffs"!Genuine Expedia guest review
Lately when we book with Expedia, we get a set aside "expedia room". This one was near the loading dock.Genuine Expedia guest review
"Quiet luxurious getaway"
My husband and I stayed at the Cliffs on Christmas Day and it was just great. The room was quiet, clean, pleasing to the eye and above all, QUIET. The walls weren't paper thin like many other Central California coast hotels. This hotel is THE hotel I will be staying at when visting family from now on. Thank you "The Cliffs" hotel for making our holidays […] even more enjoyable. Read moreGenuine Expedia guest review
Wonderful experience, EXCEPT for the guests in the room next door that smoked on and off all night. Our suites had a common door so it was extremely disturbing. I reported it to the front desk and nothing was done.Genuine Expedia guest review
The hotel was beautiful and the view was amazing. The staff was very professional and made a romantic weekend very special.Genuine Expedia guest review
Wonderful staff,always offering to help. Fantastic view of the ocean. Our room over looked the pool and spa area well kept and clean at all times.Genuine Expedia guest review
I have stayed at this hotel several times in the past and had a great experience. This trip however, was not the same. Our room was located over a noisy parking lot. We also requested a King bed and they were not able to accomodate. In the future, I will book directly through the hotel so that I can ensure a better room.Genuine Hotels.com guest review
"A little old, but nice"
The hotel was nice but pretty noisey by the pool at night. There was a wedding going on, so that didn't help matters. Overall it was a good place to stay. Great location and the staff was pleasant.Genuine Expedia guest review
"Great Place To Stay"
Awesome views. Great rooma & rates?Genuine Hotels.com guest review
Beautiful view,very nice room. Also enjoyed the adjacent Marisol restaurant and patio bar. Great stay, very accomodating staff.Genuine Hotels.com guest review
The service was terrific however the upkeep on the bathroom was not up to par. The silver was gone on the top of mirror, mold/ discolored calking aronin tub, toilet, sink. Also, bathroom was unusually small. You could not be in bathroom and open door without cramming into corner. Also towels were old and rough. Based on bathroom, I would not stay again […] but would stay at a similar price/star rated hotel near by. Read moreGenuine Hotels.com guest review
"Great View & Wonderful Stay"
We enjoyed almost everything about this stay. Our only complaint is that there was no room service for M-F until 4pm. Isn't breakfast in bed a total right that everyone should have in a hotel??? That was strange. But the food was GREAT quality. We just had to order it and go get it across the way.Genuine Hotels.com guest review
"Very nice place."
The room was very nice rate it a 9.5. We would stay here again.Genuine Hotels.com guest review
This is a beautiful hotel located on the beach. I would only stay in a room with a view of the ocean because why go to the beach if you can't see it. Each room has a nice little balcony.Genuine Hotels.com guest review
"Family and Dog friendly. Great for couples too!"
We always stay here if possible. The staff is great, the rooms are so comfortable. The massages are first rate (which isn't always the case at a hotel) The on-site restaurant is very good, which a large and diversified menu. 5 stars.Genuine Expedia guest review
Nice hotel, beautiful view.Genuine Hotels.com guest review
"a great place to stay even...."
I changed my reservation at the last minute because my boyfriend and I decided to bring my dog. It was the last "dog friendly" room available so I assume it is the worst dog room, however it wasnt bad at all. This hotel loves dogs, as does the whole town! My boyfriend and I kept remarking that we had some of the best service ever. The hotel and wait […] staff were incredibly nice and genuine and our every request was met. This is the first time I have decided to bring my dog and we ended up eating most of our meals at the hotel on the patio overlooking the ocean. For you dog lovers it is a must! I do travel quite a bit in the US and abroad and I would rate this hotel a solid 4. Read moreGenuine Hotels.com guest review
Hotel is awesome, location is awesome,service is awesome & we will deifinetly stay their againGenuine Hotels.com guest review
"This place is nice... Though not worth the price."
Rooms are fine, clean and modern. Nothing spectacular though. For the price I expected much more. But it was fine.Genuine Hotels.com guest review
My husband and I have stayed at The Cliffs once before and have enjoyed both stays very much. This location sits atop a cliff and if you request an 'ocean view' or 'semi ocean view'... the view is lovely. The rooms are decorated beautifully, beds firm and very comfortable. Wished we could have stayed longer! Great location if you are checking out the […] local winery's up and down the coast. Read moreGenuine Hotels.com guest review
"Great spot on Seal Beach!"
Loved everything about the hotel. Didn't like that you could hear everything going on outside of our room. We were also positioned in a corner room by the exit door to the pool. Next time we will definitely ask more a better room location.Genuine Expedia guest review
"Great Oceanfront Location"
Very nice hotel with even better location to the beach. Great restaurant on site and beautiful views. Excellent escape for a romantic time.Genuine Expedia guest review
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