I was staying at The Cliffs on business. It was my first time in PIsmo Beach. The staff was amazing and friendly. The room clean well furnished.The restaurant was good. My only issue was that there is no room service during the weekdays and the ac/heater didn't work. I finally turned the fan off. I'm not sure if the hotel kept the temperature at 71 […] degrees for energy efficiency, but was a little cool for me at night. Other than that a great place to stay and I will definitely be back and recommend this hotel to any one. Read moreGenuine Hotels.com guest review
"Our new favorite getaway"
Clean, comfortable, great location, fun bar!!!! Helpful employees, beautiful room, yummy nachos in the bar!!!Genuine Expedia guest review
"Perfect getaway for a couple or family"
The Cliffs was a very enjoyable place to stay! It was right on the beach and had a very nice atmosphere! There was complimentary coffee every morning as well as a coffee maker in the room. The staff was exceptionally friendly and helpful! Would stay again in a heart beat!Genuine Expedia guest review
"Bad Experience at The Cliffs"
Valet lost our car key (later found), toilet smaller than apt size, no liner under the shower curtain (water ended up flooding the floor), coffee maker was defective and melted coffee tray. We wanted to have brunch on Sun at the hotel, but we were never informed that we needed a reservation. When we went to speak to the front desk, the clerk said oh […] you only need reservations for Sunday bunch. Hello, we stayed Saturday night the next day was Sunday. Staff did not seem to care that we were not happy. When you pay upwards of $400 a night for a room you would expect better service. Maybe when you are booked solid you don't care about the people that stay with you. Next time we'll stay at a Best Western and pay maybe half the cost and get better treatment. We will never stay at The Cliffs again and we will never recommend the hotel to anyone. On the contrary I would discourage anyone from staying at the place. Read moreGenuine Expedia guest review
"Great access to the beach"
Overall great stay. Just had to ask twice for a couple extra towels and also had to ask twice about getting an extra mattress/pad for my son to sleep on the floor. Other than that, loved the easy beach access and we had a clean, comfortable room to stay in. We would stay there again.Genuine Hotels.com guest review
"Nice, but a little loud."
The hotel felt a little dated, but nice. The only real problem was noise. We were on the 3rd floor, just above the lobby. People checking in or just congregating in the lobby were very loud in our room. In the evening, the bar and pool area were super loud as well. I would request a room further from the lobby. The staff was super nice though and responded […] to our request to change rooms Read moreGenuine Expedia guest review
We stayed in a "dog friendly" room and there was ghastly tile instead of carpet plus they charge you a $55 pet fee which is a little ridiculous despite the dog bowl and treats. I could do without those! The hotel location is great, but it is definitely dated. Our bed was very uncomfortable and the bathroom was pretty basic. Not impressed and wouldn't […] go back even though the staff were very friendly. Read moreGenuine Expedia guest review
"Convenient to the freeway"
There was a lot of attention to detail in the lobby and room. Nice furniture, comfortable bed, couch, and chair. Good view of the pool and ocean. Bathroom was small and looked less attended to, did not fit the same standards as the rest of the hotel. Hotel personnel were all very helpful.Genuine Expedia guest review
"Great location, great hotel"
The timing, getting away from a hectic work schedule was combined with Valentine's Day, our anniversary and a 3 day weekend that was surrounded by incredible weather and sunsets. We got lucky with someone's late cancellation that enabled us to enjoy another night. We started with a couples massage right after check-in and that truly set the stage for […] a completely relaxing time. The hotel was entirely clean (inside and out), the staff were all friendly and it seemed like they were genuinely happy working there which makes a difference, breakfast at the restaurant outside on the patio was great with spectacular views. We kept saying like we felt we were in Hawaii. We are looking forward to our next stay at The Cliffs. Read moreGenuine Hotels.com guest review
"proximity to ocean"
Very friendly, helpful staff. Very good restaurant. Great ocean location.Genuine Hotels.com guest review
Great place to stay for ocean views and clean, updated rooms.Genuine Expedia guest review
"Great Staff, below average facility"
for the price that was charged for this hotel, the facility lacked many of the amenities that a simple Marriott would offer. Would not return. The staff running the hotel, however, was very pleasant.Genuine Hotels.com guest review
"A romantic couples hotel."
This is a very nice hotel. It is right on the beach. It is a great get away from LA or Orange county. The staff is very nice and will help you find anything is the area. Just a very nice place to stay.Genuine Expedia guest review
unfortunately, the room i got through hotels.com was next to the lobby and the doors are very thin. Dogs are welcome, but they tend to bark with excitement. yipeeGenuine Hotels.com guest review
"Lives up to its name"
Very nice hotel with a great pool area and gorgeous rocky beach. Must take the stairs down to the beach to really appreciate the "Cliffs"!Genuine Expedia guest review
Lately when we book with Expedia, we get a set aside "expedia room". This one was near the loading dock.Genuine Expedia guest review
"Quiet luxurious getaway"
My husband and I stayed at the Cliffs on Christmas Day and it was just great. The room was quiet, clean, pleasing to the eye and above all, QUIET. The walls weren't paper thin like many other Central California coast hotels. This hotel is THE hotel I will be staying at when visting family from now on. Thank you "The Cliffs" hotel for making our holidays […] even more enjoyable. Read moreGenuine Expedia guest review
Wonderful experience, EXCEPT for the guests in the room next door that smoked on and off all night. Our suites had a common door so it was extremely disturbing. I reported it to the front desk and nothing was done.Genuine Expedia guest review
The hotel was beautiful and the view was amazing. The staff was very professional and made a romantic weekend very special.Genuine Expedia guest review
Wonderful staff,always offering to help. Fantastic view of the ocean. Our room over looked the pool and spa area well kept and clean at all times.Genuine Expedia guest review
I have stayed at this hotel several times in the past and had a great experience. This trip however, was not the same. Our room was located over a noisy parking lot. We also requested a King bed and they were not able to accomodate. In the future, I will book directly through the hotel so that I can ensure a better room.Genuine Hotels.com guest review
"A little old, but nice"
The hotel was nice but pretty noisey by the pool at night. There was a wedding going on, so that didn't help matters. Overall it was a good place to stay. Great location and the staff was pleasant.Genuine Expedia guest review
"Great Place To Stay"
Awesome views. Great rooma & rates?Genuine Hotels.com guest review
Beautiful view,very nice room. Also enjoyed the adjacent Marisol restaurant and patio bar. Great stay, very accomodating staff.Genuine Hotels.com guest review
The service was terrific however the upkeep on the bathroom was not up to par. The silver was gone on the top of mirror, mold/ discolored calking aronin tub, toilet, sink. Also, bathroom was unusually small. You could not be in bathroom and open door without cramming into corner. Also towels were old and rough. Based on bathroom, I would not stay again […] but would stay at a similar price/star rated hotel near by. Read moreGenuine Hotels.com guest review
"Great View & Wonderful Stay"
We enjoyed almost everything about this stay. Our only complaint is that there was no room service for M-F until 4pm. Isn't breakfast in bed a total right that everyone should have in a hotel??? That was strange. But the food was GREAT quality. We just had to order it and go get it across the way.Genuine Hotels.com guest review
"Very nice place."
The room was very nice rate it a 9.5. We would stay here again.Genuine Hotels.com guest review
This is a beautiful hotel located on the beach. I would only stay in a room with a view of the ocean because why go to the beach if you can't see it. Each room has a nice little balcony.Genuine Hotels.com guest review
"Family and Dog friendly. Great for couples too!"
We always stay here if possible. The staff is great, the rooms are so comfortable. The massages are first rate (which isn't always the case at a hotel) The on-site restaurant is very good, which a large and diversified menu. 5 stars.Genuine Expedia guest review
Nice hotel, beautiful view.Genuine Hotels.com guest review
"a great place to stay even...."
I changed my reservation at the last minute because my boyfriend and I decided to bring my dog. It was the last "dog friendly" room available so I assume it is the worst dog room, however it wasnt bad at all. This hotel loves dogs, as does the whole town! My boyfriend and I kept remarking that we had some of the best service ever. The hotel and wait […] staff were incredibly nice and genuine and our every request was met. This is the first time I have decided to bring my dog and we ended up eating most of our meals at the hotel on the patio overlooking the ocean. For you dog lovers it is a must! I do travel quite a bit in the US and abroad and I would rate this hotel a solid 4. Read moreGenuine Hotels.com guest review
Hotel is awesome, location is awesome,service is awesome & we will deifinetly stay their againGenuine Hotels.com guest review
"This place is nice... Though not worth the price."
Rooms are fine, clean and modern. Nothing spectacular though. For the price I expected much more. But it was fine.Genuine Hotels.com guest review
My husband and I have stayed at The Cliffs once before and have enjoyed both stays very much. This location sits atop a cliff and if you request an 'ocean view' or 'semi ocean view'... the view is lovely. The rooms are decorated beautifully, beds firm and very comfortable. Wished we could have stayed longer! Great location if you are checking out the […] local winery's up and down the coast. Read moreGenuine Hotels.com guest review
"Great spot on Seal Beach!"
Loved everything about the hotel. Didn't like that you could hear everything going on outside of our room. We were also positioned in a corner room by the exit door to the pool. Next time we will definitely ask more a better room location.Genuine Expedia guest review
"Great Oceanfront Location"
Very nice hotel with even better location to the beach. Great restaurant on site and beautiful views. Excellent escape for a romantic time.Genuine Expedia guest review
The first night we were put up in a room that had some sort of noise (probably an air conditioner outside) that kept kicking in every 15 minutes and we didn't get a good night's sleep. We called the lobby around 1 AM and no one came over to investigate. We called again in the morning and they "upgraded" and moved us to a pool / ocean view room. This […] room was quieter and we had a better night here. The noise from the first night is why we are rating the comfort at a 3, otherwise, no complaints. Read moreGenuine Expedia guest review
Great location. Bed was super comfortable.Genuine Hotels.com guest review
"Nice oasis away from it all"
Couldn't be a more beautiful spot and nicer staff and service. The only hotel on my trip where the staff was not there with an outstretched hand. The views were beautiful and there was a laid back but upscale quality about the property. Loved it and would highly recommend. There restaurant was nice as well. We ate there for dinner and breakfast. Very […] nice service and excellent breakfast buffet, much better than most. Healthy, not all pre-made eggs and such. Read moreGenuine Expedia guest review
"Beautiful ocean view"
I loved the Cliffs and will definitely return. We brought our dog and stayed in one of the first floor rooms with a tile floor and floor to ceiling windows that exited out to a patio and path to the beach. Hotel staff were very friendly and helpful. The pool is a bit small, but you can always go down to the beach if you want something more peaceful. […] The onsite restaurant, Marisol, has excellent food and service was good. We loved sitting on the deck at happy hour for live music and the most beautiful sunset. Oh - and this hotel has a dry sauna and a quiet room just off the fitness room. Very cool. Read moreGenuine Hotels.com guest review
"Love the walk along the cliffs by the ocean"
Very nice resort. Friendly professional staff and great breakfast buffet.Genuine Hotels.com guest review
Ver pleasant surprise while traveling the PCH. Beautiful place to see sunset. Very pleased with hotelGenuine Hotels.com guest review
Lovely resort. Noisy after 10:00 p.m. People yelling from the pool area, and bar area nearby. Picture on the website misrepresents the rooms. It appears as if it has been totally remodeled, but our room looked nothing like the picture. Very basic more of a "motel" look than a luxurious resort, as represented. We will not be staying again...dogs barking […] at 6:30 a.m. outside, echoed from the pool area. Read moreGenuine Hotels.com guest review
"Spectacular location and comfortable stylish rooms"
Beautiful rooms, amazing views and so relaxing! We sat on the restaurant patio watching the sun go down with hundreds of brown pelicans diving for fish and humpback whales popping up out of the water. Absolutely unforgettable!Genuine Expedia guest review
"We will return!"
Beautiful spot, away from the touristy beach area. Nice large lawn for playing with children. Gorgeous room.Genuine Expedia guest review
"Lots of Dogs"
Staff was friendly, only thing annoying is that I asked about a towel for the beach which it states on Expedia site that is included with the $15 fee added to your nightly fee. I had to buy a hotel towel to use at the beach, they said we could not use the pool towels. The additional fee per night is a rip off. Other than that the room was clean, nice […] size-2 queens slept a family of 4 for a night. We don't have a dog, but there were plenty there. If you are allergic I would suggest another hotel-it's sister hotel the Sea Venture on the beach is kind of cute. Read moreGenuine Expedia guest review
"not worth the cost"
In my opinion the hotel was overrated. I had no particular problem with it, but for the price I expected a little out of the amenities, especially given the location which is a ways off of the usable beach area. The pictures made the pool appear bigger and nicer than it actually is.Genuine Hotels.com guest review
"Wonderful place to stay!"
Everything was wonderful except for the slamming doors in the early morning starting at 7am. By 10am, all was quiet again. Turns out our room was next door to the room service activities. But everything else in the hotel, including the special low cost from hotels.com, more then made up for those few noisy hours. We loved our fireplace in the room, […] great bed, amazing views and sounds of the ocean, plus a walkway along the cliff with a choice of three restaurants. Read moreGenuine Hotels.com guest review
"Great ocean views"
Loved the room. Had a great time. Would love to go again.Genuine Expedia guest review
Prime view of ocean from hotel! Beautiful pool and spa and excellent service ! Also the restaurant was fantastic! Great stay!Genuine Hotels.com guest review
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