"HAD A NICE VIEW FROM OUR ROOM"
VERY NICEGenuine Hotels.com guest review
"Nice, clean, updated rooms."
Nice, clean, updated rooms. Wish pool was nicer. It was kind of small and didn't have a jacuzzi.Genuine Hotels.com guest review
"Does not meet expectations"
No problems. However, property is a bit "tired" and needs a makeover, carpeting, etc. Grout around tub had a nice crop of mildew. Disappointing for a Wyndham.Genuine Hotels.com guest review
"Very nice Facility and Amenities"
Upon checking in the staff was excellent. As it turned out our room air conditioning did not work, but after staff attempted to repair it, they offered us another room that had working air. The staff was helpful and friendly.Genuine Expedia guest review
"Not The Best Wyndham I've Visited"
The hotel was ok-wasn't the best Wyndham I've stayed at. The toilet was very low and was loose & wobbly.Genuine Hotels.com guest review
This hotel is not well maintained. The room was not well cleaned. The pool area was dirty. The hot tub described and shown on the website no longer exists. Overall, a big disappointment.Genuine Hotels.com guest review
Room was very nice, bed was confortable. Would definitely go back when in the area.Genuine Expedia guest review
"Convenient and economical"
Overall stay was great. Room was comfortable and good enough for my friends and I. The only recommendation that I would suggest is providing a much comfortable seat in the rooms. There was a small chair, which was not that comfortable for watching tv. Overall though, the beds were comfortable and the bar made some really good drinks.Genuine Hotels.com guest review
The shower was falling apart. I had to screw on the face plate and the cover for the showerhead kept falling down. I also expected at least a small coffee pot not a single serve type with only 2 pods. There was also only one wash cloth in a room reserved for two adults. Getting a cup of coffee in the lobby in the morning was even worse. Only one machine […] worked and there were multiple people waiting. It took a few minutes for each cup. Far too long when you have 5 or 6 people waiting. The staff was indifferent to questions, like it was a bother. Read moreGenuine Hotels.com guest review
Air Conditioner was noisy when it ran.Genuine Hotels.com guest review
Although I booked my room with two beds in February, when we checked in in May, we were told they were overbooked and they could only give us a king bed and a rollaway. Meagan at the front desk was very apologetic and gave us coupons for breakfast and changed our room for the next night. So although I was not happy, Meagan made it right and I appreciated […] how apologetic she was and sincere in trying to make it right. Read moreGenuine Hotels.com guest review
The hotel was nice and the staff was very helpful. I would suggest if you are going to stay to have a car. There is nothing close to do. The food was all good but a bit expensive. Didn't get to use the pool but it looked nice. Was dissapointed that there was no hot tub or sauna that I could see. They did provide a frige in room when asked. Overall stay […] was nice. Read moreGenuine Hotels.com guest review
the Hotel is very nice but we had very strange experiences. First they gave me a room that someone else was in-that was very uncomfortable but they did provide free breakfast tickets to compensate. At 11:30pm, we were awaken by water dripping sounds, when I turned on the light, I found that water was running out of the ceiling (like a faucet) where […] the fire sprinkler was, called front desk and they sent up maintenance but he just said that the room above us ran too much water and it would stop, it took awhile but it did finally stop. Never had these experiences before, so I am rating the cleanliness of the room as 1 and the maintenance as 2, as the carpet was wet when we arrived, so this issue has happened before. Read moreGenuine Hotels.com guest review
"TUCC WOMENS CONFERENCE"
Hotel was understaffed,waiter in the lounge completing food orders was very frustrated and became agitated with the guests.Waiter at the dinner banquet displayed the same emotion but other waiters were very nice but service was slow.Genuine Hotels.com guest review
The room was clean. We had early check-in which helped us meet up with friends. We did not eat in the hotel restaurant at all so cannot comment on the food, except in our meeting room.The beds were very comfortable.Genuine Hotels.com guest review
Manager gave us free breakfast passes, so we could join a reunion group. Also upgraded our room on the second day. The only problem was that the beds have very hot comforters and no other blankets that fit a king bed. I guess you could turn the AC down to 55, which seems like a waste.Genuine Expedia guest review
"Incredible staff: so helpful"
I arrived at the hotel quite ill. Check-in was flawless and handled while I reclined on a couch in the lobby. Someone brought a wheelchair, got me settled in my room, moved my car, got my luggage, and made sure I was safe. All with nothing from me except some retching sounds as I continued my violent illness on the way to my room! Everyone went out […] of their way to find out what I needed: did I want to be left alone? Did I need medical attention? Folks cleaned up after me, and generally made me feel safe. They dry cleaned my coat, sent me special room-service meals (poached egg and dry toast). I am sure it is a great hotel for everyone, but it was particularly wonderful to me, a puny client who just needed to be left alone to recover. Read moreGenuine Expedia guest review
I just have one negative and it's a small one. I found the lighting in my room to be a bit dull for my taste. I would suggest the use of brighter bulbs. Other than that my stay was fine.Genuine Hotels.com guest review
I enjoyed my stay very much. Just some minor issues though - I wish the desk person would have told me where the exercise room was located. A more obvious sign would have been nice. Also the AC unit in the window made a nasty water sound every now and then. Overall though I was happy with the stay, Internet access was fast, TV selection was not grand […] but sufficient and the bathroom was very clean with good hot water in the morning. Read moreGenuine Expedia guest review
very clean, very nice hotel, beautifully decoratedGenuine Hotels.com guest review
"Small, dark rooms w/ bad gym"
Rooms are small and dark -- and rooms with two beds have double, not queen, beds. In the locker room, the dispensers aren't stocked and garbage bins don't even have bags in them. Both elliptical machines were broken. The whirlpool tub has been filled with concrete. The breakfast was frightfully expensive -- $15 for a simple continental breakfast.Genuine Expedia guest review
"Close to work site"
I enjoyed my stay at the hotel. The staff was friendly and helpful. The location was ideal for my business stay. They have a reliable shuttle service to nearby places and there were plenty of good restaurants within shuttle distance. The only negative was the hotel restaurant, which advertises itself has a Creole/Cajun place and it could not even manage […] a satisfactory roux for its gumbo, the only dish I tried. Read moreGenuine Hotels.com guest review
"OK for Business"
average hotel for the price. Room are average, clean but nothing exceptional.Genuine Expedia guest review
Hotel was very nice, everything was as promised. Wi-fi had to be loaded and was not easy to do. Instructions were provided but I was still unable to get it to load. First morning housekeeping took my face towels and the extra blanket, and did not leave any so I had to call for more. The replacement blanket they brought looked like it was the last one […] in the hotel at all. Rooms were clean, no issues. I stayed on an odd number floor and there WAS an ice machine. No refrigerator or microwave in the room. There is a microwave down by the front desk however. The pool can only be accessed from one of the three elevators, which would have been fine if I could ever get the elevator to my floor without having to go to from the first floor. I tried for 10 minutes then finally gave up. Studio Grill Movie is only 5 minutes away as are many restaurants and some shopping. Read moreGenuine Hotels.com guest review
Staff was nice and let us do an early check in. We were in town to see family so we just used the room to sleep.Genuine Expedia guest review
"Simming w the kids"
The pool area temperature was very cool. My Daughter had to wear a jacket in the pool area. Our intent was to go swimming, but due to how cool it was around the pool area, we didnt. I called the front desk twice. No response. I was told by another guest that was in the pool area with me and they stated it was like that last time they were there. i like […] the pool and the water temp would have been fine if the temp around the pool area wouldve have been warmer. Also note, there is no jucuzzi, even though it shows one in the picture by the pool. the Jucuzi has been filled in. I was not impressed and will not be visiting this hotel in the future. Just a note, I do think the rest of the hotel is very nice, including our room. But the reason we went to this hotel was due to the price and to go swimming. Read moreGenuine Hotels.com guest review
Hotel is a C student. Don't overpay and you won't be disappointed. It's a Super 8 with a ballroom.Genuine Hotels.com guest review
"Stayed Here for a Conference"
I attended a conference here so staying here was convenient and kept me from having to traipse around in the snow. The on-site restaurant and bar were very decent without a lot of hype. They catered a private party of 16 for me and did a nice job with the food, the buffet was fresh and appetizing (a rarity) and the a la carte food was nicely presented. […] Definitely above average for a hotel restaurant. The location is as good as any in the area. If you need to be in Lisle/Naperville, nothing's within walking distance of anything but there are some restaurants worth checking out in downtown Naperville, just a few miles away. The HVAC is older and quirky - my room was comfortable but a couple of my colleagues had trouble getting the a/c to work and ended up sleeping in sauna-like conditions the first night. All-in-all, it’s not a bad place. Read moreGenuine Hotels.com guest review
Great PlaceGenuine Hotels.com guest review
"A Conference Center Hotel"
This hotel is focused on serving its convention/conference guests. My room had several bits of garbage on the floor (pieces of paper, plastic, etc.). I went to the bar for a quite drink, and there were French fries on the floor under my table.Genuine Hotels.com guest review
Staff courteous and helpful. Room smelled of mold (619)Genuine Hotels.com guest review
"Best Hotel I ever stayed at"
Everything was done in a professional manner. Very well organized. Room services food was excellent.Genuine Hotels.com guest review
"Good spot for a pit stop"
The cleanliness and layout of the room, the lobby, the service were all great. What the hotel could use is a fridge, or microwave or other simple amenities in the room itself. There also wasn't any vending machines in the hotel and there is nothing within walking distance.Genuine Hotels.com guest review
Great location and staff was very helpful. Would definitely stay againGenuine Expedia guest review
"Fit our needs well."
Overall our stay was very nice. We were just passing through town for the night and it served its' purpose. The bed was cozy and the bath towels were excellent. The staff were very helpful in suggesting favorite local eateries.Genuine Hotels.com guest review
"By far the nicest hotel in the area"
The hotel is beautiful. Staff quite nice. GREAT fitness center and really nice pool. Rooms are very comfortable. An important amenity for me is free wifi. This hotel offers it, but it is a very slow one. It encourages you to upgrade to the faster one that you need to purchase. Your iphone will be much faster than this free wifi. Was confused by their […] snack area. They advertised Starbucks brew and I was told a latte cost $3. However, it looks like you press a button on a machine to get what type of coffee you want. I saw regular and decaf. Not quite sure how to get a latte. Did not appear to be any espresso. But there are Starbucks aplenty in this area. Read moreGenuine Expedia guest review
"Decent room for a decent price on the weekend."
Would have loved giving the hotel 5 stars but there were a couple drawbacks. My adult daughter and I ended up with a rather small but comfortable room (aka cozy). Very clean. I had reserved a PURE room, but I don't think it was, as there was nothing in the room that specified it as such. Beds and pillows comfortable. No fan in the bathroom. Quite a […] bit of paint chipping off the cupboards in the bathroom but this is probably due to no fan in the bathroom working. Have to open the door after a shower because of this so if you're staying with a work colleague I could see there would be no privacy after a shower. Plug in make-up mirror did not work. We were there one night. The restaurant let us use one of their wine bottle openers. All in all it was a good experience. Read moreGenuine Expedia guest review
"Loved New Orleans Cuisine!"
The best part of my stay was dining in the hotel restaurant for dinner. Delicious and fresh New Orleans food. Gumbo was outstanding. The food in the hotel brunch for breakfast however, was terrible - in this day and age cardboard eggs? C'mon folks. Room was clean and bed comfortable. Staff were friendly. Stayed for 4 nights and felt relatively comfortable […] there. Business center was definitely a plus. The place is very clean. Had to seek out alternatives for breakfast - and the fitness center would probably be best served with a few more treadmills - they were full most mornings. Read moreGenuine Hotels.com guest review
Disappointed that the hot tub/jacuzzi was no longer there, but still pictured on the website and listed in hotel information book in the room.Genuine Hotels.com guest review
"You won't be disappointed!"
The room was wonderful and the location is great! We will have to stay longer to enjoy all of the amintities. The rooms were nice and clean and the 8th floor was stunning.Genuine Hotels.com guest review
The staff at the desk and the shuttle person was extremely helpful, wonderful and accomodating. However, the tub had no running water so I could not take a bath.Genuine Hotels.com guest review
Great staff. Everything was great. Hotel was visibly older.Genuine Hotels.com guest review
I love the town & surrounding area. The hotel is great.Genuine Hotels.com guest review
"Over Night Romance"
The only down side was that there was no hot tub. It appears to have been filled in. That was one very important thing we were looking for in our stay. Everything else was superb!Genuine Expedia guest review
Staff was extremely nice and accommodating.rooms were great.Genuine Hotels.com guest review
The hotel exceeded our expectations. Our stay was over a weekend for a family trip and we were expecting the hotel to be geared more for business and convention travel. The staff was courteous and friendly. Hotel is a bit dated in somethings(small tub, low shower head, etc.) but kept in nice overall condition.Genuine Expedia guest review
"Perfect location for my needs."
Price, quality and service were top notch. I have stayed there previously and I will do it again.Genuine Hotels.com guest review
"Back home for a family gathering"
It was everything we expected from a 3 1/2 star hotel and moreGenuine Expedia guest review
Would have liked free coffee and a piece of toast. Beakfast was expensive.Genuine Hotels.com guest review
The front desk person was very friendly and professional. I do not like that there was a square shaped crack above the shower in my room (607). It made it look like someone was spying on my during my shower.Genuine Hotels.com guest review
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