"Close to family members"
The staff was very welcoming and helpful. Our overnight visit was fine. Breakfast provided and quite good. Hotel was quiet and clean.Genuine Hotels.com guest review
Must clean the carpetsGenuine Hotels.com guest review
Good experienceGenuine Hotels.com guest review
"Cozy, Comfortable, Unique"
This hotel has a unique architecture. A large (not super large like an Embassy Suites) open central staircase lets you see just about every part of the hotel. The hotel is quiet and comfortable with soft and pleasing touches. The breakfast choices could have been better, but I don't want that blemish to detract from the overall pleasantness of this […] hotel. Read moreGenuine Hotels.com guest review
"Very pleasant stay"
I stayed here for one night, and I really enjoyed it. I had an audition for X-factor at Nassau Coliseum. It was only about 8 minutes away, which was very convenient for me. I called dozens of hotels prior to my stay and this was the only hotel that had a minimum check-in age of 18. I didn't like the area too much, too quiet for me; I'm used to more […] life. The hotel was very clean, they had free coffee and tea in the room and in the lobby; which was very nice. It was a tad expensive, but you really do get what you pay for. I recommend this hotel 100% to anyone staying in the area. Read moreGenuine Hotels.com guest review
"A Work In Progress . . ."
Billed as a "Boutique Hotel", it's not quite there yet. Overall the stay was enjoyable, and I would stay there again, but several little annoyances need to be addressed before it deserves a glowing review. The heating / air conditioning is seasonally mandated by the hotel; A guest can only select the level of heat or air conditioning, not switch to […] the desired mode. My April visit ranged from very cool evenings to very warm daytime temps. I had to open the windows to get any cool air into the room. Unfortunately, opening the windows allows unwanted noise in as well. One advantage of this seasonal system however; The typical in-room combo heat/ac unit that is quite noisy was not used. Overall, I prefer the seasonal system for its quietness. Breakfast is billed as a "full breakfast", but in fact was less complete than the Continental Breakfast found at La Quinta and many other hotels. Metal knives and forks, but plastic spoons that did not work well with hot cereal. Upon requesting a metal spoon I was begrudgingly told that the hotel had "run out." The room was comfortable, but the deadbolt lock on the door did not close and the toilet seat was loose. Upon my request, both were services within minutes, but the lock was still very difficult to close even after it was serviced. As said earlier, I would definitely stay at The Roslyn Hotel again. With very little effort it could become a truly great property. Read moreGenuine Hotels.com guest review
"Excellent hotel. Check the room first."
We were originaly given a smaller not as appealing room on the third floor with two beds because the king bed room that we were shown (and reallty did not want for two sisters) was not available. So, we were given a better two-bed room when our toilet continually broke in the smaller two-bed room. Therefore, this excellent recommendation for the Roslyn […] Hotel is based on a better room that we were given. I don't know how the recommendation would have been for either of the other two rooms that we did not want. Read moreGenuine Expedia guest review
Very nice accommodations. decor is upscale. breakfast is great for being included. Located in quaint small town in the hills.Genuine Hotels.com guest review
"A pleasant quaint hotel. Excellent staff"
Sorry, I dont review. It was a place to sleep and out of the mainstream area.Genuine Expedia guest review
"Enjoyed my stay"
Easy to get to; free parking, near historic district of Ros,yn and CW Post Campus of LIU. also near a great restaurant.Genuine Expedia guest review
"i won tickets to a show a"
The hotel and the area was absolutely beautiful. I am totally disabled and they had a massage chair there that usually I cannot use because they are too hard. I don't know why I decided to try the chair other than I was in so much pain, I figured why not. This relieved so much pressure and pain I couldn't believe it. I think I may even have fallen asleep […] on it. On the bad side, every single time I went to the front desk, NO ONE was ever in sight. There was no bell to ring to alert them of my presence. There were two instances where two people were behind the curtain talking about their personal business (what they were doing or had done the previous evening or that evening). They completely ignored my presence and politely I said "excuse me" only to be told they would be with me momentarily while they continued their personal discussion. I was at that desk for 7 minutes, which is TOTALLY UNEXCEPTABLE!!! Another issue I felt was that you have shuttle service to the airport but not to the train station. I found this very odd. It does make me have second thoughts of returning there for my stay next month. The price for the area was reasonable but for being put on "hold" while people discuss their personal lives while I, a paying patron, had to stand and wait? To me, I would rather pay a higher price and even possibly not as nice as a hotel than be ignored. Read moreGenuine Hotels.com guest review
Great boutique hotel. Strong historical background. Felt like a European place! Enjoyed our stay-staff was helpful and worked hard at delivering services! Thanks!Genuine Expedia guest review
"Stay away at all cost"
Poor management of room inventory and customer service. We were told two hours before check in that our room was still occupied and the guest did not intend to leave. Not our problem, especially if we have a guaranteed room from Expedia AND prepaid! Roslyn Hotel would not compensate us for the inconvenience of being room-less, though they did find a […] room at another hotel. Read moreGenuine Expedia guest review
nice place.. only worth it if it's on sale. otherwise it's over priced. it's outdated. the air conditioning didn't work in the room and I had to open windows with no screens for air.Genuine Hotels.com guest review
We only staid one night. Great hotel with friendly reception.Genuine Expedia guest review
"Try finding another hotel first!"
1) Extremely outdated rooms: I couldn't sit in the chair as I thought I would fall through the cushion. The work desk is very small and they have the coffee-maker on top of it. It was very uncomfortable to work with my laptop and the mouse... I guess these rooms attract a lot of old people as I saw several old couples during breakfast. 2) Front desk […] immediately gave me a room right across what they call as the "library lounge" (with parking lot scene) where people get together, drink and laugh. If you are not in one of these groups, don't let them give you rooms on the first floor around that area! 3) Be careful with the room service: I found the quality and price of the food not too bad. However, I was tricked into tipping TWICE! They automatically add the tip to your room service bill and the guy who brings your food has you sign the receipt on which you have an empty row that says "Tip". I filled in the receipt and the guy didn't warn me at all! then, called the front desk and the lady told me that "No, they couldn't have done that!". I got a call in a couple of minutes saying that they would remove the "second" tip from my room charge! 4) Breakfast: Don't get your hopes up! Holiday Inn Express has much better breakfast service than this hotel... I don't know New York or Old Westburry, but I learned that there are better hotels around the same area. Check them out as this is not a cheap hotel! Read moreGenuine Expedia guest review
"Clean and simple"
It was quiet, clean and very simple. However, the rooms have no AC in the winter despite being overheated, so it was a very uncomfortable sleep.Genuine Hotels.com guest review
For the price paid, this hotel was a step above most. Comfortable room, with good WiFi access. Attentive staff. Dinner order in the lounge did get messed up several times, but staff worked to correct the problems. I would return to this hotel when I am in the area.Genuine Hotels.com guest review
"A hotel of quality and service"
Appreciated the availability of help yourself coffee service at any of the day.Genuine Hotels.com guest review
"convenient, comfortable, attractive"
It was just what we wanted, near to restaurants that we could walk to and a fair price. Also appreciated the easy parkingGenuine Hotels.com guest review
"Quick ride to Nassau Coliseum"
Worked out perfectly for a quick stay. Went to a concert at Nassau Coliseum and stayed here.Genuine Hotels.com guest review
"excellent location to center of Roslyn"
i checked in on a sunday, no food but there was food nearby. Friendly staff, not many there though. Clean, cozy, safe, free WiFi, complmentary breakfast is basic, not bad, and parking is free.***Beware, hotel has stairs, no ramp to bring your luggage to the lobby. I did not see anyone who could help.Genuine Hotels.com guest review
The lobby was beautiful. I was disappointed with the room. it felt old and worn. Hotel staff were helpful.Genuine Hotels.com guest review
We had a wonderful experience at this charming hotel. Everything was very clean and exceeded our expectations!Genuine Expedia guest review
"Overnight Stay for Business"
The hotel shows better in their pictures. The staff was very nice, but for the price I think it could have been nicer. The appearance of the room linens gives you the impression that the room is dirty. The bed cover does not match the curtains and when we pulled down the bed cover the pillowcase had an OLD stain on it that looked like it had been washed. […] It was disgusting... throw it out if the stain does not come out when washed. It is a very old hotel and I thought that it could have had some updating. The windows are old and there was a draft coming in the window so we had to keep the heat up high all night and the room still was not over heated. The complimetary breakfast was good. Read moreGenuine Hotels.com guest review
"would be better if the thermastat worked."
I was a little nervous how my stay was going to be with all the mixed reviews. I must say I was pleseantly surprised. The room was very clean and tidy. It has a old feel to it, I liked that. My only 1 complaint about the room was the tempature. It was warm in the room so I turned the AC as high as it went. I heard a fan go on but the temp did not budge. […] I could not sleep through the night. I opened both windows sadly that didnt help. The hallway was very pretty, there is a small bar on the first floor open till 10 and a cute fire place. Read moreGenuine Expedia guest review
Hotel was top-rate. Only drawback was no food or lounge service on Sundays.Genuine Hotels.com guest review
"Needs severe cleaning."
On the face of it, it looked good although I asked for a large single bed and received two small ones. They offered to switch but I was tired. They claim the preference showed the latter on the reservation. I woke up every morning with a stuffed nose and headache. I think the rugs need a steam cleaning. Included breakfast had stale bagels on several […] days. When I checked out, the staff didn't ask about my stay. Maybe they don't care? Read moreGenuine Hotels.com guest review
goodGenuine Hotels.com guest review
"Historic Village Roslyn"
I enjoy busy, quaint, but quiet when you need it places. The Roslyn Claremont Hotel and surrounding township have plenty to offer in walking distance. Turn left down the main street and there are any number of delightful shops and a beautiful park with streams and ponds.Conveniently situated between Garden City and Port Washington.Genuine Hotels.com guest review
"convenient for visiting family in Roslyn"
It was brief but pleasant enoughGenuine Hotels.com guest review
"Nice place, little procey"
Good breakfast, bar tender had no clue at night. I thought it was nice but not worth the price I paid!Genuine Hotels.com guest review
"Enjoyed my stay"
The hotel was nice, clean, and quiet. The staff was friendly and helpful. They had a very nice complementary breakfast.Genuine Expedia guest review
"Perfect for us!"
Location & facility did the trick. Great middle eastern restaurant down the street.Genuine Hotels.com guest review
"Nice location but rooms leave a lot to be desired."
Hotel staff is very friendly and consistently did their best to be helpful. The hotel itself is in a good location (just on the edge of the town of Roslyn), and the common areas are nice. Unfortunately, the rooms are in desperate need of updating and renovation. The furniture is old and too small for the room, and the finishings are dated and not very […] fresh looking. The bathroom looked like it had been updated at some point, but the construction was cheap (for example, the ceiling had brown stains on it and was coming down in one spot). I really felt the rate reflected the location of the hotel and that breakfast was included, but I wouldn't pay that much for this room again. Read moreGenuine Hotels.com guest review
"Wonderful Overnite Stay"
Great stay at Roslyn Hotel. Staff was attentive, room clean and attractive, breakfast good. Overall nice experience.Genuine Hotels.com guest review
We stayed there during hurricane Sandy so anywhere that had power and heat would have surprised. Nevertheless this is a pretty hotel close by to the pretty town of Roslyn. The staff was accommodating under difficult circumstances and the rooms were clean.Genuine Hotels.com guest review
I was in the Roslyn area to be close to the hospital where my Dad was having surgery. The hotel was the best priced for the surrounding Nassau County area but I found it to be higher than what I would expect to pay for something in the 2-3 star range. The room was clean, but desperately needed a decor update. K-cup coffee maker supplied in the room […] was a nice touch but the machine brews a terribly tasting tea. The staff was very pleasant and helpful, especially Olga who was manning the front desk. Read moreGenuine Hotels.com guest review
"Great for Business trips"
The room was spacious and clean. I found it to be very comfortable. I also liked that a hot breakfast was complimentary with my stay.Genuine Hotels.com guest review
"IT WAS GREAT!!!!!"
iT WAS GREAT. THE STAFF VERY FRIENDLY AND INFORMATIVE. THERE WERE ABSOLUTELY NO NEGATIVES ABOUT MY STAY.Genuine Hotels.com guest review
I requested a Refridgerator days ahead of my guests arrival sadly to say they forgot to put one in, and took many hrs for someone to bring one. That's not good for a higher end hotel, simple things like this should be done immediately!!!!!!!Genuine Hotels.com guest review
"Great way to spend B-day with my Husband"
Had a great time at hotel....Very please with the room and it's cleanliness. The breakfast was amazing...would recommend and stay there again....ToGenuine Hotels.com guest review
"Nice setting. Good out of the way getaway."
The cookies were grrreat!!! We loved the ambience of the rustic layout.Genuine Hotels.com guest review
Enjoyed the quaintness of the hotel very much.Genuine Hotels.com guest review
"Home away from home"
I have stayed at this hotel several times for business. Rooms are Always clean and comfortable. Breakfast has been upgraded with more offerings and more comfortable seating arrangements. The staff is always pleasant and helpful. I wouldn't hesitate to stay there again.Genuine Expedia guest review
"Very good location"
The hotel was gracious and welcoming, with excellent service. My only difficulty was with the bed. The mattress was very firm which I find really uncomfortable. I didn't sleep well on that bed, even though it was very roomy. I wish the the hotel would get sleep number beds that are adjustible for individual taste in mattress firmness. Other than the […] mattress issue, my stay was great. Read moreGenuine Hotels.com guest review
This hotel is nice and clean and just right for most purposes. The website said they provide a continental breakfast, but it's actually a "full American breakfast". We had a buffet with scrambled eggs, french toast, bagels, fruit, pastries, juice and coffee.Genuine Hotels.com guest review
"A Classy boutique hotel"
A very boutique type hotel in a neighborhood type location. Cassy,classy in many ways-decor,service,amenaties. We loved the massage chair in the 2nd fl lobbyGenuine Expedia guest review
We were on the loud side of the hotel, where we could hear street noise, but we also had a discounted price. Overall the hotel was very nice. The staff was very helpful.Genuine Hotels.com guest review
Hotel Staff was very attentive. It wasn't a great place to stay but I would go back for the value.Genuine Hotels.com guest review
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