"Positive but needs improvement"
The rooms are clean and the staff is pleasant and efficient. The shuttle service is fantastic especially since we were there for my hubby's visit to the cancer center. The motel is near a lot of shopping and eating places. The place is undergoing remodeling, and the first things that should have been done were the bathrooms. The plumbing is older and […] looks grubby although it was very clean. The rooms are not large for an extended stay, but ok for no more than a week if there are two people. The TVs are very old (CRT), so investment in some new flat-screens would be nice, esp. since the remotes are barely functional. The beds are not horrible, but were not comfortable for me since I have fibromyalgia. The price is reasonable, esp. if you are a patient at M. D. Anderson. One other thing: if you need to drive to the medical center, the motel is conveniently located. Would stay again for a short time only. Read moreGenuine Hotels.com guest review
Felt very uncomfortable staying there. Didn't want to touch anything. Couldn't sleepGenuine Hotels.com guest review
"decent at this price point"
Close to Med Center. Shuttle runs on the hour. A grocery store in walking distance.Genuine Hotels.com guest review
"Good for location to stadium."
Hotel under re model. Room was clean but had strong smell.Genuine Hotels.com guest review
"One night stay"
It was ok, nothing to write home about. The parking was not that good, hotel is under construction or around the hotel, so it was a little inconvenient for parking.Genuine Hotels.com guest review
"Good location....Misleading pictures."
Pics showed a nice hotel with a pretty decent swimming pool. We get there after a 5 hour drive and the first thing my kids wanted to do was jump into that pool...Little that we know that swimming pool wasn't there(if it was ever there) since according to them, extra rooms where built where the pool used to be at.Genuine Expedia guest review
WAS TERRIBLE....IF SAID IT HAD SWIMMING...NOT...U SAID IT HAD LAUNDRY...NOT....FOOD FOR BRK WAS STALE AND TASTED LIKE IT WAS 3 DAYDS OLD......NEVER AGAIN............Genuine Hotels.com guest review
"Came in late - Left early"
Didn't check in until after 11:00 PM and just interested in going to sleep. It was clean, cold, and comfortable. No trouble with check in. They are working on a new office area that should make it more convenient.Genuine Hotels.com guest review
"Close to Medical Center, Astrodome Complex"
Quiet rooms in spite of being on Main Street in Houston. Staff very nice and helpful.Genuine Expedia guest review
"cheap hotel close to medical center"
ok for one nightGenuine Hotels.com guest review
All the construction made it hard to park my mini van. The room needs to be updated. The coffee maker was broking. But for the price and the time that we spent there it wasn't bad. If need be we will stay again.Genuine Hotels.com guest review
"Ok for a quick stay"
Clean, but kind of worn out. Faucets leaked and shower was not great. There was construction going on, so maybe they are renovating.Genuine Expedia guest review
"Good Motel near Downtown"
Staff were good...even at 2 am when weather delayed my arrival. The hotel shows wear but looks to be improving with new construction. Great location south of Downtown Houston.Genuine Hotels.com guest review
"Basic hotel in medical area that needs updating"
This is a basic hotel to sleep in. The service was good and they were able to move us from the 2nd floor to the 1st. It is in an excellent location if you need to go to the medical center and they have a shuttle service that goes hourly. There are plenty of places to eat in the area and a CVS and Walgreens are really close. The rooms smelled musky even […] though they tried to freshen it up and we also brought our own spray to refresh the room yet it still did not go away. The shower tub had mold on it. The tv was an old school one yet it worked. The room size was decent and the fridge and micowave worked well. You can hear the people upstairs walking loudly yet you expect that with some older buildings. There is something wrong with the pipes. When someone takes a shower even if it is someone from a different room, there is loud banging that is hard to ignore. The hotel is over priced for the condition and there are not thrills but the location is a great one. If you are looking for something nicer pay a little more to stay else where. If you are not particular person that can over look some of the cons, then stay here. We were able to get a room very last minute and had limited options and overall were glad to get something near this area. Read moreGenuine Hotels.com guest review
"Close to medical center"
Needs updating; mold in bathroom;odd smell to room; not enough parking; would not stay here again.Genuine Hotels.com guest review
Staff was very pleasant and helpful. Very professional, and dressed well. My room was very spacious and clean. The hotel enviroment was pleasant. Hotel location was near to shopping and eating,Genuine Hotels.com guest review
"Close to OTC"
Booked hotel late in the game for the OTC Conferece at Reliant Park. Very convenient location.Genuine Hotels.com guest review
"Inexpensive place in a convinent location."
It is an older motel and could use some maintenance. There was mold around the tub but they cleaned it as soon as I told them about it but it makes one wonder why they had to be told. The maid service should automatically take care of that and not let it get that bad. The staff was courteous and helpful. They even printed out my plane reservations for […] me since they did not have a public computer station available. Bottom line is it is OK for an overnight stay as long as you don't expect any amenities. Read moreGenuine Hotels.com guest review
Stayed there because was volunteering at the rodeo. Stay was ok the little time we were in the room. Check in took forever because only one guy was working the desk and the parking was not great at the front. Once i finally checked in it was ok. Only thing would have been better is if shuttle went to reliant center not just medical center.Genuine Hotels.com guest review
"Such a bad experience"
worse hotel ever.Genuine Hotels.com guest review
"Clean and big rooms"
Nice stay on a simple but OK hotel. Breakfast was only donuts and coffee in the reception.. No seating.Genuine Hotels.com guest review
Service was great, rooms were clean and I enjoied my time there. Totally could go again. Good value for the money.Genuine Hotels.com guest review
"Mold and Dirty Socks!"
03/26/15 Tina S Albany, New York
Yes this is walking distance to the Rodeo /NRG park .......but so not worth it! Mold everywhere , dirty socks( not kidding) outside rooms. Dirty rooms, rugs, anthropomorphic falling apart ! Yuck Free breakfast ... joke
02/15/15 elinor a McAllen, Texas
rooms clean. trouble with key for one of our two rooms. breakfast BLEAK. breakfast the very minimum one could call a "continental breakfast." reception area tiny. This was important because we were considering it for a five week stay. we decided because of bleak breakfast and tiny reception area we would not recommend anyone to have an extended stay there. cost reasonable and free shuttle to MdAnderson. staff friendly and polite.
"Good for an overnight"
12/04/14 bgoodlock Rockport, Texas
The room was clean. The place was actually quiet for such a busy traffic area. Be careful -- the wooden mattress frame was placed on the floor with no toe room so I kicked it a couple of times. The other tenants we saw looked a bit run down, but we experienced no problems. Considering the low price we got our money's worth.
"Budget but clean"
11/29/14 Bluejane85 Jefferson, Texas
Had to go to MD Anderson for a week of tests & didn't have a lot of money. A friend who's been going over 15 yrs to MDA w/her husband recommended this hotel. It's NOT fancy, but it is clean, although our room did have a slight odor, more from the "air freshner" they used I think...No bugs & the sm. fridge, microwave & coffee pot were a welcome bonus. FYI, call direct & tell them you're a patient, they'll give you a discounted rate. Shuttles every hr & those are LIFE savers when you are like us & from a sm. town & not used to that traffic!! And tip the drivers even if a couple bucks..it helps them remember you & when it's cold & you're waiting for a pick up...it's worth every penny.
"For what it is worth"
06/29/14 Mathis P Dallas, Texas
Comfortable, clean, safe and reasonable. I had the fortune of staying in one of their recently remodeled rooms. I personally am not a big fan of the external walk-way entry. but the room was okay. the A/C worked great and in Houston that is a big deal. There were plenty of places to eat and shop within walking distance. I don't call what they serve breakfast. But it is edible. The pastries and fruit are fine. The table in my room had seen better days. But the bed and the bath fixtures were great. They also have a shuttle to the hospitals if you are there for medical reasons. I would stay again.
04/26/14 darvo2012 Tahlequah, Oklahoma
I'm not super picky when it comes to upkeep, but cleanliness is another thing. Roaches, everywhere. Seriously. We left as soon as we saw double digits of our crusty brown roommates. The guy working was really nice and gave us a full refund, but that place needs some serious TLC.
03/21/14 Karen W Maidstone, United Kingdom
Hotel close to Reliant Park, easy to walk. That is the only advantage, loud, noisy, dirty and not that cheap. Overall would not stay in this chain again. Beds uncomfortable, and everyone who walks past appears to be shouting. Construction work on hotel also started at 6am
"Safe and Friendly"
01/18/14 FrancesMiller Wiesbaden, Germany
We stayed for a night while in transit. The receptionist was very friendly and our room, though basic, was fine. We felt perfectly safe. The price was right. The cleanliness of the place was within acceptable standards. The continental breakfast was basic but the fruit selection was good and the coffee was excellent. We would definitely stay there again.
"30 years out of date"
01/13/14 Tony A Belfast, United Kingdom
What a dump. Stayed with my family after getting stuck in the storm of Jan 14 big mistake. Awful place rooms were basic and I feared for our safety. Staff were arrogant and unfriendly. Pay the extra and get somewhere decent. 1 good point the airport is 10 minutes away and you can escape.
"WANT BUGS, RATS AND DISRESPECT ? THIS IS YOUR HOTEL !!!"
07/18/13 edward37379 Chattanooga, Tennessee
I stayed at this dump while visiting MD ANDERSON MEDICAL CENTER, JUNE 2013. The ONLY THING GOOD about this hotel is the location; it is only about a mile from the hospital. If you want a nasty, low-life, redneck-type hotel, filled with bugs and rodents, owned and operated by prejudice, wealthy India and Mexican persons, THEN THIS IS YOUR HOTEL !!! I have been associated with the hotel business for over FORTY years and I have never seen a dump like this one or owners with such stingy, penny pinching, hateful, haughty, prejudice and disrespectful attitudes. The girl at the front desk, who appeared to be a Mexican, seemed distant, RUDE, hateful, prejudice and was very argumentative with us when we checked in. I had called and told her earlier on the road, that I could not climb stairs and this same person told me, on the phone, There was a non-smoking ground floor room available and she would save it for me. When we got there, of course, there was no ground floor room available except a smoking room. We took the smoking room anyway and everything we had in the room still smells like cigarette smoke to this day !!! The lobby (if you can call that a lobby) was so cramped and small that you could not turn around without brushing up against the cheap lobby furniture !!! It was highly cluttered with pamphlets, newspapers and smelled of curry and food from India !!! The picture on the web site of this property is misleading; the hotel is squeezed between two adjoining streets and it is difficult to get into the parking lot without being rear-ended by traffic on Main Street. The entrance is right out on the street and it is a huge bump when you drive into the cramped parking lot !!! The parking lot is cluttered with hotel equipment, hotel vans, the owners Lexus and it winds around many obstacles; people park all over the place. You have to drive around these hurdles to get to your room. There is a TACO SHACK next door to the hotel and their mess could be seen from our room; not to mention the all-night noise at the drive-thru each and every night !!! There was also a sandwich / hot dog stand in the parking lot taking up space at the rear of the hotel. There was a dead bird and a dead rodent in the parking lot for us to look at out the window of our room. They were NEVER REMOVED BY THE STAFF and we were there for FOUR DAYS !!! This horrible hotel has outside room access and the parking spaces are so narrow you can hardly get out of your car !!! There was something sticky on the parking lot by our room and my shoes stuck fast to the pavement !!! I asked a man, who was washing the owners brand new Lexus, if he would wash the lot by our room, but he was a Mexican who did not speak English; he ignored me. After that, upon entering our room, we found it to be in need of UPDATING !!! The room decor was early 1960's throughout the very small cramped hovel. The furniture was old, scarred, stained and the curtains were cheap looking. The room had a border around the ceiling that went out with ladies hats !!! When we switched on the lights between the beds, they went on and off, on and off and made a frying sound as if there was a bad switch. The room was hot and damp smelling when we arrived, so we turned the A/C unit on 70 degrees and left to get some dinner. When we returned, the room was still HOT, DAMP and smelled like a mildewed sauna !!! We had to turn the temperature on the A/C unit down to 50 degrees to get it to cool. Even then, the room was semi-hot for our entire stay !!! I stepped into the bathroom for a shower and noticed the ceiling exhaust fan was about to fall into the floor !!! The ceiling was all cracked around it and it made an enormously LOUD whining and rattling noise !!! There were bugs that ran for their lives when I switched on the light. You could not switch on the light in the bathroom without the fan also coming on. Then when I got into the shower, I turned on the water and it immediately began to fill the tub !!! I tried to work with the drain/plug piece, but HAIR started coming up in the tub with me from the drain !!! I poured hot-scalding water from the coffee pot down the drain several times and it would help, but then a day later the problem came back !!! When I filled the coffee pot for this operation, the sink faucets would leak out all over the sink counter and drip in the floor !!! The management was told, but no actions were take to resolve ANY of the rooms problems !!! I got right out of the shower and went to the phone to call for help. However, the phone had a buzzing noise on the line and it was almost impossible for the from desk person to hear me. They sent the same Mexican man, who was washing the owner's Lexus, down to repair the hair problem. This ignorant soul came a total of FOUR TIMES and NEVER SOLVED THE HAIR-IN-TUB PROBLEM. The manager / owner came once, but he was too stupid and too stingy to repair anything !!! There was hair and about ten inches of water in the tub to slosh around in, every time we took a shower !!! Also, the shower curtain was too short and not long enough to seal off the shower water. The floor was soaked with water each time a shower was taken !!! Then there was the toilet problem; each time we flushed the toilet, it would not go down all the way and took about a minute to flush !!! It was very slow draining even if you just had to pee !!! When we turned down our beds, we noticed that the sheets were too small for the beds. They came out and would be in a mess after just laying there for a few minutes. This would be like placing a double sheet on a queen size bed !!! After wrestling with the bed clothes, we decided to relax a little and switched on the OLD TUBE-TYPE television. EVERY CHANNEL WAS SO FUZZY you could barely make out the shows. Also, there was very few fuzzy channels to watch since we got only about 20 channels !!! Upon awakening to LOUD NOISES from A LOUD RUDE HOUSEKEEPING CART outside our room, our room was entered by the maid with a DO NOT DISTURB sign on the door knob. Thank goodness we were clothed in decency when she barged in. After this, we walked through the sticky / cluttered parking lot to the lobby (more like a closet) to get some free breakfast. I walked into the cramped lobby and over in the right corner was a small table with a small clear cabinet of pastries. I got a plate and a bowl for cereal and began to choose my breakfast delights. The donut and twist pastry I got was as hard as a rock and there was NO MILK for my cereal. The only other thing available was a dirty coffee pot with a rack of sugar, creamers and stir sticks beside it !!! Oh yeah, I almost forgot; there was a bowl of spoiled, dried out and over-ripe fruit on another table, but I did not get any of those fruits for fear of being poisoned !!! After that wonderful and un-fresh breakfast, my roommate decided to visit the pool. He returned very soon saying that the pool was nasty, cluttered with pool equipment, smelled stagnant and left a slime on his body when he came out of it. He had to shower TWICE to remove the stench that was left on him from the NASTY POOL !!! In my entire life, I have NEVER STAYED AT A HOTEL AS BAD AS THIS ONE !!! I highly recommend that you avoid this property at ANY cost !!!!!! DO NOT STAY AT THIS HOTEL !!!! Ed H of Chattanooga, TN
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