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"Times Square Nugget"Reviewed by a Hotels.com guest on May 6, 2012
We really enjoyed our stay. We stayed for a week and were glad to find a hotel right in the heart of Times Square. The service was definitely top notch! The front desk was courteous and the concierge was very helpful, recommending great shows and restaurants. Our room was nice. It could've been a little larger. But the bathroom was a good size and the size of the TV's and the fact that they played HD was a bonus. Also, the bed was quite comfortable. The cleaning staff did a fine job of keeping up the room. I'll definitely recommend this hotel to others.
"Consistency. You can depend on it."Reviewed by a Hotels.com guest on May 6, 2012
Finding a "GOOD THING" these days can get harder and harder. For this reason when you come across a 'good thing" it is priceless. One of the most recent "good things " that I have come across is the PARAMOUNT hotel in Times Square. The first thing that I leave the hotel impressed by is the professionalism and commitment that is demonstrated by the staff. Starting with the front desk where I was checked in by Catherine and continuing until the driver which I received at the hotel hands me my luggage at the airport. Catherine followed the details of my visit until the moment I checked out. The only dislike that I had which eventually i got over was the view of the alley where the boiler or some loud machine was placed. I know that from now on I will request a room that faces anywhere but there. If you are going to New York and plan on taking in Broadway there could not be a more perfect location. I love this hotel so much I find myself wanting to travel to NYC more. I cannot wait until my next visit to the PARAMOUNT which I hope will be in the next few weeks.
"Affordable Quickie in NY"Reviewed by a Hotels.com guest on May 5, 2012
We had a very good time and the hotel was close to work.
""Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel, within walking distance to subway for access to Manhattan (take the 7 or E and you can get to grand central, times square, penn station). Just a few blocks to local restaraunts. The room was very clean, excellent staff, free shuttle to subway. Overall an excellent place to stay if your touring new york city. One note, if you are considering a "view room" save your money, the view is obstructed by a number of taller buildings (the hotel is only 7 floors). Overall an excellent experience and I would definitely stay again, especially at the rate because of the new hotel discount. If you plan to take a cab from the hotel call one yourself because the service the hotel uses charges a flat rate to specific areas and you can get a cab on your own for cheaper generally.
"Nice hotel in the theatre district"Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel in the theatre district. Friendly and helpful staff. Basic room accomodations but very clean. Would recommend.
The Roosevelt's lobby itself is a showstopper, with the original coffered ceiling and Tiffany crystal chandeliers. Ride the elevator to the modern rooftop lounge, open seasonally, and drink in the sensational city views.
You can start your day with a hearty breakfast--buffet or a la carte--at the Roosevelt Grill, decorated with portraits of the eponymous president. Leather booths are arranged around a fireplace in the mahogany-paneled Madison Club Lounge, open for breakfast, lunch, dinner, and cocktails. Prefer to order in? Room service is available mornings and evenings. If you're feeling energetic, burn off some calories in the fitness center, open 24 hours a day.
The hotel's business center includes a fully-automated business center and provides three computers with high-speed wireless Internet access (surcharge). The property includes 23 meeting and conference rooms, encompassing 30,000 square feet of meeting space.
Guestrooms have period decor--with a distinct emphasis on modern amenities. Snuggle against the five plush pillows and watch your favorite shows on the flat-panel HDTV. Email your friends or get down to business via wireless Internet access (surcharge). The clock radio comes with an MP3/iPod dock, so you can wake up to your own soundtrack. When you're ready to check out, you can print your boarding pass for free in the hotel's upper-lobby level.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The property is undergoing renovations. The following areas are affected:
Every effort will be made to minimize noise and disturbance.
This information supersedes all other information in this property's description that relates to these amenities.
Roosevelt Grill - Choose from buffet or a la carte breakfast at this lobby restaurant, which is festooned with photographs and drawings of the 26th U.S. President.
Madison Club Lounge - Cozy and traditional are the words for this lounge, which offers leather booths arranged around a central gas fireplace. Start your morning with freshly baked pastries and Starbucks coffee, and return for sandwiches, salads, and martinis for lunch and dinner.
mad46 - Open April through October, this rooftop lounge offers live music, bottle service, and small bites, complemented by dazzling views of the city lights. When the weather is inclement, you can enjoy table service at the two new indoor areas, UPTOWN and DOWNTOWN.
The Roosevelt Hotel's fitness center is open 24 hours a day. With your room key, you have access to treadmills, stationary bikes, and free weights. TVs offer a range of cable channels, and fresh fruit is replenished daily.
During the winter, you can take a spin on the ice rink at Rockefeller Center beneath the glow of the famous Christmas tree. In warmer weather, Central Park, less than a mile north of the hotel, is perfect for a brisk walk or jog while enjoying some of the city's best people-watching.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Such a great hotel!"
When we checked in, they said our room wasn't ready because a previous guest had smoked in it. They offered us free drinks at the bar while they found another room for us. OKAY! We only waited about an hour and once we got our room, it was perfect. Everyone was very friendly and the accommodations were really nice.
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It was my first time at the Roosevelt. My sisters and I had reserved a "cozy double double" and were pleasantly surprized that the room had more than enough room for the four of us. We wish the roof top bar had been opened that Saturday but we knew ahead of time that it wouldn't be so were not surprized.
"update the rooms"
THe hotel is lovely, but it needs to be updated to accomodate technology, there are not enough plugs in the room, nor are the ones there convenient for plugging in iphones, etc. The shelf in the bath is inadequate for personal items..it is small and right over the toilet..my hairbrush fell in the toilet..yuck...
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"Good location, dated rooms"
Good location but rooms are a little dated. Good value though for the location.
"Out dated dirty."
Spend a little more and stay at the Waldorf.
"Great Hotel at an AWESOME price for Midtown NYC"
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Needed a lamp replaced and they responded quickly. Great local. Elevators can be over crowded later in the evening.
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"Nice Lobby, Shabby Guest Room"
We were given a wheelchair-accessible guest room and we did not request for one. Don't understand why they did that to us. It took me the next day to realize that it was a wheelchair-accessible room--had not been in one so I was pretty surprised to see how the bathroom was laid out. Bottom line: not impressed. The lobby is really nice and the location […] is very good...but that's about it. The guest room is not that clean. Read more
"Great hotel but small rooms"
My wife and I took our two teenage daughters to NYC for a long weekend and stayed at the Roosevelt. We loved the location, which is a short walk from Grand Central and a reasonable walk to Times Square and most of mid-town. The hotel was a beautiful old building, which reminded us of the Park Plaza in Boston. The staff was very friendly and helpful […] and the bartenders and waiters in the lounge were excellent; I went down for a quick beer on Saturday to watch the hockey game and the bartender greeted me with a smile and remembered my name and brand when I returned with my wife on Sunday night. The beds were very comfortable, but the reason for the 4 rating overall and for confort was the size of the rooms, which is unavoidable in an older hotel. With 4 of us sharing the room and one tiny bathroom, it was a bit of a squeeze. If it were just my wife and I and there was only one bed in the room, it would have been a 5. For the price, which was very reasonable for Manhattan, we would definitely stay there again. Read more
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Great location, friendly staff, helpful concierge and very clean.Would highly recommend The Roosevelt for your next visit to NYC.
Hotel is in a convenient location and the room was adequate, but the water pressure was awful.
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"Girls weekend away"
Rooms were nice and clean. Lobby was beautiful and we loved the rooftop bar!
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"Great hotel - grab it if you get the chance."
Close to Grand Central so convienant for subway for entire NYC. Exceptionally clean and very well maintained. Bedding was very comfortable especially when compared to other hotels in the area. Good lounge and bar in the lobby if stuck on a rainy day. Friendly staff. Only negative was WiFi was not free which is typical of most high end hotels. Work out […] facility was not as clean as one would hope but equipment was up to date and worked well. Discounted rates during the week. Grab this hotel if you get the chance. Read more
Overall it was good. Bathroom is very small with old fixtures etc. but appeared to be clean. Prefer rooms with a coffee pot which this hotel didn't provide.
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Great convenient location walking distance to everything. Only shortcoming was a very small un-renovated bathroom
"Short walk from Grand Central Station"
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great location and lobby. for my budget this hotel works out well.
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"Great Location!"
The hotel was in a fabulous location right down the street from Grand Central - Very convenient for getting around. The Concierge and Bus desk were also very helpful. Amenities and hotel services were expensive, the room was very small (but comfortable), and coffee was not available in the rooms. The hotel decor was "classic 1920's" and provided a nice […] atmosphere. Overall, the hotel was well kept and I would definitely stay again....a good experience. Read more
"old hotel"
Comfortable beds, convenient to subways but very dated hotel in vibe, decor and detail.
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"perfect location"
Very enjoyable.
"beware of the "cozy queen""
We have always enjoyed staying at the Roosevelt.It is near the Grand Central if you are arriving by train.The subway and shuttle are in the Grand Central.Midtown is very busy with shops and restaurants,But the advertised cozy queen was really the cozy closet with the a.c. in a very filthy window.You had to figure out how to rig the curtains to shut […] out the sun and not block the a.c.We have stayed in bigger cozy queens at this hotel.This is the first time we were not happy with a room. we hope it will be the last. Read more
the location was just what we were looking for. I truly look forward to coming again real soon.
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"Will return"
Excellent hotel, great staff, nice location. Will definitely return!
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"Thin walls."
This older hotel was well maintained for its age but I could hear voices very clearly from the next room which told me that the walls didn't have much if any insulation or sound barrier to them. The restaurant prices, especially for breakfast were high enough that I felt like I had to get out even on mornings when I wanted to rest because I didn't want […] to pay the prices for simple breakfast fare. One morning we went to the exercise room and took an apple (that they provide for free) to eat for breakfast. There is a Starbucks close by and a couple other places luckily just a short walk. But on cold mornings I'd rather eat in while making my daily plans. My only 2 complaints however. Read more
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"Best hotel I ever stayed in!"
Once you walk into the hotel you can automatically see the beauty. And it doesn't stop there. The hotel room is clean and big. We stood in the Superior King room. The bed was big and comfy. We even ordered a fridge for the room to keep our snacks and drinks. The staff were very friendly and we didn't have to wait at all for the room. Check in and check […] out were both very easy. I would also like to note that around 5am our toilet did overflow so we called the emergency number and not even 5 minutes later did a guy come and fix the toilet and also clean up the bathroom floor. At 5am!! Also I loved the fact that on the desk when you walk in the room, there is a binder with ALL of the phone numbers of everything you need in the hotel PLUS the room service menu. The only thing I didn't like was the fact that the room service was kind of expensive so we didn't get it but next time my fiance and i go (which believe me we will be going again) we will order room service because I do wanna try their food! I recommend this hotel to anyone. The price is worth it and my fiance and I are actually planning on having our wedding there. Read more
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