"I loved it"
I felt like at homeGenuine Hotels.com guest review
"Great value for NYC"
Great value, ideal location from GC. Staff was very friendly and. Bed very comfy.Genuine Hotels.com guest review
"Older hotel with great location"
Great old hotel, a bit dated, heating system was very noisy, other than this issue, we had a great stay!Genuine Hotels.com guest review
"Great location and great hotel"
The Roosevelt is a nice hotel, very conveniently located to Grand Central Station, Times Square and the Theatre district. The rooms (2 double beds) are very normal size in comparison to others I have stayed in in New York. The lobby is beautiful and the hotel overall was nice and accommodating. The only issue we had during our stay was that we couldn't […] get the room temperature to cool down. The room was always hot. But fortunately we could open the window a bit to cool off since the weather was brutally cold during our stay. Read moreGenuine Hotels.com guest review
"Was ok... Could be worse, could be a bit better..."
Roosevelt was ok. Nice charming lobby with a beautiful bar. Room is fine. Could use a makeover in the bathroom dept. And charging extr for wifi kind of puts me off.Genuine Hotels.com guest review
"Would not recommend"
Linens had clearly not been changed from the previous guest and the staff did not make it a priority to change my room or send someone to change them. Someone finally came after 20 min, he was very nice. Bathtub drain did not work like taking a shower in the bath :(Genuine Hotels.com guest review
The rooms are tiny and need upgrading. Also the hotel price is quite steep.Genuine Hotels.com guest review
"Weekend in NYC"
It was very close to Grand Central Station, and broadway. Everything was with in walking distance, that was great. The hotel bar was fun before and after the show. We enjoyed breakfast at the hotel the next morning. Very relaxed enjoyable weekend.Genuine Hotels.com guest review
"Heater in our room!"
We have stayed at this hotel 4 or 5 visits, and always enjoyed our stays. The staff has always been very cordial and responsive to our needs. But, our recent stay we had a problem with the heat in our room. we couldn't control the temp. with the radiator in the bathroom, we called the front desk and they sent someone to look at it. That person said […] he couldn't adjust it . We liked the room and choose to stay anyway even though the heat in the bathroom was very hot. We just feel that he could have turn off the valve to stop the hot water in the radiator. This was our only complaint and we would stay at your hotel next time. Sincerely, Guy Moroge Read moreGenuine Hotels.com guest review
"NO HEAT ..BAD experience!"
When you don't have heat on one of the coldest nights in NYC...nothing can be good. The excuse that the hotel is 90 years old....UNACCEPTABLE!Genuine Hotels.com guest review
"Nice, but old"
Have stayed here several times. Location is great for mid-town access. Unfortunately there were road construction and jack hammering 24 hours a day outside my room and there was no chance of any of us getting sleep. Ended up calling the front desk at 3 am and they found another room on the opposite side of the hotel.Genuine Hotels.com guest review
Room was pretty small and was up several times during the night from what sounded like construction, very loud banging every few minutes and then loud banging in what sounded like the heating system or neighbor. Other than that, it was just great! Really can't beat the location.Genuine Hotels.com guest review
"Very nice and Comfortable"
We went to the theater and enjoyed a midnight snack at the bar off the majestic lobby. Enjoyed it very much. Would recommend it.Genuine Hotels.com guest review
"very close to grand central, shopping."
The Roosevelt is centrally located. It is very close to Grand Central Terminal, shopping and about a 15 minute walk to Times Square. The staff at the desk were professional and housekeeping was very helpful making sure we had what we needed. We stayed in a double bed standard room and it was a good size for NYC. The hotel is charming, a little outdated […] (we had a broken drawer and the showerhead was a little loose) but it was clean and quiet. Checkout time was 12 noon so we had a leisurely morning on our last day. I got a reasonable price on hotels.com and overall i was happy we stayed at the Roosevelt. I would consider staying again on my next trip to NY. Read moreGenuine Hotels.com guest review
"Not bad for the price..."
Service was on the slow side and impersonal. Overall a nice Hotel, BUT they charge for internet!!!! 16.00 per day, I found this to be ridiculous!!!! Room had a heat vs. cool battle but this didn't really take away from my comfort. The location is great! And This hotel really has an elegant Grand Dame feel of NYC!Genuine Hotels.com guest review
"Much Much Smaller than appears!"
Room was ridiculously small, everything was overpriced, will not stay again.Genuine Hotels.com guest review
"Great for business"
A handy hotel for working in midtown. Clean, comfortable, beautiful lobby close to grand central.Genuine Hotels.com guest review
I was kept awake the entire time by banging in the heating/plumbing system. When I mentioned this to the front desk the following morning, I was told they hear this complaint "all the time." After all, he explained, it is an old building.Genuine Hotels.com guest review
"Great Location, Hot Room"
Hotel was in a great location, right across from Grand Central Station, and a short walk to 5th Avenue and Rockefeller Center. Hotel is older, but lobby is nicely redone. Rooms were fine, although bathroom was pretty small. We could not adjust the temperature settings, so although there was a window AC unit in the window with just paper surrounding […] it, the heat never shut off, leaving us very, very hot and uncomfortable in the middle of the night. Read moreGenuine Hotels.com guest review
Beautiful hotel! Very classy and elegant! The staff were very helpful and the room was very clean and pretty. We would stay there again.Genuine Hotels.com guest review
"Rooms are clean and good size for NYC."
Great location for weekend getaway.Genuine Hotels.com guest review
"OK hotel for a central location in NY City."
It was OK. For the price, getting a hotel downtown, it was a good deal, but the hotel is showing it's age. The rooms are a bit worn, the bathrooms are old and have very little counter space. The heat works extremely well. We turned it off (or at least the fan, you can't actually turn the heat off), but the room stayed warm throughout our stay. Even […] though we were on the 12th floor, the construction noise was pretty loud. Read moreGenuine Hotels.com guest review
"Great location and price."
For the price, it was excellent! Rooms can use a little TLC, but none the less, good quality. Lounge staff needs a little more personality.Genuine Hotels.com guest review
"Average place in a great location."
Average overall. The room was small even for NYC standards but more importantly, the room was uncomfortably hot. I called and maintenance did come up but was unable to adequately fix the problem. The window would only open slightly. Since it was a short stay and I had already unpacked i didn't move but wasn't thrilled. Everything else was fine.Genuine Hotels.com guest review
"Will stay again."
I had a lower priced double. This prompted my wanting to have a return 3 day stay at the Roosevelt. It was fine, but it took me at least a day to while to learn how to best adjust the room heat which was a dial and buttons at the heater by the window.Genuine Hotels.com guest review
"Comfortable, cozy, convenient!"
My go-to hotel when in NYC-- love the bar and lobby; great place to hang out and make new friends. Some rooms could use an update but comfortable and cozy, nice toiletries, great value!Genuine Hotels.com guest review
The staff was helpful and the room was quiet. Furnishings are sparse, but everything works well. Lobby was lovely.Genuine Hotels.com guest review
"Great location for weekend visit"
Great location for shopping and walking around, Grand Central nearby makes it easy to get anywhere in the city. Rooms were clean and comfortable, good size for NYC hotel room.Genuine Hotels.com guest review
"Nice business stay"
ComfyGenuine Hotels.com guest review
"Bummer no free wifi"
No free wifi in rooms and must pay to use hotel lobby computerGenuine Hotels.com guest review
nice hotel good location beds a little small for two peopleGenuine Hotels.com guest review
"Roosevelt Hotel NYC"
Great location, classic hotelGenuine Hotels.com guest review
"Next time, pay full price and get bigger room!"
The room was so small!!! Good thing my husband and I are short and thin!!! The heating unit kept us up all night!!!!Genuine Hotels.com guest review
"Nice weekend getaway"
Very nice hotel, everything we needed!Genuine Hotels.com guest review
"A True Diamond"
Wanted a hotel close to Grand Central Station. The Location was PERFECT. As we like old hotels, the hotel lobby was amazing and the only drawback in our room there was a malfunctioning heater, however, it seemed to be fixed the next day. Highly recommend this hotel for the ambiance, convenience to Grand Central Station and the classy and welcoming […] lobby. Read moreGenuine Hotels.com guest review
Hotel staff was incredible, very accommodating and friendly upon checkin and upgraded our room and then the same person remembered us at checkout and was fantastic. Great location close to everything and close to Grand Central to get to lower manhattan easily. Lobby was cool, rooms were on the small side but we didn't spend much time there anyway.Genuine Hotels.com guest review
The overall stay it was very nice walking into the big expensive lobby was impressive the room was efficient and clean the bathroom could've been updated with the fan the drain did not drain in the bathtub well while showering . However the overall stay was very nice your bar staff was exceptional the concierge was a little underwhelming and the hotel […] registration desk personnel were not as welcoming as they could have been ! Read moreGenuine Hotels.com guest review
"Convenient location w/ a nyc feel"
Nice location, but the service isn't great. The front desk people are not very nice, but I guess you get the NYC experience ?Genuine Hotels.com guest review
A decent hotel, close to Grand Central (we came in by train from CT) and easy proximity to theater etc. Only serious negative was lack of hot water for a morning shower - 14th floor and old pipes. When I told the clerk about that, he was sympathetic, but more on the que sera sera level. A first-rate hotel would have offered a coupon for a future stay […] or something. All in all, you get what you pay for, and at a $150 for a premium room, we'd stay there again. Hotels.com was helpful in changing our reservation by a day, but evidently didn't inform the Roosevelt of the change, and that was only not a problem because I had the confirmation # with me. Read moreGenuine Hotels.com guest review
"Just ok. Great location."
The bathroom was not up to par. The front desk woman was terse. She seemed annoyed that I could not understand her accent, even as I said, "Pardon me?".Genuine Hotels.com guest review
"Beautiful and well maintained; gracious front desk"
The Roosevelt was great. We were in NYC for my husband to have knee surgery at the Hospital for Special Surgeries (which should also get A+ if there's a review for hospitals.) We came in Wednesday morning and the front desk was nice enough to let us into a spacious corner room well before the usual check-in time. Very much appreciated and comforting […] as we were a little stressed out! The only negative was a noisy heater, at times, but it was more than drowned out by the jack-hammers below, on street level. But hey - it's New York; if you can't sleep through a little street noise, what are you doing there?? The concierge was also helpful with restaurant advice, and the lobby is beautiful. The convenience to Grand Central - subways and trains home - also a huge plus. Read moreGenuine Hotels.com guest review
"Location Great. Hotel clean and in good condition"
Great hotel in a great location. We'd go back. (Pillows were too big and hard for me)Genuine Hotels.com guest review
"A classic NY hotel"
Wonderful classic, New York Hotel. I booked on hotels.com and my room was automatically upgraded when I checked in. It has a beautiful, spacious, quite lobby for side meetings and conversations. The location is great - walking distance to everything in mid-town. No amenities, you'll pay for internet, coffee, etc. The hotel bar is very basic - no beers […] on tap, cheap wine, but OK for a nightcap. The bartenders are generous with their pours. The hotel is a good value - I'll be back. Read moreGenuine Hotels.com guest review
Love this gem feels like old time nycGenuine Hotels.com guest review
"VINTAGE BOUTIQUE HOTEL RECOMMENDED"
I WORK DOWN THE BLOCK FROM THIS HOTEL. VERY CONVENIENT. THE STAFF.. FROM THE CHECK IN DESK.. TO THE HOTEL BAR. EVERYONE WAS VERY CURTIOUS. I WOULD DEFINITELY STAY THERE AGAIN. AND SPECIAL THANKS TO EDDIE THE BARTENDAR WHO WAS SPOT ON WITH THE GREAT RECOMENDATION ON MY DINNER ORDER.Genuine Hotels.com guest review
Nice place to stay. Very friendly staff for sure! The wifi was expensive and missing a fridge in our room, but expect that, all good.Genuine Hotels.com guest review
"Blizzard of 2015 that never happened"
I stayed here with my husband for two nights during the blizzard that never happened. My first room was the smallest hotel room I have ever stayed in looking over rooftop mechanical equipment. It was very claustrophobic and I could not imagine staying in there for two days. The front desk was gracious, understanding and accommodating and moved me to […] a better room with a view of 45th St. Every staff member was kind and helpful. Highly recommend this hotel but if you get a room you are not happy with, it pays to ask for a new one in a nice way. Read moreGenuine Hotels.com guest review
"grand dame in midtown"
I've stayed in a number of nyc hotels I love this one because it is old school...rooms are spacious. .services are professional. .definitely would stay againGenuine Hotels.com guest review
"Good value, but dont accept a room near elevators"
The hotel is a good value overall, but the room was a was very noisy, too close to the elevators.Genuine Hotels.com guest review
"Comfort in NYC"
Very comfortable and roomy. Would appreciate it better if there was coffee in the roomGenuine Hotels.com guest review
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