"Will go back again"
Front desk personnel were friendly and very helpful, especially because my reservation was sent to them for the following day. They found me a room and made me feel welcome.Genuine Hotels.com guest review
This hotel is in a great spot. An excellent business hotel.Genuine Hotels.com guest review
The staff were super friendly and helpful. The food for room service was also really nice. I had the salmon for dinner and it was really good, as well as the breakfast.Genuine Hotels.com guest review
Response by Omni Los Angeles Hotel at California Plaza The chef will be delighted to hear your comments regarding dinner! We look forward to welcoming you back soon.
"Overnight stay in downtown LA"
Great location near downtown and a block away from Disney Hall. Hotel looks a bit rough on the outside, but the inside is newly renovated. Rooms are clean and modern with comfortable bed and good views.Genuine Hotels.com guest review
"Beautiful hotel inside and out. Great location."
Beautiful hotel inside and out. Great location, right in the middle of the financial district in downtown Los Angeles. Hotel is right next to a museum and has great restaurants inside and nearby. Hardly needed to drive to get around, mostly walked everywhere. Always recommend the Omni Hotel to friends and family.Genuine Hotels.com guest review
Response by Omni Los Angeles Hotel at California Plaza Thank you so much for your feedback! We appreciate hearing that we could exceed your expectations. We look forward to your next visit!
"Quick 2 nights"
Two days on business/ pleasure from Temecula Valley. We had a very good experience. Room incredibly clean, which I always look for. Bathroom large, easy to share and super clean. Great amenities from shampoo, hair dryer, robes etc. bed very comfortable! Room very quiet, hallelujah!! Parking was ridiculously expensive. We lucked out, as it was a Sunday, […] and scored street parking right across from hotel. But do not count on that!! Read moreGenuine Hotels.com guest review
"2 thumbs up!!!!!"
Definately will come back again. :)))Genuine Hotels.com guest review
"Stayed for one night"
Amazing service! The staff were very helpful. I stayed for a friend's wedding and would definitely go back. Free Towncar service was awesome!Genuine Hotels.com guest review
"would stay again"
It was as beautiful as the pictures. They have a great breakfast buffet. The doorman was delightful. The car service was excellent. The area was walkable to anything downtown.Genuine Hotels.com guest review
Perfect location for our one-night stay in LA.Genuine Hotels.com guest review
"Great Place for New Years Eve!!!"
Stayed here because its was close to Grand Park New Years Eve Party. great Service beautiful room and view.Genuine Hotels.com guest review
Great stay close to Grand park for new year.Genuine Hotels.com guest review
"First stay at the Omni"
The hotel itself was very nice, clean, and comfortable. It's centrally located to many a lot of places worth visiting in LA (like the grand market, bradbury building, etc.). When I called ahead to see if it was possible to prioritize a city view for our room, the staff was very accommodating, and confirmed when we checked in that we had been upgraded […] to a higher room with a view. There is also 24/7 room service, which is a great perk. Read moreGenuine Hotels.com guest review
"Omni aging property but great location"
Faucet in bathroom broken No turndown service Concierge amazing Local car service amazing convenienceGenuine Hotels.com guest review
Response by Omni Los Angeles Hotel at California Plaza We are truly sorry to hear about the breakdown in service during your stay with us. Please know that each one of our guests are important to us, and we hope that you will give us the opportunity to show you what true Omni service is.
We stayed for one night and had only a half day to sightsee downtown LA so the location of the hotel was excellent for us. The Disney Concert Hall is a block away and MOCA is right next to the hotel. Hotel staffs were all very friendly and nice. We were traveling by train so the hotel curtesy car service was very useful to us.Genuine Hotels.com guest review
"Smoky in smoke-free zone!"
Hotel room does not have a recycle container (most nicer hotel rooms do). Also, in this LA, California location (smoking is illegal in the building), a super strong cigarette odor on second to last night from hallway coming into room. I called front desk; said they would canvas rooms and call me back. They never called back and left a letter saying […] they could not find the offending party but gave me 2 vouchers for breakfast. Our last night there the smoke was again a problem; I did not call as we left the next day. Not a good sleeping experience. Read moreGenuine Hotels.com guest review
the room and restauraunts were great, the towncar service was ver convenient and was centrally located. great hotel if you are doing business in the area.Genuine Hotels.com guest review
"very nice place to stay in LA"
very pleasant and helpful staffGenuine Hotels.com guest review
"clean and nice"
nice and clean roomGenuine Hotels.com guest review
We had a good time, everything great.Genuine Hotels.com guest review
"Omni is wonderful!"
Omni hotel in Los Angeles was amazing! Huge room and we had a great view from the 13th floor. Extremely clean and the staff were so friendly and helpful. Even though valet parking is necessary and expensive, the valet staff were very good at bringing my car around on time and very nice. My daughter and I loved the place and had such a wonderful stay. […] I've never been to an Omni hotel before, but I signed up as a Select Guest because I plan to stay again any time I go to LA. I picked it over other boutique hotels in Beverley Hill because of the high reviews. I'm glad I did (and it was for less money too) Worth every penny! Read moreGenuine Hotels.com guest review
"Very pleasant and comfy stay"
It was a great stay, very relaxing... The bed is extremely comfy and they have thick curtains that don't let the sun in. The pool is heated. (They do seem to have some problem with their room service.. Make sure you tell them which room you are in. We ordered once and had to call back after an hour because we still hadn't received it, they had sent […] it to another room, and the next day they came to our room with food we hadn't ordered, so someone else got their order messed up. Not a big deal and easily avoidable by telling your room number) Read moreGenuine Hotels.com guest review
"Beautiful Hotel with exceptional service"
We stayed over the Christmas Holiday while visiting our daughter in LA. The service was excellent. It was like we were at the Ritz Carlton or Four Seasons. They even provide transportation in a town car withing a 3 mile radius of the hotel. Would highly recommend staying here! Great bar also on 3rd floor. Lots of areas to just sit and relax. Beautiful […] lobby area. Wonderful staff !!!! Read moreGenuine Hotels.com guest review
"Couldn't ask for more."
The Omni LA was a clean and comfortable hotel in a wonderful location where the friendly staff made us feel extremely welcome. Special thanks also for the extra service and attention provided to us for our 25th Wedding anniversary. Next time in LA we will definitely be returning to this hotel. The hotel courtesy car that drops anywhere within 3 miles […] was also fantastic and very useful. Make sure you take a 5 minute stroll down to the LA central markets for lunch and enjoy the ambience of California Plaza. Read moreGenuine Hotels.com guest review
We stayed at the Omni while visiting Los Angeles to attend an NHL hockey game. The location was great. We walked to the Staples Centre and had a wonderful dinner at steak house in LA Live. Hotel staff were friendly and professional. Hotel located close to freeway access and easy to find. Room and facilities were modern, clean and comfortable. Had a […] great stay. Read moreGenuine Hotels.com guest review
"Omni is great"
I usually try to stay at the Omni when I am in downtown LA. Room service was very good and breakfast as the hotel is either menu or buffet with a chef station to make you fresh eggs or an omelette. The rooms are super clean and the beds are exceptionally comfortable.Genuine Hotels.com guest review
Response by Omni Los Angeles Hotel at California Plaza We are thankful for your loyalty to us, and appreciate hearing that we have exceeded your expectations. We look forward to the next opportunity to welcome you back.
"Good downtown hotel, paper thin walls."
Hotel is very nice and the staff is friendly, but good heavens is it loud. We were on the 7th floor and we could hear people on the street perfectly. If you are looking for a nice, quiet hotel, this is not it. If you are looking for a nice hotel in downtown and don't mind noise, this is a good hotel for you.Genuine Expedia guest review
"Great for two nights at the symphony."
We always have a good time at the Omni downtown. Expect to spend some money, but that is standard for any downtown experience in any major city. The location is ideal for taking in an event at the Disney Symphony Hall or any of the Music Centre venues.Genuine Expedia guest review
"Great for those who want culture without a car!"
Loved it! Nice people and love the area, especially without a car. 2 blocks from big theaters and Disney hall...and 50 ft from MOCA.Genuine Hotels.com guest review
Response by Omni Los Angeles Hotel at California Plaza We are delighted to hear you enjoyed the surrounding arts. In the future, we do offer a complimentary town car service that will be glad to take you within three miles of the hotel. It is on a first come basis. We look forward to welcoming you back soon!
"Great place to stay in Downtown LA"
The courtesy driver Robert from the Phillipines is the very Best!Genuine Expedia guest review
Perfect downtown location. Not too busy but close enough to the city center.Genuine Expedia guest review
Excellent hotel within a block or so of the Disney Concert Hall, Grand Central Market, Museum of Contemporary Art, the Ahmanson Theater, etc.Genuine Hotels.com guest review
"The most accommodating place you can stay in L.A."
We came to attend a concert at the NOKIA and appreciated the shuttle service so much. All staff were so friendly and personable. So convenient to MOCA, Disney, Music Center and nearby restaurants. Enjoyed our breakfast the next day. couldn't have been better.Genuine Expedia guest review
"they will over charge you"
The stay was fine except my card was charged $955 for a long distance call in which I did not make and now I'm waiting on a refundGenuine Hotels.com guest review
Response by Omni Los Angeles Hotel at California Plaza We are truly sorry to hear about the issue you experienced during your recent stay with us, and continue to have to deal with. We hope to be able to resolve this quickly, and appreciate your patience as we work through this together.
"Definitely a must stay!"
This was one of the better hotels we've stayed at. The customer service was so amazing!Genuine Hotels.com guest review
"Close to Downtown"
The hotel and room was very nice. The place is extremely close to downtown. Valet was $30, which was the only part I didn't like.Genuine Expedia guest review
"Beautiful hotel with great amenities."
Amy, the Concierge, was the sweetest and most helpful of all the employees. She helped us plan all of our tours and was available to help us with our return flight to N.Y. and the ensuing delays!Genuine Expedia guest review
Response by Omni Los Angeles Hotel at California Plaza Thank you for recognizing Amy’s excellent customer service! She is an excellent concierge and we are so fortunate to have her on our staff. She will be honored to hear that you found her service so helpful. We appreciate you taking the time to compliment her.
"Perfect for the Philharmonic"
This is an excellent choice for overnight stays that include activities at the Philharmonic, Music Center, MOMA, or other activities at the north end of DTLA. The rooms are large and in excellent conditions with good amenities. Nice views from the upper floors and the fitness center is large enough and with modern equipment.Genuine Expedia guest review
"Excellent choce Downtown LA"
Great modern room, friendly staff, beautiful lobby and restaurant. Excellent value. Downsides -- expensive, slow valet parking, slow service in restaurant and barGenuine Hotels.com guest review
Response by Omni Los Angeles Hotel at California Plaza We are delighted to hear you enjoyed your overall stay, and especially appreciate your feedback on how we can improve our service to our guests. We hope that we will have the opportunity to exceed your expectations on a future visit.
It's always the best place to stay in downtown LA when the price is right!Genuine Hotels.com guest review
"High hopes, disappointed"
hopeful getaway fraught with "not so good" Room not ready when we opened the door to our room, so we were given a nicer and bigger room, nice BUT the tub did not hold water, drip drip drip and the bed was too soft, they moved us the next day and all was fine. The challenge is the people, not well trained in the midst of these challenges. Front desk, […] fair, valet, fair, food service, fair. All below my expectations. On check out I did speak with a manager who listened well and accepted my thoughts nicely.I do like the area. LA is changing in a fun way, Grand Central is getting cool, bar had a great musician, good walking Read moreGenuine Hotels.com guest review
Response by Omni Los Angeles Hotel at California Plaza We are truly sorry to hear about the issues you encountered on your recent stay with us. We continue to strive to improve the service we provide to our guests, and your feedback will be very helpful with our staff training. Please rest assure that your comments have been shared with the appropriate department heads, and we look forward to exceeding your expectations on your next visit.
"Would not offer refund"
7 days prior to reservation date and they would not refund.Genuine Expedia guest review
Response by Omni Los Angeles Hotel at California Plaza We are sorry to hear about your dissatisfaction. Without knowing the details of your reservation and the policies for your specific booking, we can only express our apologies that we could not come to a satisfactory solution. Please know that we do make every attempt to exceed our guests’ expectations, and we hope to have an opportunity to do that for you in the future.
"Customer service was fantastic!"
The staff was outstanding and accommodating with any of our request. Great rooms!Genuine Expedia guest review
"Loved the Omni"
Was in LA for 2 nights at the Omni in Dec 2014. Had a great time here. The staff were friendly, the rooms clean and fresh. Loved the food as well. Their restaurant on the third floor is superb.Genuine Hotels.com guest review
"Average - Priced right."
Nothing special. It is price right for what it is.Genuine Expedia guest review
Response by Omni Los Angeles Hotel at California Plaza We appreciate your feedback, and strive to continue improving our service to our guests. We hope that we will have the opportunity to exceed your expectations on a future visit.
A very nice clean comfortable room.Genuine Hotels.com guest review
"Stay at The Omni at California Plaza"
The stay was amazing as the staff were great with free car available to take you anywhere within three miles. Super helpful staff when it came to getting a shuttle to the airport and finding out what is on. The room was great and I will stay here again and again. I cannot thank them enough for everything they did to make our stay a great one.Genuine Expedia guest review
Response by Omni Los Angeles Hotel at California Plaza We greatly appreciate your enthusiastic review of your stay with us. Thank you for recognizing Robert, our driver. We are very proud of him and the excellent service he provides our guests. Our Concierge associates are also very helpful with whatever needs our guests may have. We are so pleased you had such a wonderful stay and look forward to being of service when you return!
"Nice hotel in downtown LA. Staff was really nice"
If you are parking a car here during the week expect to pay $40 for valet.Genuine Expedia guest review
Had a great stay!!!Genuine Hotels.com guest review
"Great downtown hotel"
Great location, downtown LA. Modern and clean rooms. Very comfortable beds. Friendly staff. Pricey, but I got a good deal for the night. Parking was expensive, but it is about the same at all comparable downtown hotels.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )