"Good for families"
Very nice hotel; right by the Disney concert hall, Grand Park, California Plaza, Museum of contemporary art and lots of restaurants and bars. The hotel restaurant was excellent. Also, enjoyed the club lounge with the club room-- great breakfast and happy hour.Genuine Hotels.com guest review
When the room we went to was smoky (it's a non-smoking hotel) the front desk moved us quickly and offered us free breakfast vouchers. The breakfast was exceptional. We also made reservations and ate at their restaurant, and that was amazing as well. The free shuttle was quick, luxurious and easy. We will definitely go back.Genuine Hotels.com guest review
We loved the hotel!Genuine Hotels.com guest review
"close to many sights"
The service and friendliness of all the hotel staff was terrific! My family will need to travel back and forth to Los Angeles several times a year. We will be sure to stay at the Omni on each of these visits!Genuine Hotels.com guest review
Response by Omni Los Angeles Hotel at California Plaza We are absolutely thrilled to have you as a loyal guest. We look forward to your future visits, and continuing to exceed your expectations.
"didnt clean our room"
we left the room around 8:30am and came back around 3:pm but our room was still not clean yet. we have 2 kids that got wet from top to bottom from playing water. you can imagine we need clean towels and the room to be clean. Luckily, I brought some small towels from home and used it immediately.Genuine Hotels.com guest review
Response by Omni Los Angeles Hotel at California Plaza We appreciate you taking the time to share your experience with us, so we can work on improving our service to our guests and to their specific needs. We hope to have the opportunity to welcome you back, and exceed your expectations.
"BEST STAY EVER!"
Between the hotel itself and the front desk staff, my stay (with my husband and two kids) was absolutely wonderful! I will most definitely be staying here on my future trips to LA. The only thing i would've liked ever more is a bigger pool, but overall we had a wonderful time here.Genuine Hotels.com guest review
Response by Omni Los Angeles Hotel at California Plaza We are so happy to hear you and your family had a memorable experience with us. We look forward to the opportunities to welcome you back in the future.
"Excellent customer service!!"
I highly recommend the Omni Los Angeles for any first time visitors to California. The staff is very helpful and friendly. They even scheduled a private car for me to take me to the local Rite-Aid and quickly returned to pick me up from the Rite-Aid when I was finished shopping. The restaurant in the hotel also has very good food and is open late for […] guests. If you plan to fully enjoy your hotel stay in Los Angeles, please stay at the Omni Los Angeles. Read moreGenuine Hotels.com guest review
"Near Philharmonic Hall and Contemporary Art museum"
Elegant Hotel. BUT expensive breakfast items. Not near center of town.Genuine Hotels.com guest review
The hotel is a deal!!! Clean, quite, and the service was very profesional!Genuine Hotels.com guest review
Good enough to be a business hotel.Genuine Hotels.com guest review
Wonderful!Genuine Hotels.com guest review
Although short stay, I was very happy with the hotel and location. ! Will definitely stay there again.Genuine Hotels.com guest review
Great hotel with convenience to fabric district restaurants metro. Courtesy car was huge plus.Genuine Hotels.com guest review
"the location is very good"
it was a nice stay but there is something missing may be the Japanese sleepers for the roomGenuine Expedia guest review
"Cancelled on me wheni arrived"
Without any indication that the hotel only accepts 21+ year customers, I was declined a room even though I am older then 18!Genuine Hotels.com guest review
Response by Omni Los Angeles Hotel at California Plaza We sincerely apologize for any confusion or inconveniences experienced due to our policies. Our requirements for check in are clearly outlined on www.hotels.com. In the future, if there are any questions or need for further clarification, we would be more than happy to assist.
Staff friendly; smelled nice; clean; comfortable.Genuine Hotels.com guest review
Enjoyed our stay at omni .Genuine Expedia guest review
"Center of everything"
I thought my stay was fine. I had to visit the USC campus and it was only a short drive. Staples Center and LA Live were close as well. I would stay here again.Genuine Hotels.com guest review
"Quiet, comfortable, and clean"
Staff very professional and pleasant. Room very comfortable, quiet and clean. Bathroom perfect except glass shower door allowed water onto bathroom floor and soaked mat every time we showered.Genuine Expedia guest review
Response by Omni Los Angeles Hotel at California Plaza Thank you for sharing the information regarding your shower door. Please be assured that our management team will research this so that this issue can be addressed. Internet is available as part of our complimentary Select Guest program which also includes several other amenities. We do hope you will plan a return stay with us.
"An excellent choice!"
Every moment in the hotel was a pleasure. The staff was exceptional and the accommodations were spacious and quiet. Very enjoyable.Genuine Expedia guest review
Response by Omni Los Angeles Hotel at California Plaza We are pleased to hear you enjoyed your stay with us, and your vacation to Los Angeles. We look forward to an opportunity to welcome you back to any of our Omni Hotels & Resorts.
Nicest Hotel Staff I have ever encounteredGenuine Hotels.com guest review
"Business Travel, Great Hotel"
Hotel was great for my 2 night stay. Perk included an amazing bathroom, with bathtub and separate shower. I did order room service, and wasn't impressed with food taste or quality, but the hotel itself was fantastic.Genuine Hotels.com guest review
The service was outstanding, the rooms very clean. the valet parking driveway was a little small but they got you in and out of your car in a timely manner. will defineatly stay here again. grear experienceGenuine Hotels.com guest review
"Definately on my go-to list of hotels in LA"
The staff were responsive and personable. The rooms were comfortable and clean. The building was impeccable. The pool was under construction so we were given passes for a nearby hotel's pool. The valet staff were great at getting us in and out quickly and efficiently. Service with a smile. I highly recommend the Omni.Genuine Hotels.com guest review
My husband and I enjoyed our quick but relaxing 1 night stay.Genuine Hotels.com guest review
As hotels go the Omni name is spot on, but the Omni down town LA gives an impression that it is all corporate business and no fun. The room and service was fantastic. I would recommend this location.Genuine Hotels.com guest review
"Great staff, beautiful space and rooms."
My addition to reviews: we mentioned that we were celebrating my wife's birthday at the front desk, and when we came back from dinner, they had left champagne and a delicious slice of cake, as well as a card, for us. It made us feel like we were at a resort!Genuine Expedia guest review
Response by Omni Los Angeles Hotel at California Plaza We are honored that you selected our hotel to celebrate your wife's birthday and glad you enjoyed the cake and champage. The name of the restaurant is Maccheroni Republic, which is quite popular. We look forward to your returns stay with us.
Service was impeccable, from the front desk to room service to valet: outstanding. The courtesy car is a plus. Would definitely stay again and recommend to others as well.Genuine Hotels.com guest review
"Night staff very rude."
I arrived at the hotel at 1030 at night and I had another guest as the person to check in. He had not arrived when I got to the hotel and the gentlemen who was checking me in would not let me check into my room even though the hotel was booked under my name. He was very very rude and did not try to help me in any way shape or form. All he did was turn […] his back to me. Thank goodness for expedia being a great company who called the hotel and helped me get into my room. If it wasn't for the rude staff I would absolutely give the Omni 5 stars. Read moreGenuine Expedia guest review
"Nice hotel in financial district"
Was a nice hotel, but a shame you have to pay for wifi and only valet parking, which is also pricey and no breakfast included. There are other hotels just as nice that offer these complimentary as part of your stay.Genuine Hotels.com guest review
"Nice Hotel and close to the convention center."
The Hotel was a very nice hotel. Clean and the staff was very helpful. I will use you again and recommend to all my friends. Thank you for a pleasant stay.Genuine Expedia guest review
"Great downtown location"
Very well located for theater goers to both the Music Center and the Disney Hall, as well as other LA attractions.Genuine Expedia guest review
"Fabulous Room. Delicious Food."
Our stay at the Omni was great. Check-in was easy and our room was fabulous. Also, the food was DELICIOUS.Genuine Hotels.com guest review
There were a few unexpected things that occured upon arrival, but it was all completely understandable. I had booked the hotel for one night for my 20th birthday and forgot to check to see if they are a 21+ hotel (which they are!) There was also a $50 incidental charge, and $30 for parking. The incidental charge was understandable, but i have to admit […] the parking caught me off guard. Other than that, this hotel was great with amazing customer service! Read moreGenuine Hotels.com guest review
"OMNI stands for exellence!"
Wonderful hotel. Amazing staff. Join their rewards program and get free wifi and compliementart morning drink delivered to your room in the morning. Stunning service, beautiful room and great restaurant.Genuine Expedia guest review
Response by Omni Los Angeles Hotel at California Plaza We appreciate the glowing review of your stay with us. As a member of our Select Guest program, we hope you will stay at other Omni properties during your travels. We look forward to being of service when you return.
Excellent service. Surprising. Will stay at Omni whenever I'm in downtown Los Angeles overnight.Genuine Hotels.com guest review
Response by Omni Los Angeles Hotel at California Plaza We’re so delighted to hear we could exceed your expectations. We look forward to your future visits.
"Locationworked well for us. The shuttle was great"
We were on the 5th floor. The noise from the firepits below went on til 2am. Not good. Otherwise the stay was very nice.Genuine Expedia guest review
Response by Omni Los Angeles Hotel at California Plaza We apologize for the noise level. In the future, if you have any issues during your stay, please let us know and we are more than happy to accommodate a room change, if available. We hope this will not deter you from staying with us again. We look forward to the opportunity to welcome you back.
The Omni is absolutely gorgeous inside and out! The rooms are spacious -- a standard room with two beds was plenty for my travel group of four. The staff from valet to check-in and check-out were very amicable and accommodating. The location is nice in downtown. Only downfall is that your only parking option is valet, which is $40/day on weekdays and […] $30/day on weekends. Be sure to sign up for their free loyalty program for free in-room wifi! Read moreGenuine Expedia guest review
"Close to Disney Hall and LACMA"
Everything great; only one comment: there is no towel rack in any way convenient to the shower. I had to put the towel on the floor in order not to have to walk all the way across the wet, slippery floor to reach it.Genuine Hotels.com guest review
Response by Omni Los Angeles Hotel at California Plaza Thank you for your feedback! Your comments have been shared with the appropriate department head. We hope your overall stay was an enjoyable one, and we look forward to having you back soon
"Really nice hotel, terrible area."
This is a very nice hotel. Unfortunately the pool was under construction when we stayed there. Other than that we were happy with our stay. Just a warning, this area of downtown Los Angeles has very little to offer. We found a decent Indian restaurant but most attractions were not in walking distance.Genuine Hotels.com guest review
"Nice place to stay"
Friendly, classy, cllean. $40 /day parking fee , a little too much. $10 wifi not necessaryGenuine Expedia guest review
"Nice hotel close to Metro station"
Very nice staff and willing to accommodate people. The room was clean and quite.Genuine Expedia guest review
"Lovely place to stay in downtown"
My boyfriend and I are in our 20's and we really loved our room here. The design was modern/luxury and the bed was very comfortable. We had a beautiful view of downtown LA surrounding the building. I will definitely stay here again when I am back in downtown LA. 5 stars!Genuine Expedia guest review
"Most accommodating hotel"
The hotel staff take your luggage from the car to your room, clean rooms and nice staff.Genuine Expedia guest review
"Good for the price"
I recently went to LA for the weekend and last minute started searching for hotels. At first, I was inclined to go all out and get something very high end. Ultimately, though, I went with the Omni. It was 4-star rated, much cheaper than most of the other 4 star hotels, and pretty centrally located in downtown LA (at least, that is, to my friend and […] some other stuff I had planned.) I don't regret my decision, but I do feel like it wasn't exactly what I was looking for. The room itself was the best feature of the hotel, with a comfortable bed and relaxing shower. Design-wise it wasn't very thrilling, but that's not what the hotel is going for. Speaking of the hotel as a whole, it was outfitted with some typical features like an outdoor heated pool and fitness center, and also had a really nice spa center. I wish the hotel had a jacuzzi, though. It's a simple feature that makes any hotel so much better. Parking around this area is a bit inconvenient if you don't want to do valet, which is all the hotel offers. Finally, downtown LA is, of course, downtown LA. Yes, it's centrally located but there's nothing going on other than some sketchy people hanging around at night. If you're not too picky about your hotel features and design, this would probably be a great budget choice. If you're looking to be just slightly more pampered, I'd increase your price range a bit. Read moreGenuine Hotels.com guest review
Response by Omni Los Angeles Hotel at California Plaza Thank you for your feedback! We appreciate the time you spent to help us make improvements in the products and services we provide to our guests. We understand that there are many options in the Los Angeles area based on the needs of your trip. We’re sorry to hear that our surrounding area did not meet up to your expectations. We hope your next trip to Los Angeles will be a more memorable one.
"Outstanding in all respects"
I enjoyed my stay to the Omni LA immensely. I had meetings throughout the LA metro area, and this hotel was convenient to all Freeways. It is in sight of MOCA and the Disney Center, and a short walk to the Downtown financial district - all of which were on my itinerary. The sraff was couresy, and more than helpful. Also I appreciated their flexibility […] when my travel plans changed due to weather-related flight difficulties. All in all, a "bravo" for the Omni. Read moreGenuine Hotels.com guest review
Service in the cafe and the valet were exceptional!!Genuine Hotels.com guest review
As always omni was beautiful and comfortable.and quiet.Genuine Expedia guest review
Response by Omni Los Angeles Hotel at California Plaza We are so pleased you enjoyed your stay with us. Thank you for taking the time to share your experience. We look forward to welcoming you back the next time you are in Los Angeles.
"Excellent hotel close to Staples Center."
Outstanding Service... The House car was easy to use and very helpful.Genuine Expedia guest review
Response by Omni Los Angeles Hotel at California Plaza Thank you for your feedback! We are happy to hear that the town car service is a benefit to our guests.
"Very nice great staff. Valet were very good also."
Great experience, staff was friendly . Close taxi ride to Staple CenterGenuine Expedia guest review
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