"A little getaway"
The Q Hotel is in a prime location and for an unbeatable rate! The staff were very friendly and helpful when asking for nearest hotspots. The neighborhood of Westport a great place to be! We walked to nearby restaurants, bars and shops. There is a great sampling of foods around the area. We ate at Jerusalem Cafe (best falafels!), Beer Kitchen (fantastic!) […] and Korma Sutra for the lunch buffet (yum!). The beds were not that comfortable and that is my only complaint. Otherwise, this hotel is in the best location for walking around and exploring. You are also within shuttle distance to the Rivermarket! Read moreGenuine Hotels.com guest review
"St. Patricks Day Fun!"
Staff was nice, a little busy because it was St Patricks Day, But had a good time. The room was super clean!Genuine Hotels.com guest review
"Older building, poor parking access"
I arrived on a weekend that it had snowed a bit and apparently there was VERY POOR road cleaning. There is one driveway to the hotel which is up a small hill and my vehicle could not get in because of said snow not being cleared-not even in the driveway. So, make sure it hasn't snowed! I checked in after "happy hour" so there was no refreshments available […] in the lobby. The elevator was creepy small, if you have elevator phobia do not go here. I reserved a non-smoking room, and the clerk reassured me the whole hotel was non-smoking. The hallways smelled a bit of older cigarette. Once I got to my room it hit me like a slap, reeking terribly of smoke especially in my room. As I am asthmatic and sensitive to such things I couldn't possibly sleep there. Mind you I wasn't able to park anywhere near the hotel anyhow. I left to find a place to eat and when I couldn't find a non-shady-looking bar near by I gave up all my efforts and drove the 2+ hours home, unable to stand it. Read moreGenuine Expedia guest review
"near what we wanted to see"
The hotel is very centralized for us. The hotel personnel were very friendly and helpful. We liked that we didn't have to get up and go out for breakfast. If I would have thought about it sooner I sure would have booked your spa.Genuine Hotels.com guest review
Overall very pleasant stay -- a few things in the room were a little questionable cleanliness wise but I'm on the OCD/germaphobe side of things. The overall ambiance, great breakfast, and shuttle service (didn't have to rent a car) were all huge wins. Will stay again.Genuine Hotels.com guest review
This hotel is acceptable at best for a boutique hotel. It really needs updating. In March when you needed AC the best they could offer was a window fan. Have not experienced any hotel like that in a very, very long time.Genuine Expedia guest review
"A drop off"
Stayed at the Q many years ago and my how it has changed. Really, soap dispensers in the shower, I can't imagine that little bottles could cost that much. Little to no water pressure in the showers. The one thing it has is location. Probably never staying again.Genuine Expedia guest review
"Boutique hotel in Westport."
I've stayed at the Q several times and was disappointed in this most recent stay. I learned upon check out that the hotel was sold in October to Marriot and in Oct.2014, will become just that. This explains a lot of what was missing. The quality customer service and personal touch I was accustomed to under the previous owner was missing. My first room […] had dried vomit on the floor. I was promptly moved. The bartender was rude, unlike my previous experiences. The driver that was supposed to be available for shuttling was always unavailble. This too was unlike previous experiences. Read moreGenuine Expedia guest review
"ecellent location for food & drink!"
everything was great except the bath tub / shower. But I heard that they will be renovating motel in june and open back up in September. Service and staff was great!Genuine Hotels.com guest review
EV ERYTHING WENT GREAT BUT THE 1 1/2 HOUR WAIT FOR THE SHUTTLE WAS DEPRESSING.Genuine Hotels.com guest review
"to like this place"
first room we were given was dirty - beer bottle, used soap, used coffeecup, pillows off the bed although beds were made. They gave us a discount but I had started unpacking before I noticed how bad the situation was and it was a hassel to find trolley, pack-up and move. There was no airconditioning and it was unseasonably warm so whole hotel was hot. […] Very uncomfortable. We could hear every word thepeople next door said. Interior has become shabby. We used to like this place but won't go back. Read moreGenuine Expedia guest review
"Nice Hotel close to the plaza"
Nice Hotel, nice staff, the free wifi needs some help and the air conditioning of the room was awfulGenuine Expedia guest review
"The room was very small and hot"
The room (410) was so small there was less than a foot between the beds and the wall. So you could only get out of the bed on one side. We had a room with two double beds for our family of 4. The room was so hot that we turned off the heat, but we were still sweating and couldn't take it any longer. We were able to open the window on the 4th floor, […] but the screen was hanging loose. We called the staff and they sent up someone right away with duck tape to tape the screen, but as far as the heat, they said that there was nothing they could do about it. It was 32 degrees outside and we had to have the window open in order to sleep. If you like hot showers, you will love this hotel. I never could find the cool water. The shower water was so hot that I couldn't stand under it. We had to brush our teeth in boiling water. The made-to-order omelets were good, but you had to wait along time to get them. The room was clean, but the ceiling was cracked and the furniture needed replaced. We booked online and when we went to check out, the hotel staff didn't even know we were still there. We booked 3 nights online and the hotel thought we were only staying two. The hotel clerk looked very surprised and said that 410 was suppose to be empty. The hotel handed us a bill of sale and their price was $20 less than the online price. Our special online deal doesn't seem very special now. So if you really want to stay there, I'd call the hotel direct and don't sleep in 410. Read moreGenuine Hotels.com guest review
"Nice location; property has become shopworn"
The staff are welcoming and helpful. The property, though apparently decorated within the last decade, has become shabby. Our faucet was almost completely pried loose from the sink. During our particular stay, our neighbors were running in and out of their rooms from 2 to 5 am, slamming doors and talking loudly.Genuine Expedia guest review
"Nice place great spot to go bar hop Westport."
Happy St Patty's Day great place to be close to the bars of Westport to do the pub crawl. Nice place to stay nice features real clean nice breakfast.Genuine Expedia guest review
Loved how I could walk to just about every thing I needed. Room was great and two free drinks every night we stayed was even better!Genuine Expedia guest review
"Web preview oversold the rooms"
Sunday there is no maintenance person on duty. Isn't Sunday a guest day too?Genuine Expedia guest review
"Not dirty but nasty. Very nasty."
Okay so it just depends on what kind of person you are and your tolerance level. If you are the type that really doesn't have much expectations in a hotel. You know you just want a bed and a toilet then you won't mind this place at all. If you are the type of person that is really put off by a desk top that has a bubbled and cracked veneer, when you […] lie down on the bed the springs creak loudly and a toilet bowl that where the porcelain of the bowl is chipped and looks stained and first glance don't come here. I stay in hotels on and off about six months out of the year. The Q masquerades as a 3-4 star hotel price-wise, but has 2 star amenities. Some (or more) money should be spent maintaining the rooms. Read moreGenuine Hotels.com guest review
"Not a 4 out of 5 hotel."
Had the wrong room rate at check in. Gave me keys to a room that was already occupied (current occupants were not happy as we walked in). Promised two beds, did not get two beds. It would have been OK as a "budget hotel", but not close to a 4+/5 hotel. It was the Big 12 basketball tourny, so they were very busy, still not enough of an excuss to overcome […] all this issues. Read moreGenuine Expedia guest review
We left after one night. Room was the level of a one or no star facility. What they said was a queen bed was not even close. I would look closely at the rating of this hotel based on the room we were put in. All furniture was old and the TV was as well. Only redeeming value was the location close to the Plaza but saying this was a Plaza located hotel […] is stretching the truth. Read moreGenuine Hotels.com guest review
The staff was very helpful and friendly. My room was on the 4th floor and the AC was not turned on yet so the room was hot and uncomfortable. The maintenance man was able to come and open our window. Would stay again but not on the 4th floor!Genuine Expedia guest review
"Nice hotel in Westport"
Overall a nice place to stay. Rooms are small and the shower didn't work well. Staff friendly and shuttle driver very friendly and fun. Good breakfast. Decent value for the money.Genuine Expedia guest review
"Very small rooms."
Unfortunately, we would never book at this hotel again. The beds in our room were very hard and uncomfortable. The breakfast that they say is great was far from great. The omelets took 25 minutes to get. Other than omelets, there was not much to eat. Unless you wanted to pay extra, there is no microwave nor mini frig in the room. The rooms themselves […] are very small. The only thing good about this hotel was that it was very clean. Next time, I will go with a hotel chain that I know about. There are many better hotels in the area than this one. Read moreGenuine Expedia guest review
"Good overall hotel."
Nothing too fancy, but clean and convenient. Has a free happy hour from 5-7pm with twp complimentary drinks. I would stay here again.Genuine Hotels.com guest review
"Billy & Stans Q adventure"
We liked the hotel, we enjoyed the cocktail hour-a real nice touch and loved the full breakfast. We feel you made our stay extra enjoyable with these nice touches. The little sitting areas in the main lobby were cozy. Offering the shuttle service to the convention center took a lot of stress off, since we would have had trouble finding it. Heres a problem […] you probably can't correct. You can't turn on the air in your room to cool it down during this time of year . The bed was too soft and didn't get a good nights sleep. When sitting in the tub, i looked right at the underside of the toilet rim which was very dirty and it was not a pretty sight. Should have put the lid down, but just commented to myself instead. We loved the staff. Very upbeat and pleasant. Read moreGenuine Hotels.com guest review
"Nice hotel in Westport"
It is an older hotel, but kept up nicely. Staff was pleasant and helpful. I missed the building the first time thru, as there is no sign. Look for name on the building.Genuine Expedia guest review
Although the GPS took us thru a questionable part of town to get to the Q, I was pleasantly surprised with the hotel itself, location, and service I experienced. Not only did everyone I asked know which direction to point me, everything was in walking distance (even the grocery store). The shuttle guy (Orlando) was amazing, and he made the journey so […] fun. Seriously, that guy needs a raise, traffic in KC was awful and he handled it with such grace. Our friends were staying in a hotel 10 minutes away, and theirs was terrible compared to ours. The Q is older, but looked really neat, the bar was great, and my room was in tip top shape. I couldn't have asked for a better place. Read moreGenuine Hotels.com guest review
"Nice hotel in downtown area"
Booked this room for a stop along a road trip. Conveniently located in KC. It was a little under expectations.Genuine Expedia guest review
Great location! Stayed at this hotel when attending a concert at the Sprint Center. The free shuttle to P&L was great. Free breakfast was really good. Good service, nice room. I really have no complaints. Would definitely stay again when going to another event at the Sprint Center.Genuine Hotels.com guest review
"Im coming back, more than i expected for the price"
I stay at plenty of hotels and for i paid i was expecting kind of the cheap motel feel but what i got was more of the Hyatt feel for the moment i walked in the door.The staff and the hotel was top notch.And then to get two free drinks for guest just added to the great experience.I will defiantly be going back.Genuine Hotels.com guest review
"Great Location, Awesome Staff"
Hotel is beginning to exhibit signs of wear and tear.Genuine Expedia guest review
"Room nice staff not so much"
The hotel and it's location good for what we wanted but staff and customer service not helpful or friendly.Genuine Hotels.com guest review
The location was great. The bed was very comfortable, Glad we could open the window, wth the heating and cooling system being locked into " Heat Only" made the room way to hot. The best thing to do is to shut the system off in the room and open the window. The whole setup for breakfest needs to be redone. With not having any other hot food available […] except for the omelet station and with people not waiting in line until the order is completed makes for a disaster. Each person should be given a number or have other hot food available. The staff was very friendly. I thought the place was Ok, my wife said it was not clean and that she would not stay there again Read moreGenuine Hotels.com guest review
We enjoyed a comfortable 2 nights. It was in a convenient area for our weekend plans. The happy hour and morning breakfast were definite perks. Staff was great!Genuine Expedia guest review
"Perfect Location, Great Price"
I was very pleased with my stay here. I was in town for a wedding, so the hotel shuttle service was incredibly convenient. They drop off and pick up within a three mile radius of the hotel, so I didn't have to worry about having too much fun at the open bar. I also really enjoyed the two free drinks I got each night. Also, the hotel is conveniently […] located within wailing distance of all the best Westport bars and restaurants. Read moreGenuine Expedia guest review
"nice in most respects but NOT GREEN!!"
Sink and tub water way too hot! also....GREEN??? they did not even recycle plasticGenuine Expedia guest review
"Nice clean and close to all nightlife"
the hotel was very clean and had a lot of character. the free shuttle service to all the local nightlife made this a huge plus for us as we we just there for the evening to get away from Omaha for a night. We will stay againGenuine Expedia guest review
"I was in and out."
It was comfortable, and a convenient location... housekeeping left a towel from the previous reservation hanging on the shower curtain rod... so that was a bit unnerving... but i have stayed with them in the past, and i have always felt very secure and looked after, so i figured i wouldn't let this one towel devastate my trip... Breakfast is a nice […] addition to the stay here, and i appreciate the recycling as well as rubbish bin in the room.... Read moreGenuine Expedia guest review
"Nice eco hotel"
We had to stay for our daughters surgery, and we were at first turned off by the front man saying we couldn't pull up front to get our infant daughter and luggage out (it was during the bad snow early in Feb) and they hadn't plowed so our car got stuck. However, the happy hour was nice, the bed was a little firmer than we'd like and they had no queen […] rooms, but it wasn't too bad. A little small though. Very charming deco and other staff were very nice. Told the lady at checkout about the rude man from the start, and they comped our bill without our asking. It definitely made up for it. We'll try to stay before they become a Mariott AC this June. We also got a room far away from the elevator without having to request it (we had a baby, that would've been a disaster) and it was all very quiet. It was also right in the heart of Westport so we got to go to the Flea, Sun Fresh, and walk around in the evening. They also gave complementary passes to Gold's Gym across the street. Read moreGenuine Expedia guest review
"One night for business"
Very polite staff. Two free drinks at happy hour and free parking are nice perks. Walking distance to a variety of non-chain (and chain) bars and restaurants. Good if you are visiting downtown, the Plaza or UMKC. I was just there for one night on business, so did not use spa facilities. Breakfast ok.Genuine Hotels.com guest review
"Convenient and Charming"
Great location in the center of Westport with easy access to nightlife and the rest of central KC.Genuine Expedia guest review
The Q is a good place to stay. There seemed to be a younger couple vibe staying there. The free cocktail is probably the main draw for most people to stay here. TV left much to be desired, as well as the cheap remote. But the room was clean, with a modern flare. Not real sure what makes this hotel "green," but that's not a draw for staying here. Didn't […] get to try any spa eminities, but parking is free and plentiful, and it's a good price for such a Grady location. Read moreGenuine Hotels.com guest review
"Ok hotel but lacked cleanliness"
Hotel had a friendly staff and some great incentives, free drinks and shuttle service to uptown and and the plaza. However, our room wasn't clean. There were stains on the sheets so we didn't stay. The gentleman working the front was very courteous and refunded our rates.Genuine Expedia guest review
"Good location & staff, Room condition lacking"
My stay at The Q Hotel and Spa was for multiple nights. On the surface the facilities and condition of the room looked appealing but upon closer inspection glaring flaws (refrigerator not working, door jam broken, dresser damaged, linens lightly stained, no drain covers in sink or tub) tarnish your view. Although a "spa" is advertised, the technicians […] are NOT on-site and no nail tech is available (despite nail services being offered in the menu). Hotel staff phone the techs to schedule spa appointments for guests. The i-pod player, flat-screen tv, free internet, free hot breakfast and free happy hour drinks did not completely off-set these disappointments. Microwaves and refrigerators come only in King Deluxe and Queen Deluxe rooms. Over all the staff was excellent. At breakfast, Rita and Brandi were more than kind and friendly. They were caring and warm. Orlando was not only helpful but anticipated the needs of guests with the purpose to meet them. However, I found Stephanie (front desk) unable to resolve or fulfill any of my requests, even after being reminded. Read moreGenuine Expedia guest review
"Hotel was fine, room was a bit small for two of us"
The staff was great. I had left my laptop bag somewhere on the property. It contained some prescriptions that I needed, some money, and all of my business files were in there. I was really upset when I realized that it was gone. The hotel staff tracked it down, and returned it to me the next day, with nothing missing, they were great.Genuine Expedia guest review
The rooms are small. If you have a room with a double bed in it. There is no room for 2 suitcases and 2 people. Someone visiting from a cheaper hotel down the street agreed. There room was bigger. Also, very cold in the room. The military discount was more than the original rate quoted for the room. This hotel I would only recommend to old rich people […] who have nothing to do with there money. Terrible place. Read moreGenuine Hotels.com guest review
Room were clean but smallGenuine Hotels.com guest review
We stayed on the ground floor. It was very noisy with lots of slamming doors all night long. Maybe just the location but it made for a long night. The staff went out of their way to be pleasant and the breakfast was a nice touch. Overall I would stay again before holding the noise against them.Genuine Expedia guest review
"Hotel has been sold"
In a few months this hotel will change brands and undergo a major renovation. Since the hotel has been sold the current owner are doing the bare minimumGenuine Hotels.com guest review
"No Spa Service"
The Hotel itself is nice, and the rooms are clean. We purchased the room and received a spa credit, however, when we arrive we were told very rudely that there was no spa treatments available, not because they were all booked, but because they did not have anyone give the massages. If you advertise a spa, then you should have people to work the spa. […] The night clerk was defiant, rude and argumentative, and not willing to try to make things right and not sorry that they couldn't offer spa treatment. Read moreGenuine Hotels.com guest review
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