All hotels in El Paso, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here5035 South Desert Boulevard, I-10 at exit 11/Mesa St., El Paso, TX, 79932, United States of America, ‏‎855-238-1590
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.5 / 5Good

Score breakdown (from 31 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    3.6
  • Comfort
    3.7
  • Condition
    3.7
  • Neighborhood
    3.5
1.0 / 5Poor
"El Paso West"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
just passing through, there was no toilet paper in the room, its an older hotel so just doesn't look clean, no where to take a dog. The town of El Paso is a bit scary
Genuine Hotels.com guest review
1 night family trip May 13, 2015
Laura
US
4.0 / 5Excellent
"Good Night Stay."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
For an overnight stay it was not bad. Finding a parking where you can hear the alarm, or eye out was a little bit challenging. It was quiet & fell right to sleep. The room was overall good.
Genuine Hotels.com guest review
1 night trip Nov 8, 2014
JOSEPH
US
3.0 / 5Good
"comfort"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
friendly comfortable the room
Genuine Hotels.com guest review
1 night family trip Nov 15, 2014
JOSE LUIS
US
4.0 / 5Excellent
"wonderful"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Wonderful
Genuine Hotels.com guest review
1 night romance trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Great as expected."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good rates and clean rooms. I've stayed here several times
Genuine Hotels.com guest review
1 night business trip Oct 16, 2014
John
US
3.0 / 5Good
"Small but clean"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Nice for a quick night to stay. Nothing fancy.
Genuine Hotels.com guest review
1 night trip Sep 15, 2014
A Traveler
US
1.0 / 5Poor
"Untrustworthy"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Unfortunatly we had a very sad experience. We made some Amazon shopping and made them sent to the hotel and two deliveries were missing, even though they were received and singed by the hotel employes, the answer was they were lost and do as you want. The manager made no try to compensate the lost and only said we have no obligation, we do it only as a courtesy. Besides the money lost they are not trustworthy. We'll never go back. They offer breakfast, and for a 46 rooms hotel they have only 9 chairs. In a family hotel? We were in line for 30' to get to the waffles machine. Definetly not a hotel for us.
Genuine Hotels.com guest review
3 night romance trip Jul 25, 2014
Federico Marin
US
4.0 / 5Excellent
"Perfect for an overnight stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff was friendly and efficient. The whole family enjoyed the swimming pool before bed. The room was big and comfortable, with fridge and microwave. The internet connection was very very fast. And there's a big mall three blocks away for any need.
Genuine Hotels.com guest review
1 night trip Jul 24, 2014
Martin
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
check in took quite awhile i understand it was after hours but it was honestly the longest checkin ive had in awhile and i travel for work and i live out of hotels. lengthy check in makes anyone cranky after a thirteen hour drive.
Genuine Expedia guest review
Other trip May 23, 2014
k
US
5.0 / 5Outstanding
"East on I - 10. From San Diego"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Called the grant desk very helpful for my 2 room together. Breakfest staff in morning above & beyond out way check out . Keep up great customer service. Will stay for my return trip. Booked great rate on Expedia
Genuine Expedia guest review
Other trip May 18, 2014
Andy
US
4.0 / 5Excellent
"Great Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had a last minute trip to make & this was a nice place to stay.
Genuine Expedia guest review
Other trip Apr 18, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was just OK
Genuine Hotels.com guest review
1 night trip Apr 11, 2014
d. Corbin
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Didn't realize it was RIGHT on the interstate but it worked for a quick stay. Breakfast was decent, rooms looked to be remodeled fairly recently. Wasn't a big fan of the area but it worked for a quick stop!
Genuine Hotels.com guest review
1 night trip Jan 29, 2014
Jenna
US
3.0 / 5Good
"Right off the freeway so convenient"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Pool was drained because if winter? My only real complaint was the towel are super small and scratchy . Clean and comfortable for a quick overnight trip
Genuine Expedia guest review
Other trip Jan 18, 2014
Kris
US
3.0 / 5Good
"Rolling through town"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice place just the location stinks - REALLY close to the freeway! Hotel staff was cool and the rooms have been updated nicely.
Genuine Expedia guest review
Other trip Nov 5, 2013
RO2FO
US
3.0 / 5Good
"Workers"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
They construction workers staying there were a little loud in the mornings and one was pretty creepy.
Genuine Hotels.com guest review
3 night trip Oct 27, 2013
A Traveler
US
2.0 / 5Fair
"gets the job done"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Hard to get to and nothing fancy. Room was clean as it could be expected for a smoking room. Bed was okay there were mirrors everywhere thay were stained from the smoke. Would stay again if I need a quick rest.
Genuine Hotels.com guest review
1 night business trip Sep 12, 2013
grampslarge
US
3.0 / 5Good
"Not Bad/Not Good"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
We stayed here previously and didn't mind it for a couple nights on the first floor, but this time I think we stayed too long. We were there 3 nights and on the second floor and it was very loud. The bed wasn't as comfortable as I remembered, the a/c kept the room either FREEZING or it was stuffy, and there was inadequate lighting if you had the curtains shut. The toilet would clog if it had more than one piece of toilet paper in it, but it would unclog itself. A few positives: the bed was nice and big (KING), I liked that the tv was mounted, and the shower head was awesome. All in all, for the price it was what I should have expected. I will probably shell out for a better hotel.
Genuine Hotels.com guest review
3 night family trip Aug 30, 2013
Madeline
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
No Internet Access, Musty Smell in room, Not much of Choice for Breakfast, Nice Pool and Hot tub, Very Comfortable Bed!
Genuine Hotels.com guest review
Business trip Sep 15, 2012
A Traveler
US

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Mala información"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
No muy bien, ya q al llegar nos recibió una persona inexperta y al pedirle q sólo necesitábamos una noche no supo informarnos de q había q hacerlo por la web, y pagamos una noche más sin usarla :(
Genuine Hotels.com guest review
2 night romance trip Apr 2, 2015
A Traveler
MX
3.0 / 5Good
"mas o menos"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
pudimos visitar varios lugares porque traíamos vehículo pero esta alejado
Genuine Expedia guest review
Other trip Jan 9, 2015
Maricruz
MX
4.0 / 5Excellent
"El paso"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Bien
Genuine Hotels.com guest review
2 night family trip Oct 24, 2014
Nephtali
MX
2.0 / 5Fair
"Cargo a tarjeta de credito al hacer Check In"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Al realizar el Check In me pedian en el Hotel la tarjeta con la cual hice la reservación y tenian en su sistema un número que no correspondia a la usada durante la reservación y me generaron un voucher abierto, pero esto creo inconformidad ya que ya se habia liquidado y me habian hecho el cargo a mi tarjeta de credito
Genuine Hotels.com guest review
1 night family trip Sep 19, 2014
Doble Cargo al Check In
MX
4.0 / 5Excellent
"Excellent location for vacations and more"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is very close to stores and many other things that make a trip comfortable, the staff was always very helpful and they responded to all my questions as well as provided me with valuable help. The only thing I'd recommend if they want to be "greener" is to stop using polystyrene cups and dishes to serve breakfast
Genuine Expedia guest review
Other trip Mar 26, 2014
Erick
MX
5.0 / 5Outstanding
"Hotel cerca de centros comerciales"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fue muy comodo estar cerca de Centros Comerciales y a un lado del FreeWay 10.
Genuine Expedia guest review
Other trip Nov 19, 2013
Israel
MX
4.0 / 5Excellent
"Fin de semana en familia"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Un fin de semana en familia padrisimo. Buenas habitaciones. Padre alberca. Muy cerca de los oulet.
Genuine Expedia guest review
Other trip Aug 12, 2013
A Traveler
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Aug 10, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 2, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Romance trip Sep 5, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Apr 14, 2014
A Traveler
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Oct 21, 2012
GUILLERMO
MX

TripAdvisor reviews for Days Inn El Paso West

Overall rating:Based on 50 traveler reviews

Most recent traveler reviews:

Overall Rating
"last minute stop"
05/13/15 R4143ZHjohnf Phoenix, Arizona
I was passing through El Paso and extremely tired. I stopped here not expecting much. Staff was very friendly. Room was clean. Just needed a place to sleep and get back on the road. Good price. Got a waffle in the morning and hit the road again. Will stay again if I need a place to stay in El Paso.
Overall Rating
"Horrible, Incompetent, Staff...."
04/08/15 DeRon D El Paso, Texas
This by far has been the worst hotel experience I have ever had. Employees are left in charge that have no clue how to resolve issues, or contact information for anyone who can (supervisors, ISP, CSP, etc.). I was told "I'm new and my manager is gone...Sooooorry" The smug look on the employees face infuriated me to a point where I never want to give this hotel chain a single cent of my company's or my money from this day moving forward. I am absolutely disgusted with this place. Save yourself the trouble and stay at a decent hotel!
Overall Rating
"Worst hotel & it was not secure & bathroom was very bad !"
01/30/15 loyceejr Arlington, Texas
Made reservations ahead of time got there that night & went to the room, the door didn't close good, air conditioner was very noisy, carpet was old and dirty not mention the bathroom... it was the worst I'd ever seen.. dirty floor, 2 towels only, shower had some bad chalking and some mildew. And for the price that made things even worst, not at all what I'd gotten used to when visiting a Days Inn when traveling.
Overall Rating
"One night stand."
01/12/15 Bruce V Windsor Heights, Iowa
For the price this is a good hotel. Like so many hotels of this age it could use a little sprucing. It is clean and the staff was courteous. A little tricky to get to the location from hiway 10.Lots of available restaurants. It was a good chioice
Overall Rating
"Over New Year's"
01/08/15 622carlw Phoenix, Arizona
Service was excellant overall, especially the housekeeping staff, who were very helpful with a few things that made our stay more comfortable,
Overall Rating
"Clean"
12/06/14 dorothym609 Lakeway, Texas
The room was clean and the bed was comfortable. The only negative we have is that they had very powerful deodorizers in their office and lobby area. I made a comment about them since I have asthma and my husband is sensitive to strong odors. We saw at least 3 plug in deodorizers - felt this was a bit much. The clerk was very understanding and gave us a key to a room to make sure the room would be alright. It was fine.
Overall Rating
"Business trip"
10/26/14 darrellstravel Rio Rancho, New Mexico
Was very pleased with the hotel there in El Paso the staff was excellent very informative and helpful
Overall Rating
"Nice place to get a good night rest..."
09/12/14 Evidentrayban San Diego, California
Me and my family went here to stay on our trip to Mexico, Rooms are very clean, the place is quiet and very close to the freeway. Also very safe, I had a lot of bags on the roof of my minivan and asked the front desk clerk how safe the parking was, he said he had been working for several years and not one incident reported... So I did leaved my luggage outside and no problems whatsoever... you could find cheaper hotels but this one was very good!
Overall Rating
"Terrible Room"
08/04/14 Darrell W Georgetown
What an awful experience. Some sort of disinfectant was used to clean and the smell was overpowering. If it were not so late at night, we would have left and looked for something else. Never again will I stay here.
Overall Rating
"nice place to stay"
07/27/14 Robert J Odessa, Texas
My wife, daughter, and I stayed at this location on 7/25/2014 and 7/26/2014 and had no complaints. The room was very nice and comfortable. The breakfast was very good for the rate and included coffee, eggs, cereal, toast, apples and you could make your own waffles. There are many places to eat nearby, including Souper Salad if you are vegetarian or vegan. Also the Shoppes at El Paso, Sunland Park mall, Barnes and Noble, and many other stores are nearby. This must be the nice side of El Paso. There is a litle noise from the interstate, with the air conditioner on it is not noticeable. We would stay here again. Robert J.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews