"Noisy hotel…otherwise fine."
Very convenient to Logan Airport at a fairly reasonable rate (which is why we chose it.) But bring earplugs…the rooms are not well soundproofed for interior noise. We couldn't hear the airplanes, but we could hear our neighbors conversations clearly, and they weren't shouting. In addition, the doors bang closed and the locks clunk loudly (a very common […] problem in hotels in the US) so you can hear everyone in the hallway come and go. Other than that, no complaints. Read moreGenuine Hotels.com guest review
"Good hotel near the airport"
Overall good. The shuttle service to the airport is not on a fixed schedule, so give yourself plenty of time. MGenuine Expedia guest review
"Awesome hotel; not ideal for exploring Cambridge"
This was my first overnight stay in Boston. I chose this hotel due to its proximity to the airport with the mindset of loathing missed flights, or the possibility of being late due to public transportation. However, this hotel is more of a haven. If I want to be bounded to the hotel, then this is the spot. The view of Boston Harbor was gorgeous, the […] clam chowder was superb, and the room was pleasant, comfy, and pretty much soundproof. However, I was here to explore Boston/Cambridge. Unfortunately, getting to and from was quite troublesome! Read moreGenuine Hotels.com guest review
"Wow...and I'm picky!"
We stayed two times now. Both times it was fantastic. The bell hop greeted me saying "welcome back" the second time. We ate at the restaurant two times. It is reasonably priced, and delicious. The views of the skyline are great. The beds are ok, but everything else is AWESOME.Genuine Expedia guest review
Horrible, The hotel is nice but when I arrived at ^ p.m. they said my room was not ready, Gave me a $20 voucher at the lounge, They came for me three hours later. I also booked a skyline room and got the back looking at Fed Ex. Thanks for the server/bartender Donna, She made the best for me out of a bad situation, Also the next day made it a point to […] see if I was all right,I was tired from the seafood show all day she made it a pointto send a cheese platter to my room. Not the manager a server, Quotos to Donna . Read moreGenuine Hotels.com guest review
"Typical Airport Hotel"
This is a typical airport hotel that sees lots of customers. Ok for one night.Genuine Expedia guest review
"Great view and very convenient to the airport."
very pleasant and quite. the menu could be a little more diversified. Overall the staff and the condition of the hotel was excellent.Genuine Hotels.com guest review
"Good and Not So Good"
First, the shuttle service between the hotel and the airport and rental car location was excellent. Hardly ever a wait and courteous, professional drivers. The restaurant was better than most hotel eateries with a magnificent view of downtown across the harbor through large windows. And you'd never know that you were at the airport because of excellent […] exterior sound-proofing. I never heard any noise from outside. Inside, however, was a different story. I heard the doors from other rooms in the hallway outside my room every time they were opened or shut. It was VERY annoying and kept me from sleeping well. I don't know how you can silence an airport just outside your window and not silence the doors in the hallway. Lastly, the hot water faucet on the sink leaked fairly substantially each time I turned the water (hot OR cold) on. It made a small mess. Read moreGenuine Hotels.com guest review
"Paper thin walls"
Great view, only we could hear everything being said in the room next door which was annoying, especially when they broke out in song, singing Ghost Busters themeGenuine Hotels.com guest review
"Nice view over Boston skyline"
A two day stay for business purposes. Nice view over the harbour. Close to the airport including a free shuttle. Taxiboat to the city center across the harbour. A nice walkway for running next to the hotel, and along th harbour, about 1 mile.Genuine Expedia guest review
"Great view with friendly customer service"
The view of Boston from the room is amazing! The nicest people I've ever dealt with at a hotel. Room was clean and room service was very good as well. Only negative is getting to Boston is not very convenient although the ferry is right next to the hotel. Overall, very pleased with the hotel!Genuine Hotels.com guest review
"Antiquated hotel with a good staff"
First time staying at this hotel. Let me start with the positive: - Check in was smooth - Staff was courteous and attentive - Dining facility was very nice (again, with great staff) - View over the harbor is beautiful. Here are the negatives: - Little sound proofing in room (I could hear conversations in adjoining room and hallway as if they were […] in my room. I luckily had a courteous neighbor my only night there, or it would have been abysmal. They even put a message for free ear plugs in the room... so it is clear they know how bad the problem is). - No free wi-fi?!? They provide "the first hour free," but then you have to pay... not to mention you have to provide info to get on the internet in the first place? As a business traveler, this is a must, and they don't meet that expectation. Read moreGenuine Expedia guest review
"Perfect to stay for early flights"
The hotel it's not even 5 minutes away from the airport. The shuttle took 5 minutes to pick us up from the gate and same on drop off. Staff was very friendly and the view is great! I would definitely stay again.Genuine Hotels.com guest review
"Great view of the harbor"
Great place to stay outside of the downtown area. Great view of the bay or airport depnding on which side your on. Easy access using hotel shuttle or buses to reach public transportation. Parking is a bit expensive $37 for overnight even with it being outside of downtown. Airport noise is very minimal if at even noticeable inside.Genuine Hotels.com guest review
"million dollar view of Boston"
great service and very comfortable and clean. Chowder had flour lumps, but burgers were great!Genuine Hotels.com guest review
Loved the hotel and the service was excellent. Also the food and healthy options for food were amazing! Only negative is the gym. Equipment was old and only had one elliptical machine. I am comparing this gym to the hilton airport hotel which is state of the art. Otherwise really a pleasure!Genuine Expedia guest review
I stayed here before an early morning flight out of the airport. Everyone that worked here was very friendly and accommodating. I got here and upon seeing the sunset through the dining room windows upgraded my room to a harbor view. The sunset was incredible over the skyline. Dinner at the restaurant was very good and the shuttle to the airport in the […] morning was prompt. All in all a great experience. Read moreGenuine Hotels.com guest review
Hyatt Boston Harbor is fantastic, easy, convenient to everything. The staff, a perfect ten from start to finish….. $2.50 ride on the T in or out of town, free shuttles, either Hyatt of "Waterfront" from Logan…. One could actually walk, it's that near….. Noisy? Not at all…. Clean? Spotless. Staff? They bend over backwards….. Food? better than "fine"…… […] Worth your time. Whenever, I'm back in Boston, it'll be this property…. Reasonably priced, clean, convenient, great staff…. A win, win for everyone Read moreGenuine Hotels.com guest review
"Great place, great staff"
Went for a long weekend. They gave us a complimentary harbor view - it was absolutely gorgeous. Guest Services provided great recommendations on what to see and do. Ate at the hotel for breakfast and dinner. Food was good, but my only complaint would be our waitress, who seemed to forget about us every time we asked for something. The only other negative […] was the toilet seat kept falling and we could hear every time our neighbors ran their water or took a shower (the shower was obnoxiously loud!). Overall great stay and would go again! Read moreGenuine Expedia guest review
We picked this hotel for the great price and free airport shuttle. We were arriving at 12:40 a.m. and I wanted a place to get my toddler to sleep as soon after the flight as possible. The front desk staff was so sweet with my travel worn toddler and made our stay especially pleasant with treats and little gifts for my daughter.Genuine Hotels.com guest review
"Hyatt Boston Harbor"
BEWARE! The hotel charges you $37 to park in their hotel lot! There is NO other close available public parking as it is an airport hotel. I was not made aware of this until checkout.Genuine Hotels.com guest review
"good hotel but far from downtown"
the room was modern and clean. the staff was very welcoming and professional. the breakfeast is not free and very pricey actually (as is the restaruant and bar). lots of restuarants deliver to the hotel and thats what i would recommend. the harborside view is amazing! the airport view is not very pleasing (stayed 2 different times). their is a free […] shuttle that will take you to the subway or to the airport, but...10min wait for shuttle+5min ride+10min on subway isnt exactly convienient to downtown. Read moreGenuine Hotels.com guest review
Great experience. The only down side was the airport shuttle wait time. Not sure how many they may have, but the wait was too long, the ride cramped and due to the long wait, the other patrons were very hard to deal with. Recommend more shuttles!!Genuine Expedia guest review
"Nice hotel but expensive"
My don and I stayed here after missing a flight due to bad weather. The staff were very friendly and the room was fairly clean. The restaurant was shockingly expensive though. There aren't many other options around either since it's so close to Logan. Overall it was a comfortable place to stay and I'd recommend it.Genuine Hotels.com guest review
"Excellent service, inconvenient neighborhood"
The hotel is nice, and the service was superb. The staff, with one exception (a VERY grumpy desk clerk), were extremely friendly and helpful. A very loud party that broke out (among a large group who felt it was appropriate in a hotel full of people with early morning flights) was dealt with promptly and efficiently by hotel security. On the downside, […] the only real option for food is the hotel restaurant. Getting to and from the hotel without your own car is complicated, and can mean waiting 20 minutes on every end for a shuttle as you really can't walk anywhere from the hotel. For an airport stay, the other Logan hotel is probably a better option (you can walk right to the terminal from it), but if you don't need dinner (or don't mind paying expensive hotel prices), than this is fine. Read moreGenuine Hotels.com guest review
"nice site close to boston airport"
we were snowed in our hotel in downtown boston so we decided to get close to the airport in the event our flight was approved for departure. we found the hyatt to be a very nice facility close to the airport, the food was very good and hotel service was excellent, one staff member stands out and that person is named ryan who checked us in and was very […] helpful. Read moreGenuine Expedia guest review
the hotel is so convenience to the airport was perfect ..with the winter weather in boston it was great to have no worries about catching our early morning flight.we had a lovely and relaxing dinner in the beautiful dinning room ,overlooking the city lights …the hyatt alway be my first choice.Genuine Hotels.com guest review
I thought the hotel was very nice. It was really quiet, you could not hear the airplanes at all. The hotel had some really awesome views. Overall, the stay was pleasant. The hotel staff were also very helpful and nice!Genuine Hotels.com guest review
I loved it- This is my favorite hotel to stay at when we fly out of Logan. It feels much homier and somehow more luxurious to me than the Hilton.There is some hallway noise. I should have used the ear plugs.I think that comings and goings at odd hours is a given in an airport hotel.We love grabbing a bite at the bar where the bartenders always make […] us feel welcome.The staff at the desk and in the shuttle make us feel remembered and very welcome. Read moreGenuine Hotels.com guest review
Good experience High standard. Snack shop not well stocked.Genuine Hotels.com guest review
"Questionable hotel security for hotel housekeeping"
Our stay was a disaster because someone from housekeeping stole my camera. I have reported it the the hotel.As for the hotel it was great as my ratings above show.Genuine Hotels.com guest review
"We were a couple went for Valentine"
A very good hotel with nice staff but maje sure to get the sea view roomGenuine Expedia guest review
Did the park and stay- checked in the night before our early flight, left our car for 8 days. When we returned the car was shoveled out and waiting for us at the front door.Genuine Expedia guest review
"one day visit"
dinner was fabulous braised beef also bar tender was the best watched super bowl there and she was also serveing drinksGenuine Hotels.com guest review
"Close to airport"
I stayed at this hotel becaz I wanted to be in Boston the night before my flight out the next day. I came down on the Dartmouth Coach Wed. afternoon, and was dropped off at airport and I took the hotel shuttle to hotel....the ride was maybe 5 minutes--you can see the airport from the hotel. But no noise from overhead flights. The restaurant staff were […] very accommodating--and thanked me for choosing their restaurant to eat at--and the food was delicious (I had the blackened scallops and clam chowder). I was very happy with the bed comfort. I'd love to go there again. Read moreGenuine Expedia guest review
Very pleased with hotel and amazing very quite being located near Boston Logan Airport. Staff were excellent and very helpful. Rooms very spacious and comfortable. Would have no problem returning and staying at Hyatt Hotel at airport.Genuine Hotels.com guest review
Male check in personnel was so-so. wish he would have asked if I wanted a view room. Came back to the desk and asked for a change. The rest of personnel was great. Very helpful Room was nice, just old. Door was loose. Was quiet Restuarant greatGenuine Expedia guest review
"ok airport stay"
convenient; good transportation; helpful staff; great view could use an update and better foodGenuine Expedia guest review
"Great airport hotel"
The shuttle service is convenient and the location offers a nice view of the Boston Harbor: it's an airport hotel without being right in the middle of an airport. I stayed here in lieu of a friend's or a hotel in the city, as I arrived late one night and was returning to the airport the next day for a bus up to Maine. I don't know how convenient it […] would be to stay here on a trip to visit Boston. It was great for airport proximity. Read moreGenuine Expedia guest review
"Great views of Boston Harbor"
Very friendly staff in all departments. An overall enjoyable experience.Genuine Hotels.com guest review
"Stranded after a cancelled flight"
After a flight cancellation and feeling down, I decided to 'treat myself' to spending the night at the Hyatt... And I couldn't have been happier with my choice! From check-in to check-out I loved every part of my stay! The staff was friendly and helpful at check-in and when they brought my room service dinner to my room that night (get the pumpkin custard […] for dessert, you won't be disappointed!). The bed was extremely comfortable and I had the most beautiful view of the city across the water that I ever seen RIGHT OUT OF MY ROOM'S WINDOW! I will definitely be staying at this airport location next time I come to Boston :-) Read moreGenuine Expedia guest review
The only drawback is that inexpensive public transportation to Boston proper is not easily accessible. Water Taxis cost a lot and the shuttle must be taken to get to the subway. Consequently, this is a great place for a trip to the airport, but less so, if your goal is to visit Boston on the cheap. The views of the skyline are, however, absolutely wonderful, […] and the restaurant certainly very good, if not gourmet. Read moreGenuine Hotels.com guest review
"Fabulous hotel at Logan Airport"
We got stranded by the airlines here for five nights. It was a fantasy vacation!. The view of the Boston skyline, the water taxi into town, the friendly and helpful staff, and the clean, comfortable room. We had a great time and will come back again just to stay at the hotel. Thank you fabulous Hyatt staff for taking such good care of us.Genuine Hotels.com guest review
"Food was fine, shuttle service poor"
Dinner was not bad, portions too big. Shuttle to airport not good, too many people and not enough buses. Had to take a cab, which finally they paid for.Genuine Expedia guest review
Everybody treated me very well and the service was so good!Genuine Hotels.com guest review
"Amazing venue for NY eve."
Front seat view of harbor fireworks. And great location for airport drop off.Genuine Expedia guest review
Perfect view of Boston HarborGenuine Hotels.com guest review
"Great Home away from Home"
Travel to Boston area often to visit with family in the area. My wife and I have stayed in just about every 4 star and 5 star rated hotel in Boston area. This is the second time we stayed at this Hyatt and it will not be the last. This is now our Hotel of choice when visiting Boston. It is in the perfect location right on airport property. The shuttle […] service gets you where you need to around the airport. Easy access to all access roads if in car and using the harbor ferry or taxi is just great. The staff is beyond exceptional and you can tell they really enjoy their work and who they work for. My wife and I can go on on about this particular hotel but in the end you have to stay here to fully appreciate it as some things just cannot be put into words, Read moreGenuine Expedia guest review
"Check room service bill"
Room service over-charged bill, was rectified by front desk. Parking charge was exaggerated, for uncovered exposed parking. Had points voucher that was confusing for front desk.Genuine Hotels.com guest review
"Nice - easy to airport"
We stayed overnight before an early morning flight. It was very convenient to the airport and the shuttle was right there when we were ready for it. The hotel was very nice, but the sound from the hallways and adjoining rooms was very loud at times.Genuine Hotels.com guest review
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