"Convenient to airport"
Convenient to airport. Clean rooms and friendly service.Genuine Hotels.com guest review
"Clean rooms and very helpful staff"
We had an early flight out of Logan and needed to stay overnight in Boston to catch our flight. Traveling with 4 children and not knowing the area and having no transportation, we were pretty much stranded at the hotel for dinner. Would recommend the hotel offer a more child friendly and economically friendly menu in the restaurant for families. The […] prices and the type of food were not of much use for us. We ordered out and had delivery. Read moreGenuine Hotels.com guest review
Breathtaking view of the Boston Harbor & skyline. Great wait staff. The only down side is the limited amount of microwaves. We could not borrow one so we were forced to either eat our food cold or eat out.Genuine Expedia guest review
The front desk, and manager were extraordinary. Helpful. Polite professional. When they realized I was not feeling well they offered me tea! They helped us to move our car to central parking and to get back easily as we had an early flight out the next dayGenuine Hotels.com guest review
Gorgeous view of the city! Super close to the airport with free shuttle all night long every 15 mins was perfect for our overnight for a early morning flightGenuine Hotels.com guest review
"Very nice hotel. Close to the airport."
Perfect for an early morning flight. The staff is excellent. The airport shuttle is very reliable.Genuine Expedia guest review
"nice holiday stay"
we stay at the hyatt harborside every year on our way back to CA after visiting in NE. The hotel is conveniently located, nicely appointed, well-staffed by friendly and capable people, and has a great on-site restaurant. my only ongoing gripe is that it continues to charge for wifi after the first hour.Genuine Hotels.com guest review
"An awesome stay!"
Awesome night get away with my adorable wifeGenuine Hotels.com guest review
"Our Favorite Logan Airport Hotel"
Always delightful. The staff goes out of their way to make our stay comfortable. My husband was delighted that he never had to handle his heavy golf bag. We did not eat in the bar/restaurant but when we do it is a pleasure. Their bartenders remember us and make it such a friendly experience.Genuine Hotels.com guest review
"convenient but expensive"
I booked this on Expedia and was happy with the room rate. I was surprised that parking wasn't free; it's almost $40. There was just one option for breakfast next day; I had to pay $18 for a cup of coffee and a roll. I checked in at 10 p.m.; the clerk was barely courteous-not what I'm used to.Genuine Expedia guest review
We had a very nice day the room was beautiful the view was spectacular of downtown Boston you were on the 10th floor and it was amazingThe only negative I could say was the five dollar a bottle for waterGenuine Hotels.com guest review
"Closeness to Logan Airport"
Parking your car is way too expensive. It is close to Logan Airport and is probably the only reason to stay there.Genuine Expedia guest review
"A little price-gougy..."
Nice room, but $7.00 for some chips and dip, $5.00 or a bottle of water?Genuine Hotels.com guest review
"Before flight stay"
I arrived at night and was picked up at the airport stop on the blue line.the hotel itself was nice the staff was nice and the checkin process was quick.the room was clean and roomy.i had a view over looking the flight path.it was a Friday when I checked in and there seemed to be people there for a convention,the downstairs restaurant was loud and you […] can hear people clear as day in another room,as if they were in the hall.i did do a take out from the restaurant prices was a little high but you got good amount of food,had the chicken wings and a turkey sandwich didn't finish to much food it served its purpose.i got a good price it was 120.00 with tax.if I have a early flight and the price is right I would stay again.for some reason another lady had been giving the same room. Read moreGenuine Expedia guest review
"Convenient but noisy."
Hotel is convenient to airport. Front desk friendly. Room service pretty good. But very noisy housekeeping staff and guest slamming guest room doors. Probably won't return.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"Making Out Loud!"
We had a great stay till last Sunday night. A couple check in next to us were talking too loud. The worst part were making out and scream loud OMG.Genuine Hotels.com guest review
"Nice hotel but lots of extra charges."
This is a great, clean hotel right next to the airport. The problem is the $50 incidental charge and the $37 parking charge!! Considering i checked in at 10:pm and checked out at 6:am. I lliterally went to bed and woke up and left. Whats the incidental charge for?? So tack on $87 to what ever your online charge isGenuine Expedia guest review
We were leaving Thanksgiving day for our trip and had not intended to stay in a hotel the night before but it started to snow and we decided to book this last minute so we could be close to airport in case plane was on time. The staff were so nice. The waitress we had at supper slipped a "Thank you for joining us card" under the door and even mentioned […] our conversation at dinner. Nice attention to detail! They even had earplugs in room as it is near the airport! Did not even need them as it was quiet! Read moreGenuine Expedia guest review
"Served It's Purpose."
This is a lovely hotel, but the staff was obnoxious. The woman at the check in counter barely spoke to me, never looked at me, and when I asked for a room looking at the city (there were either harbor view or airport view) she paused and responded, "Sorry, no." Again, never looking at me! Later the same evening I asked a different person at the desk […] if they had vending machines or a commissary where I could purchase a snack, but the gentlemen was on the phone (obviously not a business call) and kept shaking his finger at me, signally to walk. Eventually I just walked away. The hotel is quite cumbersome to get to if you are not flying into/out of the city, it's very convenient to the airport but relatively isolated by it. They do have a nice water taxi on the premises, but that gets expensive. The room was very nice, comfortable, and clean. The window was very dirty, but our room overlooked the airport so it didn't really matter. Overall, it served our purpose and is a very beautiful hotel. Read moreGenuine Hotels.com guest review
"Convenience makes it worth it"
The hotel itself has great views, if you stay away from the air port side. The walls were pretty thing, so we could hear our neighbors at all times. The bathrooms could be updated a bit more. The staff was friendly and welcoming. The best part was the available shuttle. It could take you wherever you needed. Definitely made the decision to stay here […] worth it. Read moreGenuine Expedia guest review
My toddler and I were stuck in Boston due to flights being cancelled for storm. The gentleman who work in the lobby were extremely helpful... warned us where not to go and got us a safer mode of transportation. It was extremely pricey to stay here when I had never even planned on staying in Boston.. It cost me 30 dollars for a grilled cheese, a kids […] bowl of mac and cheese, a cup of chocolate milk, and a can of Mt. Dew... It's next to the airport so it's a little loud.. which my 3 year old loved. Read moreGenuine Hotels.com guest review
"Great service, very clean. A pleasure to stay here"
Arrived early for a conference, parking was great. Front desk was buzzing at 8:30a! Airport hotel - so they are busy all the time. Front desk and concierge were great. Later that night checked back in, gave us a great room. Left early the next morning for the conference, but left luggage and car behind - which was great, since we didn't want to come […] back to check out. After the conference, we went back and got luggage and car. We took a cab to and from the BCEC/Convention Center at the Seaport - it's easily $25 with tip, so plan ahead for that. Read moreGenuine Hotels.com guest review
Very close to the airport and nice view on Boston bayGenuine Hotels.com guest review
"Return from Iceland trip"
After coming back from a week in Iceland it was a great location for our return trip back to Kansas city from the Hyatt right by Logan. My only complaint is that I do not feel you should ever have to pay for parking when you stay at a hotel. For 3 hours it is 25 bucks and if you get your ticket validated they take off 10 bucks. Again a small complaint […] because overall it is an awesome hote. Read moreGenuine Hotels.com guest review
"Great view of Boston harbor and downtown."
Great view and restaurant. One side of the hotel overlooks the airport.Genuine Expedia guest review
"After 30 days in the Azores, what a TREAT!"
This hotel is the BEST! Location is definitely ideal. Water taxis can take you anywhere you need to go (thanks for the complimentary tickets Hyatt Boston Harbor!), the beds are sooooo comfortable & the staff was super friendly & extremely helpful. THIS is the hotel to stay while visiting beautiful Boston!!!Genuine Expedia guest review
I got this hotel just because it included 'free parking' (this location is at the airport). However, a front desk told me that there was no such a deal and had to charge us for a normal parking rate ($28 or something!), so we went to return our rental car midnight. Next morning, a different person at the front desk said that we had a free parking deal […] and just said "I am sorry, we train a new staff." There was no compensation for their mistake. Read moreGenuine Expedia guest review
"Early flight? Stay here!"
Liked that it was so close to the airportGenuine Hotels.com guest review
"Best airport hotel"
Just a quick water taxi to downtown Boston and shuttle to Logan. "I'll be back"Genuine Hotels.com guest review
"Close to airport with amazing view"
Great hotel if you're flying out of Logan airport! Spectacular views of Boston skyline. Quiet, clean, modern and friendly staff. Would definitely recommend!Genuine Expedia guest review
"Great view, great service, great shuttle but a bit isolated."
The front desk and service here are fantastic. They're genuine and knowledgeable. The property is a little bit older than others, but well maintained. We had a Harborview room, and the view was spectacular. The neighborhood is not convenient for walking out to get something to eat, so you have to eat in. That can end up being expensive. We ordered takeout […] from a Domino's at the suggestion of the front desk. The shuttle service is outstanding and makes this this property rate a great deal. My only complaint is that the restaurant is average. We had the brunch there for $22 a person. The baked goods were not good (all dry) and while the service was great, the food was average and overpriced. Read moreGenuine Hotels.com guest review
Great location! Easy accessGenuine Hotels.com guest review
Excellent is all I have to say if I have to say more than I will not complete anymore surveysGenuine Expedia guest review
"Very nice hotel"
We stayed for three nights and it was always good to go back to the hotel. It was clean and the hotel staff were always helpful. In other words the hotel had everything I appreciate about a hotel.Genuine Expedia guest review
"Beautiful hotel right on the harbor"
From the second you walk in the staff is very helpful and friendly. This was my first time in Boston and being from the Midwest, it is obviously a very different setting. But it was a lovely one night stay while on business and my favorite parts were probably the water taxis located right off the back of the hotel & the in-house restaurant. The two […] bartenders were absolutely wonderful and I honestly could not say enough good things about them. Very welcoming and hospitable. The water taxis take you right across the bay in to the heart of the city for a fair much lower than any cab you can find and the drivers give a great back story of the city if you tell them your visiting. Great all around experience! Read moreGenuine Expedia guest review
Nice hotel great views of Boston. Rooms were clean and staff was very helpfulGenuine Expedia guest review
This hotel restaurant has gorgeous views of Boston Harbor. You can eat outside around a fireplace and overlook the harbor at night. Absolutely beautiful and romantic. Also, every staff member we encountered was extremely nice and went out of their way to make our experience wonderful. Wish we would have been here more than one night! Will definitely […] return! Read moreGenuine Expedia guest review
Nice quiet clean and convenient.Genuine Hotels.com guest review
Beautiful view! Airport so close! Great shuttle to and from airport. Water taxi fun to take into the city. Just felt a little remote from downtown Boston- but a perfect place for a wedding or convention,Genuine Hotels.com guest review
"DON'T BE FOOLED BY NAME -- IT'S AN AIRPORT HOTEL"
Not being familiar with Boston, I was fooled by the name. I didn't expect to be at an airport right by the airport. The building is fine. However, although the entire hotel is non-smoking, my room, including the bedding smelled from cigarette smoke. Parking is very expensive. Self-parking is $40 per day.Genuine Hotels.com guest review
"Great hotel. A snag at the restaurant."
We were only here one night for an early flight the next morning. Everything was great. The view from the restaurant was beautiful. The only negative was that we had to wait forever for our main courses. The waitress was very apologetic and finally compted our meals. A nice recovery for a situation that shouldn't have ever happened. We will be back […] to give it another try. Read moreGenuine Hotels.com guest review
While the service was great and the room was very clean and comfortable, the noise level was high. It appears the walls between rooms are very thin "or" the noise was just very loud. I was able to clearly hear the elevator doors open/close, doors were consistently shut loudly and I could hear guests in other rooms very clearly. Additionally televisions […] were loud. Again, either the walls are thin or everything else was just very loud. I am not usually this sensitive to noise but I was unable to sleep all night. Read moreGenuine Hotels.com guest review
"Good and Bad"
Arrived at Hotel at about 11 pm and they were going to charge us $37 to park the car, which is absurd!!So instead, my husband returned the rental car and the Hotel shuttle picked him up at the rental car drop off which was nice!Genuine Hotels.com guest review
"The water taxis were good."
We had a good weekend in beantown. The restaurants were very good . Parking is very expensive.Genuine Expedia guest review
It was my birthday weekend so I wanted to have a good time with friends and I enjoy the hotel more then I thought I would, everything is near there. Good timesGenuine Expedia guest review
"Hyatt Boston Harbor review"
Very nice hotel on Boston Harbor. Even though it is right next to the airport, you really cannot hear any noise from the planes taking off and landing. The Hotel staff was superb, always friendly, always helpful. The breakfast buffet was quite good for a buffet and you overlook the harbor. I would strongly recommend the water taxi to get across if you […] have the time, it is very nice and cheaper than a taxi. Read moreGenuine Hotels.com guest review
I was apprehensive about staying next to the airport. I figured it would be busy, loud and unpleasant. Our room directly faced a runway; we couldn't have been any closer. But we never once heard any noise. It was incredible. We loved watching the planes take off and not hearing a thing. The restaurant they have downstairs is also amazing. Delicious […] food, great service, and you could also go out on the patio and enjoy the city view across the river and grab a drink or bite. I was pleasantly surprised about the hotel. The parking is a little pricey at $37 or $39 (I forget) per night for self parking. But there's decently easy access to the T into the city (Blue line). Read moreGenuine Hotels.com guest review
The room was very comfortable and had a great view. My only negative was there was a bit of mold on the tile surrounding the tub/shower. I find that inexcusable for such a nice hotel.Genuine Hotels.com guest review
"View was fantastic!"
We loved the View -- the closeness to airport - VERY quiet! However, the room was showing wear and tear and for the price expected better. Especially bathroom - the hot water faucet actually came off in my hand but still worked --- the bath/shower combo needs major grout work as it almost looked like mold and no matter how you positioned shower curtain […] it leaked water onto floor. Overall staff were very helpful and considerate. Did not think at that price that you would have to pay for Internet after one hour usage. And $5 for a bottle of water a bit extreme as well as the SELF parking fee. Read moreGenuine Expedia guest review
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