"Great hotel and pleasant staff, especially the shu"
Pleasant and comfortable stay. My only complaint was that the bathtub drain did not function properly.Genuine Expedia guest review
"Absolutely Spectacular view of the Boston Harbor"
We were totally satisfied with our stay at the Hyatt Boston Harbor. The staff was friendly, professional and accommodating. The rooms were clean and comfortable. And, our concern with noise level due to the close proximity of the airport was needless to say the least. The restaurant and outdoor dining delivered a SPECTACULAR view of the Boston Harbor […] but the menu items were a bit on the pricy side. The water taxi and hotel shuttle made easy access to Boston. We had a WONDERFUL trip due to excellent accommodations! Read moreGenuine Hotels.com guest review
"Very convenient to airport"
Very comfortable hotel. Was able to check in early as the room was available. This allowed us to drop our bags and go site seeing.Genuine Expedia guest review
Hop skip jump to Boston via subway to go to anywhere in Boston. Great view from hotel of Boston and the harbor. Food at hotel was very good. Rooms were A+.. Very clean and comfortable. Staff was excellent. I would not look at another hotel if I returned to Boston. We all were more than satisfied.Genuine Hotels.com guest review
Location -- superb! Staff -- very nice and helpful Cleanliness -- could have done better, everything unplugged. Breakfast -- very pricey if you just want cereal and coffee!Genuine Expedia guest review
"Nice character hotel before flying out."
We stayed here where we had a 10 am flight, so didn't want to be driving in Boston traffic. We paid a bit more to get a harbor view and glad we did. My wife and Boy loved it. If fact, they slept with the window open. We had a king room but the sofa is not a sofa bed. Hotel offered to bring up a cot, but room would be a bit cramped and since he is young, […] he slept on sofa. We caught river taxi across bay to Columbus park ($10 adult, kid free) and looked around Boston for a few hours. Bit of confusion on front desk who said Taxi stopped at 5:30 on Sunday but in fact ran to 8:00. We later eat at the restaurant and was pleasantly surprised. We'd like to have eaten outdoors as it was a beautiful sunset but they had big wait list. Eating indoors was still great as they open sunshades. We ate off their Tapas menu which was specially made in the hotel. Only negative is noise of people in corridor in the middle of the night. We didn't hear airplanes. Hotel shuttle runs approx every 15 minutes and take 5 minutes to terminal. Read moreGenuine Hotels.com guest review
"Great for early flight from Logan"
I enjoyed staying at the Hyatt.Genuine Hotels.com guest review
The location right at the water taxi and with quick access to the airport made it the perfect place to stay.Genuine Hotels.com guest review
"Great hotel; beautiful view; close to everything"
I stayed there the night before and the night after a cruise to Bermuda. I was having trouble walking and the staff was great at saving me steps by getting ice and drinks for me.Genuine Expedia guest review
Great view of the city. Double bed is small, but for one person it is comfortable.Genuine Expedia guest review
"Overpriced for quality received"
$250 a night and still had to pay $37/day to park in hotel lot. All vending machines out of drinks on all floors forcing you to purchase from their overpriced grill.Genuine Expedia guest review
"Misnamed Hyatt Harbor - should be Hyatt Airport"
Okay for an airport hotel. Transportation across the harbor was $25.Genuine Expedia guest review
This hotel is wonderful for catching early flights. I was worried about hearing planes all night but never heard any. The hotel restaurant has an amazing view of Boston harbor and downtown Boston. With the water taxi in front, the adjacent waterfront and Long Pier are easily accessible and interesting. The food was really delicious and the staff was […] very accommodating!! Read moreGenuine Hotels.com guest review
"Friendly/professional staff, but location not grea"
There was a mix-up with my room when I arrived to check-in, but the staff was very professional and took care of it by upgrading me to a room with a view of harbor at no extra charge. The front desk and concierge were very helpful and friendly every morning and there was complimentary coffee in the lobby. The biggest and only downside was the location. […] It's across the harbor from the convention center (which is where I needed to be every day during my stay) and the quickest most convenient way to get there was the water-taxi (5-10min) which got a little expensive. The subway was available for a better price, but it required taking hotel shuttle to airport then waiting for bus to take you to subway, so you had to plan for abt 45min before you could get to convention center. Also breakfast in hotel is not included and overpriced. There is complementary shuttle service to/from hotel and airport (5-10min). Read moreGenuine Hotels.com guest review
Checked in late at night. Great reception by hotel front desk. Housekeeping woke me up too early talking in hall, but overall great experience.Genuine Hotels.com guest review
"Beautiful with Easy Access to Airport"
My family and I had a wonderful time during our stay! Our room was very clean and comfortable. Even though the room that we reserved was not a room that overlooked the harbor, the view of the airport was not unpleasant. The beds were very comfortable and we spent the evening enjoying a glass of wine by the fireplaces overlooking the harbor. Beautiful […] view, wonderful service, clean and very comfortable hotel. We stayed here because of an early flight out of the airport in the morning. It was very close and convenient to the airport and the shuttle was very handy. I would recommend this hotel to anyone looking for somewhere nice to stay before flying out of the Boston airport, or anyone who is looking for a very nice hotel overlooking the harbor. Wonderful stay! Very satisfied! Read moreGenuine Hotels.com guest review
"great room view over Boston Harbor"
Very nice. Only complaint was that our 2 double beds were not the best--both sagged a bit. Otherwise, great service and terrific view of harbor (paid a little extra for that side of hotel)Genuine Hotels.com guest review
"Not going back"
the room was outdated, tiles in bathroom were loose. we faced the airport. room had 2 double beds that seemed small.Genuine Expedia guest review
Excellent site for Boston sightseeing,close to subway and airport, shuttles were very timelyGenuine Expedia guest review
Hotel was great. Staff was fantastic. Room was super clean. Access to Aquarium, Quincy Mkt etc was just a quick water taxi ride away.Genuine Hotels.com guest review
"Nice hotel but terrible location"
The hotel is fine and staff are great but unless you want to stay only around the hotel you face a $17usd pp return water taxi fare to the city (or shuttle to subway and two lines or a $20 plus one way cab fare). There is not a single shop in walking distance so you are limited to hotel vending machines, restaurants and a very limited sundries shelf […] at reception. For the cost of daily transport to the city you could do better elsewhere, especially if staying a few days. Read moreGenuine Expedia guest review
"short but sweet"
We turn in the rental car and walk back along the harbor the night before we leave Boston. Makes the return home hassle free.Genuine Hotels.com guest review
We enjoyed our short stay,room was clean and comfortable, and enjoyed our dinner in the Hotels restaurant.Genuine Expedia guest review
"Close to the airport. Pricey but worth it!!!"
We stayed here before and after a cruise out of Boston. Very convenient to airport and taxi to port was cheaper than cruise line transfers. Wonderful place to stay.Genuine Expedia guest review
"above survey should be all 5 or excellent ."
staff all very helpful re travel suggestions, getting to room, food survey etc.Genuine Expedia guest review
"Headed to Matrha's Vineyard"
What a great way to start your vacation by begining your stay at the Hyatt in Boston. This was truley a awesome hotel and was treated like a king from heck in to check out. loved it!!!Genuine Expedia guest review
"Worst hotel stay EVER!"
I dont even know where to begin!.. I just know I would NEVER go back nor would I recommend the headache.Genuine Expedia guest review
I enjoyed my stay. It made my mother's first trip to Boston awesome. The service was superb. Thank you.Genuine Expedia guest review
"Close to airport"
Have problems with the a.c. And they forgot the wake up callGenuine Hotels.com guest review
Very convenient location for overnight stay close to Logan Airport & rental car drop off.Genuine Expedia guest review
"Staff works hard to make up for relative remotenes"
We were delighted with our stay joining daughter in law and son at her MBA graduation ceremony. Watched our granddaughter overnight on a provided roll away. Used the very convenient water taxi to get her back to parents in seaport district across the harbor. Fabulous view of the city.Genuine Hotels.com guest review
"Close to airport"
I was in room 609 and had a good view of the harbor.But my bed seem to give me a lower back ache.The bed next to window could use a new matress.Otherwise, it is a Rey good hotel.Genuine Hotels.com guest review
"hotel charges extra for parking"
very satisfied with most aspects, except hotel charge extra for parking (US$37.00 overnight parking)Genuine Hotels.com guest review
cold water faucet leaks and bathtub water from shower was extremely slow to drain. this place was not worth the price that we paid.Genuine Hotels.com guest review
"Excellent hotel next to Logan Airport"
I stayed at the Hyatt Boston Harbor having gotten it as an unusual bargain on Expedia as a Mystery Hotel as I booked a bit late for a meeting at the Boston Convention Center and all other good hotels were listed for far more. The hotel is close to Logan Airport (0.8 miles) and there is a free shuttle. The hotel has a great view of downtown Boston across […] the harbor, and is a water taxi stop that can get you quickly to downtown Boston for $10. The room was quiet, despite being close to the airport. WiFi was free. I did not use any of the other facilities. Read moreGenuine Expedia guest review
Our stay was good but the location was a bit out of the way...had to get the water ferry each day ($17 per day )....service at restaurant downstairs was somewhat slow considering that there were only a few people eating !!!Genuine Hotels.com guest review
"Perfect airport hotel"
We often stay at the airport when we travel and this was a perfect hotel to stay for an early morning flight. We had dinner at the restaurant which is casual and well priced with excellent food...and a spectacular view of Boston Harbor! The room was beautiful, clean and very comfortable... again with a fabulous view of the airport and harbor. This will […] definitely be our new airport hotel! Read moreGenuine Expedia guest review
"Great view by River but not in the centre of thing"
Hotel was fine apart from a very noisy party at the top on the atrium, and I was close-ish on the 11th Floor. If the check-in staff mention a party, then opt for a lower floor, and preferably not directly on the atrium. The facilities were fine, and the gym/pool was especially good with stunning views of river and city. Less good: payment for internet […] (I will not stay at Hyatt again until they change this), and needing to take shuttle to reach T-lines, and Cambridge Centre. The staff were all very friendly and helpful. The buffet breakfast was good value - liked the porridge. Read moreGenuine Hotels.com guest review
"Our first Boston trip"
Great experience. Friendly staff, enjoy the water taxi ride to the aquarium and have a beautiful view from my roomGenuine Expedia guest review
"Excellent service, great staff, great location"
I had a great stay and the service was exceptional. Love the dining room staff, Vinny, Donna, Laura and support staff were very pleasant and could not be more accomadating. This is one of my best hotels stays in a long long time and the hotel view is fantastic. The services to and from the city gives you many choices no matter what time of day. Te facility […] is clean, well maintained, very secure, best view in the entire city and there is no noise from the aircraft. I will definetly stay here again. Read moreGenuine Hotels.com guest review
"It's little far from Boston Down Town. Good hotel."
It was a little inconvenient to access for down town. Actually the water taxi is available and convenient but a little much money to be paid. But Hotel itself is very good. Especially the clam chowder which is served in the restaurant is so delicious!Genuine Hotels.com guest review
We were there only one night. New to Boston. The staff was very helpful with assistance and recommendations. Harbor view was nice.Genuine Expedia guest review
"Hyatt Hotel Boston Harbor"
Hotel is conveniently located close to most of the main tourist attractions. Location is great for relaxing as well as enjoyment. The water taxi stop is conveniently located steps away from the hotel.Genuine Expedia guest review
"Nice location. Rooms could use some updating."
Arrived after 5 PM to find a "cleaned room" but room service dishes and a broken refrigerator outside the door of the room. Dishes were removed by 10 PM, but broken fridge was still there when I checked out. Just weird.Genuine Expedia guest review
"Perfect when flying out of Logan."
Fabulous hotel. Could not be more convenient with free 24 hour shuttle giving 5 minute ride to the airport. Great service, great food at lobby bar with outdoor fire pit and amazing views of Boston right across the harbor. If you are flying out of Boston, go a day early so you can spend the night here.Genuine Hotels.com guest review
Had a great time in Boston! North end always good food!Genuine Expedia guest review
"No worry about transportation"
The room was very neat and clean. Before arrival, I much worried about transportation to the old town of Boston and Harvad Univ. But right next to the door, there is water shuttle station. And the water shuttle was very easy and saving time than Metro. Nice experience with beautiful scenary of Boston harbor. Also, the complimentary airport shuttle service […] was offered every 15 minutes and very comfortable. I would recommend. Read moreGenuine Hotels.com guest review
"Swanky, convenient, quiet"
The restaurant here was the highlight. Great service, delicious food. By choice, we dined here each night of our four night stay. Top notch. Rooms are nice and roomy. Views of the harbor are breathtaking. The proximity to the airport was unnoticeable from the complete lack of ambient airport noise from inside the rooms. Water taxi just downstairs […] will take you downtown with ease, and the airport shuttle runs every 10 minutes. Read moreGenuine Expedia guest review
The hotel was very nice. Make sure to get a harbor view. It's worth it. The water taxi was very convenient and relaxing trip into city.Genuine Expedia guest review
I paid extra for the harbor view and it was worth it. I was at the end of the hall on the 11fl and it was quiet. Clam chowder is a must try. Better than the ones I had at Quincy market. If you don't mind waiting for the hotel shuttle or airport shuttle to get to the T train then it's very convenient and inexpensive. I would stay at this hotel again […] when I go back to Boston. Read moreGenuine Hotels.com guest review
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