"Excellent Airport Hotel"
Overall very satisfied but were very unimpressed with being charged for internet service. Not at all used to that. We gave up the convenience of a downtown location to be situated on the bay and it was worth it. Gorgeous view from the 14th floor. Must have a harbor view room or you face the runway. Public transportation was very good.Genuine Hotels.com guest review
"Nice hotel with great views of the city,"
We had a very nice room with beautiful view of the harbor and city. The room was very comfortable, clean, and the staff was exceptionally helpful for information,booking tours for usGenuine Expedia guest review
1 night stay following an international flight in with flights out the following morning. Staff was excellent. We travel for business and for pleasure often and it's rare to find staff this good anywhere. Thank you to all of you!Genuine Expedia guest review
"great location in Boston"
what a great location. close to the airport is great. take either a water taxi or the T to downtown in just 10 minutes. the staff is incredible. very helpful and always asking to do more.Genuine Expedia guest review
"Great value, new with awesome Harbour location goo"
Got a great rate that was at least $100 less than anything comparable in town or right at the airport on Hotels.com. This is a really nice newish hotel. Great condition and the staff always asks if there is anything they can do for you. This is a great location with an airport shuttle. It takes 10 minutes in a cab to get to the convention area or to […] downtown. Being situated right on the harbour gives you a little zen time after a busy day being on the go in town! The restaurant food is really good and creative. The tapas menu at the bar was fun with perfect portions. I highly recommend eating here and if weather permits, sitting outside looking across the harbour at the city. The only negative I can see is if you don't want to be near an airport. Personally, I can sleep through most noise so being in a room directly facing a runway was not an issue. Plus, Logan is not an airport that has alot of traffic after 10ish as most flights take off much before that with few landings around that time. Read moreGenuine Hotels.com guest review
Really comfortable and convenient.Genuine Hotels.com guest review
"Great Logan access"
We had a flight out of Logan the next morning so this was the perfect location. Very nice hotel. Would recommend!Genuine Hotels.com guest review
"Hotel near airport with great view"
I wanted to stay near the airport since I had a 6 am flight. The hotel is right next to the car rental return, it has a spectacular view of the harbor, and the rooms are excellent. The restaurant is commendable and the staff were very helpful and willing to make adjustments to the menu.Genuine Expedia guest review
"Harbor view is amazing!"
I was born near Boston, worked in Boston, shopped in Boston, lived in Boston...and now I am leaving e the northeast once again. It was a lovely way to say goodbye to an old friend (for awhile). Resting on the comfortable chair, and watching the boats scurrying here and there. The sunset and sunrise made my heart sing. Very nice hotel and charming s […] taff. Read moreGenuine Expedia guest review
Loved the Harborside view, couldn't be beat. Only quibbles: our flight left very early Monday morning, and there was no snack bar open when we left the hotel. We had to rely on the airport concessions, which were very average. Also, the counter in the bathroom was small, so that a longer stay at the hotel wouldn't have been very comfortable.Genuine Hotels.com guest review
"Most beautiful setting for an airport hotel."
Loved using the convenient water taxi to get to and from downtown Boston.Genuine Hotels.com guest review
"Great, convenient place to stay in Boston."
We stayed overnight and then left early for an all day tour of the city. They took care of our luggage, helped us learn the public transportation system, water taxi system, and at the end of the day helped us return to the airport for our rental car.Genuine Expedia guest review
Wonderful. Excellent service from Vinny and Yuri in the grill! All staff so well trained in customer service. It makes a huge difference!Genuine Hotels.com guest review
Overall excellent minus the inconsistent wireless. Staff is superb. View is out of this world! Will definitely stay again.Genuine Expedia guest review
From check in to check out everything was excellent Rrstaurant was equally as good as was Amelia out serverGenuine Expedia guest review
nice hotel close to the airport on the harborGenuine Hotels.com guest review
"Everything but the view"
The hotel and staff are lovely. Very comfortable spotless room. Just a few steps from the water taxi and airport shuttle. The food in the cafe was great too. The only thing that marred an otherwise flawless performance was that the best view in the place is from the elevators -- the view from the room overlooked a parking lot and Logan Airport runw […] ays. Read moreGenuine Hotels.com guest review
The room was nice but note that there is no free Wi-Fi or complimentary business center for guests. You can, however, print your boarding pass in the lobby. Seems most everything had an inflated price attached, including water in your room. The restraunt/bar seems adequately staffed though is quite slow to serve. And note that if there is an event on […] the second floor, the food service will be using the guest elevators. The view is amazing and I would stay again due to location at the airport. Overall, I am not sure it was worth the $250+ per night given all the incidentals that were incurred. Read moreGenuine Hotels.com guest review
Great experience. Clean, beautiful, professional and friendly staff. However, the cleaning staff was talking very loud outside the room every morning. Louder than just a normal conversation. Almost yelling. I still Highly recommend it.Genuine Expedia guest review
"Harbor View Well Worth It"
Enjoyed the hotel and the view. Loved the convenience of the water taxi that allows transport back to the wharf where Harpoon Brewery is located. Used nearby restaurant to the brewery to grab a last tasting of lobster roll which I miss being back in the Midwest. Watched the sunset and decided that a second trip to Boston with a stay at this hotel is […] a must. It is a bit pricey but so conveniently located to the airport that it was well worth it. One final tip, it's a little difficult to find when driving a rental car but then again, what's a trip to Boston without a driving a rental car in Boston horror story? Read moreGenuine Hotels.com guest review
"Great Stay with SUPERB service"
The staff could not have been any more accommodating to us. We stayed for one night to attend a concert and when we returned back around 11 PM and were sitting on the terrace is was a bit chilly. The staff brought out a blanket and lit the gas fire for us. That's just one example of how I think they went beyond the typical call of duty.Genuine Hotels.com guest review
"Amazing view of Boston harbor, airport convenience"
We wanted a hotel convenient to the airport, and this was perfect. We arrived by rental car, and the hotel used their shuttle to pick us up directly from the rental car facility. Internet was included, no breakfast. Room had astounding views of Boston - try to arrive by sunset! Towels in room were very thin and disappointing, not at all in keeping […] with this mostly upscale hotel. Disappointing that hotels like this charge for parking, and breakfast prices were absurd ($25 buffet). Read moreGenuine Expedia guest review
This hotel is super impressive. Beautiful setting with views of the city as well as the airport area. Very motivating. Beautiful public areas. Very nice gym with some good views. Stunning looking property from the outside. Very nice and modern rooms. Excellent linens. I'll be very happy any time I score this place.Genuine Hotels.com guest review
"I will stay here again"
It's very convenient shuttle to go to airport.Genuine Hotels.com guest review
"Great location and View"
My husband and I stayed at this hotel for a weekend just to get away from our normal routine. It was a nice hotel, very clean and the view was amazing. There were a few weddings that weekend but it didnt bother us. The food menu wasn't very large but it was ok because we were able to have food from outside delivered to the hotel. The room was a good […] size and very comfortable with lots of amenities. The only bad thing I have to say is we ate breakfast at the hotel Saturday morning and they over charged me. When I noticed it on my credit card activity (on the morning of check out), I notified the front desk about it where I was met with "Ok, so what do you want me to do?" Uhhh..I dont know, how about FIX IT! Overall, our stay was great and we would book this hotel again. Read moreGenuine Hotels.com guest review
Very high for hotel. Restaurant good but dinner and breakfast much to expensive for non-business stays (that's us!)Genuine Hotels.com guest review
"There was no free parking"
Even the motels have free parking and this hotel was near the airport with a huge parking lot that was barely used. It cost me $38 to park there overnight. I think it is not right. It wasn't even in downtown. It was near the airport with tons of free space around it. Will never stay there again if I am driving.Genuine Expedia guest review
Wonderful hotel, great view, but be sure to watch out for the HIGH parking price ($40/night self-service).Genuine Hotels.com guest review
Stayed over Labor Day weekend. The room and view overlooking the harbor was beautiful, my only complaint was the noise level was very high with guests coming in and out of rooms and the walls are very thin can hear everythingGenuine Hotels.com guest review
Stayed here at airport due to very late arriving flight. Pleasantly surprised at friendliness, amenities and view of Boston.Genuine Hotels.com guest review
Fabulous hotel. Great views, nice staff, great patio, great location. Hotel is well maintained with a great location.Genuine Hotels.com guest review
very niceGenuine Hotels.com guest review
"Quality is dwindling"
The pool is gone! The rest of the place is looking very tired as well. They now charge for parking, too. The breakfast was really awful. We used to love this place and are sad to see it this way!Genuine Hotels.com guest review
The hotel is beautiful and the staff was excellent. they met my every need and more. the views of the harbor was breathtaking. This is my designated hotel ANYTIME I return to Boston!!Genuine Hotels.com guest review
"The best hotel in the airport area!"
Stayed for one day before heading to Cape Cod. Best hotel ever! Great location. Took the water taxi direct from the hotel back steps to Faneuil Hall. Had dinner and drinks watching the sunset on the outside patio. Outdoor AM yoga class followed by breakfast. Breakfast is not included, but It's a pretty good spread. I recommend this place and will definitely […] only book here:) Read moreGenuine Hotels.com guest review
Cleanliness of room/hotel was very good Quality of service was excellent Hotel amenities were very satisfying Hotel location was beautiful / on the harborGenuine Hotels.com guest review
My stay was very brief; a few hours of sleep between arriving from Europe and catching another flight. The room was quiet and see appointed. Only complaint is that I didn't know I had to call the hotel for shuttle pick-up, so I spent more time waiting at the airport than was necessary.Genuine Hotels.com guest review
"No Way Hyatt Airport"
The Hotel was fabulous. The view of the harbor was beyond words. The staff was great. Even being behind the airport there was no noise. But I will tell you right now the Grill and Bar sucks big time. Sitting on the porch was great but that doesn't make up for the quality of food served. Really frozen hamburgers!!!!!! I was really disappointed and for […] that reason will never stay there again. I paid big bucks to be sick all night and then had to fly the next morning. Very bad!!!! Read moreGenuine Hotels.com guest review
"Nice hotel and good service"
Hotel was clean and the view was gorgeous. Some of the staff was helpful but others were not. It was absurd to have to pay $37 to park our car.Genuine Hotels.com guest review
"Excellent Hotel and Excellent Service!"
Excellent Hotel, Service, location but mostly wonderful unmatched people!Genuine Hotels.com guest review
"Very convient to airport"
Great view of downtown Boston across the harbor! Staff was excellent!Genuine Hotels.com guest review
"Great pre-flight location"
Hyatt quality and service on the Logan airport campus with convenient shuttle to airport, which we also used to connect to public transportation back across the harbor. Room was clean, comfortable, with no airport noise at all.Genuine Hotels.com guest review
"I will back soon"
Excelent experence, nice personal, best view, very clean.Genuine Expedia guest review
"Good for a quick overnight."
Noisy international neighbors who didn't read the Quiet sign - not the hotel's fault. Good place to stay with friendly helpful staff.Genuine Hotels.com guest review
very nice .close to air port will stay there again.Genuine Hotels.com guest review
"Very nice hotel and tremendous views from one side"
Checked in and found we had a room facing the airport. After changing rooms to face the harbor and city, the experience felt much different/better. Staff was friendly and helpful. The shuttle to blue line stop (subway) at the airport was nice to have but not always as quick to arrive or pickup as the hotel says (figure a 20 minute wait). We had a great […] trip and time in the city. Given how close the hotel is to the airport, it's amazing that you don't feel it in a negative way (no issues with noise, traffic, etc.). Read moreGenuine Expedia guest review
"Right there at the Airport"
Service at the Harborview Grille was terrible because they were short staff. I did complain, and they made it right by not charging for dinner. So, bad things happen, but at least they made it right.Genuine Expedia guest review
"Remarkable hotel not so far from the downtown"
I chose this hotel because of the the view. So many reviews marvelled at it and I couldn't resist - I love views. It is spectacular! Especially in the evening when the lights of the Boston skyline illuminate your room. A nice hotel for a romantic get-away (except that the walls are not very soundproof, it seems). Everyone from the staff, without exception, […] was very friendly and polite. I would definitely stay there again, if I come to Boston in the future. Read moreGenuine Expedia guest review
"Great view of harbor from outdoor bar/patio"
Close to airport, 5 minute shuttle, next to water taxi dock for ride to town, very friendly staff.Genuine Expedia guest review
I like the shuttle bus service between the hotel and subway station, terminals.Genuine Expedia guest review
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