"Good quality and great value!"
Very happy. My only complaint is the hotel restaurant only opens at 6:30 am. However, the breakfast was great.Genuine Hotels.com guest review
"Beyond my wildest expectations"
What can I say? The room was fine and priced about right, the service was great and the hotel is centrally located. That gives Blue Horizon a five but doesn't begin to tell the story. We were in Victoria the next day and realized my wife's diamond ring was gone. We called every place we had been from Vancouver to Victoria to report the loss. The Blue […] Horizon housekeepers searched the room and found the ring. Today we drove back to Vancouver to get the ring (and yes, left a cash reward). These kinds of things are priceless and reflect on the Blue Horizon hotel and Canadians in general. How do you rate personal concern and integrity? Read moreGenuine Hotels.com guest review
Enjoyed my stay immensely. Each room in hotel has a balcony - some with better views than others but that was not pertinent to my stay. I believe there are only 8 rooms on each floor - which means it is very quiet and you almost never see your neighbors. Restaurant in lobby is good. The only thing I really did not like was that room service was not […] available but you could get "to go" from the lobby restaurant. Room was spacious!!!! Bathrooms are not the largest and the facilities are dated but nothing that interfered with my stay. The shopping and convenience of the location on Robson can't be beat . . .There are restaurants of every type(ethnic foods, upscale/fancy, dessert shops, etc.,), places to buy grocery items, clothing(Aldo, Guess) and it not far from the Pacific Centre shopping center. and the University of British Columbia - Vancouver. Complimentary bath robes are provided as well. Read moreGenuine Hotels.com guest review
"Large room and Comfy Bed"
My only complaint is that the lobby was small and extremely busy. Since they have no concierge you can end up waiting a long time to get a simple question answered.Genuine Hotels.com guest review
"Great value for the money"
The Blue Horizon was in a great location (safe at night), had extremely helpful staff (they recommended 2 great restaurants for us), the trolley pickup is directly outside the hotel entrance, and there are plenty of shops, coffee shops, and things to do nearby. The beds were really comfortable, as were the down pillows and super comfortable robes. We […] liked having a refrigerator in our room. The rooms were very large with amazing views. For the price, it can't be beat. I would definitely stay here next time. Read moreGenuine Hotels.com guest review
"Best Hotel !!"
Big room, VERY comfortable bed, great locationGenuine Hotels.com guest review
"Can't go wrong with Blue Horizon"
Great location, central to everything, fantastic views, convenient parking in building, hotel restaurant was great for breakfast, very clean and affordable.Genuine Hotels.com guest review
Fernado was very nice and helpful with the area and what was good to see and eat. The main manager was very helpful.Genuine Hotels.com guest review
Great hotel. Friendly staff. CLEAN, BIG room, I got a double, not the single, but the extra room was great, I liked the layout of the hotel, only a few rooms on each floor, the windows, oh my god, the view!!! Incredible. Balcony another nice plus. The robes were a nice touch. Quiet, never heard anyone else the whole time I was there. Right in the middle […] of the shopping district, food and shops everywhere. Close to everything, and the bus and rail are very close as well. I loved Vancouver, and I loved this hotel, and I WILL stay there again. No car, I did not drive in, so cannot comment on that. The little restaurant and pub were great, and Shenanagans was quiet, but friendly. I went in on a Monday, so no surprise there. Only negative was no wireless internet, I had to hardwire in, which meant sitting at the desk or the chair with the fabulous plush robe and the great view. So hard!! I expected, for the price, to find an average hotel. Blue Horizon was WAY beyond that. Read moreGenuine Hotels.com guest review
"Worst Customer Service"
Stayed for 4 nights this week. We chose the hotel based on great reviews across review sites. However, our experience didn't measure up. We'll never stay at this hotel again. We've stayed at at least 4 hotels in Vancouver and Blue Horizon has the worst customer service. The wired network didn't work in our room. This sometimes happens at older hotels. […] Sometimes it's the Ethernet cable so I travel with my own. Other times, the hotel reboots its network equipment to solve the problem. But not this time. The night of check-in, as soon as we realized the Internet wasn't working, we contacted the front desk. I was transferred to their ISP. They couldn't solve the problem and escalated it to Network Admin, but it'd be 24 hours before they’d get back (and they never did.) Meantime, we asked the front desk to give us another room. It took them 2 days, after unpleasant and unhelpful interaction with edgy, defensive Summer, to give us another room while claiming "You're the only one complaining" and blaming my laptop. The Internet worked in this other room. If you need to use the Internet at the hotel and are given Rm 1204, you should ask for another room. An employee said hotel management is so cheap that they won't replace the archaic network with wireless and that they face the connection problems 3-4 times a week. Read moreGenuine Hotels.com guest review
Very niceGenuine Hotels.com guest review
"Close but not too close"
Price for quality was well worth it. We did not want to be directly in the heart of the action and still wanted nice accomodations. This fit the bill to a tee. 8 rooms to a floor also gave it more of a private feel.Genuine Hotels.com guest review
"Great place to stay!"
My sister & I were given a corner room with a great view on 27th floor. Expected to get one queen bed but were given two! Room very clean and could not hear city noise from so far up. Were pleasantly surprised to see that room was equipped with mini fridge and bathrobes as well as a very nice closet. Great water pressure in shower! Hotel provided parking […] at reasonable rate in their own garage with anytime in/out permission. Only complaint is that the high-speed internet service was very spotty. Read moreGenuine Hotels.com guest review
we always stay at the Blue Horizon when in Vancouver as it is close to everything downtown (just have to step out the front door and you're at all the stores, restaurants and coffee shops) and very roomy for a family of 4. The view is always great also. Reasonable rates.Genuine Hotels.com guest review
"Blue Horizon Hotel, Vancouver, BC"
We have been staying at the Blue Horizon for over 20 years and find it continues to be one of the best deals in town. Consistently clean and well-kept rooms and facilities, helpful staff, and great location with good transit service. On-site parking (though for a fee) also makes this convenient when traveling by car.Genuine Hotels.com guest review
"A Vancouver Favourite"
The staff is very friendly and helpful - always a good experience!Genuine Hotels.com guest review
"Blue Horizon Hotel in Vancouver - great location"
Hotel is in a great location, easy walking distance to lots of shopping and restaurants. Gastown and even Granville Market (although it's a little bit of a hike) are within walking distance. Staff was generally pretty helpful. The room was very large although the bathroom was pretty tight.Genuine Hotels.com guest review
"Van Couver BC"
Hotel was in the middle of Robinson St and a very happening location. Lots of shopping and restaurants. Although I found some hair on the floor of the bathroom, (not mine) it was clean and comfortable. The room was spacious and had recently been remodled. I felt I had spent a couple of hundred dollars more than I had. We had a corner room and the view […] of the city was terrific. I would stay here again. Read moreGenuine Hotels.com guest review
"Blue Horizon - Best Location in ALL of Vancouver"
I recently visited Vancouver and stayed in the best location for a hotel ever!!! It is right in the center of EVERYTHING!! The Trolley, Bus and Big Bus all stop right in front of the hotel. You have shops and dining if you turn left or turn right for as far as the eye can see. Walking distance to everything the Vancouver has to offer including Gastown, […] Yaletown, and easy way to catch anything to go further, like Stanley Park and North Vancouver. Robson street is Fashion capitol and if you like shopping, stay here, you can shop all day and just keep dropping it off at the hotel (hear that, no more carrying bags forever men!!) You can hit Grandville Street and the bay and City Center from this central location. only problem i had is that if you want a goo view, you will need to go to the superior suites, lower suites are nice but have a not so great view. Also, the Customer service is OUTSTANDING!! they can tell you anything you need to know and if they don't know, they always have Google up to get you whatever info they need. I love this hotel and would stay here again the next time i visit Vancouver!!! Read moreGenuine Hotels.com guest review
"Loved the Blue Horizon!"
We recently spent 3 nights at the Blue Horizon hotel in Vancouver. It was a very pleasant experience! The most lucky thing was that the hotel is located on a nice street (Robson street); it's near downtown but in an upper-scale section of residential high rises and nice shops. I had no fear of walking down the well-lit street at night. There are plenty […] of restaurants and shops within walking distance, and great views of the city. Upon arrival we were told we'd been upgraded from a standard 1-queen-bed room to a 2-queen-bed room, which made our room 100 square feet bigger (from 300 to 400 sf)! It was very spacious and comfortable. Two walls have windows and every room has a balcony. There's a large closet and plush bathrobes. The TV is big and there's a mini-fridge. The bathroom is small considering the size of the rest of the room, but it was fine for the two of us. We got a good deal on hotels.com and I was pleasantly surprised at the quality to price ratio, especially considering what an expensive city Vancouver is known to be. If our travels take us back to Vancouver we will stay at the Blue Horizon again. Read moreGenuine Hotels.com guest review
"Blue Horizon - Value and Location"
I've stayed at many of Vancouver's hotels, from budget to luxury, and the Blue Horizon sits in between. The location in the midst of Robson can't be beat, the views are great, and the beds are comfy. I found it curious that this hotel has an "official" 3-star rating but a 4-1/2-star rating from travelers themselves...well, it doesn't have some of the […] touches and amenities of a luxury hotel but what they do, they do well. Check-in was fast, but I know that can vary widely (NEVER expect fast check-in or check-out at the hotel's check-out time) and when we misplaced our keys they were cheerfully replaced. Parking is of course extra but at one of the lowest rates of any Vancouver hotel. The room itself was great (read the other reviews regarding the views) if modestly appointed. The coffeemaker needed replacing (they just get permanent coffee stains after a while and they're cheap to replace) but otherwise it was clean. Although they've got their own restaurant (yet no room service) and bar, being right there on Robson meant all of my favorites were nearby. I will definitely stay at the Blue Horizon again. Read moreGenuine Hotels.com guest review
We loved both our stays at Blue Horizon in September. The front desk staff even helped us get priority seating at Joe Fortes for dinner to honor my birthday. We loved the balcony views and our room was clean with all the conveniences needed. We had breakfast once at the hotel and it was yummy. We would love to stay here again. Parking is expensive but […] all partking downtown is expensive. Read moreGenuine Hotels.com guest review
"Blue Horizon-Downtown Vancouver"
We have stayed at this hotel over the years; it only gets better. Our huge room was newly redecorated and exceptionally pleasant--no edgy or over-trendy decor. Location is outstanding and most rooms have spectacular views. Great value in the center of a major city! Parking spaces in the parkade are rather snug (good for mid-size or smaller only) and […] not too secure--accessible from the street. Food in the cafe was excellent. Read moreGenuine Hotels.com guest review
"Blue Horizon Hotel-Downtown Vancouver"
The rooms are huge, the location is perfect and the staff is very helpful. Definite consideration if you are traveling to Vancouver.Genuine Hotels.com guest review
Blue Horizon is very conveniently located in the trendy area of Robson Street. We were able to walk to Stanley Park and Gastown easily. There are great restaurants and shops nearby. We had a very well appointed and spacious room with a balcony and beautiful panoramic view of downtown Vancouver from the 29th floor. It was very clean and comfortable and […] a great value! Breakfast in the lobby level sidewalk cafe was very good with a varied menu selection. It was our first visit to Vancouver and we were very pleased with the hotel which seemed to be very reasonable for the city. Would highly recommend it. Read moreGenuine Hotels.com guest review
"Blue Horizon Hotel"
This Hotel was recommended to me by a co-worker who stayed at the Blue Horizon 15 years ago. I told him I was very satisfied with everything,Genuine Hotels.com guest review
"A little disappointed"
While my room was "updated", it wasn't comfortable. The bathtub was old with grungy non-slip stickers on the bottom. If I left the closet door open, then it blocked the entrance to the bathroom. I could hear conversations in the rooms on either side of my room. No wi-fi, a $3 charge to print out my boarding pass. The staff was friendly, which may have […] been the best part of the hotel experience. Read moreGenuine Hotels.com guest review
"The Blue Horizon Hotel in Vancouver, BC"
The hotel is strategically located in the City of Vancouver. Great views of the city from every room. Rooms are clean, modern and comfortable. Would stay there again and recommend to others.Genuine Hotels.com guest review
Very modern and in the center of all. gym and lap pool available. Dining outside if you like. Good value.Genuine Hotels.com guest review
"Great downtown location"
Clean pleasant confortable room in a great downtown location. This area of Robson Street is teeming with restaurants of all sorts and interesting shops, and is in walking distance to many Vancouver sites. Staff was friendly and helpful, and we had a great view from the balcony. Wish they had free wifi.Genuine Hotels.com guest review
The location is great and the hop-on, hop-off trolly stops in front of the hotel, making it easy to get around town. The room was spacious, but the dust mites in all the bedding drove my allergies crazy!! The in-house restaurant served good breakfasts at a reasonable price.Genuine Hotels.com guest review
"convenience of pick up."
Enjoyed it very much. Hotel staff were a pleasure to deal with. The pick up for Capilano and the Hop on Hop off service was very convenient. Look forward to a longer stay next time.Genuine Hotels.com guest review
"Great beds love the pillows"
Will be back thank youGenuine Hotels.com guest review
I didn't like the fact that the bathroom did not have little bottles of shampoo and conditioner and soap. It only had one dispenser for body wash and shampoo all in one. We ended up buying shampoo for our stay. The rooms were very nice (except the bathtub needs renovating), location was great and the beds were very comfortable. The price was also right. […] I would definitely stay again Read moreGenuine Hotels.com guest review
This hotel has all the right ingredients: location, reasonable price and good decor....all that needs to be done is the bathroom upgrade. Highly recommend this hotel.Genuine Hotels.com guest review
Have been trying to think of something that didn't rate as a 5 and I couldn't think of anything! Would definitely stay again. Great location, lovely clean and good sized room and fantastic staff!Genuine Hotels.com guest review
"Great Hotel in a Great Location"
Got a great price on a two night business stay. Was pleasantly surprised hotel was located in a great neighborhood, close to restaurants, shopping and most importantly walking distance to the Skytrain. My room was on the 24th floor, clean, quiet and had a dynamite view of downtown Vancouver! Staff was extremely helpful and pleasant. Will definitely […] stay here again next time I'm in town. Read moreGenuine Hotels.com guest review
"Quiet, contemporary downtown accommodation"
Clean, quiet. Uncluttered contemporary decor. Restaurant downstairs. Affordable rate. Would definitely stay there again.Genuine Hotels.com guest review
"Does what a traveler is looking for"
It does the essentials very well. Beds are comfortable, the room can be fully darkened, and the air is warm.Genuine Hotels.com guest review
Beautiful hotel...magnificent view of the mountains n ocean...love the lay out of the rooms...spacious n so clean...close to shopping centre/mall.Genuine Hotels.com guest review
A very well positioned good quality tourist hotel.Genuine Hotels.com guest review
"Would definitely stay here again"
We were very pleased with this hotel and having read the reviews prior to booking we were not disappointed. We did request a king room however this was not available but we were upgraded to a larger room with 2 x queen beds. Additionally there are plenty of resturants within a stones throw of the hotel. Friendly and helpful staff made for a very pleasant […] stay. Read moreGenuine Hotels.com guest review
"clean and central location"
Overall it was good. There were fire-engines at the hotel the night we got back, and on-one told us what was going on. We just stood out on the street, and waited to go back in (at about 1:30 AM). That was inconvenient, but obviously something that never happens. The only really inconvenient part of the hotel stay was trying to check out. It took about […] 25 to 30 min. as first one girl was on the phone and then she helped someone and the other was on the phone. Very annoying, quite a line-up behind me. Read moreGenuine Hotels.com guest review
Pleasant serviceGenuine Hotels.com guest review
The location of this hotel was amazing!!! We were able to walk to everything we wanted to do within 20 minutes!!! I will definately stay here again and I would reccomend it to people staying in Vancouver!Genuine Hotels.com guest review
The hotel itself if quite nice, good location and decent rooms, though the hotel staff so was BEYOND RUDE, and seemed to have no idea what they were doing and didnt care, our room was 2 hours late being ready and the didnt even so much as apologise for the incovenience, the staff was so horrible I wouldnt stay there again if you paid me!Genuine Hotels.com guest review
"Comfortable, well located hotel"
A good place to stay. Staff very helpful. We had a large and very comfortable room. I like the fact that the hotel is environmentally conscience.Genuine Hotels.com guest review
"Right in the heart of Robson Street"
Room was very clean and comfortable and hotel is within walking distance of Stanley Park and lots of other sites. I would definitely stay there again.Genuine Hotels.com guest review
"Close to shop and restaurants"
Enjoyable time for a girls weekend!Genuine Hotels.com guest review
"Will stay again -- great location & gorgeous views"
The view from our room was stunning and the staff were friendly and professional. It is also the perfect location for shopping on Robson, visiting the Art Gallery, or strolling down to English Bay. We very much enjoyed our stay and will stay here again next time.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews