Comfort Inn Great Falls - Great Falls

Major dissapointment as rated as being much better than it actually was. Location took us off I-10 quite a ways to town interior. Hotel needs updating and all around clean-up.

Genuine Hotels.com guest review

Excellante3xcept I couldn't find a blanket in my roo!

Genuine Hotels.com guest review

I was very comfortable and appreciate the staff who were kind and very helpful. After breakfast, my children mentioned how nice the woman who helped with breakfast was!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was fine. Bed's were comfortable, breakfast was very comparable to others we've had.

Genuine Expedia guest review

The hotel was very comfortable, clean, the people were all very friendly. The breakfast in the morning wasn't bad either :) thank you!

Genuine Expedia guest review

the location for us was perfect,just 5 mins.from everything we needed.the staff was very helpful,room older decor,but clean,the area felt safe,and quiet.

Genuine Expedia guest review

We had an issue with our room but due to the staff's willingness to fix the issue our stay was well worth it and would stay again.

Genuine Hotels.com guest review

The deodourizer attached to the wall in the elevator was warning, The carpet in the hallways had not been vacuumed for quite some time. Our room seemed clean but the beds were old and sagged so badly that I could not sleep with a pillow.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The television service in the room was non existant, and the front desk employee had no idea as to how to fix it, and refused to move us to a room that had television service.

Genuine Expedia guest review

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Genuine Hotels.com guest review

This inn is right across the street from the big mall. It is also centrally located on Highway 89 so very easy to get to. It is also close to CM Russell museum, just go up 9th St which you are already on. It is also easy to get to the Lewis & Clark museum, just go up 9th St and then follow the River Road. If you want to see the great falls, which are […] 15 minutes outside of town, again follow 9th St which becomes Highway 87 and turn off where you see the Ryan Dam sign, nice little picnic area there as well. The inn itself is a bit dated, rugs could probably be replaced, but the rates are good and well priced for inns in this price range. The breakfast was adequate and the front desk was very helpful in telling us tourist attractions etc in the area. Read more

Genuine Hotels.com guest review

The employees were GREAT but, the carpet left my feet black! They didn't have microwave/fridge and the bed was horrible. I work in the oilfield and have to stay in some unsavory places. This "hotel" is in the top 3 worst!

Genuine Expedia guest review

Amazing staff, hotel needs some updating, breakfast was ok

Genuine Hotels.com guest review

Got the rooms mixed up. Gave me a card for one that had a couple in it. Embarressing or what. Only one person working on the front desk, phones took priority over customers at the counter. Bad services all in.

Genuine Hotels.com guest review

A fundamental term of a hotel stay is a quiet night. Seemingly, indifference to this by hotel staff as noise continued, unabated, from adjoining rooms until 4am.

Genuine Expedia guest review

Not a bad place to stay the staff was very helpful and the rooms weren't bad. We have a pet and the hotel was very nice about having her and the access to the outside area was great.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had booked a 2 night stay at the hotel and upon arriving our room was dirty...the bathroom had not been cleaned and the floor had not been vacuumed. The kids went to the pool area and the pool was filthy and the hot tub was green! The staff did not want to help us with any of our requests and when we decided to cancel our room for the second night […] they did not want to accomodate us. I would NOT recommend this hotel. Read more

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Genuine Hotels.com guest review

we stayed in Best Western last year but didn't like the casino in the lobby..... we tried comfort inn but would not go back...

Genuine Hotels.com guest review

This place was very busy during the Montana State Fair week, but the customer service was still strong, and our housekeeper remained especially cheerful despite the extra load. Breakfast was good enough, the coffee was hot 24/7, the pool/jacuzzi was clean, and the beds weren't bad. This hotel is good enough for the price.

Genuine Hotels.com guest review

Reasonable, pool available, quiet stay

Genuine Hotels.com guest review

We needed to stay over after flying into Great Falls to late to cross the border, we called ahead and informed the hotel that we needed a late check in and upon arrival all was in place and only minutes to check in, easy to find and next morning had a great breakfast and another friendly "See you soon, enjoyed having you stay with us." 5 Stars

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was good and the staff were excellent. It was very busy when we were there and they ran out of some of the breakfast food but stay was awesome:). Pool was warm and hot tub was great.

Genuine Expedia guest review

The room we had was recently renovated so was quite attractive. Enjoyed the warm pool and hot tub after a day of skiing. There were fresh cookies waiting for us in the lobby upon the arrival and the front desk staff was very helpful and friendly. Great breakfast included.

Genuine Hotels.com guest review

The mattresses in our room should be replaced. They have seen better days. We did not like the scent of the soap bars. We went out & bought some soap for our three day stay.

Genuine Hotels.com guest review

This hotel is one of 2 comfort Inns in Great Falls, the other looked more up to date..but we did not stay there. The staff was great and the room was fine, but the public areas need to be refreshed.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was nice but when the other guest room doors closed you could hear them (thinner walls?) Also there was a dog on our floor that barked until 12:20 am. I did phone the front desk and they were aware of the problem-she was polite and promised to have the problem resolved. Shortly after that the dog stopped barking. The pool had long hours which […] was great! Breakfast was good Read more

Genuine Hotels.com guest review

Staff is very helpful. didn't know were to park as parking lot was full.

Genuine Hotels.com guest review

The room was good. The elevator smelled horrible. Was going to swim in the pool but the water was very murky looking. Good for what I paid though. The bed was not bad at all.

Genuine Expedia guest review

Great place, comfortable stay and great staff. Thanks

Genuine Expedia guest review

The staff was very friendly. The room was clean. The beds could have been a bit firmer. The pool and hot tub was great. And the hot continental breakfast was wonderful. The location was great...so close to the big mall for shopping.

Genuine Expedia guest review