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Shangri-La Hotel, Sydney, The Rocks

Official Australia STAR Rating provided by Star Ratings Australia
176 Cumberland Street, The Rocks, NSW, 2000, Australia, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Luxury hotel with 2 restaurants, near Circular Quay

  • Free WiFi

Main amenities

  • 565 guestrooms
  • 2 restaurants
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center
  • Airport shuttle
  • In-room childcare
  • 24-hour front desk
  • Daily housekeeping

What’s around

  • Heart of The Rocks
  • Circular Quay (0.4 mi / 0.6 km)
  • Sydney Harbour Bridge (0.7 mi / 1.1 km)
  • Sydney Opera House (0.7 mi / 1.2 km)
  • University of Sydney (2.9 mi / 4.7 km)
  • Susannah Place Museum (0.1 mi / 0.2 km)
Outstanding4.6 / 5
  • A beautifully appointed room, with friendly staff and fabulous views. Will stay there…Apr 28, 2015
  • Beautiful hotel Few point that could do with a closer look The hot water in the bath only…Apr 23, 2015
See all 875 Hotels.com reviews
From 4,031 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $162
  • Horizon Club Room with Opera House City View
  • Grand Bed and Breakfast Package, 1 King Bed, Deluxe Grand Harbour View
  • Deluxe Emerald Package, 1 King Bed, Darling Harbour View
  • Deluxe Sydney Package, 1 King Bed, Darling Harbour View
  • Premier King Room with Grand Harbour View
  • Grand Sydney Package
  • Grand Drive-In Package, 1 King Bed, Deluxe Grand Harbour View
  • Drive-In Package, 1 King Bed, Deluxe Darling Harbour View
  • Bed and Breakfast Package, 1 King Bed, Deluxe Darling Harbour View
  • Executive King Room with Opera House City View
  • Executive King Darling Harbour View
  • Horizon Club Room with Darling Harbour View
  • Deluxe King Darling Harbour View
  • Deluxe Grand Harbour View King
  • Deluxe King with Opera House City View
  • Executive King Suite with Grand Harbour View
  • Executive Twin with Opera House City View
  • Grand Emerald Package
  • Executive Twin Grand Harbour View
  • Occasion Package
  • Executive King Grand Harbour View
  • Executive Twin Darling Harbour View
  • Deluxe Grand Harbour View Twin
  • Deluxe Twin Darling Harbour View
  • Deluxe Twin Room with Opera House City View

At a glance

Key facts

Hotel size

  • This hotel has 565 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking *

Also known as

  • Hotel Shangri-La Sydney
  • Sydney Shangri-La Hotel
  • Hotel Sydney Shangri-La
  • Shangri-La Hotel Sydney
  • Shangri-La Hotel Sydney The Rocks
  • Shangri-La Sydney
  • Shangri-La Sydney Hotel
  • Shangri-La Sydney The Rocks
  • Sydney Hotel Shangri-La
  • Sydney Shangri-La

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 100 per night

Optional extras

Onsite credit card charges are subject to an extra charge

Valet parking costs AUD 58 per night with in/out privileges

Buffet breakfast is offered for an extra charge of AUD 42 per person (approximately)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 20452
  • Conference space size (meters) - 1900
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Elevator/lift
  • ATM/banking

In the room

Home comforts
  • Climate control
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

CHI BALANCE (1 hour 20 minutes): From AU$175
A massage focusing on vitality, clarity, and peace of mind. Techniques include acupressure and coordinated movements that originate in Tai Chi, with energizing massage for yang stimulation and relaxing massage for yin calm. Pure synergy element oils are used to harmonize chi flow.

Fee may not include tax and is subject to change without notice.

PEARL BRIGHTENING BODY GLOW (1 hour): From AU$170
China has a long history of using pearls to clarify skin and enhance its beauty. It is believed that the valuable minerals and amino acids in the pearl are essential building blocks of collagen and protein used to improve the tone and texture for a youthful appearance. This rich emollient scrub has a brightening effect on the skin, while adding a beautiful smooth glow.

Fee may not include tax and is subject to change without notice.

AUSTRALIAN BOTANICAL RETREAT (2 hours 30 minutes): From AU$330
Inspired by local Australian ingredients, this treatment is rich in essential oils and vitamins. Begin with a mild body polish to remove dry skin cells, then soften with a gentle healing wrap prior to a relaxing 1-hour full-body massage. The finishing touch of lemon myrtle body butter ensures silky and smooth skin.

Fee may not include tax and is subject to change without notice.

CHI VITALITY FACIAL (1 hour): From AU$145
A results-orientated facial that combines western and eastern philosophies for optimum skin and body vitality. Pure aromatherapy, botanical, and herbal extracts will awaken the skin's beauty, leaving the most delicate skin looking calm, vibrant, and healthy.

Fee may not include tax and is subject to change without notice.

ENCHANTED JOURNEY (3 hours): From AU$370
After a long and tiresome journey or a hectic day, to relieve muscular aches and pains and assist your body's natural healing, we recommend this combination of soothing Aroma Bath or Steam Shower, Mountain Tsampa Rub, and CHI Balance Massage.

  • Aroma Bath or Steam Shower
  • CHI Balance Massage
  • Mountain Tsampa Rub
    Fee may not include tax and is subject to change without notice.






  • CHI, The Spa at Shangri-La draws inspiration from the origins of the Shangri-La legend, a place of personal peace, enchantment, and wellbeing. With roots set in the Chinese theory of the Five Elements of metal, water, wood, fire, and earth to harmonise the body's energy, CHI, The Spa at Shangri-La Hotel, Sydney, also includes a selection of treatments that showcases Australia's natural botanical products with their potent therapeutic properties.
    CHI, The Spa uses Ila and CHI products.
    CHI, The Spa, located on level 2 of the Shangri-La Hotel, Sydney, offers CHI treatments based on principles of restoring balance and harmony to mind and body as inspired by traditional Asian healing philosophies. CHI, The Spa features luxurious private spa suites that create a sense of timelessness where you can indulge the senses, soothe the body, and revitalise the spirit.

    Recreation

    On Site

    • Sauna
    • Spa tub

    Nearby

    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Parasailing nearby
    • Sailing nearby
    • Scuba diving nearby
    • Surfing/boogie boarding nearby
    • Windsurfing nearby

    Shangri-La Hotel, Sydney, The Rocks’s small print

    Also known as

    • Hotel Shangri-La Sydney
    • Sydney Shangri-La Hotel
    • Hotel Sydney Shangri-La
    • Shangri-La Hotel Sydney
    • Shangri-La Hotel Sydney The Rocks
    • Shangri-La Sydney
    • Shangri-La Sydney Hotel
    • Shangri-La Sydney The Rocks
    • Sydney Hotel Shangri-La
    • Sydney Shangri-La

    Policies

    Only registered guests are allowed in the guestrooms.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: AUD 100 per night

    Optional extras

    Onsite credit card charges are subject to an extra charge

    Valet parking costs AUD 58 per night with in/out privileges

    Buffet breakfast is offered for an extra charge of AUD 42 per person (approximately)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    Shangri-La Hotel, Sydney, The Rocks

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