All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
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2570 Kalakaua Ave, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 1,696 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    4.0
  • Comfort
    3.7
  • Condition
    3.6
  • Neighborhood
    4.3
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4.0 / 5Excellent
"Nice Hotel..but Small Hotel Rooms"
Hotel was in a great location on Waikiki beach ..Within walking distance of all the excitement..Rooms was very small for the size of beds ..fridge was very small and inside a cabinet on the floor that made it hard to open..You have to use your room card to use the Elavatores..The poolside breakfast was very nice ..Had lots to choose from.. I would stay again but not for a weeklong stay..
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Vicky, Thank you for staying with us and for taking the time to share your review. We are glad that you enjoyed our great location and breakfast. We are sorry that the size of your room was not to your expectations, but are happy to hear that you had an overall pleasant experience. It would be our pleasure to host you again. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
4 night trip with friends May 24, 2015
Vicky
US
5.0 / 5Outstanding
"Needs a chair!"
great staff but room decor is a bit uncomfortable there are only two stools and a high cafe table in the room. Not good for seniors!!
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Nancy, Thank you for staying with us and for taking the time to share your review. We appreciate your kind words about our friendly team. We are sorry that some aspects of the furniture in your room were not to your expectations. Should your travels bring you back to Waikiki, we would be honored to host you again. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
4 night family trip Jul 19, 2015
Nancy
US
4.0 / 5Excellent
good value - right on beach - good breakfast - hotel and rooms a bit older - oceanfront worth the few extra$
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Edward, Thank you for staying with us and for taking the time to share your review. We are glad that you enjoyed our convenient location and Breakfast on the Beach. We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
3 night family trip Jul 12, 2015
Edward
US
2.0 / 5Fair
"Beware of extra charges at check-out!"
1) Was charged extra after paying through Hotels.com at checkout! 2) Vallet Parking Only! I Had a new rental Truck with 16 miles on it, & absolutely no scratches or dents. I was not about to let anyone else park that vehicle. So I had to park in garage 2 blocks away from the hotel! Signed Rental agreement said no other drivers! Did Not know till time of check-in!
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Scott, Thank you for staying with us and for taking the time to share your review. We are sorry that some aspects of your stay were not to your expectations. We apologize for any confusion regarding our parking and amenity fees. Our property only offers valet parking. We hope to welcome you back for a more pleasant stay in the future. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
3 night trip Jun 30, 2015
Scott
US
5.0 / 5Outstanding
Great view & great room!
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Steve, Thank you for staying with us and for taking the time to share your awesome review! We're glad that you enjoyed the great views and your comfortable room! We hope to see you again soon. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
3 night family trip Jun 17, 2015
Steve
US
3.0 / 5Good
"Waikiki Beach getaway"
Great location, older hotel. The staff weren't exactly the nicest people in the world, but they weren't rude either. The elevator system is strange.
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Joseph, Thank you for staying with us and for taking the time to share your review. We are sorry that some aspects of your visit weren't to your expectations, but are glad that you had an overall pleasant stay. We hope to see you again soon. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
1 night romance trip Jun 6, 2015
Joseph
US
4.0 / 5Excellent
"Perfect location"
Located near the Diamond Head end of Waikiki, this was a perfect location. Easy to get to the beach, restaurants and shopping. Loved the poolside breakfast with the option to take it to the beach. Would definitely stay here again.
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Jeanne, Thank you for staying with us and for taking the time to share your review. We're glad that our location was convenient for you, and that you enjoyed Breakfast on the Beach. We look forward to seeing you again! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
3 night romance trip Jun 3, 2015
Jeanne
US
3.0 / 5Good
"Great location, nice views, ok rooms"
Stayed three nights. Loved the view from the room. The location couldn't be any better. You're right in the middle of Waikiki Beach. The room itself was ok and felt like it needed a little bit of updating, felt a little tired.
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Daniel, Thank you for staying with us and for taking the time to share your review. We are thrilled to hear that you liked our beautiful views and convenient location. We regret that some aspects of your room were not to your expectations, but are glad that you had an overall enjoyable experience. We hope to welcome you back for a flawless stay in the future. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
3 night romance trip Jun 1, 2015
Daniel
US
2.0 / 5Fair
"A view, sort of"
Bed was nice and location wonderful. However, the towels were so thin I thought I was in a Motel 6. Pretty bad, guys. Also, there was a group of union protesters out front for a few hours after we had checked in. You should be unionized. Pretty thin walls too. Breakfast buffet, complimentary, was laughably spartan.
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Philip, Thank you for staying with us and for taking the time to share your review. We are happy to hear that you enjoyed our comfortable rooms and convenient location. We are sorry that some aspects of your stay were not to your expectations, and appreciate your constructive feedback. We regret that you experienced some noise challenges because of a local labor union, and their unreasonable disruptions to our guests’ valuable vacation time. Should your travels bring you back to Waikiki, we would appreciate another opportunity to host you with the kind of excellence and Aloha we are known for. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
1 night romance trip May 21, 2015
Philip
US
1.0 / 5Poor
"Would not use again"
Found a different hotel after 2 days
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We regret that some aspects of your stay were not to your expectations, and that your visit was cut short with us. We sincerely hope that your overall experience in Hawaii was pleasant. We would be honored to have another opportunity to host you with the kind of excellence and Aloha we are known for. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
2 night trip with friends May 12, 2015
A Traveler
US
4.0 / 5Excellent
Loved the "breakfast on the beach" bag idea. Staff was very pleasant. Excursions picked up from hotel which was very helpful with no car.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your great review! We are thrilled that you enjoyed Breakfast on the Beach and our convenient location. Thank you for your kind words about our friendly team! We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 30, 2015
A Traveler
US
4.0 / 5Excellent
"Excellent location to beach, friendly staff, but t"
Excellent location, room needs chairs, missing the comfortable chair, and housekeeping never cleaned floors.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Denise, Thank you for staying with us and for taking the time to share your review. We are happy to hear that you enjoyed our premier Waikiki location, but regret that some aspects of your room were not to your expectations. Thank you for your comments about our friendly team. Should your travels bring you back to Waikiki, we would be honored to welcome you back for a more pleasant experience. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 29, 2015
Denise
US
5.0 / 5Outstanding
"Right across from the beach"
I booked this hotel based on reviews from expedia and location. The room was big and very clean, bed, very comfortable. Nice balcony with chairs. The staff was beyond nice. Free internet, free breakfast. There is a restaurant /bar on the third floor mostly open so you can enjoy the weather and look at the ocean while you have a delicious meal, very nice food. I had a little problem about late checking out so I wrote an email to the manager the night before not expecting an answer and I was very surprised that early in the morning, not even 10 hours later, the manager call me on the phone to fix my problem, even though it was my fault. Very nice and professional,I was very happy with his personal attention.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Cacho, Thank you for staying with us and for sharing your awesome 5-star review! We are thrilled that you enjoyed our clean, comfortable rooms and lanais. It's great that you liked our wi-fi and delicious Breakfast on the Beach. Thank you for your kind words about our friendly staff. We're glad that the challenge with your late check out was corrected for you. It's our pleasure to provide our guests with relaxing, memorable experiences. We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 29, 2015
Dario
US
4.0 / 5Excellent
"Nice hotel, breakfast to go!"
Aston isn't a luxury resort, but everything is cute, clean, and has an island vibe to it. The rooms are on a smaller side, but the views are gorgeous. Even the partial beach views. Staff is very attentive and genuenly friendly. The $23 a day resort fee includes breakfast and wi-fi in the room. For breakfast you get a cooler, so you fill it up and you can eat some right there by the pool and take the rest with you to the beach or wherever you're going. There is also a Hawaian signer and dancer that entertain during breakfast. Beautiful performance. Parking is expensive ($27 valet) but in Hawaii by law street parking is free. So just drive a bit past the hotel and park on Monsarrat avenue.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Elmie, Thank you for staying with us and for taking the time to share your review. We are happy to hear that you enjoyed our decor, clean rooms, beautiful views, and delicious Breakfast on the Beach. Thank you for your kind words about our attentive, friendly team. Our daily amenity fee also provides for unlimited movies and video games, Keurig coffee makers, daily newspaper, fitness center, in-room safe, and local/800 phone calls. It's great that you liked our live entertainment at breakfast. We hope to welcome you back soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 28, 2015
Elmie
US
5.0 / 5Outstanding
"Relaxing"
It was great had breakfast by the pool every morning while a guy sang and and a lady danced.
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Gilbert, Thank you for staying with us and for taking the time to share your wonderful 5-star review. We are thrilled that you enjoyed Breakfast on the Beach and our live entertainment. It's great that you had a relaxing experience. Should your travels bring you back to Waikiki, we would be honored to welcome you back! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
2 night romance trip Apr 24, 2015
Gilbert
US
5.0 / 5Outstanding
"Awesome!"
Wonderful view, centralized location, wonderful beach, awesome staff.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your awesome 5-star review! We are thrilled that you enjoyed our wonderful views, convenient location, and friendly team! We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 27, 2015
No.
US
5.0 / 5Outstanding
"Can't imagine staying anywhere else!"
I loved everything about this hotel. From the location & view to the staff & amenities. Highly recommend the rooms with full balcony & full view!
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Ace, Thank you for staying with us and for sharing your great 5-star review! We are happy to hear that you loved everything about our property. It's great that our location was convenient for your needs, that you liked our awesome amenities, and our friendly team. Thank you for your high recommendation of our property. We hope to welcome you back soon for another wonderful experience! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 27, 2015
Ace
US
4.0 / 5Excellent
Good hotel. Reasonable priced. Right across the street from the ocean. Hotel is worn and needs a good paint job and minor repairs. But the rooms were clean and the staff extremely helpful and friendly.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We are happy to hear that you liked our premier Waikiki location and helpful, friendly team. We hope to welcome you back for a flawless stay in the future! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 27, 2015
A Traveler
US
4.0 / 5Excellent
"Close to the beach"
Stayed 6 nights and enjoyed everything except the neighbors...they were possessed in slamming their balcony door and also kept it open so the adjoining door would rattle.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Luv Waikiki, Thank you for staying with us and for taking the time to share your review. We are sorry about the noise challenges you experienced with your room, and regret that we didn't have an opportunity to be of assistance. It's great that you liked our convenient location. We hope to see you again soon for an even better stay in the future! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 26, 2015
DPM
US
4.0 / 5Excellent
"Decent Hotel Close To The Beach"
Waikiki is noisy and crowded but this hotel is clean with friendly staff and close to lots of activities.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Erin, Thank you for staying with us and for taking the time to share your review. We are thrilled that you enjoyed our clean rooms, friendly staff, and convenient location. We hope to welcome you back again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 24, 2015
Erin
US
5.0 / 5Outstanding
"Relaxing"
Accessible to beach. Restaurants. Entertainment. Loved it
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha SD natives, Thank you for staying with us and for taking the time to share your awesome 5-star review! We are thrilled that you had a relaxing experience with us! It's wonderful that you liked our convenient location and awesome live entertainment. We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 24, 2015
SD natives
US
2.0 / 5Fair
"It could have been a better stay."
The first night we arrived the remote to the tv was missing so we called the front desk and they had someone come up to replace the missing one but couldn't find a replacement. We ended up having to call the next day for them to come back with a remote. A few days later we were in the room and found a roach it was disgusting we tossed it out of the room onto the balcony so that we could kill it. After that it made me wonder if there were more and we just didn't see or notice them. The pool was also closed for a few days when we asked why we got no answer and were told to read the sign in front of the pool for updates as to when it would be open again. I was also disappointed when we found out the last day that we were charged $23.00 per day for amenities we didn't use excpet for towels.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Erika, Thank you for staying with us and for taking the time to share your review. We are sorry that some aspects of your visit were not to your expectations. We apologize for the challenges with the television and the cleanliness of your room. It's unfortunate that you didn't enjoy our amenity program. This includes Breakfast on the Beach, wi-fi, unlimited movies and video games, Keurig coffee makers, daily newspaper, fitness center, in-room safe, and local/800 phone calls. We hope to welcome you back for a more pleasant stay in the future. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 22, 2015
Erika
US
5.0 / 5Outstanding
great place. right across the street from the beach. awesome breakfast.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for sharing your excellent 5-star review. We are thrilled that you enjoyed our convenient location and delicious Breakfast on the Beach! We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 22, 2015
Maark
US
5.0 / 5Outstanding
"GREAT"
Emma at the front desk was awesome! She was very helpful. The vale parking was a breeze. Calling ahead saved time.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your wonderful 5-star review! We're thrilled that Emma provided you with excellent service and that you enjoyed our convenient Valet Services. We hope to welcome you back soon for another great stay! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful Hotel!"
My husband and I, and our two grandsons, had the greatest stay at this hotel. It's perfectly situated, across from a lovely beach, and the end of the Waikiki hotel row so that we could easily walk along the beach, to parks, even to the Diamond Head monument. When we arrived and opened the door to our room, our grandsons were ecstatic, our 16-year-old said it was the best hotel he'd ever stayed in. The amenities were great, Keurig in the room, lovely ocean view from our lanai. Great breakfasts every morning. Wonderful staff.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your wonderful 5-star review! We are thrilled that you and your family had an enjoyable experience with us. It's great to hear that our location was convenient for you and that our amenities were to your liking. Thank you for your kind words about our staff! We hope to welcome you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 20, 2015
Benita
US
5.0 / 5Outstanding
We stayed at the Hayat Regency for three nights and spent the last night at the Aston. Our experience at the Aston was much better. It feels more Hawaiian than the Hayat, the Tiki bar was awesome and the music was outstanding. We would come back again to the Aston if we visit Hawaii again.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for sharing your awesome 5-star review! We are thrilled that you enjoyed your visit! It would be our pleasure to host you again, should your travels bring you back to Hawaii. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 17, 2015
Don
US
5.0 / 5Outstanding
"Perfect location"
Fantastic. Perfect location. within walking distance to virtually anything you need. great happy hour and late night drinks right at tiki - was a little nervous when booking - would stay here again for sure. the breakfast is not great - just some cheap fruit and carbs...but there are plenty of places close to go.
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha jonathan, Thank you for staying with us and for sharing your fantastic 5-star review! We are thrilled that you enjoyed our convenient location and Tiki's! We're sorry that our breakfast options didn't exceed your expectations, but are glad that you had an overall pleasant stay. We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
2 night trip Apr 13, 2015
jonathan
US
4.0 / 5Excellent
"Close to the beach"
It was nice being so close to the beach, a lot of places to eat nearby, a little cove area for little kids to play in, perfect for my 5 year old. I liked the breakfast buffet. The eggs should be included. Nice and relaxing.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Tina, Thank you for staying with us and for taking the time to share your review. We are thrilled that you and your 5 year old enjoyed our convenient location! It's great that you had a nice, relaxing stay! We hope to welcome you back for another awesome visit! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 14, 2015
t
US
5.0 / 5Outstanding
"Nice staff and nice hotel"
We really enjoyed our vacations in that nice hotel and beautiful beaches, thanks.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your awesome 5-star review! We are thrilled that you enjoyed your stay with us! It's great that you liked our premier Waikiki location. Thank you for your kind words about our friendly staff. We hope to welcome you back for another spectacular stay! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 11, 2015
A Traveler
US
4.0 / 5Excellent
"That was below than our expectation"
Internet and breakfast is included in your resort fee, but you will get very very bouncing low speed internet ( I used my own cellular internet ) and very poor quality breakfast, some kind of bread with melon, cereal, milk and coffee, literally thats very frustrating breakfast for vacation. $23 for valet parking, that was good service, staffs are very nice and respectful, beach is not too bad, Finally, if you want to enjoy your vacation and you can spend more, I highly recommend to go to Hilton village waikiki
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We are sorry that some aspects of breakfast were not to your expectations, and that you experienced challenges with our wi-fi. Our Engineering Team is happy to be of assistance with any such issues. To clarify, our daily amenity fee is $23 and our daily valet fee is $27. We hope to welcome you back for a flawless stay in the future. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 10, 2015
Ramin
US
3.0 / 5Good
"nice ocean view"
payed for late check out and house keeping staff was literally kicking me out. She was not aware :(
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We are sorry for the challenges you experienced with your late check out. It's great that you enjoyed the beautiful ocean view, but we regret that the miscommunication with our Housekeeping Team detracted from the end of your visit. Your comments have been shared with our Executive Housekeeper to prevent this challenge from reoccurring. We are pleased that you had an overall pleasant stay, and hope to welcome you back for a flawless experience in the future! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel right in the heart of Waikiki a Beach"
I decided to go to Waikiki beach with my boyfriend for a birthday trip and stayed at the Aston Hotel. It was a wonderful experience. We will definitely come back!
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your awesome 5-star review! We are thrilled that you and your boyfriend had an enjoyable experience with us. We look forward to seeing you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 9, 2015
denise
US
3.0 / 5Good
"Okay hotel. Need renovation for the bathroom"
Toilet handle hard to press down to flush the toilet
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We are sorry about the challenges you experienced with the bathroom, and hope that you brought them to our team's attention so that we might be of assistance. We hope to welcome you back for a flawless stay in the future! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 8, 2015
S
US
4.0 / 5Excellent
"Location, location, location..."
Location was good and it was relatively easy to find. Reasonably priced and right across from the beach. Room was much smaller than expected and the bathroom definitely needs some love and updating. Hotel staff was relatively friendly. Elevator system is a little bit complicated. Good bargain.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Kelly, Thank you for staying with us and for taking the time to share your review. We are happy to hear that you enjoyed or premier Waikiki location. We are sorry that some aspects of your stay did not exceed your expectations, but are glad that you had an overall pleasant stay. It would be our pleasure to welcome you back for an even better experience in the future! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 7, 2015
Kelly
US
4.0 / 5Excellent
"Nice hotel, great customer service"
Free breakfast , close to the beach, free dvd rentals.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha J, Thank you for staying with us and for taking the time to share your review. We are thrilled that you enjoyed our delicious Breakfast on the Beach, convenient location, and unlimited movies. Thank you for your kind words about our customer service! We hope to welcome you back again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 5, 2015
Scarlet
US
3.0 / 5Good
"Just OK"
No bellman to help with baggage when we arrived. Breakfast was good but our room did not have the coolers to put it in and we did not know about them until we had made other arrangements. Had to ask someone on street where registration desk was because there was no signage. Tiki restaurant service was not good and food average at best. Hotel was clean but threadbare.
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We are sorry about the challenges you experienced during your visit. We apologize that our Bell Services did not assist you properly upon arrival, and that your room was not furnished with Breakfast on the Beach bags upon arrival. Your review has been shared with the appropriate management teams for their immediate attention. Should your travels bring you back to Waikiki, we would be honored to have another opportunity to host you with the kind of excellence and Aloha we are known for. Thank you again for your feedback. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
1 night romance trip Mar 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Loved it. Perfect beach view"
The best hotel. Loved it. Perfect staff. Perfect ocean view.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your fantastic 5-star review! We are thrilled that you loved your visit with us. Thank you for your kind words about our 'perfect staff!' It's great that you liked our beautiful ocean views. We hope to welcome you back for another wonderful stay soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 4, 2015
Abby
US
1.0 / 5Poor
"Don't recommend this place at all"
We check in and didnt get the room we booked. Location is at the end of where all the hotels are located. All the balconys are fairly close to one another and I don't recommend leaving the door open at night because if the people next door are smoking on the balcony the smell and smoke will come into your room, hotel charged me 450 dollars for a smoking elimination fee when me nor my girlfriend smoke. Told them upon check out and the lady took off the charge until i check my statement and the charge went thru for the charge. Disputing the charge. Honestly there are so many better hotels that would be way better than this place that would be cheaper or evenly priced.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your candid review. We regret that some aspects of your stay were not to your expectations. Guest rooms are categorized by views of the ocean, and not bedding type. We are sorry if we were not able to accommodate your bedding preference. Our property prohibits smoking, and we apologize for any miscommunication regarding our smoking elimination fee. We are sorry about the challenges you experienced, and hope to welcome you back for a more pleasant stay in the future. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 3, 2015
Son
US
5.0 / 5Outstanding
"Hotel was close to the beach and shopping"
It was a nice hotel right across from the beach, there was complimentary breakfast in the morning and music. It's not the most luxurious but the staff was friendly and the rooms were decent.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha L, Thank you for staying with us and for sharing your awesome 5-star review! We are thrilled that you enjoyed our premier Waikiki location, delicious Breakfast on the Beach, and live entertainment. Thank you for your kind words about our friendly staff. We hope to welcome you back again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Apr 1, 2015
Rose
US
4.0 / 5Excellent
"Great location"
Room beach view was excellent. Room clean and comfortable. Beach just across the street. Breakfast menu could be less pastry though, otherwise acceptable. Concierge Ron & Dina great. Polynesian Culture Center and other tours were great!
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Janice, Thank you for staying with us and for taking the time to share your review. We are thrilled that you enjoyed our excellent ocean views, clean rooms, and premier Waikiki location. We are sorry that Breakfast on the Beach didn't exceed your expectations, but are glad that you had an overall pleasant stay. It's great that Ron and Dina were able to help with your activity planning! Should your travels bring you back to Waikiki, we would be happy to host you again! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Mar 31, 2015
Janice
US
5.0 / 5Outstanding
"nice hotel"
location is perfect , Hotel staggs are very.friendly,very nice place to spend your vacations, we'll come back next time
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha art, Thank you for staying with us and for taking the time to share your awesome 5-star review! We are thrilled that you enjoyed our premier Waikiki location and friendly staff. We look forward to welcoming you again for another great stay! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Mar 30, 2015
art
US
2.0 / 5Fair
"Close to Beach and shopping"
Arrived at hotel front desk staff Jeffery was rude never said hello just looked down and said need your credit card and ID, check in was at 3 waited 35 mins because there was only 2 staff checking people in until others arrived. Get to room just to find that toilet was soiled with mold and feces from someone else. The only guest that greeted us was the vallet attendant upon leaving.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha W, Thank you for staying with us and for taking the time to share your review. We regret that some aspects of your stay were not to your expectations. We are sorry about the untimely check in you experienced and that there were cleanliness challenges with your room. The issues you mentioned are not the kind of service we aim to provide, and we hope that our Housekeeping team was contacted to resolve them for you. We would be honored to have another opportunity to host you with the kind of excellence and Aloha we are known for. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Mar 30, 2015
W
US
4.0 / 5Excellent
Very nice hotel, but would have been nice to know ahead of time about the daily parking fee unless I missed that. Great hotel restaurant.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We are glad that you had a pleasant experience with us. We apologize for any confusion regarding our $27.00 daily valet fee. It's great to hear that you liked the restaurants on property. Should your travels bring you back to Waikiki, we would be honored to host you again! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Mar 30, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to the beach"
Nice hotel close to the beach but brackfast was not profesenal service
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We are happy to hear that you enjoyed our convenient location. We regret that Breakfast on the Beach wasn't to your expectations. We hope to welcome you back for an even better stay in the future! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Mar 30, 2015
A Traveler
US
4.0 / 5Excellent
"Good location"
Not a fancy hotel but clean and nice, great staff! I was traveling with 2 teenage sons, it was perfect for us. We loved the contental breakfast and the beach directly across the street. Not a romantic get away but perfect for a family vacation.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha kelly, Thank you for staying with us and for taking the time to share your review. We are glad you enjoyed our clean rooms, friendly staff, and premier Waikiki location. It's wonderful to hear that you liked our delicious Breakfast on the Beach! We hope to welcome you and your 2 sons back again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Mar 29, 2015
kelly
US
2.0 / 5Fair
"Not worth the money"
Could not get a hot shower. The towel racks were falling off the wall. Had to have the bathroom light fixture replaced. When they did the work, they left a mess in the bathroom. The bell service left a bag in the car. Then refused to bring it to the room. Just a disappointing stay all around.
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha LEVENIA, Thank you for staying with us and for taking the time to share your review. We are sorry about the challenges you experienced during your visit, and regret that they were not resolved to your satisfaction. We extend our sincerest apologies for not exceeding your expectations, and hope to have another opportunity to host you with the kind of excellence and Aloha we are known for. Thank you again for your feedback. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
2 night romance trip Mar 23, 2015
LEVENIA
US
3.0 / 5Good
"Small"
Great staff! Great service! Small room, they don't charge resort fee until the end of the visit, which I did not like.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Maribel, Thank you for staying with us and for taking the time to share your review. We are glad that you liked our friendly staff and great service. We are sorry for any confusion regarding our daily amenity fee. This $23.00 provides for Breakfast on the Beach, wifi, unlimited movies and video games, Keurig coffee makers, daily newspaper, fitness center, in-room safe, and local/800 phone calls. We hope to welcome you back for a better experience in the future. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Mar 28, 2015
Maribel
US
4.0 / 5Excellent
For a last minute booking it was fine. Easy to book, good location on the Waikiki beachfront with all available facilities on hand on very close by.
Genuine Venere guest review
Other trip Mar 26, 2015
A Traveler
US
3.0 / 5Good
VERY busy but overall ok place to stay. Close to beach too
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We are glad that you liked our convenient location and had an overall enjoyable stay. We hope to welcome you back for an even better visit in the future! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Mar 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful, affordable beach front hotel"
We loved the daily breakfast! They give you a cooler/lunch box to fill up and take with you. The rooms are clean. Great customer service. We stayed in the junior suite. We received complimentary unlimited movies. Would definitely recommend!
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Samantha, Thank you for staying with us and for sharing your awesome 5-star review! We are thrilled that you enjoyed our delicious Breakfast on the Beach, clean rooms, and unlimited movies! Thank you for your kind words about our great customer service and for your high recommendation of our property! We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip Mar 20, 2015
Samantha
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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