All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
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2570 Kalakaua Ave, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 1,713 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    4.0
  • Comfort
    3.7
  • Condition
    3.5
  • Neighborhood
    4.3
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2.0 / 5Fair
"NOT PLEAESED AT ALL"
We planned a last min trip to honolulu so when I called hotels.com the agent was very friendly and enthusiastic about the aston hotel she sold it with all the wonders she was talking about the hotel. She said there would be a nice fish tank inside one of the restaurants which was not true. There was only one restaurant and 99.9 of the hotel employees were not helpful. Upon choking she was nice but after that we never heard from anyone at all. The hotel is in a very great location however the tooms are not the greatest at all. We paid $249 per night plus tax n daily resort fee. Our room door was dirty n Paint was coming off the door. Bathroom extrem small and not clean. I will never ever stay At this place nor will I recomwd it to anyone
Genuine Hotels.com guest review
4 night family trip Aug 11, 2015
Glenda
US
3.0 / 5Good
"Ok place."
Ok Need update batrons.
Genuine Hotels.com guest review
5 night family trip Aug 7, 2015
Silvia
US
3.0 / 5Good
"Across the street of waikiki"
We enjoyed the hotel's location across the street from waikiki beach. Room was clean but it did not smell clean. The view was breathtaking! The free breakfast is bread, coffee and cereal. The pool is tiny. Busy hotel in a busy area. Service was great.
Genuine Hotels.com guest review
4 night family trip Jul 31, 2015
A Traveler
US
3.0 / 5Good
"Family trip"
The hotel charges US$23.00 each day for amenities. It consists of a very poor breakfast and Play Station 3. They only have valet parking. It costs US$27.00 per day. We stayed in a swit room. It is very roomy, but the two doble beds were in poor conditions. We woke up with back pain. Hotel swimming poor is really small, but you have Waikiki beach just crossing the street. It was not bad, but we would not go back to this hotel.
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We are sorry for any confusion regarding our daily amenity fee and valet services fee. We regret that you experienced challenges with your room, and that the pool size was not to your expectations. We hope you had a pleasant Hawaii experience, and would appreciate another opportunity to host you in the future. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
10 night family trip Jul 19, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Hotel..but Small Hotel Rooms"
Hotel was in a great location on Waikiki beach ..Within walking distance of all the excitement..Rooms was very small for the size of beds ..fridge was very small and inside a cabinet on the floor that made it hard to open..You have to use your room card to use the Elavatores..The poolside breakfast was very nice ..Had lots to choose from.. I would stay again but not for a weeklong stay..
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Vicky, Thank you for staying with us and for taking the time to share your review. We are glad that you enjoyed our great location and breakfast. We are sorry that the size of your room was not to your expectations, but are happy to hear that you had an overall pleasant experience. It would be our pleasure to host you again. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
4 night trip with friends May 24, 2015
Vicky
US
5.0 / 5Outstanding
"Needs a chair!"
great staff but room decor is a bit uncomfortable there are only two stools and a high cafe table in the room. Not good for seniors!!
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Nancy, Thank you for staying with us and for taking the time to share your review. We appreciate your kind words about our friendly team. We are sorry that some aspects of the furniture in your room were not to your expectations. Should your travels bring you back to Waikiki, we would be honored to host you again. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
4 night family trip Jul 19, 2015
Nancy
US
4.0 / 5Excellent
good value - right on beach - good breakfast - hotel and rooms a bit older - oceanfront worth the few extra$
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Edward, Thank you for staying with us and for taking the time to share your review. We are glad that you enjoyed our convenient location and Breakfast on the Beach. We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
3 night family trip Jul 12, 2015
Edward
US
2.0 / 5Fair
"Beware of extra charges at check-out!"
1) Was charged extra after paying through Hotels.com at checkout! 2) Vallet Parking Only! I Had a new rental Truck with 16 miles on it, & absolutely no scratches or dents. I was not about to let anyone else park that vehicle. So I had to park in garage 2 blocks away from the hotel! Signed Rental agreement said no other drivers! Did Not know till time of check-in!
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Scott, Thank you for staying with us and for taking the time to share your review. We are sorry that some aspects of your stay were not to your expectations. We apologize for any confusion regarding our parking and amenity fees. Our property only offers valet parking. We hope to welcome you back for a more pleasant stay in the future. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
3 night trip Jun 30, 2015
Scott
US
5.0 / 5Outstanding
Great view & great room!
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Steve, Thank you for staying with us and for taking the time to share your awesome review! We're glad that you enjoyed the great views and your comfortable room! We hope to see you again soon. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
3 night family trip Jun 17, 2015
Steve
US
3.0 / 5Good
"Waikiki Beach getaway"
Great location, older hotel. The staff weren't exactly the nicest people in the world, but they weren't rude either. The elevator system is strange.
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Joseph, Thank you for staying with us and for taking the time to share your review. We are sorry that some aspects of your visit weren't to your expectations, but are glad that you had an overall pleasant stay. We hope to see you again soon. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
1 night romance trip Jun 6, 2015
Joseph
US
4.0 / 5Excellent
"Perfect location"
Located near the Diamond Head end of Waikiki, this was a perfect location. Easy to get to the beach, restaurants and shopping. Loved the poolside breakfast with the option to take it to the beach. Would definitely stay here again.
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Jeanne, Thank you for staying with us and for taking the time to share your review. We're glad that our location was convenient for you, and that you enjoyed Breakfast on the Beach. We look forward to seeing you again! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
3 night romance trip Jun 3, 2015
Jeanne
US
3.0 / 5Good
"Great location, nice views, ok rooms"
Stayed three nights. Loved the view from the room. The location couldn't be any better. You're right in the middle of Waikiki Beach. The room itself was ok and felt like it needed a little bit of updating, felt a little tired.
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Daniel, Thank you for staying with us and for taking the time to share your review. We are thrilled to hear that you liked our beautiful views and convenient location. We regret that some aspects of your room were not to your expectations, but are glad that you had an overall enjoyable experience. We hope to welcome you back for a flawless stay in the future. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
3 night romance trip Jun 1, 2015
Daniel
US
5.0 / 5Outstanding
"Excellent hotel! Right next to beach w/ great view"
We were only there for 2 nights...but it was amazing. They upgraded our room for free! There is free breakfast and they supply you with a "to go" bag in case u want to take your breakfast to the beach (which is right across the street). So so happy with my choice in staying here. I will definitely return!!
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Elyse, Thank you for staying with us and for taking the time to share your excellent 5-star review! We are thrilled that you enjoyed your room, Breakfast on the Beach, and our convenient location. We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 28, 2015
Elyse
US
5.0 / 5Outstanding
"Nice hotel close to beautiful busy Waikiki beach"
We got to the hotel at 11:00 am and waited 15 minutes to check in. Then were told room would not be available until 3:00 pm, the posted checkin time. Our bags were held by bell captin and delivered to room when we arrived at 3:00 pm.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Jerry, Thank you for staying with us and for taking the time to share your great 5-star review! We are glad that we were able to take care of your luggage before you check-in time! It's wonderful that you liked our convenient location and the beautiful views. We hope to welcome you back for another fantastic stay in the future! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 27, 2015
Jerry
US
2.0 / 5Fair
"A view, sort of"
Bed was nice and location wonderful. However, the towels were so thin I thought I was in a Motel 6. Pretty bad, guys. Also, there was a group of union protesters out front for a few hours after we had checked in. You should be unionized. Pretty thin walls too. Breakfast buffet, complimentary, was laughably spartan.
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha Philip, Thank you for staying with us and for taking the time to share your review. We are happy to hear that you enjoyed our comfortable rooms and convenient location. We are sorry that some aspects of your stay were not to your expectations, and appreciate your constructive feedback. We regret that you experienced some noise challenges because of a local labor union, and their unreasonable disruptions to our guests’ valuable vacation time. Should your travels bring you back to Waikiki, we would appreciate another opportunity to host you with the kind of excellence and Aloha we are known for. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
1 night romance trip May 21, 2015
Philip
US
5.0 / 5Outstanding
"Fantastic Waikiki view, right on the beach"
I upgraded my room to the ocean view and loved it. Great room, nice and clean. May be I was lucky to have one of the best rooms overlooking the beach from 19th floor. It was well worth the money. The room is small but cozy, with 2 alive orchids, every day clean up service. It was pretty nosy from the street noise, but I guess that would be true for any hotel in that area. The breakfast was included: lots of baked goods, fruits, miso soup, rice or noodles, coffee, milk and cereals. It was ok. For $7 you could have a freshly made omelet with spinach, ham and mushrooms.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Yelena, Thank you for staying with us and for taking the time to share your wonderful 5-star review! We are thrilled that you enjoyed the beautiful views and our comfortable rooms. Should your travels bring you back to Waikiki, we would be delighted to welcome you again! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 26, 2015
Yelena
US
5.0 / 5Outstanding
"Worth your time!"
EXCELLENT SERVICE/CUSTOMER SERVICE! - ALL YOU NEED FOR A HOTEL STAY
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Arnold, Thank you for staying with us and for taking the time to share your review. We are honored to receive such high praise about your experience with us! Thank you for your kind words about our excellent team! We hope to see you again soon for another wonderful visit! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 26, 2015
AG
US
2.0 / 5Fair
"Nice hotel bad area"
The hotel itself is very good, and a great bargain. Breakfast at poolside is awesome. Staff are excellent, very helpful, and room was kept up very good. Food in the area is very expensive.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha wilburn, Thank you for staying with us and for taking the time to share your review. We are glad you enjoyed Breakfast on the Beach, our comfortable rooms, and our friendly team. We regret that our location wasn't exactly what you had anticipated. Should your travels bring you back to Waikiki, we would be honored to host you again. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 25, 2015
Will
US
4.0 / 5Excellent
"Ocean front room is really good."
Breakfast needs improvement. Timing has to start at about 5:30 AM. I had pick up for a day tour at 6:30 AM. Breakfast was not ready by even6:35 AM. Nobidy was in a mood to help.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Nazmul, Thank you for staying with us and for taking the time to share your review. We are glad that you enjoyed your room, but are disappointed to learn that there were some challenges with Breakfast on the Beach. Breakfast is served daily from 6:30--9:00. We regret that this was inconvenient for your schedule, and are sorry for any delay. Our friendly team is happy to serve our guests in any way possible, and we apologize for not meeting our usual standard of excellence with you. Should your travels bring you back to Waikiki, we would be honored to have another opportunity to host you with the kind of Aloha we are known for. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 25, 2015
Nazmul
US
5.0 / 5Outstanding
"Beautiful location right on the beach"
The cleaning staff were always making sure everything was spotless. They would provide anything you asked for. Their breakfast was great and so were the little breakfast totes. Any time you needed the A/C adjusted they were right there to help. We arrived there before the check-in time, but they were kind enough to tend to our luggage until we could check into our room. We would definitely stay here again. They were an excellent host. I have no complaints.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Patsy, Thank you for staying with us and for taking the time to share your wonderful review. We are honored to receive such high praise about your experience! We're glad you enjoyed our clean rooms, Breakfast on the Beach, and our friendly team. It would be our pleasure to welcome you back for another great stay! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 25, 2015
Patsy
US
4.0 / 5Excellent
"Perfect View and Great Location"
The views are great. The hotel is right in front of the beach, with excellent swim areas. The hotel was toward the end of the strip, so it's not as crowded. The beds were VERY comfortable. The staff were really accommodating to what we needed. The only downside is that a group of the employees held protests in front of the hotel demanding benefits. This happened twice during our stay. A little awkward. It was also easy to hear stuff going on outside from our room, but wasn't too terribley loud. We did however like how they had quite a few desks to book activities during most hours of the day. Great Tiki restaurant at the bottom of the hotel.I would stay here again, good price for the stay.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Brittany, Thank you for staying with us and for taking the time to share your review. We are thrilled that you enjoyed the beautiful views, our convenient location, comfortable beds, and friendly team. We regret that you experienced some noise challenges because of a local labor union and their unreasonable disruptions to our guests’ valuable vacation time, but are glad that you had an overall pleasant experience. It would be our pleasure to welcome you back for a flawless stay. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 24, 2015
Brittany
US
3.0 / 5Good
"Close to beach, but bathrooms need updating badly."
Staff was very friendly, and room itself was nice, but bathroom was dingy and distressed. I would not stay here again until I knew that the bathrooms had been renovated.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Aaron, Thank you for staying with us and for taking the time to share your review. We are glad you enjoyed our convenient location and friendly staff. We regret that some aspects of your room were not to your expectations, and that we didn't have an opportunity to be of assistance or offer you a room move. We hope to welcome you back for a flawless stay in the future. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 23, 2015
Aaron
US
2.0 / 5Fair
"pass on the ashton waikiki"
$23 amenity fee gets you a Continental breakfast of stale bread and fruit, eggs / pancakes / etc. costs extra. It also gets you WiFi that works occasionally, but don't worry if you call the front desk about it they'll give you the number for the service provider so you can deal with customer support.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Michael, Thank you for staying with us and for taking the time to share your review. We regret that Breakfast on the Beach wasn't to your liking. Many guest enjoy our variety of fresh fruits, local pastries, cereals, yogurts, miso soup, coffees, and juices. Omelets and waffles are available for a nominal fee. We are disappointed to learn that you experienced challenges with the wi-fi, and that they were not adequately addressed. We are sorry for the inconvenience. We would be honored to have another opportunity to host you with the kind of excellence and Aloha we are known for. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 23, 2015
Michael
US
4.0 / 5Excellent
"Great staff, especially Geri!! Beautiful room"
Hotel has been remodeled so everything was very clean and the staff there is EXCELLENT -- especially Geri who made immediate adjustments to my room when she realized I was traveling with a handicap traveler!! In addition, the valet were always willing to help us with directions and recommending ono kau kau around town. The continental breakfast offered at the hotel was located just off to the main lobby floor. The line could get long if you line up when they first open at 6:30 am. The breakfast was very good and very filling. Besides cereal, yogurt, and all the pastries and donuts, there were specialty Asian treats like musubi, somen and miso soup on certain days. In addition, there were huge platters of fresh fruit every morning. I enjoyed the papaya and pineapple the most. The melons I could get on the mainland anytime, but the sweet, ripe tropical fruits were a real treat!!
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha CY, Thank you for staying with us and for taking the time to share your great review. We are thrilled that you enjoyed our clean rooms. Thank you for your kind words about Geri on our Front Desk Team. We are glad that she and our Valet Services Team were able to help make your stay fantastic. It's wonderful that you liked Breakfast on the Beach, and our variety of fresh fruits! Should your travels bring you back to Waikiki, we would be delighted to host you again! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 21, 2015
CY
US
5.0 / 5Outstanding
"Amazing"
Center of everything! Beach, restaurants, shops, and trolleg station is AT the hotel! Perfect!
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We are thrilled that you enjoyed our convenient location. We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 21, 2015
C, Hannah
US
5.0 / 5Outstanding
"Aston was very nice and comfy"
My experience here at the Aston was Great! The staff was very attentive and friendly. Such great amenities!
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Steele, Thank you for staying with us and for taking the time to share your wonderful 5-star review! We are thrilled that you enjoyed our friendly, attentive team, and our variety of awesome amenities. We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 20, 2015
steele
US
3.0 / 5Good
It was okay. Hotel okay. Facilities okay. Room okay. Comfort okay.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We are glad that you had a pleasant stay, but regret that we didn't exceed your expectations in every way. Should your travels bring you back to Waikiki, we would appreciate another opportunity to host you with the kind of excellence and Aloha we are known for. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 19, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel, great location."
Clean hotel, great location along with friendly and efficient staff. No problems encountered during our stay. Would definitely come back again.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha hawaii, Thank you for staying with us and for taking the time to share your review. We are glad to hear that you enjoyed our clean rooms, convenient location, and our friendly team. We would be delighted to welcome you back for another great stay! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 19, 2015
hawaii
US
4.0 / 5Excellent
"Great hotel across street from the beach"
This was my 2nd stay at the Aston. Staff was great, friendly, and very helpful. Room was clean. Need a little more attention to detail in the bathroom. Enjoyed breakfast in the morning to the sounds of Hawaiian music.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Steve, Thank you for staying with us for a second time, and for sharing your great review. We appreciate your kind words about our friendly, helpful team! It's great that you enjoyed our clean rooms and delicious Breakfast on the Beach. We regret that some aspects of the bathroom were not to your expectations, and hope that our team had an opportunity to be of assistance. We would be delighted to welcome you back for a third stay! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 18, 2015
Steve
US
5.0 / 5Outstanding
"Nice super close to the beach"
My first time in hawaii and it was a great experience. The hotel and the ocean view made that much better. Great hotel for a reasonable price.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We are thrilled to hear that you enjoyed your first visit to Hawaii! It's great that you liked the beautiful ocean views. We hope to see you again soon for another excellent stay! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 18, 2015
A Traveler
US
4.0 / 5Excellent
This is our second stay at this hotel and overall we enjoyed ourselves again. The bathrooms do need some updating and the rooms could use a little work. But the staff is amazing and very helpful-
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us again, and for taking the time to share your review. We regret that some aspects of your room were not to your expectations, but are glad that you had an overall enjoyable stay. Thank you for your kind words about our amazing, helpful team! We hope to welcome you back for a third stay soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel across the beach"
Perfect experience from arrival to departure, great room amenities
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your wonderful 5-star review! We are thrilled to hear that you had a perfect experience with us, and that you enjoyed our great room amenities. It would be our pleasure to welcome you back for your next stay in Hawaii! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 16, 2015
RICO
US
4.0 / 5Excellent
"Good but could be better"
Hotel is clean and modern. Staff is friendly for the most past and service is half way decent. Beds are comfortable however rooms are quite small and balcony has very limited space. You cannot even sit outside on it. Nice additions of unlimited movie rentals and ps3 in every room. Game selections are outdated and limited. Pool is oddly located in lobby across from front desk and small. Much better pools at other hotels but the beach is right across the street. $23 daily hotel fee. But kind of worth it. Wifi is included. BTW ps3 has no online connectivity so no netflix etc
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha vincent, Thank you for staying with us and for taking the time to share your review. We are glad to hear that you enjoyed our clean rooms and friendly team. We regret that some aspects of your room were not to your expectations. We have more than one type of balcony, and we are sorry that yours wasn't what you had anticipated. Our amenity fee includes Breakfast on the Beach, wi-fi in the room, unlimited movies and video games, Keurig coffee makers, daily newspaper, fitness center, in-room safe, and local/800 phone calls. We hope to welcome you back for an even more enjoyable stay in the future. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 16, 2015
vincent
US
1.0 / 5Poor
"Would not use again"
Found a different hotel after 2 days
Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We regret that some aspects of your stay were not to your expectations, and that your visit was cut short with us. We sincerely hope that your overall experience in Hawaii was pleasant. We would be honored to have another opportunity to host you with the kind of excellence and Aloha we are known for. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
2 night trip with friends May 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful view and great tiki bar attached"
This hotel is amazing beautiful room and view. Loved everything about our stay :)
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for sharing your awesome 5-star review! We are thrilled that you enjoyed our comfortable rooms, beautiful views, and Tiki's! We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 14, 2015
Nikia
US
5.0 / 5Outstanding
"Always a great place to stay!"
My family and I have stayed at the Aston at least 15 times and have always enjoyed our stay.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us again and for taking the time to share your sparkling review. We are honored to host you and your family! We hope to welcome you back again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 14, 2015
semi retired
US
5.0 / 5Outstanding
"Great hotel with great location"
Asked for an upgrade and was given oceanfront for reasonable price. Staff was friendly and accommodating
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your great 5-star review. We are thrilled that you enjoyed your room upgrade and appreciate your kind words about our friendly team! We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 14, 2015
Candy
US
2.0 / 5Fair
"Good location but sad, dated rooms."
The hotel was fine but I think a Best Western is nicer and more up-to-date than this hotel. By far, the best thing was the close proximity to the beach (across the street) but there are tons of hotels across the street from the beach. I would recommend going to a nicer, more updated hotel. Twice the housekeeping didn't show up; that was a first. It felt like the first apartment I lived in the Bronx, NY. You can find nicer hotels, especially since it's not a cheap place. Again, my standards aren't that high--Best Western is fine by me. This didn't even meet that. There was also a whistling sound when the wind blew that I think was created by the position of the buildings. I'm a light sleeper and was woken up several times over two nights. They can't change it but the design flaw was a bummer!
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We are glad that you enjoyed our premier Waikiki location, but regret that some aspects of your visit were not to your expectations. We are sorry about the challenges you experienced with the noise and our Housekeeping services. This is not the type of service we aim to provide, and we are disappointed that we didn't get an opportunity to be of assistance or offer you room move. Should your travels bring you back to Waikiki, we would be honored to have another opportunity to host you with the kind of excellence and Aloha we are known for. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel great customer service, great location."
I enjoyed my entire trip and your hotel facility made the stay even nicer. The only thing that I don't agree with is the extra charges for parking and daily extra room fee in addition to the already paid reservation.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Joyce, Thank you for staying with us and for taking the time to share your awesome review! We are thrilled that you enjoyed your stay in Hawaii. We regret any confusion regarding our daily amenity and valet parking fees. Our $23 amenity fee includes excellent services like Breakfast on the Beach, wi-fi, unlimited movies and video games, Keurig coffee makers, daily newspaper, fitness center, in-room safe, and local/800 phone calls. Valet parking is $27/day. Should your travels bring you back to Waikiki, we would be delighted to welcome you back! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 13, 2015
Joyce
US
5.0 / 5Outstanding
My husband and I had a great 10 days stay in this hotel in our Anniversary . Nice and clean, close to the Waikiki Beach. They had every day a poolside complementary breakfast with a local ukulele player and a hula dancer. We enjoyed ! Thinking of coming back soon.......
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Ria, Thank you for staying with us and for taking the time to share your wonderful 5-star review! We are thrilled that you and your husband enjoyed your anniversary stay with us! It's great that you liked our clean rooms, convenient location, and delicious Breakfast on the Beach. It would be our pleasure to welcome you and your husband back for another great stay! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 13, 2015
Ria
US
3.0 / 5Good
"Great location needs upgrade"
Hotel is located right across from the beach and close to everything. The rooms themselves need to be upgraded, the pictures make it look nicer than what they really are. Overall the staff was great and friendly.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We are thrilled that you enjoyed our premier Waikiki location. We regret that some aspects of your room were not to your expectations, and hope that you chose to share your concerns with our staff for assistance or a room move. We want to do everything we can to ensure our guests have a wonderful stay. Thank you for your kind words about our great, friendly staff. Should your travels bring you back to Waikiki, we would be honored to welcome you back for a more pleasant stay. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 12, 2015
A Traveler
US
4.0 / 5Excellent
"no cold water 2 days."
hotel facilites not that great. phone did not work, no cold water. Refrig did not work.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha, Thank you for staying with us and for taking the time to share your review. We regret that you experienced challenges with your room during your stay. Our diligent team is happy to be of assistance with any issues our guests may encounter. We hope that these were properly corrected for you, as guest satisfaction is very important to us. We hope to have another opportunity to host you with the kind of excellence and Aloha we are known for. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 12, 2015
A Traveler
US
4.0 / 5Excellent
"Across the street from Kuhio Beach"
Check in was fast. Front desk staff was very helpful and pleasant. Room was clean but needing updates. Room attendants were awesome. All staff was very polite and courteous. Live music during continental breakfast, but breakfast choices were very limited. Wi-fi was good but slow at times. Free DVD/Bluray rentals were a nice touch and titles were relatively current. Tiki's Bar and Grill was ok but we went next door and ate at Lulu's due to better food quality and pricing. The pool area was very busy, mostly families with small children.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Brett, Thank you for staying with us and for taking the time to share your review. We are happy to hear that you had a pleasant check-in experience. We regret that some aspects of your room were not to your expectations. Thank you for your kind words about our polite, courteous team. It's wonderful that you liked our variety of awesome amenities. We are glad you had an overall pleasant experience. Should your travels bring you back to Waikiki, we would be delighted to welcome you back for an even better stay. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 11, 2015
Brett
US
4.0 / 5Excellent
"Close to the beach."
I liked it. But the Breakfast is not that good. I didn't like it.. you have to pay for omlettes and waffles, they are not includid. The fruit were not that good as well..
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Natacha, Thank you for staying with us and for taking the time to share your review. We're glad you had an overall pleasant stay, but regret that some aspects of Breakfast on the Beach weren't to your expectations. Many guests enjoy our variety of fresh fruits, local pastries, yogurts, miso soup, cereals, juices, and coffees. We are happy to hear that you had an otherwise enjoyable stay, and we hope to see you again soon. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 11, 2015
Natacha
US
5.0 / 5Outstanding
"Wonderful Experience"
The staff at Aston Waikiki Beach went and above beyond with assisting my needs during my vacation - from providing towels to always keeping my room neat and tidy, everyone at this hotel made sure their guest are given a great service. The Aston is also located in the heart of Waikiki; it's close to shops, restaurants, the zoo and aquarium. I love that it's walking distance to everything! It's also steps away from the beach. I had an amazing stay here and would definitely be coming back. Thanks to everyone at Aston!
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Princess, Thank you for staying with us and for taking the time to share your fantastic 5-star review! We are humbled to receive such high praise about our team. It's wonderful that you enjoyed our premier Waikiki location, clean rooms, and convenient towel service. We look forward to seeing you again! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 10, 2015
Princess
US
3.0 / 5Good
I upgraded to the ocean front room (1730) from ocean view room. The view was great, but room and bathroom needs to be remodeling. Especially, bathroom floor tiles were in poor shape. The front desk clarks were very nice. Geri was so helpful.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Yob, Thank you for staying with us and for taking the time to share your review. We are glad that you liked the beautiful ocean views, but regret that some aspects of your room were not to your expectations. Your comments have been shared with our Chief Engineer for his immediate attention. We're glad you had a pleasant experience with our friendly Front Desk Team. Thank you for your kind words about Geri! We're happy to hear she was able to be of assistance. Should your travels bring you back to Waikiki, we would be delighted to welcome you back for a flawless stay. Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 9, 2015
Yob
US
5.0 / 5Outstanding
"At the beach"
Great room, ocean view, bed very comfortable. Lots of shopping and restaurants near by, but their on site grill serves Great Food too!
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Frank, Thank you for staying with us and for sharing your awesome 5-star review! We are thrilled that you enjoyed our comfortable rooms, beautiful views, and convenient location! It's great that you liked Tiki's, too! We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 8, 2015
Frank
US
4.0 / 5Excellent
"Pretty cool"
It was overall a nice experience. the location of the hotel is really convenient. There are plenty of stores and restaurants within walking distance. And the beach is right across the street. the room is okay. But we were only in the room to sleep. It reminds me of a cheap Ramada Inn. Definitely not a Hilton quality but like I said, we only slept there.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Tina, Thank you for staying with us and for taking the time to share your review. We are glad that you enjoyed our convenient location and had an overall pleasant experience. It's unfortunate that we didn't exceed your expectations in every way. We hope to welcome you back for an even better visit in the future! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 7, 2015
tina
US
4.0 / 5Excellent
"Hotel by Waikki Beach"
Overall, nice stay. We had an ocean view room on the 21st floor. Hotel was quiet and clean. Be prepared to have your key with you at all times. You need it for your room, the elevator, the gym, even the bathroom on the lower level by the pool. Most hotels have open floor plans, so the use of the key keeps non hotel stayers out. The hotel has a few restaurants and shops attached to it. They are: Tiki's Bar and Grill, Lulu's, Wolfgang Puck Express, Subway, Honolulu Cookie Store. The room was on the small side but was nice and clean. The bathroom was small and I wish the shower head was up higher, as my husband and I are tall. The room had a sliding glass door that led to a small balcony. The view of the ocean was beautiful! The room had a tv with a play station set up to watch movies or play games on. In the lobby was a movie rental kiosk. It was pretty rare that we were in our room for too long but was nice to have that option. For breakfast on the beach, the provide you with a small cooler to fill up with breakfast items; think pastries, cereal, oatmeal, fruit, yogurt. If you want a hot meal it is a $7 charge, if you choose. They provide coffee, tea, and juice as well. They have a gentleman that plays guitar, which was nice. Not too loud but loud enough you could hear him play. My only complaint was the wifi. It only works in your room and when I went onto the balcony, it didn't work. otherwise a great stay and wo
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Heather, Thank you for staying with us and for taking the time to share your review. We are glad that you enjoyed your visit with us. It's great that you liked your clean, comfortable room, and our convenient location. We are thrilled that you found the ocean view to be beautiful, and that our amenities were to your liking. We're glad that our live musician and hula dancer made for a pleasant start to your day. We apologize that our wi-fi wasn't to your expectations, but are happy that you had an overall nice stay. Should your travels bring you to Waikiki again, we would be delighted to welcome you back! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 6, 2015
Heather
US
5.0 / 5Outstanding
"Work Experience"
Perfect location and accomidations. I will definetly stay here again.
Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel
Aloha Don, Thank you for staying with us and for sharing your awesome 5-star review! We are thrilled that you enjoyed our convenient location. We hope to see you again soon! Mahalo nui loa, Stephanie Helms Guest Services Coordinator
Other trip May 5, 2015
Dr. Don
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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