"Great location for beach access, shopping, etc."
Visited to go to wedding. Been here before. It;'s a very convenient location. The added amenity is exorbitant and should be disclosed and added to the hotel's nightly rate or should be an option.Genuine Hotels.com guest review
"Good location, Good Value"
Hotel rooms are a bit old, and super small and run down bath room. Location is great though and the view of ocean front room is amazing. The dvd rental which includes in the resort fee is also a plus for family with kids. Breakfast is ok, wouldn't complain since it's in the resort fee. I think overall this is a good hotel if you want view and location, […] but don't have budget to stay in a fancy hotel. Read moreGenuine Hotels.com guest review
"Great value for being on Waikiki."
Good value, good location to the beach but also great running route around the crater and easy to find. The tiki bar restaurant in the hotel is a fun place. My wife and I did the fun drinks that are worth it. #sharkbait!Genuine Hotels.com guest review
"Great hotel at Waikiki."
Everything was fine, except the door keys. It took from 4 to 20 attempts to get the card key to work. Obviously the lock in room 718 needs to be cleaned.Genuine Hotels.com guest review
"Gone down hill"
We thought that the hotel has gone down hill.Genuine Hotels.com guest review
"Good location, okay room"
Upset that the cooler did not go below 65 degrees. Room was muggy and uncomfortable. Our "ocean view" was trees and the roof of the restaurant. Not worth the money.Genuine Hotels.com guest review
The hotel was nice and the staff was excellent . The location is awesome and we had a great view from our room. I would reccommend this hotel to anyone looking for a nice vacation spot !Genuine Hotels.com guest review
Great neighborhood, albeit a bit noisy if your room is facing the pool. Courteous service. Valet parking is slow around 9:30 AM.Genuine Hotels.com guest review
We finally found our perfect hotel to stay at in Wakikiki! Upgraded to ocean front rooms that were quite comfortable and awesome view! Short walk to zoo and aquarium and easy to take $2 " pink line " bus to Ala Moana. Breakfast is quite basic but all we really needed. Just take the breakfast up to your room from poolside. We will be back!Genuine Hotels.com guest review
Great location, fun bar and restaurant on site, fantastic balcony views, but only 1 chair on balcony for 2 people, rug in room shabby and worn, otherwise room ok.Genuine Hotels.com guest review
"A few days layover on the way to Australia"
We had a wonderful stay at the Aston Waikiki hotel. All of the staff we encountered were friendly and helpful, even the housekeeping staff pleasantly greeted us as we walked by, and readily provided us with anything we needed. Anything we needed was taken care of immediately by everyone there, which surprised me, given that we were on "Hawaiian time". We […] had a partial ocean view suite with two double beds and a fold out sofa, which was already made up, ready for sleep. Despite the springiness of the sofa bed (inner spring mattress & a bit creaky), I had no trouble sleeping each night. The view from our room was amazing, but we were right at the front corner of the hotel, closest to the beach. We overlooked the nearby mountain and had an amazing view of Waikiki Beach - so good that we sent a photo of it to our family. Yes, the bathrooms could use some updating, but they were clean and everything we needed was provided. The shower was a little low for us, but we are a tall family, and it had a wide stream of water and always seemed to have hot water available, even at peak times. I love the idea if the cooler bags provided for collecting breakfast. If you don't feel like joining the throng, you can take it back to your room, off to the beach, or anywhere else you like. There was a huge array of food, from yogurt to cereal, to pastries, muffins and fruit salad, all obtained to the soothing Hawaiian sounds of a musician and hula dancer. What a perfect way to start the day! Being just across the road from the beach was perfect for us, with an ABC store next door and a Wolfgang Puck for tired "I need a quick, but good meal" holidayers. There seemed to be many buses stopping at the hotel to take people to the large nearby shopping centers, or various activities, all of which could be booked from the long line of activities desks in the lobby. The Key card system worked fine for us and gave us an added feeling of security that noone except the hotel patrons would be enter Read moreGenuine Hotels.com guest review
Not that greatGenuine Hotels.com guest review
Need a coffee pot in each room. I was told only for upgraded rooms..Genuine Hotels.com guest review
"Once and done"
Great location ... That's the only thing good to say about this hotel. They have nothing to offer other then a pool . Breakfast was terrible in taste and variety. To have an omelet they ask you for $7 . Actually they know how to charge . After a $220 a day they want more $25 for the amenities ( witch one ? ) and $27 for parking. After looking around […] we found a lot more better options for the same or less price . Read moreGenuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel Mahalo for staying with us, and for reviewing our property. In addition to room rate and taxes, we charge a daily amenity fee of $23 to include our signature amenity, 'Breakfast on the Beach', WiFi, movie and game rentals via PS3, use of in room safe, local calls, and daily newspaper. As for parking, we only offer valet parking at $27 per day, and our breakfast offers the option to purchase hot items for a nominal fee. -Rebecca; Guest Services Coordinator
loved it. hope to Return.Genuine Hotels.com guest review
Bathrooms seemed very old and out of date. Beautiful view from balcony. Breakfast on deck was like Mongolian hoards invading for crummy free breakfast...no place to even sit. Luckily plenty of local alternatives nearby.Genuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel Aloha Brenda, we're sorry to learn our breakfast arrangement did not meet you expectations, but were pleased to learn our convenient location made it easier for you to find a breakfast that better suited your palate. In addition to the plethora of restaurants nearby, located on our property we have a Wolfgang Puck Express and a Subway which are great options for any meal. Rebecca; Guest Services Coordinator
"Nice hotel--but pricey"
The hotel is very nice and in a great location. It does not have its own restaurant, however. They serve breakfast around the pool, but there are not enough tables to handle all guests, and they do not have trays to hold the food, resulting in making several trips through the "lines" to get food. The breakfast buffet is not even as good as those at […] Motel 6's in the midwest, yet they charge a "resort fee" of $20, which is for a newspaper and breakfast. They stop serving breakfast at 9:00, and when you are on a relaxing vacation and like to sleep in, breakfast is over. There is a great restaurant and bar located on the hotel premises, but not part of the hotel. The bar menu is terrific and reasonable. Unlike other resort hotels in the area, there are no shops. restaurants, amenities--not even a lobby (registration desk is on 3rd floor by the pool). Parking was valet only--at $27.00 per day. While the parking attendants were very nice, the cost was outrageous. Read moreGenuine Hotels.com guest review
"OUTSTANDING hotel in the perfect place!"
The Aston Waikiki Beach Hotel is an outstanding option for stay in Honolulu. I was here for business, but brought my family (wife and two teenage children) and had a great experience. The place is first rate all the way. Clean rooms, excellent service, and right across the street from Waikiki Beach. The neighborhood is great - lots of shops close by […] and maybe 10min walk further down the street. The restaurant (Tiki Grill) has outstanding food - and at least in the bar area, the price was very reasonable for Hawaii. The hotel is extremely safe - they have an elevator system i have not seen in any hotel, where your room key is used to assign you your own elevator (there are no floor buttons once you get into the elevator); so unless you have a key, you cannot go up into any of the rooms (you can go to another floor once you are up - i needed to do this for ice). The check-in/out desk was first rate. Stored our bags for a few hours. i would stay here for business or family vacation without hesitation. A real first rate hotel. Read moreGenuine Hotels.com guest review
Service was excellent & the amenities were great, especially the towel service & cooler to take to the beach.Genuine Hotels.com guest review
Overall, recommend this highly to anyone. It's not a luxury spot, but it is clean, fun, and right next to the main attraction - Waikiki Beach. We were a young(ish) couple (early 30s, no kids) in Waikiki for 3 days before moving on to Kauai. We got an ocean-facing room on the 18th floor and we'e very happy with the cleanliness and comfort of the room […] and bathroom, and loved the balcony overlooking the ocean and the street, which made for a great morning breakfast. The only (slight) negative is that the hotel pool is small and rather unattractive. But that's not a big deal given the amazing beach just steps away. A little loud at night but nothing that distracted our sleep. Breakfast in the morning does the job. I would give the hotel a 5 except I thought it was a bit overpriced, but it was still cheaper than most alternatives. That's what happens when you travel to Hawaii over the winter holidays. Read moreGenuine Hotels.com guest review
We had a wonderful time stay there for a week.Genuine Hotels.com guest review
Fun location and Tiki Lounge. Beach and activities nearGenuine Hotels.com guest review
Disappointed that rate I paid was higher than going rate at hotel. Also on Hotels . com website it over sells the property. Pool has no sunlight until 2:30 in the afternoon. Amenities are marginal at best, restaurant is only medicocre, Not pleased with overall experience for dollars spent.Genuine Hotels.com guest review
"Great place to stay"
This resort was great and I would highly recommend. Staff was friendly and knowledgeable. Free Breakfast was provided with coolers to take back to room or to beach if desired. Live music at breakfast by the pool. Lots of places to eat on site and nearby. Directly across from Waikiki Beach and within walking distance to the whole downtown strand for […] shopping, restaurants, sight-seeing. Trolley/Bus stop right outside hotel so didn't need to worry about car. Hotel rooms were pretty quiet and very comfortable. Had to pay to valet each night due to downtown location, but valet staff was very nice and quick. Read moreGenuine Hotels.com guest review
"Can't wait to stay again"
Wonderful hotel staffGenuine Hotels.com guest review
"Nothing special, over all good location though"
The room was very clean. The view from the lanai was alright- partial ocean view although you had to go out on the lanai to see the ocean as the direct view from our room was another hotel. From the hallway on the other side of the room, we could see Diamond Head Crater. We got to the hotel a few hours before check in and they held our luggage for us […] and then brought it up to our room after we checked in. There was a mini-fridge in the room. Free breakfast in the morning- they give you a little lunch size cooler that you can keep and fill with breakfast treats to take to the beach. The elevators were activated by room keys- a nice security feature that only allowed you to go to your floor. Very close to the beach, zoo, and about a 3 mile hike to Diamond Head. Beach towels could be signed out to either sit by the pool or go across the street to the beach. There is a daily resort fee. If our vacation plans were to spend all day/night in a hotel room, this would not be the room for us. For a place to sleep and take a shower, it was just fine. Our only complaint was that the bed was uncomfortable. Read moreGenuine Hotels.com guest review
"available services and amenities"
Enjoyed the amenities and location across street from the beach. The pool area seating which is used for eating breakfast too small, hard to find a table. The elevator's were fantastic once you understood the system. Wolfgang's had great pizza. The weather was great, better than the cold and snow back home.Genuine Hotels.com guest review
"Good location on Waikiki"
Took me two calls before my broken hair dryer was replaced The car valets were very accommodating They avowed my friend park in the no parking zone twice so she could run up to my roomGenuine Expedia guest review
"Excellent hotel to stay in Waikiki"
Very nice location, close to shopping and across the beach.pickup/drop off point for trolleys and bus tours made it very convenient.will definitely stay again and recommend to friends.Genuine Expedia guest review
We did a family vacation and stayed at the Aston Beach for the second time. The first time we had an ocean front room and loved it! Second time we had the whole family so we booked the Kalakaua Suite in additionI to two standard rooms. We had no idea what to expect from the Kalakaua Suite because we could not find any pictures to see what we are getting. […] The staff checking us in were fast, efficient and friendly. They had upgraded our two standard rooms so that we could all be on the same floor without us even requesting it. When we entered the Kalakaua Suite we were beyond impressed. It was much more then we were expecting. It was more like a home instead of a suite. The only complaint is that the Coconut Club was above us so we could hear tables and chairs moving above our heads constantly in the evenings with no breaks. It was beyond annoying. I would stay there again but I would stay in an oceanfront room. It would be much more relaxing. I love the location of the hotel. Read moreGenuine Expedia guest review
"Highly Needed Upgrade"
Rooms smells and bathroom has mildew on floors.Genuine Expedia guest review
kept running out of toilet paper. hotel front desk and information desk were not the greatest for information. Our room unfortunately was right above the pool and tikis grill. It was very loud evening and early morning due to the music and breakfast on floor three. Was very close to everything and nice view of the ocean and city. Overall enjoyable. […] Worth the 250 a night, probably not but it was our honeymoon. Read moreGenuine Expedia guest review
Heard about this hotel and I touhght about give it a try, bought my trip tru expidea but when we got to the hotel, additional charges were made "complementary " breakfast and internet plus tax of course, I thought I had already paid for that, we decided to upgrade our room and expedia had one rate and at the hotel had another rate, witch I had to use […] what's the hotel had because it was too late..... The rooms very nice and amazing views, but when housekeeping came they didnt do a good job , they only did the beds a few days and they left the towels on the floor... Read moreGenuine Expedia guest review
"This hotel needs some TLC."
Stayed for 8 days and was really disappointed . They need to do some upgrades in the bathrooms and get rid of the extra daily fee that is charged . You are paying for the fact it is right across the street from the beach . There are surrounding hotels that have upgraded , cheaper , and location is just a good . I won't stay here in the future unless […] the daily fee of 18.00 goes away . On a positive note ( sort of ) the AC was set at 65 and never reached that temp . We called the front desk and asked to have it looked at . They responded with in 10 minutes , made some adjustments but it never really got to 65 . Teh hair dryer never worked , and we had an iron but no ironing board . Over all I think for the price , go else where . This hotel is making a go because of the location only . Read moreGenuine Expedia guest review
"Two night stay"
Great hotel. Our hotel room was right above the bar and we could hear the musicGenuine Hotels.com guest review
Response by Aston Waikiki Beach Hotel Aloha! Thank you for staying with us, I am glad that you enjoyed our hotel. However, we apologize for the inconvenience caused by the music. When available, we are happy to provide a room move. Mahalo for the review. Rebecca; Guest Services Coordinator
Good value on WaikikiGenuine Expedia guest review
Response by Aston Waikiki Beach Hotel Thank you for staying with us, and for reviewing our property! -Rebecca; Guest Services Coordinator
"Nice Hotel Across from Beach"
The hotel was really nice and the staff were great. The breakfast food was pretty good but only had bagels, donuts, and rolls for free. If you wanted anything more it cost extra. Just watch out for the elevators. We were there for only 3 days and the main customer elevators broke for one whole day which meant we had to use the staff elevators. Talk […] about stopping at a lot of floors going up and down! Also, you have to use valet parking ($27/day) and they also charge an $18 amenity fee/day that includes access to the gym, breakfast, free WIFI, free movie and PS3 rentals, etc. and neither the valet parking or amenity fee was optional or what was included with the fee. Other than that the room was clean and the pool was nice. Read moreGenuine Expedia guest review
Response by Aston Waikiki Beach Hotel Thank you for the thoughtful review. We apologize that the elevators were temporarily out of service while you were here- it was unexpected, and we were grateful to have the option of using our service elevators for the time being. Thank you again for the five star review, and for staying with us, we hope to see you again in the future. Mahalo, Rebecca; Guest Services Coordinator
"Nice hotel on Waikiki Beach"
Overall nice experience. The Aston Waikiki Beach is in a nice location across the street from Waikiki Beach and the Zoo. Like most hotels Aston charges an amenity fee, which does not include parking. This is an additional $27, a good thing to know if you are budgeting.Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel We are glad you enjoyed our hotel and convenient location. Thank you for staying with us, and for taking the time to review our property. Mahalo, Rebecca; Guest Services Coordinator
"Will be staying again."
This hotel was great. The staff were extremely friendly and the facilities were as we expected. The location, breakfast, and valet parking are what made the difference for us. The hotel is practically on the beach and they provide you with a lunch box to take breakfast to the beach. The breakfast was also included in the resort fee, unlike the other […] hotels we stayed in. The valet parking was also worth the money, since they were very quick about getting us our car every time. Read moreGenuine Expedia guest review
"Disappointing hotel, good location!"
Booked this hotel because of the reviews. Unfortunately we were not impressed. The room was very small and has seen better days. The bed sheets were thread bare in some spots. There was only one chair on the balcony. Plus only ONE night table! - We were in a king sized bed. Thought perhaps it was just our room, but after talking to several couples, […] seems all the rooms are the same. Air conditioning didn't get the room very cool. We had a late flight, so asked at the front desk if there was somewhere we could shower and change our clothes. She said no, but could pay an extra $50 for late check out . She was not at all helpful. If you need to use the bathroom by the front desk you need your room key to gain access. Fortunately the breakfast by the pool area was quick and easy and nice to take the little cooler bags with you. Read moreGenuine Expedia guest review
"Very nice hotel close to the beach"
Wonderful staff, nice rooms, across the street from the beach and walking distance to great shopping.Genuine Expedia guest review
"Nice hotel overlooking Waikiki Beach."
We always stay at this hotel because it's clean, near the beach, with in walking distance of other places, not too far from airport, has valet, close to great eating places, and grocery stores.Genuine Expedia guest review
we had a wonderful stay at aston waikiki....from the room, the view, the staff, the breakfast by the pool.....its the best stay and our family's best vacation so far....we are already planning to go back next year, and definitely staying again at aston waikiki.....keep it up folks.....thanks for a wonderful stay.....Genuine Expedia guest review
Parking $27 per day, $18 per day for beach towels and stand up breakfast. Only tables for breakfast are around the pool.Genuine Expedia guest review
The hotel is nice cross from beach & shopping and walking distance to the zoo and diamond head.the rooms are big enough for king size bed and for parents traveling with kids.the view from the balcony is awesome specially at sunset. The downside about this hotel is they won't say till after booking the room. Is that there's a $18.85 everyday charge for […] breakfast and to rent movies or games which is "mandatory" for the client to get by the hotel. Not to mention that breakfast is only coffee and donuts. If you desire an omelet is $7.There's other items or things that the hotel charges for the people staying in the hotel like towels taken from the pool. .. Read moreGenuine Expedia guest review
"Right where we wanted to be..."
Wanted to experience Oahu in short time and Aston was perfect for it. Right across from Waikiki Beach, close to shopping and Diamond Head. Quick car ride to snorkeling at Hanauma Bay...even climbed Koko Head stairs!!! Right where we wanted to be and clean and secure. Loved the open air lobby and hula while we had 'breakfast on the beach!Genuine Hotels.com guest review
"Request Don't Count"
I requested king bed with crib. Called hotel night before travel and confirmed as suggested by Expedia. Requested a crib again at check in. Got a room with 2 double beds and no crib. Never got a crib. On checkout asked if I called housekeeping and I responded with how many times do you need to request something? Room staff was very good and filled […] all request. This hotel has a good location if you want to be in the middle of Wakiki $18 per day for resort fees but could never get the Wi Fi to work. Read moreGenuine Expedia guest review
Response by Aston Waikiki Beach Hotel Aloha, we were sorry to learn that the crib was not placed in your room prior to arrival. Many times the housekeeping staff will deliver the crib to the appropriate room after check-in-but it seems that this time something went wrong. Your comments have been shared with Hotel Management for their additional review. On behalf of the hotel, we sincerely apologize for the inconveniences that were caused. Thank you for staying with us, and for sharing your review. Sincerely, Rebecca; Guest Services Coordinator
"Easy beach and Waikiki access"
Breakfast on the beach was nice. Hotel staff courteous and clean rooms. My only complaint is that the mattresses were alittle hard even with a pillow top. Stayed here once before and was very comfortable with price and amenities. Good choice.Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel Mahalo, Chris, for your continued support. We appreciate feedback- especially from our return guests. Thank you for sharing your review, and we look forward to welcoming you again. Aloha! Rebecca; Guest Services Coordinator
"Great view from my hotel."
My husband and I had a wonderful experience. Loved it!Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel We are thrilled to learn that you and your husband had a fantastic Hawaiian vacation. Thank you for staying with us, and for sharing your review. We hope to see you again! Mahalo ~Rebecca; Guest Services Coordinator
"Great convenient place to stay in Waikiki"
We really enjoyed this hotel. Great location at the far end of Waikiki close to the zoo. Very nice view. Professional and courteous staff. The room met all of our expectations. Would definitely stay here again.Genuine Expedia guest review
Response by Aston Waikiki Beach Hotel We are glad to learn you enjoyed our hotel and friendly staff. Mahalo for sharing your review and staying with us. Aloha! -Rebecca; Guest Services Coordinator
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