greatGenuine Hotels.com guest review
"Place to remember"
One night,excellent hotel & viewsGenuine Hotels.com guest review
Hotel was great! Staff was very accommodating. Room and view was beautiful. I will definitely stay here again!Genuine Hotels.com guest review
"Great Layover to Hawaii for a Couple Honeymooners!"
We stayed here the first night of our honeymoon (en route to HI) on my Welcome Rewards. The lobby is just as impressive as the pictures seem, and the overall hotel is lovely and convenient to the airport. We had a recently renovated king room with a view of San Diego and the bay - which was fabulous for our quick but delicious room service dinner. For […] room comfort I only gave them a 4/5 because it blows my mind that they don't have a full length mirror in the room... It doesn't seem like the kind of place that I should have to balance on the side of the tub to see my outfit! Read moreGenuine Hotels.com guest review
Loved it there. Will be back soon amazing views.Genuine Hotels.com guest review
This hotel is beautiful! The rooms are modern, the fitness area is superb, the pool area is beautiful and the sitting areas in the hotel are nice. The location is walking distance to shops and restaurants.Genuine Hotels.com guest review
We had an end room in the seaport tower with a 260 degree view. Top five in rooms I have stayed in.Genuine Hotels.com guest review
Excellent location. Excellent breakfast buffet. Beautiful views. Well worth the price. We will be back next year!Genuine Hotels.com guest review
Great location, great view and tons of restaurants within walking distance. Perfect for a quick weekend getaway vacation.Genuine Hotels.com guest review
"Fabulous Hotel and Staff"
We have stayed in many Hotels but this was far above any we have visited. Thanks so much for the experience. The staff went above and beyond for us. It was a last minute booking through Hotels.com. Your staff treated us as if we paid full price. We are planning on staying again.Genuine Hotels.com guest review
Hotel was in a great location!! Perfect to walk to Seaport and several restaurants in the area. Parking was $30 for self parking which was a bit steep, especially for the price of the room. But on the plus we walked to dinner and breakfast so we didn't have to pay for parking downtown or a taxi. The room looked nice but small things like the alarm and […] phones were outdated. Read moreGenuine Hotels.com guest review
Overall the hotel is good enough. Location is perfect. But cleanliness of room might be better. There was some dust on the furnitures every evening when we got into the room. In addition to this there were not any bathroom equipments like soap, shampoo...etc in the room although they mentioned on the information booklet that a lot of equipments will […] be provided. Read moreGenuine Hotels.com guest review
"Truly "Grand" Hyatt"
Great location!Genuine Hotels.com guest review
"Nice Stay with a Beautiful View"
Easy fast check-in. Comfortable bed, but the room is a little dated and we heard those in the room next to us. We love the view from our window!! Delicious breakfast buffet - well worth buying when booking the room!! We love the location! We will stay again.Genuine Hotels.com guest review
My stay was top notch. "JC" at the front desk was superb. The quality breakfast at Lael's actually got us up and out of bed each morning to start the day off right. Location convenient and view was absolutely fabulous. There are killer restaurants in house and nearby. Although the parking was a bit sparce at times, I strongly recommend the Manchester […] Hyatt in San Diego and look forward to staying there again. Read moreGenuine Hotels.com guest review
"Fantastic San Diego Hotel"
Excellent hotel and location. With in walking distance to many shops and restaurants. The pool area has an amazing view and the workout room is quite nice. The pool could've been a bit warmer but overall was very pleasant. The buffet breakfast provided quite the variety but was lacking any GF breads or cereals.Genuine Hotels.com guest review
"Very Nice Thanksgiving"
The ONLY things we had issue with was the invasion of the unruly church conference and the maid not leaving regular coffee each day. The room had a wonderful view and the quietness (except with the church conference) was amazing.Genuine Hotels.com guest review
"Nice place, problem with heaters in rooms"
Nice hotel, close to restaurants and shops. The heaters in the rooms are broken, we switched to another room and woke up in a freezing room again.Genuine Hotels.com guest review
Our stay was ok. It's just that we picked a weekend that probably all the kids or teenagers in So Cal were at Hyatt. We were looking or expecting a nice quiet getaway after a thanksgiving holiday. The hotel is no doubt very very nice. And the most disappointing part was we never got discount. When I booked our reservations nearly 2 and a half months […] ago I was promised a discount of either one of the 3 discounts I am entitled to: military, AAA or AARP. It was a shame that none of those were honored just because you were 98% full that night we were told by the gentleman scheduled that Saturday morning. Sad that my military son who came home for the holiday after stationed for a long time was not honored for his services. Also, just to let you know that our stay was also referred by a friend who is also a wife of a retired service man. This note may be trashed and may never get read and may never hear back from you....that is fine, but at least I have responded what you asked for.More power to your business. Read moreGenuine Hotels.com guest review
Our stay was ok, the room maid forgot to put our daily shampoos and soap, I had to asked for it, the tub was clogged but the front desk was kind enough to credit one night parking fee, that made it better.Genuine Hotels.com guest review
Great location with Seaport Village out the back door and the Gaslamp district a short walk away. Terrific large gym. The hotel is very large and became quite crowded and noisy; rooms are tidy, but nothing spectacular.Genuine Hotels.com guest review
"Good view everything else so so"
Wonderful staff, except tech, excellent views, bed was a bit soft but acceptable. No drinks machine just ice not great.the gift shop had limited Otc for heartburn and super expensive. Parking a lot as well. Spotty wifi . I guess it wasnt wonderful at all.Genuine Hotels.com guest review
No microwave and no exhaust in bathroomGenuine Hotels.com guest review
"Great hotel in a Great location"
I've stayed here several times, its one of my favorites in San Diego. Great location especially at the holidays when Seaport Village is decorated and has the surfing Santa. The staff was incredible, starting with the guy at the front desk to the room service, everyone is friendly and helpful.Genuine Hotels.com guest review
I love this hotel, makes me feel I'm the big deal :).Genuine Hotels.com guest review
The hotel is overall very nice. The area around the hotel is beautiful, view from the room is amazing over the bay and out over Coronado island. The room service was slow, the food tasted like the same as the slow service.. The cleaning of the room was both bad (dust on tv, window boards and so on), the windows was dirty. The day to day cleaning was […] late; 15:00 and 12:00 the two days we stayed over. The breakfast buffe is really nice! Read moreGenuine Hotels.com guest review
"Great Location nicely remodeled rooms!"
The room wasn't clean, you could see some one had shaved using the sink, the toilet bowl was dirty as well and the bathroom floor and tub had some long hairs. I went back to front desk and they apologized and wanted to send somebody to check before giving me a different room. I insisted they should just give me a different room and they did.Genuine Hotels.com guest review
"Best hotel in SanDiego"
This hotel is outstanding in every way. The location is perfect walking distance to gaslight district and the seaport district is steps behind hotel. The 40'th floor bar has gorgeous view and great drinks. Hotel pool and fire pit area is spectacular. All employees are helpful and friendly, service is outstanding. You actually feel that each employee […] wants to make sure you are valued as a guest which is so rare. I have no negatives and would definitely recommend this hotel. Read moreGenuine Hotels.com guest review
"vacation for two"
Awesome, location is the best, view is wonderful. Highly recommend.Genuine Hotels.com guest review
We are very thanksful for quick response and help with the health emergency we have had with our toddler.Genuine Hotels.com guest review
"A+ Staff and very nice place to stay"
The staff was more than curteous. The valet staff, the staff at check in, and the gentleman who helped me with my luggage who named off multiple things for me to do on my "solo" trip. My room was excellent with a great view! Beautiful hotel and the A+ staff made it even better!!Genuine Hotels.com guest review
very nice hotel and great locationGenuine Hotels.com guest review
"Spacious rooms, convenient location!"
Hotel was very nice an conveniently located to many attractions in the downtown/convention center area. VERY large hotel with two towers. Difficult to get between towers so be sure if you have multiple rooms that they are in the same tower and on nearby floors. Room was spacious with a gorgeous view of the city. Ceiling in bathroom had green mold on […] it...kind of gross. Overall, I gave the hotel a good rating and would consider staying here again for business or pleasure. Price is high unless booked online or with a group. Read moreGenuine Hotels.com guest review
The best part of this Hotel is the location! Staff is okay. Cleanliness of room is horrible!!! We found hair on the bathroom floor, dust on the desk & night stand! Rooms are in desperate need of remodeling!Genuine Hotels.com guest review
"very nice, get a view of the water"
its a lovely hotel on the water. lovely views if your high up. real nice. we played tennis a few times. no complaints. good service.Genuine Hotels.com guest review
Excellent, had stayed one night in another hotel and did not like it or the neighborhood. Moved to the Grand Hyatt and was excellent. Clean, quiet, beautifulGenuine Hotels.com guest review
"The mark of good customer service"
The overall experience was excellent. The one thing I would change about this hotel is its large size and slight "toursity" feel; these made it slightly imperfect for a romantic getaway. However, the quality of amenties, decor, cleanliness, customer service, and location were excellent. I was especially impressed by the way the hotel staff corrected […] and made up for an error (Mistakes happen!). When made aware of the error, the staff was extremely professional, apologetic, and even overcompensating for the error. How a business responds to its errors, to me, is the telling mark of customer service. I would highly recommend the Manchester Grand Hyatt. Read moreGenuine Hotels.com guest review
10 of us stayed at this hotel. It was the perfect location.Genuine Hotels.com guest review
The views of the bay and downtown San Diego from the upper levels of the hotel were awesome! We bought an overnight package that included breakfast, and loved the breakfast and view from the room in which it was served, also. Right by Seaport Village and close to the Gaslamp District.Genuine Hotels.com guest review
"Awesome overnight stay."
Awesome.Genuine Hotels.com guest review
Great get-away with Seaport Village & Gaslamp area nearby. Enjoyed hotel, view & surroundings.Genuine Hotels.com guest review
"Great Hotel Great Location!"
Hotel was very clean. Comfortable bed and bedding! Great location! Walking distance from Gas Lamp Quarter.Genuine Hotels.com guest review
Parking valet charge too highGenuine Hotels.com guest review
I usually stay at the hotel next dirt, but it was booked. So I stayed here last minute. This is my new favorite hotel on the marina.Genuine Hotels.com guest review
"Nice Business Hotel"
Hotel was nice and near the convention center. When we first arrived I couldn't check in because there were no rooms ready. It had a Disney World feel in the lobby, with the ropes to wait to check in and the long desks with no chairs in the lobby. I just didn't like the atmosphere. My room was very nice and comfy.Genuine Hotels.com guest review
ExcellantGenuine Hotels.com guest review
I loved this hotel!!! Would definitely go back!Genuine Hotels.com guest review
AwesomeGenuine Hotels.com guest review
"Not as impressed as I had hoped to be"
Beautiful hotel and great location, but the wifi (which they charge for unless you join their rewards program) was an open, unsecure network. Since my phone and iPad are both connected to work emails, I could not use an unsecure wifi. Disappointed because I had to use up data on my phone instead. Since they host many business conferences, you would […] think they would provide a secure connection! Also, they did not disclose the cost of valet vs. self park and the difference was steep. I ended up switching to self park. Bath towels are pretty thin -would've expected nicer towels for the price. But it's in a great location and beautiful views if the above issues are not a concern to you Read moreGenuine Hotels.com guest review
We just stayed for one night while we were in SD for my sons birthday. Everything is top notch. Will definitely stay here again.Genuine Hotels.com guest review
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