Everything from obtaining a cab to the room and the conference was wonderful. Thank you.Genuine Hotels.com guest review
"San Diego Trip"
Everything was great except $40 for parking one nightGenuine Hotels.com guest review
"24yr Anniversary Surprise Hotel for wife!"
Very clean and large hotel located next to Seaport Village and plenty of close by restaurants. The views are GREAT!!! Only downside is the normal room is a little smaller than I have stayed with other Hyatt properties but the view and location make up for it.Genuine Hotels.com guest review
It was very pleasant and service was very good. The only big negative was getting out of the elevator on the 11th floor and the carpet in passages were very dirty and not cleaned for my full stay of 2 day stay.Genuine Hotels.com guest review
I have never stayed at this hotel but had the pleasure to do so this past weekend. Strictly a pleasure stay, my wife and I were greeted by a friendly staff, stayed in a wonderful clean room with panoramic views of the Coronado Bridge and San Diego Bay. Great location to many delightful restaurants and shops. We took advantage of the tennis courts and […] viewed fireworks at night as we sat in the spa and roasted marshmallows at the firepits. I have stayed at many wonderful hotels and the Grand Hyatt certainly is in my list of top 10 favorites! Read moreGenuine Hotels.com guest review
Hotels are more than just for sleeping. Nowadays, hotels need to have appropriate technologies when claiming to be a premium brand. Manchester is cool, but the "clock radio" with old iPhone connections, no link to the TV for other input i.e. USB or HDMI? Seems like it is right out of 2004, which is comfortable, but not super useful. That said, beds […] were great, shower was nice. Should have coffee in the lobby in the AM. Would stay here again. Read moreGenuine Hotels.com guest review
Nice hotel, in a great location. The staff was great, when you could get them to help. The bath towels were the size of hand towels. The pillows were like rocks. "Free wifi" was not in fact free. We could never get anyone at the Bell Desk or Valet to answer the phone. No quite up to the Hyatt standards I have come to expect.Genuine Hotels.com guest review
"Grand Hotel- Basil The Man"
Basil made our stay fantastic! Best view ever! Made us want to buy a downtown condo. Perfect in all areas. Can't go wrong. Only note: lobby sports bar food was mediocre - a little greasy - not so healthy menu.Genuine Hotels.com guest review
It was a pleasant stay and beautiful viewGenuine Hotels.com guest review
Evrything you could possibly want or need is within walking distance. Beautifull!!!!Genuine Hotels.com guest review
Great locationGenuine Hotels.com guest review
"one night staycation"
My wife and I decided to do a staycation for a night. The hotel was good not great! We has a blast at the pool only to leave and figure out the valet parking was $40... For a $200/ night room? Our other option was to pay $28 self parking? What is this San Francisco? Way to pricey to park your car otherwise the hotel was good, just not great!Genuine Hotels.com guest review
very badGenuine Hotels.com guest review
Great hotel, great location! 5 stars!!Genuine Hotels.com guest review
"Poor at best"
Located right next to the railroad tracks. Kept us up all night. When we complained they said there was nothing they could do. Save yourself some time and stay at the Marriott down the street. Much better hotel.Genuine Hotels.com guest review
I LIKED VERY MUCHGenuine Hotels.com guest review
a parking charge was added by accident without any questions professionally removedGenuine Hotels.com guest review
We had an amazing stay. We didn't wanna leave! Five stars all the way!Genuine Hotels.com guest review
"Great location, beautiful hotel"
Incredible customer service, couldn't be in a better location, and the rooms were very clean and well-maintained. One recommendation - check out the Adult-only pool on the 3rd Floor before going to the main pool on the 4th. The amount of kids made it hard to enjoy, but the 3rd floor pool with the bar was perfect. Highly Recommend, and will be coming […] back! Read moreGenuine Hotels.com guest review
"Close to N. Harbor Drive Waterfront"
The hotel is huge but still very easy to get around. Rooms are clean, comfortable and contemporary. The gym and pool are also very large and it's really easy to get a Taxi out front. The location was great and it's within walking distance to the N. Harbor Drive Waterfront which has a lot of naval and maritime exhibits. There is also a lot of restaurants […] close by. I would stay here again. Read moreGenuine Hotels.com guest review
"The view from the top of the 40th"
I am so glad I picked this hotel to stay in. This was a perfect place for a get away. The staff was nice and everyone in the hotel seemed to be having fun. The hotel is breath taking and I must admit a little overwhelming but once you get the lay of land and staff is so friendly to assist your only problem will be leaving the hotel. My family should […] hve been out seeing the sites of San Diego but could not wait to return to the hotel. Amazing I would stay there again. Read moreGenuine Hotels.com guest review
PerfectGenuine Hotels.com guest review
Great place and always pretty good deals on here. Third time have booked through online sites and always best deal for location near the water and gas lamp!Genuine Hotels.com guest review
One of the better hotels that I have stayed at. Prime location, great amenities, and a beautiful hotel. I would highly recommend.Genuine Hotels.com guest review
"This hotel is amazing!"
The staff were all very friendly. The rooms were clean and very comfortable. The hotel and the view are spectacular! We are definitely staying here again next time we are in San Diego!Genuine Hotels.com guest review
"Best San Diego Stay Ever"
The jewel of a hot humid weekend stay in San Diego. Easy self parking. Outstandingly knowledgeable and courteous staff. An attractive and easy going facility. In walking distance of Seaport Village, the Gaslamp Quarter and harbor attractions. Great room on the 25th floor, an exceptional value. Only downside was the excessively soft and uncomfortable […] king size bed. The room was clean and well maintained. Read moreGenuine Hotels.com guest review
Close enough to the Gas Lamp district and great views out into Coronado. Kid friendly and very clean.Genuine Hotels.com guest review
"Loved the city tour"
The hotel was so convenient to the Gaslight district, the harbor shops and sightseeing tours and many restaurants. Would definitely stay againGenuine Hotels.com guest review
"15 minutes wait time for check in"
Everything was great. Room, pool, fire pit, surrounding etc. But I waited 15 minutes for check-in, 10 minutes to ask couple of questions at concierge, 10 minutes to check out. Second day was the same, same line in front of the registration people. It is ridiculous. Also, they did not mention about parking fees as checking in, which is $28/night if you […] do self parking. Read moreGenuine Hotels.com guest review
Excellent hotel property. Service was slow.Genuine Hotels.com guest review
"was told there was no room available, but got one"
Booked this hotel through hotel.com, to get there at 2:30am and was told there is no available room. However a manager came out and honored my reservation and allowed myself and two small children to stay but only for the rest of the morning. I just don't understand that I was told from several including this hotel they were booked, but then had a room […] for us? If you have available rooms and someone looking... maybe my money wasn't to their standard??? Read moreGenuine Hotels.com guest review
"So glad we chose this hotel."
For us, this was a splurge even though we got a better price through an online source. I'm so glad that we did it....the room was super comfortable; perfect bed and pillows, great a/c and fridge for our cheese and crackers happy hours together. We sat and watched the view a lot, enjoyed both pools and were glad to have the gift shop on premises for […] little things we wanted or forgot. For 3 days, we did without a car because so much was within walking distance. On the last day, we rented a car through Hertz right in the lobby...super convenient! The only things I might suggest changing are the charge for Wi-Fi (It should be included at those rates) and the high charge for parking. Other than that, all was perfect as far as I'm concerned! We stayed on the 26th floor and loved the view. Only heard the trolley clanging a little bit when the window was open, but for sleeping with the a/c on it didn't bother us a bit. Read moreGenuine Hotels.com guest review
While I was only in the room overnight, it was excellent. The staff was amazingly helpful. Short walk to the Gas lamo district and Petco park. Plenty of things to do, at the hotel and close by. I would definatley stay again.Genuine Hotels.com guest review
It was very great.Genuine Hotels.com guest review
The room has amazing view, modern and clean, except it is a little small for family of four. The beds are full size not queen size. Overall it is a nice hotelGenuine Hotels.com guest review
"Prime location down town"
Overall it was a great stay. Usually hard to book because of steep price but I got lucky, and found a good rate.Genuine Hotels.com guest review
Great service from staff. Trendy hotel, easy on the eyes with great views. Hotel food overpriced and nasty so avoid. Plenty of great places close to hotel Loved the Saturday night movie by the pool Love how the hotel is located near the water an close to the gas lamp. Tons to do for single people or families. Only grip is at 350$ a night hotel wifi […] should be free. Absolutely bogus at that rate I need to pay for wifi or parking for that matter. 30$ a day for self an 40$ a day for valet.REALLY?? Not cool! Read moreGenuine Hotels.com guest review
"Terrible management people"
My car was involved in a accident while in possession of valet parking and was not notified and when I found out about the car they were terrible to deal with and showed no concern that they damaged the car while in their possession! Or offered anything for the inconvenience that it cause me for the car being the shop for about three weeks and $7,600 […] worth of damage that the car sustained and the loss of value for being involved in a collision! Read moreGenuine Hotels.com guest review
Beautiful hotel, great service. I was just a little surpirsed at the hallway and room floors not as clean as you would think for such a nice hotel. I will definitely stay again.Genuine Hotels.com guest review
Horrible experience, had to move rooms due to maintenance issues. When asked for upgrade the desk was rude and showed little concern. When moved to another room, there were used cocktail glasses in the restroom. Unbelievable...unfortunately I paid for the room in advance thru Hotels.com and was unable to leave.Genuine Hotels.com guest review
Hotel we greatGenuine Hotels.com guest review
"Loved this hotel!"
Beautiful rooms, grand lobby & perfect location....close to everything. A few blocks to walk to several key neighborhoods. Plus you are right on the water. Oh & nice pool & jacuzzi. Loved it & will stay there again!Genuine Hotels.com guest review
Everything was great! Kids loved it. Service was awesome!Genuine Hotels.com guest review
"close to everything great restaurants"
we will be backGenuine Hotels.com guest review
"close to all must-see sights"
we had a beautiful view unfortunate the windows were so dirty it blocked the view of the bayGenuine Hotels.com guest review
We were there over the 4th of July weekend. Had a fabulous time! Beautiful hotel, spectacular views, ideal location, wonderful service! We loved the breakfast buffet! Made S'mores poolside while watching Big Bay Boom! I was a little surprised there was no turn-down service. But we definitely plan to stay at the Manchester Grand Hyatt again!Genuine Hotels.com guest review
"Night of the little people..."
My wife and I spent one night on our 30th wedding anniversary and it so happen that the hotel was hosting a convention for the Little People Of America. It was loud and bustling with activity. The beds were hard for my taste and the pipes in the wall made trumpeting sounds all night long. I had to shut down a conversation (two little people) in the […] hallway around 3:30am which was just outside the door of our room. Overall, both my wife and I slept poorly. For the money, it was not worth the extra expense to stay at this hotel. Read moreGenuine Hotels.com guest review
Everything was beautiful!Genuine Hotels.com guest review
On the water, next to Seaport Village, short walk to the Midway, Gaslamp, Convention Center or Petco Park.Genuine Hotels.com guest review
"Experience was less than par."
Had a few issues got charges on bill for services that were falsely charged.Genuine Hotels.com guest review
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