ExcellantGenuine Hotels.com guest review
I loved this hotel!!! Would definitely go back!Genuine Hotels.com guest review
AwesomeGenuine Hotels.com guest review
"Not as impressed as I had hoped to be"
Beautiful hotel and great location, but the wifi (which they charge for unless you join their rewards program) was an open, unsecure network. Since my phone and iPad are both connected to work emails, I could not use an unsecure wifi. Disappointed because I had to use up data on my phone instead. Since they host many business conferences, you would […] think they would provide a secure connection! Also, they did not disclose the cost of valet vs. self park and the difference was steep. I ended up switching to self park. Bath towels are pretty thin -would've expected nicer towels for the price. But it's in a great location and beautiful views if the above issues are not a concern to you Read moreGenuine Hotels.com guest review
We just stayed for one night while we were in SD for my sons birthday. Everything is top notch. Will definitely stay here again.Genuine Hotels.com guest review
"the hotel is close to a lot of amenities;"
I was there for 4 days and I had a pleasant stay. The staff were helpful and courteous..Genuine Expedia guest review
Have nothing but great things to say. The rooms were clean and spacious. The staff was top notch. From the moment we checked in to the moment we left we felt like VIP's. Excellent location as well. Well definitely stay there again.Genuine Hotels.com guest review
With such an expensive hotel you'd think that they would make some things complimentary. Parking wasn't free with the stay and wifi wasn't free either. At 220 dollars a night they should be able to include things like that in the price.Genuine Hotels.com guest review
"Great hotel, enjoyed it very much."
Check in went smoothly, room was cleaned and serviced daily, room features were very good, easy access to numerous restaurant choices, easy access to all forms of transportation- so no need to rent a car, great views, check-out went smoothly as well. Overall, a really good experience. One negative, the male concierge was difficult and condescending. […] Instead of honestly attempting to answer my question, he gave me a glib, meaningless answer and handed me a flyer. I honestly believe he heard my southern accent and dismissed me as a 'bumpkin'. I found the answer to my question on my own, but it was an unfortunate and unexepected encounter for an otherwise fine hotel. Read moreGenuine Expedia guest review
"Friends and dinner"
Location was great. Have friends that live in the high rise across the street.. Walked to their place for cocktails and on to dinner at Season 52 across. No cabs or parking issues.Genuine Hotels.com guest review
We loved the hotel!! It was more than we could of ever asked for. The breakfast buffet was outstanding! The workout area was awesome and had an excellent view! We would love to stay here again!Genuine Expedia guest review
"Great location, beautiful hotel!"
We had a great early check in, friendly staff, clean surroundings, lots of options for restaurants and things to do at the hotel.Genuine Expedia guest review
"Outstanding accommodations / Perfect Site"
We (six family members, total) stayed four nights and were very pleased with the location and convenience to other sites nearby including Gaslamp District, Balboa Park including ZOO and all museums, Coronado Island ferry, shopping and dining. We had a car - but hardly used it. Thanks, EXPEDIA!Genuine Expedia guest review
Unfortunately we had more than one issue with the hotel during our stay from broken a/c units to housekeeping forgetting to leave towels (which I didn't notice until I was getting out of the shower). The good news is that the staff was quick to resolve the issues and management did all they could to rectify the situations. Every hotel has an issue here […] and there. The good ones stand by their customers and quickly and professionally resolve the problems when they happen. I would stay at the Manchester Grand Hyatt in the future as they were quick to make right what went wrong. Read moreGenuine Hotels.com guest review
Love the Manchester Grand Hyatt...amazing location-right on the water next to Seaport Village, walking distance to Petco Park and downtown, stunning views of the bay and Coronado, beautiful facility with a wide range of services/places to eat and drink and very friendly staff.Genuine Hotels.com guest review
the hotel was good but parking was very expensive for two night stay. it is also not the best place to stay if you have friends and are in the city to party at the gas lamp district. many of the people that say in this hotel are older and dont like any noise even before 10 pm. other than that its a good location and close to food and stores with great […] views of the embarcadero Read moreGenuine Hotels.com guest review
"Awesome view of San Diego harbor"
Hotel is beautiful, staff was great and we were on the 31st of 32 floors. The view was awesome! The room, as well, was perfect. Very pleasing the way it was laid out and decorated. Elevator noise. I was in the Navy for 20 years and learned how to sleep under various levels of noise, but the elevator was this random whooshing sound that I could not […] ignore. For some reason I could not fall asleep due to the random nature of elevator use and the noise as I heard it from my room. Maybe all of the air in the shaft was being forced out when it reached the top floor near my room. I don't know. I do know that I would stay at the Manchester Grand Hyatt again. Just not anywhere near the 31st floor by the elevator. Read moreGenuine Expedia guest review
Great view, great room service. Just no fan in the bathroom and was upset that I got charged $30 a day for parking.Genuine Expedia guest review
Too many screaming kids running around for my taste. Also sound of trolley crossing gets old. Location is great for those with kids and wanting to go to Seaport Village.Genuine Expedia guest review
"Close to Seaport Village good views"
Very p,eased with the room and the breakfast buffet and room serviceGenuine Hotels.com guest review
Nice hotel. Way too expensive. Very crowded with conventions.Genuine Expedia guest review
"Wonderful Hotel! Great Location. Enjoyable Stay."
Location of hotel was perfect; central location which made so much accessible. If walking isn't in the cards, catch the trolley right across the street from hotel to Old Town (or other great surrounding towns/attractions) or walk right outside the hotel to great shopping, delicious restaurants and the pier which offers entertainment, ferry rides, exhibits, […] history and so much more. The staff and management are top notch. They were very helpful, friendly and knowledgeable. We had a problem with the water (only getting hot water, no cold) and they promptly sent maintenance to rm. We were moved to a different rm.-but we were impressed with the prompt response. We were also comped with upgrade amenities which help save money. We were made to feel special from arrival (the rapid response of the bellman opening the taxi door and assisting me out) and so much in between, to departure (the speedy check out and again the great bellman's assistance). We definitely recommend and would stay at the Hyatt again. Read moreGenuine Expedia guest review
"Poor service, Nice hotel"
The hotel was nice, but the service was poor. The front desk was not able to get me the room that I reserved and prepaid. The front desk manager was ineffective is resolving the problem. The room I was given had dogs in the room across the hall. I called the front desk when the dogs wouldn't stop barking - they told me they resolved the issue. Early […] the next morning I woke up to dogs barking! The hotel staff don't seem to have much of a sense for service. It's a shame as the property is nice. Read moreGenuine Hotels.com guest review
"Business overnight in San Diego"
I thought that the services were great and the hotel was in a terrific location. However, it would have been nice to know when I booked that the spa would be under construction. I had a short layover between trips and planned to get some treatments. The location was ideal - within walking distance to the water and the gas light district. They could […] have used more staff to check in and out as the line was long. However, just as I reached the counter they seemed to come to that conclusion as well as several more desk clerks came out from the back. All staff were very friendly and helpful. I chose to not eat at the hotel as it seemed pricey. There were numerous less expensive restaurants within walking distance that provided great food. Good shopping was available in every direction. Read moreGenuine Hotels.com guest review
"Used to be a nice hotel but not anymore"
I had stayed at this hotel previously and it was a nice hotel with friendly staff every time except for this recent visit. I would give them a total overall quality of 2 if I wanted to be a real honest person because everything is now a mess over there. We asked for a room upgrade and they refused. The lady at the front desk forgot to add parking permission […] to our room card and we had to go back and forth couple of time to get that fixed. We asked for a possible late check-out and they again refused. My girl friend asked for a shower cap and I asked for Advil and they charged us both. The room was not clean, bathroom was full of water stain and mattresses were really uncomfortable. There is a tiny swimming pool on the 4th floor for such a huge hotel with 2 towers and more than 1500 rooms! Self and valet parking is pricey (Valet itself is $30/24hrs with in-out privilege) There were 2-3 seminars/conferences going on while we were staying at the hotel so everywhere was super crowded and fully booked including restaurants/nearby coffee shop and pool/Jacuzzi area. The hotel location is fairly close to down town (2-3 blocks walking distance from the gas lamp square) and the new seaport village is a nice neat place to dine next to the hotel with dining options including Chessecake factory, Italian restaurant and a cool Mexican food place. I don't think we're going to stay at this hotel any more and I will definitely not recommend it to others Read moreGenuine Hotels.com guest review
"not up to standard"
waited on hold for room sevice. put in on speaker. they answered after 20 minutes. hair from a stranger in the bed.Genuine Expedia guest review
Beautiful hotel, perfect location, fabulous service! Can't wait to return!Genuine Hotels.com guest review
Very nice and clean hotel. Big room, great view. Friendly staff.Genuine Hotels.com guest review
We enjoyed ourselves. The hotel is great. Very comfortable, and very beautiful!Genuine Expedia guest review
"Great location downtown"
Overall the stay was great. Only down fall hot tub was not hotGenuine Expedia guest review
"Luxury hotel close to the bay and seaport village!"
It's luxury and classic hotel. Clean and nice staffs. Since it is located next to the bay so the rooms have a superb view!Genuine Expedia guest review
The hotel was wonderful, room excellent, hotel service perfect. The view from th 26th floor was spectacular. Loved the hotel - it made our vacation the best.Genuine Expedia guest review
Hotel is in a great location within walking distance of EVERYTHING. Very nice restaurants and shops within the hotel and the 4th floor pool is fantastic. We also used the fitness room -- perfect size and the treadmills have a view overlooking the water!Genuine Expedia guest review
Loved the view of the bay from our room. Service was excellent.Genuine Hotels.com guest review
what beautiful hotel! the view on the bay was amazing. The beds are so confortable. there is 2 pools with a beautiful view. We loved this place. The hotel is very well located close to everythingGenuine Expedia guest review
Received an upgrade to Queen Size Bed at no charge. The view from the room was spectacular with the Bay and Downtown Gaslight Quarter visible. The location was perfect as we enjoyed the Seaport and Marine Museum area very much.Genuine Expedia guest review
I got this room through Trivago and I can say that this is the best hotel I have stayed at in San Diego. The location was awesome. Right next to the Marina and a short walk to Gaslamp. We had the best of both worlds. Oh and the pool area and bar was really nice with firepits @ night with amazing view. I would definately stay here again!!Genuine Expedia guest review
"Excellent Experience at the Machester Hyatt"
We enjoyed a full week at the Manchester Hyatt. The staff was very friendly and helpful. The room had a gorgeous view and was always made up promptly and clean. It was a bit pricey, but nice. We enjoyed being so close to Seaport Village too and enjoyed dining at Sally's a few times as well We would go back.Genuine Expedia guest review
I booked this hotel after reading many reviews on Expedia and comparing them to neighboring hotel reviews. This one was a winner! The parking was easy (which was a problem with neighboring hotel reviews), the lobby is absolutely beautiful, and the room was clean, new and had an incredible view! I booked a room in the upper floors (29th floor) which […] gave us access to the club floor on the 33rd floor. This was well worth the expense because we ate for free in the mornings and evenings. Also, it wasn't crowded at all because only the upper floors have access to the club room. Also, any time of day there would be snacks and drinks available there, not to mention some incredible views! The hotel is right next to Seaport Village full of shops and restaurants, and also next to a fun paved walkway along the water. We walked to the USS Midway Aircraft Carrier (ten minutes) and also to the ferry stop (also 10 minutes) and took the ferry over to Coronado Island (which you can see from your room). Read moreGenuine Expedia guest review
I like the stay. Although no access to the pool due to a private event.Genuine Hotels.com guest review
"30 year anniversary"
Great place to celebrate. We had a great stay and the hotel was a big part of thatGenuine Hotels.com guest review
"I expect a lot, they delivered even more"
I have had the good fortune to visit a number of premium hotels over the last 25 or so years. I wasn't expecting this to be the best of all, but I think it just might have been. No doubt the delights of San Diego coloured my perceptions a bit, but none the less this was a superb hotel experience. I cannot praise the staff enough, it was a fantastic […] location, and excellent room, and the staff were hands down the best. If your an adult, don't make my mistake and go to the 4th floor kids pool on your own in error. The adult pool is on the 3rd floor! A few odd looks, but no harm done. Read moreGenuine Expedia guest review
Great place to stay, will like to return. Staff was super helpful. Would like to see parking charges go down (all hotels in area charge almost same), also Wifi should be complimentary by default (they did so, although, on arrival). Overall stay was extremely comfortable. Would strongly recommend this to others.Genuine Expedia guest review
""Sorry- the pool is closed"...again"
Went for a stay-cation and the pool was closed for a corp event!?! The amenities of the hotel were cheap and unusable... Stay at the MarriottGenuine Hotels.com guest review
"Next to the water, in middle of downtow san Diego."
Love it, can not ask better hotel then this location is very good very nice and cleanGenuine Expedia guest review
Had a great room lots of space and excellent view. Location is awesome conveinant to everything.Genuine Expedia guest review
"Perfect place for lots of fun"
We stayed at the manchester hyatt over labor day week. We were very impressed by the hotel staff and overall condition of the hotel. We were in town for our wedding on the 2nd of September 2014, and to say the least we went without any problems what so ever. Although we did not have our reception at the hotel we were treated like royalty. GREAT experience! […] The hotel is close to everything that we like to do in San Diego! Hats off to the manchester! Read moreGenuine Expedia guest review
"Awesome hotel close to everything"
When I first walked in to my room number 1129 i was excited that I hug my boifriend because I couldn't believe it !(: i loved the view from the 11th floor. Thr hotel had everything and staff was nice and it was great coordinated . Keep it up Hyatt(: You guys are my Favorite I'm a loyal Custumer Thanks for everyones service yall are Simply Amazing <33 […] expedia too for suggesting the Hotel. San diego Hyatt 👍 Read moreGenuine Expedia guest review
"excellent hotel with exemplary service!"
Just returned from another excellent stay, this time for a vacation with my 2 young boys and grandparents. The Manchester GH Staff were phenomenal throughout our 1 wk stay! The Grand Club Staff took unbelievable care of the whole family, especially my 2 boys and their food allergies. The location is perfect on the bay with beautiful views and easy to […] get to anywhere in San Diego. Simply put, a top notch 1st rate hotel in my book! Read moreGenuine Hotels.com guest review
Pool area was relaxing and the hotel staff were very polite.Genuine Hotels.com guest review
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