Excellent hotel property. Service was slow.Genuine Hotels.com guest review
"was told there was no room available, but got one"
Booked this hotel through hotel.com, to get there at 2:30am and was told there is no available room. However a manager came out and honored my reservation and allowed myself and two small children to stay but only for the rest of the morning. I just don't understand that I was told from several including this hotel they were booked, but then had a room […] for us? If you have available rooms and someone looking... maybe my money wasn't to their standard??? Read moreGenuine Hotels.com guest review
"So glad we chose this hotel."
For us, this was a splurge even though we got a better price through an online source. I'm so glad that we did it....the room was super comfortable; perfect bed and pillows, great a/c and fridge for our cheese and crackers happy hours together. We sat and watched the view a lot, enjoyed both pools and were glad to have the gift shop on premises for […] little things we wanted or forgot. For 3 days, we did without a car because so much was within walking distance. On the last day, we rented a car through Hertz right in the lobby...super convenient! The only things I might suggest changing are the charge for Wi-Fi (It should be included at those rates) and the high charge for parking. Other than that, all was perfect as far as I'm concerned! We stayed on the 26th floor and loved the view. Only heard the trolley clanging a little bit when the window was open, but for sleeping with the a/c on it didn't bother us a bit. Read moreGenuine Hotels.com guest review
While I was only in the room overnight, it was excellent. The staff was amazingly helpful. Short walk to the Gas lamo district and Petco park. Plenty of things to do, at the hotel and close by. I would definatley stay again.Genuine Hotels.com guest review
It was very great.Genuine Hotels.com guest review
The room has amazing view, modern and clean, except it is a little small for family of four. The beds are full size not queen size. Overall it is a nice hotelGenuine Hotels.com guest review
"Prime location down town"
Overall it was a great stay. Usually hard to book because of steep price but I got lucky, and found a good rate.Genuine Hotels.com guest review
Great service from staff. Trendy hotel, easy on the eyes with great views. Hotel food overpriced and nasty so avoid. Plenty of great places close to hotel Loved the Saturday night movie by the pool Love how the hotel is located near the water an close to the gas lamp. Tons to do for single people or families. Only grip is at 350$ a night hotel wifi […] should be free. Absolutely bogus at that rate I need to pay for wifi or parking for that matter. 30$ a day for self an 40$ a day for valet.REALLY?? Not cool! Read moreGenuine Hotels.com guest review
"Terrible management people"
My car was involved in a accident while in possession of valet parking and was not notified and when I found out about the car they were terrible to deal with and showed no concern that they damaged the car while in their possession! Or offered anything for the inconvenience that it cause me for the car being the shop for about three weeks and $7,600 […] worth of damage that the car sustained and the loss of value for being involved in a collision! Read moreGenuine Hotels.com guest review
Beautiful hotel, great service. I was just a little surpirsed at the hallway and room floors not as clean as you would think for such a nice hotel. I will definitely stay again.Genuine Hotels.com guest review
Horrible experience, had to move rooms due to maintenance issues. When asked for upgrade the desk was rude and showed little concern. When moved to another room, there were used cocktail glasses in the restroom. Unbelievable...unfortunately I paid for the room in advance thru Hotels.com and was unable to leave.Genuine Hotels.com guest review
Hotel we greatGenuine Hotels.com guest review
"Loved this hotel!"
Beautiful rooms, grand lobby & perfect location....close to everything. A few blocks to walk to several key neighborhoods. Plus you are right on the water. Oh & nice pool & jacuzzi. Loved it & will stay there again!Genuine Hotels.com guest review
Everything was great! Kids loved it. Service was awesome!Genuine Hotels.com guest review
"close to everything great restaurants"
we will be backGenuine Hotels.com guest review
"close to all must-see sights"
we had a beautiful view unfortunate the windows were so dirty it blocked the view of the bayGenuine Hotels.com guest review
We were there over the 4th of July weekend. Had a fabulous time! Beautiful hotel, spectacular views, ideal location, wonderful service! We loved the breakfast buffet! Made S'mores poolside while watching Big Bay Boom! I was a little surprised there was no turn-down service. But we definitely plan to stay at the Manchester Grand Hyatt again!Genuine Hotels.com guest review
"Night of the little people..."
My wife and I spent one night on our 30th wedding anniversary and it so happen that the hotel was hosting a convention for the Little People Of America. It was loud and bustling with activity. The beds were hard for my taste and the pipes in the wall made trumpeting sounds all night long. I had to shut down a conversation (two little people) in the […] hallway around 3:30am which was just outside the door of our room. Overall, both my wife and I slept poorly. For the money, it was not worth the extra expense to stay at this hotel. Read moreGenuine Hotels.com guest review
Everything was beautiful!Genuine Hotels.com guest review
On the water, next to Seaport Village, short walk to the Midway, Gaslamp, Convention Center or Petco Park.Genuine Hotels.com guest review
"Experience was less than par."
Had a few issues got charges on bill for services that were falsely charged.Genuine Hotels.com guest review
"Restaurants in the area."
My stay was as well as can be expected. While it's not the hotels fault, if you are looking for a late dinner; as in after 11PM in the surrounding area, it's pretty dead. Only Cheesecake Factory was open. The other restaurants were already closed. Otherwise, I enjoyed my stay very much.Genuine Hotels.com guest review
Perfect stayGenuine Hotels.com guest review
"Best in SD"
Keep it upGenuine Hotels.com guest review
"Great water view in San Diego"
This hotel was great Right on the water. Easy access to many San Diego attractions.Genuine Hotels.com guest review
"nice location and lovely view"
The best part about this hotel is the view. We could enjoy a beautiful 4th of july fireworks right at our room. very close walking distance to the main San Diego sightseeing. But I found some pubics allover the bathroom. Ewwww.. and I was so disappointed that I could not use their pool and kid's club. They kicked us out due to the private party..Genuine Hotels.com guest review
"Excellent anniversary trip"
Couldn't beat the location. Downtown & close to everything. Our corner room had an incredible view of the bay! Nice spa. Only 3 negatives: 1) Parking garage fee was way too high. 2) No free wifi in your room. 3) Hot tub at the adult pool was very small.Genuine Hotels.com guest review
The view is great and the couch can be turned around so that you can sit down and watch the view.Genuine Hotels.com guest review
"Great views and location"
We stayed here mainly for location, but we were really impressed with quality and the cleanliness of the hotel. It had great views of the harbor. It was on the higher end of the price range is the only negativeGenuine Hotels.com guest review
Loved everything about this hotel! Checking out the bar at the top is a must, beautiful view.Genuine Hotels.com guest review
Excellent hotel. Elevator service not always timely. Banquet service spotty to downright inefficient.Genuine Hotels.com guest review
"Nice lobby but boring rooms and pool"
Lobby, bars are fun, energized. But the rooms are no better than lower grade hotels like a regular hilton. I always thought Hyatt was superior. Rooms are more or less basic. No in-room bar! Only water. The pool was really really crowded as a cheap hotel.Genuine Hotels.com guest review
"Nice Hotel, room to upgrade"
for the frequent business traveler, the Hyatt is usually a safe bet. Here, the facility was very clean, nice staff, etc. When I asked for room service just after midnight, I was told they were closed. Isn't that the point of room service - when all other places are closed and you need a meal? Amateur-ish.Genuine Hotels.com guest review
"Outstanding in every way"
Excellent service, great location, beautiful view with bonus unexpected fireworks just outside our window. Every staff member was friendly and accommodating in every way. I can't wait to stay there again.Genuine Hotels.com guest review
"Best hotel ever"
WonderfulGenuine Hotels.com guest review
For the price at $206 they had hard feelings towels , 99 cent store shampoo, conditioner and soap. they had great beds and I slept very well , excellent view, oh yeah the parking attendant was very rude to me and the other customer that was parking next to me he's literally wanted me to park within a few inches of the car next to me and I told him if […] I do that, when I open my door , I will hit his car , is that what you want ? and he didn't say anything, then the other man said, I agree , I don't want that to happen to my car and then the attendant said , okay okay okay just leave it. my advice , take your own towels , your shampoo and soap and don't talk to the parking attendant , just parked the car inside the lines and don't pay attention to him , if he insists , tell him you want to talk to the parking management Read moreGenuine Hotels.com guest review
"Comfort & Convenience -- and you pay for it!"
This mammoth hotel is convenient to the convention center and to downtown. It is nicely appointed but way too expensive. At $400/night for a so-so room, we'll sacrifice convenience for common sense.Genuine Hotels.com guest review
"Perfect Weekend Getaway"
Staff was friendly, room was great, easy to walk to dining and entertainment. Only downside was parking was a little tight. We will be back.Genuine Hotels.com guest review
"Right on the harbor, a $7 cab ride from Gaslamp"
Convenient location, lovely hotel. The service was wonderful. The only downside was parking but that's expected anywhere you go.Genuine Hotels.com guest review
Great location within easy walking distance to many placesGenuine Hotels.com guest review
"House keeping neglect"
Upon arriving at our room, we immediately noticed that there was a rotten banana on the dresser , a used shaver with hairs on it and a used bar of soap in the shower, a candy bar wrapper on the night stand and a half drank Starbucks coffee in the refrigerator. When we opened the dresser drawer , we discovered a pile of workout clothes that appeared […] to have been left behind from the previous occupants. We called the front desk and they later sent a person to our room to remove the left behind items. Discovering our room in this condition led me to believe the the room had not been properly cleaned nor inspected. The front desk did nothing to reassure me that the room had been cleaned per hotel policy. I felt dirty the entire stay and will not recommend your hotel to and of our friends or family as a place to stay. Also, After arriving at home we received an invoice which charged us for a movie which we did not order and we were charged for an additional day of valet parking. We stayed at the hotel 2 nights and were charged 4 days of valet. Read moreGenuine Hotels.com guest review
"SUCH a great location!"
this hotel is in walking distance to everything. has seaport village, adorable, right at the bottom. a lot of great restaurants and shops a stone's throw away. has an adult pool, which is great when you actually are talking a rare child free vacation :) our room had a beautiful view of the ocean and the navy ships too. we didn't have a bath tub, just […] a shower, so might want to inquire about that if it matters to you, because i'm sure some rooms must have them. other then that i'd definitely go back! Read moreGenuine Expedia guest review
"Amazing View, close to Downtown"
Only 10 mns from Airport, walking distance to Gaslamp, Convention Center, Restaurants and the View is incredible! Room was very clean and staff was very friendly; even got our room 3 hrs before check in. Would stay here again!Genuine Expedia guest review
"Great views of the city and the harbor"
Right next to the Gas lamp district. You can easily walk to any restaurant or to see the midway. Great location!!Genuine Hotels.com guest review
"What a View"
Our room on the 28th floor had amazing views to the West & South, overlooking the harbor and Seaport Village. This hotel sits next to the SD Convention Center & Downtown SD. The decor is a bit dated and the bed was miserable for me and my wife. Others may like a hard bed but we don't. Staff was very friendly, food on site was terrific. Over all 4 out […] of 5 stars. Read moreGenuine Hotels.com guest review
"Great views and many facilities."
Location is very good and the views are great. Very confortable and nice room with big flat TV. Walking distance to the Gaslight District, the Village and the Aircraft carrier Midway. Good on site food and bar.Genuine Expedia guest review
"Great hotel in excellent location"
We only stayed here one night after a wedding weekend, but really enjoyed our stay. We had a corner room and the view was breathtaking. We walked to dinner in the gaslamp district and really enjoyed the atmosphere. We will definitely be back!Genuine Expedia guest review
First Time and I love the place. Nive view to the bay.Genuine Expedia guest review
"Great place, at a great location."
Spent a week with my family at this place just last week. We would go back! Staff was very efficient and friendly!Genuine Expedia guest review
for the price that we had to pay per night so ridicolous for the parking we had to pay if we r your guest we shouldnt have to pay for parking it should be offered for free , second for the breakfast we also had to pay u can not do complentiary breakfast, your beds are not that comfortable at all my back hurt more when i leftGenuine Expedia guest review
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