Was clean and quiet. Have a number of breakfast places close enough to walk to (i.e. McDonalds and Dennys) to name a couple. Hotel staff was polite and efficient.Genuine Expedia guest review
Very modernly update of a vintage hotel: cinder block hallway walls but nice interiors. Clean, comfortable rooms, and loved the nice touch of makeup remover cloths. Free wifi, free parking, lots of restaurants in the vicinity. I didn't eat at the hotel restaurant, but they don't open very early for breakfast (I left at 6:45 and it was still dark). A […] little slow on the check-in/out process. Read moreGenuine Hotels.com guest review
Staff were great....rooms very comfortable and quite!Genuine Hotels.com guest review
"Three times not a Charm"
Our first time "we" stayed it cost us $100 and a $10 dog fee and taxes--"we" were very happy The second time it cost us $129 and a $10 dog fee and taxes--third time cost us $139 and a $25 dog fee and taxes! The first and second time we were given a doggie basket--third time they had none. All 3 times the room was freezing and the fridges never kept […] drinks cold. Will not stay here again and if you do good luck--If you book through hotels.com the 10% won't be honoured at check out time either if you have a promo code Read moreGenuine Hotels.com guest review
"Good overall, exceeded what I expected"
Just updated, and everything looks good and clean. The only complain might the AC that it is old and loud.Genuine Hotels.com guest review
"Love this hotel"
Beds very comfortable. Room quiet. Staff very pleasant and helpful. Close to shopping. Will stay here again.Genuine Hotels.com guest review
It was a pretty good place to stay! Other then the fact they brought us a broken playpen then "forgot" to bring a new one!Genuine Hotels.com guest review
I arrived in Edmonton very late and was glad to get a room close (literally right across the highway!) to the airport. It was convenient to be able to take the shuttle back to the airport the next morning to pick up a car rental.Genuine Expedia guest review
Will stay again for sureGenuine Hotels.com guest review
Very Enjoyable overall. Bathroom could use a good caulking and TV was only 37", in poor viewing location and very small for the size of the King room; we watched my laptop on the bed instead. Very Clean. Comfortable, spacious. Located right near main traffic veins. Don;t get confused by the one way streets ;)Genuine Hotels.com guest review
"Best place to stay !"
Absoulutely loved my six night stay at this hotel. Everything I needed was within a two mile radius. The West Edmonton Mall, Walmart, amazing restaurants and Denny's across the street. The food at the hotel was very good and we enjoyed room service many times. Best trip to Edmonton yet !Genuine Hotels.com guest review
"Good Hotel needs security for loud peuple"
Was very loud people staying and staff said nothing they can do.Genuine Expedia guest review
"It's going to be beautiful after renovations!"
Not sure what to expect and was very surprised. Called the front desk and in a matter of minutes there was a knock on my door. Would stay there again.Genuine Hotels.com guest review
"Edmonton for the business traveler"
One the best Hotels for the price, everyone else seems to have gotten their prices unreasonably high for what they offer. Good location for me on the west end.Genuine Expedia guest review
"Clean hotel in Edmonton"
I'd booked this hotel quite last minute, so my expectations were not sky high. On the whole, the best memories I have are the nice room, and the cleanliness within. Improvements can be done to front desk staff friendliness, and to make the nearest elevator work or at least place a sign to say that it's under repair. I'd waited in vain for 10mins before […] realising that it was non operational. Read moreGenuine Expedia guest review
"Edmonton on a Budget"
I've been staying at this property on and off for a few years, it offers a good value for the dollar and if you have been traveliong to Edmonton for some time you will know that hotel rates have gone up 25/30% over the past 2 years, add to that the shift in the exchange rate and your time in Edmonton is getting expensive. The good news is that they […] have been refurnishing and up garding the rooms with new bedes, TV's and remodeled baths, the bad news is that you may hae to put up with the noise of the demolition during the day and into the early evening. Also although the rooms are now much nicer they haven't touched the rest of the facility which could use a freshining up also. Read moreGenuine Expedia guest review
"Executive Royal Inn West Edmonton."
This hotel was very close to everthing one would need..of course the West Edmonton Mall. I have not slept well in months, and finally got some sleep in the quietness of my room. The menu was delicious..i did not have to go outside the hotel eat. I ate the fish and chips with sweet potatoe fries three times...soooo good. The staff catered to every need […] i had. I Will definitely go back to stay when i am in Edmonton. Read moreGenuine Hotels.com guest review
"Executive Royal Inn West Edmonton"
We were pleasantly surprised and happy with this hotel. It is really nice and well locatedGenuine Hotels.com guest review
I thought the hotel was quite nice. I was a little concerned about the security of our room as the door did not close and lock unless you physically pulled it closed. I had to let the front desk know that the housekeeping was not ensuring it would lock behind them leaving our room open to anyone. They need to repair these types of things but very comfortable […] overall. Read moreGenuine Hotels.com guest review
"Please remember you are in the service business."
Some of the staff seemed mad, bothered or upset when asked a question about hotel facilities and area attractions. The front desk staff where helpful aswell and the management team too most of the time.Genuine Hotels.com guest review
Very clean and convenient hotel. There was noise in the halls during the night.Genuine Hotels.com guest review
Nice hotel, they over booked the night I stayed and walked into a room with 1 bed when I booked 2 queens. Ended up getting a room with a bed with a fold away bed. Wasn't very clean, found a pair of women's underwear under the bed and stains on the carpet. Other than that it was ok. Close to west ed mall and good neighborhoodGenuine Hotels.com guest review
"hotel needs renovation"
Hotel needs to renovate. Good location but would not stay there again.Genuine Hotels.com guest review
This hotel is always clean, staff are always friendly and I would say the rooms are above average for this price. Beds are very comfortable!Genuine Hotels.com guest review
"Not a good hotel experience"
The hotel overall was filthy. The stairwells (all of them) smelled of old garbage and vomit. Service at the front desk was slow because the number of staff was not adequate to deal with the volume of customers. Without any reason or rationale, my key cards wouldn't work on the third day of my stay. I won't be returning to this hotel.Genuine Hotels.com guest review
Great Location, yummy food, rooms were clean.Genuine Hotels.com guest review
Clean and comfortable bedGenuine Hotels.com guest review
Check-in quick, front desk staff friendly & efficient. Had microwave delivered up to room in just 10 mins. Hotel clean, had excellent health centre & nice-looking bar in foyer. Highly recommend this hotel.Genuine Hotels.com guest review
"Nice welcome for my olf pupps"
It was very nice. They left a welcome gift for my dog which was very sweet. I did not see anything of the hotel other than the front lobby as I parked around the back to access the dog room area. I felt it was really expensive for one night but it was Fringe weekend and my options were limited. My dog says woof you very much :)Genuine Hotels.com guest review
Clean, comfortable and friendlyGenuine Hotels.com guest review
"Good but some improvements needed"
The hotel is very comfortable and is close to many local amenities. As I was in by myself for a medical appointment, having fast food restaurants and a grocery store within walking distance was very nice. However, one of the lamps in the room was not functional and the deposit for the room that I left have yet to be returned. Assuming they return the […] deposit in the next day or two, I will choose to stay again. Read moreGenuine Hotels.com guest review
Was a little noisy, they had a wed dinner or such going on, sounded like some of the guests were staying in the Inn.Genuine Hotels.com guest review
"Not a Classy Place at all."
Rooms not kept up to the cleanliness standards. Run down, party place. Not quiet. High noise levels in the hallways and can be heard in the rooms. Room amenities such as soap and shampoo extremely basic and minimal. Misleading description of bed size. Not Queens. Access in and out from hotel are all one ways. Dark appearance through out hotel. Drab, […] nothing spectacular here. Read moreGenuine Hotels.com guest review
"Nice hotel in West Edmonton."
As always this hotel was pleasant for my stay. Friendly staff and clean comfortable rooms.Genuine Expedia guest review
Good service even booked last minute friendly service and good pricesGenuine Expedia guest review
Recommended!Genuine Hotels.com guest review
"West Edmonton Hotel"
Good hotel experience. Staff were very pleasant and accommodating. Hotel is beginning to get a bit shabby around the edges. Needs some updating. Overall a good "middle of the road" hotel at a reasonable price.Genuine Expedia guest review
"Misbehaving staff, very unprofessional"
I did book 3 rooms, 2*double beds. The reception has issues us the rooms, on opening one of the room a lady came out in bath dress and replied us like we force fully entered her room. The mistake was done by reception desk of giving us the wrong room. On reporting to the reception desk, they replied that, they do not have any more room and they are […] willing to give us the room with one double bed and one sofa bed irrespective to our room. I was travelling with my another two friends and each of us were having small children. We were reached at hotel at around 11 PM and able to check-in after 2 hours. We were completely tired our children were crying to sleep. The staff was no longer willing to understand our problem. I fed up explaining them and requested to see their manager. Manager has immediately arrange the appropriate room as per our booking. I would like every one to request to take care before booking this hotel. Even the staff was asking to contact Expedia as I did book the hotel through Expedia. It was completely disgusting experience. Read moreGenuine Expedia guest review
"Long weekend getaway"
I was very pleased with our stay. Had my daughter with me for a getaway long weekend. They too enjoyed very much. They commented on how comfortable the beds were. This is a good thing to have a well slept child!! And it was a short distance to West Edmonton Mall!Genuine Hotels.com guest review
"Nice hotel, close to West Edmonton mall."
The staff were very nice and responded very well to our requests. But the wash rooms are old and need some renovation.Genuine Expedia guest review
"Great place for staying with pet!"
We stayed only one night before departing to our destination. Hotel was clean and updated, but I found it was a little bit dark. Service for pet was wonderful, they gave us a room that close to exit and green space, more they also provided a basket full of pet supplies. However, I think including breakfast will be more fantastic. It is easier for us […] who catch a trip. Read moreGenuine Hotels.com guest review
Nice Hotel! Will stay again.Genuine Hotels.com guest review
"Pleasant convention hotel close to West Edm Mall"
This hotel is on the western outskirts of Edmonton, surrounded by several other hotels on the prairie, so there is not much to see from your hotel room! But there is plenty of parking, and a very nice restaurant in the building. The place is well run and friendly, I was there over a weekend and noted there is a significant Sunday Brunch that brings […] in a lot of people. My room was clean and pleasant and in good condition. Read moreGenuine Expedia guest review
The room was clean, which is the only positive about our stay at this hotel. We booked in advance for 4 adults, yet it didn't appear that that number of guests was accounted for, even though we were charged for having 2 extra guests in the room. There weren't enough towels for 4 people, and there weren't enough cups or complimentary coffee pods (Kuerig) […] left in the room on any of the 3 days we were there. The fan in the bathroom didn't work, either. Read moreGenuine Expedia guest review
We got into our room and the next door neighbour smoked all night long tried covering my face all night and my lung hurt in the morning, yuck and my cloth stank!!Genuine Expedia guest review
Pleasant first impression! Very nice stay. My kids thought it was wonderful!Genuine Expedia guest review
"it is ok"
the room is a little cold, the heater is noisy and not work well.Genuine Expedia guest review
"Clean and quiet. Excellent staff - happy, helpful!"
The staff was so helpful - even did photocopying free of charge and with color! The food was excellent and servers were also. We had a blast with them!!Genuine Expedia guest review
"Rooms are clean & very nice"
The restaurant serves decent food, hotel was overall decent, but likely wouldn't stay again. Our favorite hotels were all full that weekend.......didn't like how gross the elevator and hallways were, felt they needed a good steam cleaning, maybe a vacumn & a spray cleaner would even help. Thank Goodness the rooms were tended to more carefully...... […] .... Read moreGenuine Expedia guest review
We were only there for one night, however, the experience was excellent. The beds were lovely, clean, nice linens and comfortable. I particularly liked having the coffee pot counter and a fridge in the room. We had drinks and food in the lounge and the staff was very pleasant and friendly. Food was good and drinks good. I would definately stay there […] again. The only thing I would change is that the concrete walls in the hallways. As I was walking to my room, I was dreading what it would be like because I felt like I was in a warehouse. Well the room was a beautiful surprise. Maybe paint the hall concrete walls to brighten them up. Read moreGenuine Expedia guest review
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