Spent the night there passing through Omaha. The hotel is old and run down. The rooms in the hallway looked like there are being remodeled. Also work eas being done in the front. The location right off the freeway was good. Think I would look for a different hotel if I was doing this trip againGenuine Hotels.com guest review
Will never visit again.Genuine Hotels.com guest review
The hotel smelled like urine and other not so good smells. Our tv in our room did not work, nor did half of the lights even after they were plugged in. There were stains on the bed, as well as liquid substance dripping down the side of the bed with what appeared to be dirt mixed in. Extremely unhappy and will not stay there again. In the back of the […] hotel where we needed to go to smoke there were shopping carts, broken beer bottles, beer cans, trash.. so it has not been well kept. Very poor service. Read moreGenuine Hotels.com guest review
"The worst stay Ever"
I purchased this room for my Father and his brother, and when they returned, to my horror, they explained their ordeal. They stated that the hotel staff spoke very little English, and it was hard to get any responses from them. They said that there was no running hot water in their room and the bed was very dirty, as if someone had just slept in it. […] When they attempted to get it rectified, the hotel manager said his housekeeping staff was gone for the day and it couldn't be fixed. He then stated that there were no other rooms for them to get transferred to as well. My father also told me that the supposed "free continental breakfast" was simply one brand of cereal and outdated milk. He said the orange juice was canned and tasted like it was older than him. To make things worse, I paid a higher price for this hotel because I though it would be better than the regular Motel 6's or the like, but, I was sorely mistaken. Hotels managed and ran by those who have no sense of customer service, sanitation, or quality should not be allowed to operate businesses, at all. All in all, this was a horrendous stay for my family, and I have taught them how to ask for refunds the next time they are traveling, and find themselves in a losing situaton. I will also be very careful of any hotel I book on Expedia, and keep my credit card company on alert for any calls to immediately vacate that establishment and get refunds quickly. Read moreGenuine Expedia guest review
Good price. Needs to be updated.overall the stay was pleasant!Genuine Expedia guest review
"Worst stay ever"
I have been traveling for business for over 30 years and this was the worst experience I have ever had. I don't know why this Hotel would be a listing on the site. When I checked out there were several other guests who were also complaining about their stay. If your rating scale had 0 I would have selected the 0's.Genuine Hotels.com guest review
"Terrible Hotel. Don't stay here!"
More than a hotel I think. Also appears to be some sort of low income housing, since some of the room doors appear to have been decorated by more permanent residence. Expect screaming, shouting, and fighting in the hallways until about 3am (of course, I did stay on a Fri/Sat night). My room was filthy. Trash and socks and more under the bed. Mold (or […] what appeared to be mold) on the ceilings. STAY AWAY FROM THE CONTINENTAL BREAKFAST!! Rust spots in the sink. I tried for an hour to get my shower to work, before having to talk to the front desk, who was less than sympathetic that I just went for a run and was covered in sweat and my shower did not work. Oh yeah, no pool either. Maintenance man came to fix shower, and showed me how it was my fault. I didn't know I had to brace my feet against the wall and twist back and forth as I pulled with all my might to get it to work. Then the toilet didn't work. Maintenance man back again. On the last morning, the air conditioning went out. Crazy HOT in that room, so I got out of there as fast as I could. Friday night I literally watched a fight (a REAL fight) out my peep hole between two thugs, as I double triple checked to make sure my door was locked. The next morning I got to watch a fight or two out my window in the hotel parking lot. Read moreGenuine Expedia guest review
"A terrible experience"
This was the worst hotel I've ever stayed at. The room reeked of cigarette smoke, there were clumps of dirt and grass on the floor, the towels were gray and the sheets were stained. The complimentary breakfast was practically non-existent, just cereal and coffee. The hotel staff did their best to be professional, nice and efficient, but there was a […] snafu with many people's reservations and it took us 30 minutes to get checked in. Read moreGenuine Hotels.com guest review
"Nice quiet location. Reasonable pricing."
Staff was friendly and helpful. Breakfast at 5am! I have a rental car so travelling was no problem.Genuine Expedia guest review
"May 3, 2014"
I am surprised this hotel is on your list to choose from. It is very old and outdated. Colors of room are strange and needed help to get the shower to turn on. Phone did not work so could not call to complain. One small bar of soap so bring your own. Whole hotel smelled of smoke. Would have expected this for a $40/night room but not for one that neared […] $100/night. Very disappointed and will not choose this hotel again. in fact, will think twice about using hotel.com if this is the quality of their hotel recommendations. Read moreGenuine Hotels.com guest review
They didn't have my reservation when I showed up. It was blamed on Expedia. The lady at the front desk said this happens all the time where Expedia books rooms when they have none available. I found it interesting that their billboard sign outside read "Rooms Available"! I stood there for 20 minutes while she tried to find me a room. When I asked for […] a discount or an upgrade because of my wait she said I would have to contact Expedia because "my payment went to them". Now I know that they had rooms - it's just that they all have several things wrong with them. The shower didn't work in our room, which was a nice surprise Saturday morning when we needed to shower and get ready! Horrible!! Read moreGenuine Expedia guest review
"Average hotel for the price"
The flor of the room needed to be vacuumed and they were very apologetic for the condition. The coffee maker also did not work but they brought another oneGenuine Expedia guest review
"please don't stay here"
the worst experience ever. too many issues to explain.Genuine Hotels.com guest review
"Older hotel with older facilities."
Just needed a place to sleep. Laundry facilities a bit old.Genuine Expedia guest review
Had long trip and arrived with 5 kids and no pool working. Had requested microwave, fridge, joining rooms and had none of those. Pullout couch had not been cleaned...sheets were dirty. Toilet ran periodically throughout the night. No fitness room. The photos are like false advertising. Worst hotel I have stayed in.Genuine Expedia guest review
horrible experience, cant believe expedia would even marketGenuine Expedia guest review
Nothing like the pictures. When I booked my room the guy on the phone told me there was no charge for my dog in the room. When I got to the hotel I had to pay $20.00 for my dog to stay. VERY DISAPPOINTED. Don't think I will every use you again.Genuine Hotels.com guest review
"Do not stay here!"
I thought it was horrible. The rooms were dirty and half the lights in room and around the hotel worked. The breakfast was bread and milk. TV in the rooms did not work. I would not tell anyone to stay here.Genuine Hotels.com guest review
"Inside of room was ONLY decent thing about hotel"
lots of illegal immagrants staying here. Breakfast is a loaf of bread and lucky charms. Grounds are FILTHY. Inside the room was nice but everything else just NASTY and DIRTY. People leave trash/cigs/cans all over grounds of hotel and none of the employees seem to care enough to clean it up. 99% of employees don't speak English. Pool was broken during […] our stay but don't think I would want to swim in it anyway due to the looks of the rest of the place. Read moreGenuine Hotels.com guest review
"Best $50 per night hotel"
Pros: Big comfortable rooms. Friendly staff. Cons: Heavy perfumed smell to room. While they have tried to keep it up, the hallways are well worn and have a 70's/80's feel. Free breakfast is nothing - white bread, one sugary cereal and milk/OJ.Genuine Hotels.com guest review
"Little lack of clean"
Hotel is affordable but not very clean room and corridor. Hard to catch mannager.Genuine Expedia guest review
"Do Not Stay Here"
This hotel was terrible! Nothing but disappointment. Building was rundown, There was trash EVERYWHERE around the property. The shower barely worked and the staff was not very helpful. What ever you do, do not stay here!Genuine Expedia guest review
"It was okay to spend a day."
Everything was fine but then the TV didnt work and light from restroom was little unstable.Genuine Hotels.com guest review
"The worst hotel experience I have ever had"
Three of us checked into the hotel and were met by two people who I can only describe as "unusual" The rooms were disgusting as we walked into our room our feet stuck to the carpet. The bathroom counter had about 6 cigarette stains, the floors was sticky and the toilet overflowed the first time it was flushed. We tried to leave and went back to the […] counter and were told by a patron that the people at the front desk would be back in 30 minutes. We left the hotel the evening we checked in and never to return. Read moreGenuine Expedia guest review
"right value for the price ($40/night)"
Was looking for cheap hotel w/o compromising on basic amenities. This hotel offered reasonable proximity to my destination, it had free WiFi, breakfast place, decent parking and reasonable room. Nothing out of extraordinary or disappointing. Good hotel for $40/night stay.Genuine Expedia guest review
"A Work In Progress.... not quite there yet...!"
When I booked online it did have a notification that the pool was closed for maintenance. But the restaurant and bar were also closed except for one evening when the front desk called to notify that the Bar was open, I went down for a drink and the Bar room was open, but no one was there... Very strange. OK, here is the lowdown on the hotel, there is […] much construction and repair going on, so things are differently improving. Right now, the place is a little run down though. There seemed to be people living in this hotel, not just there for an stay. Also, there were people coming and going from rooms through the windows which was also a little strange. So overall, in 6 months to a year I think the hotel will be a nice place for the business traveler or a family stay. Right now, I would avoid it unless you only need a cheap room and that is your only criteria. Read moreGenuine Hotels.com guest review
"DO NOT BOOK AT THIS HOTEL. TAKE IT OUT."
Pictures are not what the hotel looks like. Hotel VERY dirty, un clean sheets. Not able to stay had to check out first night. People going to bathroom outside of hotel in trees.Genuine Expedia guest review
I did not have a good experience at the Carlisle Hotel due to a list of reasons. First the pool was closed for a few months for repairs and there was no posting about the closure. Also there was no breakfast and the staff was not sure why. Then the room its self had peeling wall paper, visibally dirty light switch covers, large dark stains on the couch, […] several on the floor and the chair had a stain and a burn hole about the size of a dime. The water temp in the shower kept changing from hot to cold, at one point it got so hot it made me jump out. The window view of a brick wall was my final straw. When I told the desk cleark she said that "thoes rooms" needed remodeled and offered no compensation. I won't be returning. Read moreGenuine Expedia guest review
"booked for four nights, left within one day"
the pool was not open, the continental breakfast was a loaf of bread, the place was shady at best and smelt like cigarettes and was dirty.Genuine Expedia guest review
Stunk of smoke when entering. Outside was run down, pool out of order, shower had problems, just thankful i only had to stay one night. I would of walked out except i still would of had to pay.Genuine Expedia guest review
It looks to me that the economy has derailed many standard fix up / repair items..... One of the entry doors was..."Not use able"..... The swimming pool had a letter as you entered stating...words to the effect "out of order".. It was most noteable that many Room Numbers had been stolen or broken so a Hodge podge numbering plaques were used in their […] place..... Simply put, it is a hotel in need of some serious attention...... The Carlisle name will need help if not addressed SOON..... Other than this the stay was OKAY... Read moreGenuine Hotels.com guest review
"You Don't wanna stay here!!"
Dreadful is a good word, we knew we were in trouble when we pulled up & there was a mattress laying against the window in the pool area the pool was close. The room was even worse. The bathroom was purple and Kelly green with Kelly green Formica counters, I commented to my friend it reminded me as a bad 73 gay promo set. The comforter was the same one […] there from when I stayed at the hotel 15 years ago. The mattress is hard and I would feel the springs and the two pillows that wewe there were lumpy and would be better at the land fill, and the sheets and comforter felt like sandpaper on my skin. The whole hotel is old, rundown and in need of a gut and remodel. Run run fast run far away !! Read moreGenuine Expedia guest review
Very nice room for the price. Friendly staff. Quick check-in. Convenient location to highways.Genuine Hotels.com guest review
"Cheap accommodation for a short stay"
Maintenance need some work and staff is not quite customer oriented.Genuine Expedia guest review
"Just off the Interstate"
The room was very confortable and the front desk staff was excellent. I was dissappointed the pool was closed for repairs. The heat index was in the 100s during our stay...the pool would have made the heat more tolerable. The hotel offered a continental breakfest but most of the food was gone by early morning. My wife and son went down to eat breakfest […] at 9:00 on Saturday morning and the only food left was cold cereal (with no milk or juice). Read moreGenuine Hotels.com guest review
"at least the shower had good water pressure"
The hotel staff were nice and the location was fine but the best thing about the room itself was the shower had good water pressure. The water temperature was inconsistent during the shower from cool to really hot. The pool was closed which was only a slight annoyance. If I had only been there for 1 night the room might have been OK but I was there […] for over a week and was not impressed. Read moreGenuine Hotels.com guest review
Not much about this hotel was as advertised. The pool is broken, the bar and restaurant are under new management, while friendly, were very unprepared to have a customer base enter the establishment. Overall the place felt like there were some uncomfortable transitions going on and some staff were either not on board or just getting over something majorly […] wrong about the place. Read moreGenuine Expedia guest review
The hotel is nothing like the website at all. It looks amazing on the website. The pool was under construction so we could use it. The room was suppose to be deluxe with fridge and microwave, neither of which was in the room. The room smelled like a musty basement. The hotel was in very poor condition.Genuine Expedia guest review
the room was really nice.. the guy at the front conter was a bit of a jerkGenuine Hotels.com guest review
no pool?Genuine Hotels.com guest review
The cleanliness of our room was good, but we were short on towels. There were only two bath towels. The hotel is definitely older and it shows in the wear of the carpet and furnishings and the outside of the hotel was not kept up well. The pool was under maintenance so we were not able to swim. We were given a game pass to the arcade across the street […] - but it was only good for one game so we spent the amount of money I saved on renting this room (instead of a different hotel) on the games since we didn't have the pool for entertainment. I probably would not stay at the Carlisle again with my family. It would be fine if I was just traveling through and wanted a decent bed for the night. Read moreGenuine Hotels.com guest review
"Hard to find when coming from the zoo m street"
It was disappointing as the pool was closed for some maintenance. Never got notified. Checked in around 6 pm. Lady said we could go up the street 4 blocks to swim. Got in our room and looked at the paper that place closed at 5. Well woopie.. We had some very unhappy children. The shower handle to turn water on about pulled out of wall... The ceiling […] in bathroom leaked from up above...Would not go back there ever again!!!!! Read moreGenuine Hotels.com guest review
Very clean and customer service was good, however the room was in need of repairs. Half of the outlets were broken and unusable, the bathroom door didn't shut, the drawers were missing handles, and the room was a wifi dead spot.Genuine Hotels.com guest review
I stay in a lot of cheap hotels and don't expect luxury at the price of this hotel but we were very disappointed with this hotel. We have stayed here before for half the price and had a much better experience. This time cost more because we happened to be there during the college world series. We chose this hotel because it had a pool only to find out […] the pool area was being used for storage and was closed. Also we paid for a "deluxe" room with a pull out sofa, fridge, and microwave but didn't have any of these in our room. I don't expect much from a continental breakfast but 2 kinds of cereal and bread is a joke! They also were out of plates, had to go find bowls and couldn't find coffee cups til breakfast hours were half over. Read moreGenuine Expedia guest review
"Okay stop-over on a road trip"
Very average room, no hot water, free breakfastGenuine Hotels.com guest review
"Just a place to sleep."
Swimming pool is in Construction, not able to be used. Breakfast could improve. It is an older hotel.Genuine Expedia guest review
"convenient to pricipal roads and restaurants"
very old and worn but room was large, clean & comfortable. Wi-Fi didn't work but received signal from hotel next door!Genuine Hotels.com guest review
"What's the opposite of friendly?"
Pictures on the sight are, shall we say, optimistic. When I checked my presence seemed to be a major incontinence to the clerk. Pool was closed. Decor was laughably bad. Even the tp was third class.Genuine Hotels.com guest review
"OK for the $$$"
Satisfied a 2 day only need. No more to add--either good or bad.Genuine Hotels.com guest review
The hot water heater did not work and they offered to cancel my reservation.Genuine Hotels.com guest review
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