"alternative to Napa pretense"
nice compromise, only 30 min. from Napa, prices much better, very nice pool and spa areas.Genuine Hotels.com guest review
"Basic emenities and good service"
The room was comfortable and clean, and the service was good. They had the best continental breakfast I've ever seen. The only negative was that they let the vending machines go dry and didn't load them fast enough. I like bottled water and was only able to get it 2 of the 4 days.Genuine Hotels.com guest review
"Expedia on their star rating is a 4 * but it's not"
Rest room is dirty with still garbage when we checked in.....Genuine Expedia guest review
"Need To Re-Think A Few Details"
I stayed at the Flamingo for a business trip. The hotel itself is quite nice but I would not stay there again for because services normally provided to business travelers for free by other hotels for free are additional expenses at the Flamingo. Most hotels have some sort of gym where folks can work out in the morning. Generally, these facilities are […] pretty rudimentary – a couple of treadmills and a weight machine. This fine for business travel and is free with your stay. At the Flamingo there is no such facility. To work out, you need to use the spa facility at $15 per day. I didn’t bother to check it out so I can’t comment on the spa or the gym facilities there. What I can say is that the Flamingo should consider installing a rudimentary gym for those that don’t want anything but the basics. The overall room cost at the Flamingo is such that this is a reasonable request and would make the Flamingo competitive with other hotels in the same price range. Now on to the second issue….. The Flamingo charges $7 a day for Internet service. Sorry, this is not acceptable. Internet service is really NOT a cost to the hotel and should be passed along as a free service to its guests. Coffee houses like Starbucks, supermarkets like Whole Foods and countless other retail establishments give there guests Internet service at no charge. The Flamingo should as well. On the plus side… at least there was an iron and a mini fridge in the room. Read moreGenuine Hotels.com guest review
"Great hotel, great location"
Enjoyed our stay at Flamingo. It is central to shopping, sights, and great eating. The rooms are clean, roomy and we had an extra bedroom that was great for 3 people in the room...and there wasn't an extra charge. Staff was very helpful and pool setting relaxing with a cocktail!Genuine Expedia guest review
"Decent motel in good location."
Room was clean with comfortable beds and nice big screen TV. Pillows were too hard; draperies were dark and dank looking; they were off the hooks in one place, causing them to not close completely. The business end of my stay was handled flawlessly by both Expedia and the hotel employees. Close to good restaurants. Convenient location, Safeway, 24 hr […] CVS, IHOP next door, large shopping center walking distance with a huge Ross store. Also convenient to downtown Santa Rosa. Located in a nice residential neighborhood. Seemed very safe. Parking near the room. Great lap pool. Read moreGenuine Expedia guest review
Great. Seems to have been extensively remodeled. Had a nice pool-side room. Downside is lots of kids at the pool.Genuine Hotels.com guest review
overall the hotel was very nice. i was only there fore 15hours, but it was good. my only complaint with hotels with outdoor access (such as this one) is that in this case, a skunk decided to spray near my room and woke me at 5am. it was terrible. there's a beautiful lap pool right in the middle of the pool, but if you want to work out, there's a fee […] for the gym nearby. a VERY nice front desk clerk gave me a free pass though. when asked about a business center i was told "we have a computer that takes dollars to use...." dollars?? sounded more like a vending machine- lol.. this hotel is incredibly close to one of my accounts so i'd most likely stay here again if in the area, but i would absolutely ask for a room in a different area Read moreGenuine Expedia guest review
The room up above was very noisy! When they walked, the floors squeaked , terribly!!woke up very early because of the noise! Was a little surprised at the service of the restaurant! Everyone was very nice but there must have been about 10-15 employees walking around, trying to find something to do! Very over-staffed and it took me wife a long time to […] get my bill. Read moreGenuine Hotels.com guest review
The room looked clean and had been recently updated. The pool area is nice and the patio area was relaxing.Genuine Expedia guest review
We were pleasantly surprised at how quiet our room was with a sold out status and several weddings going on throughout the weekend. Could not hear anyone next door or below us. The bed was one of the most comfortable hotel beds we have ever slept on and the Sunday brunch buffet one of the most delicious. All in all, we would definitely stay at the Flamingo […] again! Read moreGenuine Expedia guest review
I recently stayed their one night for a wedding in the area. The exterior of the hotel is in need if a face lift. However I was pleasantly surprised how nice the interior of the rooms were. They have been recently upgraded and are quite nice.Genuine Hotels.com guest review
"Good local hotel with character"
The hotel is a mid-fifties modern gem. It is comfortable and quiet, though the bathroom was not well cleaned. The only real problem was not the hotel's, but the fact that we had paid for an upgraded room was not communicated to the hotel by hotels.com.Genuine Hotels.com guest review
"Better than I had expected"
The hotel was lovely. Huge swimming pool! There was no microwave and we didnt find the fridge until the last day. It was hiding in the closet. Overal the place was beautiful and well worth it.Genuine Hotels.com guest review
"Old hotel labeled as a luxury spa"
The front desk staff was very nice and helpful. The hotel's location was good, but hard to find using a GPS. It is tucked back in off of the road that the address says. The pool was nice and big with lots of lawn chairs, but it was super crowded with very noisy kids. they had nice pool side service on Saturday, but no pool service on Sunday. Very disappointing. […] Our room looked like it had not been cleaned well before our arrival. There was hair in the shower drain, and old food in the mini fridge...yuck! We stayed two nights, and they did not come to freshen up the room until 4:30 PM the next day. We had been out all day, and returned to the room at 4. Read moreGenuine Hotels.com guest review
"Excellent - resort style experience."
We were very comfortable. Great facilities and excellent service.Genuine Hotels.com guest review
We were so surprised at the condition and cleanliness of the hotel, especially considering the age of the hotel. Usually places where we are able to bring our dog are not up to our standards. We will stay again!Genuine Hotels.com guest review
"Non smoking room reeked of cigarette smoke"
Room reeked of cigarette smoke even though it was a non smoking hotel. Could not get a top floor room since hotel was sold out. Felt we were given a lower quality room because we used Hotels.com and not hotels website. Beautiful grounds nice staff great location for what we needed. Hotels in Santa Rosa area jack their rates sky high when local hotels […] fill up. Read moreGenuine Hotels.com guest review
Okay place, kind of expensive for what you get. The room was nice, you have to pay for wifi.Genuine Expedia guest review
"Nice place, kind of expensive."
This was a nice place but kind of expensive. The pool was nice but it isn't a large resort. The fee for wifi is ridiculous for the price of the room. That should be included. Toilet seat broken, asked for it to be replaced, had to go to front desk and ask a second time. Room was nice and clean. Lighting could be better, at the mirror only a desk lamp. Close […] to everything and across street from Safeway, that was convenience. Went to Dillon Beach, that was nice. Worth the drive, about 40 minutes. Read moreGenuine Expedia guest review
"Flamingo experience, so/so"
When I arrived the front desk had 2 people on the phone, not a smile or an acknowledging nod was given, it made me feel unwelcomed, so I stood there feeling awkward until after they finished their conversations, little or no conversation was exchanged & I was handed my key pass. I went up the parking lot entrance which was convenient & noticed the carpet […] on the steps was filthy steps, opened the door to my room which was very pleasantly decorated, put my bags down , & there were huge stains on the carpet, that I mentioned to one of the maids who was very nice, & then again at the front desk when I checked out. The pool & pool area were very nice, the waitress was very nice & told me someone would be back shortly, I waited for quite a while so I opted to go somewhere else & eat. Too expensive for the experience... Read moreGenuine Expedia guest review
Hotel location is good and they are pet friendly. However, hotel needs some TLC.Genuine Hotels.com guest review
"Nice hotel close to stores"
This hotel didn't knock my socks off but it also didn't disappoint. I had an easy time booking through expedia and having no issues with check in or check out. Executive King was roomy and and even had a small living room. Bathroom was large and clean. Shower was nice but water pressure was less than ideal. Didn't mind as much considering California […] is in a drought. Wished they had options for renting movies. At night there isn't much to do especially with kids. Bed mattress was not the most comfortable. Very worn from people sitting in the same spot on the bed. I was pleasantly surprised because I woke up not in pain. Imagine that. Pool was great. Pool side service could have been better. They have a gazebo that sells food/drinks and offers towels. Large selection of food/drinks but kind of pricey. I guess you are paying for the convenience. I would give their gazebo staff a D- for not saying your welcome or having a welcoming presence. I said thank you for my drinks multiple times and not once did they smile or say your welcome. It drove me crazy how staff can be so rude. I'm guessing they hate their summer job?! Lots of lounge chairs and shade. Didn't hear much unwanted noise from other vacationers. Either the walls were thick, or we came on a slow night? My family and I were probably the loudest staying there. Our toddler loves to be brat at times. Breakfast at the Terrace Grill was decent. No complaints. Very convenient being next to CVS and Safeway!! Read moreGenuine Expedia guest review
Fabulous Sunday brunch, relaxing atmosphere. We loved the pool and spent majority of our time there. Hallways needed vacuuming and hot tub murky, and a bit rundown but otherwise beautiful place to stay.Genuine Expedia guest review
"Family fun vacation"
The Flamingo has been updated. The rooms are very nice. Pool is large and comfortable. Cool mornings, warm afternoons.Genuine Hotels.com guest review
"Extra Amenities - but they cost."
Lot of extra amenities that we didn't take advantage of after a lot of driving - lap pool, tennis courts, restaurant - pricey, child care, yoga classes, spa treatments, thursday nights they had west coast swing class for free but it was all spa prices. The carpet was remarkably clean since it was recently remodeled, which is something to be especially […] grateful for when you have a baby crawling around. The TV was really small. The rooms are really modern looking but they were so busy putting a great big statement desk in the room they forgot to make a spot for the refrigerator - which is in the closet. Was expecting queen size beds but they were Fulls which again just isn't enough space. Fun having 2 entrances to the room one into the hall and one out to the parking lot. IHOP is right around the corner so is the grocery store - although there's no microwave which would have been nice. I might stay there again but probably not with the whole family again (2 adults 3 kids). Read moreGenuine Hotels.com guest review
"Sleek in design but a little dirty"
We got here late on a sunday night and the lady at the front desk was very nice! We headed to our room and were impressed at first glance! The only thing was that after all of the unpacking was done we started to notice how not so clean it was. The coffee maker which was located in the bathroom of all places had soap spots all over it. Took a shower […] and the shower head had calcium deposits all over. When we were ready for bed we see spots of maybe food stains? We didnt feel like calling the front because it was well past midnight so we had to sleep scooted towards one end. Another warning! Hidden fees everywhere! We asked about wifi and it turns out we have to pay about $7 a day/per device!! Kinda crazy when we already spent $150 for the room... Oh well. Read moreGenuine Hotels.com guest review
"Nice place for a nice price"
The room was smaller than expected but it was clean and comfortable.rOur hair dryer didn't work so we called the front desk and they brought one up while we were out and about. The bed was really comfortable. I wish you could order movies on their tv's but you can't. The pool is great and salt water.Genuine Expedia guest review
"Comfortable, but Dissappointed"
I stayed two nights. The hotel is old, which is easy to tell from the website. Pros: Comfortable bed, decent decor, SAFE neighborhood, dining options within 2 miles. There was a lovely pool area that I didn't care about but others seemed to be enjoying. Cons: Noisy...there are gaps under each door, and my room had two. I was wakened about 6:00AM both […] mornings from people slamming doors and talking loudly. The carpet didn't seem clean, there was an insect in my room, the shower-curtain fell down, lighting is dim in bathroom, water pressure is low. Room service didn't answer when I called. I walked to the restaurant and waited for about 10 minutes, then someone who came in after me was acknowleged and seated...and they never acknowleged me. I gave up and went elsewhere. I would not stay at this hotel again. My preference in Sonoma county is Hampton Inn or Holiday Inn Express in Windsor. If I was staying in south Sonoma county, I'd try the Hampton in Rohnert Park. The Hilton, Hyatt, and Mariott Courtyard in Santa Rosa are also fine choices. Read moreGenuine Expedia guest review
Good. Very nice Hotel. Staff was friendly and helpful.Genuine Expedia guest review
"family returns traditionally"
Ground floor for my little girl and her 5 pound chihuahua ...it was her birthday..ever thing was a extra cost..the pet cost is high and they aren't allowed anywhere but the room... the people upstairs stomped around all night Slamming drawers and doors, people across the hallway yelling at their dogs no Barking no barking..toilet handle sticks down […] so got up many times trying to play with that because if I called for help all the dogs would be barking across the hall again..over night, we had to be out by 11th and the pool was closed for maintenance when she got up...they allowed us to stay if we checked out by 11am but really we paid too much for 9pm-1045 am the next morning ...I was deeply hurt for her and I will think twice the next time she asks when I asked about staying through Friday the price jumped with the front desk person saying it was Friday and no discounts and seasons cost more and if her boss saw her take a Reservation and cancel it 5 minutes later she would get in trouble....they are no longer into family stays folks..just money....I hope they provide better services to higher paying clients...we definitely got cabin service... Read moreGenuine Hotels.com guest review
"A happy time for a little old " young lady""
Although my daughter and I only spent one night at the hotel, we both thourghly enjoyed our short stay. The front staff at the reception desk were cordial and made us feel at home right away. I had a very large and pleasant room right off the pool and enjoyed watching all the children and their parents having a good time. This the nicest Handicapped […] Room that I have stayed in.The hotel is only a block away from Montgomery Village and not too far from the Downtown and Historicall Area of Santa Rosa. I definetly will go back again. The only negatives --- the bathroom needs to be re-tiled and spruced up , the Dining Room needs additional staff and additional parking is definetly a must. Read moreGenuine Expedia guest review
"Great Hotel close to SF"
We have been to the Flamingo for many years going with friends and family. We enjoy sitting at the pool and going to dinner at Roberto's and Le Gare and shopping at Montgomery Village. We have met many friends from the Bay Area. We also enjoy going to the Sonoma County Fair and Races in July and AugGenuine Expedia guest review
"Hotel room was nice refurnished and clean."
Room was nice and clean. The kids really enjoyed the pool and hot tub. The layout of the hotel was very great. It was walking distant to restaurants and shopping and neighborhood was nice. I would definitely recommend this hotel.Genuine Expedia guest review
Mattress are so uncomfortable. Small rooms.Eventhough the breakfast is not complimentary after paying 145 for a room.Genuine Expedia guest review
"Advertisment of Dogs welcome"
The hotel advertised that dogs were welcome. When I arrived they told my my dog was not allowed anywhere in the hotel except the my room. The number 1 reason I stayed was because we brought out dog.Genuine Expedia guest review
The room was clean and comfortable and the location was perfect.Genuine Expedia guest review
"promises not kept"
We had three rooms reserved. Two of the rooms needed a baby crib or pack-n-play. We requested this when we made our reservation. One family was promised a room every hour - it will be just another hour - all day. The other family had no crib and was promised same all day only to arrive from a wedding at 10:15 and still no crib. One did finally arrive […] at 11:00 pm after many more calls to your desk. We would not recommend your place. Read moreGenuine Hotels.com guest review
"Retro Comfort in Santa Rosa"
The Flamingo is a throwback to a different era of hotel hospitality. It's not a corporate cookie cutter. The hotel and grounds are well cared for. The staff is friendly and efficient. Close to parks, downtown, wineries of the Sonoma Valley. Marvelous pool! It's a great find is a sea of mundane options.Genuine Expedia guest review
"Leaf Blowers at 8:30 a,m."
Enjoyed our getaway but did not appreciate gardeners using leaf blowers outside out suite at 8:30 a.m. Called to request them to stop, was told they would have them move their maintenance to another area, but it continued for an hour. NOT PLEASED.Genuine Hotels.com guest review
Check in staff were very professional!my room was amazing!Genuine Hotels.com guest review
"Nicely maintained 'old school' resort admosphere"
The rooms were slightly 'dated' but very clean and spacious and had all the modern amenities. The grounds were clean with the swimming pool being the hub of a great common area with trees and lounges and drinks, snacks or meals readily available. Did not get to take advantage of the 'resort' because of business but will definitely return with adult […] children and grandchild to relax. Read moreGenuine Hotels.com guest review
I had a very LOUD problem with people staying above us the first night. Called the front desk at around 11:30pm and minutes later, it was finally quiet. The next day, I asked to have our room changed. We were given a free upgrade to a beautiful suite for all our troubles!! What a pleasant and unexpected surprise! Great front desk staff!!Genuine Expedia guest review
"Mellow But Needs Noise Control"
Love the spa next door and the general mellow atmosphere. However, the last visit there was when school was in session. So there weren't screaming kids in the pool till past 8 pm. Not enjoyable when we were trying to have a relaxing dinner on the patio. We heard later that the hotel has a Pool Membership for Local Families in the summer. Which leaves […] the pool a noisy Marco Polo game ... depriving grown-ups of a pleasant swim -- and negatively affecting our quiet birthday dinner. I think future guests should be warned of this change in the summer. Read moreGenuine Expedia guest review
This is a great hotel wonderful location. Next to major parks and lovely neighborhoods. Very clean and quiet. Staff was friendly and helpful. Parking was a breeze. What was very delightful was the vegan and vegetarian options available at the Terrace grill that was a major plus!Genuine Hotels.com guest review
"Great place to stay"
Hotel staff was very helpful and friendly. Clean facility and excellent breakfast.Genuine Expedia guest review
"Dressed up Motel 6"
This hotel needs some serious updating. The AC unit made a loud ticking noise the whole time it was off. The staff loaned a fan to disguise the noise. The fan in the bathroom was too noisy to have on. The bed was an old style bed where if you or your partner moves, it moves the whole bed. The bed was a low bed style, so you know it's over twenty years […] old. It was awful. Woke up with a stiff back every morning. The room was clean, I'll give that. But every room is next to old wood stairs...need I say more? Read moreGenuine Expedia guest review
"We really wanted to love it...:("
The first room they put us in had 2 lightbulbs out, one on the only light for the desk & the other the large fluorescent tube over the sink in the bathroom & the closet door would only slide open around 6 inches making it difficult to hang up your clothes. We called the office & they said they would send maintenance, I asked if we could be moved to […] a different room, the office said they would check & get back to us. So after a few minutes the maintenance man came to the door & we asked if we could be moved to a different room so he called the office & they moved us to a room that had filthy carpet with 2 large stained spots one about 2 feet wide & 4 feet long, hopefully from a leak. The hotel allows pets with a deposit, so we hoped the spots were'nt from a pet! It is hard to find a parking place where our room was located because the hotel also has a health club for public use & people using those facilities take a lot of spaces. We did enjoy the pool after the little kids left, must have been a daycare using the pool cause there were lots of kids, Thursday a work day for most parents. This hotel is'nt cheap, so we had expected a little more. Hopefully they will at least clean the carpets for future guests. Read moreGenuine Expedia guest review
Very small rooms, not has clean as it could be. Grounds and pool area were wonderful. Price of ice cream pool side was unbelievable. $15.00 for two ice cream sandwiches. Should have free coffee early in the morning and free Wi-Fi.Genuine Expedia guest review
"Love Historical hotels. Not a cookie cutter chain."
The only negative for the hotel was the lack of free wifi. The grounds and staff were excellent. Great food in the Terrace Grill as well. I would stay again while in the area.Genuine Expedia guest review
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