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""Reviewed by a Hotels.com guest on May 5, 2012
The hotel was very nice and the staff was extremely courteous. Our room was not the one I had booked online. I booked a 2 bdrm suite and we were given a 1 bdrm suite. The staff was able to move us to the correct room. However, we had to pay an additional $20 for the upgrade. The staff apologized for the problem and did everything to make our stay comfortable. The buffet breakfast was very good and had a large variety of items.
""Reviewed by a Hotels.com guest on May 5, 2012
It was great.
"Awesome views...great service...beds not so good"Reviewed by a Hotels.com guest on May 5, 2012
Convenient to Philips Arena...good restaurants. Room initially didn't have a good view...but air didn't work & it was going to be another hour toget it going. They gave us another room with a view of centennial park & free breakfast buffet for the inconvenience ....great service! The double beds were really small & not comfortable...that was the only negative.
""Reviewed by a Hotels.com guest on May 5, 2012
very impressed. this is the second la quinta i have stayed in recently and i am very happily impressed with the quality and comfort of the hotel. plus i like that the hotels are pet friendly.
""Reviewed by a Hotels.com guest on May 5, 2012
real good stay 4 weeks personal real nice.
Location.
Renaissance Concourse Atlanta Airport Hotel is located in Atlanta, Georgia, 1.5 miles from Hartsfield-Jackson Atlanta International Airport, and 1.9 miles from Georgia International Convention Center. Georgia State University is 7.2 miles away.
Hotel Features.
Built to minimize airport noise, the Renaissance Concourse Atlanta Airport Hotel features an 11-story atrium-style lobby with views of the runways minus the jet noise. The hotel offers complimentary airport shuttle service. Recreational amenities include a 24-hour fitness center with saunas, steam rooms, and a spa tub; an indoor pool; and a seasonal outdoor pool. The hotel restaurant serves American fare. A 24-hour self-service business center and 34,000 square feet of meeting space are available. The hotel is smoke-free.
Guestrooms.
Nonsmoking accommodations at Renaissance Concourse Atlanta Airport Hotel feature soundproof technology allows guests to enjoy a quiet stay. Some have balconies with runway views. Beds come with pillowtop mattresses, 300-thread count linens, and down duvets. All guestrooms include soundproofed windows, TVs with HBO and pay movies, compact refrigerators, coffeemakers, and speakerphones with voice mail. Upon check-in, guests can request Marriott's Wired for Business service, with high-speed Internet access and unlimited local and domestic long-distance calls for a daily fee.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Concorde Bar and Grill - Continental and Mediterranean cuisine, featuring dishes like beef carpaccio and flat iron steak salad. Casual dining. Runway views. Serves all meals.
Room Service - available limited hours.
The hotel features indoor and outdoor pools, each with a children's pool, towel service, and a spa tub. A health center is also available on site, with a sauna and steam room in addition to a variety of free weights and cardiovascular equipment.
Two 18-hole golf courses and one 27-hole course are within 21 miles, while tennis courts are within 6 miles from the hotel. Guests can also use a jogging path nearby.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Great Spot"
Make sure you request a room on the Airport side so you can see a fantastic view of the busiest airport in the world. The staff was wonderful from top to bottom, and i certainly enjoyed the spa tub and sauna as much as i could.
"Renaissance Hotel-Concourse Atlanta Airport-best"
The Renaissance catered to my ever need from late arrival to early departure for a 5 am flight. They held the shuttle to be sure that I made my flight and I was able to leave my car in valet parking for little more than good parking at the airport. The polite and attentive staff made what could have been a stressful time smooth as silk. I was pampered […] from the moment I arrived on the site. I would certainly recomend this hotel to anyone and look forward to staying there again soon. Read more
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"Renaissance at ATL AIRPORT"
My stay was great, clean, family oriented,friendly staff, the bell hop and valet guys were the greatess. Hotel could use a renovation to show some newness for a 3.5 star hotel, but it still was worth the stay. AWESOME!!!!!!!!!!!!!!!
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"Hidden costs..."
Front desk asked me if I wanted the airport or city view. I chose city, which was 75% blocked by the Hilton. Internet is NOT free, even though it states it in hotels.com. What they don't tell you is that internet is free in the lobby, not in your room (15.00/day). You have to pay to park your car
"Staycation!"
I have booked this hotel three times, it gets better and better. It has a beutiful view of the city or airport whichever you prefer, and is very economical and comfortable. If you are the social type there seems to always be something going on at the Renaissance. The workout facility is good all and all a very nice hotel, and they have frequent shuttles […] to the airport, you can't go wrong staying here. Read more
Overall good room just full of lady bugs and very cheap upgrades to the room. I been to cheaper hotels that had better upgrades.
"The Renaissance Concourse Atlanta Airport Hotel"
My Wife & I celebrated our 41st wedding anniversary in this Hotel and accommodations were great, the view was inviting. My wife and I thoroughly enjoyed ourselves.
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"Very good hotel if you need to stay near ATL"
Nice hotel, very close to ATL. Good service, excellent breakfast. We had a room facing North, facing the parking lot. It was very quiet. Will stay again.
"nice place"
Great for the money
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"renaissance hotel atlanta airport"
Nice hotel, great linnens, updated rooms, good restaurant on site. Be prepared to wait a bit for the shuttle at the airport, and if it is windy or cold, get your coat out. Paid the higher price for a room (booked room for 3 - husband, wife and child) which was to include breakfast but it only included 2 breakfasts, not 3, to my surprise.
"convenient and professional"
I had to stay here for a conference. This hotel is convenient because you can take the free shuttle straight to/from the airport to the hotel and it's about a 5-7minute ride. The hotel is pretty, clean, and comfortable. The staff are friendly and professional. The food at the restaurant is tasty but I felt the drinks were expensive. But hey, probably […] no worse than any other conference hotel. During our conference the staff did a good job of keeping our break table clean and stocked with food and coffee which is simply an example of their dedication to customer service. Occasionally during large meals we had a back-up in the buffet line as they scrambled to get the food refilled but it was all fairly delicious and the staff worked hard. However, my stomach was a little upset during the whole trip, so bring some medicine if you have sensitive digestion. This is not really a "family" hotel. It's a business hotel. I wouldn't suggest it as a first choice for a family stay, but at the same time, if you have some specific reason to stay here, it will work for a family. The bar gets a little boisterous as business people relax in the evening, so don't expect to be going to sleep at 8pm. The atrium type setup of the hotel is such that every room can look down upon the bar and restaurant, which means the sound also travels up to your door. The "airport" side of the hotel has balconies which are nice, but it is loud, especially when planes land or take off of the runway right next to the hotel. If you need quiet to sleep, ask for the "city" side or "quiet" side (no balconies). If you live by an airport, train, or expressway and are used to the noise, you might enjoy the view and balcony on the "airport" side. Read more
"Room preparedness"
The hotel knew there would be three in the room, but the coffee equipment was not adequate for 3, hardly even for 2 persons. That should have been looked into before check-in. The hotel staff was very pleasant, but the dining staff was slow to bring and refill coffee at breakfast. You wanted my opinion.
"Comfortable"
Very comfortable rooms. The staff was bery nice and helpfull. I will definately stay again.
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"Very nice."
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"Don't stay here"
Nothing is included no free internet(14.95)each day. No free breakfast or parking. Should be called Hotel a-la-carte
"Good Experience"
The staff were all helpful and kind. Room was great. Although prices are high, the restaurant was great and the servers were great.
"3 1/2"
Rooms were clean and comfortabe, staff was very good. Enjoyed the airport views from the balcony. Restaurant was a little to pricey and the self park fee is really unnecessary and to high, something that should have been brought to our attention when making the reservation. Used the shuttle to airport and Marta into downtown which is not for every one, […] but was convinent for us. Would recommend for those who can travel without the use of their cars. Overall a good experience. Read more
"Hotel.com is the best"
If it wasn't for hotel.com I wouldn't have stayed at this hotel cause it's way out my budget on it's regular price but it was a wonderful and perfect place for my fiance birthday great location of all the restaurants and places we chose to go great view of the airport runway the maid service was perfect cause we had late nights and the maid service […] didn't come all early knocking at the door I can go on all day bragging on the wonderful time we stayed at this hotel thanks to hotel.com for the special rates and part of a wonderful birthday gift Read more
This guest did not leave a comment.
"Need a way to control A/C"
We were very tired when we arrived, and set the A/C at 70 and showered and tried to relax. The room was hot. I closed the drapes and called the Front Desk to complain about the heat. I was told that an engineer would be right over. We were so warm that we went to eat and give the engineer time to get the A/C working. When we returned the hear was worse. […] I called the front desk again, and this time someone came right away. He said that the cooling water was turned off, and after turning it on, the room began to cool. Why can't the A/C be turned off when someone is cold, and then turned on when the weather warms up? I'm confused, a multi million dollar hotel, very beautiful, and no way to control the A/C. Read more
"Renaissance Concourse Atlanta Airport Hotel"
It was an amazing experience; loved looking at the airplanes taking off and landing. The food is awesome too.
"Convenient to Hartsfield Jackson Airport!"
This a great hotel very economical, it is a little older but still nice just the same. We did not eat at the hotel because there are several restaurants nearby. I would just like to warn you, if you go to Spondivits park accordingly because they will boot your ride. The Renaissance is very spacious, and they have a noon check out which is good. The […] shuttle was real accommodating to and from the airport. Read more
Man I luved thishotel
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Same Free Breakfast!
"Great Location needs tiddying up...mold and rust"
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"Nice, clean & convenient."
We stayed for one night with our two children. They loved seeing the planes outside the hotel take off & land throughout our stay. Pros: Very close to airport and the kids loved watching the planes. The fitness center was relatively large and well-stocked (several LifeFitness cardio machines, dumbbells up to 45lbs, exercise balls, some circuit equipment, […] large floor space for fitnes drills). Very clean rooms and common areas. Courteous & efficient staff. Cons: NOTHING is complimentary. No newspaper, coffee, etc. Read more
"Compareable to Park Inn Shannon Ireland"
Very stripped down hotel. The ceiling was coming apart from the wall. This hotel is on its way to becoming the Park Inn in Shannon Ireland....a dump. Very close to the airport but that is all this hotel has going for it. This hotel falls short of the Rennaisance name.
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"Renassance Concoures Atlanta Airport"
Will stay here again. No problems etc. Would recommend to anyone. My husband and I loved it.
"Nice Hotel Next to Atlanta Airport"
It was a very nice hotel, but WARNING: beware of all the extra charges for things you would normally expect to be complimentary. There is a fee to park at the hotel (self-park, not even valet), a charge if you want to use their Wi-Fi, and you don't even get free coffee. I can't say enough about how nice the hotel is. Most of the staff were very kind […] and friendly, and the room was comfortable and clean. I was just irritated by all of the additional charges for things that you would think the hotel would provide free of charge. Read more
"Updating"
The inside of the hotel needs to be updated. Hotel seems as if it was a nice hotel at one point but it seemed a little out dated. The room was ok but would have used some updating it self
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"Great room for the money"
Very nice hotel. The service around the bar was not so good. We sat for one hour to order our food so we had to complain at the front desk.
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"convient and comfortable"
Great hotel and convient to the airport. Room clean and nicely furnished. Most of the staff was very accomidating.
"The Best!"
The Renaissance Concourse Hotel is by far one of the best hotels in Atlanta, especially near the airport. It's convenient to the airport and the shuttle service makes flying out of Atlanta a breeze. We stayed on the club level and it was amazing. The bed was incredible. My wife loved the bathroom with its salon toiletries. Lastly the balcony overlooking […] the runway at the airport is really cool! Read more
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"Great Value, but noisy."
At 6:30AM Sunday morning, following an international flight, I was awakened by loud music from the central dining area in the downstairs lobby. It is diffuclt to understand the need to play their music so loud that it could be heard in a room on the 4th floor.
"Needs much improvement"
Hotel did not have hot water. It only had lukewarm water. Shuttle service was good going to the hotel. The driver was very nice. Coming back to the airport was horrible. Reckless driving and does not seem to care to make the customer wait. Room service food was good. Defenitely need more attentive people at registration desk. Some are good, others […] were bad. Over all, the service was very unpredictable. I felt I should have booked at more inexpensive hotel near the airport. Read more
"Friendly Staff"
From the Front Desk check-in clerk to the hotel operater, room service server and most especially the shuttle driver on my day departure were some of the most friendly, helpful staff members I've encounter in quite some time. Excellent Service!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
