Book online or call:
800-246-8357This call is free. 24 hours a day, 7 days a week
"Nice Quiet place and convenient, clean"Reviewed by a Hotels.com guest on May 5, 2012
Just spent a night while preparing for a flight out. Room was quiet and clean. Hotel staff was friendly.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
"Close of places i wanted to visit and free car par"Reviewed by a Hotels.com guest on May 5, 2012
I enjoyed my stay ,
""Reviewed by a Hotels.com guest on May 5, 2012
The staff at the reception area seems to be annoyed with the clients they did not show a friendly attitude and seemed rather confused about what was going on with the 3rd party charge just a very unprofessional check in; but the cleaning stafff was great and that was all of the interaction. The room was good the bathroom was great would stay again I would just want a better rate. Thank you.
Location.
Located in downtown Chicago, Ill., this boutique hotel is less than 1 block from Michigan Avenue and 4 blocks from the John Hancock Building, Navy Pier and Historic Water Tower. Tribune Tower and Wrigley Building are a half-mile away.
Hotel Features.
Designed by Deborah Berke, who blueprinted Calvin Klein's stores in the 1990s, The James Chicago features concise colors with a focus on intricate textures throughout the lobby. Locals flock to David Burke's Primehouse, a Chicago-style steakhouse serving Kentucky Creekstone Farms beef, dry-aged with Himalayan salt bricks lining the restaurant cellar. The adjoining J Bar lounge adorns the south end of Rush Street's nightlife. Banquet dining for up to 220 guests is accommodated in the hotel's 7,000 square feet of event space. An on-site complimentary business center is equipped with fax, photocopy and print services and wireless Internet service is available throughout the hotel. Copies of both the Chicago Tribune and USA Today are complimentary at the 24-hour front desk.
A 2,500-square-foot exercise center toting design influenced by the founder of Equinox Fitness Clubs includes cardiovascular equipment, advanced weight systems and seasoned personal trainers available by appointment. Spa treatment rooms within the facility offer rejuvenating facials and relaxing massage therapies. In-room restorative treatments are available upon request. The James Chicago also offers personal assistance services and 24-hour complimentary concierge services. Pets are pampered with the Pooch Spa Service, Primehouse Pet Menu, outerwear and training.
Guestrooms.
Guestrooms feature custom-designed furnishings, platform beds and commissioned art by local and nationally-renowned artists. Entertainment centers house plasma televisions, wireless Internet access ports and MP3 player docks. Bathrooms boast elevated sinks, marbled flooring, and Aigner bath products. Rollaway beds available (surcharge).
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The Spa by ASHA features a variety of services provided by professional Aveda therapists available in three private treatment areas or in a guestroom or suite.
David Burke's Primehouse - David Burke partners with Executive Chef RIck Gresh to create the modern interpretation of a classic American Steakhouse. David Burke's Primehouse features a contemporary steakhouse menu with meats that are USDA prime grade, hand-picked, and dry-aged on the premises. Highlights include the award-winning 55-day dry-aged Ribeye, Bone-in "South Side" Filet Mignon, Kobe Beef Sashimi on Himaylan rock salt, and Surf & Turf Dumplings.
JBar - Signature cocktails served in an intimate setting. The design incorporates plasma screens displaying video as art. Food is also provided by David Burke's Primehouse.
The hotel's 2,500-square-foot fitness center offers state-of-the-art cardio and weight equipment. Cardio machines feature individual TVs. Personal-training sessions are available for a surcharge.
The James is located in the heart of The Magnificent Mile -- home to the best of Chicago's dining, nightlife and, of course, shopping.
The Ohio Street Beach along Lake Michigan is about a mile east of the hotel. Guests who enjoy running, walking, bicycling, or in-line skating should bring their gear for exercising along the 20-mile lakefront path. Bicycles and in-line skates are available for rent at several beachfront locations. During summer months, lifeguards are on duty. Also in summer, beach volleyball courts are available for rent or pickup games. Canoeing, kayaking, and rowing equipment can be rented from the Lincoln Park Boathouse, just 2.5 miles away.
Millennium Park is a 24.5-acre park located right on Michigan avenue between Randolph and Monroe Streets. It is the center for world-class art, music, architecture and landscape design. From ice-skating to al fresco dining, public art, and free music performances, you can experience everything at Millennium Park. The park is also home to the Jay Pritzker Pavilion, the most sophisticated outdoor concert venue of its kind in the United States.
The James is also within easy walking distance of many of Chicago's most celebrated attractions and institutions, including the Museum of Contemporary Art, The John Hancock Center, The Historic Water Tower and The Navy Pier.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Great Value"
The James was a great place and at a good price for downtown Chicago. High quality amenities and excellent staff. The only complaint would be a slow service for breakfast but the rest of the stay was excellent.
I would defi Italy stay here again, very quaint!
This is my second time staying at the James Chicago. The staff is wonderful and very accommodating. Great location right off of the "Magnificent Mile". Also very conveniently located across the street from a Trader Joe's.
Very good - need a coffee pot instead of tea brewer
"Great Location Poor Hotel"
The hotel is in a great location. however, the hotel needs a make over. The internet service is almost non-existent, even in the lobby. Our room had thread-bare carpet and the seams of the carpet were coming apart. One night there was a person playing the saxophone on the street close to mid night. I called the front desk to see if anything could be […] done and was told by the person on duty that they could call the police but it really wouldn't help, that we should just wait and he will eventually stop. Overall, i on a scale of 1-5 with 5 the best the James rated a 2 Read more
"Great Hotel"
This guest did not leave a comment.
This guest did not leave a comment.
Very nice hotel with great staff and in perfect location. I'd stay there again.
This guest did not leave a comment.
"Great Stay"
Hotel Staff was really attentive. Lobby room were nice and clean. The gym was great, not what I expect in a hotel. I will stay here again
Hotel needs to be remodeled. The room we had had the carpet separating at the seems, and was threadbare. The mattress was very soft and lumpy. The internet service was almost nonexistent with spotty service in the room and extremely slow service in the lobby. When the staff was asked why so slow they did not have an answer. One of the nights during […] our stay a person was playing a saxophone outside the building near midnight. I called the front desk and asked if something could be done to stop the music. The front desk staff told me that they could call the police but probably would not help and I just needed to wait until he decided to stop playing. Overall the hotel needs to be remodeled and the staff needs to be more responsible to ther guests Read more
This guest did not leave a comment.
You will not get a better location than this hotel. Rooms are nice but nothing has been done to make them particularly cozy. The bed was great. Bath products were terrible so remember to bring your own shampoo etc. The front desk was very sweet and helpfull. Our safe broke and we asked for it to be fixed twice without any success. We were given a late […] check out without having to pay extra. The restaurant was not good so we went other places for breakfast and dinner. I would stay here again for sure due to the amazing location. Read more
"Great stay!"
Great amenities, location, cleanliness of room was superb! Staff was very customer service oriented. Enjoyed my stay!
This guest did not leave a comment.
"Big fan of the James - Chicago"
Great place to stay.
This guest did not leave a comment.
This guest did not leave a comment.
"James--great value & location"
Wonderful hotel. Big nice rooms. Really great fitness center. Can't beat the location. Needs more elevator capacity but that's a quibble. Staff are really friendly and effective.
"i love this joint!"
great hotel, great restaurant. i love the James!!!
"The James in Chicago"
The James was in a great location.and has nice rooms. The staff could not have been more pleasant and helpful. The steak house was a disappointment.
I love The James. Clean, crisp white, well-laid out rooms. Also the lobby bar area is inviting and comfortable. As a frequent guest at the hotel I have one complaint. The room service menu is not great. It includes a lot of heavy food and few light, smaller options. However, the biggest problem is that it has been UNCHANGED in over a year. Same old […] choices. Last summer, I was so tired of the menu that I actually moved hotels just to try a different menu. Big loss. It wouldn't be hard for them to refresh the selection. Read more
"Great Hotel but needs some updates"
I often stay at the James Chicago because of the excellent location, service, and amenities. However, the rooms, while clean and well designed, could use with some updates in terms of furniture and TV.
"Great Location; Awesome Steakhouse"
The rooms at The James are a bit on the small side, with awkward layouts, but the styling and comfortable bed more than make up for those minor shortcomings. The in-room bar was well stocked, but didn't have a price list. The king size bed was the best I've slept on, and the minimal design of the sleeping area made for great relaxation. Bathrobes and […] slippers were a great touch. We also ordered room service from David Burke's Primehouse located within the hotel. Service was suprisingly quick at just about 30 minutes. I must definitely eat steak in my underwear in the comfort of my own room again in the future. Front desk staff was efficient; not warm and friendly but not outright rude either. Housekeeping and the Guest Request team were delightful though. The biggest negative was the cost of valet parking at $52/day! Though after researching the area it's something that can't be avoided. Read more
"Great Hotel, will stay agian"
The James Hotel in Chicago is in a great location. The staff was really friendly and very helpful. Concierge made terrific recommendations. Looking forward visiting again.
"always a pleasure"
everything is always done very well here and the hotel is in great shape. the food in the restaurant and room service is outstanding. nothing new just done very well. i feel like i'm getting more than my money's worth when i stay here.
"Outstanding!"
If you like zen-like simplicity with smart design, and extraordinary attention to your comfort and convenience, this is the hotel in Chicago downtown for you. Very attentive and helpful staff, quiet rooms, prompt response, and obviously carefully selected and trained staff that like people and supporting them. Very satisfied!
"The James Chicago"
Service & Staff were oustanding!! Great location...rooms have nice amenities but need to be updated. Overall we were very satisfied and would recommend.
"Almost Perfect Hotel...."
For the price, this was perfect. I really cannot think of anything bad to say about this place, I loved staying there and would hope to stay again. Unless you want perfect and are willing to pay a very high price, this is a great place.
"my favorite"
my favorite in the city, so many little things and i feel so comfortable and well cared for when i am here
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Average"
If you like a contemporary look and feel, The James would be okay for you. Our TV had a line through it (minor detail, but annoying). We also did not have our water carafe refilled after the first day. The concierge was very nice and accommondating. We were under the assumption that you could self-park in the hotel's garage as well, and this was not […] the case. Overall not good, not bad. Guessing there are nicer and more interesting places to stay in DM Chicago. Read more
"Great Chicago Stay"
The James was a great hotel from the service, atmosphere, location, cleanliness and finally the price! They have a fun lobby bar and seating that is a great way to start and end your evening. We walked everywhere and would stay at the hotel again. 5 star hotel at a 4 star price.
"The James Hotel - fantastic service!"
I had a business trip in Chicago and stayed for 4 nights in February and had a marvelous stay here. The service is fabulous - friendly and would highly recommend for business or pleasure.
"BEAUTIFUL hotel in a fantastic location"
Everything in the hotel was gorgeous, loved my room, friendly staff, amazingly convenient location, restaurant was fabulous, can't say enough good things. I never remember hotels, I stay all over the place and travel often for work, but this is one I will actually make a note of and remember when I'm back in Chicago.
"Great boutique hotel, location & price!"
2 blocks from Michigan Ave, a Trader Joes & Starbucks across the street - what else can you ask for?
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Great Business Hotel in Chicago"
Always enjoy staying at the James in Chicago. They offer many of the things I value in a hotel for business: free wifi, great location, 24 gym, late check out (2pm), and generally good service. The rooms could use a little re-vamp, and some are setup awkwardly, but it's always a very enjoyable stay. I feel like I get to relax there--which is saying […] something. Read more
"Best staffed hotel!"
The staff was so helpful! The couch was not at all comfortable, couldn't get comfortable watching television, doing my work, or reading.
Concierge very helpful. Great location within walking distance to subway. Comfortable and clean.
This guest did not leave a comment.
"awesome"
This was my second stay at the James. Even though the rooms were on the smaller side, they have a great feel to them--very stylish and modern--and they have all the nec. creature comforts. The downstairs lobby/bar area is fab, and the workout facilities are amazing. The adjoining restaurant is fantastic, too. Great steaks, plus other options if you […] don't care for it. I'll def. be back for a third stay next time in Chicago. Read more
This guest did not leave a comment.
"The James Chicago - great location"
Had a most pleasant stay. The room was spotless. Bed very comfortable. Hotel staff was very friendly, most helpful. Great location, right off Magnificent Mile. Great value. Will stay there again and recommend this hotel.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
