Hotel staff were excellent. Made us feel very welcome.Genuine Hotels.com guest review
"It was everything I needed"
The hotel is in a perfect location as it is situated centrally to everything I wanted/needed to do. The staff was very friendly and professional. While the room wasn't set up exactly how I would have liked, it had everything I needed. It was clean and I also liked the emphasis on environment and natural products. The gym was fantastic and the restaurant/bar […] was better than average. Overall, I liked the stay and would stay here again. Read moreGenuine Hotels.com guest review
Great hotel, optimal location, awesome room. Very professional staffGenuine Expedia guest review
"Great location. Mediocre stay."
Hotel is well situated just off Michigan Ave. Convenient to the Red Line for Cubs or Sox games. The room was very clean. The furniture--chairs and sofa were extremely uncomfortable. There was a great deal of trouble with the electronic door lock to our room. Multiple sets of keys did not work. The engineer eventually replaced the door lock. Hotel staff […] was very courteous. We go to Chicago frequently, but will most likely not stay at the James again. Read moreGenuine Expedia guest review
Excellent location. Décor needs some updating. Staff was helpful and pleasant.Genuine Expedia guest review
"Great hotel location in Chicago"
Staff were great. Front doormen take good care of the guests. Great stay.Genuine Expedia guest review
Loved it all around.Genuine Hotels.com guest review
Hotel was convenient and very comfortable. Great beds and pillows. Only problem was they pick up trash at 11:00pm and it lasted about 1/2 hour. Very noisy and hard to sleep until it was over. Breakfast was great and the service was helpful.Genuine Hotels.com guest review
"Top Notch Location"
The hotel does it up right. Great service, great food and a stones throw from the shops.Genuine Hotels.com guest review
"Close to Michigan Avenue and Magnificent Mile"
Our stay started out with early arrival and our room being ready. All the staff was more than helpful of which mode of transportation to use and knew the area well.Genuine Expedia guest review
The Hotel James suffers from the same fate that many hotels suffer from after the W chain opened. it tries too hard to be trendy and in the process, the result is an uncomfortable room, pretentious staff, and a thoroughly unmemorable stay. I should have stayed at the Four Seasons.Genuine Expedia guest review
"weekend baseball trip"
Very close to 'L' train red line terminal so getting around was very easy. Very close to numerous high quality restaurants. I would definitely stay there again.Genuine Hotels.com guest review
"great weekend getaway"
spectacular! be ready for additional charges though beyond what the deal on the Hotel is through hotels.com. Concierge service --60.00/day!Genuine Hotels.com guest review
"Best location for Magnificent Mile."
Very comfortable room and excellent service. Great for couples and business travel. Workout facility is also well equipped.Genuine Expedia guest review
"the james is conveniently located"
The James is conveniently located to the magnificent mile and a short walk to a bus or train station. enjoyed our 3 nights with the James. although our room was not equipped with a microwave, a staff member brought one up to our room when we requested our left over "Chicago style pizza" be reheated by room service. the concierge was helpful in obtaining […] tour reservations. the doormen were fantastic about making sure we knew where we were going upon leaving the hotel for the day. just a very helpful staff at the james. our room was neat and clean. Read moreGenuine Expedia guest review
Very pleased.Genuine Hotels.com guest review
"Very pleasant stay"
Extraordinary courteous pleasant and helpful staff .....great location.Genuine Hotels.com guest review
JUst spent the weekend and the James and had a wonderful time. The staff was great and very helpful. The Location was perfect close to resteraunts and shopping. I would stay here again.Genuine Hotels.com guest review
"Great hotel choice"
Fantastic hotel and service, very helpful and friendly staffGenuine Hotels.com guest review
"Unique boutique hotel very close to Water Tower!"
My wife and I stayed one night to celebrate our anniversary. This hotel was perfect. The staff was very eager to please and continually made sure we had what we needed and that our stay was comfortable. If we would have had our kids, the room may have been a bit too small, but with the 2 of us, it was perfect.Genuine Expedia guest review
"Very much enjoyed my stay"
In town for business for five days. Very busy so I didn't get a chance to enjoy the room as much as I'd have liked but was always happy to return to my room at the end of the night. LOVED the carafe of water provided. The little things go far!Genuine Hotels.com guest review
"love it! so cool and conveniently located"
i have stayed here several times and just love it!Genuine Expedia guest review
"Nice Stay - Party w/ friends"
The furniture isn't that up-to-date however the service is impeccable and I stayed in the apartment king and it was very spacious.Genuine Hotels.com guest review
"Exceeded my expectations. all staff excellent"
Very happy with everyone I encountered in the hotel including front door guys giving me great tips on local beer houses and concierge women were outstanding with their tips.Genuine Expedia guest review
"Great hotel, loved the room and the location."
We really enjoyed our stay at the James. The room was very comfortable and clean. The location was great also. Staff were helpful and I liked the free car service.Genuine Expedia guest review
This is a top-notch, classy place. My new favorite Chicago hotel.Genuine Hotels.com guest review
Great hotel, great service...definitely coming backGenuine Hotels.com guest review
Clean, professional and great service A to Z, but when my car was parked overnight by the valet, my sun glasses were stolen from the car... I think the valet is a separate entity, but still, these things shouldn't happen.Genuine Expedia guest review
"Love This Hotel!"
I loved staying here! The service, the rooms and the location was perfect. I stayed in a studio room and it was spacious and extremely comfortable. This is my new "go-to" hotel when I visit Chicago.Genuine Hotels.com guest review
"Just a quick trip"
Had a one night stay in Chicago, the James was perfect. Reasonable, clean and comfortable. PerfectGenuine Hotels.com guest review
"The Best I ever had!"
The hotel is in the middle of everything. Two blocks from the Magnificent Mile. I even walked to Navy Pier! Great restaurants around every corner. I never left the area.Genuine Expedia guest review
Nice place to stay, close to everything and also has a great restaurant!Genuine Expedia guest review
"always outstanding. one of our favorites"
The James never disappoints. We have stayed here numerous times and have always been satisfied with the level of service, comfort, cleanliness and style. Top notch in every way.Genuine Hotels.com guest review
"good room and location"
great room and locationGenuine Hotels.com guest review
"Had a wonderful 4 night stay!"
Great hotel with wonderful staff in an awesome location.Genuine Expedia guest review
"Great hotel, I have stayed a few times always nice"
Very convenient to Michigan Ave shopping. Staff was excellent as usual.Genuine Expedia guest review
"Bday weekend in Chicago"
The front desk clerk--James at the James was very friendly. Everyone I encountered from housekeeping who pointed me to the ice machine, to the valet--all nice. Very hassle-free stay and so convenient to Michigan Ave. The only negative is $60 for parking is a bit steep.Genuine Expedia guest review
Toilet ran the entire time, room small, couch dirty, very expensive food/alcohol for quality!!Genuine Expedia guest review
"Always facing the AC units"
I've stayed at this hotel for over 5 years and I always get the WORST VIEW!!Genuine Hotels.com guest review
Iv'e stayed at the James about a dozen times and once again it has made me happy. The only complaint I always have is the size of the bathtub. When I stay at a hotel I want to really soak. (King Junior Suite)Genuine Hotels.com guest review
"Very accommodating staff"
We felt very comfortable here. Our room was clean, quiet and relaxing. Staff was very accommodating and we felt like we were at a resort.Genuine Hotels.com guest review
"Can't wait to go back"
This hotel is in the perfect location. We only got to stay one night, so I can't wait to go back. Rooms were spacious and clean. The bed was very comfortable. The staff was friendly and helpful. The car service only runs until 9:00 pm, which is pretty early for Chicago on a weekend evening. I would absolutely recommend the James Hotel.Genuine Hotels.com guest review
This hotel was gorgeous. The art, the design, the atmosphere...all wonderful. They offered me an upgrade to a gorgeous room at a very low cost and at made my night! The location was fantastic as well.Genuine Hotels.com guest review
My boyfriend and I stayed at the James for a weekend get away, and we were really impressed! the location is amazing, it is a few blocks from some amazing restaurants, the room was so comfortable we didn't want to leave! The bath products were great, complimentary bottled water and luxurious bathrobes made the experience great. the hotel staff were […] incredibly friendly and attentive and the concierge is very helpful to find exactly what you're looking for. We were already planning our next visit before leaving. Read moreGenuine Expedia guest review
Love this place. Great location and clean. The rooms were beautiful and perfect for a getaway.Genuine Hotels.com guest review
"Great place to relax"
The bed was soooo comfortable, usually I trouble sleeping at hotels, but I slept like a baby on this super comfortable bed. The room was nice, and the bathroom was set up well. I also loved the little nook sitting area in the room.Genuine Expedia guest review
Loved the stay. Everything from the first "hello" to the last "thanks for staying with us" was professional and courteous. Rooms were a nice size. The only negative thought I can recall was not being able to order breakfast before 7am but again, this is minor. Would definitely go back.Genuine Hotels.com guest review
"Great for business trip base camp"
Very friendly laid-back staff. Hotel is easy to navigate and the food and drink offerings both on the property and in the neighborhood were great. Skip the valet parking and use the garage next door- cheaper and frankly faster. Gym and workout facility was great- lots of machines but also room to workout and a good selection of free weights (up to 75lb […] dumbbells). The Jimmy behind Burke's Bacon Bar is a great hidden bar for a late night drink or a casual meeting with a client. Two Death's Door Gin cocktails on the menu were amazing! Room was comfortable, not overdone, and even though there wasn't a desk, there was a small couch and table to work from. One criticism, if you have a cocktail shaker glass in the room, make sure there is a glass that can fit on the to for shaking it. Read moreGenuine Hotels.com guest review
"Favorite Chicago hotel"
We always try to stay at the James when we are in Chicago. Great hotel and wonderful location. The hotel restaurant is a great spot for breakfast.Genuine Hotels.com guest review
"Loved the functionality and modern lines"
Loved the functionality and modern set up. Only issue was that it was difficult to maintain temperature. It got too hot and we'd have to manually put the fan on which was quite loud until it would get too dry. Beds were very comfortable and bath and shower were fabulous as well.Genuine Hotels.com guest review
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