Most overpriced hotel I have ever stayed in. Outside looks great. Inside is average at best. With all the great scenery around, the hotel is dead downtown in the parking lot of a mall. For half the price we paid, it would have been adequate.Genuine Hotels.com guest review
Response by Red Lion Hotel Kalispell We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. We value you as a guest and I apologize that the hotel was less than you expected. We do hope that we will have the opportunity to serve you better during your next visit.
"easy to find"
The breakfast was first rate with eggs to order, etc.Genuine Expedia guest review
We have stayed here the last two summers for 2-3 nights both times. We knew it was a bit overpriced from last years stay, but its proximity to the mall and downtown area is handy. This year however, it was a bit dissappointing. The outside hot tub was closed, the indoor hot tubs jets werent working and wasnt really very hot either. The downtown area […] of Kalispell is kind of shrinking with the new commercial construction happening on the north side of town. Thus I dont think I would plan on staying here just for the proximity again. Its a decent hotel and the staff are super, but we paid ~40-50% more for a room here than we did at any other equally equipped hotel on our 3 week vacation. Read moreGenuine Hotels.com guest review
Nice, clean and comfortable hotel. Excellent breakfast included in the price of the room. They also offer complimentary hotel shuttle, which is really great. We did not get our rental car despite having a reservation (thank you Alamo, really professional), and Red Lion shuttle came to pick us up from the airport. They also gave us a lift to the airport […] next morning to get the rental car. That was really really helpful, as we would have a problem getting a cub late in the evening at the Kalispell airport. Thank you Red Lion. Read moreGenuine Expedia guest review
"Nice hotel close to everything"
The staff met our requirements! They were all very helpful and treated us with great respectGenuine Expedia guest review
"Close to Glacier National Park"
I like the breakfast. it would have been nice to have a mirror in the room where the beds are located. the lily ponds and Gardens were beautiful.Genuine Expedia guest review
"In the heart of town"
Very nice place. A soid 4 star hotel with great breakfast. close to town. quiet and clean room. I would stay there again.Genuine Expedia guest review
Comfortable great location nice staff.....walked to county fair. Pick up at airport Effortless. Easy walk to town.Genuine Expedia guest review
The sleeping room was clean and in good condition. However, the public areas (breakfast area, hallways) were a bit tired. The breakfast was good, but guests were required to eat on plastic plates with plastic cutlery and foam coffee cups. The hotel is seriously not concerned with their environmental impact.Genuine Hotels.com guest review
We stayed at the hotel while our son recovered post-surgery. The hotel staff was very helpful in getting us into a room for an early check-in, even though the hotel was clearly packed. Service was great, the room was quiet, we were very happy.Genuine Hotels.com guest review
"Red Lion Kalispell"
Extremely attractive hotel and wonderfully welcoming staff. I loved the bed. So comfy, I slept like a baby. The lines were impeccable. The whitest, fluffiest towels. And an extremely quiet room. Breakfast was great. Having the Mall adjacent is just a super extra plus. I will definitely stay here again.Genuine Expedia guest review
Clean rooms, good service...pool and hot tub were nice.Genuine Expedia guest review
Nice hotel and convenient for shopping in the mall. The courtyard was a good spot to relax.Genuine Hotels.com guest review
"Red Lion needs to put some TLC in this one."
This is a hotel similar to Holiday Inn or Best Western. It's okay for its class-type. Not fancy. Kind of on the grubby side. The air conditioner in the room was antiquated and made the room smell like "Las Vegas", giving the room a cold damp lingering cigarette smell. We tried with great effort to open the window. They hadn't been opened in years. The […] carpet in the whole place could be replaced. The staff however was very friendly and accomodating. Read moreGenuine Expedia guest review
"room was a littl;e smokey and they did not catch"
We liked the stay for the most part. Would stay again. The smoke smell they over looked was not a big deal. The good service they gave us did outweight that issue. Good beds, free breakfast, super clean city. Lots of things to see and do and an attached mall too.Genuine Hotels.com guest review
"Nice hotel, great comfortable beds!"
The hotel was very nice. Go location. Rooms were clean and comfortable. The halls really need some carpet cleaning. Over all I would stay here anytime. They also had a good free breakfast.Genuine Expedia guest review
NiceGenuine Hotels.com guest review
Nice room and location. Room was over priced.Genuine Hotels.com guest review
Excellent place to stay.Genuine Hotels.com guest review
"Close to everything"
Nice room, and the. Outside garden very nice. Could of had breakfast could be longer than 9:00 10:00 would better .Genuine Hotels.com guest review
"Room wasn't clean."
I would not recommend this hotel. The room wasn't ready at check in time, so we were given an upgrade. But the new room wasn't properly cleaned. There was spit in the sink, the counter was dirty and the couch had big stains all over it. For $200, we expected much better.Genuine Hotels.com guest review
Response by Red Lion Hotel Kalispell Thank you for providing this valuable feedback so that we can address these areas with our staff. There is no reason, nor is it acceptable, to be checked into a room that was not properly cleaned. We apologize tremendously for the experiences you encountered during your stay and we hope you will provide us with the opportunity to rectify these issues so that we can have you back and provide you with the superior service deserved! Kind Regards
We had a non smoking room that clearly had significant tobacco smell.Genuine Hotels.com guest review
Location was in a less desirable part of town. Lot's of homeless people around the motel and bagging.Genuine Hotels.com guest review
"Very Clean Hotel. Towels were fabulous."
The hotel was very nice. Room was very up-to-date. Flat screen TV. Very quiet; couldn't hear people in the hallway. Staff was very friendly and gave great pointers for areas to visit in Glacier Nat'l Park.Genuine Expedia guest review
"Within walking distance of food"
The price matched what we expected for the quality, and last minute choice.Genuine Hotels.com guest review
"Nice hotel,close to airport"
Breakfast was great!We were tired from flying,and a hot meal first thing in the morning did the job to get us ready for the mountains.Really beautiful hotel.Genuine Expedia guest review
I loved this hotel!! Our room was overlooking the BEAUTIFUL courtyard which was amazing with a firepit and little pond. The room was very clean and the bed was one of the most comfortable beds I've ever slept in! I LOVED that this hotel was connected to the mall! The staff was always very friendly and willing to help if needed. We will definitely be […] returning!! Read moreGenuine Hotels.com guest review
"good place to stay"
quiet, clean and friendly staff. bed was very comfortable. breakfast was excellent with great fresh made omelets, tasty. Convenient access to shopping center.Genuine Expedia guest review
enjoyed, thanks.Genuine Hotels.com guest review
"Great hotel and great staff!"
Loved it. Very friendly staff and the accommodations were great.Genuine Hotels.com guest review
"Great staff and breakfast!"
The staff and location were wonderful. They provided an amazing complimentary breakfast, with made to order omelettes. The room was clean and comfortable. They need a little updating, mainly wear and stain in carpeting. Overall a nice experience!Genuine Expedia guest review
"Good place to stay"
The room was nice, though not as nice as the pictures (they never are!) Hotel is in the middle of town, which kind of takes away from the coziness of it. It's definitely a convention center... kind of had an impersonal feel (it's attached to a mall, but you really only see that down one hallway). The complimentary breakfast was good (they had a hot […] buffet with eggs and bacon, as well as a full cereal bar, drinks, and a cook to prepare omelets. Wasn't crowded). The staff was very helpful when I asked for recommendations on where to eat out. Didn't check out the gym/pool/hot tub area. The bed was comfortable, and the shower was huge. I'd recommend it, but if you're going for a romantic/intimate experience, I'd choose somewhere more secluded. Read moreGenuine Expedia guest review
"Not worth the high price"
I would not choose to stay in this hotel again. It was filthy. The hallways were dirty when we got there and they were not vaccumed/cleaned once over the course of our three days there. The shower in our room contained a wallfull of hair from the previous occupant. Nasty! I expected quality for the price we paid and it was anything but that.Genuine Expedia guest review
Response by Red Lion Hotel Kalispell We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see that there were some areas of concern regarding cleanliness in your guest room and throughout the hotel itself. Please be assured that this will be addressed accordingly with our staff. Thank you for your feedback you are a valued guest and we hope to have the opportunity to provide you better service in the near future!
Materials from Renovations made the hallways a little messy, but the room was very comfortable and clean.Genuine Hotels.com guest review
"1 night getaway"
Hotel is quite good...pool needs some work and the hot tubs are way too cold...why have an outdoor hot tub in a beautiful courtyard if it is a tepid as bath water?Genuine Hotels.com guest review
"Fine hotel off freeway near Glacier"
Comfortable.Genuine Hotels.com guest review
"Good location for Kalispell"
You can walk through the mall without leaving the hotel.Genuine Hotels.com guest review
"Working in Kalispell"
The rooms need updating and the wall heater blows right on you if you are working at the desk. It worked but I wouldn't want to stay more than a day or two.Genuine Expedia guest review
We thought the hotel was great. Pool, hot tubs, sauna ,fire pit where all alot of fun. The breakfast was wonderful they even had an omelet guy. Everything was clean except for the floors, There vacuums most have broken down .The only other negative was there worn out rollaway beds which was like sleepimg in a venus fly trap (both of them).All in all […] very happy. Read moreGenuine Hotels.com guest review
"Comfortable and clean.."
The staff was very friendly and helpful. We were very pleased with our room and the pool area. I would stay here again.Genuine Expedia guest review
"Recommend for families."
We stayed here recently. Two adults and three young children for two nights. It worked out well. The kids had a blast in the pool and the breakfast was just right for what kids want to eat. Our room had a microwave and a little fridge which helped us feed the kids as well later in the day.Genuine Expedia guest review
The hotel itself was fine, the hotel.com person gave me very inaccurate information when I booked it. I needed a restaurant, and the person told me there was a restaurant and a bar inside the hotel. There was not either of these. It was a huge inconvenience for me. I was there for a funeral, and did not want to take the time to go outside the hotel […] to eat. I was very disappointed in hotel.com Read moreGenuine Hotels.com guest review
The rooms were beautiful and clean. The service was friendly and helpful. When I walked in the room it was 86 degrees. Went down to check in and they sent up maintenance. Maintenance did get it a little cooler, but had to sleep with the window open all night to keet the heat down to 79 degrees. This is January in MT and was unable to get a good night […] sleep because it was to hot. I was too tired after my long trip to get back up and get dressed to have them come back up to continue to work on. Read moreGenuine Hotels.com guest review
"No Bar or Restaurant"
Everything was very nice but you had to leave the hotel to find a restaurant.Genuine Hotels.com guest review
Old TV. . . otherwise great.Genuine Hotels.com guest review
4 night business trip by myself. I had a great stay. Free parking, wireless. Friendly staff. Can walk to downtown area. Clean room and comfortable bed. Best thing was fresh omelettes to order with breakfast every day. Definately will stay here next time.Genuine Hotels.com guest review
"Nice hotel in downtown Kalispell."
Nice hotel, very good service, updated and very clean.Genuine Hotels.com guest review
"Great hotel for business or pleasure."
Great hotel and friendly staff. Nice pool/spa area to relax at. Room rate was very reasonable.Genuine Expedia guest review
Fastest check-in ever. Beds were comfortable. No complaints.Genuine Hotels.com guest review
The hot tub was dirty, had a line of scum where the water was. freaked me out, could not stay in there as long as I would have liked. Carpet needs to be cleaned around the edges.Genuine Hotels.com guest review
Response by Red Lion Hotel Kalispell We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see that there were some areas of concern regarding cleanliness in your guest room and we will certainly address your concerns with our housekeeping staff. Thank you for your feedback you are a valued guest and we hope to have the opportunity to provide you better service in the near future!
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