Nice room and location. Room was over priced.Genuine Hotels.com guest review
Excellent place to stay.Genuine Hotels.com guest review
"Close to everything"
Nice room, and the. Outside garden very nice. Could of had breakfast could be longer than 9:00 10:00 would better .Genuine Hotels.com guest review
"Room wasn't clean."
I would not recommend this hotel. The room wasn't ready at check in time, so we were given an upgrade. But the new room wasn't properly cleaned. There was spit in the sink, the counter was dirty and the couch had big stains all over it. For $200, we expected much better.Genuine Hotels.com guest review
Response by Red Lion Hotel Kalispell Thank you for providing this valuable feedback so that we can address these areas with our staff. There is no reason, nor is it acceptable, to be checked into a room that was not properly cleaned. We apologize tremendously for the experiences you encountered during your stay and we hope you will provide us with the opportunity to rectify these issues so that we can have you back and provide you with the superior service deserved! Kind Regards
We had a non smoking room that clearly had significant tobacco smell.Genuine Hotels.com guest review
Location was in a less desirable part of town. Lot's of homeless people around the motel and bagging.Genuine Hotels.com guest review
"Very Clean Hotel. Towels were fabulous."
The hotel was very nice. Room was very up-to-date. Flat screen TV. Very quiet; couldn't hear people in the hallway. Staff was very friendly and gave great pointers for areas to visit in Glacier Nat'l Park.Genuine Expedia guest review
"Within walking distance of food"
The price matched what we expected for the quality, and last minute choice.Genuine Hotels.com guest review
"Nice hotel,close to airport"
Breakfast was great!We were tired from flying,and a hot meal first thing in the morning did the job to get us ready for the mountains.Really beautiful hotel.Genuine Expedia guest review
I loved this hotel!! Our room was overlooking the BEAUTIFUL courtyard which was amazing with a firepit and little pond. The room was very clean and the bed was one of the most comfortable beds I've ever slept in! I LOVED that this hotel was connected to the mall! The staff was always very friendly and willing to help if needed. We will definitely be […] returning!! Read moreGenuine Hotels.com guest review
"good place to stay"
quiet, clean and friendly staff. bed was very comfortable. breakfast was excellent with great fresh made omelets, tasty. Convenient access to shopping center.Genuine Expedia guest review
enjoyed, thanks.Genuine Hotels.com guest review
"Great hotel and great staff!"
Loved it. Very friendly staff and the accommodations were great.Genuine Hotels.com guest review
"Great staff and breakfast!"
The staff and location were wonderful. They provided an amazing complimentary breakfast, with made to order omelettes. The room was clean and comfortable. They need a little updating, mainly wear and stain in carpeting. Overall a nice experience!Genuine Expedia guest review
"Good place to stay"
The room was nice, though not as nice as the pictures (they never are!) Hotel is in the middle of town, which kind of takes away from the coziness of it. It's definitely a convention center... kind of had an impersonal feel (it's attached to a mall, but you really only see that down one hallway). The complimentary breakfast was good (they had a hot […] buffet with eggs and bacon, as well as a full cereal bar, drinks, and a cook to prepare omelets. Wasn't crowded). The staff was very helpful when I asked for recommendations on where to eat out. Didn't check out the gym/pool/hot tub area. The bed was comfortable, and the shower was huge. I'd recommend it, but if you're going for a romantic/intimate experience, I'd choose somewhere more secluded. Read moreGenuine Expedia guest review
"Not worth the high price"
I would not choose to stay in this hotel again. It was filthy. The hallways were dirty when we got there and they were not vaccumed/cleaned once over the course of our three days there. The shower in our room contained a wallfull of hair from the previous occupant. Nasty! I expected quality for the price we paid and it was anything but that.Genuine Expedia guest review
Response by Red Lion Hotel Kalispell We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see that there were some areas of concern regarding cleanliness in your guest room and throughout the hotel itself. Please be assured that this will be addressed accordingly with our staff. Thank you for your feedback you are a valued guest and we hope to have the opportunity to provide you better service in the near future!
Materials from Renovations made the hallways a little messy, but the room was very comfortable and clean.Genuine Hotels.com guest review
"1 night getaway"
Hotel is quite good...pool needs some work and the hot tubs are way too cold...why have an outdoor hot tub in a beautiful courtyard if it is a tepid as bath water?Genuine Hotels.com guest review
"Fine hotel off freeway near Glacier"
Comfortable.Genuine Hotels.com guest review
"Good location for Kalispell"
You can walk through the mall without leaving the hotel.Genuine Hotels.com guest review
"Working in Kalispell"
The rooms need updating and the wall heater blows right on you if you are working at the desk. It worked but I wouldn't want to stay more than a day or two.Genuine Expedia guest review
We thought the hotel was great. Pool, hot tubs, sauna ,fire pit where all alot of fun. The breakfast was wonderful they even had an omelet guy. Everything was clean except for the floors, There vacuums most have broken down .The only other negative was there worn out rollaway beds which was like sleepimg in a venus fly trap (both of them).All in all […] very happy. Read moreGenuine Hotels.com guest review
"Comfortable and clean.."
The staff was very friendly and helpful. We were very pleased with our room and the pool area. I would stay here again.Genuine Expedia guest review
"Recommend for families."
We stayed here recently. Two adults and three young children for two nights. It worked out well. The kids had a blast in the pool and the breakfast was just right for what kids want to eat. Our room had a microwave and a little fridge which helped us feed the kids as well later in the day.Genuine Expedia guest review
The hotel itself was fine, the hotel.com person gave me very inaccurate information when I booked it. I needed a restaurant, and the person told me there was a restaurant and a bar inside the hotel. There was not either of these. It was a huge inconvenience for me. I was there for a funeral, and did not want to take the time to go outside the hotel […] to eat. I was very disappointed in hotel.com Read moreGenuine Hotels.com guest review
The rooms were beautiful and clean. The service was friendly and helpful. When I walked in the room it was 86 degrees. Went down to check in and they sent up maintenance. Maintenance did get it a little cooler, but had to sleep with the window open all night to keet the heat down to 79 degrees. This is January in MT and was unable to get a good night […] sleep because it was to hot. I was too tired after my long trip to get back up and get dressed to have them come back up to continue to work on. Read moreGenuine Hotels.com guest review
"No Bar or Restaurant"
Everything was very nice but you had to leave the hotel to find a restaurant.Genuine Hotels.com guest review
Old TV. . . otherwise great.Genuine Hotels.com guest review
4 night business trip by myself. I had a great stay. Free parking, wireless. Friendly staff. Can walk to downtown area. Clean room and comfortable bed. Best thing was fresh omelettes to order with breakfast every day. Definately will stay here next time.Genuine Hotels.com guest review
"Nice hotel in downtown Kalispell."
Nice hotel, very good service, updated and very clean.Genuine Hotels.com guest review
"Great hotel for business or pleasure."
Great hotel and friendly staff. Nice pool/spa area to relax at. Room rate was very reasonable.Genuine Expedia guest review
Fastest check-in ever. Beds were comfortable. No complaints.Genuine Hotels.com guest review
The hot tub was dirty, had a line of scum where the water was. freaked me out, could not stay in there as long as I would have liked. Carpet needs to be cleaned around the edges.Genuine Hotels.com guest review
Response by Red Lion Hotel Kalispell We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see that there were some areas of concern regarding cleanliness in your guest room and we will certainly address your concerns with our housekeeping staff. Thank you for your feedback you are a valued guest and we hope to have the opportunity to provide you better service in the near future!
"Great Hotel near Glacier National Park"
We had a great rate on this hotel - staff was very efficient and made good recommendations for restaurants. Breakfast was wonderful - including eggs/omelets made to order. We rated this hotel as #1 on our trip.Genuine Hotels.com guest review
Great value. Clean room. Friendly staff. Located walking distance from several outstanding restaurants.Genuine Hotels.com guest review
"2nd Time in Kalispell @ Red Lion"
The last time I stayed at the Red Lion in Kalispell I had a room with a king bed. This time I had a room with two queen beds. The differences were striking, resulting in a much less pleasurable stay this time. 1) There was a lack of outlets in the room. With two cell phones, two Ipads, and two laptops, you can imagine the frustration. 2) The TV was […] much older and smaller in the queen bed room. 3) Had two days where the hot water was luke warm at best, and actually ran out of hot water the second day. I called down to alert them and complain, and since I booked on Hotels.com they would not adjust my rate or give me any sort of concession. They did send someone up and the third day the water temp was better, so they were quick to try and rectify the situation which I appreciated. Read moreGenuine Hotels.com guest review
"Pleasantly surprised - good place to stay"
I was pleasantly surprised. When looking for a hotel in Kalispell, MT, it seemed that there were only negative comments for the majority of them. I finally decided to take our chances here as the price was kind of in the middle. We did not experience any of the things that had been posted negative. Was easy getting our luggage to our room which was […] generous in size. Room was nicely furnished and looked like it had recently been painted, had a small fridge, microwave and coffee service. Bed was good with an assortment of pillows. Sign on door said there was a safe but we never found it. Pool area looked clean and was being enjoyed by children and adults. The front staff were okay but not super friendly. At one time, I felt that I was intruding on the women's time as she seemed a little frustrated. We have stayed in similar hotels and paid less but August is prime time in Kalispell. The location is very good as it is right in town and is attached to a mall. We discovered every Thursday in the summer months there is a small one block street fair with a band and beer being sold. This was in walking distance of the hotel. The breakfast was great due to the gentleman preparing omelets to order and he had a lot of unusual ingredients. Read moreGenuine Expedia guest review
Outstanding: Thanks for the Champaign to help celebrate our 60th wedding anniversary.Genuine Hotels.com guest review
Quiet, close to supermarket, comfortable bed, courtyard has bonfire in evenings, good breakfast with an omelette chef. No one to clear plates from tables at breakfast, so unless you go early you may have to push the leftover plates aside from the last patrons as I did. Checkout was fast. Charging for bottled water seems cheap. Overpriced in my opinion, […] but options are limited and Kalispell is very convent to many attractions such as Glacier National Park. Read moreGenuine Hotels.com guest review
"A Great Place to Stay"
The bed was so comfortable. Many times we carry an air mattress with us because the beds are so firm that we can't sleep on them. The beds were so great that we didn't need to use the air mattresses. The breakfast has everything a person could want including individually prepared omelets just they way you want them. The hotel is also connected to a […] small shopping mall. It was very convenient. Read moreGenuine Expedia guest review
"Overpriced Red Lion Hotel"
We booked the hotel for two nights, because we had some to celebrate and I like to have a nice hotel. In this price range I am expect a nice place, but in this case it was wrong. We got a room next to the ice and vending machine. The hotel doesn't look clean and has a lot of potential for updates. The front desk assistant was also not very help full […] to change the and so had my wife a unpleased night with all the noise from the ice machine. Hampton Inn has better standards but lower prices. The breakfast was nice and very good. I left some tip on my bed and got a nice thank you note from the cleaning lady. This was very nice. This hotel is not on my return list. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Kalispell We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I apologize that the hotel was less than you expected compared to other local hotels. We value you as a guest and we are always looking for ways to enhance our guest experience. We will be speaking with our front desk staff about your experience and do hope that we will have the opportunity to serve you better during your next visit.
"Great stopover in between Yellowstone & Bozeman"
Amazing restaurant at Buck's T-4 lodge, incredible bed, romantic room, really good breakfasts!Genuine Hotels.com guest review
"Close to everything we needed"
Hotel room was large, much bigger than we needed. Friendly staff. Overslept so missed breakfast. Very close to other eating places and adjoins the Kalispell Mall so very handy to other services. Enjoyed sitting by the fire in the courtyard after dark.Genuine Hotels.com guest review
The room furnishings were dated, room small and cramped for the price. We compare it to the Hilton Garden Inn where we like to stay. This place cost more for less space. The rugs thru the hotel were old, stained and dirty looking. It smelled old. The breakfast was poor in quality and quantity, and served on black disposable plates, with plastic cutlery […] and paper napkins. It was just all around not to our usual standards for the price we paid. It is the second time we havestayed at a Red Lion Inn and the other one was just as bad several years ago. We will never choose to stay at Red Lion again. Two strikes for them is enough! Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Kalispell We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I apologize that the hotel was less than you expected compared to other local hotels. We value you as a guest and we are always looking for ways to enhance our guest experience by using reviews such as this. We do hope that we will have the opportunity to serve you better during your next visit.
Pool didn't look cleanGenuine Hotels.com guest review
Was not impressed with the room. Very little places to set your stuff, and very few outlets to plug in chargers. Not really a view, just parking lot and train tracks!! The exhaust fan in the bathroom barely worked, so we had to shower with the door open to get air and have a chance of using the mirror. This caused the smoke alarm to go off repeatedly. […] When we called the front desk, they just said to shower with the door closed. The breakfast was wonderful. Everyone enjoyed the outdoor firepit and hottub. Nice pool and indoor hottub. It was nice to have the little mall attached. Had a wonderful dinner at The Hops downtown. Very short walk. Great Yak and Bison burgers and lots of Montana beers!!! Cute downtown Read moreGenuine Hotels.com guest review
Very quiet Hotel. Great breakfast buffet.Genuine Hotels.com guest review
"Could be better"
Smoking stations were right at the door entrances and permeated the air around your entrance. Smokers hanging around. Staff could pay more attention to individual needs.Genuine Expedia guest review
"A great time in Kalispel"
The staff was unbelievably proficient and polite, would recomend this hotel to others without question.Genuine Expedia guest review
"Wonderful buffet breakfast!"
Very happy with our stay.Genuine Hotels.com guest review
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