We had a great timeGenuine Hotels.com guest review
"Wonderful stay. Great front staff!"
The front staff was awesome!Genuine Hotels.com guest review
"Great Visit - Fair Service"
Great hotel. Close to everything downtown. Of course, navigating downtown Spokane is a nightmare but still close to everything. We did ask for a courtesy van at 5:45 to attend an event at the Spokane Arena and we were their at 5:40. At 5:50 we started to get nervous and asked about the van and were told the van already left and that we could wait for […] the next one. I guess they don't wait for you when you ask for a van ? Don't know what happened. We were 5 minutes early according to my cell phone so maybe their clocks are fast ? Only 4 tenths of a mile from the Spokane arena so a very quick walk which worked out well for us. Sheets were really wrinkled like the bed had been slept in and made ? Don't know - but was to tired to ask for fresh sheets. Read moreGenuine Hotels.com guest review
The girl that checked us in had a great personality and gave us a great room. Very friendly staff, room was clean and everything worked - great water pressure on the 10th floor! Gorgeous view of River Front Park. Located near some great trails/paths for taking a nice walk along the river.Genuine Hotels.com guest review
"Overall a 3 out of 5"
This could be a great hotel with just a couple of fixes. 1. The indoor pool was freezing! After only 5 minutes my granddaughter's hands, feet and lips were blue. Unfortunately, the indoor pool was the reason we chose this hotel. 2. The hotel buffet (which came with our room) you had to make reservations for. Never have I had to make reservations to […] have a complimentary buffet. The first morning we went down to the buffet, picked up a plate, served ourselves, and sat at a table. Then a hostess comes up and tells us we will have to leave because that table is reserved. What?? We apologized and left. We learned the hard way. Would have been nice to know their policy when we checked in. On the plus side the personnel was extremely nice and the food was good:-) Read moreGenuine Hotels.com guest review
"Thank you, Red Lion at the park"
Our family of 5 stayed 4 nights to attend a wedding. The staff on every level was great! The hotel was clean and well equipped. The room was a little on the small side for our rambunctious family but proximity to the park made up for it.The bonus of breakfast included was a stress saver all the way around. Overall it was a wonderful stay and something […] we will definitely do again. Read moreGenuine Hotels.com guest review
"Great Dog Accommodations"
The Hotel is older and the soaring lobby is a mishmash of decorator styles, with th '70s predominating. The front desk staff were very pleasant and welcoming. Traveling with dogs, we were grateful to be given a ground-level room with sliding doors opening onto a well-maintained lawn, complete with a clean waste-station. It was extremely convenient, […] and remarkable dog accommodations, especially for a downtown hotel. Read moreGenuine Hotels.com guest review
"Would stay again"
Room was dirty but staff rectified that immediately. Wonderful service, friendly staff.Genuine Hotels.com guest review
"PERFECT IN EVERY WAY!"
We booked a couple of nights before and after our wedding. I really was not expecting very much because I paid very little for the rooms. When I checked in, I was upgraded to the Presidential Suite! WOW!! I have stayed a lot of places but this was wonderful! Staff were so very nice, everywhere we went! Positively the best place in Spokane! Just a few […] steps to take a walk in the park. The trees were changing color everywhere and beautiful! The hotel has been well taken care of through the years, clean and neat everyplace I went. We held a holiday party there last year and I was already impressed with the treatment, this stay topped everything I have experienced in Spokane ever! I am very pleased and I will book more nights there soon! Read moreGenuine Hotels.com guest review
"Nice hotel in good location"
The staff was very good and the hotel was very well maintained. The room, however, was a bit small and lacked furniture. In addition to the bed, it had only a desk, desk chair, and padded stool. Controls for the heating/air conditioning unit were difficult to manage; I thought the room was warm and stuffy.Genuine Hotels.com guest review
"Great deal not so great!"
Overnight stay for a family birthday. Next morning found no hot water in shower. By the time it could be fixed we had to leave. So no shower and no no contact from front desk. What really bothers me though is what the maintainence man said. " i'm guessing the guest that stayed in this room before you twisted the faucet handle, bi-passing the hot water […] connection." Hmmmmmm, what did housekeeping use to clean out the shower, tub??? Lastly, went downstairs to get some breakfast. Very disorganized. We thought breakfast was included with room. We got about a cup of oatmeal and a piece of toast with coffee and were charged the price of one buffet @ $12.00. Our great rate just became not so great. Read moreGenuine Hotels.com guest review
The hotel and stay were fabulous. However the cafe food prices were EXPENSIVE!Genuine Hotels.com guest review
Great Spot. It's just a short walk across the park to town. We took the bridge right behind the hotel into town. It's about an 8-10 minute stroll. (I might not do this walk alone late at night though.) We had a 2 queen room that overlooked the river and the pool from the 5th floor. The outdoor pool was not being used at the end of October. The beds […] were very comfortable. We've stayed at three other hotels in downtown Spokane and this one was the best. The other spots were nice too and more affordable. If you're on a budget there are plenty of nice places. I might stay here again but I might shop around too. We did not eat there so I can't comment on that. Read moreGenuine Hotels.com guest review
"Bate and switch... bed."
We booked the room with a queen bed and got a double bed, I was not happy being 6'5 my wife did not want to complain. The room size was just big enough to walk around that double bed.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Park - Spokane Thank you for submitting this comment for our review. I apologize for what you experienced. It is never our intention to have a guest feel as if they've been tricked. I hope you'll try us again in the future so we can provide the type of high-quality experience you deserve. Best Regards, Zach L
We enjoyed our stay. The room was clean, modern, and comfortable. Convenient location. The staff was very accommodating and helpful in multiple occasions. We ate in the bar once and it was good. I liked the feel of the lobby. Felt like a major hotel. Minor negatives were the A/C was a bit noisy but certainly not the worst I've had. They charge extra […] for Bacon/Sausage at breakfast which seemed a bit cheap for a $200/night room. Eggs were of the powdered variety or so it seemed. We went out for breakfast at Dolly's (highly recommended up the street) the 2nd morning. Didn't eat at the restaurant. Didn't use the pool. Read moreGenuine Hotels.com guest review
"Favorite hotel in Spokanr"
Perfection from the moment we drove up until we left. Friendly, efficient staff, good breakfast, love that we didn't have to pay for parking as im the past.Genuine Hotels.com guest review
"Convenient location, friendly staff"
Smiling friendly staff, nice improvement! Convenient location to performing arts center. Room was on the small side, nice view of the river. Bed sheets were not fitted and slide all over the place. Room had a bit of funky smell, we forgot our air freshener we usually travel with for that purpose. Could have used an extra blanket since we ran the air […] conditioner and no we did not call, so our fault. Read moreGenuine Hotels.com guest review
"Spokane get away"
Wasn't told there was a fee for parking until I arrived. The hotel comped the parking which I appreciated. The breakfast buffet was crowded and we were not told we would need a reservation. I asked for a cup of coffee while we waited the fifteen minutes for a table and they said we would have to go to the coffee kiosk and purchase a cup. This was poor […] customer service but I believe it could be corrected with proper training. Read moreGenuine Hotels.com guest review
"Quality and comfort"
The room was appointed beautifully, and as we were on the 8th floor, we appreciated the always-quick elevators. Parking was abundant, and the ease of traveling through downtown from this location by a main street was excellent.Genuine Hotels.com guest review
"Excellent Riverside Hotel"
The stay was great. Perfect location.Genuine Hotels.com guest review
"Tired and Bored"
The hotel was tired and the staff too bored to offer even a bit of service. The toilet didn't flush properly. The coffee pot parts didn't match so the coffee flowed all over the tray instead of into the pot. Poor menu selections in the restaurant. Waitress spent a long time just chatting with other diners and I sat and waited to be helped.Genuine Hotels.com guest review
"nice outside pool with slide. my kids enjoyed"
We had a nice stay. One problem was on our check out day or keys would no longer work to get us in to the pool area. Had to make two trips to the front desk to get our keys reprogrammedGenuine Hotels.com guest review
"No need for a wake-up call"
Pros: Clean and comfortable hotel room, very good (and quick) room service Cons: Room door overlooked lobby courtyard and window overlooked main entrance, so I had lobby noise in the evening and was awakened by two charter buses at 5:30 am the next morning. If I had stayed for more than one night I would have requested a different room. Overall: A […] bad room in what is probably a good hotel. Not a great experience but would probably give them another try. Read moreGenuine Hotels.com guest review
"Close to Spokane Arena, Riverfront Park"
We had a great time. I went to Spokane with my Daughter to see Elton John at the Spokane Arena. It was walking distance, and the Hotel offered a shuttle to the Arena. The room was clean, spacious, updated and nicely decorated. There is a nice patio outside the bar overlooking the pool area. We definitely would stay there again.Genuine Hotels.com guest review
front desk clerk was rudeGenuine Hotels.com guest review
"Beautiful park, walk to downtown"
Had a great stay, the service was excellent. The food in bar and restaurant was five star. Will go back again.Genuine Hotels.com guest review
"just what we needed for one night stay"
Even though we only stayed one night it was just what we needed. Room was very tidy/clean and well presented. Staff we friendly.Genuine Hotels.com guest review
"Would stay again"
Just wish there was more insulation. People decided to walk down the hall way at 130am, talking, and they might as well had been in bed with me talking for as loud as they were. But I will echo everybody else in saying that the bed ROCKS.. Can always count on the best beds at a Red Lion, no matter where it is.Genuine Hotels.com guest review
Everything was nice at this hotel. We ate dinner in the sports bar and the wait was worth it...great food. Only problem, the bathrooms. Very small and so much so, only one of us could be in there at once. You have to stand clear of the door, close it and only then can you use the toilet. Shut the door again by hugging the sink and then you can use the […] shower. Nice roomy rooms, comfortable beds, but honestly, don't think I'd stay there again because of the tiny bathroom. Read moreGenuine Hotels.com guest review
"Concert and a nice place to stay"
At the time we checked in there was a line, to be expected, as Blake Shelton concert started in two hours. They had all their staff in registration to facilitate the rush. My only suggestion is making sure that if someone is placed in the South Tower that they understand implicitly how to get there. Had good food and great service in Windows Restau […] rant Read moreGenuine Hotels.com guest review
Very nice place!Genuine Hotels.com guest review
We have been to this hotel 4 times in the last three months on girls weekend. The staff is accommodating, you witness the Asst. GM doing dishes, the bar manager being bar back for his bartenders, they provide shuttles to the arena. Close to good shopping. Truly the only place to stay in downtown Spokane!Genuine Hotels.com guest review
"Great stay for a Spokane Arena event"
From the location, to the friendly staff, to the amenities, to the clean, comfortable room, this place was great. It's a short walking distance to the Arena, where I went for a concert, and it's also close to the downtown/Riverpark area. Only thing amiss was their buffet breakfast. Scrambled eggs were terrible and it didn't include any meat. Order off […] the menu instead or walk to a near-by restaurant downtown. Read moreGenuine Hotels.com guest review
"Love this hotel !"
I stay at the Red Lion at the Park every time it am in Spokane . The service is outstanding and they truly make you feel like you are at home. Close to everything downtown and if you need a ride to somewhere within a reasonable distance, they offer a free shuttle to and from your destination.Genuine Hotels.com guest review
"It's all a facade"
I travel around 60% of the time for my job, so I stay in lots of hotels. This hotel has a lobby and pictures of rooms that are not what my room looked like at all. I made a reservation for a king suite with a view. I got a full size bed with a view of the cement awning where cars pull in and they wouldn't switch me rooms. The furnishings are outdated, […] the thermostat fell off the wall when I went to adjust it, and the service in the restaurant bad. I waited almost 20 minutes before someone came to my table and it was about an hour before I got my food. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Park - Spokane Thank you for this review about your experience at our hotel. I apologize that anything was ever poorly communicated to you about the reservation details. We want our guests to get what they expect and then some. Unfortunately, it seems as if you didn't find this to be the case. What you encountered during this stay is not normal to Red Lion, and I hope you'll give us another chance to earn back your business. Best Regards, Zach L
Great place to stay, it's close to everything and easy to find. Staff was very helpful and friendly. Food at the restaurant is excellent, best club sandwich ever!!!Genuine Hotels.com guest review
"A great place to stay"
We enjoyed our stay. It's a great hotel. However, we were disappointed that the price didn't include at least one breakfast. On Hotels.com there was no mention of a $9/day parking fee, which would have been nice to know.Genuine Hotels.com guest review
"would not recommend"
There was mold all over the shower. The bed was not comfortable. The sheets were worn out. I would not stay here if they gave it to me. I have stayed at 10+ hotels in Spokane and this is the first one that really sucked. If you are on a budget, the Ramada at the airport is way better. For something nice, I recommend the Davenport.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Park - Spokane I sincerely apologize for the concerns you encountered. I assure you this isn't a normal experience at our hotel, and I will pass along this important feedback to the housekeeping department so they can remind the staff of our high standards regarding mold and linen quality. We very much hope to welcome you back to Spokane under better circumstances and provide you with a much better experience. Best Regards, Zach L
Conveniently located within short walking distance to the Spokane Arena. The rooms have their issues; 1. Bathroom is tiny, door would not even open properly. 2, Noise level from neighbors was bad, can hear talking on both sides. Restaurant food was outstanding!!Genuine Hotels.com guest review
Clean friendly atmosphereGenuine Hotels.com guest review
Nice hotel. Good location. Breakfast could be better.Genuine Hotels.com guest review
"Pig Out In The Park"
My husband and I were in Spokane to shop for a Travel trailer. We stayed here because we could walk to the Pig Out In The Park Event. The hotel was nice and clean. Bed was very comfortable. I was really surprised how quiet it was at night after the music stopped in the Park. The hotel outdoor dining was very nice and the staff was also very efficient […] and friendly. I do think the hotel is over priced, I was expecting a little more luxury for what we paid, but it might have been the holiday pricing. For the same price we could have stayed at Northern Quest which is very luxurious, but we couldn't have walked to the park. Read moreGenuine Hotels.com guest review
"Located right by Waterfront Park"
Everything was great including the restaurant and the 2 pools! Loved the short picturesque walk to the Waterfront Park. This was our 2nd stay at this hotel and we'll stay there again the next time we come to Spokane!Genuine Hotels.com guest review
"need automatic doors"
hotel needs to retrofit its doors with automatic door systems. Many guests with strollers or luggage are having to pull open a door to enter or exit. This is not very convenient. An automatic door would be much more manageable and much more efficient for the guestsGenuine Hotels.com guest review
I recieved a confirmation # from Hotels.com. Red Lion had no clue what the # meant. I had to make a new reservation in a room very different than the one Hotels.com said I had reserved. I have contacted my VISA card to deny the payment to Hotels .comGenuine Hotels.com guest review
Response by Red Lion Hotel at the Park - Spokane Thank you for this feedback. While there can be, at times, some sort of reservation/booking issue, we trust the resolution was satisfactory in the end. We look forward to having you back. Best Regards, Zach
We had a very nice experience at this hotel. It was clean and the room was modern with comfortable beds. Will for sure stay again sometime!Genuine Hotels.com guest review
Room needed some air freshner & the view was the top of the roof of the other building, other than that it was niceGenuine Hotels.com guest review
Response by Red Lion Hotel at the Park - Spokane Thank you for providing this feedback about your stay. I'm sorry to hear that you experienced a room that didn't smell clean. It's our intention to provide every guest with a room that not only looks and feels clean, but also smells good too. We will remind our housekeeping team of this standard. Thank you for staying with us! Best Regards, Zach L
"Nice hotel good location."
Other than the construction was a great hotel. The pool was great, and staff was great.Genuine Expedia guest review
"Nice Pet Friendly Hotel"
Loved the location on the Spokane River with bridge to the beautiful park on the other side. Watch out for the chocolate cake. It's a killer.Genuine Hotels.com guest review
We thoroughly enjoyed our stay. Ate on site and had good service and food was quite good, too!Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )