Excellent staff. Clean pleasant rooms. Dining could use upgrade. Limited luncheon/late hour menu and availability.Genuine Expedia guest review
The hotel and stay were fabulous. However the cafe food prices were EXPENSIVE!Genuine Hotels.com guest review
"Nice and relaxing hotel"
Relaxing hotel with knowledgeable staff that knows the area with a cozy open area to hang out in. Worth the trip for sureGenuine Expedia guest review
Great Spot. It's just a short walk across the park to town. We took the bridge right behind the hotel into town. It's about an 8-10 minute stroll. (I might not do this walk alone late at night though.) We had a 2 queen room that overlooked the river and the pool from the 5th floor. The outdoor pool was not being used at the end of October. The beds […] were very comfortable. We've stayed at three other hotels in downtown Spokane and this one was the best. The other spots were nice too and more affordable. If you're on a budget there are plenty of nice places. I might stay here again but I might shop around too. We did not eat there so I can't comment on that. Read moreGenuine Hotels.com guest review
"Bate and switch... bed."
We booked the room with a queen bed and got a double bed, I was not happy being 6'5 my wife did not want to complain. The room size was just big enough to walk around that double bed.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Park - Spokane Thank you for submitting this comment for our review. I apologize for what you experienced. It is never our intention to have a guest feel as if they've been tricked. I hope you'll try us again in the future so we can provide the type of high-quality experience you deserve. Best Regards, Zach L
We enjoyed our stay. The room was clean, modern, and comfortable. Convenient location. The staff was very accommodating and helpful in multiple occasions. We ate in the bar once and it was good. I liked the feel of the lobby. Felt like a major hotel. Minor negatives were the A/C was a bit noisy but certainly not the worst I've had. They charge extra […] for Bacon/Sausage at breakfast which seemed a bit cheap for a $200/night room. Eggs were of the powdered variety or so it seemed. We went out for breakfast at Dolly's (highly recommended up the street) the 2nd morning. Didn't eat at the restaurant. Didn't use the pool. Read moreGenuine Hotels.com guest review
"I'm not one to give excellent ratings.."
It was a positive experience for the moment I walked in with the greeting, the check-in went smoothly and quickly, the room was relaxing, the overall accommodations exceeded what most places offer these days. Close enough to walk downtown. Great stay. Will definitely recommend to others and revisit in the future. Thank you.Genuine Expedia guest review
"Favorite hotel in Spokanr"
Perfection from the moment we drove up until we left. Friendly, efficient staff, good breakfast, love that we didn't have to pay for parking as im the past.Genuine Hotels.com guest review
"Convenient location, friendly staff"
Smiling friendly staff, nice improvement! Convenient location to performing arts center. Room was on the small side, nice view of the river. Bed sheets were not fitted and slide all over the place. Room had a bit of funky smell, we forgot our air freshener we usually travel with for that purpose. Could have used an extra blanket since we ran the air […] conditioner and no we did not call, so our fault. Read moreGenuine Hotels.com guest review
Great stay!! Only thing better would have been hot dinner I'm a timely fashion. Waited an hour. By the time it was done and I got up to my room it was cold.Genuine Expedia guest review
Fine hotel but nothing special. Rooms and corridors feel dated but it has a nice pool.Genuine Expedia guest review
"Spokane get away"
Wasn't told there was a fee for parking until I arrived. The hotel comped the parking which I appreciated. The breakfast buffet was crowded and we were not told we would need a reservation. I asked for a cup of coffee while we waited the fifteen minutes for a table and they said we would have to go to the coffee kiosk and purchase a cup. This was poor […] customer service but I believe it could be corrected with proper training. Read moreGenuine Hotels.com guest review
beautiful sunrises. clean pools! Great coffee and hot chocolate. Elevator rides amazing!Genuine Expedia guest review
"A great place to stay"
Very nice...we parked the vehicle and walked everywhere we wanted to go...a great time away from workGenuine Expedia guest review
"Right on the River"
Hotel was clean, but a little dated. Right on the Spokane River and the Centennial Trail which follows the Spokane for miles. Hotel is a mere half mile from the falls. Walk across the bridge and you are at a beautiful park. Hotel had a nice bar and okay food. Our daughter loved the giant outside pool which had a slide and waterfall. College is an easy […] walk from hotel. Read moreGenuine Expedia guest review
"Quality and comfort"
The room was appointed beautifully, and as we were on the 8th floor, we appreciated the always-quick elevators. Parking was abundant, and the ease of traveling through downtown from this location by a main street was excellent.Genuine Hotels.com guest review
We have stayed here two times!!! And I'm always happy!! Great location by park and you can walk to the mall!! Pool is amazing and free bike rentals!!! Will definitely stay here again!!! :DGenuine Expedia guest review
"Hotel, Park and Pools"
The manager and staff went out of their way to make sure our room was comfortable and right for our stay. The location to the park and pools were great! I would highly recommend Red Lion at the Park and plan to stay there again on future visits.Genuine Expedia guest review
"Excellent Riverside Hotel"
The stay was great. Perfect location.Genuine Hotels.com guest review
"Tired and Bored"
The hotel was tired and the staff too bored to offer even a bit of service. The toilet didn't flush properly. The coffee pot parts didn't match so the coffee flowed all over the tray instead of into the pot. Poor menu selections in the restaurant. Waitress spent a long time just chatting with other diners and I sat and waited to be helped.Genuine Hotels.com guest review
"nice outside pool with slide. my kids enjoyed"
We had a nice stay. One problem was on our check out day or keys would no longer work to get us in to the pool area. Had to make two trips to the front desk to get our keys reprogrammedGenuine Hotels.com guest review
"Great location near the park"
This hotel is located in a great area and we were so please to see rental bikes there when we pulled up, because it is located to a beautiful park with great walking ,jogging or riding trails. Then we were even happier to find out the first 2 hours are free to their guest!! Where do you find that? The staff was amazing helpful and very friendly! The […] rooms were neat, and clean. They also have a shuttle that will take you anywhere around the area which is very convenient. Read moreGenuine Expedia guest review
Response by Red Lion Hotel at the Park - Spokane Thank you so very much for the great comments! We can't wait to welcome you back in the near future. Regards, Brent A.
"Beautiful Location & Pools are great for families!"
We have stayed at this hotel twice in the past 6 months. Its location is beautiful, right along the Spokane River with a bridge to Riverfront Park. The staff is friendly and I would recommend staying here.Genuine Expedia guest review
Response by Red Lion Hotel at the Park - Spokane Than you for the wonderful comments. We are so happy that you chose our hotel stay wants and needs. We hope to welcome you back for times to come. Regards, Brent A.
"Hotel by the river"
The hotel was nice. Outside was well maintained and nicely landscaped. The staff were really friendly. The room on the executive side looked to be updated but had an 80's vibe. Room cleanliness was a bit off in the bathroom. There were hairs and a piece of toe nail in there. Didn't bug me, but it might bug others. Bed was clean though. Over all pleasant […] stay over the weekend. Read moreGenuine Expedia guest review
Walking distance to downtown through the park, perfect location and decent price for the qualityGenuine Expedia guest review
"No need for a wake-up call"
Pros: Clean and comfortable hotel room, very good (and quick) room service Cons: Room door overlooked lobby courtyard and window overlooked main entrance, so I had lobby noise in the evening and was awakened by two charter buses at 5:30 am the next morning. If I had stayed for more than one night I would have requested a different room. Overall: A […] bad room in what is probably a good hotel. Not a great experience but would probably give them another try. Read moreGenuine Hotels.com guest review
"Was expecting nice room. Don't expect it here."
Dead spider on headboard. Webs on ceiling and walls. Dead bugs in web. Sliding glass door track had bobby pin and dirt in it. Spoke to front desk about the room and was told since I booked through 3rd party. ( Expedia ) There was nothing they could do, but was going to let someone know. I still have pictures of our room. I showed them the bugs and webs […] ect. Read moreGenuine Expedia guest review
"Close to Spokane Arena, Riverfront Park"
We had a great time. I went to Spokane with my Daughter to see Elton John at the Spokane Arena. It was walking distance, and the Hotel offered a shuttle to the Arena. The room was clean, spacious, updated and nicely decorated. There is a nice patio outside the bar overlooking the pool area. We definitely would stay there again.Genuine Hotels.com guest review
front desk clerk was rudeGenuine Hotels.com guest review
"Beautiful park, walk to downtown"
Had a great stay, the service was excellent. The food in bar and restaurant was five star. Will go back again.Genuine Hotels.com guest review
"just what we needed for one night stay"
Even though we only stayed one night it was just what we needed. Room was very tidy/clean and well presented. Staff we friendly.Genuine Hotels.com guest review
Never again will I stay at this hotel. Nice staff though.Genuine Expedia guest review
Response by Red Lion Hotel at the Park - Spokane Thank you for letting us know of this feedback. I'm very sorry to hear it sounds as if you didn't have an enjoyable time at the hotel, overall. Still, it's good that at least we have the friendly staff you expect to find. Hopefully we can have the opportunity in the future to win back your business. Best Regards, Zach L
"Would stay again"
Just wish there was more insulation. People decided to walk down the hall way at 130am, talking, and they might as well had been in bed with me talking for as loud as they were. But I will echo everybody else in saying that the bed ROCKS.. Can always count on the best beds at a Red Lion, no matter where it is.Genuine Hotels.com guest review
We had a great time here and the staff was very friendly and helpful.Genuine Expedia guest review
Everything was nice at this hotel. We ate dinner in the sports bar and the wait was worth it...great food. Only problem, the bathrooms. Very small and so much so, only one of us could be in there at once. You have to stand clear of the door, close it and only then can you use the toilet. Shut the door again by hugging the sink and then you can use the […] shower. Nice roomy rooms, comfortable beds, but honestly, don't think I'd stay there again because of the tiny bathroom. Read moreGenuine Hotels.com guest review
"Girl's shopping trip"
Wow! We were given a view of the River Park - and the walkway that we take to access downtown Spokane. It was a gorgeous view - 5044 I think?Genuine Expedia guest review
Very GOOD experience, no need to say more... please don't ask me to say more...Genuine Expedia guest review
"Pleasant Accommodations and View"
The hotel staff was very accommodating and friendly. They gave us a wonderful room with a large balcony overlooking the pool and park with, of course some beautiful mountains of Washington State in the background. The breakfasts were delicious and the wait staff made us feel like family. The beds were very comfortable and housekeeping fulfilled our […] requests with efficiency and friendliness. We would definitely stay there again! Read moreGenuine Expedia guest review
"Concert and a nice place to stay"
At the time we checked in there was a line, to be expected, as Blake Shelton concert started in two hours. They had all their staff in registration to facilitate the rush. My only suggestion is making sure that if someone is placed in the South Tower that they understand implicitly how to get there. Had good food and great service in Windows Restau […] rant Read moreGenuine Hotels.com guest review
Very nice place!Genuine Hotels.com guest review
We have been to this hotel 4 times in the last three months on girls weekend. The staff is accommodating, you witness the Asst. GM doing dishes, the bar manager being bar back for his bartenders, they provide shuttles to the arena. Close to good shopping. Truly the only place to stay in downtown Spokane!Genuine Hotels.com guest review
"Great stay for a Spokane Arena event"
From the location, to the friendly staff, to the amenities, to the clean, comfortable room, this place was great. It's a short walking distance to the Arena, where I went for a concert, and it's also close to the downtown/Riverpark area. Only thing amiss was their buffet breakfast. Scrambled eggs were terrible and it didn't include any meat. Order off […] the menu instead or walk to a near-by restaurant downtown. Read moreGenuine Hotels.com guest review
"Nice hotel convenient to the Spokane Arena."
We enjoyed our stay at the Red Lion. A short walk to the Spokane Arena, beautiful lobby, great bar with outdoor deck.Genuine Expedia guest review
We chose this hotel because it is within walking distance to Spokane Arena and we were attending a concert there. It was comfortable for that purpose. The hotel provided shuttles to the concert, but we walked. The desk clerk mentioned the concert as we checked in, saying most the guests seemed to be attending that night. So it was disappointing that […] we couldn't get into the lounge for a bite to eat afterwards because it was too crowded. The restaurant closes at 10, so we were counting on the lounge for some food after the concert. There were no other restaurants close by unless we walked across the park into downtown. Don't expect updated furnishings, carpets, draperies etc. But it was clean. Read moreGenuine Expedia guest review
"Love this hotel !"
I stay at the Red Lion at the Park every time it am in Spokane . The service is outstanding and they truly make you feel like you are at home. Close to everything downtown and if you need a ride to somewhere within a reasonable distance, they offer a free shuttle to and from your destination.Genuine Hotels.com guest review
"It's all a facade"
I travel around 60% of the time for my job, so I stay in lots of hotels. This hotel has a lobby and pictures of rooms that are not what my room looked like at all. I made a reservation for a king suite with a view. I got a full size bed with a view of the cement awning where cars pull in and they wouldn't switch me rooms. The furnishings are outdated, […] the thermostat fell off the wall when I went to adjust it, and the service in the restaurant bad. I waited almost 20 minutes before someone came to my table and it was about an hour before I got my food. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Park - Spokane Thank you for this review about your experience at our hotel. I apologize that anything was ever poorly communicated to you about the reservation details. We want our guests to get what they expect and then some. Unfortunately, it seems as if you didn't find this to be the case. What you encountered during this stay is not normal to Red Lion, and I hope you'll give us another chance to earn back your business. Best Regards, Zach L
Great place to stay, it's close to everything and easy to find. Staff was very helpful and friendly. Food at the restaurant is excellent, best club sandwich ever!!!Genuine Hotels.com guest review
"A great place to stay"
We enjoyed our stay. It's a great hotel. However, we were disappointed that the price didn't include at least one breakfast. On Hotels.com there was no mention of a $9/day parking fee, which would have been nice to know.Genuine Hotels.com guest review
"would not recommend"
There was mold all over the shower. The bed was not comfortable. The sheets were worn out. I would not stay here if they gave it to me. I have stayed at 10+ hotels in Spokane and this is the first one that really sucked. If you are on a budget, the Ramada at the airport is way better. For something nice, I recommend the Davenport.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Park - Spokane I sincerely apologize for the concerns you encountered. I assure you this isn't a normal experience at our hotel, and I will pass along this important feedback to the housekeeping department so they can remind the staff of our high standards regarding mold and linen quality. We very much hope to welcome you back to Spokane under better circumstances and provide you with a much better experience. Best Regards, Zach L
booked through expedia and it seemed like the hotel was not that busy. when asked for a king room instead of 2 queens they only offered a handicap room.Genuine Expedia guest review
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