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Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
"the staff is very nice!"Reviewed by a Hotels.com guest on Feb 26, 2013
decent room and very nice staff, asked me several times how things were.I like good customer service!
"business trip to Spokane"Reviewed by a Hotels.com guest on Feb 23, 2013
I chose this hotel for the location (which is close to my 2 key customers in the area.) I was very pleased with the overall quality, staff, and rooms. The breakfast was more than adequate with a good, basic selection.
"Great family and business atmosphere"Reviewed by a Hotels.com guest on Feb 22, 2013
Great! the pool needs some work. there was debris that looked like women's hygene product.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Great stay. Nice rooms. Wish the pool would have been open longer.Genuine Hotels.com guest review
"nice but noisy"
Noisy kids coming back after a concert at Spokane Arena made it VERY hard to rest. One call to security at 1230am and a second at 0230am helped a bit. But there were doors slamming all night. This was AFTER I asked for a quiet room and not to be near any kids on check in when the lobby was a zoo. Unfortunately this is not the first time this has happened […] to me on a Friday night at this hotel. Not sure if I will make a return visit. Or maybe I will check the concert schedule first... Read moreGenuine Expedia guest review
"Unexpected luxury"
This hotel is great more luxurious than I was expecting. The hotel is located near everything you need. Would definitely stay here again.Genuine Hotels.com guest review
"By the river and park!"
Good trip! Close to the park and river. Indoor pool was fun for the kids. The hot tub was too hot. Clean and comfy!Genuine Hotels.com guest review
"Nice stay"
We loved the free shuttle ervice to a nearby concert venue, We didn't love having to pay $9 for parking while staying at the hotel because we booked through Expedia.Genuine Expedia guest review
"great place to stay"
Staff was helpful. Room was clean every night. Great place to stay. Parking is 9 dollars a day. Why it cannot be included in the room i do not know.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Loud, rude and unapologetic"
I was awakened both mornings around 6am. The first by loud guests out side my door the second was by staff vaccumming in the hall at 5:45am... it was the most inconvient rude thing to do. There was a mild apology by the front desk but nothing else... I was also surprised by the 9 dollar parking fee. In spokane that is extremely rare, the hotel down […] the road did charge for parking... i see no reason this hotel should charge for it either. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Park - Spokane Thank you so much for taking the time to review our hotel. I apologize about the noise issue you expierenced during your stay. I have forwarded the issue to my Housekeeping department so that this doesn't occur again. Regards, Brent A
"Nice hotel for all family"
All was great only dislike was having to pay for parkingGenuine Expedia guest review
"Parents Night Out"
We had an amazing time! We were treated wonderfully, the food was amazing, drinks were spectacular, river view was gorgeous! Great service, great value. We didn't want to go home!Genuine Hotels.com guest review
"Super Clean-Super Comfortable"
I enjoyed it. The check in was so easy, the room was super clean and the beds were beyond comfortable.Genuine Hotels.com guest review
"Great for pets"
We needed something last minute for our pets, and Red Lion was very accommodating. The room was a little dated and older, but it was clean. We were given a ground floor room which opened out to a grassy area for our dogs, which was perfect, since it was raining! We would stay here again, just for our pets. Very convenient!Genuine Hotels.com guest review
"Great Hotel"
It was great! People were nice there and it looked like a fancy hotel.Genuine Expedia guest review
"Great hotel for college visit."
Friendly, helpful environment. Lounge was nice - a great place to watch the football game on Monday night. The food was okay. Location was great for visiting Gonzaga.Genuine Expedia guest review
Response by Red Lion Hotel at the Park - Spokane We at The Red Lion Hotel at The Park are pleased you enjoyed your stay with us. We look forward on welcoming you back. Regards,
"Couples will like it!"
We enjoyed our stay there and they left us alone, at our request. When we asked questions or for help they gave us good service.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great view of Riverfront park & river"
would of been nice to have robes provided for the long trek to the swimming pool & hot tub area.. but overall was satisfiedGenuine Expedia guest review
"Disappointed"
First room the toilet would not flush. Moved to the second room and it was filthy... complete with pubic hairs in the tub.Genuine Expedia guest review
Response by Red Lion Hotel at the Park - Spokane Thank you so much for taking the time to review The Red Lion Hotel at the Park. We thank you for your response regarding your stay with us. I apologize you expierenced a cleanliness issue with your room during your stay. I have forwarded this issue to our Director of Housekeeping. We hope you will return our hotel in the near future. Regards,
"Too pricey for what we received"
Even with the Expdeia discount we felt that while it was nice, it was expensive. $9/day parking, decent rooms but nothing out of the ordinary.Genuine Expedia guest review
Response by Red Lion Hotel at the Park - Spokane Thank you so much for taking the time to write a review on The Red Lion Hotel at The Park. We value each and every guest comment that is presented to us. I apologize for the issue you recently had regarding our parking charge. I would like to take the time to let you know that we have packages that include both parking and breakfast in the rate. We look forward on being able to serve you during your next stay. Regards,
"Great location and staff, "interesting" layout"
Hotel is nice and Staff was very pleasant and professional. The location was great for a walk to downtown and the restaurants. The hotel looks like it had been renovated but it looks like most of the renovations were outside the rooms. The bathtub in the room had a lot of pink spots on it, not due to lack cleaning but more due to age. It seemed some […] areas of the hotel/rooms were not updated by choice. I got a little lost due to the layout of the hotel. There are two different sets of elevators and same numbers given to floors that don't connect; for example 5th floor in one section of the hotel does not connect to the 5 floor in another section of the hotel. Perhaps re-labeling the floors would help, but this is not a deal breaker for me. I would still consider staying again at the hotel. Read moreGenuine Expedia guest review
Response by Red Lion Hotel at the Park - Spokane Thank you so much for taking the time out to review The Red Lion Hotel at the Park. We value and respect each and every response that our guests express to us. I apologize that you expierenced cleanliness issues as well as becoming confused with the layout of our hotel. I have forwarded the issues to the respected departments in question so that we can strive to fix these issues so that they do not occur again. In closing, we look forward on welcoming you back to our hotel. Warm Regards,
This guest did not leave a comment.Genuine Hotels.com guest review
"Spokane was terrific."
Wonderful stay. Will stay there again. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Overnight stay"
At check in I told the gal at the counter we didn't need two beds. She gave us a room with a double bed. A single queen or king size bed would have been nice. Also our room was in a very noisy area of the hotel. Very close to Enrty way, Restaurant and Bar. So sleep was difficult.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Park - Spokane Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch and that your bed was not very comfortable. Again we do appreciate your feedback and hope we have the chance to serve you better in the near future.
"Very Nice and comfortable"
We only stayed one night but the bed was very comfortable after a long stressful day. Easy access to our room. Didn't like paying the $9.00 parking fee though.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very disappointing"
Room was very small, bathroom was even smaller could hardly move. Carpets very dirty. What they call a queen bed is really a full size bed. Had to pay for parking but lot was full, had to park across street and still pay? Wouldn't go back probably.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Park - Spokane We appreciate you taking the time to post a review of your various experiences while visiting our property. We apologize that your guest room has been uncomfortable due to the bed being too small. We value you as a guest and make every effort to enhance our guest experience. Thank you for being a valued guest and we look forward to serving you again!
"Comfortable Stay"
No major complaints. Comfortable beds with high quality matresses and bedding. We were on a ground floor porch room and it being fall, ants were finding their way into the room hanging out by the window and door sills. The front desk people were very helpful and accomodated our real late check in.Genuine Hotels.com guest review
bath tub did not drain my shower was in water up till half of my knee.loud i will not returnGenuine Hotels.com guest review
Response by Red Lion Hotel at the Park - Spokane We appreciate you taking the time to post a review of your various experiences while visiting our property. We would like to apologize for the issue with the bathtub drain being clogged. In the future, if you are having any troubles with your guest room, please do not hesitate to contact our front desk for additional assistance. Thank you for being a valued guest and we look forward to serving you again!
"red lion review"
My car got broken into in the parking lot of the hotel and the hotel is doing nothing about it, I haven't been contacted by anyone for help, they do not have video surveillance in the parking lot, and they didn't take my license plate number or anything when I parked my car in their parking lot, so I didn't even know my car had been broken into until […] 4.5 hours after the new receptionist clocked in (so it had even already happened by then!). I will never go to this hotel ever again! Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Park - Spokane Thank you so much for your feedback and please accept my sincere apologies that for the inconveniences you experienced during your stay. Any feedback we receive helps to make us better.
This guest did not leave a comment.Genuine Hotels.com guest review
"Great hotel if you are an R&R member"
Our stay was nice but I was charged $40.00, which I am in the process of determining what it was for. I asked for a late check-out and I was about 5 minutes late and was not able to retrieve my luggage. Went down to the front desk, which was very busy but was able to get re-keyed. The cleaning staff was very cordiall. When I checked-in the staff was […] very friendly. Read moreGenuine Expedia guest review
"Very disappointing"
There was no mention of the fact that I had to pay $9 per night for non-valet parking, even though the lot was full and no spaces were even available. No one cleaned our room the entire time we stayed there. They did not take out the garbage, change the sheets, or provide clean towels. When I complained, they said, "I'm so sorry".Genuine Expedia guest review
Response by Red Lion Hotel at the Park - Spokane Thank you very much for providing helpful feedback regarding your stay. I'm glad you enjoyed the walking trails around the hotel, and our close proximity to the downtown area. Still, I'm sorry to hear about your difficulty finding parking spots, and the issues you experienced with the room. I've forwarded your important comments to the director of housekeeping so we can improve our service. Not only that, we have several great room rates that include parking and breakfast, and we hope you'll try staying with us again so we can prove our ability to exceed your expecations. Please feel free to contact our front desk to further discuss your experience or to setup a future reservation!
"added expense"
Nice place. cost more to book online plus had to pay $9 a day to park in their lot.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location!"
Had to check in over an hour late! Pool was cold! Location is amazing. Restaurant is great! Rooms are small, but very nice. Beds are extremely comfortable. Pillows are horrible. Hotel offers a free shuttle to surrounding locations. We were unhappy with check in process so we received free breakfast. Front desk was not great, but manager was amazing […] !!! Read moreGenuine Hotels.com guest review
"Great location. Nice place."
Small but, clean room. Comfortable beds. Nice TV. Although we didn't use the pool, it looked nice. Great location to the park/downtown.Genuine Expedia guest review
"Great location, comfort, and convenience."
Spacious room including refrigerator and microwave. Lovely park adjoining property. Very enjoyable stay.Genuine Hotels.com guest review
"Great location- Hotel pretty average"
Based on the location and size of the hotel I would have expected a higher quality hotel. However the Red Lion seemed a bit dated and old.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Park - Spokane Thank you for submitting this feedback about our hotel property. I'm sorry to hear that we didn't meet your expectations. We recently completed extensive renovations to our ballroom spaces and common areas, and look forward to finishing similar projects around the hotel. I hope you will come back to see the results, and that you have a better experience in the future! Kind Regards,
"Family trip"
The hotels nice. The floors were dirty and the shower drain was very slow.Genuine Expedia guest review
"Very Comfortable Beds"
Room was great, bed was comfy, not too into paying 9 per night for parking, just include parking with the hotel cost.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great place for a mini vacation"
Best outdoor hotel pool in Spokane. Great river location with excellent walking trail. Short walk to down townGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Hotel for a family or business trip."
The staff was most accomodating and friendly. They even had a wheel chair for one of our guests. We had a sink that wasn't draining well and had a maintenance man fix it quickly ! Would like a complimentary coffee bar in the lounge for early morning readers and risers.Genuine Expedia guest review
"great for families"
I would definitely recommend this hotel to others because of the comfortable room, the indoor and outdoor pool w/slide and the easy access to ammenities.Genuine Expedia guest review
"Great location friendly staff."
Great location, everyone was very nice, $9.00 a day parking!!! The glass sliding door is very very difficult to open and there was mold on ceiling of the shower!!Genuine Hotels.com guest review
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