The hotel is an average hotel which shouldn´t have much problems in general in normal times. The problem is that during our whole stay 5 days (last week of February) the hotel had painters painting at all floors at the same time, hallways, lift doors and room doors. I had my jacket twice stained and only received help from the painters who gave me some […] solvent to remove the stains. When we arrived at rececption nobody mentioned the paint so as soon as I got out of the lift I had my jacket stained ,then there was a second instance and at reception the only thing they did was wave their hands, no offer to dry clean nothing. I don´t think that a hotel could treat their passengers in such a desconsiderate way. Beware of the paint¡¡¡¡¡ The painters also kept asking if we could leave our room door opened while we were there so they can finish their job. Incroyable!!! Read moreGenuine Hotels.com guest review
Wasn't to good but OK, I had sent a message to the hotel that I will arrive early in the morning but as long I did checked in at the same time as I stated they simply rejected. me and my girl had to wait until 3pm, overall hotel wasn't that great the only thing we really do like is the location and bed onlyGenuine Hotels.com guest review
"Nice Hotel close to attract. & public transport"
The hotel was still being updated but my room and all public area's were complete and the staff were excellent.Genuine Expedia guest review
"nice stay at Cervantes!"
The hotel is clean and of modern style. Rooms are nicely decorated and big. The staff is very helpful and will do everything to assist.Genuine Expedia guest review
A big thank you to all the staff at Hotel Cervantes for making our stay in Paris last week a really truly special experience. Myself and my partner arrived late on January 1st to be told that there was a problem with our double room and we were offered two single rooms. As we didn't want to be separated we opted to share the single room. The room was […] absolutely lovely, clean, comfortable and such modern decor :-). A member of your staff knocked our door to bring free champagne and chocolates, we were also given free breakfast the next day to compensate for the issue.These were such kind gestures and were greatly appreciated. The next evening we were upgraded to the premium double room which again was fantastic. I only wished we were staying longer. As we were leaving at 5.30 the following morning we were given a pack lunch to take with us due to us missing breakfast. All in all we couldn't have planned our stay any better. The staff are so friendly and helpful and could not do enough to help. Our room change over was simple, no issues at all. We shall definitely be recommending this hotel and will also be returning ourselves, hopefully very soon. Once again a big big thank you to all the staff at Hotel Cervantes for a lovely stay and a truly memorable experience. Read moreGenuine Expedia guest review
"Just what we needed"
Hotel Cervantes provided a comfortable, efficient place to base our short, full trip to Paris.Genuine Expedia guest review
"Great location.Reception service excelent."
Very good location, near to the metro.Many cafe's nearby.Reception excelent.First night the room was very small for two people,next night we changed the room to bigger one and we were satisfied.I'll recomend this hotel to all my friends.Genuine Hotels.com guest review
Room was very very small, but ok for a place to stay the night. Front reception was friendly enough.Genuine Hotels.com guest review
"Great Hotel, Great Location"
Thoroughly enjoyed our stay at Hotel Cervantes- the hotel was in a safe and pleasant area, close to restaurants and bakeries, as well as a number of Metro Stations and Gare de Lazare (to get to Versailles within half an hour). We had a triple premium room which had ample space for the 3 of us. Very clean room in a modern hotel, yet on an old, pretty […] Parisian street. The staff were very helpful (directions, printing bookings for river tours etc) and spoke very good English (very handy given our poor French). Easy to walk to most main sites, e.g. Arc de Triomphe, Champs-Elysees, Place de la Concorde, Sacre Coeur, with metro close by for further sites. Also, note for future tourists- if unsure which train tickets to get for the trip, there is a booklet in the room explaining different types. There's also a convenience store/grocer's at the end of the road for cheap fruit, snacks, water etc. Read moreGenuine Hotels.com guest review
"Good hotel close to the metro"
The hotel is located near to the shopping district of Galleries La Fayette and the Opera (ten minutes walk to the main road). When we arrived, I found it was a tiny hotel and the receptionist was not very welcoming. As we arrived early and could not check in until three pm, we left our luggage in the luggage room. This we had to ourselves. There were […] no tags/tokens given as security to leave them in the very tiny room. Checking in was quick and easy but we were not given any information about the hotel or facilities. There was no one to take the bags to the room. All of this was ok for us but just be aware if you have alot of luggage and cannot carry them up. The room was sufficient in size for a city break as most people are out the whole day and only have a small case. Everything was in working order and our room had a balcony overlooking the street. There is a small restaurant where you can pay for breakfast but I suggest you go to the bakery (turn right walk to the end of the road and turn left and you will see it across the road) which is a far cheaper option. As we were out all day we did not need anything from the hotel, it was just a base for us. Do not book this hotel if you are expecting anything more than a clean room/bathroom. It was expensive for a three star but it served our purpose. Read moreGenuine Expedia guest review
Perfect room! really helpful staff and close to all attractions. Definitely recommendGenuine Expedia guest review
Good: Clean, Service staff is friendly. Bad: Small rooms. Just enough to walk about in room, surroundings - nothing much except quite close to subway.Genuine Hotels.com guest review
"2 night Eurostar break"
The hotel lacks adequate sound proofing. You can hear the bathroom above and also a heavy amount of walking. On the plus side the staff are helpful and the location within 3 stations is excellent. You ultimately get what you pay for and falls within the expectations of a 3 star hotel.Genuine Expedia guest review
Booked it online and was very impressed when we arrived. Location was great, rooms and service were great and not too expensive. Would definitely stay again when we return to Paris. Didn't try the buffet breakfast so not sure how it is.Genuine Hotels.com guest review
Our first room was terrible. Too small. No drawers. Little space for hanging up clothes. We were so unhappy that we had to request another room for more money. Room #2 was much better. At least we had a nice closet and shelves. I had requested a shower chair and told I would have one in our room. When we got there there was no chair and there would […] not be one available. As I am an amputee that became a major problem for me. The breakfasts were OK. The saving grace of this hotel were the staff that manned the desk. They were very helpful and nice. But they could not over come some of the other inadequacies of the hotel. Read moreGenuine Expedia guest review
The rooms are small but pleasant, staff were great, good location close to metroGenuine Expedia guest review
"Great hotel, great price, recommend!"
Room was great. Received a comp upgrade. Front desk staff were super friendly and helpful. Close to metro station and bus stop. Quiet street with great French atmosphere, great in rom wifi as well. Only one concern - they have very little security for left luggage. They do have a camera but luggage room is by the elevator, not within eye shot of the […] desk, has no lock, and has no verification system. I could have walked out with anyone's luggage as could people not from this hotel. They need to lock this room and issue tickets for your bag. Overall a definite recommend! Read moreGenuine Hotels.com guest review
"Paris 14th July 2012"
Fabulous location in a wonderful area, within walking distance of the main shopping area but also quiet if that's what you want. Very friendly staff who really wanted to help.Genuine Expedia guest review
"Ok rooms, rude staff"
Hotel room small and bathroom tiny. Location ok. Hotel staff the rudest I have ever experienced,Genuine Expedia guest review
"Stylish and comfortable"
A very stylish hotel ; although our room was relatively small it was spotlessly clean, well appointed with fresh and attractive decor. Breakfast was reasonably priced and tasty. The hotel was situated close to transport links and made a great base from which to explore Montmartre in particular and Paris in general.Genuine Expedia guest review
Would recommend this hotel, clean and tidy. Centrally located. Staff helpful and friendly.Genuine Expedia guest review
Small rooms, old bathroom...and too far from main attractionsGenuine Expedia guest review
"A petit double room in Paris!"
Only a few mins walk to/from Rome Metro Station in Paris. You will find a supermarket down the road (opp. to the Rome Metro station). The room itself was a bit small but very clean, you might hear trains crossing-by at night time. The bed size was good enough as a double-bed. The staff there was ok helpful. They have a kettle inside room, the basin […] was too small for pouring water in, better use the shower head. Free Wifi... I saw some reviews said they need to pay for the Wifi, but it was NOT the case though. Read moreGenuine Hotels.com guest review
Very clean, excellent service. Would certainly stay again.Genuine Expedia guest review
"Hotel Cervantes Paris - great location"
Hotel Cervantes Paris is gem of a hotel in the heart of Paris. It is easy to get to either from the airport or train stations - on the Metro line from Gare du Nord to the Arc de Triomphe. The room was clean and comfortable. The hotel has excellent free wifi and a nice hot-cold buffet breakfast.Genuine Hotels.com guest review
"Paris in the spring"
Queen size bed, nice size room, very clean staff friendly. Would use it again.Genuine Expedia guest review
"Very good hotel"
Is a good hotel, is clean, the staff is friendly, and they always help you if you ask them. I was check on internet hotels in Paris and almost all hotels was very old.. very dirty.. but this hotel is the same that the pictures. I think everything is smaller than in the pictures, but was good. The room was small but was a tidy, clean and confortable […] room. I like this hotel and i recommended for everyone. Read moreGenuine Expedia guest review
"Hotel Cervantes- perfect pied a terre"
Hotel Cervantes is perfect pied a terre for explorimg Paris by day and night. Close to the buzzy area of Montmatre and really close to Rome metro, everywhere was very easy to get to. The room was super clean and fresh and a good alternative to below par hotels I've stayed in in the St Germain area. It is very close to Gare St Lazare so you do feel the […] trains rumble by, but other than that, really helpful staff and a great stay. Read moreGenuine Hotels.com guest review
"Location location location"
The hotel is situated perfectly for going out in Paris. Everything is either within walking distance or a quick ride on the metro (station is Rome). This fact is by far the best about this hotel. The rooms are pretty standard, and the breakfast is ok. You pay for the location. I've stayed at better standard hotels in La Defence for better or same price […] - but who wants to stay out there for a weekend?! Nobody! Read moreGenuine Hotels.com guest review
"Value for Money"
Real value for money - very handy to 3 metro stations and within walking distance of Sacre Coeur.Genuine Expedia guest review
"Trevligt prisvärt hotell"
Hotellet var modernt och fräscht. Kanske inte ligger i de roligaste kvarteren men det är nära ner till Operan och Champs Elyssée, samt gångavstånd till Montmartre. Rummen är ganska små men bekväma, WiFi är fritt men lite ostabilt. Ren och fräscht. Hotelfrukosten är ok och kan tyckas dyr först men billgare än att äta ute. frukostlokalen är dock lite […] tråkig då den ligger i källaren. Read moreGenuine Hotels.com guest review
Accueil du personnel de l'hôtel agréable. La chambre est agréable mais la salle de bains est décevante. Trace de moisisures sur les joints de la baignoire... Bruits de vibrations dans la chambre à chaque trains qui passe... Hotel assez agréable dans l'ensemble mais decevant aux vues du prix de la chambre...Genuine Hotels.com guest review
このホテルは大きな駅Saint-Lazareや、他の地下鉄の駅にもアクセスよくて助かりました。私のステイしたシングルルームは、素敵なデザインで、清潔感もありますが、想像以上に小さく、また電車の走る音が聞こえました。パリの郊外にでかける事も多く、あまりホテルで過ごす事はなかったので、個人的にはよかったと思います。夜は周囲のお店がしまってしまうので、あらかじめ食事をする場所は考えていた方がよいかと思います。空港にシャトルバスも提携していて、タクシーより安く空港に行けて助かりました。Genuine Hotels.com guest review
Apenas o barulho do metro, mas nada que pertube a estadia.Genuine Expedia guest review
"Mixture of stengths and weaknesses"
Overall, this hotel has been beautifully modernised, and is well organised., but has some downsides. The location is great (3 metro lines!). The rooms are small (esp the bathroom) but well very fitted out with skill and care. THe downsides? My room was VERY dark (facing internal courtyard) which was depressing in mid-summer. Probably OK in winter :). […] And don't take the breakfast - it's depressing too - weak coffee, noisy TVs, far too many tables squeezed in, with uncomfortable seats (wrong height). Read moreGenuine Hotels.com guest review
"Una agradable estancia en París"
El viaje discurrió sobre las líneas de lo planificado, teníamos intención de que nuestra hija conociera París, lo más significativo, Torre Eiffiel, Arco del Triunfo,etc... pero también otros espacios menos concurridos por los turistas, parques y jardines, todos ellos muy agradables para visitar, y con muchas opciones para niños y niñas.Genuine Expedia guest review
"Nydelig støy fra tog..."
Bra beliggenhet men trangt og mye støy fra tog. Kanskje vi bare var uheldig med tildelt rom...?Genuine Hotels.com guest review
ビジネスホテルとしては非常に便利で過不足ないと思います。駅に近いうえ複数の路線を利用できますし、少々歩けばサン・ラザールへもアクセスできます。また、部屋には必要最低限のアメニティもそろっていますし、セイフティ・ボックス、冷蔵庫、ポットなどの備品もあります。ただし部屋とシャワールームは非常に狭いので、体の大きな方には窮屈だと思います。Genuine Expedia guest review
Nice hotel for short stays. Quiet area comfortably close to Rome metro station and within walking distance to Montmartre. The personnel in the hotel could do with a smiling course.Genuine Hotels.com guest review
整體來說，覺得都還ok,住起來算舒適，每天也都有清潔服務，只是浴室空間小了點，還有插頭空間很少!離地鐵站很近，而且附近有超市很方便，地點離一些景點都還算近！Genuine Expedia guest review
"Hotel tres bien rapport Q/P propre et confort"
Hotel tres bien rapport Q/P propre et confort, chambre tres mignonne et tres propre, joli petit balcon, proche metroGenuine Expedia guest review
"Adequate hotel room right next to the subway"
We were positively surprised about just how close the hotel was to supermarkets, food places and the subway - which was just what we needed for our visit. The hotel room was small, but not overly so. The bed was very comfortable, and so where the pillows. The shower was small as well, and kind of hard to reach bottles of soap and such that you had put […] on the floor. Also, the water was like Mordor most of the time. However, it was nice to see a container of soap on the wall inside the shower - so the space issue wasn't that big at the end of the day. The bathroom was very nice all in all! Finally, the colors were very pleasant and modern (white and green). The personel were available at all times, and very helpful! I would definitely recommend it to others, since the price was low without it affecting the quality! Read moreGenuine Expedia guest review
"pernottamento di 2 giorni"
La scelta dell'albergo è stata determinata dalla vicinanza alla stazione di Saint Lazare, in quanto la mattina successiva al mio arrivo dovevo prendere un treno molto presto. Ho rilevato un problema per quanto riguarda la connessione internet. Non sono riuscito ad inviare allegati tramite la mia casella di posta, forse per l'impostazione del firewall […] della rete dell'albergo Read moreGenuine Expedia guest review
"Très pratique pour aller à la Defense"
J'avais réservé une chambre une personne de 10m2 et j'avais un peu peur. Eh bien ça a été le contraire. J'ai été très agréablement surprise. La chambre est suffisamment grande, le lit très confortable et surtout elle est orientée à l'ouest ce qui fait qu'il y a du soleil le soir, après une journée de travail c'est très agréable. Il y a un frigo, une […] bouilloire, du wifi. C'est à 5 minutes de marche de la gare St. lazare ce qui est très pratiqué pour prendre le train pour la Défense plutôt que de prendre le RER. Read moreGenuine Hotels.com guest review
El personal, muy amable, alguno de ellos habla español. Yo reserve una habitación doble, estaba pequeñísima, apenas cabes por los pasillos (entre la cama y las paredes) La habitación de enfrente era de un tamaño " normal o estándar" supongo q era de las más caras!!! No recomiendo esta habitación a alguien con claustrofobia, pero para quien pase todo […] el día en la ciudad y regrese solo a dormir, es perfecto!!! El hotel es súper céntrico, a unos metros de la estación Roma. En Paris, el metro es lo mejor para andar, así q esto es una gran ventaja. La zona, súper tranquila y agradable, hay un súpermercado enfrente de la estación del metro. En mi caso no incluyeron el desayuno.... Pero por el precio q pague, debería incluirlo. Por lo q pude ver, el bufete era súper pequeño, así q decidí no pagarlo. Read moreGenuine Expedia guest review
La chambre est bien équipée et confortable. Le wifi permet une connexion satisfaisante. Le lit est agréable. La proximité de restaurant est également appréciable. De plus, le personnel est attentionné.Genuine Hotels.com guest review
パリのホテルのなかでは、かなりベッドも広く快適に過ごせました。 ただ、防音の関しては、独特の壁の薄さを感じました。Genuine Expedia guest review
"LIMPIO Y BIEN UBICADO; BUEN RUMBO"
ESTUVIMOS 5 NOCHES, A 100 M DE LA ESTACION DEL METRO ROMA, QUE ESTA A 4 ESTACIONES DEL ARCO DEL TRIUNFO, TRANQUILO VECINDARIO, CON UN SUPERMERCADO EN LA ESQUINA PARA COMPRAR FRUTA, AGUA, JUGOS Y BAGETTES PARA EL DIA A UN TERCIO DEL PRECIO DE LA ZONA "TURISTICA". SIN DUDA LO RECOMIENDO. LAS HABITACIONES PEQUEÑAS PERO CON TODO LO NECESARIO.Genuine Expedia guest review
"dignitoso ma rumoroso"
ho soggiornato in questo piccolo albergo a Parigi. si colloca in una posizione strategica, vicinissimo alla metro Rome, poco distante da Montmatre e a due passi dal centro. piccolo, carino (anche se erano in corso dei lavori di manutenzione), la nostra stanza (premium) era abbastanza spaziosa composta di due piccole camere ed un bagno. unico grande […] neo, sembrava di dormire sui binari del treno della vicina Gare Saint-Lazare oltre al personale pressoché muto e poco disponibile a illustrare e dare informazioni come quando di solito si arriva in un hotel. Read moreGenuine Expedia guest review
"Dos estrellas justas a precio de tres"
Todo el que viaje a París sabe que los hoteles los pagas y no tienen la calidad que reflejan las estrellas. En este caso no ha habido excepción y pagas un tres estrellas que por calidad aquí en España no llegaría a dos. + Lo positivo: Su ubicación. Tienes tres estaciones de metro a no más de 5-10 minutos andando lo cual es bastante cómodo. Las habitaciones […] están muy limpias y la calefacción funciona muy bien. Si bien con moqueta... a mi personalmente no me gusta y me da bastante asco. - Lo negativo: Habitaciones muy muy pequeñas. Con colchones y almohadas muy muy blandas. Baño minúsculo en el que prácticamente no pueden estar dos personas y sin calefacción. Las paredes están más o menos insonorizadas pero las puertas son una basura. A nosotros nos dieron una habitación justo enfrente del ascensor (y aunque éste es silencioso) se oyen todos los ruidos y eso añadido al poco respeto por el sueño de los demás por parte del resto de clientes alojados te hacía despertarte. A la habitación suben todos los olores del desayuno. Y a las 7h te despiertas debido al olor que inunda la habitación. El estar tan cerca de estaciones de metro y RER hace que el ruido de los trenes llegue perfectamente a la habitación. En mi caso de volver a París creo que buscaría otras opciones ya que el metro funciona muy bien. Read moreGenuine Hotels.com guest review
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