All hotels in Ottawa, Ontario, Canada
1 room, 2 adults
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319 Rideau St, King Edward and Rideau Street, Ottawa, ON, K1N5Y4, Canada, ‏‎855-238-1590
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3.1 / 5Good

Score breakdown (from 390 reviews)

Average rating for:

  • Cleanliness
    3.3
  • Service
    3.4
  • Comfort
    3.3
  • Condition
    2.8
  • Neighborhood
    3.5
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2.0 / 5Fair
"Where basic needs aren't always quickly met"
Wifi not working in room. Advised to call tech support. 4 hours later (1030pm) still sitting in lobby, as front desk staff didn't want to change me to another room. Finally I was moved to another room, which had lots of construction materials and bags of concrete etc. outside the door.
Genuine Hotels.com guest review
1 night business trip May 28, 2015
A Traveler
US
3.0 / 5Good
"A downtown hotel"
The hotel is undergoing renovation, and the room given to us was not yet done, especially the carpet that caused the bad smell. The bathroom was done and looked nice, but kind of small. The price was quite high for the kind of room and service we got. However, this hotel is right in the city center. It is good place for strangers because it is close to everything... just walking distance to places of interest.
Genuine Hotels.com guest review
1 night family trip May 24, 2015
felisa
US
2.0 / 5Fair
"not a good idea"
Try to avoid this hotel. There are a lot of choices in Ottawa with better rates and better location
Genuine Hotels.com guest review
2 night business trip May 11, 2015
maria
US
4.0 / 5Excellent
"Winterlube"
This hotel is in walking distance to everything. We stay here every year at this time for Winterlube. We like the size of the rooms and the fact that it has a fridge and a coffee maker. Also the rate is reasonable.
Genuine Hotels.com guest review
2 night romance trip Feb 7, 2015
Wanda E
US
1.0 / 5Poor
"No Customer Service"
Internet was not working, we escalated the issue to front desk, instead of fixing the issue front desk executive had given us 1-800 number to call their internet service provider, I guess we have to troubleshoot all their issues good luck everyone.
Genuine Hotels.com guest review
1 night business trip Oct 30, 2014
A Traveler
US
4.0 / 5Excellent
"Days inn Ottawa"
The hotel is great for the rate. It is in a convenient location downtown. The hotel and room was very clean and tidy. The hotel has off street car parking. Overall it is great value for the money. Next doors is a quirky cafe and on the other side is a niche Arts house style cinema. In the wider area are supermarkets, local restaurants and takeaway food yet only walking minutes from Byward Market and 10 minutes walk from Parliament.
Genuine Hotels.com guest review
5 night trip with friends Oct 20, 2014
Martin R
US
3.0 / 5Good
"It could be more comprehensive in its offers."
While the hotel is quite close to ByMarket, UofOttawa, and Parliament Hill, it's exercise room was sad looking, the carpets are super old and gross, the comforter isn't in a duvet, and they don't serve a continental breakfast. The attached restaurant is almost completely empty and tries to serve everything from sushi to hamburgers, korean to chinese - and hasn't gotten one of those things right. On the upside the restaurant does have ice, while the hotel does not. There are hostels near by that are quite comparable to this hotel.
Genuine Expedia guest review
Other trip Oct 14, 2014
GraduateLife
US
3.0 / 5Good
"great"
clean neat room, comfy bed
Genuine Hotels.com guest review
3 night trip with friends Oct 2, 2014
Thomas
US
3.0 / 5Good
Everything was ok just dated I wouldn't walk around the area after dark the people hanging out on the sidewalk out front was not very appealing
Genuine Hotels.com guest review
1 night family trip Sep 16, 2014
George
US
4.0 / 5Excellent
"Wifi"
The wifi is good and is not too slow at night. The room is big and comfortable
Genuine Expedia guest review
Other trip Jun 4, 2014
obi
US
4.0 / 5Excellent
"Hotel close to us consulate"
It was very cold and we picked the hotel as it is close to the us consulate. The staff is great with the note that the cleaning staff should pay more attention to detail. Lots of bars and restaurants around
Genuine Expedia guest review
Other trip Dec 16, 2013
A Traveler
US
3.0 / 5Good
"Convenient stay for a business conference."
Hotel staff was very pleasant and informative. The rooms were clean. Parking was convenient but not covered.
Genuine Expedia guest review
Other trip Oct 30, 2013
JC
US
3.0 / 5Good
"Close to restaurants"
My experience was good. Good location next to my business meeting. Lots of stores and restaurants around. One negative point, the fan in bathroom didn't work and I keep getting drafts from smoking room.
Genuine Expedia guest review
Other trip Oct 20, 2013
A Traveler
US
4.0 / 5Excellent
"Close to major attractions"
Had stayed in the hotel for close to a week. Initially got a room which was not upto the Days Inn standard. But when informed to the front desk staff, they were happy to get my room changed.
Genuine Expedia guest review
Other trip Oct 5, 2013
Sujith Kumar
US
4.0 / 5Excellent
"Clean hotel near the Ottawa market and Parliament"
I was looking for a quiet, clean, reasonable hotel and found it in the Days Inn Downtown Ottawa.
Genuine Expedia guest review
Other trip Sep 25, 2013
A Traveler
US
4.0 / 5Excellent
"its a nice hotel with free parking"
Its a nice hotel with free parking and good internet. Close to US Embassy. Room was cleaned and comfy.
Genuine Expedia guest review
Other trip Sep 25, 2013
Kammu
US
3.0 / 5Good
"Good for the rate, no more"
Smelly room, needs real cleaning in the bathroom
Genuine Hotels.com guest review
1 night trip Sep 3, 2013
A Traveler
US
3.0 / 5Good
It was ok.
Genuine Hotels.com guest review
6 night trip Aug 11, 2013
A Traveler
US
1.0 / 5Poor
Sticky everywhere blanket cover never cleaned
Genuine Hotels.com guest review
3 night business trip Aug 4, 2013
JJ
US
3.0 / 5Good
The location of the hotel was horrible. Did not feel safe walking outside of the hotel.
Genuine Hotels.com guest review
1 night trip Jul 21, 2013
Leanne
US
2.0 / 5Fair
"Disappointed..."
My husband and I were excited to stay in downtown Ottawa. To our disappointment, the hotel was very run-down. Elevator would break down daily, ice-machine was broken, a/c did not work properly, room was super small, and hotel staff was friendly but not always available. Would not stay here again!
Genuine Expedia guest review
Other trip Jul 15, 2013
Kerrbear
US
4.0 / 5Excellent
"Perfectly Adequate"
Downtown Ottawa, an easy walk to sights and public transport. The hotel is affordable and adequately maintained (occasional paint peeling, carpet could use replacing), warm, clean, and comfortable. Friendly front desk staff. I would stay there again.
Genuine Hotels.com guest review
2 night business trip Feb 27, 2013
Ildips
US
3.0 / 5Good
"Not a 5* but I'd stay again"
Great location and price. A few blocks away from a 24h loblaws and metro. 10 mins to the conference centre by foot. First room I had had wet carpets and smelled like mildew but they quickly let me change rooms. Next room was also quite worn but met my needs. Overnight front desk person was so helpful and friendly.
Genuine Hotels.com guest review
6 night business trip Feb 10, 2013
Ken
US
4.0 / 5Excellent
"Great Location, decent place"
I recently stayed at the Days Inn Downtown Ottawa with three of my girlfriends for we weekend away, and the suited our needs perfectly (Feb. 1 - 3). It is literally right downtown, we did not need to drive anywhere as everything was within walking distance. We had booked a Two-Queen room and even though the beds were described as Queen, they were certainly NOT (they were obviously Double beds). However, this was the only problem we had with our room the entire weekend. There was an issue with noise (drunken hooligans in the parking lot at 3am) and an unexplained fire alarm Saturday evening, but both are things that could not be controlled by the hotel staff. Although this hotel is far from luxurious, everything was acceptably clean and well-maintained. Also, the parking rates are more than reasonable, as I am accustomed to paying almost triple what I was charged at the Days Inn. If you are looking for a great location in Downtown Ottawa, I would recommend this hotel.
Genuine Hotels.com guest review
2 night trip with friends Feb 1, 2013
A Traveler
US
4.0 / 5Excellent
"Good location"
ood location hotel, good for the price you pay. Staff nice. Cheap but nice hotel.
Genuine Expedia guest review
Other trip Dec 3, 2012
A Traveler
US
2.0 / 5Fair
A very very worn and dated hotel. Carpets were disgusting and the room itself was adequate at best. Desk clerk was excellent and friendly. Obviously a good location being downtown but do yourself a favour, pay a bit more for piece of mind.
Genuine Hotels.com guest review
1 night trip Nov 6, 2012
R Braun
US
4.0 / 5Excellent
Pretty good location. Well connected. Close to eve yrhing.
Genuine Hotels.com guest review
1 night business trip Oct 15, 2012
smb
US
1.0 / 5Poor
"Dreadful! Go only if you want to smoke passively."
I had a non-smoking room in this hotel. The whole corridor had a stifling smell of cigarette smoke. Carpets were dirty and wrinkled. Room main light was flickering. Overall very untidy hotel. I would not recommend it to anyone.
Genuine Expedia guest review
Other trip Oct 4, 2012
ny
US
2.0 / 5Fair
"terrible hotel, i will never go back"
Good things:It is located close to downtown and the market but around the hotel looks like a ugly neighborhood. Bad: pretty old, ugly and bad decorations Stay away from this hotel!
Genuine Expedia guest review
Other trip Oct 1, 2012
A Traveler
US
3.0 / 5Good
"Good location if you are not meticulous"
I would rate this hotel 3 just because of the price given the good location and courtesy of the employees. The main attractions of the city are really close and within walking distance.The hotel upkeep however is very disappointing. The beddings look old and dirty. Brownish pillow cases instead of the supposed to be white color. Building hallways and elevator are dinggy and smelly.
Genuine Expedia guest review
Other trip Sep 30, 2012
A Traveler
US
2.0 / 5Fair
"disappointing old hotel"
disappointing old hotel, halls and rooms smelled of cheap air freshener, rear entry to hotel was not secure and anyone could walk in. Beds were very comfortable though and rooms were clean, just old. Very old tv in room.
Genuine Expedia guest review
Other trip Sep 29, 2012
A Traveler
US
4.0 / 5Excellent
Personel were very friendly and helpful. We were close to all the attractions. Ottowa has a very good transportation system. Although there were working on the streets we still had it pretty easy to walk from one place to the other. It rained one whole day, it sure was nice to see how it rains in an other part of the world. There's a cafeteria close to the hotel which was very good. Not the one that's next to the hotel but the one after in a old military building.
Genuine Hotels.com guest review
3 night trip Sep 6, 2012
Felix
US

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"Don't get near this place!"
The worst hotel ever! Wifi didn't work,bad cleaning, hear in the shower, dirty restroom, AC didn't work, dirt all over and very noisy.
Genuine Hotels.com guest review
4 night business trip Aug 9, 2015
A Traveler
IL
4.0 / 5Excellent
"Weekend Visit to Ottawa"
Wanted to be in the heart of Ottawa and your hotel definitely was the answer. Desk personnel were well groomed and very easy to talk with. Brenda the room housekeeper did an excellent job. Towels were a bit small but serviceable. Pleased that the contractor stopped working by 7:30. Glad that Parking was available at a reasonable price. Would definitely recommend your hotel.
Genuine Hotels.com guest review
3 night trip with friends Jul 30, 2015
Marg
CA
2.0 / 5Fair
Not very satisfied
Genuine Hotels.com guest review
1 night family trip Jul 27, 2015
indoo
CA
4.0 / 5Excellent
"Good experience"
Me and my family had a great night the room was great and very comfortable and next time we're in Ottawa we will for sure stay there. Everyone was so nice and everything was great!
Genuine Hotels.com guest review
1 night family trip Jul 25, 2015
Renata
CA
1.0 / 5Poor
"Alice in Wonderland meets the Bronx"
How to describe? Mix of Alice in Wonderland meets Bronx. When our family arrived in evening we were scared. Sketchy area. The front foyer is scary, paint peeling & dirty. Hallway had black walls & carpet neon colors/black, Under renos still. They tried to renovate room & looks mostly nice & modern. Bed was comfy but room smells musty, bathroom door old with 10 layers of paint & didn't close.
Genuine Hotels.com guest review
1 night family trip Jul 22, 2015
Val
AS
4.0 / 5Excellent
"Upgrade a nice surprise"
The staff was very accomodating and upgraded our room when we got there which was very nice. The hotel is under going some renovations, but did not inconvenience us in any way. Over all was a very comfortble stay.
Genuine Hotels.com guest review
2 night family trip Jul 15, 2015
Wendy
CA
4.0 / 5Excellent
"Special room"
One weird thing is that we got a room for handicapped people? It wasn't a big deal, only a bit uncomfortable when it came to showering.
Genuine Hotels.com guest review
1 night trip with friends Jul 18, 2015
A Traveler
CA
1.0 / 5Poor
"Terrible hotel"
Terrible experience
Genuine Hotels.com guest review
1 night business trip Apr 8, 2015
Doug
CA
1.0 / 5Poor
"Don't stay there"
While the receptionist and cleaning staff were friendly, this was the most unclean hotel I have experienced. They are undergoing construction. There were no signs stating such and at no time did any of the staff acknowledge the work being done. The hallways were disgusting. Dust was everywhere, the carpets were dirty, and the walls were stained and there was drywall either lying in slabs against the walls or with chunks taken out of it. I would NOT recommend this hotel to anyone at this time. Perhaps it will be better following construction
Genuine Hotels.com guest review
3 night business trip Jun 8, 2015
Craig
CA
3.0 / 5Good
"The worst Days Inn"
We have found Days Inn in other places to be pleasant, but not this one! It is in the process of being renovated, but the painting, wallpapering, etc. is not done very well. The quilt on our bed had been washed, was still a bit damp and the filling had turned into big lumps. We asked for a replacement, but we're told none were available. Not very comfortable. There also were some issues with the plumbing. The location was great, just ten minutes walking from the Byward Market. Supermarket just a minute away. Free parking was a plus.
Genuine Hotels.com guest review
3 night romance trip May 31, 2015
Jan
AU
3.0 / 5Good
"Renovations"
No warning when booking that the hotel was under major renos. Loud during the day, very dusty hallways. Paid full price for a work in progress
Genuine Hotels.com guest review
2 night business trip Jun 4, 2015
A Traveler
CA
3.0 / 5Good
"Ottawa"
Museums are awesome, parking protected (gated)
Genuine Hotels.com guest review
2 night family trip May 18, 2015
Lenora
CA
2.0 / 5Fair
"Dark and run down Hotel"
Dark hotel room. Hotel needs a mojor renovation.
Genuine Hotels.com guest review
3 night business trip May 12, 2015
Tony
CA
3.0 / 5Good
"was a decent night and centrally located"
was centrally located, hotel was decent at an affortable price
Genuine Hotels.com guest review
1 night business trip May 19, 2015
Courtney
CA
1.0 / 5Poor
"Not a pleasent experience for the money we paid."
My sincere advice if anybody dosent find any hotel then you can try this one.
Genuine Hotels.com guest review
1 night family trip May 11, 2015
Sanjay
CA
3.0 / 5Good
it was OK; the hotel is being renovated, there is still hope
Genuine Expedia guest review
Other trip May 19, 2015
A Traveler
CA
3.0 / 5Good
"Good stay"
The hotel was under reno's so a little messy in places but is quiet, for the long weekend, stayed there years ago when it was new and will stay again when the reno's are complete good price for downtown.
Genuine Hotels.com guest review
1 night family trip May 15, 2015
A Traveler
IE
4.0 / 5Excellent
"Average Price $120/night & don't expect luxury"
The hotel just recently done some renovations and it smelled a little bit. The materials they used were of quality but the paint job was pretty bad. You can see lots of small paint smears on the tiles and carpet.
Genuine Hotels.com guest review
1 night business trip May 14, 2015
Dominic
CA
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