"No Customer Service"
Internet was not working, we escalated the issue to front desk, instead of fixing the issue front desk executive had given us 1-800 number to call their internet service provider, I guess we have to troubleshoot all their issues good luck everyone.Genuine Hotels.com guest review
"Days inn Ottawa"
The hotel is great for the rate. It is in a convenient location downtown. The hotel and room was very clean and tidy. The hotel has off street car parking. Overall it is great value for the money. Next doors is a quirky cafe and on the other side is a niche Arts house style cinema. In the wider area are supermarkets, local restaurants and takeaway food […] yet only walking minutes from Byward Market and 10 minutes walk from Parliament. Read moreGenuine Hotels.com guest review
clean neat room, comfy bedGenuine Hotels.com guest review
Everything was ok just dated I wouldn't walk around the area after dark the people hanging out on the sidewalk out front was not very appealingGenuine Hotels.com guest review
The wifi is good and is not too slow at night. The room is big and comfortableGenuine Expedia guest review
"Hotel close to us consulate"
It was very cold and we picked the hotel as it is close to the us consulate. The staff is great with the note that the cleaning staff should pay more attention to detail. Lots of bars and restaurants aroundGenuine Expedia guest review
"Convenient stay for a business conference."
Hotel staff was very pleasant and informative. The rooms were clean. Parking was convenient but not covered.Genuine Expedia guest review
"Close to restaurants"
My experience was good. Good location next to my business meeting. Lots of stores and restaurants around. One negative point, the fan in bathroom didn't work and I keep getting drafts from smoking room.Genuine Expedia guest review
"Close to major attractions"
Had stayed in the hotel for close to a week. Initially got a room which was not upto the Days Inn standard. But when informed to the front desk staff, they were happy to get my room changed.Genuine Expedia guest review
"Clean hotel near the Ottawa market and Parliament"
I was looking for a quiet, clean, reasonable hotel and found it in the Days Inn Downtown Ottawa.Genuine Expedia guest review
"its a nice hotel with free parking"
Its a nice hotel with free parking and good internet. Close to US Embassy. Room was cleaned and comfy.Genuine Expedia guest review
"Good for the rate, no more"
Smelly room, needs real cleaning in the bathroomGenuine Hotels.com guest review
It was ok.Genuine Hotels.com guest review
Sticky everywhere blanket cover never cleanedGenuine Hotels.com guest review
The location of the hotel was horrible. Did not feel safe walking outside of the hotel.Genuine Hotels.com guest review
My husband and I were excited to stay in downtown Ottawa. To our disappointment, the hotel was very run-down. Elevator would break down daily, ice-machine was broken, a/c did not work properly, room was super small, and hotel staff was friendly but not always available. Would not stay here again!Genuine Expedia guest review
Downtown Ottawa, an easy walk to sights and public transport. The hotel is affordable and adequately maintained (occasional paint peeling, carpet could use replacing), warm, clean, and comfortable. Friendly front desk staff. I would stay there again.Genuine Hotels.com guest review
"Not a 5* but I'd stay again"
Great location and price. A few blocks away from a 24h loblaws and metro. 10 mins to the conference centre by foot. First room I had had wet carpets and smelled like mildew but they quickly let me change rooms. Next room was also quite worn but met my needs. Overnight front desk person was so helpful and friendly.Genuine Hotels.com guest review
"Great Location, decent place"
I recently stayed at the Days Inn Downtown Ottawa with three of my girlfriends for we weekend away, and the suited our needs perfectly (Feb. 1 - 3). It is literally right downtown, we did not need to drive anywhere as everything was within walking distance. We had booked a Two-Queen room and even though the beds were described as Queen, they were certainly […] NOT (they were obviously Double beds). However, this was the only problem we had with our room the entire weekend. There was an issue with noise (drunken hooligans in the parking lot at 3am) and an unexplained fire alarm Saturday evening, but both are things that could not be controlled by the hotel staff. Although this hotel is far from luxurious, everything was acceptably clean and well-maintained. Also, the parking rates are more than reasonable, as I am accustomed to paying almost triple what I was charged at the Days Inn. If you are looking for a great location in Downtown Ottawa, I would recommend this hotel. Read moreGenuine Hotels.com guest review
ood location hotel, good for the price you pay. Staff nice. Cheap but nice hotel.Genuine Expedia guest review
A very very worn and dated hotel. Carpets were disgusting and the room itself was adequate at best. Desk clerk was excellent and friendly. Obviously a good location being downtown but do yourself a favour, pay a bit more for piece of mind.Genuine Hotels.com guest review
Pretty good location. Well connected. Close to eve yrhing.Genuine Hotels.com guest review
"Dreadful! Go only if you want to smoke passively."
I had a non-smoking room in this hotel. The whole corridor had a stifling smell of cigarette smoke. Carpets were dirty and wrinkled. Room main light was flickering. Overall very untidy hotel. I would not recommend it to anyone.Genuine Expedia guest review
"terrible hotel, i will never go back"
Good things:It is located close to downtown and the market but around the hotel looks like a ugly neighborhood. Bad: pretty old, ugly and bad decorations Stay away from this hotel!Genuine Expedia guest review
"Good location if you are not meticulous"
I would rate this hotel 3 just because of the price given the good location and courtesy of the employees. The main attractions of the city are really close and within walking distance.The hotel upkeep however is very disappointing. The beddings look old and dirty. Brownish pillow cases instead of the supposed to be white color. Building hallways and […] elevator are dinggy and smelly. Read moreGenuine Expedia guest review
"disappointing old hotel"
disappointing old hotel, halls and rooms smelled of cheap air freshener, rear entry to hotel was not secure and anyone could walk in. Beds were very comfortable though and rooms were clean, just old. Very old tv in room.Genuine Expedia guest review
Personel were very friendly and helpful. We were close to all the attractions. Ottowa has a very good transportation system. Although there were working on the streets we still had it pretty easy to walk from one place to the other. It rained one whole day, it sure was nice to see how it rains in an other part of the world. There's a cafeteria close […] to the hotel which was very good. Not the one that's next to the hotel but the one after in a old military building. Read moreGenuine Hotels.com guest review
I like the location of the hotel, but the room is too dark. It need to replace all the light bulks to higher watts to bright up the room due to limited sun-light.Genuine Hotels.com guest review
"Great hotel for everyone"
Very good hotel, located in center of Ottawa, close to Parlament, National Gallery and ect. Excellent servis, very clean, comfortable, cheap parking.I would advise to everyone.Genuine Expedia guest review
Close to Byward Market other downtown locations. Reasonable price, helpful staffGenuine Hotels.com guest review
"I expected a little more in the hotel"
It needs a good Reno as the lighting was horrible through out the building the room was a reasonable size but needs fresh paint as I felt dirty after I took a shower as the tubs weren't in great shape and the back door is nevered locked ,where is the security ? specially where it's located. For price we paid I would hope parking was included.Genuine Hotels.com guest review
"Not a hotel -- more a hostel"
Would not recommend to anyone traveling with childrenGenuine Hotels.com guest review
It was fine.Genuine Hotels.com guest review
"Near just about everything"
I would come back again,everything was close to the hotel.Front desk was very helpful in getting bus schedules and answering all our questions. For me the bed was unconfortable I kept sliding off as the sides dipped too much. All in all for the price it was great.Genuine Hotels.com guest review
"Excellent hotel in the heart of Ottawa"
Quality hotel in the heart of Ottawa. 5-7 minute walking distance includes access to: the mall, awesome nightclubs and nightlife, Byward Market, Parliament Hill, and the Rideau Canal. Staff was superb and helpful in every way - very amiable people. Room service was great. Ultimately you can't go wrong with the price and location. It's a great franchise. […] Beds are comfortable and room was standard. Would definitely stay here again Read moreGenuine Expedia guest review
Reasonable place, reasonable cost. Located close to the Byward MarketGenuine Expedia guest review
The cleaning staff definatly did not know how to clean and we had to complain twice about there being broken beer bottle glass all over our carpet that had been there prior to our arrival before it was cleaned up and even then it was only the visible glass that was seen to them right by the fridge. On the first morning they did come in and make the […] bed and gave us two clean towels out of the required four that were used, they did not wipe or dust anything including the counters in the bathroom there was no toilet paper, coffee cups or coffee left in the room and the remote that was left on the bed when we left our room on Saturday morning we found under the desk. We did not enjoy our stay and will not use this hotel ever again. the staff discounted us for the room by not charging us for parking......a total of 10 dollars for the hassle of having to have the glass all over the floor it was not a good discount or in showing good hospitality. NOT RECOMMENDED Read moreGenuine Expedia guest review
Some of the reviews for this hotel do not do it justice. Front desk and housekeeping staff very personable. Room was clean and well furnished. Big grocery store located across the street and (most importantly) the liquor store is within a block. Ten minute walk to the war memorial and parliament buildings. It is an older hotel but it is kept well. For […] the location, amenities, and close proximity to the LCBO, I would consider it a deal. If you're not up for a bit of culture, stay at another hotel for twice the price. Read moreGenuine Hotels.com guest review
The Staff was accommodating,the room clean but the halls were in need of upgrades. Also the elevator was not functioning.Genuine Hotels.com guest review
"YOU GET WHAT YOU PAY FOR"
94 DOLLARS IN DOWNTOWN OTTAWA IS CHEAP YOU GET WHAT YOU PAY FOR WOULD STAY HERE AGAINGenuine Hotels.com guest review
"HORRIBLE EXPERIENCE AT DAYS INN"
The rooms are cozy but for the two days my family stayed at the Inn, our rooms were neither cleaned nor beddings changed even when I specifically requested for it. That aspect of our experience was horrible.Genuine Hotels.com guest review
"Days Inn on Rideau in Ottawa"
Good price, clean and comfortable.Genuine Hotels.com guest review
Everybody was nice, they were extremely nice while I was in. The problem is that they changed my towels only 3 times in a week. They didn't vacum the carpet at all, the bathroom was washed every 3 days and the guy at the front desk in the restaurant doesnt wash his hands. But the room I was in was a suit, very confortable and I would there again but […] I would look for better options. Read moreGenuine Hotels.com guest review
"My Ottawa trip"
my one complaint was the room had a strong smokers odor. I used to be a smoker so I appreciate being able to smoke in the room but please get some deodorizer to clear the smell.If in town again I would not hesitate booking at your hotel.Genuine Hotels.com guest review
Good location within the walking distance to almost all places we wanted to visit.Elevator was out of order for 2 days and there was nobody to help us to carry suitcases to the 4th floor. Room was big and clean but the rest of the hotel has seen better days.Genuine Hotels.com guest review
"Good for what i needed"
Service was nice, beds were super clean and comfortable. Shower room was a little dark and shower was old. The lock on the back door wasnt working which was fine. Overall the stay was pretty goodGenuine Hotels.com guest review
Our toilet broke seconds after getting into the room and we had to go downstairs and get a plunger and a mop and clean and fix the toilet because house keeping wasn't working. The room smelled terrible and was not clean at all! Never coming backGenuine Expedia guest review
For the price charged, certainly most poorly maintained hotel (or should I say motel) I have stayed in. Bathroom door would not lock, the shower holder would not stay in position but slide down on its own. We booked a room for 4 adults but found only 3 bathing towels and 1 face towel. When I called reception for addition ones, was told to come down […] to reception to collect them myself as he is "too busy." When I inquired the location of a tourist place the receptionist just handed over a map and provided the minimum of direction. Her body language suggested she is not willing to offer any more help. Main advantage is location (within walking distance of most tourist places, nearby grocery shops, pharmacy and fast food stores) and very reasonable parking charges. Would certainly not stay there again for that price. Read moreGenuine Expedia guest review
Just need a little exhaust fan. Looks like a little need of a change your tab to shower boxGenuine Expedia guest review
"Dirty,rundown room and unfriendly staff"
Dirty, rundown room and unfriendly staff oooooooooooooo Ooooooooooooooooo Oooooooooo OooooooooGenuine Expedia guest review
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