All hotels in Ottawa, Ontario, Canada
1 room, 2 adults
You can collect Welcome Rewards® nights here319 Rideau St, King Edward and Rideau Street, Ottawa, ON, K1N5Y4, Canada, ‏‎855-238-1590
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3.2 / 5Good

Score breakdown (from 403 reviews)

Average rating for:

  • Cleanliness
    3.4
  • Service
    3.5
  • Comfort
    3.4
  • Condition
    2.9
  • Neighborhood
    3.6

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Ottawa Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Is well located near shopping and the Byward Market area. No frills, good price, $5 parking where they let us leave the car even after checkout.
Genuine Expedia guest review
Other trip Jan 1, 2015
Gyn
CA
4.0 / 5Excellent
"A nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
A very nice stay at Days Inn downtown Ottawa. The room is pretty quiet and clean, everything looks good, just the remote control of TV set a little bit of hard to use.
Genuine Hotels.com guest review
1 night trip Dec 20, 2014
A Traveler
CA
3.0 / 5Good
"Good location in market area of Ottawa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hallways seem dated and need new carpets, but room was fine.
Genuine Expedia guest review
Other trip Dec 16, 2014
A Traveler
CA
4.0 / 5Excellent
"My stay in the Day's Inn Hotel in Downtown Ottawa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
On the day I first arrived in Ottawa I checked into this hotel. At first my room looked good and I liked the view outside my window. I realised the toilet was not flushing so I went to the desk and asked them to get a maintenance man to look into it. While I was out he fixed the problem of the toilet not flushing, but another problem arose. There seemed to be a leak in the toilet and water was getting all over the bathroom floor. I went to the desk and told them the new problem and they sent the maintenance man up to my room, but when I returned the problem was not gone. I decided to switch rooms in the hotel. They moved me to another room and this time there was nothing wrong with the new room. It was comfortable and clean.
Genuine Expedia guest review
Other trip Dec 10, 2014
John
CA
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Some of the reviews for this hotel do not do it justice. Front desk and housekeeping staff very personable. Room was clean and well furnished. Big grocery store located across the street and (most importantly) the liquor store is within a block. Ten minute walk to the war memorial and parliament buildings. It is an older hotel but it is kept well. For the location, amenities, and close proximity to the LCBO, I would consider it a deal. If you're not up for a bit of culture, stay at another hotel for twice the price.
Genuine Hotels.com guest review
1 night family trip Dec 3, 2014
Geoffrey
CA
2.0 / 5Fair
"Seen better DAYS"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The staff put on a good show under terrible circumstances… The hotel is just too run-down and dated to be properly cleaned and serviced. This was a last minute booking, of last resort. However, it is close to the downtown core and if you need access to your vehicle or want to be able to keep a close eye on things the inner court yard rooms are drive up, motel style. This was handy for loading and offloading equipment, but it also appeared this wasn’t the only business going on in the parking area….
Genuine Expedia guest review
Other trip Nov 22, 2014
Derek
CA
4.0 / 5Excellent
"Close to where we wanted to be."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Elevator was broken but we only had to go up one flight of stairs. The coffee pot wasn't washed even though the coffee was obviously used. But we didn't have to ask for a third towel for our third person like we have had to do at other hotels. Beds comfortable and room good size. We were very comfortable in the room.
Genuine Expedia guest review
Other trip Nov 22, 2014
C
CA
3.0 / 5Good
"Okay place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The Staff was accommodating,the room clean but the halls were in need of upgrades. Also the elevator was not functioning.
Genuine Hotels.com guest review
1 night business trip Nov 18, 2014
Larry
CA
2.0 / 5Fair
"Conveniant Location, Terrible Hotel!"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Dirty hallways, dirty bathroom, empty beer can in room, ice machine broken, lights not working in the room
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
CA
4.0 / 5Excellent
"YOU GET WHAT YOU PAY FOR"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
94 DOLLARS IN DOWNTOWN OTTAWA IS CHEAP YOU GET WHAT YOU PAY FOR WOULD STAY HERE AGAIN
Genuine Hotels.com guest review
1 night family trip Nov 9, 2014
hepburn
CA
3.0 / 5Good
"HORRIBLE EXPERIENCE AT DAYS INN"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The rooms are cozy but for the two days my family stayed at the Inn, our rooms were neither cleaned nor beddings changed even when I specifically requested for it. That aspect of our experience was horrible.
Genuine Hotels.com guest review
2 night family trip Nov 1, 2014
A Traveler
CA
2.0 / 5Fair
"Not nice"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Room too small bed right beside the door entrance
Genuine Expedia guest review
Other trip Nov 4, 2014
A Traveler
CA
3.0 / 5Good
"Convenient location downtown Ottawa"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I needed a hotel Ottawa and this one fit the bill. I enjoyed the fact it was conveniently located in walking distance to the Rideau Centre and the Byward Market.
Genuine Expedia guest review
Other trip Oct 26, 2014
A Traveler
CA
4.0 / 5Excellent
"Days Inn on Rideau in Ottawa"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
Good price, clean and comfortable.
Genuine Hotels.com guest review
2 night business trip Oct 21, 2014
Susan
CA
2.0 / 5Fair
"Our stay on Oct 17,2014"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel was OK. Somewhat old and run down. Restaurant in hotel wasn't very good. We had breakfast there, quite expensive for what we got. Very hard to get into parking as it was really busy on the street. Beds were very comfortable. Air conditioning was quite loud. I won't go back there again even though it was close to a lot of attractions.
Genuine Expedia guest review
Other trip Oct 19, 2014
A Traveler
CA
2.0 / 5Fair
"Hotel is in main area close to most things"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
The hotel is in the downtown core close to most things...parliament, Uof O, etc...but also in a somewhat run down area. Lots of street people hanging around.
Genuine Expedia guest review
Other trip Oct 11, 2014
Kelly
CA
4.0 / 5Excellent
"Excellent people"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    5.0
Everybody was nice, they were extremely nice while I was in. The problem is that they changed my towels only 3 times in a week. They didn't vacum the carpet at all, the bathroom was washed every 3 days and the guy at the front desk in the restaurant doesnt wash his hands. But the room I was in was a suit, very confortable and I would there again but I would look for better options.
Genuine Hotels.com guest review
3 night business trip Oct 2, 2014
Leocadia
MX
3.0 / 5Good
"My Ottawa trip"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
my one complaint was the room had a strong smokers odor. I used to be a smoker so I appreciate being able to smoke in the room but please get some deodorizer to clear the smell.If in town again I would not hesitate booking at your hotel.
Genuine Hotels.com guest review
4 night trip with friends Oct 1, 2014
Michaele
CA
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    3.0
Good location within the walking distance to almost all places we wanted to visit.Elevator was out of order for 2 days and there was nobody to help us to carry suitcases to the 4th floor. Room was big and clean but the rest of the hotel has seen better days.
Genuine Hotels.com guest review
2 night trip with friends Sep 30, 2014
Eva
CA
3.0 / 5Good
"Good for what i needed"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Service was nice, beds were super clean and comfortable. Shower room was a little dark and shower was old. The lock on the back door wasnt working which was fine. Overall the stay was pretty good
Genuine Hotels.com guest review
1 night trip with friends Oct 4, 2014
Avery
CA
5.0 / 5Outstanding
"Nice hotel close to rideau centre mall"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
that's the third time I've been staying at this hotel and I'm always satisfied. The people at the front desk are always pleasant. My room have always been clean. I def reccomend this hotel.
Genuine Expedia guest review
Other trip Oct 6, 2014
Julie
CA
3.0 / 5Good
"Close enough to walk to downtown area"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Close enough to walk to Parliment Hill and area. Hotel was ok but just tired. Staff was fine.
Genuine Expedia guest review
Other trip Oct 6, 2014
Ron
CA
3.0 / 5Good
"Ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is not right for what number room to book before ?
Genuine Expedia guest review
Other trip Oct 4, 2014
A Traveler
CA
2.0 / 5Fair
"Older Hotel"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Old hotel that the elevator did not work for 2 days. Rooms were not cleaned on a daily basis. Had to ask for towels and room to be cleaned. Did not have assistance with luggage when checking out, and should have due to elevator being broken.
Genuine Expedia guest review
Other trip Oct 2, 2014
gin
CA
4.0 / 5Excellent
"Review"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Although not necessarily appealing from the street -don't be fooled - a wonderful hotel with attentive staff.
Genuine Expedia guest review
Other trip Oct 1, 2014
A Traveler
CA
2.0 / 5Fair
"Fare hotel clean but. Needs many updates ."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    1.0
  • Neighborhood
    -
Good service clean but very run down. Enjoy the parliament building , parks and shopping.
Genuine Expedia guest review
Other trip Oct 1, 2014
Anna
CA
3.0 / 5Good
"not very bright"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
My only negative thought is that the room was kind of dimly lit. With all the light on it was not very bright inside the room.
Genuine Expedia guest review
Other trip Sep 30, 2014
A Traveler
CA
3.0 / 5Good
"Close to parliament"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Not in the best part of town. Very tired hotel...
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
CA
1.0 / 5Poor
"Gross!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Our toilet broke seconds after getting into the room and we had to go downstairs and get a plunger and a mop and clean and fix the toilet because house keeping wasn't working. The room smelled terrible and was not clean at all! Never coming back
Genuine Expedia guest review
Other trip Sep 22, 2014
Lyndsey
CA
1.0 / 5Poor
"Disappointing Experience"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
For the price charged, certainly most poorly maintained hotel (or should I say motel) I have stayed in. Bathroom door would not lock, the shower holder would not stay in position but slide down on its own. We booked a room for 4 adults but found only 3 bathing towels and 1 face towel. When I called reception for addition ones, was told to come down to reception to collect them myself as he is "too busy." When I inquired the location of a tourist place the receptionist just handed over a map and provided the minimum of direction. Her body language suggested she is not willing to offer any more help. Main advantage is location (within walking distance of most tourist places, nearby grocery shops, pharmacy and fast food stores) and very reasonable parking charges. Would certainly not stay there again for that price.
Genuine Expedia guest review
Other trip Sep 18, 2014
Gary
CA
4.0 / 5Excellent
"Washroom"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Just need a little exhaust fan. Looks like a little need of a change your tab to shower box
Genuine Expedia guest review
Other trip Sep 18, 2014
Ron
CA
1.0 / 5Poor
"Dirty,rundown room and unfriendly staff"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Dirty, rundown room and unfriendly staff oooooooooooooo Ooooooooooooooooo Oooooooooo Ooooooooo
Genuine Expedia guest review
Other trip Sep 4, 2014
f
CA
4.0 / 5Excellent
"very close to University of Ottawa"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
pleasant stay with this hotel which is very close to UofOttawa, where my son will spend his 4yrs away from us.
Genuine Hotels.com guest review
1 night trip Aug 28, 2014
Joey Felix
CA
4.0 / 5Excellent
"10 minutes away from it all"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We had a great time, the only complaint is the noise level from the street as the cars drive by. I would suggest that if you stay here ask for a room in the back this way the traffice will not bother you as you try to sleep :)
Genuine Hotels.com guest review
3 night trip Aug 28, 2014
A Traveler
CA
1.0 / 5Poor
"Will never stay here again!!!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
It's not what it shows on the internet Disgusted by the dirty linens and worst customer service
Genuine Hotels.com guest review
1 night trip Aug 29, 2014
Toronto
CA
4.0 / 5Excellent
"Always comfortable"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We have stayed here a number of times now and always find the service to be friendly and the rooms clean. The hotel is a little old but it is centrally located near pretty much everything you need. It also has plenty of parking for only $5 a night which a lot of the downtown hotels don't have.
Genuine Hotels.com guest review
2 night family trip Aug 16, 2014
Monica
CA
2.0 / 5Fair
"Only reason for stay is they offered smoking"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Will look for a different hotel next time
Genuine Hotels.com guest review
3 night family trip Aug 16, 2014
A Traveler
CA
2.0 / 5Fair
"Needs an upgrade?"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Nice staff, hotel out of date. Parking is limited being so close to the downtown area
Genuine Expedia guest review
Other trip Aug 21, 2014
A Traveler
CA
3.0 / 5Good
"close to place to see"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
it was ok but there was some guess that were someking in the alway of the room..
Genuine Expedia guest review
Other trip Aug 21, 2014
A Traveler
CA
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Parked the car for three days and walked everywhere. Only $5 per day to park.
Genuine Expedia guest review
Other trip Aug 15, 2014
Jeff
CA
1.0 / 5Poor
"Dirty"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Not worth a dime. Tried to change days and was told they would but charged us the full amount after we left - now we have to refute the bill. You can't trust them.
Genuine Expedia guest review
Other trip Aug 14, 2014
A Traveler
CA
5.0 / 5Outstanding
"Supposed to be in this hotel provide a meal togeth"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The location is excellent and offers services more than wonderful
Genuine Expedia guest review
Other trip Aug 14, 2014
A Traveler
CA
3.0 / 5Good
"Good location close to the needs"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel has a good location close to the things that I wanted to know as a tourist. Unfortunately the staff are not friendly
Genuine Expedia guest review
Other trip Aug 10, 2014
hugo
CA
3.0 / 5Good
"visitor"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
brief visit to Ottawa I choose this hotel because of its location where it has easy access from the airport
Genuine Expedia guest review
Other trip Aug 8, 2014
A Traveler
CA
4.0 / 5Excellent
"Good deal"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was good over all worth the price
Genuine Hotels.com guest review
3 night romance trip Jul 30, 2014
Joe
CA
4.0 / 5Excellent
"A lot of rough people out front at night time"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Super price for the location. Very basic hotel. Air conditioner did not go very high so room was very hot.
Genuine Expedia guest review
Other trip Aug 7, 2014
A Traveler
CA
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Shower needed some repairs
Genuine Hotels.com guest review
2 night trip Aug 2, 2014
Bill
CA
2.0 / 5Fair
"Tiny Room and Beer Smell"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Tiny Room and Beer Smell Room was vert tiny, couldn't close bathroom door without moving table & chair. The stairwell smelled like stale beer, cheers???
Genuine Expedia guest review
Other trip Aug 5, 2014
A Traveler
CA
3.0 / 5Good
"Ok Hotel - Close to everything downtown Bars!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The front desk staff we upon arrival was lovely and there was one overnight that was nice and helpful as well, the one as we left was not so nice- otherwise I'd give hotel staff 5 stars. The hotel kind of looks like the shining in the hallway, but the rooms are nice, big bathrooms.
Genuine Expedia guest review
Other trip Jul 22, 2014
SailorChristina
CA
3.0 / 5Good
"A hotel that is conveniently located in Ottawa"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
This hotel is close to the Parliament, the market, the canal, etc. It is definitely an old buildling. However, it met all my needs, and I was quite comfortable during the stay.
Genuine Hotels.com guest review
5 night business trip Jul 13, 2014
A Traveler
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews