The outside is nice. The lobby is nice. We had high hopes about the restaurant. Boy were we wrong. We specifically asked for a non smoking room and when we got in there it smelled so overpowering of smoke that I called the front desk so I wouldn't be charged for it. Only half the outlets worked and the pillows went flat as pancakes the second you laid […] down. The breakfast was awful. Watery, soggy eggs and potatoes and the slowest service you could imagine. Just avoid this place and stay at a chain hotel. Read moreGenuine Expedia guest review
"Good value, great staff"
The facilities & amenities aren't anything special. Plenty of parking out front, overall clean, hallways smelled a bit like tobacco smoke even in the non-smoking floor (but smelled fine inside of the room), towels were rough & scratchy, walls were very thin (could hear the neighbors well into the night), location was convenient being close to freeway […] entrance/shopping/food, decent restaurant on site, printer & computers in lobby, and free wi-fi in room. Service from the staff was excellent from front desk to restaurant. One of the servers helped me out immensely when I wanted to grab something quick to eat before running to an appointment, and she was so pleasant about it. Read moreGenuine Hotels.com guest review
This hotel is close to everything and is one of "Best for the Price" we have stayed at.Genuine Hotels.com guest review
Response by Monarch Hotel & Conference Center That you for your post! Tammy Thompson Director of Sales
The hotel was very nice. We enjoyed our stay.Genuine Expedia guest review
Response by Monarch Hotel & Conference Center Thank you for taking the time to comment on your stay.We hope that you will be our guest again in the future!
"Okay place that has seen better days"
It was fine but overall I felt that I was back a few decades in time. Could use some modernization throughout.Genuine Hotels.com guest review
"convention seminar site"
nice clean and accommodating. Clean and quiet rooms despite the nearby highway traffic. would stay again.Genuine Expedia guest review
Response by Monarch Hotel & Conference Center Dear Ron - Thank you for sharing about your stay at the Monarch. We are glad to hear that you found your room clean, quiet and accommodating. I hope the convention was enjoyable and that you will think of us next time you are in Oregon! Tammy Thompson Director of Sales
"Late arrival welcoming room"
We arrived late and room was all that we expected. The next day I had a meeting that lasted all day. My wife did a late check out(noon) and then found plenty of shopping within walking distance.Genuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Dear Ron, Thank you for staying with us here at the Monarch! We are glad that you enjoyed your stay and that your wife was able to enjoy the shopping at the Clackamas Town Center and Clackamas Promenade. We hope you both will visit us again soon!
We enjoyed our stay and our meal . We want to give attention to your Chef.Genuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Dear Ron - Thank you for posting about your anniversary dinner and overnight stay. I will be sure to share your post with the Chef! Tammy Thompson Director of Sales
"Avoid if you are a non smoker"
The switch to a non smoking facility was only 30d ago so the rooms smelled like ashtrays. The staff was so kind to get us into a cleaner room. But, we didn't stay. Checked out same day. Some of the cleanliness details were seriously overlooked. Dirty, stained hallway carpets, dirt in room corners, etc.Genuine Expedia guest review
"Nice place. Very helpful with the shuttle service."
Was a very nice place. Close to a large mall and a ton of food places. Too cold to use the pool but pretty fountains on the grounds.Genuine Expedia guest review
Response by Monarch Hotel & Conference Center Thank you for taking the time to share your comments about the Monarch Hotel. We are glad that you enjoyed your visit and had the opportunity to take advantage of the excellent shopping and restaurants at the Clackamas Town Center. We hope next time you will be able to come in the summer and enjoy our outdoor pool!
"Convenient but staff not friendly/helpful"
Location is convenient, facilities are ok; but staff aren't friendly and not helpful at all...we didn't even be greeted when arrived!Genuine Expedia guest review
"Hotel a LARGE disappointment!"
When checking in to a NON SMOKING hotel, you would hope that is the case. The first room we checked into absolutely reaked of cigarette smoke. When I called the front desk to request a room change, I had to drag everything back downstairs (no assistance to help us) so we could switch rooms. When walking back down, I did hear a concierge mention how […] that room had smelled in the past and he didn't want to be the one to clean it. I don't think he heard me though. I ended up with a room on the 1st floor with a building up light directly outside my window which was brighter than the sun even with the blinds closed. If anyone uses water from a shower/toliet/sink in a room next to you, it sounds like a freight train is coming through the walls. The hair dryer was absolutely disgustingly dusty/dirty with stains all over it and when you turned it on high, it sounded like it should be working, but it barely pushed a tissue off of the counter, let alone dry my hair. The shower itself was a super tiny shower head that had absolutely no pressure in it what-so-ever. Beds were uncomfortable with extremely rough sheets and flat pillows. Hallway carpets were stained and very outdated. Dust everywhere you looked. Read moreGenuine Expedia guest review
"Friend getting married.."
The hotel smelled old, musty. The room itself was clean. The bed was comfortable. I would stay again.Genuine Expedia guest review
"Nice place to stay"
We have our annual conference at the Monarch. They treat us well, the rooms are clean and the price is right.Genuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Dear Mike - Thank you for taking the time to post about your experience with the Monarch. We look forward to having you as our guest for your next conference! Tammy Thompson Director of Sales
"Mislead About Being Nice"
The rate we paid was WAY higher than it should have been. The hotel itself was not even nice. The carpets in the hallway looked dirty. I don't think it was worth what we paid for, it should be priced to about half of what it really is.Genuine Hotels.com guest review
"great shops and restaurants"
Surrounded by old Spaghetti Factory, Chevys, Red Robin, Clacamas Town center, Target, Kohls.... need I go on... I felt I was heaven... OH don't forget Starbucks every block, Hotel was fine, quiet room, Lounge where they knew what I was coming in for, they remembered me. Great service. Personable hotel desk people.Genuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Dear Yvonne - We are glad to hear that you enjoyed your stay at the Monarch and were able to enjoy the local restaurants and shopping as well! Thank you for taking the time to share your comments. We hope to see you again soon!
"Never Use Rm 360"
Rm 360 - Leaks when taking a shower, unless you intend to use all the provided towels to contain the flooding. Rm 219 smelt like a dump... Hotel staff should leave the windows open, to alleviate this condition. During check-in please request not to be assigned a room facing the freeway unless you brought your ear muffs if you are a light sleeper.Genuine Expedia guest review
"Nice hotel for the price"
The hotel was clean except for the smell of cigarets in the hallways.Genuine Expedia guest review
Wifi did not work in our room when we checked in. I called to see about having it fixed or move rooms, the front desk said they would find us another room, they never even called back to say there wasn't one available.Genuine Hotels.com guest review
I am very big into smell, and the odor of this hotel gave the impression that at one point heavy smoking was enjoyed throughout the property. Rooms need updating, refreashing. Very friendly staff.Genuine Expedia guest review
"Nice, comfortable and clean!"
The hotel was very nice and comfortable. It was clean and exceeded my expectations. The beds were very comfortable! I had a very pleasant experience staying here. The staff was friendly and cordial. Also, it is close to many places to eat. I would definitely stay here again and I recommend it to everyone.Genuine Expedia guest review
"Lots of back to school shopping, close to mall."
After shopping for back to school clothes, we had a great time playing in the outdoor pool. Staff was friendly and helpful. The room was spacious and beds were comfortable. I appreciated the complimentary Wifi.Genuine Expedia guest review
"Not worth the money"
Titles says everything......Genuine Hotels.com guest review
Had a good time, was a last minute decision and the hotel was great to accomodate us.Genuine Expedia guest review
"Vanilla but Nice"
We had a pleasant stay. The surrounding area has a lot to offer...except a grocery. The hallways are a little scary; The Shining came to mind. However, once you are in your room the feeling passes. Not afraid to walk on the carpets with bare feet; I'm sure you get what I mean. The staff was very responsive to any requests and the onsite restaraunt was […] a convenient alternative to venturing out. The pool was pretty but small. Over all a pretty decent place to stay for a short term visit. Oh, a plus if you are a single person, a lot of pilots stream through the hotel :-) Read moreGenuine Expedia guest review
"Great location, great atmosphere, wonderful staff."
We have stayed here before mainly because this hotel is near our grandchildren. It has a wonderful staff and the most comfortable beds of any hotel I've previously stayed. They offer an airport shuttle which is great. There is a nice restaurant on site and a lounge. Brian the bartender on duty is a gem and is a good ambassador for the hotel and the […] area. Our room was clean, quiet, and good sized. Wi-Fi is available throughout the premises and there is also a business center. Room rates are reasonable in my opinion. We booked with Expedia this time but have used the hotels web site before with no problems. The pool is large and a good temperature. Plenty of towels available poolside. The hotel is located across the street from many restaurants and two large shopping centers. We noticed airline staff stay here often which to me is a good sign. This is our go to place to stay when we are in the Portland/Oregon City area. We have traveled to many large US cities; Chicago, New York, San Francisco, L.A. , Dallas/Ft.Worth, Boston, Savannah, New Orleans, so we have experienced all types of hotels, and this is a favorite of ours. Its not fancy but it is a very nice place to stay. Read moreGenuine Expedia guest review
Was a greay place to stay atGenuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Dear Beckey - Thank you for taking the time to rank the Monarch!
Great staffGenuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Dear Smith - Thank you for taking the time to review the Monarch. We are pleased to hear that you enjoyed your interaction with the staff!
"Nice hotel; easy access to freeways and shopping"
The first impression is very good and my checkin went very smoothly with no surprises. The hallways to the room need new carpets. The bathroom was cramped. They have a very nice looking outside pool, but we did not have time to see if the perception was match by the actual experience. The breakfast from the menu in their restaurant was quickly prepared […] and mostly tasty, although I was disappointed when their "home potatoes" turned out to be undercooked hashbrowns as opposed to the much more attractive looking fried potato cubes on the buffet. I've tried other hotels in the area and this is better and the price I paid was fair. Read moreGenuine Expedia guest review
Very enjoyable. Met all expectations.Genuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Thank you for taking the time to review the Monarch. We appreciate it!
"Adequate for what we needed"
Way too loud at night Kids running up and down the hallwayGenuine Expedia guest review
"5 Star Service at a 3 Star Hotel!"
5 Star service at a 3 Star hotel, the Monarch is an excellent value! Could be the clean, fresh, Oregon air, but everyone's in a friendly mood there. ALL of the staff goes out of their way to make you feel comfortable. The hotel is conveniently located, offers a free airport shuttle, and you can easily walk to restaurants, the mall, or Target for misc. […] necessities. The rooms were spacious, comfortable bed, and room service was incredibly fast. I was attending a family wedding there, and everything about the event (food, service, banquet room) was lovely. Family/Friends spent a lot of time gathering around the pool, and a poolside phone made it ridiculously easy to place food and drink orders that arrived lightening fast; speaking of which, so were the computers/printers for checking in, and printing our boarding passes. Had an affordably fabulous time! Read moreGenuine Hotels.com guest review
"closest to my sons aparment"
very friendly staff,good restaurant, nice bar. I was tarveling alone and felt very safe and relaxed there.Genuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Dear Jackie - Thank you for taking the time to share your comments about the Monarch. We are glad to hear that you enjoyed your interactions with the staff as well as the restaurant and bar. We hope to see you again soon!
"Okay; no better."
Noisy; right next to freeway. Blah blah blah blah blah blah blah.Genuine Expedia guest review
"Great hotel around"
The best around period. The staff was great. Clean and everything is great.Genuine Expedia guest review
Response by Monarch Hotel & Conference Center Dear Michael - Thank you for taking the time to post your comments. We appreciate your business and hope you will be our guest again soon!
Only complaint was that the wifi did not work sometimes and when it did it was extremely slow, had to go and use the lobby computers and they were even slow. Everything else about the hotel is excellent.Genuine Expedia guest review
"Perfect location for us as we were visiting family"
Everything was GREAT! Only problem I had was when we checked in there was an elderly couple who needed to get to the 2nd floor but the closest elevator was broken. Instead of a staff walking them to the next closest elevator (it was actually kind of far) they were just "told" where to go. The husband was using a walker :( after we checked in we had […] to walk to the "closest" elevator & saw that the elderly couple were still looking for the elevator. We helped them. That was my only "beef" with this hotel. Read moreGenuine Expedia guest review
Nice, clean, quiet, convenient place to stay. Food was so, so and no complimentry breakfast.Genuine Hotels.com guest review
"Very reasonable price for pleasing stay."
Our daughter and family live in the area so we get our own comy bedroom and get to visit family at the same time.Genuine Expedia guest review
Response by Monarch Hotel & Conference Center Thank you for taking the time to post about your stay at the Monarch. We are glad that you found you visit enjoyable and our prices reasonable. We hope you will think of us again the next time you are here visiting your family!
"right next to a wide variety of shops and a mall"
the staff was very friendly, the room was clean. The bed was firmer than I would have liked and the unfortunately the pool was closed both days during our stay which was disappointing.Genuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Dear Julie - Thank you for your post about your stay with us. We are glad that you fund the staff friendly and were able to enjoy the fantastic shopping at the Clackamas Town Center and Clackamas Promenade. It looks like you may have stayed a week or two before our pool opened for the season (typically opens Memorial Day Weekend). We hope next time you visit you will be able to enjoy some fun in the sun!
I like it all including staff they deserves raise for their hard work and good work ethicsGenuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Dear Christopher - Thank you for sharing your comments about the staff and service of the Monarch. I have shared your comments with the General Manager about the raises :) We are very glad that you enjoyed your stay and hope to see you again soon!
"Great Location - Nice Place"
Very good deal for the moneyGenuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Dear Mike - Thank you for taking the time to post. We are glad that you found the accommodations nice for the money and the location convenient. We hope to be at the top of your list when your future travels bring you to Clackamas!
Needed a room close to home for one evening during a remodel. Room was very nice. Only issue was person in room above was up at 3:30 am and you could hear them walking around and the shower running, otherwise very nice.Genuine Hotels.com guest review
nice place, not fancy, but not run down eitherGenuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Dear C.D. Thank you for taking the time to post!
Good, room smelt a tad like old something but appeared clean and was really comfortable. For the Expedia deal I got it was definitely worth it but standard rates may have been rated a tad bit lower.Genuine Expedia guest review
"Ok for a quick night"
Nice stay. Easy location right on my route. Nothing major to complain about, except the floor was squeaky (feel sorry for the person below me when I got up at 5am) and the bed kept me tossing and turning all night. Still, I slept. For the money, I supposed I couldn't ask for more.Genuine Hotels.com guest review
Big rooms, friendly staff and good price.Genuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Dear Jesse - Thank you for taking the time to rate the Monarch. We are glad to hear that you found the staff friendly and the rooms a good value. We hope you will visit us again soon!
The hotel was convenient for work, but the room was slightly musty. The shower was hard to turn on, and the temperature kept changing. Breakfast and lunch was very good.Genuine Hotels.com guest review
Every thing was great however they had to have us change rooms because of a leaking drain in the shower. For the inconvienence they gave use 2 breakfast vochures for $10 and breakfest cost more then the $10. If they are going to comp a meal cover the whole thing and we will catch the tip.Genuine Expedia guest review
"Wouldn't stay there again..."
The room was all right, but there was a smell in the hallways that was unpleasant.Genuine Expedia guest review
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