Wifi did not work in our room when we checked in. I called to see about having it fixed or move rooms, the front desk said they would find us another room, they never even called back to say there wasn't one available.Genuine Hotels.com guest review
I am very big into smell, and the odor of this hotel gave the impression that at one point heavy smoking was enjoyed throughout the property. Rooms need updating, refreashing. Very friendly staff.Genuine Expedia guest review
"Nice, comfortable and clean!"
The hotel was very nice and comfortable. It was clean and exceeded my expectations. The beds were very comfortable! I had a very pleasant experience staying here. The staff was friendly and cordial. Also, it is close to many places to eat. I would definitely stay here again and I recommend it to everyone.Genuine Expedia guest review
"Lots of back to school shopping, close to mall."
After shopping for back to school clothes, we had a great time playing in the outdoor pool. Staff was friendly and helpful. The room was spacious and beds were comfortable. I appreciated the complimentary Wifi.Genuine Expedia guest review
"Not worth the money"
Titles says everything......Genuine Hotels.com guest review
Had a good time, was a last minute decision and the hotel was great to accomodate us.Genuine Expedia guest review
"Vanilla but Nice"
We had a pleasant stay. The surrounding area has a lot to offer...except a grocery. The hallways are a little scary; The Shining came to mind. However, once you are in your room the feeling passes. Not afraid to walk on the carpets with bare feet; I'm sure you get what I mean. The staff was very responsive to any requests and the onsite restaraunt was […] a convenient alternative to venturing out. The pool was pretty but small. Over all a pretty decent place to stay for a short term visit. Oh, a plus if you are a single person, a lot of pilots stream through the hotel :-) Read moreGenuine Expedia guest review
"Great location, great atmosphere, wonderful staff."
We have stayed here before mainly because this hotel is near our grandchildren. It has a wonderful staff and the most comfortable beds of any hotel I've previously stayed. They offer an airport shuttle which is great. There is a nice restaurant on site and a lounge. Brian the bartender on duty is a gem and is a good ambassador for the hotel and the […] area. Our room was clean, quiet, and good sized. Wi-Fi is available throughout the premises and there is also a business center. Room rates are reasonable in my opinion. We booked with Expedia this time but have used the hotels web site before with no problems. The pool is large and a good temperature. Plenty of towels available poolside. The hotel is located across the street from many restaurants and two large shopping centers. We noticed airline staff stay here often which to me is a good sign. This is our go to place to stay when we are in the Portland/Oregon City area. We have traveled to many large US cities; Chicago, New York, San Francisco, L.A. , Dallas/Ft.Worth, Boston, Savannah, New Orleans, so we have experienced all types of hotels, and this is a favorite of ours. Its not fancy but it is a very nice place to stay. Read moreGenuine Expedia guest review
Was a greay place to stay atGenuine Hotels.com guest review
Great staffGenuine Hotels.com guest review
"Nice hotel; easy access to freeways and shopping"
The first impression is very good and my checkin went very smoothly with no surprises. The hallways to the room need new carpets. The bathroom was cramped. They have a very nice looking outside pool, but we did not have time to see if the perception was match by the actual experience. The breakfast from the menu in their restaurant was quickly prepared […] and mostly tasty, although I was disappointed when their "home potatoes" turned out to be undercooked hashbrowns as opposed to the much more attractive looking fried potato cubes on the buffet. I've tried other hotels in the area and this is better and the price I paid was fair. Read moreGenuine Expedia guest review
Very enjoyable. Met all expectations.Genuine Hotels.com guest review
"Adequate for what we needed"
Way too loud at night Kids running up and down the hallwayGenuine Expedia guest review
"5 Star Service at a 3 Star Hotel!"
5 Star service at a 3 Star hotel, the Monarch is an excellent value! Could be the clean, fresh, Oregon air, but everyone's in a friendly mood there. ALL of the staff goes out of their way to make you feel comfortable. The hotel is conveniently located, offers a free airport shuttle, and you can easily walk to restaurants, the mall, or Target for misc. […] necessities. The rooms were spacious, comfortable bed, and room service was incredibly fast. I was attending a family wedding there, and everything about the event (food, service, banquet room) was lovely. Family/Friends spent a lot of time gathering around the pool, and a poolside phone made it ridiculously easy to place food and drink orders that arrived lightening fast; speaking of which, so were the computers/printers for checking in, and printing our boarding passes. Had an affordably fabulous time! Read moreGenuine Hotels.com guest review
"closest to my sons aparment"
very friendly staff,good restaurant, nice bar. I was tarveling alone and felt very safe and relaxed there.Genuine Hotels.com guest review
"Okay; no better."
Noisy; right next to freeway. Blah blah blah blah blah blah blah.Genuine Expedia guest review
"Great hotel around"
The best around period. The staff was great. Clean and everything is great.Genuine Expedia guest review
Response by Monarch Hotel & Conference Center Dear Michael - Thank you for taking the time to post your comments. We appreciate your business and hope you will be our guest again soon!
Only complaint was that the wifi did not work sometimes and when it did it was extremely slow, had to go and use the lobby computers and they were even slow. Everything else about the hotel is excellent.Genuine Expedia guest review
"Perfect location for us as we were visiting family"
Everything was GREAT! Only problem I had was when we checked in there was an elderly couple who needed to get to the 2nd floor but the closest elevator was broken. Instead of a staff walking them to the next closest elevator (it was actually kind of far) they were just "told" where to go. The husband was using a walker :( after we checked in we had […] to walk to the "closest" elevator & saw that the elderly couple were still looking for the elevator. We helped them. That was my only "beef" with this hotel. Read moreGenuine Expedia guest review
Nice, clean, quiet, convenient place to stay. Food was so, so and no complimentry breakfast.Genuine Hotels.com guest review
"Very reasonable price for pleasing stay."
Our daughter and family live in the area so we get our own comy bedroom and get to visit family at the same time.Genuine Expedia guest review
Response by Monarch Hotel & Conference Center Thank you for taking the time to post about your stay at the Monarch. We are glad that you found you visit enjoyable and our prices reasonable. We hope you will think of us again the next time you are here visiting your family!
"right next to a wide variety of shops and a mall"
the staff was very friendly, the room was clean. The bed was firmer than I would have liked and the unfortunately the pool was closed both days during our stay which was disappointing.Genuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Dear Julie - Thank you for your post about your stay with us. We are glad that you fund the staff friendly and were able to enjoy the fantastic shopping at the Clackamas Town Center and Clackamas Promenade. It looks like you may have stayed a week or two before our pool opened for the season (typically opens Memorial Day Weekend). We hope next time you visit you will be able to enjoy some fun in the sun!
I like it all including staff they deserves raise for their hard work and good work ethicsGenuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Dear Christopher - Thank you for sharing your comments about the staff and service of the Monarch. I have shared your comments with the General Manager about the raises :) We are very glad that you enjoyed your stay and hope to see you again soon!
"Great Location - Nice Place"
Very good deal for the moneyGenuine Hotels.com guest review
Response by Monarch Hotel & Conference Center Dear Mike - Thank you for taking the time to post. We are glad that you found the accommodations nice for the money and the location convenient. We hope to be at the top of your list when your future travels bring you to Clackamas!
Needed a room close to home for one evening during a remodel. Room was very nice. Only issue was person in room above was up at 3:30 am and you could hear them walking around and the shower running, otherwise very nice.Genuine Hotels.com guest review
nice place, not fancy, but not run down eitherGenuine Hotels.com guest review
Good, room smelt a tad like old something but appeared clean and was really comfortable. For the Expedia deal I got it was definitely worth it but standard rates may have been rated a tad bit lower.Genuine Expedia guest review
"Ok for a quick night"
Nice stay. Easy location right on my route. Nothing major to complain about, except the floor was squeaky (feel sorry for the person below me when I got up at 5am) and the bed kept me tossing and turning all night. Still, I slept. For the money, I supposed I couldn't ask for more.Genuine Hotels.com guest review
Big rooms, friendly staff and good price.Genuine Hotels.com guest review
The hotel was convenient for work, but the room was slightly musty. The shower was hard to turn on, and the temperature kept changing. Breakfast and lunch was very good.Genuine Hotels.com guest review
Every thing was great however they had to have us change rooms because of a leaking drain in the shower. For the inconvienence they gave use 2 breakfast vochures for $10 and breakfest cost more then the $10. If they are going to comp a meal cover the whole thing and we will catch the tip.Genuine Expedia guest review
"Wouldn't stay there again..."
The room was all right, but there was a smell in the hallways that was unpleasant.Genuine Expedia guest review
We stay there often as our children live nearby and we are always pleased with the facility.Genuine Hotels.com guest review
There was nothing to brag about. Room was just average as stay at a 2 or 3 rated motel. Won't recommend or stay there again!Genuine Hotels.com guest review
Very accomidating staff, clean room, very good food. Will stay at this hotel again!Genuine Hotels.com guest review
"Sister trip-girls only"
Fun, fun, fun! Nice people @ the hotel...wish they had a gym, though. They did offer a pass to a local gym 3 minutes from the hotel. We did have to pay for the use of the gym but @ a reduced rate. The room was clean, location was great to our destination but they could use more comfortable beds in their rooms for the guests. All in all it was a nice […] experience. Read moreGenuine Hotels.com guest review
"Great place on the east side"
The hotel is right off the freeway,easy access. And within walking distance is great places to eat and shop. The room was nice! We will be staying there again soon!Genuine Hotels.com guest review
"Close to shopping, restaurants"
Our first impression was not great at all! We requested a non-smoking room and when we checked in we were assigned a room on the second floor. As the elevators opened onto the second floor we were overcome with the stench of cigarette smoke. The whole second floor reeked of cigarette smoke. We gave the place the benefit of the doubt thinking that maybe […] someone had just smoked in the hall, but when we opened our room, it too reeked of smoke. The desk told us that the room we were assigned to is NOW a non-smoking room and had been a smoking room at one time! Ha I don't know what they were thinking as cigarette smoke embeds itself into everything. Anyways they quickly re-assigned us to a room on the first floor (a non-smoking floor) and upgraded our room which was very nice. The room was great, very clean, updated furniture, large jacuzzi tub. We stayed 4 nights and enjoyed it very much. The location of the hotel was incredible. There were over a dozen restaurants in the adjacent shopping complexes. Across the street there was a HUGE mall with tons of stores and a movie theater. The hotel was located right off the freeway and was a quick 20 minute drive to downtown Portland. Read moreGenuine Hotels.com guest review
"moving daughter to Reed College"
Compared to the hotel where I stayed the previous night this hotel was 5x better. My room was clean, comfortable, and quiet. The only drawback for me was the location. It was farther than anticipated to and back from the college; not matter what route I took. It was convenient to have the airport shuttle (free) as my husband had to fly back to California […] for work. Read moreGenuine Hotels.com guest review
"Nicer than it looks from the outside"
Room was clean. You can hear alot from the surrounding rooms. It is actually nicer than it looks from the outside.Genuine Hotels.com guest review
Really nice hotel and good service it was just dirtyGenuine Hotels.com guest review
Easy to find, clean room and lobby. Would request a room away from the freeway next time.Genuine Hotels.com guest review
Good hotel, dirty comforter and shower curtainGenuine Hotels.com guest review
"One Night Stay at an average hotel"
The room was clean and comfortable. The hotel is old and really looks it. The carpet in the hallways and throughout the hotel, with the exception of the rooms, is old and smells.Genuine Hotels.com guest review
"Very nice hotel"
My wife and I liked the hotel. Our room was very nice and clean. I do wish that the hotel would offer a complimentary breakfast instead of a $5? discount on our bill.Genuine Hotels.com guest review
"Service is horrible"
Service sucks double charged after I booked and paid she ran my card and charged me againGenuine Hotels.com guest review
"No issues. Nice stay. Lots of pillows."
Good experience here. Nice to have lots of pillows on the bed. Staff was nice. Only thing that could use improvement is the carpeting in the main areas is a bit worn.Genuine Expedia guest review
New furnishings but not attention to detail. Corner protectors not secured, lightswitches dirty.Genuine Expedia guest review
"Not at all what I expected but ok none the less."
when I booked this room, I chose it because of the big bath that it showed in the photos. False photos. The room with the beautiful bath is the suit. Bummer. I was really looking forward to that tub time with my fiance. The beds were very comfy and the front desk was very nice about changing rooms. Yet in BOTH rooms the bathroom was so loud! You turned […] on the light and the fan came on with no option to turn it off. It was loud enough that I could hear my neighbors fan come on when they went in their room. I peed with the light off because it was insanely loud. Otherwise it was nice. The pool was beautiful and the ease of having a resturant right downstairs was superb. Next time I will book somewhete else in that area. Read moreGenuine Hotels.com guest review
"Port in the storm"
I located and booked a room at the Monarch Conference Center and Hotel after one of my car tires disintegrated on Southbound I 205. I used Hotels.com to locate a hotel in close proximity to where my mishap occurred. I was more than pleasantly surprised to find a mobile Internet special for this hotel, reducing the cost of my overnight stay significantly. […] Thank you for making these opportunities possible. Read moreGenuine Hotels.com guest review
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