Park Inn Berlin-Alexanderplatz - Berlin

Alexanderplatz 7, Berlin, 10178 Germany
Hotel Info: 866-582-9487
Guest rating 4.1 / 5
88% Recommend
(Neighbourhood average 4.3)
The Park Inn Berlin-Alexanderplatz is located in Berlin, Germany, Mitte
52.52289, 13.41494
Hotel coordinates:

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Guest review summary

  • 4.1 Average rating: All Trip Types
  • 88% Recommended
  • 224 Reviews
  • 4.0  Hotel Service
  • 4.0  Room Comfort
  • 4.2  Hotel Condition
  • 4.4  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (224) 4.1
Business (14) 4.4
Romance (1) 5.0
Family (6) 4.0
With Friends (3) 4.3
All Others (200) 4.1

Overview

Location. The Park Inn Berlin Alexanderplatz is located in Berlin, Germany within 50 metres of Alexanderplatz, the TV Tower and Alexanderplatz station, 150 metres from the Berlin Congress Centre and three kilometres from the Brandenburg Gate.
Hotel Features. With 1012 guestrooms, the 37- storey Park Inn Berlin Alexanderplatz is the largest hotel in the German capital. Located in the centre of the former East German city, the hotel has a cosmopolitan feel, with three restaurants, two bars and a casino with panoramic views on the 37th floor. Additional amenities include a health club with fitness equipment, sauna and massage treatments, a limousine service, onsite shopping and garage parking (surcharge). Currency exchange is available in the 24-hour reception and a concierge service is available to assist with travel and tourist arrangements.

A buffet-style breakfast is served daily in the relaxed atmosphere of Humboldt's restaurant. Lunch and dinner buffets feature German and international dishes. A la carte dining is available throughout the afternoon and evening from Zille-Stube, while the stylish Spagos Bar and Lounge offers light snacks and cocktails in a trendy atmosphere.

Business amenities include computer rental, conference rooms with high-speed Internet access and translation services.

The fitness centre in Alexanderplatz offers aerobics, Pilates and yoga classes. Golfers will find a driving range two kilometres from the hotel.

Guestrooms. Guestrooms have a bright, contemporary decor with satellite television, climate control, direct-dial phones and high-speed Internet access (surcharge). Each has a writing desk and minibar. Private bathrooms are equipped with showers and hair dryers.
Please note that there are no windows in the Colour Suite rooms.

Expert Tip. At twice the height of the hotel, the TV Tower is the tallest structure in Berlin. Prices are high in the revolving cafe but the view is un- missable.

Official Rating provided by the German Hotel and Restaurant Association (DEHOGA)

DEHOGA assigns an official star rating for hotels in Germany. This Hotel property is rated 4-star Superior and is displayed on this page as 4½-stars.

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  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Beauty services
  • Breakfast available (surcharge)
  • Concierge desk
  • Fitness facilities
  • Full-service health spa
  • Health club
  • Internet access in public areas - high speed
  • Internet access in public areas - surcharge
  • Laundry facilities
  • Parking (surcharge)
  • Parking garage
  • Porter/bellhop
  • Room service (limited hours)
  • Safe-deposit box - front desk
  • Sauna
  • Security guard
  • Tour assistance

Business & Event

  • 24-hour front desk
  • Banquet facilities
  • Business center
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Meeting rooms (small groups)
  • Secretarial services

Accessibility Features**

  • Accessible bathroom
  • Handicapped Parking
  • In-room accessibility
  • Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Rooms (all rooms include)

  • Air conditioning
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Clock radio
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Electronic check-out
  • Hair dryer
  • High-speed Internet access
  • Housekeeping (daily)
  • In-room safe
  • Internet access (surcharge)
  • Iron/ironing board (on request)
  • Makeup/shaving mirror
  • Minibar
  • Non-smoking only
  • Pay movies
  • Private bathroom
  • Rollaway beds
  • Satellite television service
  • Sewing kit
  • Shower/tub combination
  • Wake-up calls

General

  • Air-conditioned public areas;
  • Bar/lounge;
  • Casino;
  • Elevator/lift;
  • Gift shops or newsstand;
  • Number of floors: 37;
  • Number of rooms: 1012;
  • Restaurant(s) in hotel;
  • Shopping on site;
  • Smoke-free property
Check-in time is 2 PM
Check-out time is Noon
Pet fee charged at hotel/condo
Small pets considered
Small pets only

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Dining

Humboldt’s - Offers an extensive buffet of national and international dishes. Open for breakfast, lunch and dinner.

Zille-Stube - Serves authentic Berlin and Brandenburg local specialities from an à la carte menu.

Spagos Bar and Lounge - Stylish contemporary-designed bar and restaurant serves cocktails, speciality coffees, snacks and full meals.

Zille-Garten - Beer garden serving drinks and barbecued dishes.

Recreation

The recreational activities listed below are available either on site or near the hotel; fees may apply.


  • Aerobics nearby
  • Bicycle rentals on site
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby

Guestrooms Guestrooms

Business Class Room

Hotel Info: 866-651-8163

One double bed or two twin beds. Contemporary warm-toned furnishings. Air conditioning, minibar, TV with premium cable channels and pay movies, direct-dial telephone, high-speed Internet access (surcharge), safe, and hair dryer.

All rooms include All rooms include
  • Air conditioning
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Clock radio
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Electronic check-out
  • Hair dryer
  • High-speed Internet access
  • Housekeeping (daily)
  • In-room safe
  • Internet access (surcharge)
  • Iron/ironing board (on request)
  • Makeup/shaving mirror
  • Minibar
  • Non-smoking only
  • Pay movies
  • Private bathroom
  • Rollaway beds
  • Satellite television service
  • Sewing kit
  • Shower/tub combination
  • Wake-up calls
Accessibility features

Business Class Room

Hotel Info: 866-651-8163

1 or 2 beds. Contemporary warm-toned furnishings. Wireless Internet access (surcharge). Direct-dial phone. TV with premium cable channels and pay movies. In-room safe. Hair dryer.

All rooms include
Accessibility features

Business Class Room - Single Use

Hotel Info: 866-651-8163

1 or 2 beds. Contemporary warm-toned furnishings. Wireless Internet access (surcharge). Direct-dial phone. TV with premium cable channels and pay movies. In-room safe. Hair dryer.

All rooms include
Accessibility features

Colour Suite

Hotel Info: 866-651-8163

One double bed. Contemporary warm-toned furnishings. No windows. Dark atmosphere. Air conditioning. Complimentary minibar. TV with premium cable channels and complimentary pay movies. Direct-dial telephone. High-speed Internet access. In-room safe. Hair dryer. Separate dressing room. Work area with desk, chair, and intelligent lighting.

All rooms include
Accessibility features

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Area map

Park Inn Berlin-Alexanderplatz Mitte

A short guide to Mitte

Formerly the centre of East Berlin, Mitte is split down the middle by Unter den Linden and contains nearly all of Berlin's key churches, museums, theatres and memorials. The Fernsehturm (TV tower) by Alexanderplatz offers the best view over Berlin. Museums include the Pergamon, National Gallery, Bode and the Old Museum. The Red City Hall and the Dom (cathedral) are close to the museums and there are two other churches on Gendarmenmarkt.

see all hotels in Mitte

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Alexanderplatz - 200 yards
  • Fernsehturm - 500 yards
  • Volksbuhne - 600 yards
  • Red Town Hall - 700 yards
  • Marienkirche - 700 yards
  • Mitte - 900 yards

0.5 - 1.0 mi

  • Nikolaikirche - 900 yards
  • Aquadom - 1000 yards
  • DDR Museum - 1000 yards
  • Berlin Cathedral - 1200 yards

1.0 - 3.0 mi

  • Berlin Tempelhof Airport (THF) - 3.0 miles

3.0+ mi

  • Berlin Tegel Airport (TXL) - 5.4 miles
  • Berlin Schonefeld Airport (SFX) - 11 miles

Reviews

Park Inn Berlin-Alexanderplatz 2009.12.07
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Dec 7, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.10.28
Recommended Trip type: Family "some notes"

Reviewed by Yelena of Overland Park on Oct 28, 2009

First some cons: the room was a little bit smaller than expected. It was a challenge to deal with 2 suitcases for 2 people. Their advertised heating floor was actually only half heated around the batch tub leaving half of the floor cold. There is only a curtain separating a room from a bath tub. Only half of the bathtub is surrounded by glass walls, leaving half of the bath tub open that caused some water leakage on the floor when shower is taken. On another hand the hotel location is great, and really close (max walking distance 20 min) to many sightseeing attractions. The included breakfast is also very good, offers a lot of varieties to satisfy different tastes. Overall I would recommend this hotel for staying in Berlin, and most likely will consider it for next time stay. Not negative nor positive things to know: a room is not equipped with iron/iron board or coffee maker.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 3.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.10.19
Not recommended Trip type: Family "tall isn't everything"

Reviewed by Jonathan of New York on Oct 19, 2009

1. Park Inn Berlin Alexanderplatz occupies a pre-reunification high-rise hotel. The rooms are VERY SMALL, and have a worn, eastern bloc feel, despite 4-star status. On entering the room, we noted a sewer-y smell in the bathroom, sufficient to request a room change. 2. Reception desk is understaffed for the number of guests, therefore always a queue to wait on. Same for concierge. 3. Alexanderplatz is busy but far from scenic, frankly couldn't see why it is recommended as a base of operations. What I'm really trying to say is this: this hotel is merely adequate, in a lackluster way. While it is true that the high floors provide a view, this doesn't justify a 4-star price, and I would recommend instead a hotel in the West Berlin part of town. If you do stay in the East, choose a hotel constructed post-reunification, the more recent the better.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 2.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.10.14
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Oct 14, 2009

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 2.0 Room Comfort
  • 4.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.10.11
Recommended Trip type: Romance "Great Location"

Reviewed by a Hotels.com guest on Oct 11, 2009

This hotel has a great location, the room was spotless and very comfortable. Staff was very helpful and the bar is nice. Skip the weekend brunch--the place was a zoo with all the tour groups and it was hard to get a table. We would definitely stay there again.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.10.05
Recommended Trip type: Business "Great hotel !"

Reviewed by a Hotels.com guest on Oct 5, 2009

Judging by the exterior veneer, you might be misled into believing that Park Inn might be a mass hotel for the budget traveler. Far from it. Clean and modern rooms with astonishing views over East Berlin.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.09.14
Recommended Trip type: Business "cute small rooms"

Reviewed by Peter of Hampton on Sep 14, 2009

nicely located hotel, but with such a small room that it was tough to do daily push-ups! Breakfasts were good, though.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 2.0 Room Comfort
  • 4.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.09.08
Recommended Trip type: Business "Great Centrally Located Hotel"

Reviewed by a Hotels.com guest on Sep 8, 2009

The hotel sits on one edge of Alexanderplatz in what was East Berlin. Good nearby access to metro and restaurants.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.09.08
Recommended Trip type: Business "Nice hotel"

Reviewed by Steve of Tewksbury on Sep 8, 2009

Clean, modern hotel in a great location.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.09.07
Recommended Trip type: All Others "Nice Hotel - few issues."

Reviewed by Brandon of Birmingham, UK on Sep 7, 2009

Nice enough hotel, bathroom is definatley designed for Single people. Myself and partner had problems sleeping on the bed, although they supplied extra pillows when asked. Did not try the breakfast, your in walking distance of everything so no need. Have to agree with other people, you had to wait 10-15 minutes to check in, which is a shame because they just need a few more people on reception. For the price and location its worth it all, would stay there again but maybe only for a short stay. Hint, get the RED Airport express train, dont take directions from train staff 5 times they told us the wrong platform/train. You can also jump off the hotel for a price :P good to watch but didnt try it.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.09.06
Not recommended Trip type: All Others "Park Inn Alexander Platz Berlin Germany"

Reviewed by P of Bristol on Sep 6, 2009

Overall not a bad hotel - a somewhat smallish room, the size of which precludes a traditional separate bathroom (it wasn't tiny, just not big enough for a separate bathroom). The room is therefore somewhat spoiled by the ensuite arrangements - separate but adjacent toilet and shower cubicles of semi frosted glass each with an open top, a handbasin in the room itself. Thus if you use the toilet in the middle of the night you have no choice but to turn on the room lights thereby disturbing whoever you're sharing a room with..The ground floor lounge bar is quite nice but rather boring - not that many people used it whilst I was there.Prices are reasonable (€3.50 for 0.4 litre Pilsener on draught) considering that you're a fairly captive audience; the wide screen tv was on but without sound The help yourself, all you can eat, buffet breakfast in the large second floor Humboldt restaurant was €18 (about £15.60) per person - the selection was good - hot and cold items, fruit, cereals, breads, etc - pretty much everything you would expect to find - and are proper chefs on hand front of house to cater for special requests - including toast. Everything was in a good state of repair and clean - reception, public spaces, lifts and rooms. At the time of my stay there was some noise of jack hammers from the construction site next door, starting around 8 a.m. weekdays

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.08.26
Recommended Trip type: Family "Excellent location"

Reviewed by J of New York on Aug 26, 2009

Close to all kinds of transportation: airport express buses, subways, local trains, city buses, etc. Next to a department store which has very good food section. Not particularly spacious but decent rooms.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.08.17
Recommended Trip type: All Others "Nice Style"

Reviewed by J of Southampton on Aug 17, 2009

The hotel is located just in front of a Train/Metro Station in one side of Berlins City Center. I like the style however I was a little bit dissapointed that my room did not had a view so if you are interested in this just clarify it before.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.08.02
Recommended Trip type: All Others "a bit dirty"

Reviewed by T of Manchester on Aug 2, 2009

I feel a bit dirty on carpet, have a lot of dust. especially under the desk. I think lack of vacuum clean. Actually when I stay at hotel have a lot of dust in the room, I will sneeze all night.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 1.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.07.23
Not recommended Trip type: All Others "Okay for a night"

Reviewed by A of Bristol on Jul 23, 2009

Check in was fast and courteous. Room was small and basic with shower and toilet enclosed in glass cubicles inside the room. It was very near the station which was handy.

Overall Rating

3.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.07.22
Not recommended Trip type: All Others "No Proper Bathroom"

Reviewed by F of Dublin on Jul 22, 2009

This hotel is lovely by all means, clean, modern, with plenty of staff to help you out. But when we arrived, we were totally confused to see our supposed 'bathroom'- which was part of the room, and only concealable by a curtain on a rail. The toilet also had frosted glass for 'walls'. Unless your a couple, or have no particular issues with privacy, this wont bother you. When we complained, the guy at the reception was sononchalant , and didn't understand our frustration. However, they offered us another room- it was bigger but slightly worse in comparison- the bathroom was all one unit, but was only concealed via again, frosted glass and clear glass. Basically you would see everything that person was doing. If privacy is no big deal for you, this hotel will be fine, but if like a lot of people, you like your bathroom to have four proper walls and a door, well you might want to reconsider your choice! Hotels.com were very helpful over the phone, but it was too late in the day to change our booking. On a positive note, we had a great time in Berlin! and the location of the Park Inn is so good. Otherwise, it was just the bizarre bathroom situation that totally took us off guard, it reminded me of a hostel to be honest. Clearly at some point during building someone suggested they use thin floating partition glass walls instead of ordinary walls to save a few quid and they all thought it was a great idea!!

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.07.16
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Jul 16, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.07.03
Recommended Trip type: All Others "Not bad but service a let-down"

Reviewed by S of Glasgow on Jul 3, 2009

This is a nice hotel in a great location but the service badly lets the hotel down. It took us half an hour to check-in because the queues were so big and then only to get to our room to discover it was a double and not a twin like we asked for. We were in a group of 14 and this was the same problem for all of the other travellers in our party. The room was well appointed and clean but who ever suggested the see through bathroom walls needs a re-think. Even if I was with my partner, I would not wish to see her sitting on the toilet. Did not try breakfast however service in the Spagos bar for dinner was slow and servers were uninterested. I would however recommend this hotel to others due to it's great location

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.06.30
Recommended Trip type: All Others "Had a really enjoyable stay"

Reviewed by S of Reading on Jun 30, 2009

I spent five nights here and enjoyed every minute of it. It is spotlessly clean, very comfortable and in a great location for sightseeing and getting around the city. The staff were friendly and helpful throughout and every effort was made to make sure my stay was as pleasant as possible. I know not everyone is impressed by the open bathroom arrangement in the bedrooms but as a solo traveller that didn't concern me at all. Judging by the amount of people that were constantly arriving at the hotel it must be one of the most popular places in Berlin. If I had to make one complaint it would be about the three-euro charge to use the top-floor observation area. I think it should be free for guests. Nevertheless I had a great stay here and will definitely stay here again when I return to Berlin, which I will as it's a great place.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.06.24
Recommended Trip type: All Others "Good location"

Reviewed by a Hotels.com guest on Jun 24, 2009

This a good, sharp, conveniently-located hotel.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.06.23
Recommended Trip type: All Others "Great location with comfortable rooms"

Reviewed by E of Dublin on Jun 23, 2009

I stayed at the Park Inn for a weekend. It is conveniently located on the main train line from Schonfeld Airport. Perfectly situated in Alexanderplatz, with easy access to all the sites of the city, Would definitely go back asap.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.06.10
Recommended Trip type: With Friends "Outstanding hotel, modern, near the subway, good value"

Reviewed by Alex of NY on Jun 10, 2009

I was impressed with Park Inn. Hotel is modern clean, with all amenities, close to the subway. I would stay there again.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.06.01
Recommended Trip type: All Others "Great location, comfortable room"

Reviewed by a Hotels.com guest on Jun 1, 2009

This hotel is in a great location and is close to a lot of museums and other sites. The room was very clean and comfortable and we had a room with amazing views of Berlin on the 27th floor. Skip the hotel breakfast--very expensive and very crowded.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.05.29
Not recommended Trip type: All Others "Overpriced and undercooled."

Reviewed by John of New York on May 29, 2009

Staying at the Park Inn is by no means a terrible experience, but there are definitely some problems. The hotel charges €25 to check-in before 2pm. Internet costs €18/day. "Business Class" rooms are small and lack expected business class amenities such as complimentary bottled water and hair conditioner. Last but not least, rooms at this hotel do not have A/C. They have a "climate control system," which doesn't do a whole lot to cool the room or provide air flow. In winter this wouldn't matter much but if it's any other time of year, this should be a factor you consider before booking a room.

Overall Rating

2.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 2.0 Room Comfort
  • 3.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.05.25
Recommended Trip type: Business "some good some bad"

Reviewed by A of Philippines on May 25, 2009

I truly appreciated the accommodations- nice hotel, nice room, great location, etc. The front desk people were also very warm and friendly. HOWEVER, I had to pay about 32 euros to use wi-fi in my room. That is ridiculously expensive. I had to use it for my work though, and wouldn't have minded if not for their malfunctioning printer system. The system is supposed to channel your documents to a printer at the front desk. After completing my work I went down to get my docs, only to be told the system is broken, but that they PROMISE it will be fixed the next day. When checking out I went to retrieve the docs and the machine WAS STILL BROKEN! What's worse, is nobody had even attempted to fix it. I needed those docs! So I had paid 32 euros to work on something I was not able to use!!!!

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.04.08
Not recommended Trip type: All Others "Perfect Location for half marathon"

Reviewed by J of Dublin, Ireland on Apr 8, 2009

While we were delighted with the location of the hotel and the general very good welcome and service, the room was just too small. We hated the toilet/shower/washbasin set-up and for that reason alone, we will not be back.

Overall Rating

3.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 2.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.03.04
Recommended Trip type: All Others "Recommended"

Reviewed by M of London on Mar 4, 2009

Good place to stay as a base for visiting the city - easy to find and excellent transport links nearby Hotel clean and comfortable

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.02.03
Recommended Trip type: All Others "Great Stay Highly recommend!!"

Reviewed by K of Germany ( New Jersey ) on Feb 3, 2009

Great hotel. Service desk and resturant staff very friendly. Food in resturant Very GREAT. Hotel is in walking distance of shopping and monuments. City tour bus outside hotel worth the 20euro. Room very clean amazing view over whole city no matter which room you stay in.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.01.09
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Jan 9, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2009.01.04
Recommended Trip type: All Others "Excellent hotel and location"

Reviewed by C of Ireland on Jan 4, 2009

Really enjoyed our stay in the Park Inn Berlin. It was excellent i couldnt fault anything apart from the modern bathroom where the shower and bath are visible from the bedroom. This may not suit all. There were curtains in some of the rooms but not all! Would highly recommend every part of the hotel. Breakfast was brilliant a massive buffet the bar was really comfortable and a great cocktail menu. The airport express stops in Alexander Platz right in front of the hotel. It is a brilliant location central to everything.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.12.28
Recommended Trip type: All Others "brilliant"

Reviewed by v of shropshire on Dec 28, 2008

lovely hotel, great location. if you're looking for pubs and clubs it's best to find out where they are beforehand or you'll have trouble finding them

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.12.21
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Dec 21, 2008

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.12.19
Recommended Trip type: All Others "Superb Location but not very impressive hotel"

Reviewed by P of Reading, UK on Dec 19, 2008

Thought that service was very impersonal. Impressive hotel building(over 30 floors) - superb location in Alexanderplatz, close to everything (Train station, Bus stop,eateries, shopping etc). Room was clean, but very small in size. Looked like makeshift bathrooms were installed in the room. Superb views if you get a room on one of the higher floors. The location is the major plus point.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.11.08
Recommended Trip type: All Others "Perfectly located for visiting the sites of Berlin"

Reviewed by N of Northern Ireland on Nov 8, 2008

The hotel is perfectly located for visiting the main historical sites of Berlin , close to UBann and SBann rail network and as its right beside the TV tower (Alex , which you can see from most anywhere),no matter where you are in Berlin ( on foot) you can easily find your way back to the hotel.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.10.26
Recommended Trip type: All Others "What a great hotel!"

Reviewed by J of Maryland, USA on Oct 26, 2008

I was afraid I had made an error by booking at such a large hotel. I was wrong!! They were so friendly and helpful - felt I received personal service. At midnight, they even immediately brought me an extra pillow! Also, this is a great location - close to everything.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.10.07
Recommended Trip type: With Friends "Complaints"

Reviewed by a Hotels.com guest on Oct 7, 2008

The Bathrooms are transperent! So, it's ok if you're alone or with your significant other. Otherwise this hotel is a bad call just for the transperant bathrooms. Too many tour groups in this huge hotel. So the breakfast area is a zoo! It's not worth the 17 Euros or whatever they charge.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.10.05
Recommended Trip type: Business "very impressed"

Reviewed by A of London on Oct 5, 2008

I enjoyed my stay at the hotel and would definetely come back

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.10.02
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Oct 2, 2008

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.08.30
Recommended Trip type: Family "Great location"

Reviewed by a Hotels.com guest on Aug 30, 2008

The Park Inn Berlin Alexanderplatz is centrally located to a major Berlin transportation hub. It is one of the taller buildings in the former east Berlin, so make sure to ask for a room on a high floor facing the city, west, and visit the small rooftop terrace on the 39th floor for more great views. The rooms are small and the immediate surroundings are not great, but given the proximity to trains, trams and buses, and the relative value, this is a very good hotel.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 3.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.05.20
Recommended Trip type: Business "A few glitches, but otherwise wonderful."

Reviewed by a Hotels.com guest on May 20, 2008

I booked 2 superior rooms- I received one, but the other for my collegue was quite smaller- yet charged the same price. Despite that though, the rooms were comfortable. Wash area is small, but that was fine. No bathub :( But gret buffet, helpful and friendly staff, comfortable beds, excellent location. P.S: Bring an alram clock- there is one provided on the t.v, but it is horrifically loud and will not shut off right away, no matter how many times you press the off button on the remote. Can have a wake up call, but phone is also very loud and the volume cannot be adjusted. Unless you like being blasted out of bed, I would bring my own alarm.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.05.18
Recommended Trip type: Family "good location"

Reviewed by Mary of Livingston on May 18, 2008

close to public transportation

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.02.07
Recommended Trip type: All Others "Make sure you ask how to control the temperature"

Reviewed by George of USA on Feb 7, 2008

Otherwise this hotel is a fine bargain. Right on two subways, verey efficient, high-rise so noise is generally not a problem, clean, courteouys - all excverpt in the middle of the night we couldn't figure out how to get it cool.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 2.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2007.03.28
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Mar 28, 2007

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

The following English reviews were posted by Hotels.com guests from other countries

Park Inn Berlin-Alexanderplatz 2008.09.09
Recommended Trip type: All Others "Unbelievable Park Inn Berlin"

Reviewed by M of Brazil on Sep 9, 2008

It was a wonderful surprise to see how well based is the Park Inn with malls, shops, bus stops, train and metro in front of it and more, the great rooms this not-new hotel has.. Sure they did high investments and transformed the old hotel into a new and very good one. Best deal of my trip !

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.08.05
Recommended Trip type: All Others "Really very pleasant"

Reviewed by L of London on Aug 5, 2008

Wonderful hotel for the price, clean, safe and well run. The rooms are snug, but have plenty of room due to their design (which has to be called ingenius if nothing else). Great location, and insanely comfortable beds.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.07.05
Recommended Trip type: All Others "What you would expect from a fouur star hotel"

Reviewed by P of London on Jul 5, 2008

Breakfast as an extra was a staggering Euro 17.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.06.16
Recommended Trip type: All Others "great hotel"

Reviewed by b of glasgow on Jun 16, 2008

Really enjoyed staying there, great views, good room.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.03.03
Recommended Trip type: All Others "a little bit of berlin cool"

Reviewed by j of sheffield on Mar 3, 2008

great location with super views over berlin. the hotel rooms are trendy and the shower is a real gem. price was a bonus and on sundays the hotel has a policy of letting you check out when you want without extra charge. great addition when you have a late flight home

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Inn Berlin-Alexanderplatz 2008.01.31
Not recommended Trip type: All Others "Too intimate for words"

Reviewed by R of London on Jan 31, 2008

room size was way too small and you had a shower that looked out onto one of the beds with only a curtain to separate the bathroom from bedroom.awful!

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 2.0 Room Comfort
  • 3.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

Park Inn Berlin-Alexanderplatz 2009.10.08
Recommended Trip type: All Others "Super beliggenhet"

Reviewed by R of Bergen, Norway on Oct 8, 2009

Park inn på Alexanderplatz var et supert hotell for oss på "voksentur". Beliggenheten var 2 min fra tog og t-bane. Rommene var moderne og rene. Ikke av de største og med badet "inn i rommet", men det fungerte helt fint. Vi hadde ikke frokost på hotellet, det var dyrt. 18 euro. Vi spiste frokost på Cafe Aleksander i inngangen til hotellet. Den var helt grei og mye billigere. På toppen av hotellet er det Casino. Vi er ikke så begeistret for å spille, men det var gode og billige drinker der (halv pris av hotellbaren, 5 euro mot 10 nede) Og et adskilt, luftig røykerom. Og fantastisk utsikt. Et stort og ganske upersonlig hotell. Billig, velholdt, rent og med hyggelig betjening. Alt man trenger for 4 dager i Berlin.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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