"Convenient & Affordable"
My friend Sharon and I stayed for one night and were comfortable. It is very close to the airport and safe enough area too.Genuine Hotels.com guest review
couldn't wait to checkoutGenuine Hotels.com guest review
This was the most disgusting hotel ever. We arrived to no one at the check-in desk...had to wait 10 mins before someone came to check us in. There was a musky smell throughout the hotel...there were people outside sitting on the curb drinking...the room was not clean...thank God we brought are own sheets, blankets, towels and pillows. The bathroom sink […] had a hair clog that I had to dig out with the unclean knife found in the silverware drawer. The kitchenette was scary...dried food stains everywhere...will NEVER waist my time and money there again. Read moreGenuine Hotels.com guest review
Enjoyed my stay there.i like this hotel nice size the kitehen areas almost feels like home. Everything was good. Did alot while i was in st louis visit alot of places.Genuine Expedia guest review
Response by Extended Stay America - St Louis - Airport - N Lindberg Blvd Hi there, Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay with us in St. Louis. We look forward to seeing you in the future, should your travels bring you back to our area. Thanks, again!
"STL Emerson Park Meeting"
The room was clean but the furniture in the room was badly worn with signs of water damage. The morning breakfast bar was extremely under stocked with no be beverages except coffee and hot water. The staff was nice and accommodating.Genuine Hotels.com guest review
"Thought I wasn't that picky, but..."
Neither one of us could sleep all night because the bed was so stiff.Genuine Expedia guest review
Response by Extended Stay America - St Louis - Airport - N Lindberg Blvd Thank you for your recent review of your stay. I am sorry to hear that you did not enjoy your sleeping arrangements. Our bedding is chosen based on guests feedback. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We will keep it in mind as we continue to improve our offerings. If you have any additional feedback, we would like to hear it. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
"tear down this hotel!"
Ok just saying this hotel was in terrible condition in dangerous neighborhood. Would not suprise me that this location is also a meth lab, and a drug center. Felt frightened to be out after night fall. I have stayed here before many years ago and it was great. Changes in the area must have had impact on this location. Torn carpet marks on walls, burn […] marks on counter tops and bath surfaces. Was very disappointed as I have always relied on your hotel to provide clean rooms and comfortable conditions at a fair price. Read moreGenuine Hotels.com guest review
"Worst hotel I've ever stayed at!"
The toilet overflowed into the kitchen area. So I went to the front, and asked if I could move my things to another room to get ready. The woman at the front desk just, handed me a plunger, and told me to come back if I couldn't fix the problem! There was nothing in the toilet to be plunged, water just kept flowing out, so I went back to the front desk […] again, and asked a second time if I could switch rooms. There was no one else at the front, she wasn't doing anything except some type of paperwork, so I tried explaining that I was very late for the meeting that I had come to town for. The lady interrupted me by holding her hand in my face, telling me to be patient, and then continued her writing for another full minute before calmly looking up, and informing me that she could now follow me to my room to see if she can fix the problem. And then the next day at checkout, I came down at 11:36 to ask for a later checkout. I usually stay at Extended Stays everywhere I go, and have gotten late checkouts MANY times. There was a different lady at the front this time, and she told me that I wasn't able to ask for a late check-out before 11:30, without a fee. And if I had come down 6 minutes earlier, she could have helped me, so I was charged $25 extra to checkout at 1:00. Read moreGenuine Hotels.com guest review
"Horrible place to stay"
The hotel was nothing like the online pictures. They might as well be renting rooms by the hour for pimps and pros by the example of customers they allowed to stay there. I will NEVER stay at another extended stay america hotel. I did not feel safe.Genuine Hotels.com guest review
"good place for extended stay"
good place to stay, close to airport and is set up for family travelGenuine Hotels.com guest review
Response by Extended Stay America - St Louis - Airport - N Lindberg Blvd Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with the location of our hotel. As well, that you found our property to be a great place for families to stay when traveling. We really appreciate your comments. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
family groups that can be annoying but good hotel. very convinient the coin laundry. Great coffe in themorning!Genuine Hotels.com guest review
Response by Extended Stay America - St Louis - Airport - N Lindberg Blvd Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with the onsite laundry facilities and the new grab-and-go breakfast we offer for all of our guests to enjoy. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
"Excellent!! Exceeded my expectations!"
I arrived at midnight , the staff was very friendly. Got me in quick!!Genuine Expedia guest review
Response by Extended Stay America - St Louis - Airport - N Lindberg Blvd Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you received exceptional guest service while staying with us. We appreciate your comments and will keep them in mind as we continue to develop our newest feature, the grab and go breakfast. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
"Decent enough for a quick stay"
Stayed here as a one night stopover on a roadtrip. Front desk staff was friendly and polite, and the room was clean, if somewhat on the worn side. Not much in the way of amenities in the room (only one "body bar" and one "face bar" in the bathroom, no extra shampoos or lotions), but the TV was a new flatscreen and the bed was comfortable. The room was […] also missing an alarm clock-bring your own. Breakfast was pleasant but sparse. Overall, it was a decent value and I would be willing to stay here again for a quick stay (1 or 2 nights). Read moreGenuine Hotels.com guest review
Response by Extended Stay America - St Louis - Airport - N Lindberg Blvd Seth - Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with the new upgrades that we have been making to our hotel. We hope you will stay with us again when they are complete!
"close to highway"
it was good for the price.Genuine Hotels.com guest review
"The price was right"
The outside looked better than the inside. The room showed its age but was clean. Our no-smoking room smelled like it was a smoking room at one time. Friendly staff. Overall, no frills but the price was right.Genuine Hotels.com guest review
This hotel has a good location. The staff was so nice and they were eager to help anytime.Genuine Expedia guest review
Response by Extended Stay America - St Louis - Airport - N Lindberg Blvd Nick - Thank you so much for posting a review of our property. I'm so pleased to hear that you received excellent service from the staff while staying with us. It is so rewarding to know that we were able to attend to your needs. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
There was no iron in the room neither was there dishes. When I called the front desk the front desk clerk seem so busy and that caused her attitude to be very rude.Genuine Hotels.com guest review
"Just Something To Hold Me Over"
We got caught in a snowstorm and was stuck in St. Louis. It was cheap and convenient for one night. If you are not picky, then it will do. The hallways smelled funny, but the room was reasonably clean. Front desk was very nice.Genuine Hotels.com guest review
Overall I was very pleased with my stay. I had stayed at an ESA in Cincinnati and was VERY disappointed. I would recommend ESA St Louis Airport. The staff was great.Genuine Hotels.com guest review
I REALLY ENJOYED MY STAY AT THIS HOTEL,WHEN I COME BACK TO S.LOUIS I WILL BE STAYING BACK AT THIS SAME LOCATION!!I REALLY WAS SATISFIED WITH EVERYTHING!!! THE STAF WAS AWESOME!!Genuine Hotels.com guest review
Easy to find and convenientGenuine Hotels.com guest review
The stay overall was OK. I felt like it was false advertisement because of the detail of the hotel. Also the bathroom in the room was not cleaned properly, their was old soap left in the room and which i did complain about. As for the employees they were all nice and easy to get along with. I was hoping for a oven lol only because i cant really coo […] k. Read moreGenuine Hotels.com guest review
Staff are very friendly, but room is not clean and comforter is very thin.Genuine Expedia guest review
"this hotel needs a make over asap"
Well my family and i were checking in and the lady at front desk ask me for my i.d so i showed her my passport after reviewing my passport she gave it back to me and asked me whats my name,i couldn't believe the seriousness that this lady had.the rooms were very dirty i will never stay there again.Genuine Hotels.com guest review
"Exactly what I needed"
The only person I spoke to was the front desk clerk. She was quite courteous and nice, very accomadating! I thought the kitchen would have an oven but did not. That was ok. Location to the airport was perfect. Room and bed sheets were clean. Would stay there again!Genuine Hotels.com guest review
"Over night sop over"
Was clean, comfortable, the staff were very friendly and I would definately recommend it and stay there again myselfGenuine Hotels.com guest review
i wouldn't tell noone...omg nooooooooooooooooooooooooooooooooooooooGenuine Expedia guest review
"This location gives Extended Stay a bad reputation"
I changed rooms twice and both rooms smell like smoke. The curtains had apparently been caught on fire at one time or another because there were fire stains coming up from the bottom. The carpet was the most uncomfortable sight. There were stains on the carpet at every turn, of all colors...it was horrible. On a lighter note, the front desk was nic […] e. Read moreGenuine Hotels.com guest review
"Could use improvement"
Our room smelled of smoke terribly. We put our luggage in the car for the day so it would not adsorb the smell. The room was pretty outdated and wasn't the cleanest. They are off my list of acceptable accommodations!Genuine Expedia guest review
"Nice place to stay..."
The hotel staff was very friendly and helpful. The room was nice and clean. For the price it was a great place. I would definitley stay there again!Genuine Hotels.com guest review
"It's a room"
The room was okay. The comforter was stained and had whole in it. There was no shampoo. I probably could have requested some. Not really super close to anything but not a terrible drive to the mall and airport. For the price I'd probably stay again or maybe check out another similarly priced hotel.Genuine Hotels.com guest review
The room was OK, clean enough. The staff were wonderfully helpful and friendly. Easy access, not much of a neighborhood.Genuine Hotels.com guest review
"Very Nice Place"
very comfortable place to stay in. love the service and politeness.Genuine Hotels.com guest review
Hotel was great!!! The staff was very friendly. My room was also comfortable. Plenty of room for my 6 year old to play with his toys & for me to do my work.Genuine Hotels.com guest review
"close to conference we were attending"
the room was clean, it did not have a hair drier but there was one available at the desk. The kitchen amenities were wonderful.Genuine Hotels.com guest review
"It was okay."
The appliances, counters, and sinks seemed old and worn out to the point of always looking dirty and the bathroom faucet leaked. It just seemed a bit run down. Wasn't a bad place though and the people were all very nice.Genuine Hotels.com guest review
Room was very clean, hardwood flooring in bathroom and kitchen was nice. One of the nicer Extended Stays I've stayed in. Only complaints are location was not really near much of anything. About 20-25 minutes from downtown.Genuine Hotels.com guest review
"I'll be back."
Touring on Hog 650 miles and was happy with my hotel selection. Overall great value as priced from hotel dot com. Bowling alley / Bar nearby has a good food selection or select the seven eleven next door where you will find everything you need for the next day journey.Genuine Hotels.com guest review
I WAS TOTALLY UNSATISFIED. THE ROOM WAS SO DIRTY THAT I HAD TO PURCHASE CLEANING SUPPLIES AND DISINFECTANT TO CLEAN EVERYTHING FROM FLOORS TO WALLS AND EVERYTHING IN BETWEEN.Genuine Hotels.com guest review
Sheets on the bed had a big stain on them. Bed cover had stains and hole in them. I slept in the chair. Room looked like it had not been vacuumnedGenuine Hotels.com guest review
Room smelled of smoke. Most rooms were full time residents who had no problem smoking in the non-smoking rooms and hallway. I had to go out a purchase air freshner and a candle. For a night where I needed to get a good nights sleep and catch an early flight, I slept about an hour. Gross.Genuine Hotels.com guest review
The hotel has a smell about it, like a wet dog. Carpets were dirty.Genuine Expedia guest review
"My STL trip"
My stay was ok. The lady at the front had a bad attitude. The ac was broke in the elevator and stairs. Other than that it was an ok hotel in a pretty good neighborhood. The room was clean, but i did have a dirty towel, a hole in the sheet, and the bath tub stopper was broke.Genuine Hotels.com guest review
"Clean and comfortable"
Stayed at this hotel on the way to our final destination, so we weren't there long. It was very clean and comfortable and a great value. The front desk staff was very nice.Genuine Hotels.com guest review
"Close to Childrens Hospital"
This was our first time staying at a Extended Stay and it was a real nice room it was clean. The people at the front desk were very friendly we would stay with them again.Genuine Hotels.com guest review
"Economically priced, clean, comfortable"
For anyone on a budget, this is a great choice. The room was clean and fresh, there was a great kitchenette, good shower, decent location.Genuine Hotels.com guest review
"Very Poor Cleaning Of Rooms"
The tv was on in the room before I entered which worried me. Dirty towels were in the bathroom. There was dirt and dust on the floors as well as a cigarette butt under the desk in a non-smoking room.Genuine Hotels.com guest review
"Close to zoo and mall"
We didn't have any pots or anything to use for the kitchen, the countertops weren't clean, neither we're the cups. The staff was friendly and nice but I won't stay at that hotel again I will stay at a different extended stay hotel.Genuine Hotels.com guest review
"Didn't have my request..."
I was not happy that I was unable to have the room I booked and paid for. Being that I use to work in hospitality, I understand working with what is available, but when we checked in we were told that the twin rooms were not available but we'll be in a queen room with a rollaway. Once we arrived to our room, there was no rollaway. The phone was VERY […] dirty and I called the front desk. She brought up the rollaway w/o sheets or pillow. I had to go back down and bring them up and then threre were no extra pillows. I found dirty towels and a left over plastic bag in the kitchenette cabinet. The best thing was the visit with my family and a safe place we laid our heads! Read moreGenuine Hotels.com guest review
"Extended Stay......Extended torture"
Dirty, you pull anything away from the wall and it is nasty behind. Bad smell. Babies crying, parents yelling at them. Man banging on first floor window fighting with his "woman" inside. Scary place overallGenuine Expedia guest review
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