"Nice staff average hotel"
It was a nice stay , we stayed just one night and have in the past ,the price was reasonableGenuine Expedia guest review
Bug in the bathroom, toilet didn't work, completely out-dated, no food service, Wi-Fi was a joke, do not even know how this is rated as 3 stars, more like 1 to me.Genuine Hotels.com guest review
"Hotel in Edison:"
Toilet ran all night the 1st night and I asked to be moved. Internet didn't work either. They tried 4 other rooms until I was able to connect to the WEB.Genuine Expedia guest review
"Stay at theEdison"
We had a great time at the hotel. During our stay we went to the Bar and had good service and we also went to the Restaurant and food was great. The Staff was courteous and very helpful. I would recommend it to anyone visiting New Yor City, as it is very convinient. Also no one turned away if last minute walk in with military discount.Genuine Hotels.com guest review
not goodGenuine Hotels.com guest review
"The place is a dump"
The place should be razed. No maintenance done in years. Totally run down. Reminded me of human trafficking places you see in movies. Would not recommend under any circumstances. Suprised it had a 3 star rating on Hotels.comGenuine Hotels.com guest review
"Bad customer service"
The stuff is really unprofessional with no manners. They talk like they grew up in the ghetto specially the night shift guy with the goatee. The rooms looks nasty with two small pillows, the hot water wasn't working and the bathtub was crusty. Over all this hotel should have been a motel 6 not a 3 star. I been to 3 stars and it looks a whole lot better. […] Cheap and waste of my money Read moreGenuine Hotels.com guest review
"Nice hotel,would be nicer with Internet access."
Stayed only one night but really enjoyed my stay:close to everything and I liked the view.Genuine Expedia guest review
strictly a one timer lets try under hotel amenities NO ICE in the whole hotel a/c was broken just forget it... pay the extra bucks and get a real hotel.Genuine Hotels.com guest review
"Like walking into an empty building..."
It appears this hotel was bought from a major chain and has been forgotten. Don't get me wrong, the hotel itself is nice, however it's very empty. There should be more decorations, plants, etc. to make the hotel feel welcoming. It feels cold and forgotten.Genuine Hotels.com guest review
over priced , does not offer anything, (employee sick) the lounge was closed, room no bed spread, one set of towel no hand towel, kleenex stuff back into box, would not recomendGenuine Hotels.com guest review
"Not a Satisfing stay"
Not very good all around very out dated and extremley hard to get anybody at the front desk and the exersize room could only be opened by the front desk with a towel to hold the door open.Genuine Hotels.com guest review
All ice machines in the hotel were broken. Hallways were dingy. Bathrooms were outdated to say the least. Thankfully I was only in for one nightGenuine Hotels.com guest review
"Pictures and Actual do not equate"
This hotel needs a major renovation, I was booked for three nights but checked out after the first night. I specifically asked for a renovated room. It probably had new head board and dresser, but that was it. Shower would not drain and was filthy. The entire hotel was very out dated. The bar, I could not entertain clients in. Then a male employee banged […] on my door in the middle of the night asking if I was okay and insisted I open the door, which I did not do. When I asked to check out and be refunded the next day the were very, very nice about it, offered a suite...but I just asked to be refunded. Which I had to do via hotels. com...and they obliged. Go next door to the Hilton Garden Suites, for a few dollars more you will get a clean, safe nights sleep. Read moreGenuine Hotels.com guest review
"Worst hotel.. Worse tha super 8"
One of the worst hotels i have stayed inGenuine Hotels.com guest review
"nice hotel should sever like continental breakfast"
Nice room had some things that need to be fix like the curtains and the air conditioner not able to go lower than 71 degrees was every warn the second night that we stayed.I thought the front desk was short handed and if you check in late at night they don't really know what is open around the area to get food then they give you menu say that they are […] open to deliver, but not. Over all i enjoyed the hotel every comfortable to stay there again. Read moreGenuine Expedia guest review
The Edison is old, run-down and has an old attached 80'ies restaurant that doesn't serve alcohol. The room does offer the basics and was clean but no bottled water or a minibar in the room. The internet connection is bad, off and on connection and you have to switch between the neighbor hotel and the Edison every 10min to get some kind of connection. […] For a "convention hotel" unacceptable. Note that you need to use the free shuttle to the convention it's too far to walk. There is no grocery store or any kind of shop near by and you need to take a $15 taxi ride to get to the train station, if you decide heading to the city. I was eating at the nearby Sheraton and hang out there after the conference for a drink. There is also the Hilton Garden Inn next to the Edison. Starbucks is at the Sheraton. Book the Sheraton it's a much nicer place to stay. Try to negotiate fifty dollars cash for a taxi ride to Newark (only 20min) the taxi companies try to charge you quite more. Read moreGenuine Expedia guest review
"Good for Business trips considering location"
The hotel was decent enough considering the price and location. Nothing fancy but clean. The neat part was that Harolds Deli is attached and they have deals for hotel guests. Great for lunch or dinner especially after a long day when all you want is food ready for you that tastes amazing.Genuine Hotels.com guest review
"Not worth $25 a night."
Old hotel in the middle of a dirty lot. The room was old and it had a dirty feel. To top it off they were clearing a lot next to the hotel so at 6am construction vehicles made sure to wake up anyone that managed to fall asleep on the worn out coiled mattress. This place is a disaster. BTW- skip the Polo lounge too! One word could describe it ... Gh […] etto! Read moreGenuine Hotels.com guest review
"A third world experience - and not a pleasant one!"
I used to love this hotel, when it qualified to be a franchise in a chain. Obviously now under new ownership, that predictably refuses to put any money into the hotel, underpays the staffing (family?) and has let this hotel run down to a level of completely unacceptable. Dirty rooms, un-kept lobby and exterior, internet that doesn't work, a TV from […] the 1990s, faucet that is broken, rooms that are outdated and dirty, just completely unacceptable. I am not that demanding and my expectations of the hotel were not all that great to begin with! This hotel feels like you are in a third world country, and not a nice hotel for western business travelers that you may find in a place like Delhi. . . You even have the same large gathering of people in the lobby partially dressed parents with their kids in pajamas and nobody wearing shoes - flip flops at best (it was snowing outside). This group seemed more to be residents at the hotel versus families on vacations! Read moreGenuine Expedia guest review
"Strictly Okay hotel"
The room was very good and neat. But wi-fi didn't work and bathroom was terrible.Genuine Expedia guest review
The pictures of the place are incorrect. The room had old box TV and furniture that was falling apart and was everyting in the room was oldGenuine Expedia guest review
"Great place if you do not care about service."
Well, to begin with, Google and other GPS services point out to that place but, you can not get there. After I finally drove in, I went up to check in desk. Time was 2:30PM. Asked for the room and they told me that rooms are not available yet since check in is at 3. So, I said fine, no problems. Went out, came back at 3:40. Rooms are still not available.......And […] the reply was - "Oh, we are so sorry, we are short on staff". Not the best answer when you have driven for 6 hours straight and just want to take a shower and relax a little. I was able to get a room at 5:30........FINALLY. And the guy at front desk, while checking me in, had to pick up every phone call there was, like I was not even there. One phone call included his girlfriend I guess, asking him where should they go for dinner. Nice. Room was ok - clean, no problems overall. Mattress felt like there was none. Seriously, I like firm mattresses but, this one must have been extra ultra firm. In the morning, first thing I heard was a LOUD bang on the door. I tried to ignore it but, someone was really trying to wake me up. So, I get up, open the door....find a housekeeper man asking me if I need housekeeper. I politely pointed out at "DO NOT DISTURB" sign that I put on the door the night before. No reaction. He was like - "So, do you need housekeeping or not?" Well, I just closed the door and went back trying to get some sleep. I would never ever again stay there. Better to spend a little more but, get better service Read moreGenuine Expedia guest review
"okay hotel for a night stay"
I have stayed at better hotels that was cheaper than what I paid for this hotel. The customer service was great but the facility needs an upgrade.Genuine Hotels.com guest review
I was a worst hotel I've ever been too. Very dirty, terrible smell everywhere.Genuine Expedia guest review
the overall stay was ok... front desk customer service not so good, I had to ask for directions to the elevator. the bathroom/shower hot water not great, it was warm. basically you get what you paid for!Genuine Hotels.com guest review
This hotel was just not very inviting...seems fancy from the pictures but not friendly. I would not choose to stay there again...I was on a business trip and it provided a bed. Enough said.Genuine Expedia guest review
Reasonable rates, cheerful front desk staff. Convenient location. I would return back.Genuine Hotels.com guest review
"don't let the chandelier fool you..."
once you pass the front desk this place is a dump. the carpets are stained. the wallpaper is peeling. the double rooms consist of 2 full size beds, not Queens like other hotels. housekeeping only left of 1 washcloth every night we were to go to the front desk to get washcloth but when the housekeeping came they took the extra washcloth and only left […] one for 3 nights. in room entertainment consist of a 27 inch TV no it's not an LCD and the remote control did not work. the nightstand was broken and simply should not be in a guest room. I have pictures to prove all of this. local restaurants consist of a pizza joint that never answer the phone, and a diner that is attached that sells sandwiches for 25 dollars. To top it all off. There was an issue with my reservation, when approached the young lady at the front desk i was met with nothing but attitude. she even tried to hide the documents concerning my reservations from me. I then told her to locate the documents because I already knew about them and I was not going to speak to her until she had them. she offered to extend my stay at a higher rate than i was currently paying and a rate that was $20 more per night than i had heard them offer other potential customers as well as walk-ins. because I have relied on hotels.com for years to provide quality information I had to leave a review this is the most misrepresented hotel ever. Read moreGenuine Hotels.com guest review
The woman at the front desk was very helpful. The room, and everywhere else, was very clean. The remote on the TV wasn't the swiftest--we should all have such problems. The cold water in the bathroom was very cold, and the hot water in the shower was very hot. All in all, a wonderful place for an overnight stay--highly recommended, and a great price […] to boot. Read moreGenuine Expedia guest review
It was horrible, will never stay there again, requested non-smoking all the rooms smell like marijuana, management over charge my credit cardGenuine Hotels.com guest review
"This room smells bad."
Smells like something died in the room. Really. The best thing I can write is that the lobby was clean, the bed was very firm for my bad back and the sheets, comforter and pilows were of good quality. Aside form the smell, the cleanliness was OK. The location is unattractive, but not dangerous. Not near anything nice, save for an expensive attached […] deli. The big Pats-Texans game was playing on MNF on ESPN, but not at this hotel. The lounge is closed. The deli closed at 10. So I had to drive several miles to a sports bar to watch the game, meaning I got to bed pretty late. Why have ESPN News and ESPN2, but not ESPN? Not a good value. Read moreGenuine Hotels.com guest review
SMOOTH FROM CHECK-IN TO CHECKOUT. DON'T UNDERSTAND WHY BAR PURCHASES CANNOT BE CHARGED TO ROOMS...??? CONVENIENCE OF ONE OF THE GRREAT DELI'S ATTACHED TO HOTEL IS MAJOR PLUS !!!!Genuine Expedia guest review
BEDS WERE HARD AS A ROCK. KNOBS MISSING FROM HEAT UNIT AND BIG PILES OF DUST IN HEATING VENTGenuine Hotels.com guest review
Bed was horriable, I could feel every spring in the bed. The bathroom had used Q-tips in the trash and there were long hairs all over.Genuine Hotels.com guest review
Stay was decent but tub was dirty with a ring around it and the water would not go down so I could not even use it for a shower because i did not want to put my feet in dirty standing water.Genuine Hotels.com guest review
satisfied,Genuine Hotels.com guest review
"Great hotel for all occasions."
I had a nice big room with king size bed. The mattress was very comfortable. The only thing missing was a refrigerator. "Harold's" restaurant conveniently located right next door.Genuine Expedia guest review
Television didn't work, was never repaired by the staffGenuine Expedia guest review
The staff were not very good in customer service skills checking in or out. Best part was the restaurant - great food and service from the Russian Deli!Genuine Expedia guest review
"clean rooms but needs renovation"
convenient location, but tacky neighborhood (lt industrial)Genuine Hotels.com guest review
The airconditioner did not work, the tub did not drain, the towel rack was falling off the wall. There were broken tiles behind the toilet at the wall, overall, the room was a dump.Genuine Hotels.com guest review
I liked my stay here. My room was clean and had everything that I needed for my stay. Doesn't have a microwave/mini-fridge. They do not provide complimentary toothbrush and paste. So, make sure you bring your own. Otherwise, everything is cool about this hotel. There is this famous Harold's Deli in the hotel lobby. So, food is never going to be a problem! […] Nothing much to see around, but is great connecting center to a lot of places. Read moreGenuine Hotels.com guest review
I stayed there for one night in August while visiting the NJ expo center. Location is great but my biggest complaint is that A.C. made so much noise at night that I couldn't sleep well. I booked it thinking it is cheap and can't expect much for this price and that's what I got.Genuine Hotels.com guest review
The tub was backed up when we got to the room, the AC didn't work, the shower didn't work......it was a nightmare !Genuine Expedia guest review
"Be warned !"
Generally clean, but we had several small issues that made our stay more uncomfortable than it needed to be. The in-room wireless internet did not work. The room did not have enough towels for two people. The on-site food options were ridiculous. I'm not sure why a simple deli sandwich should cost $16, but someone thought it was. Other menu options […] were just as overpriced and a rip-off for anyone who travels late. The price was right, but I would look for other options next time in the area. Read moreGenuine Expedia guest review
"Not sure how this site got 3 stars on your website"
I was very disappointed! The faucet in the bathroom sink, did not turn on and off correctly so I had to continually wiggle the faucet to get the water to turn off. The faucet in the shower did not work correctly; the water would not go all go to the showerhead but instead half of the water ran as if you were filling the bathtub and the other half of […] water went to the showerhead so water accumulated in tub while trying to shower. The A/C unit was very noisy every time it would click on and off. Only two bath towels per day and all of them had shreds on them. Did not like going to the front desk to ask someone to go and "unlock" the fitness center. The fitness center was dirty. Not pleased. Read moreGenuine Hotels.com guest review
"A good deal for the price"
Parts of the room had recently been refinished and it was nice to see fresh caulk and clean tile and grout in the bathroom. A blow dryer with a night light was included. The room also had an iron and ironing board. The elevators failed to respond to a call twice but once onboard they move quickly and are clean and well lit. The maid service was efficient […] but they did not provide a sufficient number of washcloths for 2 guests. The Starbucks machine in the lobby was a nice touch but the side table for it was often out of lids and we had to ask for more. The hotel is apparently a former Holiday Inn, as the guest information book had "Edison Hotel" stickers over the Holiday Inn header. The pages were coffee stained and should be printed fresh with a new logo. The bed was clean, the linens were stain free and in good condition, and were changed every day. The room air conditioner worked well and kept things cool despite outdoor temps in the 90's. The 2 air conditioners intended to keep the 8th floor hall cool did not work, but this didn't have a significant negative effect on us. Read moreGenuine Expedia guest review
we were not happy..............room was old, tub was yellow,,,,,,,,,,closet was a broom closet.....rented the room for 2 nights............needed another night and was told it WAS NOT AVAILABLE............IF WE WANTED ANOTHER NIGHT HAD TO GET A SUITE WHICH COST $ DOUBLE THE AMOUNT PLUS TAX...........NOT VERY ACCOMODATING.......................Genuine Hotels.com guest review
"Nice old style hotel"
Great staff,fantastic restaurant,convenient to expressways.Genuine Hotels.com guest review
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