"No one came to clean our room"
We originally was only planning to stay from Saturday to Sunday but decided to book an extra room on Friday. When we arrived, they did not have our Friday night reservation. There was another person who the hotel did have their reservation either. When we went to our room, we had a difficult time opening the door. No one came to clean our room during […] our stay. The shower curtain was torn, it didn't stay opened during our showers and because of this, there was a puddle on the floor, making walking extremely treacherous. We only had a small amount of towels, even though we asked for more, they never came. I was interested in using their exercise room, but there was no easy access. You had to go into the lobby to let you in. I was able to look into the room and saw there were used towels in the dirty bin and the same towel was there all weekend. I will not recommended this hotel. Read moreGenuine Hotels.com guest review
"Excellent New Room with Comfortable New Bed"
I was ready to walk out after reading the reviews and I was stopped by cleaning lady asking me why I was leaving and I told her because of bad reviews. She said yes most rooms are in need of upgrading but to request the newly upgraded room with king size beds which were very beautiful. so I gave her the benefit of the doubt and booked my room. It was […] very clean with every single piece of furniture new. The bed was very comfortable and so were the pillows and sheets etc. The attendant who booked my room was very professional and courteous and for payment told me expedia was best to book.. I stayed in the 9th floor so the construction going on outside in the morning was not too bothersome from that height. I could see the trucks but the noise was tolerable. There is a great diner on ground floor and a pool. Read moreGenuine Expedia guest review
first of all it says in the website that theres a complimentary breakfast but actually there was none. Secondly on my fourth day the bathtub got stuck up the stopper got stuck in the hole and they dont care about it . Lastly , at first I thought the tv was not working and I called the receptionist to let somebody come to my room to check but nobody […] comes. Actually the wiring wasn't plugged. Besides the coffee maker when I made my coffee it wasn't plugged either and when I was about to plug it the outlet was very far that I had a very hard time plugging it cause the tray was more than halfway from the table so I have to hold the tray until the coffee was finally done . What a terrible stay . Shame on you guys. Read moreGenuine Expedia guest review
This hotel was horrible, filthy, unwelcomed, no professionalism, no urgency in any of our requests, false advertising, room looked nothing like the photos which lead us to book online. I will never stay here again and would never recommend it to anyone.Genuine Expedia guest review
I have never stayed in a hotel before that I was actually fearful of my life. This hotel (and I use that term loosely) was dirty, it had broken dresser drawers. The TV stand was broken and did not reach the outlet to be plug in so I asked the housekeeper and she said to try plugging it into the lamp?? They allowed a party to go on until 3 in the morning […] and the party go-ers were banging on the room doors screaming to be let into our room. I asked the front desk to do something and was ignored. There was a drunk person down the hall screaming profanities and demanding to be let in to go to sleep. It was the worst experience of my life that I can recall. Read moreGenuine Expedia guest review
The building had a constant dirty carpet smell. The room service was terrible, no change of fresh towels, constantly missing toilet paper, had to call most of the time for additional pillow that we never got. Would not recommend to friends and family to visit this hotel. Definitely will never stay at the Edison Hotel ever again.Genuine Hotels.com guest review
"Hard to find and somewhat industrial setting"
Found the hotel hard to find. I used the GPS coordinates that where published on my confirmation and ended up in a neighborhood. I then used the hotels address and it took me past the industrial park road. Very confusing to say the least.Genuine Hotels.com guest review
I spent about 12 years on the road as a professional entertainer, and believe me, over tose years, I stayed at a lot of BAD hotels. But if you asked me to list the 3 WORST hotels I ever stayed at, this one would definitely be in the top 3. There are so many things that are wrong about this place, I don't have the space or the time to list them, but […] among them, an air conditioner that didn't work (in 80 degree weather) and my favorite: no shower curtain in the shower. The place is dirty and overall has the feel of a hotel in a third-world country. SKIP IT! Read moreGenuine Expedia guest review
"NEVER STAY HERE"
The hotel was dirty I had to wait in the lobby for 25 mins until a guest agent came to book me in. The hotel grounds were filthy, the lobby bathrooms were littered with graffiti on the walls. The bathroom was dirty, this was not a three star hotel.Genuine Hotels.com guest review
I expected this hotel to look the way it does on there pictures online. The gentleman at the front desk was rude. When it was time to check out in the morning no one was there at the front desk., It took about 10 minutes before the young lady came back. She wasn't the friendliest.. I would not recommend this hotelGenuine Expedia guest review
"No ac/horrible check-out service"
Ac didn't work in the room. When checking in the gu was very rushed. When checking out the guy was listening to his headphones.Genuine Hotels.com guest review
"I didn't like it."
The sheets had stains. The bathroom was gross. I wore my flip flops in the shower. I'm glad it was only for one night. The staff was nice. Check in was easy.Genuine Expedia guest review
"Very bad location"
The place is extremely far off from main Edison area, plus to go the mall you need a cab, nothing in the neighbourhood. It's a dry place and they claim to have hbo but they have a small old type ctv with few channels on it. The reception is incapable to help you. Stay away from this hotel.Genuine Hotels.com guest review
Not bad for the price, will use againGenuine Hotels.com guest review
"It is an ok hotel."
Good experience in general. I would recommend to add tv cable asap.Genuine Expedia guest review
"Much better than others in the area"
Reasonably priced, it had a bar, and a gift shop. Better bang for your buck than others in the area. A little older, but clean. I would use this Hotel againGenuine Hotels.com guest review
"A relaxing time"
I enjoyed my stay overall. My only trouble would have been only having Harold's Deli Restaurant and its humongous portions as the on-site restaurant.Genuine Hotels.com guest review
"not newly renovated rooms"
The website showed beautiful pictures of the lobby and its newly renovated rooms. Our room had broken drawers, multiple large holes in the curtains, dirty, dirty windows, a suspicious stain that ran down the front of the chair, wires hanging out of the ac unit, and an old model TV. The description of the room (king) said it had a flat screen but since […] it was not and was so old we were not able to connect our computer to it. When I complained to the staff at the front desk, he said only non-smoking rooms had flat screens. Even when I pulled up the description of my room that showed he was wrong, he could not answer why it didn't or give me another smoking king room. Very disappointed. Read moreGenuine Hotels.com guest review
"Traffic noise. Sleepless nights."
Lousy hotel. Terrible staff. Poorly maintained place.Genuine Expedia guest review
"Old hotel, good rates"
Good location. Helpful staff. Old rooms. Dying CRT TV (not that it mattered much, but still). Iron didn't work. Smelled cigarettes coming through the vent in the bathroom (but our room was on a non-smoking floor). Overall, not a bad place to just rest, got a great rate. Pretty clean room.Genuine Hotels.com guest review
Terrible requested non smoking had to change rooms because of smoke smell. No staff on site upon arrival. Children behind check in desk.Genuine Hotels.com guest review
Great stay friendly staff.Genuine Hotels.com guest review
"decent for the price"
Don't expect anything fancy! It's in need of some serious renovations! Horrible shower experience. .. cold water and no pressure. Staff was very helpful and accommodating! If you are just going to be there just to sleep, it's fine considering it is cheap to stay there.Genuine Hotels.com guest review
This hotel is a bit on the older side and one could see that in the rooms. I could not connect to the Wifi in my room as the signal was too weak. Customer Service was okay though.Genuine Hotels.com guest review
"Disappointing in many ways!"
There weren't amenities worthwhile at all. The shower curtain was ripped all over, garbage in hallway even after we told them it stunk real bad was never taken out even 24hrs later, smell came into room. Drapes were off track and didn't close all the way. The elevator for the two days we were there, was never cleaned, same spill stains in it. Had a […] convention there and they allowed the bizarre people from it to linger all over in the lobby. TV didn't have all channels they stated, TV we had to manipulate wires for a clear picture. Read moreGenuine Hotels.com guest review
"Decent hotel. Clean room"
Stayed for one night because event we were attending was at that hotel. There was Keurig machine in my room which I loved plus refrig which was great with 2little ones. Pleasant check in, floor was quiet and most of the rooms were filled. Shelves in bathroom and closet were crooked so it looks weird. Hotel looks maintained well, just needs some little […] repairs here and there. For the price and convenience it was worth the stay. Staff waa bery friendly and helpful. Read moreGenuine Expedia guest review
"maid opened my door 10am i had do not disturb sign"
i found out why is so cheap. i stayed in a double bed and one of the beds was broken, also i had "do not disturb on my door" and still housekeeping tried to open the door TWICE! i called Frond desk and the lady didn't even apologized she just said " oh maybe they're trying to clean the room" i said to her check out time its at 12pm she just said so […] are you leaving at 12? i was like you know what im leaving in a few mins..it looks like the STAFF IS UNHAPPY THEREFORE THEY MADE MY STAY VERY UNHAPPY AS WELL.. Read moreGenuine Hotels.com guest review
"The heat didn't seem to work that great."
I'm not one to complain but the heat didn't work that great on a cold night. Lamp switch was broken. I only stayed one night, don't know if I'd make a weekend out of it.Genuine Hotels.com guest review
"Convenient to work"
Serviceable. Has seen it's hey-day, but still decent.Genuine Hotels.com guest review
This was a good location for us to visit friends and relatives during the holiday season. Facilities were adequate, room was clean, bed was comfortable. Our only complaint. And this is minor was no breakfast facilities nearby. There should be breakfast served in the restaurant adjacent to the hotel.Genuine Expedia guest review
It is a 3.0 out of 5.0 hotel.Genuine Hotels.com guest review
"Only thing good is a 5 min drive around edison"
Hotel was terrible dont stay here if your looking for a relaxing weekend away , just the enviormnent you are in in the building makes you want to leaveGenuine Expedia guest review
I received incredible assistance and patience from the employees who answered the phone on several occasions. They were great! My biggest complaints are the bathrooms are outdated and not as pristine as I prefer, and the lighting was poor especially in the bathroom where I applied my makeup for a wedding I attended. After seeing pictures from the event, […] I saw that my makeup was much heavier than I'd thought based on what I could see as I was putting it on. Read moreGenuine Hotels.com guest review
The Edison Hotel Staff was professional, courteous, very accomadating. I would highly recommend your Hotel to everyone.. Very pleasant experience.Genuine Hotels.com guest review
"get what u pay for. relatively speaking."
There is a reason its so cheap compared to others in the area. Was asked to change rooms an hour into my stay. And no hot water.Genuine Hotels.com guest review
"Business Traveler Review"
The hotel looks like they're trying to slowly do upgrades but aren't quite to an all around upgrade yet. The outside of the hotel looks old and the parking areas are not lit at night. In order to park in a lighted area you'll need to park on the side by the restaurant. The main area in the rooms is nice. The bathrooms are old and not yet upgraded. The […] WORST part was that the hot water heater broke during my stay in the night time. I woke up to a freezing cold shower and no ETA of it being fixed. I found out a 6 am and by 8 pm it was still not working. Needless to say I checked out and into the Comfort Inn 5 minutes away. Overall the Comfort Inn was a better choice and I wish I would have stayed there from the beginning. One more comment is that they do have a work out room but it's tiny. There are 4 machines in total (bike, 2 treadmills, and an elyptical). If you're looking for a gym with more offerings you're not going to find it here. Read moreGenuine Hotels.com guest review
The room was ok but had a loose sink faucet. Didn't call in because I just stayed for one night. Location was good and staff was nice. The room was a bit dated but clean. Would patronize again. Having the deli on premise didn't hurt either.Genuine Hotels.com guest review
"Quick business stay"
Not super impressed. The outside appeared fairly sketchy but the inside was nice. Some wear and tear was noted in the walls of the bathroom. For what I was offered, I felt it was overpriced or could have been nicer around the exterior of the hotel. I probably will not consider going back.Genuine Hotels.com guest review
"Property contains an amazing deli"
The attached deli serves amazing food. Harold's is run by the man who ran the Carnegie Café in New York City. All kinds of historic artifacts on the wall combines with the most delicious meat you've ever seen.Genuine Expedia guest review
"Made me feel like I was "high maintenance"."
Get to room, there is no television. Call front desk and maintenance brings up a tv and remote. Go to fourth floor to find only ice machine, sign on it says "out of order", go to front desk. Front desk sends me to lounge to get ice from bartender. Leave room to get bite to eat and find the door will not lock behind me, called front desk; but no one […] came up to help us this time. Read moreGenuine Expedia guest review
Cant say to much bad about the hotel. Was clean and all. They were even painting the outside. The one huge complaint is the hotel walls were paper thin. The people in room next to me were having a normal normal conversation and it as if there was no wall there. I did try to mention to night shift guy to bring it up to his supervisor but he did not show […] any interest. Again they were talking at normal talk so how can I complain too much. Maybe other rooms were not like that but that was mine. Read moreGenuine Expedia guest review
House keeping lazy didnt change sheets on bed we removed sheets she placed thw same sheets on bedGenuine Hotels.com guest review
"Room in need of repair......"
Stained carpet in hallways, bathtub didn't drain after shower and faucet dripped all night into filled tub. Soap holder broken off of wall. Requested non-smoking and room very smoky smelling. Room was clean.Genuine Expedia guest review
"Hotel needs remodel."
Room was clean but smelled musty when I arrived. Ran air conditioner which cleared odor. Not worth the price. You could get a room of the same quality for 20-40 dollars less somewhere else.Genuine Hotels.com guest review
"Just a simple get away"
I liked the hotel and Harold's Deli and Restaurant. I would have liked alternate eateries to Harold's Deli.Genuine Hotels.com guest review
Drunk people in the next room. Could not sleep all night. Hotel management did nothing.Genuine Hotels.com guest review
"not worth 3-star rating"
This hotel should be rated 2 or 2.5 stars at best. Obvious interior imperfections, rust on bathroom molding, bath tub drain not working and you have to manually lift it (nasty!) to flush, A/C unit similar to the 1-star motels, hair left on the sheets meaning they didn't change the sheets before I checked in, flickering tv reception and very few channels, […] one nightstand lamp not working, window view directly to a nasty construction site, and visually the room looked like a 2-star rather than 3. Read moreGenuine Hotels.com guest review
"Wrong information provided online"
They need to update their online information if some of their services are not available.Genuine Hotels.com guest review
I have stayed at this hotel before for business. this year was a disappointment. Internet service was terrible, either not working or very very slow. Also, in a hot week during the summer no ice machines worked. they need to make repairs and get back up to speed.Genuine Expedia guest review
"Onsite diner is a big plus"
We stayed on a busy week and our hotel room did not have a functioning tv or shower. But overall the stay was pleasant. I'm sure they would have switched us to another available room.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )