"Didn't even sleep there"
Booked this hotel and what a mistake -- I asked for a non smoking room. Should of asked for a lot more. The room we were in smelled so strong of chlorine from the pool that I could not sleep there. Even the halls did not smell fresh at all. The worst hotel I have not stayed in. I would not recommend this hotel at all.Genuine Expedia guest review
Very pleasant stay. The restaurant was not good at all. Breakfast was great and so was the service.Genuine Hotels.com guest review
"Great front desk and location from the stadium"
They did a great job to keep me happy. I checked in pretty early and there's a shuttle to go the Patriots game.Genuine Hotels.com guest review
The hotel was nice, hoeever, at about 2:00am the alarm on the nightstand went off. It was set to the loudest setting on the radio and partially between station. So half talking, half static but very very very loud!!!!! It scared the crap out of me and i had a very difficult time sleeping after that. So, it was a learning experience.... always unplug […] the frickin alarm clock!!!!! Read moreGenuine Expedia guest review
"No hot water"
They said room overlooking pool. Instead I got room looking at parking lot with no shade. Then next morning there was no hot water. It was not a great stay and I won't go backGenuine Expedia guest review
WE WERE ONLY STAYING 1 NIGHT, AND WE WANTED SOMETHING CLOSE TO GILLETTE STADIUM. THE STAFF WAS VERY FRIENDLY WHEN WE ARRIVED WITH ALOT OF INFORMATION AND DIRECTIONS FOR US TO THE LOCAL AREA. THE HOTEL ITSELF WAS CLEAN AND THE RESTAURANT ON SITE WAS A GOOD PLACE TO EAT UPON OUR ARRIVAL BACK FROM OUR LONG DAY. WE ENJOYED DINNER & BEER IN THE RESTAURANT […] AND MET OTHER PEOPLE FROM CALIFORNIA & FLORIDA (THEY WERE THERE ON BUSINESS). I WOULD STAY THERE AGAIN FOR THE CONVENIENCE AND CLEANLINESS AND WOULD DEFINITELY RECOMMEND IT TO ANYONE I KNOW GOING IN THAT AREA... Read moreGenuine Expedia guest review
"OTHER SIDE OF THE HOTEL"
About a month ago we stayed poolside and the room was great the beds were very comfortable. Last week we stayed in the very back of the hotel on the opposite side of the building in the rear facing the parking down a long hallway - the room was just OK however the beds need to be replaced, it was much louder like an echo chamber still in need of an […] upgrade. Glad this wasnt our first trip there not a good 1st impression. Read moreGenuine Hotels.com guest review
First of all the front desk service people are amazing. So friendly and helpful that they are reason I am giving it 3 stars.The hotel istself is old and needs a bit of updating. I found it pretty pricey for the quality of the hotel. I found the common areas dirty. I just wanted to vaccuum the hallways and I didn't want to touch anything the elevator. […] The room was clean and spacious. I would avoid the buffet/brunch. It's not worth it. You can get a better meal for half the cost anywhere else. Read moreGenuine Hotels.com guest review
"Close to stadium."
Not bad as a place to stay when going to a game. We were supposed to get a room with a pool view but instead got a parking lot and stairwell.Genuine Expedia guest review
My room overlooked the pool. It was loud well into the evening. My toilet also didnt work properly.Genuine Expedia guest review
i did not like the room at all, it was extremely far from the front desk, they should have told me to park on the other side of the building when they gave me my key. The room smelled of animals and clorine, and when i asked for another room they said that was all they had....Genuine Hotels.com guest review
"Great stay, would stay here again!"
Great Value! The hotel was very clean, and the pool are was huge and very attractive for an indoor pool. I also had some car trouble and had left my phon echarger at home. Well the staff here was so helpful they got me a charger for my phone and were also very nice as I was stressing about my car not working.Genuine Expedia guest review
Everything was nice. Only thing that I didnt enjoy was the hot tub. Needs to be updated.Genuine Hotels.com guest review
"Sheraton converted to Holiday Inn"
We remember this hotel from years ago when it was a Sheraton time has made it necessary to upgrade. Although there have been renovations there is still work to be done. The beds needs to be replaced. The pool is amazing clean and great for laps.Genuine Hotels.com guest review
"Hotel near Comcast center"
The hotel was near the Comcast center. That made it a plus. Wish the pool was outside and wish breakfast was provided for the amount of a 1 night stay.Genuine Expedia guest review
Connecting room door wouldn't lock, found it open after going out. Lots of dust collected in and around ventsGenuine Expedia guest review
Stayed overnight here after going to golf championship for the day and before heading to another destination. Rooms and service were average but in accordance with the price point. Attached restaurant a plus offering good food. Heated pool and jacuzzi nice ending to the day. Would stay here again.Genuine Hotels.com guest review
Rooms were very clean. Its our second time here. The pool is nice but the salt to water ratio needs to be checked as it did sting everyones eyes. I recommend adding the additional $10 breakfast to your nightly room rate. That gives you 2 breakfasts for the price of one. The buffet is normally $9.95 which I dont t hink is worth it.Genuine Hotels.com guest review
Not a great place to stay. The hotel was dirty and outdated. There were dirty cups left outside of our room when we arrived that were still there when we left. Bathrooms were gross and carpet was not vacuumed. There are much better options down the road. Try the Martiot instead.Genuine Hotels.com guest review
When we arrived at the hotel it looked nice from the outside ~ and was pleasantly surprised as the lobby was nice and welcoming. However, front desk staff was not very welcome or friendly. When we got to our room it looked like it had just been used. Water in the sink along with a long piece of hair ( not mine as mine is short) and it looked as if someone […] had just taken a shower in our room. When I tried to call the front desk, our phone didn't work?! We spend a little bit of time in the hotel bar~ unfortunately George, the bartender, was just as rude as the front desk staff. I am a restaurant owner and if any of my staff treated our guest like my husband and I were treated they would be let go immediately! Other than the location ~ we were there to attend a Patriots game, which was great and the comfort of the bed, which was wonderful. I probably would not stay the again and I certainly would not recommend it to anybody. Read moreGenuine Hotels.com guest review
If you need a stay over where you can grab a drink and decent dinner, than this is it. Next time there is a ball game or concert I attend I will be back.Genuine Expedia guest review
"Close to Comcast Center"
We drove from CT after taking the ferry from Long island to CT. We had a two hour drive and arrived at Holiday Inn and the check in was easy and quick. They had free parking for my car. The area felt safe and quite. The room was simple and clean, we spent one night. The Lobby looked like something out of Florida with palm trees and a mini water fall. […] The in hotel steak was was delicious. We got nachos and wings for apps and a pulled pork sandwich and steak for dinner. Great service! The Holiday Inn has a shuttle for $20.00 roundtrip one person to ComCast Center. It drops you off in front of entrance and pics you up outside center to beat traffic. We did not take the bus we drove in. Lot 11 i believe. The traffic was not bad getting out just drive careful and bumper to bumper and you'll be fine. The Center was awesome! Was like a fair had beer (25) and older for out of state lisence! So bring another form of i.d i had a credit card on me. I would do it all again!!! Read moreGenuine Expedia guest review
"Average Hotel with a surprise Banjo Convention!"
Who knew that Mansfield was the hub of banjo players from across our great states? Kidding aside, a banjo convention took place all weekend, but did not have a negative impact on our stay. The hotel and some staff needs a little more attention to detail. Our first night (after we walked, and walked, and walked to our room #294 because the hotel only […] has an elevator on one side) we went down to the bar around 10:30PM and sat and waited for over 20 minutes to get a drink to no avail, the bartender wasn't there half the time and he had other concerns besides the pesky patrons when he was there. Our room toilet seat was going to fall off any second, the blow dryer attached to the wall couldn't reach the mirror. Just a bunch of little things that took away from a clean room and decent hotel. Read moreGenuine Hotels.com guest review
"Mid Century Throwback Hotel"
Stayed two different nights. Campy mid-century hotel/motel complex built around a pool. Sort of a midwestern tiki flavor to it. Rooms are large but showing wear. Beds weren't the most comfortable. Used the business center which was a plus, and they do have free wifi. If you're in the area you could do worse. For the rate we got it was acceptable.Genuine Hotels.com guest review
"Holiday Inn - Mansfield, MA"
Overall very nice hotel. Staff very friendly and helpful. Hotel is located in an industrial park. Hot tub was NOT working, very disappointed in that - one reason I picked this hotel was for the hot tub.Genuine Expedia guest review
"Great place to stay for a concert"
clean, great staff and excellent location if you are going to see a concert. We had a blast!!!Genuine Hotels.com guest review
Beautiful heated, salt water pool! Our suit had sliding doors which led to an awesome "outdoor cafe" which housed the plentiful breakfast Buffett. The only thing had to leave the hotel for was a Spa, wish we would have booked two nights! Next year!Genuine Hotels.com guest review
Everything was great except the room was not ready when we checked in at 4PM. We had to wait an additional 65 minutes.Genuine Hotels.com guest review
We went to the Eagles concert at the Comcast Center, so the location was great. Everything else - food, service, maintenance, management- was terrible. We found a pizza smeared all over our room's door when we got in at 11:30 PM, and the desk person simply said he couldn't do anything about it. Food was awful, service was very very slow. Beds were ok, […] cleanliness not great. Will not stay here again. Read moreGenuine Hotels.com guest review
"2 Concerts, A Wedding, and a Class Reunion"
The check in was fast concidering the hotel was booked to capacity, we had a slight wait for the maids to finish our room, but by the time we checked in and found a parking space it was ready. The room was clean and showed no signs of age like some of the places we have stayed, our room was above the indoor pool but we never heard any noise in the time […] we were there. Even with the hotel having all the above functions going on the sound levels in the hotel were never loud nor interfered with our sleep or relaxation. The front desk staff and the maid service was outstanding. We got back really late from our concert (2:20 a.m. now that was a nightmare) and stopped by the front desk to ask for a late check out and without hesitation the front desk clerk signed us up for a 1:00 pm check out. I would glady stay at the hotel again as long as the customer service stays the same sign me up. Read moreGenuine Expedia guest review
"hotel is comfortable"
The hotel staff was excellent. One of the best experiences. The pool was nice but the hot tub has not worked in over a month. Hotel is on the older side. Very brown.Genuine Expedia guest review
"the room is very very spacious."
my only complaint is the food from their restaurant, Pike's. it is not fit to eat and i wouldn't give it to my dogs to eat either. Breakfast was fine, no complaint there, but I can't say the same for lunch or dinner. it's hard to fully relax at the hotel if you have to go to outside sources for your meals, other than breakfast.Genuine Expedia guest review
"Great for Concerts at Comcast Center"
Very nice facilities, room was larger than expected, comfortable beds. Only negative was rather noisy air conditioner. Terrific buffet breakfast and excellent staff throughout.Genuine Expedia guest review
Noise and broken air conditioning in our first room, leaking air conditioner in our second. Don't stay here until they upgrade the facility.Genuine Expedia guest review
"too many kids"
Hotel was great, however the Jacuzzi was out of service and there were at least 10 to 15 screaming kids in the pool until 10pm. The pool it self needed to be serviced also.Genuine Expedia guest review
"Not worth the money"
Where do I begin...In the first room we had, the bed was separated 10 inches from the head board, and when you looked down at the floor where the gap was, it was filthy. The mini refrigerator we requested was dirty on the inside. The bathroom had a urine odor. The bathroom sink was completely clogged, and the toilet barely flushed. We requested a different […] room. In the second room we had the exact same problems In the bathroom. We asked that someone come and unclog the sink...no one answered our request. Because we were attending a wedding there, we were stuck in that room for 3 nights! The hotel itself was unclean and not kept up...very poorly managed. There was a damp, moldy smell throughout the hotel, and the carpets were very dirty. I let my one year old crawl around the lobby to burn off a little energy, and after 10 minutes of crawling around, the knee part of his pants and the tops of his feet were black...ugh! There were little pieces of paper and a few cigarette butts mixed in with the mulch they used to surround the inside plants. The same dirty dishes from room service were left outside 3 different rooms on our floor for 2 days! There was no water in the Poland Springs water bubbler in the fitness room. When we went for breakfast Saturday morning the plate I had, had old food encrusted on it...At this point I had had enough. Unfortunately my husband and I could not leave because our whole family was there for the wedding reception. I could not wait to leave! Read moreGenuine Expedia guest review
My family had a wonderful stay. The room was clean. Staff was very friendly. the whole experience was very nice. Will definitely book here again..Genuine Hotels.com guest review
"Nice hotel. Close to the comcast center."
Hotel was very clean. Nice rooms and bathrooms. Pool was indoors and very clean.Genuine Expedia guest review
"Convenient to Comcast Center"
We stayed at this Holiday Inn because we were going to a concert at the Comcast Center. It was a perfect choice because it is 10 minutes away. So, the fact that it was in an industrial park type of location didn't bother me. It is also very close to 95 so extremely convenient to what we were doing.Genuine Hotels.com guest review
"close to comcast center"
AWESOME!Genuine Hotels.com guest review
"just my thoughts"
Hotel in need of updating. Painted over mold on ceiling near ac vent. Staff very neutral not eager to show you around etc. Breakfast buffet unappealing ate else where. Served its purpose for one overnight, for concert. Would book elsewhere and try a different place next time.Genuine Hotels.com guest review
"Needs extensive renovations"
Staff immediately made corrections for issues but it was a full time job. No ac in elevator or halls, dirty dishes and refrigerators in hallways until after 4 pm. Room ac poor, we also had water coming down the wall our first morning. Lovely staff can hardly stay on top of issues at this old, tired hotel in need of major renovations. Too much interior […] eater for the HVAC system. Read moreGenuine Hotels.com guest review
"Concert at Comcast Center"
Everything about the hotel was fine except the noise of the in room AC unit, it was very load. The breakfast buffet was OK, I thought it was over priced for what was offered. We had an exterior room overlooking the parking lot (which did not bother me at all.) Some rooms were interior rooms that over looked the pool. It was very convenient to the Comcast […] Center, we were attending a concert there. Read moreGenuine Hotels.com guest review
At check-in there was no conversation about the hotel, the other person was explaining it to other costumers, we had to find out everything ourselves, then we had to walk all the way around the building to find our room because it wasn't explained, there was not enough towels for 4 guest, the sauna was closed, and the pool water had an awful smell and […] actually turned one of my rings black. I expected more from a holiday inn. I probably will not stay there again Read moreGenuine Hotels.com guest review
"Close to Comcast Center"
It was very nice. I wish it had a shuttle, I chose the hotel because I thought on the internet when I was looking it stated they had one and that is why I chose it, but they didn't and the one in town was already booked for the night. But the taxi was cheaper than that shuttle so it worked out.Genuine Expedia guest review
Check in guy was a little rude, carpet on 1st floor wet from flooded ice machine, no hot water for my shower ( Luke warm at best).Genuine Hotels.com guest review
"Close to event venue"
great welcome - early & convenient check in - 3rd or 4th stay - always pleasant!Genuine Expedia guest review
"Clean, convenient to sports/concert venues."
We stayed here after the Buffett show at Comcast. Its a short drive back to the hotel.Genuine Expedia guest review
the iron was rusty.stained my pants because i didn"t notice it, hot water took a very long time to come on. room smelled like mold. had co-worker with other room with none of these problems.Genuine Expedia guest review
"Find someplace else"
Room was outdated and gross. Mold on the bed skirt. The hallways to the rooms were dark with exposed piping in the ceiling --- didn't feel like a hotel at all. The restaurant had the worst iced tea I've ever tasted. It was very bitter, but the food was fine. I would not recommend the breakfast. I ordered off the menu (which was also dirty -- should've […] been a clue to me) but could barely eat anything besides the toast. Read moreGenuine Hotels.com guest review
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