All hotels in Terrigal, New South Wales, Australia
1 room, 2 adults
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Pine Tree LaneTerrigalNSW2260Australia, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 431 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Cleanliness
    Quite clean
  • Value for money
    Poor value for money
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4.0 / 5Excellent
"lacked service from the Resturaunt."
The ladies on reception were very welcoming and assisted us with our needs and wants. They recommended the motel resturaunt for our evening meal and gave it rave reviews. We ready ourselves for the evening looking forward to a special experience with some good food and drink. On arriving at the entrance to Resturaunt we were NOT greeted by any staff although they did look in our direction. We waited, read the menu and wine list, waited still knowone came to seat us. We left and looked around thinking maybe we were in the wrong area. went to the Bar next door and asked and was told that we were in the right area so went back. We had waited over 5 minutes the first time and still know attention after 2 minutes the second time so we left and went out onto the street to find a better place that treated us like king and queen. What a pity such a loverly Motel with such a good reputation could not have a resturaunt that could give the same service.
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Bryan, Thank you for your feedback. I apologise that you were not warmly welcomed into the Restaurant. I am currently following up with our Restaurant Manager as to why we did not meet expectations here. I hope that in the future you could allow us to redeem ourselves and trust that your stay was not marred by this impression. Once again thank you for passing on this experience and we look forward to welcoming you back. Best regards Lachlan Walker General Manager
1 night romance trip Jun 15, 2015
bryan
US
4.0 / 5Excellent
"Nice enough, but beds uncomfortable"
I travel every couple of months all over the world and booked this as it looked like the best accommodation in Terrigal. It's nice enough, the staff are friendly, though not too diligent - at least one order by the pool went missing and others took 45mins or more to fulfill. So average attentiveness by some of the pool\ serving staff was at least compensated by other staff being super-diligent. You can live with this in such a nice sunny setting. But the big letdown for this place was the beds. Staying in most hotels these days, the beds are great. However here, we consistently woke up with sore backs due to super cheap mattresses (or old who knows), that reminded me more of cheap motel level accommodation which this isn't - attending to that would make this place superb, instead I'd rate it as just above average - there are nicer places to stay in Terrigal, so if the budget allows, go for them instead.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Al Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are pleased that our team offer friendly service and that the hotel is suitable for your needs. Please rest assured we are looking into the delays in service experienced and apologise for the delays. Best Regards Lachlan Walker General Manager
Other trip Jun 15, 2015
Al
US
4.0 / 5Excellent
"Weekend away for 2"
Stayed there for our anniversary. Upgraded to the Ocean View Room for an extra $40 per night. The room is a good size with a good size bathroom. Bathroom is starting to show a bit of old age. Bed was very comfortable. We could hear the waves of the ocean in our room which was relaxing. Downfall is the parking. $18 per night. Otherwise good place to relax.
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Guest, Thank you for celebrating with us. It was wonderful to red you had an enjoyable stay and we look forward to welcoming you back on many other special occasions. Best regards Damien Crook Front Office & Reservations Manager
2 night romance trip May 21, 2015
A Traveler
US
4.0 / 5Excellent
Overall very good. I found $20 to park expensive given the location.
Genuine Venere guest review
Other trip May 15, 2015
A Traveler
US
3.0 / 5Good
Kept getting cockroaches in the room. Then had a spider in the room. Tea bags and sugars and gels shampoo conditioner, sanitary napkin packs . Never refilled. Had to ask for them all the time. At breakfast I think they need more than one person on the coffee machine, cause I didn't get ordered coffee till I had finished eating all my breakfast. I think the spa should only be for adults cause it was full of kids and were unsupervised.
Genuine Venere guest review
Other trip Apr 14, 2015
A Traveler
US
4.0 / 5Excellent
Stayed in a king pool and ocean view room. We had a balcony and enjoyed sitting outside and listening to live music provided by the hotel downstairs. Beautiful view of the beach and pool area. Our stay was very relaxing and fun
Genuine Venere guest review
Other trip Feb 10, 2015
A Traveler
US
3.0 / 5Good
We did enjoy our stay very much. It was my birthday and the hotel Restaurant was an excellent choice. Service good and lovely staff. We will be more choosy next time with room selection as we seem to get put on far side of building overlooking chess board (twice now) Not great view. Although the hotel is lovely it is a little tired looking these days. Staff lovely. Pool area lovely however very noisy. Kids need more supervision from parents! Bar upstairs very nice. The eating drinking area outside the hotel could do with a revamp. Sorry to say it lets the hotel down. But music played very good. We love Terrigal and it is always great to visit. The Endota Spa is a must for anyone visiting. Its a little expensive. However I had a massage and facial. So beautiful. Lovely ladies and very calming environment.
Genuine Venere guest review
Other trip Feb 4, 2015
A Traveler
US
4.0 / 5Excellent
Hotel was fully booked however the service provided was outstanding. The quality and location is reflected in the price however as a young family we thoroughly enjoyed our stay.
Genuine Venere guest review
Other trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
Need fitted sheets on beds. Kept wrinkling up underneath me when I turned over.
Genuine Venere guest review
Other trip Dec 12, 2014
A Traveler
US
4.0 / 5Excellent
The suite was fine but the bathroom needs a major refurb. The jacuzzi bath which uses vast amounts of water had been painted and the paint was peeling off - ugly and unhygienic. The toilet seat was very loose and we had to call maintenance to deal with it. it's a shame check in Is so late as it was an anti- climax to the start of our break. The hotel should offer a coffee or refreshment whilst we were waiting. I would be interested to know why my credit card was debited with $1.02 - it would have cost me more than this to call the hotel to find out what this amount represents.
Genuine Venere guest review
Other trip Nov 30, 2014
A Traveler
US
4.0 / 5Excellent
"Short, eventful stay."
Stayed two nights. Generally very helpful staff. Bathtub/shower has slippery surface and no mat to provide secure footing.
Genuine Hotels.com guest review
2 night romance trip Oct 14, 2014
Christopher
US
3.0 / 5Good
"Good, but caution"
Great location and very good normal hotel services. Clean room. Unsafe,slippery bathtub/shower combination without tub shower mat; dangerous.
Genuine Hotels.com guest review
2 night romance trip Oct 14, 2014
Christopher
US
5.0 / 5Outstanding
Great place to stay. Staff were wonderful and accommodation lived up to expectations.
Genuine Venere guest review
Other trip Sep 28, 2014
A Traveler
US
5.0 / 5Outstanding
Excellent facility
Genuine Venere guest review
Other trip Jul 9, 2014
A Traveler
US
4.0 / 5Excellent
"nice to wake up to the sunrise over the beach"
great little spot all the staff were great, shower was good,bed was a little on the firm side but that said a fantastic getaway for the weekend
Genuine Hotels.com guest review
1 night trip May 18, 2014
paul
US
5.0 / 5Outstanding
"Loved it"
Always love Terrigal Crowne. Right on a stunning beach. Nice restaurants nearby. Sea views magnificent.
Genuine Hotels.com guest review
2 night family trip Apr 14, 2014
Peter
US

The following English reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"Beach weekend"
Great weekend spot. Staff extremely friendly and helpful. Location very central
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Traveler, Thank you for your feedback. It is lovely to read you enjoyed your weekend stay and found our staff friendly and helpful. We look forward to welcoming you back again.
2 night trip with friends Apr 8, 2016
A Traveler
AU
5.0 / 5Outstanding
"Great Stay"
We just had a fantastic stay over the Easter Weekend. The hotel was everything I could have asked for. The room was well sized, clean and fresh, and the staff were incredibly friendly and helpful. We will definitely be back.
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Traveller, Thank you for reviewing your recent stay. I am thrilled to read you had a lovely time in Terrigal over Easter and enjoyed all aspects of the hotel's facilities. We look forward to welcoming you back on your next getaway to Terrigal. Best regards, Lachlan Walker General Manager
3 night family trip Mar 25, 2016
A Traveler
AU
4.0 / 5Excellent
"at trrigal"
nice hotel but mattteress needs up dateing
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Traveller, Thank you for your feedback. I am pleased to read you enjoyed your stay, and hope you will return to Terrigal again in the near future. Best regards Lachlan Walker General Manager
1 night romance trip Mar 24, 2016
paul
AU
5.0 / 5Outstanding
"Facilities and beach"
Directly on terrigal beach. Great facilities which include a great gym, spa, pool, sauna and even steam room. It's a little dated but clean and well kept. Staff were great. Free wifi being a Crowne member (anyone can do for free). Only issues I could complain about are no free undercover parking and fridge in the room had no freezer section. Room was comfortable and clean with a partial ocean view. We loved the buffet breakfast too. Many good choices to satisfy most. A great stay.
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Nigel, Thank for reviewing your recent stay. I am so pleased you had a wonderful stay and enjoyed the hotel's facilities and atmosphere. I look forward to welcoming you back on another occasion. Best regards Lachlan Walker General Manager
2 night family trip Mar 7, 2016
Nigel
AU
4.0 / 5Excellent
"Great location but hotel rooms very tired"
Great location but rooms very tired and shabby; still had shower curtains, bath badly chipped and had been painted over, not a good look; think as the hotel has a monopoly in the area management do not need to do it up.
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Elaine, Thank you for reviewing your recent stay I appreciate your feedback and am pleased that you enjoyed the unique location of the hotel. It is unfortunate to read your comments regarding your guest room and I apologise that it did not meet your expectations on this occasion. I hope you will consider staying with us in the future. Best regards Lachlan Walker General Manager
3 night romance trip Feb 25, 2016
Elaine
AU
3.0 / 5Good
"Great spot, friendly staff but beware small cots"
We went up for a long weekend with our 5 month old. Staff were fantastic and friendly. The pool area is great and surrounding restaurants and beach also good. Only thing that let it down was the size of the cot provided. It was very small and our little guy struggled to sleep as every time he turned over he hit the side ( he is ave size for his age). Hotel could also do with a freshen up in terms of paint on ceilings and wood dressings on some room doors.
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Traveller, Thank you for taking the time to submit a review. It is pleasing to read you had a lovely weekend with your family. I am glad our staff could create a welcoming atmosphere and you enjoyed our pool facilities. I appreciate your feedback in regards to the portable cot provided and hotel decor. I have spoken with our Executive Housekeeper who will follow this up further. I look forward to welcoming your family back on another occasion. Best regards, Lachlan Walker General Manager
3 night family trip Feb 18, 2016
A Traveler
AU
3.0 / 5Good
Not up to 4.5 stars standard
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2016
David
AU
4.0 / 5Excellent
Lovely hotel howeverBathrooms need a serious upgrade and the night life from the bar down stairs is a bit loud.
Genuine Hotels.com guest review
1 night romance trip Jan 30, 2016
A Traveler
AU
4.0 / 5Excellent
"Great place for a short break"
My wife and I enjoyed one night relaxing at Crowne Plaza after a busy weekend working in the area. The hotel has a great feel about it, and is the nicest thing about Terrigal. I love the spiral staircase in the middle of the hotel. The breakfast was excellent and the view from the restaurant over the beach is lovely. Staff were great. Pool area and gym are fantastic. Enjoyed our stay.
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear John, Thank you for reviewing your recent stay with us. I am delighted to read you had a relaxing stay, and enjoyed the facilities throughout the hotel. I hope you will have an opportunity to return to Crowne Plaza Terrigal in the near future. Best regards, Lachlan Walker General Manager
1 night romance trip Jan 31, 2016
John
AU
4.0 / 5Excellent
"Lovely hotel"
Lovely hotel perfect position room clean large and good balcony. Restaurants and pool area very good. Just bathroom needs update to shower, small shower head too low and no water pressure.
Genuine Venere guest review
3 night trip Jan 13, 2016
A Traveler
AS
5.0 / 5Outstanding
"Would definitely come back!"
The staff were so friendly and accommodating. The room was lovely and the ocean views were spectacular. Room service was so affordable and delicious and everything was within walking distance from the hotel. The pool was great as well! Will definitely book here again!
Genuine Expedia guest review
Other trip Jan 16, 2016
Ziz
AU
4.0 / 5Excellent
"Across the road from terrigal beach"
Lots of great restaurants and cafes in the area. The hotel is well kept with great friendly staff. Pool area very nice though can get crowded in the holidays. Food poolside is good. Kids loved the spa. There is also a gym, table tennis, chess and checkers on the terrace. This is a very easy city break with kids, we had a great time!
Genuine Expedia guest review
Other trip Jan 16, 2016
chelsea
AU
1.0 / 5Poor
"Close to the beach but not worth the money"
We have stayed numerous times at this hotel over the past 20 years (has not always been Crowne Plaza over that time). We had a 2 night stay with breakfast and from the time of check in it didn't go well. Had to wait 15mins to check in then the room we were given was on the 2nd floor adjacent to the Kids Club and play area. No balcony just a closed in court yard. Asked to be moved and was given a room on the 7th floor with views of the ocean but cost us an additional $80. Breakfast only average not worth the money they charge, but when ask to have our coffee takeaway because we wanted to sit at the beach and have it we were told we had to pay $4.50 extra for a takeaway but we could have as many cups of coffee as we wanted if we sat in to have it! Not going back to Crowne Plaza Terrigal again will find elsewhere to stay in Terrigal.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Vanessa, Thank you for reviewing your stay, and I am sorry to read it did not meet your expectations on this occasion. I have located your reservation and can see you booked a king resort room which unfortunately do not have views of the pool or the ocean. I understand our Front Desk team offered the option of an upgrade to an ocean view room for your stay. Thank you for your valuable feedback about the buffet breakfast. I will pass your comments on to the Food & Beverage Manager for his consideration. Your ongoing loyalty to the hotel over the years is very much appreciated, and I hope you would allow us another opportunity in the near future. Please contact our in-house Reservations Supervisor who can personally handle your next booking and ensure your requests and preferred room type are booked. Warm regards Lachlan Walker General Manager
Other trip Jan 13, 2016
vanessa
AU
5.0 / 5Outstanding
"Lovely hotel. Accessable to beach and shops"
The staff were great , allowed us to check in a bit early and we also left things there , they charged it to me but it was promptly sent , denise and tracy were great
Genuine Expedia guest review
Other trip Jan 12, 2016
tanya
AU
3.0 / 5Good
"Nice but ageing hotel with good location"
Rooms are comfortable, not those I have booked, thou. No value for the money. Ageing facilities, rooms are not cleaned properly, bathroom rusty. Carpark has awful smell from decomposing rubbish. Linen not white, almost grey. They should change the laundry provider. Breakfast not worth the money. However, the location is very good.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Peter Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are pleased that you enjoyed the location of the hotel overlooking Terrigal Beach and the friendly and efficient service from the team. We appreciate all of your feedback and we have met with the Housekeeping Manager and team in regard to your review of the housekeeping standards and will continue to monitor and review all of your comments. We hope you may consider returning to the hotel on another occasion. Best Regards Lachlan Walker General Manager
Other trip Jan 11, 2016
Peter
AU
5.0 / 5Outstanding
"Great location. Great Restaurant. Great Staff."
Perfect Location, Good Rooms. Great Restaurant. Extremely Honest and Helpful Staff.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Anonymous Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are very pleased that you enjoyed your stay including the honest and friendly service from the team and the relief you must have on return of the handbag. We hope to see you again when there may be nicer weather. Best Regards Lachlan Walker General Manager
Other trip Jan 11, 2016
A Traveler
AU
5.0 / 5Outstanding
"Lovely pool and modern, comfortable room"
We were upgraded to a room with a view of the pool and I really appreciated this. It is very modern, elegant hotel and right near the water and township. As it was in the lead-up to Christmas there was a lot of noise from a huge gathering of people in the outdoor bar area but that is understandable. I was able to get free parking by parking in a nearby council carpark but this was a bit tedious as it meant we had to cart our bags a long way to get to the hotel. A great hotel, though, and I really enjoyed my stay.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Anonymous Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are very pleased that you enjoyed your stay including the modern accommodation and location of the hotel including the pool overlooking Terrigal Beach and the local shopping precinct. We look forward to seeing you again, Best Regards Lachlan Walker General Manager
Other trip Jan 9, 2016
A Traveler
AU
2.0 / 5Fair
Very disappointed with the cleanliness of the bathroom,the tiles were soiled and it smelt,the towels smelt as well once used.
Genuine Venere guest review
1 night romance trip Jan 6, 2016
Susie
AS
5.0 / 5Outstanding
Superb location, very friendly staff. Will come again.
Genuine Expedia guest review
Other trip Jan 9, 2016
A Traveler
AU
5.0 / 5Outstanding
"Great hotel, good location, excellent service"
I have stayed here before for business, but this was our first time on holidays. Although Terrigal has only an average sort of beach, the quality of the accommodation and service at the Crowne Plaza made for a terrific holiday. Our room was very comfortable and spotlessly clean. The breakfast buffet was first rate with wonderful ocean views. The cocktail bar by the pool is very relaxing and great value. And, despite it being the height of the holiday season, the service from the staff was wonderful: friendly, happy, polite and nothing was too much trouble. The staff seem to really enjoy working there, so full marks to the management.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Rob, Thank you for your review, I really appreciate the positive feedback. We pride ourselves on delivering an exceptional and personal level of service so I am thrilled you noted this in your comments. I will certainly pass your kind words on to the team. I am so pleased you decided to bring your family up to Terrigal, and not only enjoyed our hotel facilities but also the local surroundings. I look forward to welcoming you back again. Best regards Lachlan Walker General Manager
Other trip Jan 5, 2016
Rob
AU
5.0 / 5Outstanding
"Beautiful view of the beach from our room."
Lovely spacious room overlooking the pool and beach. Good position for exploring Central Coast.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Anonymous, Thank you for providing feedback from your recent stay. I am so glad to read you could make the most of your time on the Central Coast, exploring some of the wonderful attractions we have on offer. We are very fortunate to be located in such a beautiful position, right opposite the ocean and so close to many other beaches and natural surroundings. For your future convenience, our in-room information folders are now accessible in an interactive format on our TV's. I hope you will have another opportunity to visit Terrigal in 2016, and look forward to welcoming you back. Best regards Lachlan Walker General Manager
Other trip Jan 3, 2016
A Traveler
AU
5.0 / 5Outstanding
"Kids friendly hotel next to the beach"
We spent 6 days in this hotel. Great experience. Amazing food, lovely staffs, fantastic kids club. Perfectly located front of the beach.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Bruno, Thank you for your review. It is pleasing to read you had an enjoyable experience at Crowne Plaza Terrigal and made the most of the hotel's facilities and local attractions. I appreciate your feedback and look forward to welcoming you back on another occasion. Best regards Lachlan Walker General Manager
Other trip Dec 30, 2015
Bruno
AU
2.0 / 5Fair
"It's just not Christmas"
Stayed for Christmas. We were very disappointed by the lack of cleanliness of the bathroom and room in general. Floors were dirty bathroom toilet and floor smelt. There was grime on light fittings and stains in the carpet
Genuine Hotels.com guest review
2 night family trip Dec 24, 2015
A Traveler
AU
4.0 / 5Excellent
"4 star rating from me"
Modern equipment and facilities Easy parking Hot spa is my favorite, however outdoor pool quite small for
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Dinh Vo, Thank you for your review. I am so glad you enjoyed your stay and could take full advantage of the hotel's facilities. I look forward to welcoming you back on another occasion. Best regards, Lachlan Walker General Manager
Other trip Dec 26, 2015
DINH VO
AU
5.0 / 5Outstanding
"Great family hotel"
Allowed early check in, enjoyed the pool. Clean comfortable
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear shelley, Thank you for your feedback. I am so pleased we were able to accommodate your early arrival and you enjoyed our hotel facilities. I hope you can plan another trip to Terrigal in the near future. Best regards Lachlan Walker General Manager
Other trip Dec 23, 2015
shelley
AU
4.0 / 5Excellent
"Great location and views"
The hotel is in a great location and the amenities, staff could be better trained on front desk.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear KJ, Thank you for your review. I am glad to read you enjoyed our beachside location and took advantage of our lovely buffet breakfast. We appreciate your feedback in regards to our Front Office team, and will certainly follow up accordingly. I hope you can return to Terrigal on another occasion. Warm regards Lachlan Walker General Manager
Other trip Dec 21, 2015
KJ
AU
3.0 / 5Good
"unpleasant..."
We stay at this hotel on a regular basis, but this time it was one aspect of room cleanliness [stinking kettle with white fluid at the base] that has forced us to consider other options for our next trip to the region.
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Farhat Thank you for your feedback following your most recent stay at Crowne Plaza Terrigal. We are disappointed that you experience at the hotel was marred by the unpleasant kettle and hope that the compensation provided of complimentary breakfast each morning was a sufficient recognition of our regret that you experienced this. Our housekeeping team have reviewed their training standards to ensure this does not recur. We hope that you may consider returning to the hotel in the future. Best Regards Lachlan Walker General Manager
3 night family trip Dec 13, 2015
Farhat
AU
4.0 / 5Excellent
"Family friendly, excellent location"
Great experience staying here wit two little girls - staff were really friendly and helpful esp with free colouring kits for the kids. Rooms are good size and wit all mod cons. I also got a room upgrade which was much appreciated. Pool was great too.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Sophie Thank you for your feedback following your stay at Crowne Plaza Terrigal. We are very pleased that you enjoyed your stay including the service from our team in ensuring all of your family including the children were welcomed and enjoyed their stay. We thank you for your recommendation and look forward to seeing you on another occasion. Best Regards Lachlan Walker General Manager
Other trip Dec 18, 2015
Sophie
AU
2.0 / 5Fair
"Warn Out"
Overall good experience but very disappointed with the quality of furnishings and cleanliness in rooms given that it is a highly rated hotel.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Lily Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are very pleased that you enjoyed the location of the hotel within the Terrigal area and the opportunity to relax. We hope to see you on another occasion. Best Regards Lachlan Walker General Manager
Other trip Dec 18, 2015
Lily
AU
5.0 / 5Outstanding
"FABULOUS RESORT ACROSS THE ROAD FROM BEACH"
Lovely room, comfortable beds, great wide corridors with windows, easy to cart luggage through them. Friendly, helpful staff offer to take bags to the room for you. Large reception area, and out the front it has undercover, easy to park directly out front to check in or out. On site car parking (although I feel this should be included in the price). Loved that on-site there is pool, cafe, restaurant, gym, shops, and more. Great views to the beach, which is walking distance directly across the road. They have an abundance of guest towels next to pool for you to use after swimming.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Goldie Thank you for your feedback following your stay at Crowne Plaza Terrigal. We are very pleased that you enjoyed your stay including the service from our team and that all of the the facilities within the hotel including the health club, restaurants and leisure facilities were enjoyed. We thank you for your fabulous recommendation and look forward to seeing you on another occasion. Best Regards Lachlan Walker General Manager
Other trip Dec 18, 2015
goldie
AU
5.0 / 5Outstanding
"Great hotel close to everything"
Excellent service from check in staff. Walking distance to everything. Great location.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Lisa, Thank you for your feedback. It is lovely to read you enjoyed our unique location and received excellent service from our friendly team. I hope you can plan another getaway to Terrigal in the near future. Best regards Lachlan Walker General Manager
Other trip Dec 15, 2015
Lisa
AU
3.0 / 5Good
"December Stay at Terrigal"
I must admit I was disappointed with this stay at the Crowne Plaza. I had paid for a beach view and I was put at the very end wing of the 3rd floor and the beach view was marginal to say the least. I was also in an adjoining room and unfortunately next to some a large group of young men who were not the least bit considerate re noise at late hours of the night or early mornings. The pool deck was half closed for most of my time there with a team of sanders repairing the timber deck. Was strange that this task would be planned for the early weeks of December when the weather was so fine and holiday season starting. I have stayed at the Crowne Plaza on a number of occasions over at least 20 years, and I have always enjoyed it and always recommended a stay there to my friends and family, so this was really most disappointing.
Genuine Hotels.com guest review
4 night trip Dec 7, 2015
Bernadette
AU
5.0 / 5Outstanding
"Great place to stay"
Fantastic stay
Genuine Venere guest review
1 night business trip Dec 10, 2015
PETER
AS
3.0 / 5Good
"Good location, but needs a clean"
Sunday night stay, good location to beach and can walk to local dining areas. Room was ok, however bathroom needed attention from the cleans as it was dusty and the shower had quiet a bit of mould and past guests hairs........ However I did get a free show from the balcony to watch some drunks leaving the hotel downstairs fighting with security and each other so that was entertaining..... But for the price it will do.... Just bring something for the shower to clean it yourself first....
Genuine Expedia guest review
Other trip Dec 8, 2015
andrew
AU
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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