"A romantic getaway"
The hotel upgraded us (without asking) to a suite - which was large and very comfortable. Just a slight dissatisfaction: They did not grant us even 30 minutes past the check-out time. But we like the hotel very much and its location on the beach and easy walk to restaurants.Genuine Expedia guest review
Good room, excellent view of beach, friendly and efficient staff. Avoid rooms that overlook the ground floor Florida Bar and its band noise. Fortunately, our room was on the south side of the hotel and we could only hear faint band noise.Genuine Hotels.com guest review
if DJ is working down on the bar as on sunday evening it is very loud even in the room. Fortunately he ended at 9:00 PMGenuine Hotels.com guest review
Good Hotel with good facilities. Its one of a few places near the beach where you can find a 4+ star hotel on the east coast.Genuine Hotels.com guest review
It was excellent. The concierge, Josh, was very friendly and helpful. Thank you again Josh!. Our room is located on level 2, we could hear the music and the beat from the bar close by at around 12.30am... I guess there's nothing I could have done about it? As I dont think I want to move room in the middle of the night.Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal Dear Eddy, Thank you for taking the time to provide your feedback. It was wonderful to read that you enjoyed our service. Thank you for highlighting Josh as a stand out staff member. I will most definitely ensure Josh receives your kind comments. We appreciate your observations regarding room noise and have taken your comments on board as we are continually working on ways to improve our guest experience. We hope that this has not marred future opportunities for us to welcome you back to the hotel. Best regards Damien Crook Reservations and Front Office Manager
Hotel staff very friendly and helpful, great location and viewsGenuine Hotels.com guest review
I took the opportunity to meet up with friends. The Crown Plaza is in a great location across from the beach and walking distance to cafes and boutiques. A relaxing location.Genuine Hotels.com guest review
"fantastic location and great service"
very relaxing timeGenuine Hotels.com guest review
Very clean, shower head needs to change, not enough water coming through and parking should be included if your stay there.Genuine Hotels.com guest review
EcellentGenuine Hotels.com guest review
"Nice relaxing atmosphere, just what I wanted."
Enjoyed my time at the hotel, although the threat of bushfires made me shorten my visit. Will definetly be going back at a later time. easonably close to home and easy to get there.Genuine Expedia guest review
"all round great"
Terrigal is a small place, so any location is great. We laid by the pool and had the buffet breakfast. No complaints (even if the pool was a little cold for us). We asked the staff where to head to the next night, and they gave us a map and told us how to get to 'the enterance'. Not a cheap place for a weekend away, but 5star.Genuine Hotels.com guest review
"Hotel is close to the beach and restaurants."
This is our first stay at Crowne Plaza Terrigal and was pleased with the room provided to us as it is overlooking the beach and the room is spacious, big bathroom and comfortable beds with excellent linens. The reception was amazing as he let us check in earlier than the normal time without extra charge. Once inside the room we can barely hear the noise […] from the bar downstairs as well as next door. Over all, our stay was relaxing and the money we paid for is all worth it. Read moreGenuine Expedia guest review
Very nice place to stay good value.Genuine Hotels.com guest review
"Great getaway, beautiful surroundings."
Brilliant venue, right across from the beach, we had ocean views. What a great location for a romantic getaway, although children are well catered for as well.Genuine Hotels.com guest review
"A very nice beach getaway"
A very nice stay with a beautiful ocean view. Only thing was the balcony wasn't very to private with other rooms visible to you and vice versa. Restaurants were fantastic. Overall an awesome stay with friendly staff.Genuine Expedia guest review
"Clean lovely hotel, friendly staff"
Stayed 1 night. Beautiful view of the beach, which is across the road. Clean room and facilities. Friendly staff that gave us a free complmentary breakfast.Genuine Expedia guest review
"Great hotel close to beach"
Lovely hotel for the perfect weekend away from Sydney. Seconds away from the beach and a great buffet breakfast.Genuine Expedia guest review
Good rooms, great service and great location.Genuine Hotels.com guest review
"Great beach hotel"
I spent the weekend with 7 friends, we loved the hotel for convenience to everything and the weekend entertainment was great. Rooms were really clean and comfortable.Genuine Expedia guest review
"Wonderful position right on the beach"
We had a great time and enjoyed the breakfast and the beach being just over the road the coastal walk is lovely over at the haven and the haven cafe has a great outlookGenuine Expedia guest review
Overall I really enjoyed staying at this hotel. Just some minor things that can be easierly be improved onGenuine Hotels.com guest review
"nice get away"
yesGenuine Hotels.com guest review
"Crown Plaza Delight"
Fantastic hotel. Great location and very prompt serviceGenuine Expedia guest review
"Helpful and courteous"
From our arrival to our departure, all the staff members were very helpful and very courteous.Genuine Expedia guest review
Right across the road from the beach and walking distance to restaurants and shops. Room was clean.Genuine Hotels.com guest review
We had a short stay but it was lovely and the staff were very welcoming. Breakfeast was great! We loved the juice bar and the coffee bar!Genuine Hotels.com guest review
Nothing to complain about - good stayGenuine Hotels.com guest review
I went to Terrigal to unwind but the couple in the room adjacent made so much noise I had to call the duty manager at 11:30 and ask him to get the visitors to turn their music down. They did, but then proceeded to talk very loudly and engage in loud activities until2:30 in the morning. I got charged for an upgrade when I asked to be moved the next day […] as I did not want to be disturbed on my second night. Not cool! Read moreGenuine Hotels.com guest review
Parking good. Staff on desk helpful and clear.Genuine Hotels.com guest review
"Comfortable bed and pillow"
Very relaxing and enjoyableGenuine Hotels.com guest review
"Comfortable bed, great view,"
This is a 7 floor hotel, best location level 7, Ocean view room, which is what we requested and got :-) Lots of restaurants near by. Great shopping downstairs "Santa Fe" great ladies fashion shop, also cafe downstairs. Breakfast, we had a bed and breakfast package - not a fabulous experience queues at all the bay maries and at the toasting station, […] lots of empty food sections,, staff need to keep the food coming more consistently during the breakfast service period. One plus you can make your own fresh fruit juice with the juicer. :-) Read moreGenuine Hotels.com guest review
"very nice hotel"
I have stayed in this hotel before and have found the staff to be very friendly and the hotel is in the perfect location.Genuine Expedia guest review
"Comfy beds, convenient location to restaurants"
We enjoyed our short stay. However, I believe parking should be free for guests. Do any of the rooms have no water views?Genuine Hotels.com guest review
"Weekend away for a friend's 60th birthday party"
Nice old hotel, still as I remember it from many years ago. I suspect it benefits from being the only hotel of this size/style in the area, as it does get expensive for things like parking and food. And, why oh why do Australian hotels still charge for wifi??Genuine Expedia guest review
"GREAT LOCATION/ EXCELLENT BREAKFAST"
VERY RELAXING,NO HASSLES WITH CHECK IN,OR BOOKING.GREAT FOOD,TERRIFIC LOCATION.Genuine Hotels.com guest review
"Shame about the shower"
Hotel was great except for the shower. Great location, nice sitting on the balcony watching the world go by, nice king size bed. I am 6 foot and with the shower head up as far as it would go the spray only reached my throat. So if you are wanting to be able to wash your hair not going to happen unless you bend over or sit on the edge of the bath. Not […] what I would expect from a Deluxe room in a 4 1/2 star place. Read moreGenuine Hotels.com guest review
"Very friendly service"
Was really impressed with the speed of room service- we ate in as a family and our meal was to our room within 20minutes - very impressive!Genuine Hotels.com guest review
Excellent location and facilities.Genuine Hotels.com guest review
Cannot wait to go back . Breakfast fantastic , Rooms great with big bathrooms ,Pool keep kids busy . Wonderful views.Genuine Hotels.com guest review
"close to beach restaurants and must see sights"
wellcomed us with a big smile, very friendly and we had a pleasant and wonderful time. highly recommendedGenuine Hotels.com guest review
Nice and quick to get to from where we are just 3 hours greatGenuine Expedia guest review
"Great Location close to Sydney"
Very comfortable. Staff very helpful and pleasant. Great ocean location. Close to some interesting restaurants.Genuine Hotels.com guest review
A lovely hotel with a great location right on the beach. The rooms are large, clean and comfortable. Good gym and weight room, nice pool and a great buffet breakfast!Genuine Hotels.com guest review
"excellent vacation destination for the family"
I came not expecting much since it's peak period... I am impressed with the service provided by the hotel. Will definitely be in my holiday destination again. Very kids friendly.Genuine Hotels.com guest review
We expected Crown plaza to be cleaner and better. It was a 3.5 star quality. The staff did not know much about the bookings.Genuine Hotels.com guest review
"Its not the United States but as good as you get"
We stayed here on our way home to the Hunter Valley after a USA holiday and this was our 2nd time here. What always surprises me, after staying in US hotels, is you arrive and theres no doorman,and very minimal staff overall, there is generally one person struggling on reception - answering the phone while trying to maintain the front desk. Put that […] aside this hotel is top class - for Australia - prime location - clean - and great rooms with great views. If there were more staff they could compete internationally!! Read moreGenuine Hotels.com guest review
"That's not a bed."
Top location, walk everywhere, the only down side was the poor state of the bed and pillows. Would stay there again.Genuine Expedia guest review
"SUPERB ACCOMODATION AND POSITION"
i would have to say it was one of our best stays and we have travelled the world. the pool was actually heated as stated, the spa was hot and working beautifully, the front staff especailly kiriacous were superb and ever helpful. i would recommend the hotel for both the superb service and more so the fact Terrigal is vibrant and full of life.Genuine Expedia guest review
Spa was out of order the day we stay No Wifi available in the roomGenuine Expedia guest review
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