"Helpful and courteous"
From our arrival to our departure, all the staff members were very helpful and very courteous.Genuine Expedia guest review
Right across the road from the beach and walking distance to restaurants and shops. Room was clean.Genuine Hotels.com guest review
We had a short stay but it was lovely and the staff were very welcoming. Breakfeast was great! We loved the juice bar and the coffee bar!Genuine Hotels.com guest review
Nothing to complain about - good stayGenuine Hotels.com guest review
I went to Terrigal to unwind but the couple in the room adjacent made so much noise I had to call the duty manager at 11:30 and ask him to get the visitors to turn their music down. They did, but then proceeded to talk very loudly and engage in loud activities until2:30 in the morning. I got charged for an upgrade when I asked to be moved the next day […] as I did not want to be disturbed on my second night. Not cool! Read moreGenuine Hotels.com guest review
Parking good. Staff on desk helpful and clear.Genuine Hotels.com guest review
"Comfortable bed and pillow"
Very relaxing and enjoyableGenuine Hotels.com guest review
"Comfortable bed, great view,"
This is a 7 floor hotel, best location level 7, Ocean view room, which is what we requested and got :-) Lots of restaurants near by. Great shopping downstairs "Santa Fe" great ladies fashion shop, also cafe downstairs. Breakfast, we had a bed and breakfast package - not a fabulous experience queues at all the bay maries and at the toasting station, […] lots of empty food sections,, staff need to keep the food coming more consistently during the breakfast service period. One plus you can make your own fresh fruit juice with the juicer. :-) Read moreGenuine Hotels.com guest review
"very nice hotel"
I have stayed in this hotel before and have found the staff to be very friendly and the hotel is in the perfect location.Genuine Expedia guest review
"Comfy beds, convenient location to restaurants"
We enjoyed our short stay. However, I believe parking should be free for guests. Do any of the rooms have no water views?Genuine Hotels.com guest review
"Weekend away for a friend's 60th birthday party"
Nice old hotel, still as I remember it from many years ago. I suspect it benefits from being the only hotel of this size/style in the area, as it does get expensive for things like parking and food. And, why oh why do Australian hotels still charge for wifi??Genuine Expedia guest review
"GREAT LOCATION/ EXCELLENT BREAKFAST"
VERY RELAXING,NO HASSLES WITH CHECK IN,OR BOOKING.GREAT FOOD,TERRIFIC LOCATION.Genuine Hotels.com guest review
"Shame about the shower"
Hotel was great except for the shower. Great location, nice sitting on the balcony watching the world go by, nice king size bed. I am 6 foot and with the shower head up as far as it would go the spray only reached my throat. So if you are wanting to be able to wash your hair not going to happen unless you bend over or sit on the edge of the bath. Not […] what I would expect from a Deluxe room in a 4 1/2 star place. Read moreGenuine Hotels.com guest review
"Very friendly service"
Was really impressed with the speed of room service- we ate in as a family and our meal was to our room within 20minutes - very impressive!Genuine Hotels.com guest review
Excellent location and facilities.Genuine Hotels.com guest review
Cannot wait to go back . Breakfast fantastic , Rooms great with big bathrooms ,Pool keep kids busy . Wonderful views.Genuine Hotels.com guest review
"close to beach restaurants and must see sights"
wellcomed us with a big smile, very friendly and we had a pleasant and wonderful time. highly recommendedGenuine Hotels.com guest review
Nice and quick to get to from where we are just 3 hours greatGenuine Expedia guest review
"Great Location close to Sydney"
Very comfortable. Staff very helpful and pleasant. Great ocean location. Close to some interesting restaurants.Genuine Hotels.com guest review
A lovely hotel with a great location right on the beach. The rooms are large, clean and comfortable. Good gym and weight room, nice pool and a great buffet breakfast!Genuine Hotels.com guest review
"excellent vacation destination for the family"
I came not expecting much since it's peak period... I am impressed with the service provided by the hotel. Will definitely be in my holiday destination again. Very kids friendly.Genuine Hotels.com guest review
We expected Crown plaza to be cleaner and better. It was a 3.5 star quality. The staff did not know much about the bookings.Genuine Hotels.com guest review
"Its not the United States but as good as you get"
We stayed here on our way home to the Hunter Valley after a USA holiday and this was our 2nd time here. What always surprises me, after staying in US hotels, is you arrive and theres no doorman,and very minimal staff overall, there is generally one person struggling on reception - answering the phone while trying to maintain the front desk. Put that […] aside this hotel is top class - for Australia - prime location - clean - and great rooms with great views. If there were more staff they could compete internationally!! Read moreGenuine Hotels.com guest review
"That's not a bed."
Top location, walk everywhere, the only down side was the poor state of the bed and pillows. Would stay there again.Genuine Expedia guest review
"SUPERB ACCOMODATION AND POSITION"
i would have to say it was one of our best stays and we have travelled the world. the pool was actually heated as stated, the spa was hot and working beautifully, the front staff especailly kiriacous were superb and ever helpful. i would recommend the hotel for both the superb service and more so the fact Terrigal is vibrant and full of life.Genuine Expedia guest review
Spa was out of order the day we stay No Wifi available in the roomGenuine Expedia guest review
Excellent staff, room, and services. Will definitely recommend to friends and family for future stays.Genuine Expedia guest review
Expected more from a 4-star hotel. Room was not cleaned during our two-night stay.Genuine Hotels.com guest review
"A great family friendly place to stay."
My husband and I fell off the radar for a couple days following our son's wedding the week before. We were happy but exhausted and this was a wonderful place to rest and recover.Genuine Expedia guest review
This hotel is in a great location -right across the street from Terrigal Beach. The buffet breakfast was great. Made to order omlettes and change in Menu daily. The only thing I was a little disappointed in was that check in wasn't until 3pm, and our room wasn't ready until 3.45pm. Reception staff advised that they would call me when the room was ready, […] but if I didn't check back, I'm sure that it would have been a lot later than 3.45pm as all check in staff were very busy. Reception staff were very nice and apologised. Our room on the 6th floor had lovely views, and it was nice to sit on the balcony for a morning coffee. Parking was $18 a day for secure parking. The air-conditioning in the room seemed a little hot at night - we had to turn it right down at night, but it seemed to be ok during the day. So many nice little restaurants and shops close by Read moreGenuine Expedia guest review
"Restaurant overpriced and not value for money"
The restaurant could change the childrens menu $15-00 for a 5 inch well cooked pizza and chips. It would of been accommodating if it had some salad, cost $1-00 Main menu $40-00 for a T-bone steak with a few spinach leaves, I asked for medium to well and it comes out with blood seeping from the bone area sent it back and asked if they could re cook it. […] Overpriced restaurant and Not Impressed. I would tell my friends to stay at the Crowne Plaza Terrigal, but if they want value for money in food to eat somewhere else. Read moreGenuine Expedia guest review
"Great mini break."
Enjoyed stay, very good breakfast, especialy fresh juices and omlettes. Upgrade pleasant surprise. Lovely gym, pool and spa to enjoy. Very helpful staff.Genuine Expedia guest review
Hotel was across road from beach staff were very helpful room was clean but not all was inside as per expectation only 1 bathrobe and slippers no bathtowels and no toohbrushes could do with a bit more in this area other than that no problems whatsoever.Genuine Expedia guest review
The hotel is looking a little "tired". Not enough staff at front desk / concierge to handle guests checking out and car valet service. No porter service to assist with luggage on arrival and departure. Would only recommend as there is no competition and the location is superb.Genuine Expedia guest review
"great ocean scenery from the room"
A lovely short break with friends. A shame that the fee for parking is so high!Genuine Hotels.com guest review
"Crowne Plaza Terrigal"
Good value for money. Perfect location across the road from the beach.Genuine Expedia guest review
"Best Location on the coast"
Attended a conference there too, and the quality of the meals supplied were very good too.Genuine Expedia guest review
Loved the coffee cart in the breakfast area of a morning. It was awesome and the staff were excellent baristas :) I had a sports massage and it was the best one I'd had in quite some time. Would recommend this place to everyone that can afford it.Genuine Expedia guest review
Pleasant ,comfortable stay which would be expected of a 4 star hotel.Genuine Expedia guest review
"rest and relaxation with all the conveniences clos"
I loved the opportunity to have lazy mornings, long breakfasts and relaxing walks on the beach. This was a memorable family holiday even though it only lasted 3 days.Genuine Hotels.com guest review
"Fishers relaxing few days away"
The hotel was so great overall it made our few days in Terrigal absolutely wonderful. We will be backGenuine Expedia guest review
Very good experience. Comfortable room. Helpful and friendly staff. Great aspect and nice location. Will recommend.Genuine Expedia guest review
"Crown plaza terrigal"
They should have parking and wifi included in the priceGenuine Expedia guest review
"My stay at the Crowne Plaza Hotel, Terrigal"
My friend and I stayed at the Crowne Plaza, Terrigal for a 3 night stay. We found the staff to be very friendly on arrival and the room was very clean and well furnished with a balcony. We had the buffet breakfast whilst staying there and it was fantastic! Everything you could wish for to eat. You could even get a takeaway coffee from the barista when […] leaving breakfast. The Crowne Plaza is handy to lots of restaurants and nice clothing and gift shops within walking distance and the beautiful beach is just across the road. Erina Fair is also only 10-15 minutes drive away for the movies and loads of shops. We had a wonderful time at the Crowne Plaza and would recommend it to anyone. Read moreGenuine Hotels.com guest review
"Crowne Plaza Terrigal - perfect location"
Our stay at the Crowne Plaza Terrigal was fantastic. We weren't expecting much at all, as we were only getting the basic room. The room was bigger than expected, bathroom was clean, and the concierge was very friendly we felt welcomed. There's an outdoor heated pool, which was a bit too cold to use at this time of year, which was a bit of a disappointment. […] We were brought swimmers expecting an indoor heated pool. But we were very satisfied using the indoor spa and sauna facilities. Read moreGenuine Hotels.com guest review
Nothing was a problem for the staff which was well trained and had a pleasant and welcoming attitude throughout all departments. The food was excellent - better than one normally expects at a hotel. Room service was prompt and the food was hot. My friend and I were there for a few days rest and relaxation prior to going into hospital; for a major operation. […] We could not have chosen a better venue. The weather was against us for walking and other activities but we enjoyed ourselves inside the hotel whose lounge bar and dining rooms have a beautiful view of the ocean. When we are both well again we can't wait to go back. Read moreGenuine Expedia guest review
"A good hotel but mixed experience"
The hotel was lovely, in a great location and the staff helpful. However it took ages for anyone to answer the phone from the room and the phone did not work properly. There was also only one dressing gown in the room. The service in the first floor bar was not great. The Tea Tree Spa was excellent. The bar on the ground floor was busy and noisy until […] 2am. Wondered what the security staff on the door were for! Not good when your room is above it. Read moreGenuine Expedia guest review
On check in we were upgraded which was a nice surprise. Breakfast was great and espresso coffee went down a treat. View was spectacular. Can’t wait to return!Genuine Expedia guest review
"close to wedding we went too"
well for one the thing room was too hot couldnot get air conditioning to work and when i booked it said two bath robes so we took none overall he room was lovely , looks like it has been done up recentlyGenuine Hotels.com guest review
"great beach location"
Excellent,Genuine Hotels.com guest review
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