All hotels in Terrigal, New South Wales, Australia
1 room, 2 adults
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Pine Tree LaneTerrigalNSW2260Australia, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 435 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Cleanliness
    Quite clean
  • Value for money
    Poor value for money
5.0 / 5Outstanding
"Great location"
Excellant hotel service welcoming staff Amazing food .. Diffintely will return . Well done Crowne Plaza Terrigal.
Genuine Expedia guest review
Other trip Dec 7, 2015
Richelle
AU
5.0 / 5Outstanding
"Beautiful location on the beachfront at Terrigal"
Stayed the night at Crowne Plaza Terrigal in December 15. Great location on Terrigal Beachfront. Secure undercover parking a bonus. We had a beautiful view over Terrigal Beach. Great Place to stay.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear James Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are very pleased that you enjoyed your stay including the Florida Beach Bar for a relaxed dining option and the views from and location of the hotel and thank you for your 5 star rating. We look forward to seeing you again soon, Best Regards Lachlan Walker General Manager
Other trip Dec 6, 2015
James
AU
5.0 / 5Outstanding
"Great venue, amazing team"
The team at the Crowne Plaza are amazing - from check-in to check-out, they couldn't smile enough, be helpful enough or do enough for us. We had a horrible first night's sleep due to a big event at the club downstairs with booming music til 1am and then people screaming on the road til well after that (and this venue is actually operated by the Crowne Plaza - don't ask me why). After I let the front desk know this and asked for a room away from the club, they didn't just move us... They did everything they possibly could to make the rest of our stay as wonderful as possible. Big thanks to Lachlan and Diandra for all your help. I hope the feedback of us and your other customers on this entertainment venue helps you find a better balance for your guests. I'd recommend that the wonderful management staff at the Crowne actually go into to these rooms during the big events and listen for themselves, it's really quite unbelievable. But as long as guests either stay on the Terrace side (not the pool side), or avoid Friday nights, you couldn't ask for a better place to have a beach-side holiday in the area.
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Brett, Thank you for sharing a review from your recent stay. Whilst I cannot apologise enough for the inconvenience you experienced, I am so pleased Diandra was able to rectify this and ensure you enjoyed the rest of your weekend. I will certainly pass your compliments on to her. For future visits, we have noted your preference for a quieter room on the southern wing of the building. I look forward to welcoming you back on your next trip to Terrigal. Warm regards Lachlan Walker General Manager
2 night romance trip Dec 4, 2015
Brett
AU
5.0 / 5Outstanding
"Getaway"
We thoroughly enjoyed our time at Crowne Plaza. Already planning our next getaway.
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Eleanor Thank you for your feedback following your visit to Crowne Plaza Terrigal. We are very pleased that you enjoyed your getaway. We thank you for your five star recommendation and look forward to seeing you on another occasion soon. Best Regards Lachlan Walker General Manager
1 night romance trip Dec 3, 2015
Eleanor
AU
4.0 / 5Excellent
"Perfect location"
A beautiful hotel that is very well located. The staff are courteous and friendly. Bathrooms are in need of refurbishing. Parking is charged. However, we enjoyed our stay at Terrigal.
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Traveler, Thank you for sharing a review from your stay with us. It is fantastic to read you had a lovely stay and enjoyed our unique ocean-front location. Our staff strive to provide exceptional service so I am glad you personally experienced this. Thank you again for your feedback, I hope you can return to Terrigal for another stay in the future. Best regards, Lachlan Walker General Manager
1 night romance trip Dec 2, 2015
A Traveler
AU
5.0 / 5Outstanding
"good"
no free wifi and no free parking
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Don, Thank you for your review. It's unfortunate to read your feedback in regards to the wifi and parking. Although the hotel's secure guest parking does attract a daily fee, there is complimentary public parking located just across the road from the hotel. In addition, Crowne Plaza offers a complimentary loyalty program called IHG Rewards Club. It offers many benefits which includes complimentary wifi at any of our hotels around the world. Please let us know if you would like to join this program to take advantage of the benefits for future visits. I look forward to welcoming you back to Terrigal in the future. Warm regards Lachlan Walker General Manager
1 night romance trip Dec 1, 2015
DON
AU
5.0 / 5Outstanding
"Top Spot"
Great location, friendly staff, wonderful atmosphere at an affordable price.
Genuine Expedia guest review
Other trip Dec 2, 2015
Cathy
AU
5.0 / 5Outstanding
"Overnight Stay"
Really enjoyed the time and service
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear John, I am pleased to read you enjoyed your stay with us. I appreciate your review and hope to welcome you back on another occasion. Best regards, Lachlan Walker General Manager
1 night romance trip Nov 29, 2015
John
AU
4.0 / 5Excellent
"Nice location, hotel needs improvement"
We booked an ocean view room for an extra price. It seems nearly all rooms have an ocean view so its a bit of a con to pay extra. Also the lifts are absolutely hopeless - there are three and they are the slowest lifts and one was out of order too. We could never get one so we used the stairs every time! Room service food was not very good. I had a salad that had something in it that smelled and couldn't be identified so I didn't eat it.
Genuine Expedia guest review
Other trip Dec 1, 2015
Kath
AU
3.0 / 5Good
"Good position needs updating"
Best hotel in Terrigal, but very 80's needs updating. Expensive for what it is.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Laurence Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are very pleased that you enjoyed your stay and we hope to see you on another occasion. Best Regards Lachlan Walker General Manager
Other trip Nov 29, 2015
Laurence
AU
4.0 / 5Excellent
Will definitely return
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Samuel Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We appreciate your review and look forward to seeing you again soon. Best Regards Lachlan Walker General Manager
1 night romance trip Nov 22, 2015
Samuel
AU
5.0 / 5Outstanding
Excellent stay in a magical part of the world. The breakfast is far too good for a weak person like myself on a diet. We have been returning again and again for about 18 years.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Traveler Thank you for your feedback following your most recent stay at Crowne Plaza Terrigal. As a valued return guest, we are very pleased that you continue to enjoy your stay and that the breakfast is a highlight. We look forward to seeing you again. Best Regards Lachlan Walker General Manager
Other trip Nov 25, 2015
A Traveler
AU
4.0 / 5Excellent
"Great location"
Convenient Disappointed room not overlooking beach. disappointed menu in restaurant had been changed - no seafood platter
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Bev Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are very pleased that you enjoyed your stay location of the hotel amongst the Terrigal coastal area with a variety of cafes and restaurants nearby. We will review your feedback in regard to your reservation details and accommodation room preferences. We hope to see you on another occasion. Best Regards Lachlan Walker General Manager
Other trip Nov 24, 2015
Bev
AU
5.0 / 5Outstanding
"ple3asure"
all we wished for.
Genuine Venere guest review
2 night romance trip Nov 18, 2015
Phyllis
AS
5.0 / 5Outstanding
"Parents escape"
Lovely place to stay great food great rooms everything you need in one place
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Sally Thank you for your feedback following your recent stay at Crowne Plaza Terrigal to enjoy a parents escape. We are very pleased that you enjoyed your stay including the Aqueous Health Club and Pool facilities with views overlooking Terrigal Beach. Thank you for your kind comments in regard to the friendly team and their desire to ensure you have an enjoyable stay. We look forward to seeing you on another occasion. Best Regards Lachlan Walker General Manager
Other trip Nov 22, 2015
allie
AU
4.0 / 5Excellent
Very pleasant mid week stay. We have stayed many times begore and were upgraded. Enjoyed the well equided gym
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Anonymous Thank you for your feedback following your most recent stay at Crowne Plaza Terrigal. We are very pleased that you enjoyed your midweek stay including the well equipped gym. We thank you for your loyalty and look forward to seeing you on another occasion. Best Regards Lachlan Walker General Manager
Other trip Nov 21, 2015
A Traveler
AU
5.0 / 5Outstanding
"Great spot and view"
Great staff, view, size of room. Some small issued that were resolved immediately. Minor concern with Childs grubby hand and finger marks on glass veranda doors, expect higher standard at that price and star rating.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Anonymous Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are very pleased that you enjoyed your stay including the friendly service and location of the hotel. Our Housekeeping Team apologise for the cleanliness issue you experienced and will review their standards with the team. We hope to see you on another occasion. Best Regards Lachlan Walker General Manager
Other trip Nov 14, 2015
A Traveler
AU
5.0 / 5Outstanding
"Great place to stay Right near beach and food"
Staff were very helpfully telling me about where free parking was located and Internet access via club membership Also asked for my frequent flyer number.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Chris Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. As an IHG Rewards Member we are very pleased that your membership was recognised and you were able to take advantage of the complimentary wifi as part of this program. We hope to see you on another occasion. Best Regards Lachlan Walker General Manager
Other trip Nov 13, 2015
chris
AU
5.0 / 5Outstanding
business trip to Erina twice yearly staying in Terrigal at the Crown Plaza which is convenient
Genuine Expedia guest review
Other trip Nov 12, 2015
philip
AU
4.0 / 5Excellent
"Close to everything"
Nice place to stay close to shops and beach.staff friendly .breakfast was great.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Anonymous, I am happy to read you enjoyed the hotels location and facilities on your recent trip to Terrigal. I hope to welcome you back on another occasion. Best regards, Lachlan Walker General Manager
Other trip Nov 12, 2015
A Traveler
AU
5.0 / 5Outstanding
excellent and very comfortable
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear ashy9, Thank you for your 5-star review! I am pleased you had an enjoyable experience. I look forward to welcoming you back another time. Best regards, Lachlan Walker General Manager
2 night trip Nov 10, 2015
ashy9
AU
4.0 / 5Excellent
"Close to beach and restaurants"
Staff and locality of hotel - pleasant. Noisy if verandah doors are open
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Sally Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are delighted that you enjoyed the location of the hotel and its proximity to Terrigal Beach and local dining options. We hope to see you on another occasion. Best Regards Lachlan Walker General Manager
Other trip Nov 11, 2015
Sally
AU
3.0 / 5Good
"Slightly worn luxury"
Great location, although if you are staying to break up a longer trip (which we did) it is a long way off the freeway. The hotel had a great range of facilities, however the overall impression was that the whole place has seen better days, which is not to say that it was grotty, but somewhat worn. Our room ( a standard room) was well appointed with a good sized bathroom. The room service dining was enjoyable but (as usually is the case with room service) quite expensive. The hotel staff were helpful. The location would be great for a weekend stay if you lived in the greater Sydney/ Central coast area. There is an abundance of dining options nearby and the beach looked very inviting.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear EB Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are delighted that you enjoyed your short stay at the hotel and in particular the facilities in the room and local dining options within Terrigal. We look forward to seeing you again in Terrigal on another occasion, Best Regards Lachlan Walker General Manager
Other trip Nov 7, 2015
EB
AU
5.0 / 5Outstanding
"Hotel level walk, across road to beach."
Great location and facilities. I used Endota spa. While pricy!! it is very convenient and both massages I had were excellent. I warn guests, if you want a quiet room book the HAVEN side of the hotel. I was in room 407 above the bar, which was very noisy on the weekend. I went to the beach, which was lovely! to escape the Saturday afternoon live band. They do stop at 9pm so not a problem at night.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Ren Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. It was great to read that you enjoyed the ocean-side location and hotel facilities, including Endota Spa. We look forward to welcoming you back on another occasion. Kind Regards, Lachlan Walker General Manager
Other trip Nov 4, 2015
Ren
AU
5.0 / 5Outstanding
"Relaxation...."
Great short getaway.. staff were exceptional across the board..fantastic views and total relaxation.
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Gabrielle Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. It was great to read that you enjoyed our relaxing ocean-side location and that you found the staff to be exceptional. We look forward to welcoming you back to the hotel on another occasion. Kind Regards Lachlan Waker General Manager
1 night romance trip Oct 30, 2015
Gabrielle
AU
5.0 / 5Outstanding
"great staff & close to the beach"
Thank you very much for your great support to my disabled daughter & partner - couldn't be more helpful
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Guest Thank you for your review following your recent stay at Crowne Plaza Terrigal. It was great to read that you enjoyed your stay and that you and your family received the support and help that you needed. We look forward to welcoming you back on another occasion. Kind Regards, Lachlan Walker General Manager
Other trip Nov 2, 2015
A Traveler
AU
5.0 / 5Outstanding
"Beautiful Hotel ,Close to beach"
Perfect mini break location ,not too far from Sydney.Perfect place to de - stress and spoil yourself.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Catherine, Thank you for your feedback from your recent stay. It is fantastic to read that you had a great time in Terrigal and enjoyed the hotel's range of facilities. I hope to welcome you back again on another occasion. Best regards, Lachlan Walker General Manager
Other trip Oct 30, 2015
Catherine
AU
5.0 / 5Outstanding
"Birthday Break"
At check-in we were given an upgrade to our suite & a bottle of sparkling wine was sent to the room as we were celebrating a birthday. It was a very nice gesture & was much appreciated.
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Wendy Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are delighted to see that you enjoyed your check-in experience and your special birthday celebrations. We look forward to welcoming you back on another occasion. Kind Regards, Lachlan Walker General Manager
2 night romance trip Oct 21, 2015
Wendy
AU
5.0 / 5Outstanding
"24 hour recharge"
I was in desperate need of a quick 24 hour recharge so booked the Crowne Plaza at Terrigal. Managed to get a terrific deal and headed off. 55 minutes from door to door (for me) along the M1. Have just had the BEST time. Professional, courteous check in staff, beautiful room overlooking the Terigal beach rock pool, fabulous swimming pool. I cannot fault this place which explains why I have been a regular since the place opened over 25 years ago. It's like my second home (that I don't have to look after). Do yourself a favour and treat yourself whether it's a short overnight or an entire week - you won't be sorry.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Lynette Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. It was great to see that you enjoyed your recent stay with us and we are delighted that you enjoyed the location of the hotel and its proximity to the beach and restaurants. We pride ourselves on our friendly staff and are glad that you personally experienced and appreciated this. We look forward to welcoming you back very soon. Best regards Lachlan Walker General Manager
Other trip Oct 25, 2015
Lynette
AU
5.0 / 5Outstanding
"Beautiful hotel, amazing views, wonderful staff!"
Lovely hotel, staff were so friendly and welcoming. Perfect location. Close to everything. Stunning views of the beach. Hotel bars and shops were fantastic too!
Genuine Expedia guest review
Other trip Oct 22, 2015
fiona
AU
4.0 / 5Excellent
"Nice, could improve showers"
Nice place. Could improve showers though. I'm 6' tall and the shower head is aimed at my chest and I have to bend down to get head wet?
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Anonymous, Thanks for your feedback. I am happy to read you enjoyed our unique location and beautiful views. I am sorry to hear our bathroom facilities did not meet your expectations. I hope this has not marred your overall impression of the hotel and I hope to welcome you back in future. Best regards, Lachlan Walker General Manager
Other trip Oct 21, 2015
A Traveler
AU
5.0 / 5Outstanding
Loved everything about our stay! From the moment we arrived the staff were incredible. Loved the view, the bands downstairs for entertainment and pool etc! 5 star!!
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Traveler, Thank you so much for your wonderful review, following your recent stay with us. It is lovely to read that you had a memorable weekend and enjoyed the hotel's range of facilities. We hope to welcome you to the hotel again on another occasion. Best regards, Lachlan Walker General Manager
2 night romance trip Oct 16, 2015
A Traveler
AU
3.0 / 5Good
"great location"
very good hotel for the central coast. great staff snd features such a great pool area, veiws to beach, gym etc. only things that are very due for a change are the showers - the toilet is nice , the hand basin and vanity is nice but that shower setup is terrible.. very outdated and needs changing. im 6'1 and had to bend down the hole shower which is not fun especially for a room i was paying over 400 a night for. also the taps for hot and cold water were so low down to turn on and off was really uncomfortable . the bath is to small for any adult besides jockys to use so simple solution rip the bath tub out and just make nice glass shower that hole length of bath tub and then would be able to put the shower bit higher. only other thing was the noise from club downstairs even when it was moved inside on the friday and saturday night still was very loud and goes late. those things aside was good hotel with good staff in a great spot
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Chris Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are very pleased you enjoyed your stay and thank you for your comments in regard to additional improvements in the bathrooms which we will take on board for future discussions. We look forward to you returning to the hotel on another occasion. Best Regards Lachlan Walker General Manager
Other trip Oct 19, 2015
chris
AU
5.0 / 5Outstanding
"A great weekend in comfort and class"
Very friendly and helpful service made a good hotel into a great weekend stay.
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Howard, Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. It was lovely to see that you enjoyed a relaxing weekend at the hotel. We pride ourselves on our friendly staff and are glad that you personally experienced and appreciated this. We look forward to welcoming you back very soon. Best regards, Lachlan Walker General Manager
2 night family trip Oct 9, 2015
Howard
AU
4.0 / 5Excellent
"Love Terrigal"
Position and room great but linen Nes upgrade as pillowcase and towels frayed!! Breakfast fantastic.
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear Maureen, Thank you for taking the time to submit feedback from your recent stay with us. It is pleasing to read you had an enjoyable stay and were able to take advantage of our buffet breakfast overlooking Terrigal beach. Thank you for your feedback regarding the linen. I have located your reservation and have passed your comments on to the Executive Housekeeper. I hope you have an opportunity to return to the area again in the near future. Best regards, Lachlan Walker General Manager
2 night romance trip Oct 9, 2015
Maureen
AU
5.0 / 5Outstanding
Great hotel in a fantastic location. Very comfortable beds. And great facilities
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Alex Thank you for your recent review following your stay at Crowne Plaza Terrigal. We are delighted that you enjoyed our great facilities and unique location. We look forward to welcoming you back soon. Kind Regards, Lachlan Walker General Manager
Other trip Oct 14, 2015
Alex
AU
5.0 / 5Outstanding
"Lovely hotel right on beach."
We had just a one night stopover on our road trip. Our room was spacious and comfortable
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Kaye, Thank you for taking the time to provide feedback on your recent stay at Crowne Plaza Terrigal. We are delighted that you found the room spacious and comfortable. We look forward to welcoming you back soon. Kind Regards, Lachlan Walker General Manager
Other trip Oct 13, 2015
Kaye
AU
5.0 / 5Outstanding
"Great hotel close to the beach and local cafe's"
Beautiful hotel, lovely atmosphere. Breakfast are fantastic, staff were great. We enjoyed our stay immensely.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
I am glad to read that you had a fantastic weekend, and were able to enjoy some of the local attractions. I will be sure to pass your compliments on to our breakfast team. Hope to see you again in the near future. Best regards Lachlan Walker General Manager
Other trip Oct 11, 2015
Jan
AU
3.0 / 5Good
"Close to beach and cafes restaurants"
Weather was terrible but overall good experience.would recommend to friends and family.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Kellie, Thank you for your feedback. We are sorry to hear that the weather was not favourable during your stay. It was still nice to red that you were able to enjoy yourself and we appreciate your recommendations. We look forward to welcoming you back to the hotel. Regards Lachlan Walker GM
Other trip Oct 9, 2015
kellie
AU
4.0 / 5Excellent
"Great facilities right within the vibe of Terrigal"
A long weekend break outside of Sydney with the relative oppolunce of the Crowne Plaza providing comfort and location for us.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Mark, Thank you for your feedback. It was lovely to see that you indulged in a long weekend break. We loved that you enjoyed our beach side location and look forward to welcoming you back. Best regards Lachlan Walker
Other trip Oct 9, 2015
MARK
AU
5.0 / 5Outstanding
"Excellent hotel and stunning views."
The staff were very hospitable getting us early check in when we were running ahead of time. The room had beautiful views and was comfortable. The poolside bar staff were very friendly and great drinks!
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Guest, It was wonderful to find that we exceeded your expectations and could accommodate you on this occasion. We look forward to welcoming you back again. Best regards Lachlan Walker General Manager
Other trip Oct 7, 2015
A Traveler
AU
4.0 / 5Excellent
Good, for a quick last minute getaway.................
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Guest, Thank you for your feedback. It was great to find that you enjoyed your stay with us and next time we hope that you can extend your stay and be treated. Best regards Lachlan Walker General Manager
Other trip Oct 7, 2015
A Traveler
AU
4.0 / 5Excellent
"Perfect location shame about local eateries"
Location is perfect, we had issues with noise coming from bar and nightclub across road. Our room was changed immediately and complimentary buffet breakfast provided. Excellent service. Shame about local restaurants, eateries as not a great choice outside of the hotel.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Ron Thank you for your feedback. I am sorry that you were inconvenienced initially, however very glad that we were able to rectify the situation. Thank you for acknowledging our staff and how they impacted on your stay. We look forward to welcoming you back very soon. Best regard Lachlan Walker
Other trip Oct 7, 2015
Ron
AU
4.0 / 5Excellent
"Long weekend"
Had a night away over the October long weekend. Very pretty hotel with amazing views of the coast. Everything was lovely. Had dinner at the restaurant - beautiful meal. Will see you again soon!
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Michelle Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We were pleased that you enjoyed your stay and its beachside location to enjoy the long weekend. We look forward to seeing you again soon, Best Regards Lachlan Walker
Other trip Oct 6, 2015
Michelle
AU
4.0 / 5Excellent
Enjoyed very much. Central location. Good facilities although a children's pool would be a benefit.
Genuine Expedia guest review
Other trip Oct 6, 2015
A Traveler
AU
2.0 / 5Fair
very very noisy having a pub below. . till at least 3am Food at the Seasalt restaurant was very good for one but very poor for the other (asked for medium and got raw in the middle. Peacan pie was very very dry could not eat it Will not stay there again. A shame
Genuine Hotels.com guest review
Response by Crowne Plaza Terrigal
Dear John Thank you for taking the time to pass on your feedback following your recent stay. I was very concerned to learn of the situation you experienced during your stay with noise from the street below. Our aim is to ensure that we are offering consistently high standards of service and facilities and it is through our guests’ feedback that we are able to identify ways to improve the hotel experience for our guests. We hope you may consider returning to the hotel on another occasion. Best Regards Lachlan Walker
1 night family trip Oct 2, 2015
John
AU
3.0 / 5Good
"Room above nightclub impossible to sleep"
Hotel a bit dated now given the $ - Terrigwl nice but beyond the beach not a lot to do.
Genuine Expedia guest review
Other trip Oct 5, 2015
IB
AU
4.0 / 5Excellent
"Nice hotel close to the beach"
Reception staff were very welcoming and knew there stuff. A great start to our two day getaway. Love that we got a room upgrade so we overlooked the ocean
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Kylie, Thank you for your feedback. We are very pleased you had a wonderful time with us and glad that we could assist on upgrading your room on this occasion. Best regards Lachlan Walker General Manager
Other trip Oct 4, 2015
Kylie
AU
3.0 / 5Good
"Good Location"
We had a family room. The beds were comfortable but space was quite minimal. Did not like the shower in the bath and it was far too low. My husband is not overly tall and it was too low for him. Room was very clean. The Bistro is advertised as a family option for dining but is packed with drunk party goers and loud techno music so definitely not an option for young kids.
Genuine Expedia guest review
Response by Crowne Plaza Terrigal
Dear Kim Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We were pleased that you enjoyed your stay and its beachside location to enjoy the weekend. We look forward to seeing you again soon, Best Regards Lachlan Walker
Other trip Oct 4, 2015
Kim
AU
4.0 / 5Excellent
Always a pleasure with the exception of surf craft allowed in the pool which made it unpleasant and dangerous for small children. Suggest surfboards and body boards be banned from the pool area.
Genuine Expedia guest review
Other trip Oct 3, 2015
Sally G
AU
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