All hotels in Houston, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here13210 Katy Fwy, Houston, TX, 77079, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 825 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.3
1.0 / 5Poor
"Omni disgrace"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
I would never recommend this hotel to anyone. It was dirty, beds were uncomfortable, pool was supposed to have been heated what a joke. Then my kid was tricked into purchasing wifi. When it never stated a dollar amount would be charged. The staff was rude. And it was from from everything our view was a rooftop. Not to mention the chocolate stains all over the curtains. Not at all what I expected from the omni. Very disappointed frequent travelers.
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
Edward
US
5.0 / 5Outstanding
"Indoor Lake"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a working vacation, spent several hours in our room on our computers. We had to go to the hotel lobby for free wifi, but there were several comfy chairs and tables available. Loved how they brought the outdoors inside with the indoor lake filled with koi & turtles.
Genuine Hotels.com guest review
2 night business trip Feb 13, 2015
Scott
US
5.0 / 5Outstanding
"one night business trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Quick business trip, so only one night. I arrived late and checked into my room, which was very clean and nice. Went downstairs to the cafe and had a nice dinner. Bed was very comfortable. Easy check out the next morning and off to my meeting.
Genuine Hotels.com guest review
1 night business trip Feb 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Highly recommend this hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I stayed there because it was relatively close to my daughter and her family. My daughter and I stayed in an Omni hotel in Dallas last time we were there and loved it. The staff is very accommodating and polite. I will definitely stay there again and look for other branches wherever I travel.
Genuine Hotels.com guest review
2 night family trip Feb 20, 2015
Janelle
US
5.0 / 5Outstanding
"review of stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Comfortable beds, very clean room and bathroom. Great water pressure in the shower. I arrived a little early and the room was not yet available. The front desk clerk took my cell number and called when it was ready. I appreciated that. Also good experience at the restaurant and bar. I didn't like paying extra for internet but I did anyway. I think that lighting could be better from the self park area walking around to the front entrance.
Genuine Hotels.com guest review
2 night family trip Feb 20, 2015
Stephen
US
5.0 / 5Outstanding
"Amazing stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was wonderful. Your team was greatly attentive and helpful. Thankyou.
Genuine Hotels.com guest review
2 night business trip Feb 16, 2015
ReyAnne
US
5.0 / 5Outstanding
"home away from home"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Guest services at the checkin could have been a little more hospitable, but over all it was a good stay.
Genuine Hotels.com guest review
2 night trip with friends Feb 14, 2015
Shameka
US
4.0 / 5Excellent
"Nice Hotel!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great 3 night stay with wife for Valentine weekend..
Genuine Hotels.com guest review
3 night romance trip Feb 13, 2015
Broderick
US
3.0 / 5Good
"Fish are the best."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Beds were hard. Faces highway so you can hear traffic all night, but turn the AC down and it drowns it a bit. We were out of the hotel for most of the day, so it wasn't really an issue. Overall an average stay. I did enjoy the fish in the lobby, domesticated, they'll follow you anywhere. Good for a sightseeing weekend.
Genuine Hotels.com guest review
2 night trip with friends Feb 13, 2015
A Traveler
US
4.0 / 5Excellent
"anniversary getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I stayed here for our one year anniversary we will be returning for our next getaway
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
A Traveler
US
5.0 / 5Outstanding
"the omni"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice hotel and restaurant. The room was clean and the good was really good, definitely recommend
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Brent
US
2.0 / 5Fair
"Great room that's it"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was the only good thing about the stay they didn't tell me the exact amout they charged my card for I had to find out on my bill I a microwave for my room an never recived one they told me I was on a waiting list but the other clerk said there wasn't one my family tried to go site seeing but the driver was to worried about getting tips to take us an the hotel van can only go 3 miles from the hotel we slept great but staff was horrible
Genuine Hotels.com guest review
3 night family trip Feb 13, 2015
Brandon
US
4.0 / 5Excellent
"Nice Hotel, Rude front desk attendant"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Mary at the front desk was very rude. We were hit with an extra $100 UPFRONT charge at check in and she got an attitude when we were inquiring about the charge. After we were treated rudely for several minutes (like we didn't have any money) and mentioned complaining to a manager, she then brought up "seeing if she could get the charge waived". We never intended on not paying, just wanted to know about the extra charge. -_- very poor customer service on her part BUT everyone one else on the staff that we encountered was very nice! Hotel was beautiful. Loved the Koi fish pond.
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
kaneshia
US
5.0 / 5Outstanding
"Valentines getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Hotel! We will return in the near future!
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
June
US
3.0 / 5Good
"Staff untrustworthy"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel itself was great. Left an item that belonged to my two year old daughter. they told us they sent it to lost and found when i called back to get it they said it wasn't there. Staff untrustworthy
Genuine Hotels.com guest review
3 night romance trip Feb 12, 2015
Abigail
US
4.0 / 5Excellent
"Ommi West Houston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great stay. Rooms and hallways are obviously dated, doors were dirty, marked up, etc..., but the hotel was clean.
Genuine Hotels.com guest review
1 night trip Feb 13, 2015
chad
US
5.0 / 5Outstanding
"Great experience overall."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I were visiting Houston for our Valentine's Day weekend and our stay at the omni was very comforting. We received complimentary champagne upon check and were treated exceptionally well by all the staff. Our rooms was amaizng and nothing short of incredible. We plan to return very soon and hope to be able to stay at this hotel once again.
Genuine Expedia guest review
Other trip Feb 17, 2015
Daniel
US
5.0 / 5Outstanding
"Omni Houston Westside"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We traveled to Houston for the weekend for a friend's wedding and this Omni was superb for the price. We enjoyed a great room complimented by great service. I would definitely stay there again.
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
Eric
US
5.0 / 5Outstanding
"Nice!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great!
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
A Traveler
US
3.0 / 5Good
"wifi us an issue. Really?! you charge for wifi?"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
the facility is nice. But room remote didn't work. Wifi is a two tier charge system. Stupid this made my stay unpleasant for me. I have stayed in this Hotel in past but probably will not in the future.
Genuine Expedia guest review
Other trip Feb 16, 2015
houston local
US
5.0 / 5Outstanding
"Good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice of everything-room stuff restaurant food and ponds with fishes and turtles
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
5.0 / 5Outstanding
"omni"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel for a good price.
Genuine Hotels.com guest review
1 night family trip Feb 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Fantastic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was superb!
Genuine Hotels.com guest review
2 night trip Feb 13, 2015
Rinn
US
4.0 / 5Excellent
"Pleased"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The location is convenient, the hotel itself is beautiful and the room has all you need. However for the price you pay I would think you could at least use the wifi without being charged however they want $10 more out of you. Ok if I can go to McDonald's and use wifi I see a problem with that. Made me feel like they want to buckle and dime you. But other than that it was a nice stay
Genuine Expedia guest review
Other trip Feb 15, 2015
kim
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Clean hotel. We stayed on an Expedia special, so I don't know whether that dictated the type of room we had. It was clean and comfortable. The iron in the room had a sticky substance on the plate, and the hairdryer was broken.
Genuine Expedia guest review
Other trip Feb 14, 2015
Pat
US
5.0 / 5Outstanding
"Omni on IH-10 west in Houston"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice staff who were efficient and friendly. Arrived late and there was no hassle to check in and get to my room. Work out facility, while small, was still well equipped and clean. Indoor water feature was a highlight simply because it was a break from the usual hotel main floor.
Genuine Expedia guest review
Other trip Feb 12, 2015
A Traveler
US
4.0 / 5Excellent
"Enjoyed my stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Enjoyed my stay. Room was clean, staff was friendly and helpful.
Genuine Hotels.com guest review
2 night business trip Feb 6, 2015
Jeff
US
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love the experience
Genuine Hotels.com guest review
1 night business trip Jan 30, 2015
sheldon
US
5.0 / 5Outstanding
"Nice Weekend Getaway Spot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very relaxing atmosphere. Staff very courteous and accommodating.
Genuine Hotels.com guest review
4 night trip Jan 29, 2015
Dwanna
US
4.0 / 5Excellent
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was great we just happen to pick the wrong weekend to stay there was a ton of kids staying that weekend for a soccer game and the noise level was kinda high.
Genuine Hotels.com guest review
1 night family trip Jan 31, 2015
latasha
US
5.0 / 5Outstanding
"This place is beautiful"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I love the fish pond inside the facility. And the duck pond outside. The room was spacious and clean. Very comfortable. Excellent price for such a beautiful hotel. Can't wait to come back.
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
US
4.0 / 5Excellent
"Good"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Easy in and out good distance to down town and were we were going nice bar lots of young kids
Genuine Expedia guest review
Other trip Feb 2, 2015
buisness owners
US
4.0 / 5Excellent
"Omni Houston"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Weekend visit for function at hotel. Well catered and good hotel
Genuine Hotels.com guest review
2 night romance trip Jan 23, 2015
Derek
US
4.0 / 5Excellent
"Great one night stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Great for one night stay....location was near Downtown but with traffic not convenient.
Genuine Hotels.com guest review
2 night business trip Jan 16, 2015
jennifer
US
5.0 / 5Outstanding
"Nice stay at the Omni"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nothing wrong with this place. Friendly service, nice clean room. Were even able to change our reservation last minute without an extra charge. I would stay here again.
Genuine Hotels.com guest review
2 night romance trip Jan 8, 2015
Brian
US
3.0 / 5Good
"Kid friendly hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The kids loved feeding the fish, very kid friendly hotel, a little dated, but was clean and comfortable.
Genuine Hotels.com guest review
2 night family trip Aug 8, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice location for a business conference of good size.
Genuine Expedia guest review
Other trip Jan 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful and peaceful weekend!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our experience was flawless, from the hotel grounds to the staff.
Genuine Expedia guest review
Other trip Jan 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Birthday trip."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Short trip to celebrate a birthday - Good experience.
Genuine Expedia guest review
Other trip Jan 12, 2015
Hernan
US
4.0 / 5Excellent
"Beautiful hotel with indoor and outdoor koi pond"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
First time stay here but I was satisfied with the service. The room was big. Have to pay extra for fridge and mineral water in the room but I don't need it anyway. The room service was pretty quick. I had margherita pizza which was really good! The hotel has a really nice indoor atmosphere because of the koi pond and you can enjoy breakfast or dinner at the restaurant nearby.
Genuine Expedia guest review
Other trip Jan 11, 2015
AJ
US
5.0 / 5Outstanding
"Super location near Energy Corridor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed two nights, had lots of meetings most at the hotel. Everyone knows where the Omni is and for many it's just down the street. Several good meeting spaces. Meals are exceptional. Service excellent. Staff arranged all my transportation. Can't think how they could improve.
Genuine Expedia guest review
Other trip Jan 10, 2015
Bruce
US
4.0 / 5Excellent
"Omni good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
nice hotel, free parking, easy access
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
A Traveler
US
1.0 / 5Poor
"A lot of maintenance issues"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
My girlfriend and I stayed at this hotel for New Years Eve. Our heater did not work and a maintenance guy came in with all his tools and attempted to fix the heater while we were still in the room. We had to go downstairs and ask for a new room or we would have had to wait 2 hours for him to fix the heater. The next morning, in our new room, another maintenance guy started knocking on our door in the morning asking to fix our toilet. We never requested for him to fix the toilet. It was very distracting experience, especially on New Years.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
ryan
US
5.0 / 5Outstanding
"Happy ever after"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We was here for a wedding, and the staff was wonderful. Very helpful. I'm looking forward to staying there again.
Genuine Hotels.com guest review
2 night family trip Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My sister and I didn't spend much time in the hotel, but what time we did was very comfortable and great!
Genuine Hotels.com guest review
2 night family trip Dec 28, 2014
Richard
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Good rooms and excellent service. Great location to west Houston.
Genuine Expedia guest review
Other trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Experience was great, the hotel was lovely and my stay was very comfortable...Thanks,
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"ok"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was nice but the rooms were small. Very nice lobby.
Genuine Hotels.com guest review
2 night family trip Dec 23, 2014
brent
US
2.0 / 5Fair
"Insufficient"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Front desk service as well night security both insufficient.
Genuine Hotels.com guest review
5 night family trip Dec 23, 2014
Yvette
US
3.0 / 5Good
"Nice hotel and pet friendly"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
checkin was easy, hotel had a nice Christmas buffet but a bit pricey. covered parking. front of hotel was a bit complicated to get to so we entered thru garage entrance.
Genuine Expedia guest review
Other trip Jan 1, 2015
A Traveler
US
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