"Beautiful hotel with indoor and outdoor koi pond"
First time stay here but I was satisfied with the service. The room was big. Have to pay extra for fridge and mineral water in the room but I don't need it anyway. The room service was pretty quick. I had margherita pizza which was really good! The hotel has a really nice indoor atmosphere because of the koi pond and you can enjoy breakfast or dinner […] at the restaurant nearby. Read moreGenuine Expedia guest review
"Super location near Energy Corridor"
Stayed two nights, had lots of meetings most at the hotel. Everyone knows where the Omni is and for many it's just down the street. Several good meeting spaces. Meals are exceptional. Service excellent. Staff arranged all my transportation. Can't think how they could improve.Genuine Expedia guest review
nice hotel, free parking, easy accessGenuine Hotels.com guest review
"A lot of maintenance issues"
My girlfriend and I stayed at this hotel for New Years Eve. Our heater did not work and a maintenance guy came in with all his tools and attempted to fix the heater while we were still in the room. We had to go downstairs and ask for a new room or we would have had to wait 2 hours for him to fix the heater. The next morning, in our new room, another […] maintenance guy started knocking on our door in the morning asking to fix our toilet. We never requested for him to fix the toilet. It was very distracting experience, especially on New Years. Read moreGenuine Hotels.com guest review
"Happy ever after"
We was here for a wedding, and the staff was wonderful. Very helpful. I'm looking forward to staying there again.Genuine Hotels.com guest review
My sister and I didn't spend much time in the hotel, but what time we did was very comfortable and great!Genuine Hotels.com guest review
Good rooms and excellent service. Great location to west Houston.Genuine Expedia guest review
Experience was great, the hotel was lovely and my stay was very comfortable...Thanks,Genuine Expedia guest review
It was nice but the rooms were small. Very nice lobby.Genuine Hotels.com guest review
Front desk service as well night security both insufficient.Genuine Hotels.com guest review
"Nice hotel and pet friendly"
checkin was easy, hotel had a nice Christmas buffet but a bit pricey. covered parking. front of hotel was a bit complicated to get to so we entered thru garage entrance.Genuine Expedia guest review
Really enjoyed the stay. Staff was very friendly and the hotel was wonderful. Thank you for the Christmas gifts for the girls and feeding the fish.Genuine Hotels.com guest review
"Great hotel at a reasonable price"
A reasonably priced hotel not too far from downtown. Excellent service. Friendly staff.Genuine Hotels.com guest review
"nice hotel in good location"
It's all around a nice hotel, but seems to be short staffed and old building. Had to wait over an hour to resolve a toilet overflow.Genuine Hotels.com guest review
Great hotel at great ratesGenuine Hotels.com guest review
"Very clean and accommodating"
Hotel was very clean and accommodating. Great showers. Lots of water pressure and deep tub. Could use some updating to bathrooms and carpets.Genuine Hotels.com guest review
This was our second stay at the Omni Westside Houston during the 2014 Holiday season. Once again we were very pleased with the hotel and their staff. We especially want to thank the housekeeping staff member who found our I-Pad and made sure it was safely placed in the Lost and Found department for the Hotel. Though we had already returned home, our […] son was able to pick up the I-Pad for us. Read moreGenuine Expedia guest review
Nice room fair serviceGenuine Hotels.com guest review
"Got a great price on Expedia for this really niceh"
Beautiful hotel. Friendly, helpful staff. Room price was great; but, they nickel & dime you for Wifi, parking, etc.Genuine Expedia guest review
Great hotel. Staff was very helpful and courteous. Free parking is nice. I wish there was free in room WiFi and a free breakfast, but other than that it was a great stay!Genuine Hotels.com guest review
"Convenient to my daughter's home and very nice."
Breakfast is very good. Staff are very friendly and interested in helping you. Only complaint is I had to call the desk to get a spare roll of toilet paper and a replacement for the Kleenex box that was empty. Also, the bathtub drain does not flow very well in room 5308. I told the desk on our second day and they said that someone would take care of […] it. Left 6 days later and still not cleared. Read moreGenuine Expedia guest review
"what a wonderful stay during Christmas!"
Visiting family oin the area is always a treat while staying at the Omni. staffGenuine Expedia guest review
"Nice Room For The Money"
very pleasant experience. However , we didn't spend much time at the hotelGenuine Expedia guest review
"A great stay"
I really enjoyed myself here.Genuine Hotels.com guest review
"Nice but needs remodeling"
Carpet needed vacuuming in halls & in room. Long black hair in bathtub. Bed made a poping noise when you sat on it. Hotel needs a facelift! Staff was super friendly & helpful.Genuine Hotels.com guest review
Overall, very good. Hotel staff could have been better. I'm extremely big on customer service.Genuine Expedia guest review
"Graduation Day are the University of Houston"
Great hotel. Limited self serve parking. The morning early morning traffic to downtown should always be planded for.Genuine Expedia guest review
I loved it it was perfect!!!Genuine Hotels.com guest review
Loved the hotel, but the mini bar prices are too high and they charge for local calls and wifi.Genuine Expedia guest review
"Very good place to have a night"
A very comfortable hotel, surprise to book a room in a four star hotel with such low price. The interior of the room is little old have to say. Not very "4-star"ish. The decoration looks like a motel. But the lobby and everything definitely worth a 4 star evaluation.Genuine Hotels.com guest review
"Beautiful hotel - uncomfortable beds"
I loved everything about this hotel except for the beds. They are pillowtop, but I was so uncomfortable sleeping here. I came home tired and excited for my own bed. Though I was in my first trimester of pregnancy when I visited, my bed at home does not make my back hurt, while those at the Omni did. Unfortunate for such an otherwise great hotel. A gift […] shop / sundries store would have been great. Read moreGenuine Expedia guest review
"Nice hotel at a good price"
Very nice accommodations. The staff was not so nice and definetly not service oriented. If we do not stay again it is merely do to the front staff.Genuine Expedia guest review
"nice hotel centrally located near Chinatown"
I spent 4 nights there just before the Christmas holidays, there were a lot of parties, quite lively, very friendly staffs, nice clean room , hotel is a little older but very well maintained, highly recommended.Genuine Expedia guest review
Stayed here for 3 night with family. Very good hotel, definitely provides value for money. Kids loved playing with the fish in the pool of water which goes around the hotel. View outside our room was also nice. Only negative about this place is that they charge 9.95 per day to access wifi in the room, it is free in the lobby though. Other than that […] it is an excellent place to stay. Read moreGenuine Expedia guest review
"Great Location; beautiful lobby area."
I prefer the OMNI chain, and usually stay at this location when I want to get away. The staff was rude, and not very attentive on my last visit, but the crew on duty was much warmer and accommodating this time around. I'm very low key, and don't require a lot of attention, so there isn't very much interaction with the staff. Was disappointed when I […] discovered a dirty towel among the stack of "clean" towels left in the bathroom. I could tell that the sheets were clean - but they were stained with something - not sure what. I've stayed here quite few times, and this is the first time that I have had the experience of dirty linens and towels. Read moreGenuine Expedia guest review
"Will stay here again"
Hotel was amazing and the staff was very helpful.Genuine Hotels.com guest review
It was very nice thanks the room was wonderful the view was greatGenuine Expedia guest review
Close to place of business, easy access to highway 10, great amenities nearby.Genuine Hotels.com guest review
"Greatest Westside Houston Hotel"
EXCELLENT Hotel, Great service! Amazing atmosphere! My first choice every time!Genuine Hotels.com guest review
"Hotel stay - heater not working well ."
The heater was not working well and they had to come in and fix it. I was attending a Christmas party and was late because I had to wait..Genuine Hotels.com guest review
Hotel is somewhat isolated. Has only one restaurant, one bar. Taxi to get anywhere else Elevators are slow and small Hot tub is lukewarm at best exercise area nice bathroom in room could have been larger - hard to negotiate shutting door to get to toilet/showerGenuine Expedia guest review
"Paying for Internet...really?"
Nobody pays for internet access in hotels anymore. OMNI is so yesterday. You need to get with the programGenuine Hotels.com guest review
Good stay, restroom sink was too small.Genuine Hotels.com guest review
"Company Christmas Party"
Staff very friendly. Hotel very clean and kept up. Would stay againGenuine Expedia guest review
"Nov 29th Wedding!"
We went to attend a wedding ..great venue! Wonderful Christmas decoration, very festive! Only the girl at the Bar/Starbucks coffee could have been little more cheerful!Genuine Hotels.com guest review
The hotel was quiet. The staff was friendly and attentive. Parking was convenient. The hotel grounds were nice. I'd do it again.Genuine Hotels.com guest review
"Once you are in"
Locating entrance to the hotel is a well crafted IQ test for the guests. Low ceiling shabby garage leads to a doorway - is it a bird? A plane?... No it is ths entrance. No bell captain or any staff for that matter till you figure out where the reception is! Receiption staff are courtious for most. Rooms are sub-par for Omni Logo. The holes in our bed […] sheet was craftily hidden by a douvet. Dust on the edges and outtight unclean vents are hard to miss. There is an artificial indoor outdoor pool of water - uite nice. Workout facility is OK. Eating? Choices are an ininterested young woman pumping coffee out of a flask - calling it starbucks or a Bar - so if you travel with your family - reach around 3:00 - bring food. Houston has great hotels. This is not my favourite. Read moreGenuine Expedia guest review
Outstanding as usual. Back for Christmas with our Houston family.Genuine Hotels.com guest review
"stay in houston at the omni"
Bathroom very small, 2 people had a hard time moving around.Genuine Hotels.com guest review
"Three day stay at Omni"
Top of the line hotel, very clean and quiet. The room was spotless. Its a large hotel with plenty of meeting places (couches, etc outside of the rooms). Staff is very professional. Not much to say other than its and Omni, one of the best of all hotels. I pick Omni over all hotels when I can. It was interesting that they deliver a schedule of activities […] under your door every morning. They had a free cookie decorating class one of the days and a movie watching event one night. Pretty cool, I have never seen a hotel do that before. Ill look to use that hotel when Im in Houston again. Read moreGenuine Expedia guest review
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