"Easy on and off of Katy Hwy/ I-10"
Great place, comfortable and very clean, courteous staff. Restaurant is a bit pricey, but close to lots of eating places.Genuine Hotels.com guest review
Overall Great ExperienceGenuine Hotels.com guest review
Everyone here made sure my stay was comfortable.Genuine Hotels.com guest review
"hospitality of workers"
Hotel was very nice and clean! But hospitality of desk clerk and cafe worker was nice professional at all.Genuine Hotels.com guest review
"One night getaway"
The Omni Hotel West in Houston was a very nice hotel in the Energy Corridor area. My only complaint is that in multi-bed rooms, the hotel should use queen beds instead of doubles. Beds for a family of five can get crowded in two doubles.Genuine Hotels.com guest review
Traveled to Houston on business and the location for the hotel worked great. The staff was exceptionally courteous and helpful, and the room was pleasant and comfortable. A highlight was dinner at the cafe; it was a good meal and the restaurant staff was particularly attentive.Genuine Hotels.com guest review
"Omni Houston Energy Corridor"
The hotel is very nice and the rooms are in excellent condition. The staff is courteous. If I ever stay here again I will not let them put me next to the elevator...ding, ding, ding, ding...on and on and on. From 2330 to 0300 it was like being in the lobby of the hotel at prime time....people were talking very loudly, there were young kids running up […] and down the halls, you could even hear the folks in other rooms partying and such! The fact that they have a bar on the main floor is no excuse not to keep folks under control. Other than that, this is a really nice hotel. Read moreGenuine Hotels.com guest review
all was well except we lost electricity for about 30 min and when I called the desk they were not sure what happened.Genuine Hotels.com guest review
The room was nice and clean, however, there was a very large religious convention during my stay and the hotel only had 3 elevators and with the amount of people there for that convention made for extremely long waits for the elevator. I think for a hotel that size there should be more elevators or staircases to accommodate large crowds of people. Whenever […] an elevator became available we had to push our way on and pray that the elevator wasn't over capacity. Read moreGenuine Hotels.com guest review
"Classy and comfy"
I liked the place and the room was quiet dispite being filled to full capacity due to a religious function taking place...Genuine Hotels.com guest review
"Sadly dissappointed with the lack of quality"
I was sadly dissappointed with Omni. It was clean, BUT bed was the most uncomfortable, lumpy and hard bed I have EVER slept in. One night in the hotel and my back hurt for three days. The small bathroom has a single wall-hung sink with no vanity... no place to put your toiletries.Genuine Hotels.com guest review
Someone by the name Jaime kept answering the phone and was extremely rude to me the day I checked in. I went to the front desk and they tried to apologize by sending me a plate of chocolate strawberries and a mini cheesecake (I don't care for either) and instead of the $25 extra deposit I was charged $35 and no one could tell me why when I inquired […] about it. Thank goodness it was only for one night. Read moreGenuine Hotels.com guest review
Everyone I encountered was professional and courteousGenuine Hotels.com guest review
"all we expected"
we were very pleased with our stayGenuine Hotels.com guest review
"great all around -"
We would definitely go back to this hotel -Genuine Hotels.com guest review
Great hotel worth it's stars I just wish they still provided your own coffee maker in the room. Maybe it's a new hotel rule I missed. Besides that everything was great.Genuine Hotels.com guest review
"Loved the fish"
We enjoyed our stay. We liked the Sunday Brunch and feeding the fish.Genuine Hotels.com guest review
Very nice Omni facility. Would stay again.Genuine Hotels.com guest review
"A very nice surprise"
I was in Dallas visiting family and booked this room based on the four star rating and the value on Hotels.com. I was very pleasantly surprised at how nice this was compared to the other hotels in this price range. Booked it for $98/night. The room was very clean and lobby area was vast with lots of areas to have conversations or read quietly.Genuine Hotels.com guest review
Room door needs seal on it as every sound in hall was if they were in my room.Genuine Expedia guest review
I like the hotel. The lobby and common areas are very nice and relaxing. I would recommend this hotel to anybody staying out in the Northwest area of Houston.Genuine Hotels.com guest review
Exactly what you would expect for a hotel of this caliber. Great staff and extremely comfortable rooms. The water feature in the lobby is gorgeous!Genuine Expedia guest review
I happened to need to stay overnight during the biggest convention of the year, the OTC. EVERY hotel in Houston appeared to be booked. I could get this room, which was a decent room but it cost about 250% more than the normal rate at a similar hotel with a better location!!! It just wasn't worth that. One nice touch was a complimentary bottle of water, […] an apple, and a banana. And there was a note that for that week the WiFi in the rooms, which normally you had to pay for, was free. I find this so ironic that the more expensive the hotel, the more they nickel and dime you with costs like for WiFi. That's why I normally don't stay at the top of the line hotels - the value is just not there. Also the restaurant, which I ate at just because of the convenience, was also overpriced. Really good food but probably about 40% more costly than an an equivalent level stand-alone restaurant. Read moreGenuine Hotels.com guest review
Great hotel with wonderful service and good location. Room was very clean and had high quality bedding. Will stay there again when in Houston.Genuine Hotels.com guest review
Nice stay... excellent service.Genuine Hotels.com guest review
"Great location , very thing near by"
Early check in at 1pm welcome and late checkout at 1pm also allowedGenuine Expedia guest review
I stayed 2 nights at the Omni Hotel for a business trip. The location of the hotel is far far away from the airport, it costs around 90 dollard to get there by a Taxi. Had to stay there since it is close to work. There is nothing around the hotel, you will need to take the taxi (or hotel 4-miles shuttle) to get to the shops, mall or resturants. I don't […] understand why despite the pricy rate for the room, it does not come with breakfast!? Very inconvenient. Room service comes at 9 am to clean the room...too early and disturbing Read moreGenuine Expedia guest review
"The NOT SO GOOD"
I found it ridiculous that WIFI wasn't free. My fiance and I were highly disappointed. The rooms were small as well. The television was fuzzy and aged.Genuine Hotels.com guest review
Our stay at this hotel was satisfactory. The rooms are clean and the beds/pillows are comfortable. The hotel amenities are also nice, providing a gym, cafe, and restaurant. The location is very convenient with easy access to I-10. My only complaint is that the doors in our room and the adjoining room did not seal well, so that every time your neighbor […] opened their door, one of our doors would move, being very noisy and especially disturbing at night. Read moreGenuine Hotels.com guest review
Wonderful stay... very peaceful. The staff was great. Beautiful hotel.Genuine Expedia guest review
Everything was amazing! I enjoyed every piece and was the cherry on top of the icing to my wedding weekend! The staff was warm and welcoming and even congratulated me and my new husband. The complimentary champagne was a plus too :DGenuine Hotels.com guest review
First stay was a romantic getaway with the wife and the second stay was a family trip to Houston! We will choose this location again! My 6yo loved the atmosphere with the indoor water garden with fish and she loved the room service. Staff is very accommodating and friendly.Genuine Hotels.com guest review
Room was nice. Unfortunately the bed was squeaky.Genuine Hotels.com guest review
"Love the Omni"
My wife and I love staying at the Omni. Its atmosphere is unlike any other hotel.Genuine Hotels.com guest review
My family and I had a great time. It was a wonderful experience and the scenery was tranquility.Genuine Hotels.com guest review
"Awesome Hotel. Quiet, Relaxing, and peaceful"
I only stayed overnight but it was the best sleep I've had in quite some time. The staff was friendly, the ambiance was soothing and the food was superb.Genuine Expedia guest review
Will stay here again. Great location, nice rooms, and comfortable beds.Genuine Expedia guest review
"Top of the Line"
The hotel staff and facility was excellent. The location of the hotel is excellent if you are looking to stay along the Energy Cooridor!Genuine Expedia guest review
Staff was great and beds were amazing. Hotel was clean amd everything operational could just tell it was a little older amd mainly used by business peopleGenuine Expedia guest review
"Rooms are nice size; quiet hotel; free parking"
They did a great job accommodating us when EXPEDIA didn't give them our reservation, so they didn't show us having a room reserved.Genuine Expedia guest review
We were kept awake most of the night by the noises outside in the parking lot of the hotel which was right outside our window. Apparently, there was some sort of fast cars show that gathered all kinds of fast cars and their owners were drinking in the parking lot and creating lots of commotion. We will never return to this hotel again.Genuine Hotels.com guest review
"Did not meet my expectations!"
First, I called two days prior check in, advise I'll be checking in late. Per hotel clerk, will note my account. When I check in they put me down for a no call no show.Check in hotel clerk did not have any notifications about my prior call or checkinging in late. Hotel room was dusty. It appeared as if no one vacuum in months. Allergies would flare […] up constantly during our stay. We never got room service!! During our 4 day stay, we did not get any room service referring to,cleaning up & maintenance to our room while we were out. We always had to track down a maid to get extra towels & trashbags. Never expected this experience from Omni Hotel. Would never stay here again. Read moreGenuine Expedia guest review
Nice. A bit noisy and parking lot taken by carshow....no parking for guest. I duggest you have car show patrons a designated area so that your other guest are not inconvenienced.Genuine Hotels.com guest review
"Car racing in parking lot until 2am"
great hotel but convention of car people racing in parking lot until 2am and hotel staff wouldn't stop them. got no sleepGenuine Hotels.com guest review
my children LOVED the fishes, they was able to feed them and the few from the third floor was wonderful.. The rooms were wonderful and clean.. Even though it was full of people and activity it wasnt noisy or annoying .. wonderful place to stayGenuine Expedia guest review
I loved it!Genuine Hotels.com guest review
Beautiful hotel! Only thing I wish it had would be a swimming pool!Genuine Expedia guest review
Great hotel but we had to move rooms due to a barking dog still surprised they allow dogsGenuine Hotels.com guest review
"Nice hotel & was close enough to downtown!"
Staff was very friendly checking in/out. I don't stay at many hotels, but found it to be very nice & extremely comfortable.Genuine Expedia guest review
The hotel design and layout is beautiful. We sat out in the terrace one evening and it was so relaxing.Genuine Hotels.com guest review
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