"Nice, clean stay"
It would have been nice to have a fan only option on the air conditioning unit. Other than that, no complaints.Genuine Hotels.com guest review
"Great, friendly, clean place to stay"
This hotel was very clean, comfortable beds, friendly staff and good breakfast. I highly recommend this as a place to stay when in Waterloo, IA.Genuine Hotels.com guest review
Rooms were very clean and comfortable. Newly renovated and you can see that much thought went into selection of furniture, carpet, colors, etc. Very good value for money.Genuine Hotels.com guest review
"For a Few Dollars More"
I chose to pay a little more and was glad I did. Everything was good.Genuine Hotels.com guest review
"Great service, perfectly clean"
I travel quite a bit and this was one of the very few times I received a call from the front desk to check to see if everything was okay with my room so big points for service. The room was clean if basic, no complaints at all. The vanity area was a little small & the location isn't bucolic but it was close to anything needed.Genuine Hotels.com guest review
"Above average breakfast"
They need more than 1 luggage valet, the one they do have needs repairGenuine Expedia guest review
"Better than I expected"
clean, friendly staff and recently updated... would stay there again.Genuine Hotels.com guest review
"Good location, just off the interstate"
Very friendly staff and easy checkin and out. I was pleased by the size of the room. But, I was not impressed by the size of the pool and the fact that the review I read mentioned a hot tub and when we got there the hot tub was "out of order".Genuine Expedia guest review
This hotel was convenient and comfortable.Genuine Hotels.com guest review
"Good value for the money."
Decent options for a "serve yourself" style of breakfast. Room and decor were great. They allowed our little dog for a fee, which was a reason I picked it. Pool was in service.Genuine Expedia guest review
More than accomadated us Thank youGenuine Hotels.com guest review
"Really nice place"
We went to Iowa City to go to the Iowa game and the weather was bad so we needed to stop on the way home. Everyone there is very nice, and the beds were comfortable. The only thing I did not like is that the curtains do not shut all the way so you can see the lights from the car dealership in our room.Genuine Hotels.com guest review
"Warm Stay in Waterloo"
Room was very clean. Possibly the most comfortable bed I have ever slept in. Breakfast choices good. Only negative was the whirlpool doesn't work. I would still recommend it.Genuine Expedia guest review
We enjoyed our stay here! The staff was very friendly & welcoming. We will be coming back here next time we stay.Genuine Expedia guest review
Great service. Friendly people.Genuine Hotels.com guest review
WAS REALLY IMPRESSED WITH THIS HOTEL,FRONT DESK PERSONEL WERE FRIENDLY,EVERY THING WAS AWESOME.Genuine Expedia guest review
Needed a dog friendly accommodation in Waterloo. Have now stayed twice. Totally refurbished. Friendly, helpful staff, clean, comfortable rooms, good breakfast offering. We would stay here again even if our dog was not with us.Genuine Expedia guest review
This was a Comfort Inn that got a full remodel to become Comfort Suites. I really like the brand & what you get for the money. When I arrived, Nick on the front desk was exceptional!Genuine Hotels.com guest review
"Very Comfortable and clean with outstanding customer service"
08/15/14 Michelle S Bay City, Michigan
Perfect place to stop after a long trip. Check in was easy and staff extremely friendly and outgoing. The bed was very comfortable and the room very clean. Breakfast was very good. Can't say enough good about this establishment.
08/12/14 Tony D
On July 25th & July 26th Financial Decisions Group held a Family Fun Day event and reserved a total of 45 rooms here. The Manager, Jim, & his staff provided EXCELLENT service and took care of all of our needs.
"Very nice hotel, great people,"
08/11/14 John M
This is a great hotel and the people are very friendly. The breakfast was very good with many choices. The manager mentioned that this hotel has only been a Comfort Inn and Suites since last October. Reviews before October were for the Fairfield Inn. I was happy here, with a Target Walmart, and many restaurants nearby.
"Average Comfort Inn"
07/16/14 KatherineNoel Iowa
Employees were extremely nice and the common areas were clean. Breakfast was typical continental fare, nothing special-the eating area was small, however. The pool was one of the smallest pools at a hotel we've ever seen-there were 6 people in it and that seemed almost it's maximum capacity. The hot tub was covered up and it looked like it had been out of order for quite some time which really sucks because the pool water was a little too cold. Our room was okay. Nothing special to write home about. The beds and pillows were very comfortable, however. We probably won't stay here again as there are better choices for the same price in the Cedar Valley area.
"The next best thing to home!"
07/13/14 SusieLily2014 Iowa City, Iowa
Life is Good at Comfort Inn & Suites PostedJuly 13, 2014 Upon arrival at the motel, the initial appearance of the property looked neat and inviting! The manager, Jim, was there, on duty when we arrived. We had been booked on the second floor, and asked to be moved to first, as we have a little dog that gets us up a few times during the night. Amy, the desk clerk, immediately proceeded to find us a first floor room. We left for dinner, and when we came back, there was a jar of salsa in our room! (My husband joked that only the "good" hotels have salsa on their breakfast menu) Their breakfast, was indeed, great. Everything was kept full, fresh and tidy. The pool was beautiful and clean, even though we didn't get time to use it! The rooms were neat and clean and tastefully decorated. The staff was friendly, helpful and made us feel soooooo welcome! We will definitely stay here again!
06/29/14 GFCTx TX
The staff was very friendly and helpful. The facility had been recently renovated---new flooring, paint, etc. and the beds were great. They accommodated our request to see the room prior to completing check-in, and were happy to provide suggestions about potential places to eat, including details. The breakfast bar offered a wide variety including bagels, breads, cereals, and several proteins--link sausage, egg patties, yogurt, boiled eggs. Juice and milk were also available. Upon check-out, the staff (including the manager) inquired about the status of the room, etc.
"Block of 25 rooms for our wedding and everyone was pleased!"
Me and my wife had a block of about 25 rooms there for our wedding. We could not have been happier with our choice to go with them. Ann at the front desk is the best to work with! She is very helpful and always has a smile on! All of our guests were very pleased as well. Several comments about how beautiful the rooms were and how nice the staff was. If you want a very nice place to stay at for a very affordable price, I would highly recommend Comfort Inn and Suites!
"Amy was AWESOME!!"
06/18/14 Sarge309 Minnetonka, Minnesota
We were moving my daughter back home from Mississippi to Minnesota. The transmission on our 2003 GMC Yukon went out as we approached Waterloo. I saw a Comfort Inn (my favorite!), and pulled in for the night. I sent my family home and said I'd catch up in the morning. I went to the front desk and was met by Amy. I asked her if she had a single available, and at first she said no (they had multiple conventions in town!). She checked further, then found a "no-show" room. She called her manager (woke them up!), who said "sell it to them!". I got a room!! Amy also was SUPER helpful in finding a transmission repair shop for the next day. Needless to say, I was VERY impressed with Amy AND Comfort Inn! P.S. Love the waffles! :-)
05/15/14 David H
I had to attend a motorcycle safety training class in Waterloo in May of 2014. This hotel provided a very competitive nightly rate as well as very good accommodations. The room was clean and comfortable and the staff was the most friendly I have ever encountered in my travels. I met the Manager, Jim, today and told him what a great staff that he has working for him. They greeted me every day by first name and made every aspect of my stay extremely pleasant. My sincere thanks to Ann, Andrea and Amy. Make sure you keep them happy so they stay with you Jim! Dave
"Comfortable bed, good value"
05/11/14 valpofred NW Indiana
I was satisfied with my recent stay at Comfort Inn & Suites in Waterloo. A restful sleep was provided by the comfortable mattress, numerous pillows and puffy covers. Moderate breakfast offerings with fresh, hot coffee handled all of the guests while hosts kept the room clean. Staff is friendly and professional. Only downside of my visit is the soundproof qualities of the guest room. Noises in the hallway and adjacent toilet rooms transmitted easily to my room.
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