"Nice, clean stay"
It would have been nice to have a fan only option on the air conditioning unit. Other than that, no complaints.Genuine Hotels.com guest review
"Great, friendly, clean place to stay"
This hotel was very clean, comfortable beds, friendly staff and good breakfast. I highly recommend this as a place to stay when in Waterloo, IA.Genuine Hotels.com guest review
Rooms were very clean and comfortable. Newly renovated and you can see that much thought went into selection of furniture, carpet, colors, etc. Very good value for money.Genuine Hotels.com guest review
"For a Few Dollars More"
I chose to pay a little more and was glad I did. Everything was good.Genuine Hotels.com guest review
"Great service, perfectly clean"
I travel quite a bit and this was one of the very few times I received a call from the front desk to check to see if everything was okay with my room so big points for service. The room was clean if basic, no complaints at all. The vanity area was a little small & the location isn't bucolic but it was close to anything needed.Genuine Hotels.com guest review
"Above average breakfast"
They need more than 1 luggage valet, the one they do have needs repairGenuine Expedia guest review
"Better than I expected"
clean, friendly staff and recently updated... would stay there again.Genuine Hotels.com guest review
"Good location, just off the interstate"
Very friendly staff and easy checkin and out. I was pleased by the size of the room. But, I was not impressed by the size of the pool and the fact that the review I read mentioned a hot tub and when we got there the hot tub was "out of order".Genuine Expedia guest review
This hotel was convenient and comfortable.Genuine Hotels.com guest review
"Good value for the money."
Decent options for a "serve yourself" style of breakfast. Room and decor were great. They allowed our little dog for a fee, which was a reason I picked it. Pool was in service.Genuine Expedia guest review
More than accomadated us Thank youGenuine Hotels.com guest review
"Really nice place"
We went to Iowa City to go to the Iowa game and the weather was bad so we needed to stop on the way home. Everyone there is very nice, and the beds were comfortable. The only thing I did not like is that the curtains do not shut all the way so you can see the lights from the car dealership in our room.Genuine Hotels.com guest review
"Warm Stay in Waterloo"
Room was very clean. Possibly the most comfortable bed I have ever slept in. Breakfast choices good. Only negative was the whirlpool doesn't work. I would still recommend it.Genuine Expedia guest review
We enjoyed our stay here! The staff was very friendly & welcoming. We will be coming back here next time we stay.Genuine Expedia guest review
Great service. Friendly people.Genuine Hotels.com guest review
WAS REALLY IMPRESSED WITH THIS HOTEL,FRONT DESK PERSONEL WERE FRIENDLY,EVERY THING WAS AWESOME.Genuine Expedia guest review
Needed a dog friendly accommodation in Waterloo. Have now stayed twice. Totally refurbished. Friendly, helpful staff, clean, comfortable rooms, good breakfast offering. We would stay here again even if our dog was not with us.Genuine Expedia guest review
This was a Comfort Inn that got a full remodel to become Comfort Suites. I really like the brand & what you get for the money. When I arrived, Nick on the front desk was exceptional!Genuine Hotels.com guest review
"Extremely nice stay"
09/20/14 Lynn B Philadelphia, Pennsylvania
The room was clean, roomy and had comfortable beds. We always enjoy a complimentary hot breakfast. I absent mindedly left my smartphone in my room and received exceptional staff help when housekeeping staff turned the phone into the front desk staff, and the manager arranged for my phone to be mailed back to my home per my request. Thank you all so much. I really appreciate your customer service teamwork.
09/13/14 Marie R Oconomowoc
Very nice, clean hotel. Great staff - pleasant, courteous, helpful. Fabulous room, new bed & pillows - very comfy! Bathroom nice & big. Wish the hotel we stayed at last night was this nice... We are definitely impressed! Thanks Comfort Inn for making our last vacation day so pleasant!
09/10/14 peppergirl1 Schaumburg, IL
We enjoyed this hotel very much. We used it as a stopping point on our way to South Dakota. It had been recently remodeled, so everything was clean and nicely appointed. Mattress was a pillow top and very comfortable. Staff were very friendly and helpful. They had a nice breakfast with, eggs, sausages and biscuits and gravy and the other usual items at this chain. It was a little pricey for the area, but I'm always glad to find a nice place to stop. It was close to the highway but quiet.
08/29/14 Mary T
This hotel is a very busy place but they manage it very well. When we arrived guests were waiting to check in and the clerk was very efficient. Unfortunately, when we got to our room the air conditioner was making quite a racket but the staff moved us immediately to a much quieter room. Our room was very comfortable and quiet. We did not realize the interstate was as close as it was. The free breakfast was adequate and good.
"Very Comfortable and clean with outstanding customer service"
08/15/14 Michelle S Bay City, Michigan
Perfect place to stop after a long trip. Check in was easy and staff extremely friendly and outgoing. The bed was very comfortable and the room very clean. Breakfast was very good. Can't say enough good about this establishment.
08/12/14 Tony D
On July 25th & July 26th Financial Decisions Group held a Family Fun Day event and reserved a total of 45 rooms here. The Manager, Jim, & his staff provided EXCELLENT service and took care of all of our needs.
"Very nice hotel, great people,"
08/11/14 John M
This is a great hotel and the people are very friendly. The breakfast was very good with many choices. The manager mentioned that this hotel has only been a Comfort Inn and Suites since last October. Reviews before October were for the Fairfield Inn. I was happy here, with a Target Walmart, and many restaurants nearby.
"Average Comfort Inn"
07/16/14 KatherineNoel Iowa
Employees were extremely nice and the common areas were clean. Breakfast was typical continental fare, nothing special-the eating area was small, however. The pool was one of the smallest pools at a hotel we've ever seen-there were 6 people in it and that seemed almost it's maximum capacity. The hot tub was covered up and it looked like it had been out of order for quite some time which really sucks because the pool water was a little too cold. Our room was okay. Nothing special to write home about. The beds and pillows were very comfortable, however. We probably won't stay here again as there are better choices for the same price in the Cedar Valley area.
"The next best thing to home!"
07/13/14 SusieLily2014 Iowa City, Iowa
Life is Good at Comfort Inn & Suites PostedJuly 13, 2014 Upon arrival at the motel, the initial appearance of the property looked neat and inviting! The manager, Jim, was there, on duty when we arrived. We had been booked on the second floor, and asked to be moved to first, as we have a little dog that gets us up a few times during the night. Amy, the desk clerk, immediately proceeded to find us a first floor room. We left for dinner, and when we came back, there was a jar of salsa in our room! (My husband joked that only the "good" hotels have salsa on their breakfast menu) Their breakfast, was indeed, great. Everything was kept full, fresh and tidy. The pool was beautiful and clean, even though we didn't get time to use it! The rooms were neat and clean and tastefully decorated. The staff was friendly, helpful and made us feel soooooo welcome! We will definitely stay here again!
06/29/14 GFCTx TX
The staff was very friendly and helpful. The facility had been recently renovated---new flooring, paint, etc. and the beds were great. They accommodated our request to see the room prior to completing check-in, and were happy to provide suggestions about potential places to eat, including details. The breakfast bar offered a wide variety including bagels, breads, cereals, and several proteins--link sausage, egg patties, yogurt, boiled eggs. Juice and milk were also available. Upon check-out, the staff (including the manager) inquired about the status of the room, etc.
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