Travelodge Florida City - Florida City 25.44055, -80.47508

We thank you for your very positive review. This is how we build trust: by not just selling clean rooms with lots of amenities but by providing an overall service experience, which includes (but is not limited to) improving and maintaining general curb appeal and ambiance, providing an extended breakfast with fruits, egg and sausage patties, pastries, cereals etc, an extended breakfast area under a tiki-hut and above all a friendly service with a smile. All our staff are happy to serve guests and to go above and beyond. We welcome constructive criticism at the same time and take it positively in order to improve. We thank you for staying with us and hope to see you again soon.

We thank you for your kind words and also for the constructive negatives as you see them. We will be the first ones to admit that we are not a luxury brand. One just cannot be anywhere in today's environment: you are either at the luxury end or the extreme-value-extreme end. which is what we aim to be at! We are a limited service hotel with basic rooms and amenities. Where we try and differentiate ourselves from contemporaries is in the service environment, the ambiance, the curb appeal, cleanliness and building customer relationships. We try and treat guests like they are our guests at home, and to provide them with a positive experience. We do not shy away from costly improvements and are continuously improving and try and pay as much attention to detail as possible. We thank you for staying with us and hope to see you again soon, even if it is just for a night and for letting us know where we lack so that we can make further improvements.

We thank you for your kind words. We will always try and rectify any situation, if you let us know about it. We do not claim to be perfect and do make mistakes, but the only way we would know of our inadequacies is from your feed-back. We are out to build a very positive relationship with guests who, we believe, will always come back and also talk about us and our faciltiy to their friends and relatives. Guest reviews help build trust, or otherwise, in the authenticity of other reviews. We treat guests as if it is their first time with us and therefore train our staff to be knowledgeable about the local geography, attractions, restaurants and try and be as helpful as possible. We thank you for staying with us and hope to see you again soon.

Thank you taking time out your busy schedule to write a review. We are sorry to note that you arrived late, but will be quick to point out, for the benefit of others that all our rooms are the same size. We do however offer 4 distinct types of rooms. As for the noisy neighbors, we will admit we get into these situations now and again, but this could easily have been resolved had you called the front desk and informed us about it. We always have 2 sales associates at the front desk and also have a night security person who patrols at night in a golf cart. We thank you for staying with us and hope to see you again soon.

We thank you for your positive reivew. We are customer -centric and are constantly forging this culture in our operations. We believe every motel has rooms with microwaves, refrigerators, irons, ironing boards etc etc; but we try and differentiate ourselves by focusing on the service and building trust with our guests, providing extended breakfast (ensuring it is replenished constantly), curb appeal, ambience, FREE access to computers with HS internet connectivity (data T1s) and try and go above and beyond. We acknowledge the fact that there is a third lane, (widening of US#1) constuction nearing completion, but have every reason to believe that once this is done it will not only beautify the highway , but also ease traffic going North. We thank you for staying with us and hope to see you again soon.

We are glad we could pleasantly surprise you. Thank you for your very positive review. Our hotel is not only popular amongst tourists but also the NASCAR teams and fans. We now have Flat Panel LCD TVs and soon-to-be movie-on-demand. We are all about creating value for money and this is our differentiating product.We thank you for staying with us and hope to see you again soon. We hope to see you,your friends and family again soon.

Thank you for your kind words. We try our best to give excellent service at a good rate with a clean and comfortable room. Our FREE continental Breakfast is very popular as we have twice as much then required. We are very close to both National Parks and 15 minutes from Key Largo. We have nice landscaping and tiki huts chairs/tables outside near all the buildings for guests to relax and enjoy the weather. Thank you for taking the time to write a comment and look forward to see you in the near future. Management

We believe in and are working towards: providing one on one service, focusing on what is right for the guest. We can defintinitely attempt to provide the service experience with a reasonable rate. We train our staff to be focused and positive; and rise above by not cutting costs; by keeping internal communication strong and training our staff. Look forward to seeing you, your family and friends in the near future. Thank You Management

We try to build trust by selling a private brand within Travelodge - the enivronment and the service experience. This takes not only dedication and comitment from management and staff but also capital expenditure which we do not shy away from. We do not see a motel as a commodity product! All our rooms have microwaves, fridge, safe, iron/board, hairdryer and a coffeemaker. We are working on getting flat screen TV's in all the rooms (It will be mentioned on the site once completed in all the rooms. Management

Thank you for your business; we value your comments. Most of our business comes from customer referrals. We would like to inform you that we have installed additional signage on US#1 and signage visible from Mcdonald’s Parking area /Drive through. Our Swimming Pool is now a HEATED pool, should we require to heat the Pool. Our extended, deluxe continental breakfast is very popular with guests and we have now built a tiki-hut near the breakfast area for additional outside sitting. We have FREE WI-FI through out the property, and guests have FREE access to 2 computers in the Business Center. Everglades National Park, Alligator Farm, Air-boat rides, Biscayne National Park, Motor Sports Complex and the first of the keys (Key Largo) are 15 minutes drive from our location. All our rooms are ground floor with parking in front of the rooms. We look forward to serving you again, Hotel Management

We do try our best to keep the rates as competitive as possible. We have a nice EXPANDED continental breakfast which is almost twice as much as required by the Travelodge franchise. We have 2 desk clerks in the afternoon and evening so that we can give better customer service. We also have a map showing all the popular restaurants for dinning and attractions as well. We look forward to see you again in the future and please let your friends and family know about us as we do believe word of mouth is the best form of advertisement. Hotel Management

Our goal is to keep each and every customers stay as comfortable as possible. We will continue to give all our guests service with a smile and do take pride of the Property of the year reward we received from our franchise. Our continental breakfast as mentioned is very popular as we have almost twice as many items than required by our travelodge franchise. Hotel Management

Thank you for your business; we value your comments. Most of our business comes from customer referals. We would like to inform you that we have installed additional signage on US#1 and signage visible from Mcdonald’s Parking area /Drive through.

Thank you for your kind comments about the motel and the front desk. We believe it is our duty in any business to take care of our customers and employees, regardless of age, gender or their state. We believe it is also our duty to go above and beyond and deliver in a manner that creates value. And in line with the Travelodge motto, we are trying to create a "WOW" experience. Thanks to customers like you, we have had a successful year, despite the general down trend in the economy. Recognising that most of our business comes from customer referals and returning guests, we look forward to seeeing you again in the near future.

Thank you for your business and your RECOMMENDATION. We are all about customer service and would like to hear about their experiences with us. We cater towards all ages and gender. We are on the path of CI (continuous improvement) and believe that businesses cannot be complacent with success. You can rest assured that there are more improvements and upgrades in 2010. We look forward to serving you again.

Thank you for your business and your kind words, our business thrives on customer referrals. We have installed additional signage on US#1 and signage visible from Mcdonald’s Parking area /Drive through. Our Swimming Pool is now a heated. Thank you for your comments on our breakfast, it is very popular with guests and we have built a tiki-hut for additional outside sitting. We have FREE WI-FI through out the property, and guests have FREE access to 2 computers in the Business Centre. All our rooms are ground floor with parking in front of the rooms. We look forward to serving you again. Hotel Management

Thank you for taking the time out of your schedule to write a review for my property regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Hotel Management.

Thank you for your business; we value your comments. Most of our business comes from customer referals. Proximity to the keys, Miami, Biscayne and Everglades are just a few advantages of staying with us. We are trying to build a private label within the brand of Travelodge. We try to create value for money: we take pride in our landscaping, pool decor, general cleanliness and parking lot. In fact we have had comments like: "their parking lot is so clean that you can eat off it". We look forward to serving you again.

Thank you for taking the time to write the review. We do train our front desk staff to give as much information about the area as possible. We try to point out all the different restaurants for dinning and local attractions. Our breakfast is almost twice as much as our franchise asks us to require and have built a nice "TIKI HUT" so that our guests can take their breakfast outdoors. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

We appreciate the time you took to write the review and look forward to serve you again in the near future. We are located behind the Mobil gas station with Dunkin Donuts and Subway, Dennys and Macdonalds and therefore away from the main highway (US #1). We do constantly maintain our outside grounds as the first impression of the hotel is very important for our business. We are proud to have won an award for "Property of the year" from our franchise. We believe Customer service, Kindness and Helpfulness of all the front desk clerks is the key to our success. All the rooms have a Microwave, Fridge,Hairdryer, Coffeemaker, Iron/Board, Safe, AM/FM alarm clock and free WI-FI. We are currently changing the furniture in the rooms, more comfortable comforters, picture frames to add a new look to our rooms. The breakfast items we serve is almost twice as much as the Travelodge Franchise asks us to provide. The breakfast attendant is constantly filling the breakfast items to make sure that everyone has enough to start their day. Again, thank you for your kind words and please come and see us if you are in the area. Hotel Management.

Thank you for your business; we value your comments. Most of our business comes from customer referrals. Our extended, deluxe continental breakfast is very popular with guests and we have now built a tiki-hut near the breakfast area for additional outside sitting. We have FREE WI-FI through out the property, and guests have FREE access to 2 computers in the Business Center. Everglades National Park, Alligator Farm, Air-boat rides, Biscayne National Park, Motor Sports Complex and the first of the keys (Key Largo) are 15 minutes drive from our location. All our rooms are ground floor with parking in front of the rooms. We look forward to serving you again. Hotel Management

We appreciate your business and your comments and look forward to seeing you again in the future; we thrive on customer referals. Although rated a 2 star motel, we have won an award from our franchise for "property of the Year" in the South East region. Our goal is not only to make your stay comfortable by providing the right amenities but also details of area attractions and restaurants. We would like to add that we are close to Alligator Farm (Air Boat Rides), Robert is Here (an exotic fruit and shake stand), a beautiful Fruit Winery, Coral Castle, and the first of the keys (Key Largo) is just 15 minutes away and has a beach at John Penekemp. A lot of our guests use our hotel as their base and take day trips to the keys, to Miami and the National Parks, thus saving a lot of money. As a new feature, we now also have A HEATED POOL.

We appreciate the time you took to post the review and your feedback is extremely valuble to us. We now have a temperature controlled HEATED pool and also will continue providing the extra breakfast items as we do provide almost twice as much as what the Travelodge franchise requires. Our grounds are constantly looked after, we do believe the outside curb appeal is very important as it does give a positive impression of the hotel. We have a map of the area showing our guests the attractions in the area and most of the restaurants which we would reccommend.

Thank you for your business; we value your comments. Most of our business comes from customer referals. We would like to inform you that we have installed additional signage on US#1 and signage visible from Mcdonald’s Parking area /Drive through. Our Swimming Pool is now a HEATED pool, should we require to heat the Pool. Our extended, deluxe continental breakfast is very popular with guests and we have now built a tiki-hut near the breakfast area for additional outside sitting. We have FREE WI-FI through out the property, and guests have FREE access to 2 computers in the Business Center. Everglades National Park, Alligator Farm, Air-boat rides, Biscayne National Park, Motor Sports Complex and the first of the keys (Key Largo) are 15 minutes drive from our location. All our rooms are ground floor with parking in front of the rooms. We look forward to serving you again.

We thank you for staying with us and also for taking the time out of your schedule to write a review. We take your comments positively. I apologise that your experience with the room smell was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve but to exceed their expectation. It has been along time since we have had this complaint; however, we wish you had informed the front desk about this and we would have gladly moved you to another room. Please keep this in mind for the future.

Thank you for your business and your kind words, our business thrives on customer referrals. We have installed additional signage on US#1 and signage visible from Mcdonald’s Parking area /Drive through. Our Swimming Pool is now a heated. Thank you for your comments on our breakfast, it is very popular with guests and we have built a tiki-hut for additional outside sitting. We have FREE WI-FI through out the property, and guests have FREE access to 2 computers in the Business Centre. All our rooms are ground floor with parking in front of the rooms. We look forward to serving you again.

We appreciate your business and your comments and look forward to seeing you again in the future; we thrive on customer referals. Although rated a 2 star motel, we have won an award from our franchise for "property of the Year" in the South East region. Our goal is not only to make your stay comfortable by providing the right amenities but also details of area attractions and restaurants. We would like to add that we are close to Alligator Farm (Air Boat Rides), Robert is Here (an exotic fruit and shake stand), a beautiful Fruit Winery, Coral Castle, and the first of the keys (Key Largo) is just 15 minutes away and has a beach at John Penekemp. A lot of our guests use our hotel as their base and take day trips to the keys, to Miami and the National Parks, thus saving a lot of money. As a new feature, we now also have A HEATED POOL.

We note with deep regret your comments and understand your disgust. This sort of situation seldom occurs, but it did. No excuses, but have hired a new housekeeper. We allocate about 10 rooms per housekeeper and the process we follow is to completely clean one room at a time. The new House keeper took it upon herself to first do the beds of all the rooms she had been allocated and then go back and complete cleaning the rooms. We believe this is what led her to miss this particular room. This is purely a human error. Given that this is a prepaid booking through hotels.com, unfortunately the desk clerks could not do anything to compensate for your inconvenience. We hope to see you again where our services will not fail to meet your expectations.