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""Reviewed by a Hotels.com guest on May 4, 2012
They have to improve on the parking area ...
""Reviewed by a Hotels.com guest on May 4, 2012
Clean and comfortable rooms. Really smokey on main floor.
"just right!"Reviewed by a Hotels.com guest on Apr 30, 2012
just what we needed and the set-up was a treat! loved the outdoor music we enjoyed! staff was friendly and shared a fab restaurant suggestion for dinner! Thanks for a great stay!
Reviewed by a Hotels.com guest on Apr 24, 2012
This guest did not leave a comment.
"Good Value"Reviewed by a Hotels.com guest on Feb 27, 2012
The facility was a bit older but very clean and well maintained. The bed was comfortable. An excellent value in my opinion. I wish that it had a guest laundy.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary breakfast.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Rollaway beds (surcharges) are available for use in Two Doubles guestrooms only.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.
"Better than expected"
We stayed here on our way out of the keys. It was conveniently located, reasonably priced, clean and well maintained. They had a half page handout/map that showed many local attractions, shopping and resturants that was very helpful for finding your way around.
"I would stay again"
We selected this hotel because of the other reviews on line. Not knowing with the area, we were concerned. We found the hotel to be very clean, not just the room, but also the grounds. Quite comfortable and just what we needed for a short stop on our way to the keys. Just wished we could have stayed on our way back, but you had no vacancy, we should […] have planned better. Read more
Thank you for choosing to stay with us at the Traveldoge Homestead-Florida City and are glad to see your endoresment of other reviews online. yes, we are and have been very busy and advise guests to book ahead of time, to avoid disppointment. We look forward to welcoming you back again soon.
1 response by Travelodge Florida City"What a Gem This Hotel Is"
This Travelodge is "Old Florida" at its best. For an economy hotel, it was every bit as nice as a typical higher star hotel. Chiki huts to sit around, spotless rooms with clean laminate wood flooring, good air conditioning, very friendly staff. This is completely reminiscent of the day when there were multiple mom and pop hotel chains all over south […] florida and Keys before the big chains took over. Very pleasant stay, and just a quick 1/2 hour drive to Key Largo for diving and fishing. Thanks guys, I hope to come back soon. Read more
Thank you for taking time out of your busy schedule to post such a raving review aabout your stay with us at the Travelodge Homestead-Florida City. Your comparison with "old times" goes a long way towards building our business, whihc is really focused on "service" Look forward to seeing you, your friends and family soon.
1 response by Travelodge Florida CityNice place for the money
Thank you for your business and for recognising the value that we are trying to create for guests. We look forward to seeing you soon again.
1 response by Travelodge Florida City"Clean, comfortable, and Friendly"
The hotel had excellent service staff. Our room was cleaned thoroughly and it was very comfortable. We will stay there again.
"Highly reccomend this hotel!"
Only a one day stay on our way to Key West, and it was a winner top notch! Nice people, clean comfortable rooms, nice pool at a good price. Highly recommend this place!
This guest did not leave a comment.
Although no comment was left by this guest, we appreciate your business and for taking time to give us a rating and look forward to seeing you back again soon.
1 response by Travelodge Florida City"Staying overnight for an Everglades tour."
This hotel was clean, comfortable and well located for our trip to the Everglades. We we only 0.5 miles from our Everglades tour company location. Numerous restaurants are within minutes of the hotel.
"Excellent value"
The motel has a 60s or 70s look from the outside, but once inside one moves into the present. The place is very clean and well maintained and all the basic needs are there.
"Excellent value"
The motel has a 60s or 70s look from the outside, but once inside one moves into the present. The place is very clean and well maintained and all the basic needs are there.
With such a review, we need not add anything other than to thank you for your business and for posting a review on this site. We look forward to welcoming you back soon again.
1 response by Travelodge Florida City"Florida City Travelodge"
Room was clean and bedding was very good. Facility is older and a bit frayed, but seems to be maintained well and is good value compared to others in the area. Lots of eats and shopping nearby and a convenient jumping off point to visit Everglades and Keys.
Thank you for your kind words. This hotel is 15 years old, but we are continuously maintaining, improving and upgrading all the features of the motel - curb appeal, exterior of the buildings and rooms. We believe cost-cutting is a mouse trap and increasing our expenditure budget on repairs and maintenance. We thank you for your business and hope to welcome you back again soon.
1 response by Travelodge Florida City"Good value"
Good clean place to stay just a night or two. Place was clean and all needs were taken care of. Breakfast is a bit of a frenzy, lot of oversea visitors staying.
Thank you for your kind review of your stay with Travelodge Florida City-Homestead. As for the breakfast, we can only say that we do not cut corners and that it pretty large with a variety of items and that it is very popular with guests. Thank you also for your business and we look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida City"Travelodge in Florida city - Super value"
this hotel has been tenderly maintained and mildly upgraded to offer outstanding quality basic amenities and services. Excellent bed/mattress, refrigerator, LCD big screen TV, and spanking clean and fresh everywhere. Free continental breakfast, and coffee 24/7 in the lobby is competitive with other chain hotels at a bargain price. We have friends in […] the area, and would stay here again on future visits. Read more
Thank you for posting such a glowing review of your stay at the Travelodge Florida City-Homestead. Also our FREE High Speed Internet Access and free use of 3 lobby computers, along with FREE printing of boarding passes is very popular among the guests. Thank you also for your business and we look forward to seeing you, your friends and family on yur future visits.
1 response by Travelodge Florida CityThis guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Nice stopover hotel before the Keys"
This hotel is conveniently located at the entrance to the Florida Keys. No frills hotel...if you want a good night sleep before driving to the Keys, this hotel is for you. It is also close to all the strip malls. Reasonably clean, on occasion I saw a few small insects in the room.
Negative as well as positive reviews motivate us to do better at the Travelodge Florida City-Homestead. Your comment about insects is noted and we will definitley get our house maids to improve their efforts, as well as alert our pest contractor to be more vigilant. Thank you for your business and we look forward to seeing you, your friends and family soon again at the Travelodge Florida City-Homestead, Florida word of mouth being the best form of advertising on the internet.'
1 response by Travelodge Florida City"perfect choice"
we were looking for a decent inexpensive place to stay prior to driving to the keys and this was an exact fit. front desk personnel were extremely helpful in suggesting eating, driving, walking safety and also offered suggestions where we could get discounts on dining. hotel was very clean, breakfast was exceptional for a free one, many choices. we […] will be staying here again the next trip to the keys. Read more
Highly appreciate you taking time to post a flattering review of your stay at our Travelodge Florida City-Homestead. We also thank you for your business. Your recognition of the Front Desk Personnel will no doubt be shared with them. We look forward to seeing you, your friends and family on the next trip to the keys.
1 response by Travelodge Florida City"Travelodge Florida City"
Staff very helpful on the phone giving directions. We had a dog and that worked out well. Liked the wooden floors and the outdoor tables for eating breakfast.
Thank you: for taking time out of your busy schedule to post a review, for your business and for recognising our staff. We at Travelodge Florida City Homestead make every effort to make the guest feel the most important part of the equation. We are continuously renovating and upgrading and converting rooms to wooden floors is an on-going project until all rooms get done. We look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida CityThis guest did not leave a comment.
"Great value!"
Very nice service.
Thank you for your business and for posting a kind review of your stay at the Travelodge Florida City-Homestead, Florida. We are glad you saw value in our motel and the service we so deligently try to provide. We look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida CityThis guest did not leave a comment.
This guest did not leave a comment.
"Travelodge in Florida City"
We had a great stay here! The staff was very courteous and nice. The room was plenty big, and very clean! We will defiantly stay here again soon.
We are much obliged to get your feed-back of your stay at the Travelodge Florida City-Homestead. Word of mouth on the internet is the best form of advertising for us and your comment goes a long way towards this goal. Thank you also for your business and we look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida City"Like travelodge"
Hotel looks just so-so from outside, BUT is very clean and comfortable inside! This is my second stay in a travelodge hotel, and both were very nice! Room was maintained very well and room amendities are new. Will recommend travelodge to anyone seeking for an acceptable price and good value!
Thank you for your kind words about your stay at the Travelodge Florida City-Homestead. As you rightly noted, we are continuously improving in all areas of hospitality. We believe cost cutting is a mouse trap and are always spending money on amenites, curb appeal and wherever necessary. We look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida City"CLEAN :)"
I was pleasantly surprised with the cleanliness of our room and the upkeep of the grounds! Kudos to ur cleaning staff!!! I also liked the medium sized fridge and microwave that came with our standard room. Would definitely recommend this hotel.
We are glad to see you enjoyed your stay at the Travelodge Florida City-Homestead. We alos thank you for your business. We believe in not only maintaing a good curb appeal, but also providng thoughtful services and amenities and are glad you enjoyed the same. We look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida City"Perfekt places"
Never had any problems staying here. Close to the Everglades, and a gateway to the Keys
Thank you for your kind words. We are glad to see that your stay was problem-free. Thank you also for your business and we look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida CityThis guest did not leave a comment.
"Travelodge"
Very clean and economical
Thank you for your succint, but kind review of your stay with us at Travelodge Florida City-Homestead. We pride ourselves in cleanliness and great curb appeal with whisical decorations in the landscaping around the hotel. Our rooms are all ground floor and well situated We look forward to seeing you, your friends and family soon again at the Travelodge Florida City-Homestead, Florida.
1 response by Travelodge Florida CityThis guest did not leave a comment.
This guest did not leave a comment.
"nice place"
This is a nice place to stay...well maintained...conveniently located if you want to go to Key West or Everglades...would definitely recommend it.
Thank you for the pleasant words about our Travelodge Homestead-Florida City and your recommendation. Thank you also for your business. We look forward to seeing you again at the Travelodge Homestead-Florida City.
1 response by Travelodge Florida CityThis guest did not leave a comment.
"Excellent.. i'm shocked to find its very good"
I stayed in keywest & miami... but this homestead one is best..
Thank you for such a glowing title of the review and the review of our Travelodge Homestead-Florida City. How we build trust is part of what we are selling: not just rooms, but the environment and the service experience. We are building on that in a difficult environment and clienteling is part of the experience. We provide one on one service and focus on what is right for the customer. We believe that one can't just be anywhere. We are on the extreme value-extreme, always working on differentiation and product quality, creating a private label within the brand (of Travelodge) and limited service motels, always remaining conscious of the prices. We believe cost cutting is a mouse trap and are continuously investing money back into the business, protect margins and innovate. We look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida City"Great Value."
We used this hotel as a stopover point between Fort Lauderdale and our final destination of Key West. Great price, clean room and a helpful staff. No, i wouldn't want to hang out here for a week, but i don't think that's what it is intended for. We plan on using it again next time we visit the Keys. Great Value!
Thank you for staying with us and thank you also for taking time to post a review. Positive as well as constructive negative reviews help us improve our services and we encourage guests to post either of them. We always say to our staff: Guest reviews are a gift, since they are the best inspectors that we have. We are continuously improving and renovating and do not shy away from spending money upgrading amenities, improving the curb appeal and investing in our staff training for customer service. We look forward to seeing you, your friends and family soon again, word of mouth being the best form of advertising.
1 response by Travelodge Florida CityThis guest did not leave a comment.
"Do not stay here if it rains."
They need to put something under the downspout diverter... It will keep you awake the whole night.
Thank you for taking the time out of your schedule to post a review on this site. We believe responding to reviews shows that we are listening and we actually care; it's a way to reinforce the positive and change perceptions when negative; Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your concerns are noted and we will be looking for solutions to rectify the downspout diverter flow. We hope you will give us another opportunity to serve you again in the near future.
1 response by Travelodge Florida City"fantastic"
great room, amazing service and yummy breakfast. way better than the Fairway Inn which is across the street. i had to check out of that nasty place b/c i woke up to a roach on my arm. Travel lodge is completely to opposite. Made my trip so much more relaxing
Thank you for your kind words and for your business. We at Travelodge focus on details for a comfortable and memorable stay with us. To this end, we carry out not only deep cleaning of rooms but also improve on curb appeal (landscaping, clean parking lot) and added amenities in the rooms. We look forward to seeing you, your friends and family soon. We believe word of mouth is the best form of advertising and guests like you help us achieve this goal. We look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida City"Convenient, well-maintained, well-run choice"
Close to Everglades NP and keys--best I've found in the area for the price.
Many thanks for staying with us and for posting a succint but relevant review on this site. We are centrally located to almost all South Florida attractions and our efficient turnpike system makes it feasible for guests to make day trips from our location, thus adding further value. We are value-oriented and believe in building long-term relationships with our guests and wish them to come back and stay with us whenever they are in the area and enjoy our home away from home. We look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida City"Traveloge Florida City"
Enjoyed my stay only one sugguestion is that they put larger tables in the room.
Thank you for staying with us and thank you also for taking time to post a review. We are glad you enjoyed your stay. Your suggestion about larger tableswill definitely be looked into; in the meantime, however, next time you could request a room with one bed (Queen with sofa-cum-bed) with larger table and we will comply. We look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida CityThis guest did not leave a comment.
Thank you for staying with us and thank you also for awarding a high score. Scores such as these, despite the absence of any comments, mean a lot to us. We hope to see you, your friends and family soon again. We believe we do not sell just the rooms, but the service environment that goes with it; service in all areas of the hospitaltiy business - curb appeal, cusomter service not only during check-in and check-out, but during your entire stay with us, be for one day or longer. We believe guest feed-back as a gift. We look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida City"A good inexpensive and comfort motel"
Easy to locate on route 1 but behind a gas station so the road noice is largely shielfed. Hotel staffers are all really nice. We arrived very late and surprisingly found that room was completely cooled down with air conditioner running. The room was large, clean, functional and - without any bugs (by the way that was the reason we chosed this motel […] after reading many reviews). The breakfast was good too - compared with other similarly priced motels. Definitely recommended. Read more
We thank you for your stay and for your review. We focus our energy on making sure that the staff we currently have are getting the training and using any downtime as an opportunity to improve the kind of skills needed to provide quality service. Our focus is on how we can send a message to the customer that we are really serious in this business and that we are here for the long haul. The way we have done this is by making capital improvements to the property, investing money to give a quality product at affordable pricing. Our message to the customer is that it has been tough but we are still here. We are geared towards providing exceptional services to all travelers - leisure - family, couples, singles and business. We look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida City"A fine place to stay in Florida City"
Nothing fancy, but a decent place to stay. The staff was helpful and the room was comfortable.
Thank you for your kind words and your business. We believe in pride, passion and professionalism. And this is how we win quarterly awards of “service”, “WOW – It’s what we do” and “Heroes of Hospitality”. When it comes to guests in need, we don’t walk away; we jump in and help! We leap at the chance to “wow” every guest that walks through the doors of our hotel. We always tell our staff that a Hero of Hospitality is not necessarily one person in particular. In many cases it is a team of dedicated people who passionately and consistently strive to exceed the needs of their guests. And they help and motivate each other as well. When you have a collective group of service professionals, there is no limit to the success your property can achieve. We are geared towards providing exceptional services to all travelers - leisure - family, couples, singles and business. We look forward to seeing you soon, again.
1 response by Travelodge Florida CityThis guest did not leave a comment.
Thank you for staying with us and thank you also for taking time to award us the score you did. Our savvy travelers know it’s best to hear both sides of the story to get the most complete picture of potential travel destinations. Our rooms are very comfortable with such features as our FREE High Speed Internet access and FREE access to 3 computers in the lobby makes it possible for guests to connect to the world via the internet. We believe WI-FI is like hot water in a hotel. When guests have it there is no issue. But when it’s not there, or it’s not hot enough, everyone hears about it. Unfortunately, all too often guests are finding nowadays that while they have access to free Internet, it does not meet their needs. In these cases, it is not that the water is shut off, but no one likes a cold shower. Apart from all the amenities and continuously improving upgrades, we focus a lot on Customer Service such that overall we are out to create value for your money. You can ask our front desk sales associates for any help in the area and they will comply. Look forward to seeing you again on your return to this area. We hope to see you during your next visit.
1 response by Travelodge Florida City"Great Center point to the Southern Attractions"
The pool was small, but popular and clean. The rooms have enough space for my family of 5. It's not spacious, it wasn't expected to be, but there was enough room without feeling cramped. The front service personnel was polite and informative. The only unusual thing was at midnight there was aknock on the room door stating he was front desk. I looked […] out the peekhole, but it was blocked with paper (from the inside I later discovered). The person knocked a total of three intervals and even when I looked out the window I could not see the person. I asked what was the matter and I was told there was too much noise coming from our room. Let's see, my wife was asleep, one child was on the computer and 3 of us were watching TV (set at 23 volume right down the middle). I think for the safety of all involved a phone call from the office would have been a better solution. I did inform the front desk the following morning and she said she would have done the same thing in the daytime (not open the door). She said she would follow up with my complaint to assure a better outcome for the next visitor. I'd stay again. Read more
Thank you for staying with us and we are pleased that you have taken time out of your busy schedule to post a review. We apologise that you had to go through what you did in the night and you are quite right that the simple thing to do would have been for the front desk to call you, instead of sending our security out to you. You can rest assured that we have, once again, reminded our front-desk about the protocol for solving such issues. We are on the path of continuous improvement and as such are not shy of spending money in upgrading amenities, looking after the curb appeal and investing in our staff training for customer service. We look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida City"Good value for money"
Conveniently located and good value for money if travvelling to Everglades and other sights.
With the efficient Florida Turnpike (Sun pass a must) and the new dual carriageway to the keys local attractions (Everglades National Park, Alligator Farm, Air-boat rides, Biscayne National Park, Motor Sports Complex, the keys, South Beach, Miami and Cruise lines) can be visited in a day from our location. There are many classy restaurants in Homestead and Florida City – Italian, Steak and Sea food, Mexican, Cuban, Chinese, Japanese and Thai, not to mention National fast food and chains such as Olive Garden, Red Lobster and Long Horn Steak House. As for the keys, you could drive down to the first of the keys (key Largo/Tavernier/Islamorada) from our location, eat at first class restaurants, enjoying the sunset on the water and come back in about 4 hours. We look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida City"Good for the money"
For the money it was clean and we were pleased with the location and staff. It's one story so you don't have to worry about noise from above. You do hear your neighbors. It's nothing fancy but we had a good night of sleep and everything we needed.
Sometimes even the word 'Wow!' would be a classical understatement. After last year, we had hoped 2010 would be a stronger year, but what we have achieved this year is way beyond anything we would have dared to predict 12 months ago. It is particularly reassuring to see that we are building our own brand within the franchise. To paraphrase an old adage, 'You can tell a Company by who their employees, customers and service providers are.'...and we certainly are fortunate to have a great cadre of all three. We continue to be very grateful to them all. At the end of the day, this business is about people. We think our results illustrate why we are so confident that we have the very best. Thank you for your kind words and also for your business. We look forward to seeing you soon, again.
1 response by Travelodge Florida City"I loved my stay"
Nice Brakefast, clean room, discount at the Denny's in the parking lot. Cheap, clean, freindly what else can you ask for
Our employees know how to serve with a smile. What we also know is that you are not adding a penny to the P & L statement: it does not cost a penny more to remember who you are, to welcome you and that we are happy to see you. We understand that companies who did this and who connected with the customer, who had the quality were going to sustain the loyalty especially the time when people feel fear. When people feel fear, what they need is hope and hope remains the root of the word hospitality. It’s hospitality with integrity. We care about employees and communities that we do business in and we care about the price that one can afford! We are geared towards providing exceptional services to all travellers - leisure - family, couples, singles and business. Examples of some terms and phrases used to describe us and our services are: “a gem”, “a diamond in the rough”, “an oasis”, “it was so good, we thought we had died and gone to heaven”, “a bargain of a life-time” and “other large hotels should learn from this small place” Thank you for your business and kind words. We look forward to seeing you, your friends and family soon again.
1 response by Travelodge Florida CityHotel was clean and nice for the price. However, had difficulty with housekeeping. They did not make the beds or pick up the dirty laundry. When told at checkout they said that they did not think the maid understood what she was suppose to do.
We believe responding to reviews shows that we are listening and we actually care; it's a way to reinforce the positive and change perceptions when negative; Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. We apologise that your expereince with us was anything less than satisfying; please rest assured thatyour concerns will be addressed. Thank you for your review and we hope that you will give us another chance to serve you better.
1 response by Travelodge Florida CityReviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews