"Do NOT stay at Hot Springs Econolodge"
On check-in, the heater didn't work. I was sent to a second room where the heater also did not work. I was sent to a third room and the heater worked but it was a non-smoking room - not what I reserved. There were no rooms which had heat and allowed smoking. I spent over half an hour walking from room to office and back and back and back. The bed frame […] was unfinished framing lumber. The TV reception was snowy. There were only 2 small, thin bath towels. The exterior needed paint and maintenance. The ice machine did not work. The soda machine did not work. The room, the furniture, and the fixtures were shabby and worn. If my arrival had not been so late at night, I would have demanded a refund and gone elsewhere. This entire complex needs major maintenance inside and outside. The night clerk was very embarassed, having been told by management that the rooms were ready to rent. He suggested that I demand a discount from the manager in the morning. In the morning, I had not no patience left to speak to a manager who so obviously does not care about property conditions or inconvenience. We will simply not book at Econolodge again and we will tell all of our many travelling friends to blacklist this dismal motel. Read moreGenuine Expedia guest review
"EconoLodge Hot Springs"
The hotel is older, the room was adequate for our needs, but the bathroom needed to be thoroughly cleaned. The recent paint is the room was evident due to the splatters left on the bathroom counter. Good place to stay for what you pay there. Close to everything, quiet, would stay there again.Genuine Hotels.com guest review
"Girlscout Visit to Hot Springs Econolodge"
We reserved four rooms for a girlscout function. In two of the rooms, the lamps didn't work. TV didn't work well in at least one of the rooms. Air-conditioning not working well in one of the rooms. Two rooms called office and got no help! Hair on bed in at least one of the rooms. Phone not working in at least one of the rooms. I would love a response […] from hotels.com since I booked thru them. Read moreGenuine Hotels.com guest review
Great centrallized location.Genuine Hotels.com guest review
The rubber/latex blankets were the most uncomfortable. I couldn't touch them because of the texture. While we appreciated the new coat of paint, the sloppyness of the job was disturbing.Genuine Hotels.com guest review
"The Econo Lodge Hot Springs Arkansas"
Overall our stay was good but 2 of the outlets did not work and what happened to the coffee pots in the rooms . I will be staying at the Econo lodge if at all possible when in Hot SpringsGenuine Hotels.com guest review
"Econo lodge in Hot Spring"
The motel was very dirty and didn't have the items promised. The ice box in room was so frozen up that the door stayed open and dripped water on the floor all the time. Refused to stay past the first night and wouldn't have stayed at all if I could have found another room. Will not stay there again or recommend it to anyone.Genuine Hotels.com guest review
"Beware Filthy Room"
The room was dirty, I could write my name in the dust on top of the armoire along with the dead bugs laying on top, it was also broken and would not close. The room was listed as a non smoking room, we had to wash our clean unworn clothes to remove the smell of smoke. The floor had not been vacuumed for some time. Some of our food was missing from the […] small refrigerator, which we left for later. The Ice machine was broken, and we had to go to the office for clean towels. The bed spread reeked of cigarette smoke, I don't think they were ever cleaned. Paint was peeling in the shower, and exposed wires were hanging from the smoke detector that was missing. I could list more, however you will get the general idea on the room condition Read moreGenuine Hotels.com guest review
"Overpriced and only adequate"
Selected to save some funds for higher priced hotels later in our vacation. The room was OK and clean, and the beds were firm. The bathroom fixtures needed some help, with the cold water shower knob only working for one of us. The single ice machine was not functioning. The breakfast was memorable for all the wrong reasons - weak coffee, watery waffle batter that didn't cook properly. I would say you get what you pay for, but probably the hotels up the road were not that much more expensive for likely a better experience. Won't stay there again.
"Great value & incredible staff"
05/31/14 Squashy B
I had a wonderful experience staying here with my family. The room was clean and spacious. The hot breakfast was a welcome change from what motels serve these days. Vishal Patel the owner was unbelievably friendly to customers not only in his disposition but also when it actually came down to answering questions and treating customer requests, again, a rare quality these days. I highly recommend this motel/inn to anyone considering a trip to Hot Springs, AR.
"Best Quality Hotel"
05/13/14 Sam L Rogers, Arkansas
Super King Size Room #174. Clean comfortable new furnishings that match the much higher priced hotels. A bargain for Choice Hotels members. You will not be disappointed. My wife and I highly recommend this Inn.
"Good value and nice staff"
booked smoking room by mistake ... but staff Vishal Patel was very nice and helped change our room. Also breakfast is good with plenty of choices. Overall, this hotel offers a good value .. will come again next time.
"Will not stay there again."
01/23/14 Pea_Baker Cotter, Arkansas, United States
When we checked in on January 17th we were given room 192 in a building in the back of the property. Neither one of the key cards would work so my husband drove to the office (a bit far to walk in the cold) and was then issued key cards for room 182. We found problems as the evening wore on: awful fan running noise coming from wall in shower/toilet area; lampshades had holes; tv remote would not work correctly; wall baseboard was coming loose; and for some reason the switch near the sink area controlled the switches in the shower/toilet area. So, you could not turn light on without having the sinks area light on too which would wake up your sleeping partner. The worst thing is that Saturday a.m. I had some bites on my upper back. I thought it was spider so I inspected the bed sheets but didn't find anything. Sunday a.m. however I had more bites on my back so there is something in that room. I did talk to the clerk when I checked out about some of the problems in the room. After I got home and got a good look at the bite marks I phoned the hotel to talk to the manager but he was not present. I did leave a message with clerk to check out room 182 for unwanted critters. There were not a whole bunch of guests at this motel so not sure why they put us in a room so far away? Also, at check-in the clerk (young man) didn't acknowledge that we were Choice Privilege members. Good points: Room was pretty clean, carpet was good and floor in bath/sink area was good.
"Clean and Comfortable!"
12/22/13 Glenn G Savannah
We stayed one night at the Quality Inn and were very satisfied. The room was clean and had been updated. There was a refrigerator and microwave added as a bonus. We traveled with our small dog and there was ample green areas for walking. Management obviously takes care of the property. We would definitely stay there again!
"Very nice Quality Inn"
11/24/13 specialklc Los Angeles, California
When I was working on this reservation, I was concerned about some of the negative reviews. The newer reviews were more positive so it seemed that the hotel had gone through a renovation and was now getting more positive feedback. So, before completing the reservation I called them and they confirmed that a renovation had been completed so I went ahead with the reservation. You have nothing to fear by booking with this Quality Inn. The location is about 4 miles south of the center of Hot Springs but in an area with lots of restaurants and retail. Our room (#152) with a king bed was clean, very nicely decorated and furnished. The colors are pleasing and bright. It included a refrigerator, microwave, flat screen TV and Wi-Fi, all of which worked well. The free breakfast was well stocked and fresh with boiled eggs, waffles, biscuits, gravy, sausage, fruit, yogurt, etc. All of the staff we encountered were friendly and helpful. I would stay here again.
10/27/13 747granny Grenada, Mississippi, United States
I was very impressed with the cleanliness of the room. We arrived early and the room was ready. They even wash the shower curtains. The breakfast bar was stocked very well even though it was almost time for it to close. A very nice place to stay. I would stay there again if I go back.
10/19/13 Rene R San Antonio, Texas
I stayed for 3 nights. Front desk Lady, Bobbie was a sweetheart. I explained some concerns and she put me at ease. It was a great location, and Bobbie was very knowledgeable about the area. The room was very clean, and looked to have been recently updated. I was told in advance that the refrig handle had been recently damaged, but I didnt see a prob with it. Maint was offered for next day, but I leave Do Not Disturb signs when Im not in room, so he may have came over but saw the sign. Breakfast was your standard fare, and was good quality. I would have given it a 5 but the room had to much air freshener that appeared to be covering a bad pet odor, but it wasnt as bad the 2nd day so didnt ask to be moved. This property is fairly new to Quality Inn and they are working to renovate. I would stay here again.
"Excellent Hearted !"
08/21/13 Anita B Mabelvale, Arkansas
When I first walked in, there was a nice lady name Bobbie and had the most beautiful spirit about herself she made me feel so comfortable, my husband and I looked in the newly remodeled room and was actually enthused and OMG! that bed with those extra soft pillows was too comfortable I wasn't ready to go home, I tried to convince my husband to sleep here for another night but we had to leave so can make some more lean green, we stayed 3 nights, Big breakfast in front and I got a little spoiled and asked for more pillows. I promise you will not regret your decision on this Hotel.
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