"Room is nice as long as you don't need to shower"
Staff was very friendly when i arrived. Room was clean and bed was comfortable. Unfortunately when i woke up the next day to get ready for my business meeting, the shower did not work. I didnt have time to fuss with it. When checking out of the room, i told them the shower didnt work. They did not seem too concerned thanked me fir staying and said they […] would let maintenance know. They did not offer to alter my bill at all. Very disappointed. Read moreGenuine Hotels.com guest review
"Large rooms, good location"
We were surprised to find such a nice hotel at a reasonable rate in this area. It's in a good location with a nice restaurant on property. It sits back from the road so noise is minimal. The pool is attractive, but very small. There is also a small whirlpool, but it was out of order while we were there.Genuine Expedia guest review
"Hotel close to surgery center"
We live 60 min. away from the surgery center where my wife was scheduled for total knee replacement. We were required to check in very early (5:30), so we decided to come down the night before and be able to get some sleep. We chose the Fountain Grove Inn for its good rating and proximity to the hospital. We booked two nights so I could stay with my […] wife the day after the procedure. We were very pleased with our experience and will recommend this property to friends and family. Read moreGenuine Expedia guest review
"We would definitely stay here again."
Our check in was smooth as glass. We were upgraded to a King suite which was large and very comfortable. The only down side was that there was no bath mat in tub and I slipped and hit my head. My pride was hurt more than anything else, but I would suggest that they provide rubber mats in the future.Genuine Expedia guest review
"Very Nice Hotel"
The hotel sits on a busy intersection but is laid out in a way that still makes it feel quiet and comfortable. The staff was awesome. I would definitely stay there again.Genuine Hotels.com guest review
"Great hotel for the money"
I needed a place to stay in Santa Rosa and this was the nicest hotel for the price. Checked in late and got a good room on the second floor. I usually like to be on the highest level because I don't like to hear people walking loudly above me. Surprise! There is no elevator so I had to carry my bags up the stairs. Ok, no big deal, I'm healthy. Got to […] my room and it was clean, comfortable, and had a modern decor. Nice flat screen. Comfortable bed with lots of pillows. I had a bit of work to do and tried to connect to the free WiFi. It could not detect the network. I went downstairs and no one was at the front desk. I said, "hello!" loudly a few times before I decided to walk into the back area repeating "hello" several times. Finally, the person heard me and said they would be with me. I know it was after midnight, and quiet, so I can understand if they need a little rest. No biggie. The problem was, she couldn't resolve my internet problem and since they were completely booked, I couldn't switch rooms. I had to use my cellphone as a personal hotspot and connect my laptop using that. If WiFi is important to you, you may want to get a room closer to the lobby. Next morning, I took a quick dip in their pool. Thought it was refreshing. Ate breakfast at the hotel's restaurant using the free breakfast vouchers I received at check-in. Thought the staff there was courteous and professional. Food was good. Overall, I enjoyed my stay, but I generally tend to not sweat the small stuff. Read moreGenuine Expedia guest review
Front desk staff helped make Dinner reservations and shipped wine for us.Genuine Expedia guest review
The hotel rooms were clean and kept up but the hotel lobby furnishings and carpets need to be replaced. Hotel has no elevator.Genuine Hotels.com guest review
"Fabulous Fountaingrove Inn"
Wonderful Stay at Fountaingrove Inn. Very clean, quaint and unique. The staff was very helpful and also assisted us in finding great wineries. We will be back!Genuine Hotels.com guest review
The front desk was nice as of any other hotel The room I picked for my birthday getaway wasn't the same as the one in the picture but it was nice though I was getting a suite but got a regular size room designated as one it was nice so no complaints here next time I will request or require that I get what I assume is what I'm buying recommend this place […] nice and peaceful surroundings and very central as well as far as location goes Read moreGenuine Hotels.com guest review
"Close to freeway but was quiet"
Great Restaurant and BarGenuine Hotels.com guest review
"just passing through"
We needed a nice place to stay on our last night in the USA after a 3 week holiday. This popped up on Expedia and we took a chance. And were blown away! So welcoming with wine and nibbles in reception. We were very tired and it was really nice not to leave the premises. We visited the bar and had drinks and some bar snacks, then went back to the room […] and later ordered room service. The meals were of very high quality. I wish I lived closer, I'd be back in a heartbeat, and even better, it wasn't expensive! And express check out was a brilliant touch. Good customer service from start to finish. Read moreGenuine Expedia guest review
"Restful and quiet"
The front desk workers hosts were welcoming and helpful. The rooms were clean and spacious. I especially enjoyed the quality of the linens and the comfort of the beds and pillows.Genuine Hotels.com guest review
"Fountaingrove Inn is the best!"
Fabulous hotel in Santa Rosa centered in the Sonoma Wine Country region. Beautiful rooms with luxury beds/bedding and fine finishes all around. Loved returning to our room after all that wine tasting to a comfortably cooled room and relax on those cushy beds and watch a movie or show on the flat screen TV. Very close to restaurants in Santa Rosa (Railroad […] Square, Russian River Brewery, Mombo's pizza, etc). This is our second stay here in 2 years and we will definitely return next time. Read moreGenuine Expedia guest review
"Great for Busines Travel"
It was very convenient, but if you are looking for a "spa" feel and relaxing area to walk in for vacation, not really the place. The staff was beyond friendly - amazing! And the bed was super comfortable - I slept like a rock on the 1st night (unusual). I was disappointed that the bar/lounge did not stay open past 9:00 the night I was there - I wanted […] a glass of wine after a long day of travel, but the closest they could suggest was a Safeway 10 minutes away. Read moreGenuine Hotels.com guest review
I traveled with mi son and senior parent with a recent leg fracture. My only issue with the hotel there was no elevator. We were on the second floor; not bad but it was painfully inconvenient for my dad otherwise we were greatly pleased.Genuine Hotels.com guest review
The hotel was elegant. The staff were welcoming, helpful, and on "top of things." The room was visually pleasing and comfortable. The pool was heated and the hot tub was hot! Some aspects of the hotel are aging but it doesn't interfere with having a great time...Delicious wine tasting with appetizers at 5 pm was welcome and unexpected. This hotel is […] a gem. Read moreGenuine Hotels.com guest review
"Hotel is over rated"
Although the concierge/front desk service was excellent, overall we were disappointed. The carpets in the public areas were worn, rooms had no view. The pool was much too small and felt like it was in a canyon. One day we did not even get housekeeping service. At half the price this might have been acceptable. We will not stay there again.Genuine Hotels.com guest review
The room was very nicely appointed. Staff very helpful. The hotel needs an elevator, and the carpet in the stairway desparately needs a deep cleaning. Very little parking space. Nice lounge!Genuine Expedia guest review
"Tired but convenient"
Facilities were old, carpeting in main areas were gross but beds were comfortable.Genuine Expedia guest review
"Wine tasting when you get off work"
High end amenities and service without the high end price. Very safe, nice jog around wine country. Only negative is the slightly inconvenient proximity to the intersection of two streets at a light which can be challenging at rush hour.Genuine Hotels.com guest review
Highly overpriced weekend stay. I've enjoyed myself better at Best Western for a 4th of the price. Small rooms, over priced restaurant and they are "dog friendly", which meant I was awake all night with a yappy dog next door. The walls were so thin that not only was in up all night because of the dog, but his owners snoring as well! Both WiFi & TV satellite […] were down & maintanence had to come. AC barely worked Clearly disappointed Read moreGenuine Hotels.com guest review
I have stayed here many times. Great place to stay. Staff is always very friendly. Food is excellent at the restaurant.Genuine Hotels.com guest review
"Stay in Santa Rosa"
The room was on the bottom floor and people above me were running above me most of the night.Genuine Hotels.com guest review
I was extremely dissatisfied with the whole experience. After indicating a "late arrival" in my initial reservation and (later that same evening) calling the front desk to re-emphasize and confirm, my party reached the hotel only to find out our handicapped accommodations had been given away. We had driven for hours, it was the middle of the night, […] and we were very tired. The hotel front desk could not explain why they sold our room and they could not offer comparable alternate lodging of any type. (I never got to see the rooms, so I cannot honestly comment on their quality. Yet, the website would not allow me to leave my ratings blank.) Read moreGenuine Hotels.com guest review
"Very comfortable, and private."
Overall a really nice and choice for just about any purpose. Small business gathering would be ok there. Really love the setting. Nice big clean room, a tad sparse for a Jr Suite. Breakfast ordered in room was not so great. Other meal of scampi was very good. I do really like this hotel and will return. Best in the area for the price especially. Service […] was excellent, not of the obsequious 5 star variety but very responsive and accommodating. I do always wonder why hotels don't let me check in before 3 when I arrived a little earlier. Many people check out in the early morning. It seems that some rooms would be ready to occupy by 2 or even 1. Why not? One night stays inhhotels are expensive. I think we should be able to occupy when we arrive any time after noon. It only serves their convenience to make check in so late. Are they that under staffed? The second night I left my room at noon and when I came back at 4 the maid was still cleaning the room. I like the service but I really want my privacy when I spend the money to stay at a hotel. This is a general observation about hotels in general. IMO they could staff and manage cleaning more to be at the convenience of guests more than their own priorities.Overall I would give the Fountaingrove a 4.5 or better out of 5 for its class. Read moreGenuine Hotels.com guest review
First stay here - very nice & comfortable room. Staff courteous and helpful. My room in conference center - party or celebration going on - lots doors slamming which was annoying until about midnight. Bed very comfortable.Genuine Hotels.com guest review
Not a very good value. For an expensive room, they did not even provide a bottle of water in the room. The exercise facility was meager/outdated and the outdoor pool and spa is in dire need of a complete renovation. The view from the room was into a slope leading up to a parking lot, leaving you feel as if you were in the basement. I felt totally ripped […] off and would never stay again at this hotel based on the very poor value proposition. Read moreGenuine Hotels.com guest review
"Clean and comfortable"
The room was very spacious, clean and comfortable. The service was excellent. The restaurant's food was delicious but expensive.Genuine Hotels.com guest review
"Good location, clean room"
The hot tub was out of commission for 3 of the 4 days we stayed. The doors are not all that soundproof, so groups talking after hours in the hall can be heard.Genuine Hotels.com guest review
"Not what it used to be"
The room was clean and spacious, however dark. We couldn't open the curtains due to the parking lot outside our window and visibility into our room. Our coffee cups we're rinsed out not replaced daily. The pool is in total disrepair. The staff was always prompt and friendly. I think overall for the price we paid for the room and the aging conditions […] of the hotel we will NOT choose this hotel again unless a major renovation has happened. Read moreGenuine Hotels.com guest review
"A wonderful experience"
The hotel is wonderful and the staff awesome. The hotel allows pets for a small extra fee. They have a great restaurant and bar too! I love the beds......Genuine Expedia guest review
Great service,cleanliness. Very Bad Mattress( room 142). Dirty pool and out of service spa pool (which I chose this hotel for) Not recommend for Napa areaGenuine Hotels.com guest review
"mostly OK . . ."
Our stay was fine, but our dinner at the restaurant was marginal! The sea bass was not FRESH! It just tasted old and stringy. Other than that we loved our stay, thanks!Genuine Hotels.com guest review
I was extremely satisfied with this hotel. It was in a nice neighborhood, (not residential), the room was very clean and the customer service went above and beyond. My only complaint...the lack of plugins in the room. My husband had to pull the nightstand away from the wall so we could plug in and charge our electronic devices. That was literally the […] only plugin (other than the single one in the bathroom)!! Other than that, no complaints. We will definitely stay here again! Read moreGenuine Hotels.com guest review
"Nice hotel. Windows need cleaning and screens"
Dog friendly ! Dark room. Big windows but dirty and need screen on window. Only able to open one of the two windowsGenuine Expedia guest review
"Nice hotel, convenient location in Santa Rosa area"
Have stayed here several times, as its so convenient. Only difficulty was air conditioning. Room was quite chilly, even after turning the air conditioning to warmest setting but everything else was fine. Well, the TV remote and format was a bit quirky--kind of like airplane menus. Fairly spacious and comfortable room with free wifi that works.Genuine Expedia guest review
"Nice place, friendly staff."
A great place to stay for a few days when in Santa Rosa. The rooms were large, modern, and clean. The staff was super friendly, and provided hot chocolate Kurig pods for our two boys. My only complaint is that the restaurant refused to serve us breakfast at 10 AM, stating they had already turned over the kitchen for lunch. No problem, there are plenty […] of excellent breakfast restaurants in Santa Rosa that were happy to take our money. We would probably stay here again the next time we are in the area. Read moreGenuine Hotels.com guest review
We will definitely stay here again. The hotel employees are very well trained in service! Make sure you get the best price. The room costs fluctuate immensely especially if they have vacancies several days from the booking date.Genuine Hotels.com guest review
"Great hotel in a perfect location"
Staff was amazing! The hotel was way worth it's price and it's centrally located to perfect little getaways! Can't wait to come back for another weekend getaway... Now we know where to stay ;)Genuine Expedia guest review
Perfect for our trip heading up to Mendocino! Pool is small but perfect for relaxing after a long drive. Staff were excellent. Restaurant at the hotel was really really good with a good local wine selectionGenuine Expedia guest review
"what a charming place"
Attractive, comfortable, salt water pool (vs chlorine). I was so delighted, we immediately extended our stay by an additional night. Wonderful folks. Quiet even though on a main through way.Genuine Hotels.com guest review
"Not worth it"
Not impressed with the hotel. I will not stay here again not worth the value of the room.Genuine Hotels.com guest review
"Great value & location"
Great location between Healdsburg and Sonoma for wine tasting!Genuine Hotels.com guest review
"Very nice hotel"
We don't normally stay in hotels this nice, so perhaps we're easily impressed. Front desk staff was great at check in and check out. Nice rooms, great beds. We didn't have a chance to use any of the amenities, but the pool looked nice. We would stay here again.Genuine Hotels.com guest review
"Lovely hotel in wine country"
Great service and lovely atmosphere.Genuine Hotels.com guest review
"Easy to reach Santa Rosa"
I think that the hotel is lovely overall. I was disappointed in two things. The quality of the housework was different day to day - some days it was great, others, it was as if very little was done at all other than make the bed. The second problem was that the internet service was terrible - I had to log back in a number of times per day and the signal […] was very weak and went out in the middle of work projects I needed to finish. The staff at reception were wonderful. Read moreGenuine Hotels.com guest review
"Best hotel I've stayed in for a long time."
First class hotel. Definitely worth the money. Very comfortable bed and room. Great amenities. Made me feel special.Genuine Hotels.com guest review
"Santa Rosa stay"
it was average. We had a deluxe King room and it was the size of most regular rooms in similar type hotels. No frills. It was conveniently located off 101N. The shower pressure was low-probably due to water issues in CA. No breakfast or extras included. TV worked-sometimes. I found it to be average but fine for short stay.Genuine Hotels.com guest review
The staff was very courteous and professional. The only problem I had was that it was quite a distance from the parking lot to our room. Other than that we were pleased with the facility.Genuine Expedia guest review
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