"Nice hotel. Windows need cleaning and screens"
Dog friendly ! Dark room. Big windows but dirty and need screen on window. Only able to open one of the two windowsGenuine Expedia guest review
"Nice hotel, convenient location in Santa Rosa area"
Have stayed here several times, as its so convenient. Only difficulty was air conditioning. Room was quite chilly, even after turning the air conditioning to warmest setting but everything else was fine. Well, the TV remote and format was a bit quirky--kind of like airplane menus. Fairly spacious and comfortable room with free wifi that works.Genuine Expedia guest review
"Nice place, friendly staff."
A great place to stay for a few days when in Santa Rosa. The rooms were large, modern, and clean. The staff was super friendly, and provided hot chocolate Kurig pods for our two boys. My only complaint is that the restaurant refused to serve us breakfast at 10 AM, stating they had already turned over the kitchen for lunch. No problem, there are plenty […] of excellent breakfast restaurants in Santa Rosa that were happy to take our money. We would probably stay here again the next time we are in the area. Read moreGenuine Hotels.com guest review
We will definitely stay here again. The hotel employees are very well trained in service! Make sure you get the best price. The room costs fluctuate immensely especially if they have vacancies several days from the booking date.Genuine Hotels.com guest review
"Great hotel in a perfect location"
Staff was amazing! The hotel was way worth it's price and it's centrally located to perfect little getaways! Can't wait to come back for another weekend getaway... Now we know where to stay ;)Genuine Expedia guest review
Perfect for our trip heading up to Mendocino! Pool is small but perfect for relaxing after a long drive. Staff were excellent. Restaurant at the hotel was really really good with a good local wine selectionGenuine Expedia guest review
"what a charming place"
Attractive, comfortable, salt water pool (vs chlorine). I was so delighted, we immediately extended our stay by an additional night. Wonderful folks. Quiet even though on a main through way.Genuine Hotels.com guest review
"Not worth it"
Not impressed with the hotel. I will not stay here again not worth the value of the room.Genuine Hotels.com guest review
"Great value & location"
Great location between Healdsburg and Sonoma for wine tasting!Genuine Hotels.com guest review
"Very nice hotel"
We don't normally stay in hotels this nice, so perhaps we're easily impressed. Front desk staff was great at check in and check out. Nice rooms, great beds. We didn't have a chance to use any of the amenities, but the pool looked nice. We would stay here again.Genuine Hotels.com guest review
"Lovely hotel in wine country"
Great service and lovely atmosphere.Genuine Hotels.com guest review
"Easy to reach Santa Rosa"
I think that the hotel is lovely overall. I was disappointed in two things. The quality of the housework was different day to day - some days it was great, others, it was as if very little was done at all other than make the bed. The second problem was that the internet service was terrible - I had to log back in a number of times per day and the signal […] was very weak and went out in the middle of work projects I needed to finish. The staff at reception were wonderful. Read moreGenuine Hotels.com guest review
"Best hotel I've stayed in for a long time."
First class hotel. Definitely worth the money. Very comfortable bed and room. Great amenities. Made me feel special.Genuine Hotels.com guest review
"Santa Rosa stay"
it was average. We had a deluxe King room and it was the size of most regular rooms in similar type hotels. No frills. It was conveniently located off 101N. The shower pressure was low-probably due to water issues in CA. No breakfast or extras included. TV worked-sometimes. I found it to be average but fine for short stay.Genuine Hotels.com guest review
The staff was very courteous and professional. The only problem I had was that it was quite a distance from the parking lot to our room. Other than that we were pleased with the facility.Genuine Expedia guest review
"Don't Stay Here"
We had two rooms. In one room the TV didn't work. The Wireless was out all weekend. The hotel didn't honor our reservation for two double beds because we booked via third party - Hotels.Com. And the water was very low. THIS HOTEL IS AWFULGenuine Hotels.com guest review
We spent one night here on a trip to LA. The room was comfortable, and clean. Staff was professional. The hotel is antique.Genuine Expedia guest review
The AC didn't work very well...we had to sleep with the window open. The tv screen is as small as a laptop screen!Genuine Hotels.com guest review
"Nice hotel, sketchy characters after dark in pool"
Overall, the hotel and staff was good. But the pool area is not restricted and allowed non-hotel guests to wander in after dark.Genuine Expedia guest review
"Was ok not great service could have been better"
Best part of hotel they allowed our dog Our dog is usually used to nicer venues However overall we give it 3 paws up!Genuine Hotels.com guest review
"good for overnight stay"
hotel was reasonable, clean, service was acceptable. Would recommend for stay.Genuine Hotels.com guest review
"sparkling but. . ."
well-kept room but, for the price, the drapes shouldn't present drawing problems. Loved the bath soap and the comfortable beds.Genuine Hotels.com guest review
"Very nice hotel"
Front desk was very nice and helpful! Only stayed one night, but will definitely be back next time. Rooms were very clean and quiet.Genuine Expedia guest review
To Be honest we didn't spend much time in the hotel. Just to crash.Genuine Hotels.com guest review
"Great reception clerk"
The arrival was delayed because of airlines. The clerk on duty was Madeline. She was the most pleasant and helpful of any clerk at any hotel where I have stayed. I have stayed in hotels all over the world. She really was a picture of a pleasant young woman who enjoyed her work. Many thanks to her and your hotel. Jerry PurswellGenuine Hotels.com guest review
"Nice location in Santa Rosa"
Nice clean hotel. Beautiful lobby when you enter and the room is very comfortable. We didn't eat at the local hotel restaurant (just too many other great choices in that area). But the overall experience was one I'd highly recommend.Genuine Hotels.com guest review
"Best hotel south of a the Dry Creek wine country"
Fantastic as always!! Outstanding staff. Everyone from the desk staff to the maintenance staff are friendly and helpful.Genuine Hotels.com guest review
"Okay for a one nighter"
Overall, we can't complain about the hotel itself. For the one night stay we went it's a good place to stay at with easy access from the freeway. --- The rooms were very clean (though the smell of cleaning agents never really disappeared throughout) and the staff was friendly and always willing to help. --- The room(s) we booked seemed a little cramped […] with a low ceiling. This cramped feeling was exaggerated even more by having only one window looking against the side of a man made street that was above the height of the ground floor and not letting much light into the room. Free internet that was at a decent speed, the TV was mediocre at best with a burned in after image and the coffee maker was in the bathroom?! --- As I mentioned before for a one/two night stay this is a good place to be, wouldn't really care for it for a longer period stay though --- Definitely recommend the hotel's own restaurant though, very good food for breakfast and lunch with a very friendly and caring staff. Read moreGenuine Hotels.com guest review
"Their Restaurant sucked !."
We arrived at 10:30 for breakfast and were told that the "chef" had left for lunch and the buffet was all they had after they seated us.. It was nearly "EMPTY" and disgusting and doesn't merit a better description, suffice to say, we walked out after returning tour seats and told that was our only choice. We wouldn't have eaten there for free after […] seeing what was served . Since we weren't offered buffet vouchers ( They asked for them ) in the first place , the time wasted in there was frustrating to say the least. The restaurant staff seemed put out to have customers and we overheard other customers complaining as we walked out. Carrows, directly across the hwy was happy to see us and we had a wonderful meal there. Read moreGenuine Expedia guest review
"Nice Hotel, close to surrounding hot spots"
Had a really nice stay, very clean, nice staff, but the we wanted to sit around the fire pit and asked the front desk about getting the fire pit going and they said they would let a manager know, Well the manager never showed and there was no contact from any other hotel staff. None of the vending machines were working in the hotel.Genuine Expedia guest review
"Was suppose to be pet friendly"
The room was fine but they misrepresented their Hotel, they said it was pet friendly. We would not have stayed there if I had known they would automatically charge 25.00 for a pet. We checked in at 10:30 pm after driving 600 miles. (we had booked on line) we then checked out at 6:30 am our dog a golden (in training for a health treatment dog) you would […] never known she was there. All we did was sleep and leave. Nowhere did they say anything about a charge I personally double checked. NOWHERE is it listed that there is a charge, the only thing it lists is the dog must be on a leash and under 50 pounds. We understand being charged if there is any damage but we even brought her own bed. I will never stay in this Hotel again. Also I want my credit card reimbursed for this charge. Read moreGenuine Hotels.com guest review
"Ok place but wouldn't recommend to a friend"
Room was not ready upon my arrival. Found dead insects on floor. Was awoken at 7:30 am but the power going out. After two hours of sitting without electricity I had to get ready in the dark. When I brought up the issue with the desk clerk I was told they were sorry but yet made zero effort to rectify things or keep my business.Genuine Expedia guest review
Reception staff exceedingly helpful and pleasant. Facility close to Hwy 101. In room WiFi, although said to be available, was nonexistent. Rooms quiet. Beds comfortable. Shower hot. Clean, but somewhat dated.Genuine Expedia guest review
Very nice room and nice view of hill. A barking dog at night next door was not appreciated. Would have liked NOT to be in an adjoining room. I specifically mentioned to have a quiet room to get a good night's sleep.Genuine Hotels.com guest review
It starts in the lobby with the "water wall" during check in. All staff was polite and friendly. Room was comfortable and we were close to downtown.Genuine Hotels.com guest review
"Nice and clean."
Nice and clean. Pretty easy access to the freewayGenuine Expedia guest review
Great Restaurant and BarGenuine Hotels.com guest review
"Very friendly staff. Nice area and easy to find."
Nice stay - could use some better pillows. Clean room , decor is a bit dated.Genuine Expedia guest review
"In need of an update and wi-fi that works"
The front desk staff is mediocere at best, the wi-fi did not work the whole time I was there in my room and the rooms need a serious update. When you book through hotels.com they tend to give you rooms at the end of the hall ways, near ice machines, or near exit doors....rooms that are not quiet. The restaurant was supposed to be new this visit but […] the new restaurant never opened and the old restaurant was "refreshed". The Fountaingrove used to be a nice place to stay but I do not think I will return. Read moreGenuine Hotels.com guest review
Took time to get Wifi to work but once it was the stay was goodGenuine Hotels.com guest review
"...would stay here again"
My husband and I stayed here prior to a day of hiking at Robert Louis Stevenson State Park. It is conveniently located close to 101, and has its own restaurant/bar (also very convenient). The staff was very friendly/helpful. We would stay here again.Genuine Hotels.com guest review
This hotel was a perfect place to stay and use as a home base for touring Napa and Sonoma wine country. Easy ascess to roads leading to the wineries. Beautiful rooms and great facilities on properties. Would definately stay again and highly recomend.Genuine Hotels.com guest review
Room was a little less than I expected but overall it was a nice stay. Restaurant was nice, employees very accommodating and polite.Genuine Hotels.com guest review
the hotel staff was very friendly and helpful. i stayed in and had room service. the food was excellent and served promptly. although there were extra charges for room service the wait person would not accept a tip and in fact it was the hotel policy to not accept gratuity. easy check out. I would definitely recommend this hotel to my friends.Genuine Expedia guest review
We like to go outside and have a break but not much room for that. It would have been better with a balcony or closer parking to the room. The room itself was excellent and staff very good.Genuine Expedia guest review
Great restaurant. Close to wine country destinationsGenuine Expedia guest review
"Not up to expectations"
The hotel was just average when I expected a better resort feel. The room air conditioning was so loud we needed to change rooms. The "lap pool", was so small you could not even take 2 strokes before reaching the other end. It was really a large hot tube. The gym was a total fail, it only had a small number of home gym pieces. In general, I felt disappointed […] that the advertising on expedia did not represent the real thing. If you was a resort, this IS NOT the place. We have been to Santa Rosa before and there are many better ones. Read moreGenuine Expedia guest review
Overall a god place to stay. No elevator but staff did ask if we needed any help with our luggage.Genuine Expedia guest review
The Equis restuarant was beautiful, but I'm sorry to say the food left much to be desired. My entree was overcooked to the point of being tough and my wifes dinner was nothing to brag about either. I understand that even the best restuarants will have a few flaws, but for the prices charged and the fact that they represent the hotel, it might be something […] that needs to be considered. If I'm the only person reporting a bad experience, hold it in memory should you have another. If I'm not the only one, well then . . Read moreGenuine Hotels.com guest review
"VERY pet friendly"
Very nice place - tastefully decorated and they even provided us with a list of pet-friendly restaurants, wineries and dog parks.Genuine Hotels.com guest review
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